Operations Lead Jobs

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Enterprise Technology Team The Enterprise Technology team builds and delivers the secure, scalable systems that power how our business runs. Our People Technology Team sits at the heart of this work, overseeing the full Hire-to-Retire technical ecosystem—including core applications like Workday, Greenhouse, and Cornerstone—and ensuring these platforms evolve alongside the company's growth. We partner closely with HR, Finance, Operations, and Security to bring data-driven, secure, compliant, and innovative solutions to life. The Opportunity Reporting to the Director of People Technology, this Principal Product Analyst role serves as the Workday Delivery Lead for Okta's People Technology portfolio, focused on the Experience & Rewards pod. In this broad role, you will lead complex, multi-system initiatives spanning Core HCM, Benefits, Rewards, and Compensation. You will serve as the crucial conduit between Product Management, Total Rewards, and HR Operations leadership, driving technical execution against a prioritized backlog to align with Okta's strategic goals. What You'll Be Doing Strategic Leadership: Technically scope and lead the delivery of multi-quarter, high-visibility, executive-sponsored projects across Experience & Rewards system and processes (e.g., compensation, benefits, equity, and total rewards platforms). Stakeholder Partnership: Act as the primary conduit between business partners and technical delivery teams, owning and writing

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Brand Studio sits at the center of everything Stripe shows the world — from visual identity and brand systems to campaigns, events, digital experiences, and global marketing. The studio functions as a creative multiplier: setting the standards, building the systems, and producing the work that helps Stripe show up with intention and quality across every touchpoint. World-class creative output requires world-class operational infrastructure. Brand Operations is the function that makes Brand Studio's work possible at scale — not by managing the execution, but by architecting the conditions that enable it. That means shaping what enters the studio, ensuring clarity before a brief is written, and building the systems that allow creative directors and producers to focus on what they're here to do: create exceptional work. What you’ll do Most operations leaders are brought in to fix problems. We're looking for someone who prevents them — and designs the system in which prevention becomes the norm. The Head of Brand Operations exists upstream from creative execution. This role's job is to ensure the work entering Brand Studio is strategically aligned, clarified, prioritized, resourced, and fully prepared for delivery before it ever reaches a creative director or producer. It also means ensuring the company understands how to work with Brand Studio — what it takes to be a ready partner, and where a given initiative stands on the roadmap. When th

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: Human Data powers model training and evaluation by producing high-quality human-generated data at scale. This role focuses on the metrics, systems, and operating insights that help Human Data run efficiently—spanning workforce performance, capacity and allocation, operational process health, and decision-making support for cross-functional partners. Our ideal candidate is a proactive analyst with strong quantitative skills and operational judgment, able to turn incomplete data into clear recommendations that improve throughput, quality, cost, and reliability. You will partner with operations leaders, engineering stakeholders, and enabling teams to identify problems, build operating systems, and drive improved planning decisions. RESPONSIBILITIES: Perform analyses of Human Data operational metrics—such as capacity, utilization, quality, throughput, cycle time, cost efficiency, and workforce health—to uncover trends, risks, and opportunities. Build and maintain reporting, trackers, and dashboards that make core operating KPIs visible and actionable for managers and cross-functional partners. Develop and improve planning and forecasting views (e.g., demand signals,

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. We’re building a Field Operations organization that serves as a trusted source of customer demand, pipeline, and forecast insight across the business. Our team works closely with Sales, Finance, and Revenue Operations partners to improve visibility, reduce surprises, and drive more predictable business outcomes through disciplined governance and actionable intelligence. The Manager, Field Operations is a front-line people leader responsible for guiding a team of analysts who support demand visibility, forecast rigor, pipeline health, and field intelligence. This role plays a critical part in ensuring accurate, fact-based insights are delivered to business leaders while fostering strong partnerships with Sales and maintaining an independent Revenue Operations governance framework. Responsibilities: Lead, coach, and develop a team of Field Operations analysts while driving accountability, performance, and continuous improvement Ensure consistent execution of forecast, pipeline, demand planning, and governance processes across the supported field organization Oversee the development and validation of customer demand outlooks, pipeline assessments, and field intelligence to support business decisions Partner with Sales, Finance, Business Units, and Revenue Operations leaders to communicate risks, opportunities, and actionable insights Drive data quality, pipeline hygiene, and analytical rigor through effective use of CRM systems, dashboards, reporting tools, and AI-assisted insights </

About the Team The IT Services and Support team is responsible for delivering seamless, efficient, and reliable workplace technology across the organization. We provide frontline IT support, run employee lifecycle operations, support conference rooms and events, manage vendors and assets, and continuously improve systems, documentation, and workflows to strengthen the employee experience as OpenAI grows. About the Role As the EMEA Regional IT Support Lead based in Dublin, you will be the senior onsite IT owner for the Dublin office while serving as the regional lead for IT support across EMEA. You will combine high-quality hands-on support with regional coordination, operational leadership, and process improvement. Your scope includes frontline support, onboarding and offboarding, AV and event readiness, vendor and equipment management, office build and workplace technology support, executive support, and the design of scalable support workflows across offices and time zones. We are looking for someone who is customer-focused, technically strong, and able to operate independently in a fast-moving environment. You should bring strong judgment, clear communication, and the ability to turn ambiguous operational needs into reliable systems that improve the employee experience. This role is the onsite IT lead in our Dublin office, serves as the regional lead for EMEA IT support, requires 5 days in office per week, and offers relocation assistance to new employees. This role is based in our Dublin office. In this role, you will: Own EMEA IT Support: Take end-to-end ownership of the regional support experience, from prioritizing needs and resolving escalations to addressing systemic gaps and driving improvements. Lead EMEA Regional Support: Partner across offices and time zones to improve coordination, strengthen support coverage, and drive a more consistent employee experience across EMEA. Own Employee Lifecycle Operations: Lead or support onboarding and offboarding workf

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Beyond point-of-sale and digital ordering, Toast offers financial solutions, including Toast Capital, that help restaurants access the funding they need to grow. We are building a new Embedded Finance Operations footprint in Bengaluru, and we're looking for the leader who will build it. This role is an extended arm of Toast's US Embedded Finance Operations team (40+ people) and is critical as we expand our footprint and international strategy. The role sits within the Embedded Finance Operations organization and partners closely with the US-based underwriting team and its leaders. As Manager of Embedded Finance, you will set up and lead a high-performing underwriting function from the ground up, working closely with Product, Engineering, and Risk partners in Bengaluru and with your leadership in the US. This is a player-coach role. You'll understand the lending business deeply enough to make and review credit decisions yourself, while building the team, processes, and tooling that let the function scale. The scope is big. This team sits at the center of how Toast uses automation, data, and AI to change how lending operations work. If you're a lending operations leader who loves building something new, brings an automation and analytics mindset, and can lead people through change, read on! A day in the life (Responsibilities) Build the underwriting function from the ground up. Stand up Toast's Embedded Finance Operations presence in Bengaluru: define the operating model, workflows, quality standards, SLAs, and controls for a high-performing underwriting team. Lead as a player-coach. Manage a team of underwriters directly and few team members on a dotted line. Stay hands-on with underwriting decisions, case reviews, and escalations while coaching the team to consisten

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. About the Role Square is looking for a senior operations leader to define and manage the global external workforce and partner strategy for seller onboarding. Reporting to the Head of Global Onboarding Operations, this leader will own the operating model for third-party service providers, vendors, and BPO partners, ensuring that external delivery capacity improves seller outcomes while scaling efficiently and responsibly. This role sits at the intersection of operations, workforce strategy, vendor governance, finance, procurement, legal, and regional execution. The right candidate can evaluate complex build-vs-buy tradeoffs, establish global partner standards, influence senior stakeholders, and create governance m

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. The Senior Manager, Industrial Segment & Distribution Operations leads global Segment Operations and Industrial Distribution Operations for Micron’s Industrial & Multi-Market (IMM) business. This role manages business planning, TAM, LRMSR, supply prioritization, analytics, distributor performance, MDF, QBRs, and SCA governance. You’ll direct global teams, strengthen decision-making, and create scalable processes that convert business and market insights into action. Why Join Us? This is an opportunity to build and lead a global operations organization supporting a complex and strategically important business. You’ll develop how IMM plans, prioritizes, and completes tasks while advancing analytics, automation, and operational scale. Join us and be part of a team that is committed to delivering outstanding results and setting world-class standards! Key Responsibilities: Lead global Segment and Distribution Operations teams across the Americas, Europe, and Asia. Manage TAM, LRMSR, business planning, forecasting, supply prioritization, and critical issue management. Establish operating m

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: We’re seeking an experienced Facilities Operations Project Manager with a strong engineering background to lead mission-critical facilities work across our Southaven and Memphis sites. As a key on-site leader on the facilities operations team, you’ll bring technical credibility, engineering expertise, and steady project leadership to fast-paced, high-impact work in live, technically advanced facilities. You’ll own vendor and internal relationships, drive site improvement and activation projects from scope through handover, and keep operating systems reliable without taking the campus offline. You will own the project portfolio that sits between those two: retrofits, upgrades, activations, vendor-led maintenance projects, and the facilities work that has to land cleanly into an operating plant. You’ll coordinate closely with facilities supervisors, technicians, construction, engineering, and commissioning, and report to facilities operations leadership. RESPONSIBILITIES: Act as the facilities operations project representative for the Southaven and Memphis sites, managing relationships with contractors, vendors, partners, and internal stakeholders. Oversee end-to-e

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The Vice President, Operations - South will lead CLEAR’s airport operations across our South region, with responsibility for delivering exceptional security, member experience, sales, and people outcomes. You’ll lead a large organization of frontline team members and general managers while driving growth, operational excellence, and a high-performing culture across the region. This is a key role on our Airport Operations leadership team. What you'll do: Own operational and financial performance across CLEAR’s South region, delivering against security, member experience, enrollment, sales, labor, and profitability goals Lead, coach, and develop Regional Directors and General Managers, building a strong leadership bench and driving clear accountability and consistent execution across the region Drive regional growth by maximizing performance at existing airports, supporting new airport launches, and accelerating adoption of new products and experiences Build trusted relationships with senior airport, aviation, and internal stakeholders, representing CLEAR at the executive level and aligning partners around shared business and operational priorities Partner cross-functionally with People, Training, Compliance, Member Experience, Finance, and other teams to strengthen execution, develop talent, uphold CLEAR’s standards, and continuously improve the member and team member experience How you'll measure success: Security and compliance performance across all airports within the South Achievement of regional balanced scorecard tar

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The Regional People Partner, Employee Relations Lead serves as the centralized employee relations partner for our Airport Operations team, with direct, hands-on support for one region. In this role, you're the consistent thread ensuring employee relations issues are handled the same way, every time, no matter where they happen. You're the person leaders lean on to make good calls, and the person team members know is invested in their success. This role puts you in the middle of it all — maintaining oversight across the entire fleet while coaching station leaders, resolving employee relations issues with consistency and fairness across the field, and building an exceptional team member experience that helps CLEAR thrive. What you'll do: Be the go-to People Partner for Operations leaders in your region - the person they call when something's tricky, not just when something's already broken Coach and sharpen station leaders and managers - through training, real feedback, recognition that means something, and just showing up when it counts Own employee and labor relations across your stations: run investigations, dig into root causes, and land on outcomes that are fair and consistent, working closely with Legal along the way Turn employee data, survey results, and what you're hearing on the ground into recommendations leaders can actually act on Partner across People and Operations on the bigger initiatives: onboarding, process fixes, and making sure People practices run the same way at every station Lead timely, thorough, and object

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description Director, Clinical Operations – Oncology We are seeking a strong, experienced Clinical Operations leader for a Director position within our Oncology Group. Clinical Operations is responsible for the worldwide execution of Phase I-IV clinical trials across all Gilead therapeutic areas and plays a key role in ensuring trials are conducted in accordance with applicable SOPs, company policies and regulatory guidelines. This work supports the timely delivery of high-quality clinical data for global registration and commercialization of Gilead’s products. You will typically lead a large team of direct and indirect reports and be accountable for the operatio

The GTM Enablement & Business Value Operations team is the center of excellence responsible for how go-to-market execution is designed, enabled, measured, and continuously improved across Sales Enablement, Technical Solutions Enablement, and Business Value. As Director, GTM Enablement Operations, you will lead the center of excellence and build the operational foundation that enables this organization to scale. You will lead the Operations and Systems & Analytics teams, establishing the operating model, technology capabilities, analytics, governance, and business processes that support every enablement program across the organization. You will also serve as the Operations Leader for GTM Enablement's largest cross-functional initiatives—including Sales Kickoff (SKO), Technical Sales Kickoff (TSKO), and other enterprise programs—ensuring they are planned, governed, and executed with operational excellence. Success in this role is measured by the organization's ability to scale. The outcome is an operating model that enables GTM Enablement & Business Value to continuously improve execution, adopt new technologies, leverage AI effectively, and demonstrate business impact. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Build the GTM Enablement & Business Value Operating Model Design and evolve the operational foundation for GTM Enablement & Business Value. Establish the governance, planning processes, operational cadence, portfolio management, and delivery standards that enable the organization to execute consistently at scale. Build Technology Capabilities That Scale Lead the Systems & Analytics organization responsible for enablement technology, learning systems, content management, reporting, analytics, automation, and AI-enabled w

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. We are looking for a seasoned operations leader to run the financial and workforce operating engine for Okta's Product & Technology organization — a 2,000+ person R&D function spanning the Okta Platform (ORD) and Auth0. The team is accountable for the budget and workforce strategy components of the R&D Operating Plan, program spend and budget governance, financial compliance including Capitalized Software and R&D tax credit capture, vendor operations, and headcount governance in partnership with Recruiting. The team also runs the annual goal-setting process and the operating cadence that tracks R&D performance against those goals. This is a role that demands real depth in engineering finance operations alongside the organizational judgment to translate executive strategy into a defensible budget and a credible hiring plan. This role sits within Okta's R&D ("ORD") organization, reporting to the Head of Strategy & Operations and Chief of Staff to the President of Okta R&D. This role is hub-based: it sits in San Francisco, Seattle or Chicago, and candidates must live within commutable distance of one of those offices. We expect this leader to work from the office multiple days each week. Job Duties / What This Role Entails Own the budget and workforce strategy components of the R&D Operating Plan, translating corporate strategy and the long-range plan into a fully resourced annual plan across ORD and Auth0. Direct R&a

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. We are looking for a seasoned operations leader to run the financial and workforce operating engine for Okta's Product & Technology organization — a 2,000+ person R&D function spanning the Okta Platform (ORD) and Auth0. The team is accountable for the budget and workforce strategy components of the R&D Operating Plan, program spend and budget governance, financial compliance including Capitalized Software and R&D tax credit capture, vendor operations, and headcount governance in partnership with Recruiting. The team also runs the annual goal-setting process and the operating cadence that tracks R&D performance against those goals. This is a role that demands real depth in engineering finance operations alongside the organizational judgment to translate executive strategy into a defensible budget and a credible hiring plan. This role sits within Okta's R&D ("ORD") organization, reporting to the Head of Strategy & Operations and Chief of Staff to the President of Okta R&D. This role is hub-based: it sits in San Francisco, Seattle or Chicago, and candidates must live within commutable distance of one of those offices. We expect this leader to work from the office multiple days each week. Job Duties / What This Role Entails Own the budget and workforce strategy components of the R&D Operating Plan, translating corporate strategy and the long-range plan into a fully resourced annual plan across ORD and Auth0. Direct R&a