Operations Lead Jobs

About the Team Because we are solving a unique problem, one that’s mostly untouched by other e-commerce players. We are designing e-commerce for the Next Billion Users - the users from Tier-2+ markets who are new to the e-commerce landscape and have (almost) never transacted online before. Our category teams are as diverse as our users. We act from the frontlines to actively drive the mission of democratizing internet commerce for everyone. Our teams are composed of Senior Business Managers/Business Managers, Associate Business Managers, and a group of Key Account Managers and Business Development Executives. We interact with the Category Marketing team, Product team, User growth and Operations team on a routine basis. All of us work hard together to ensure that we continue to be the No. 1 shopping destination for Bharat users. We are passionate, energetic individuals who work like entrepreneurs. Moving at 10 x speed is where we excel. If you want a high-powered career growth and supporting work environment, we are the right destination for you! About the Role We are looking for a dynamic, self-starting, and result-oriented Brand Associate who can display strong execution skills along with high analytical horsepower to navigate complexity and ambiguity. As a Brand Associate, you will be required to make and execute a plan for scaling up suppliers’ businesses, expanding selection and ensuring best prices for your category. You will also play an instrumental role in enabling the entire team to deliver the bar-raising performance every time. If you love solving problems, enjoy being in leadership roles and have a zeal for setting up and improving business processes, do send us your application. We promise you an excellent work culture, high learning environment and a very exciting professional journey!

About the Team OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform. About the Role OpenAI's Hardware organization builds supercompute platforms from silicon and boards to full rack-scale systems to power advanced AI workloads. This role owns end-to-end quality for high-speed interconnect hardware across the product lifecycle: early design influence, supplier/contract manufacturer readiness, qualification, ramp, and fleet quality in lab and data center environments. You will be the quality lead for advanced interconnect components and assemblies, including high-speed copper cables, cable cartridges, patch panels, backplane/cable-backplane solutions, high-speed connectors, and related electro-mechanical interfaces. You will partner closely with electrical, mechanical, SI/PI, systems, reliability, operations, and external vendors to prevent escapes and drive rapid, data-driven containment and corrective action. In this role you will: Own quality for advanced interconnect components and assemblies: high-speed connectors, high-speed copper cables, cable cartridges (e.g., cable cassette style assemblies), patch panels & optics, and backplane/cable-backplane interconnect solutions. Drive quality-by-design: participate in design reviews, DFM/DFx, tolerance stacks, material and plating selections, connector mating strategy, strain relief, and assembly methods to reduce variation and field failures. Define and track quality and reliability metrics (DPPM, yield, escapes, RMA/FRACAS trends, Cpk/Ppk where applicable) for interconnects across NPI and m

Job Title: Product Technical Specialist Location: 100% Remote (India) | US Shift US Pacific Timezone, working hours may vary in the hours of 5am-5pm PT depending on current staffing demands About the role: As a Product Technical Specialist, you will be the trusted technical expert for our customers, ensuring they have a seamless and reliable experience with our SaaS platform. This role is for a natural problem-solver who thrives on diving deep into complex technical issues. You will be the backbone of our support operations, diagnosing and resolving intricate problems related to our AWS-hosted environment, networking configurations, and integrated phone systems. You are energized by a fast-paced environment and are passionate about providing world-class support through phone, email, and chat, ready to tackle any challenge that comes your way, including participation in a rotating on-call schedule to provide critical support. Role & Responsibilities: Provide high-quality, real-time technical support to customers via phone, email, and chat, managing multiple issues simultaneously. Analyze, troubleshoot, and tune AI systems to ensure chatbot and voice bot interactions remain highly accurate and effective for credit union members. Explain complex AI functionalities, configurations, and system options directly to clients to ensure they maximize the value of our platform. Identify AI product bugs and anomalies, clearly articulating the underlying technical issues and their direct client impact to Product and Engineering teams. Act as an internal AI subject matter expert, creating documentation and passing along your specialized knowledge to upscale the rest of the support team. Lead technical troubleshooting sessions with customer IT teams, diagnosing and resolving complex issues related to networking (VPNs, firewalls, whitelisting), cloud infrastructure (AWS), and integrated phone systems. Utilize Zendesk to

Who we are About Stripe Stripe's mission is to increase the GDP of the internet. We build the most powerful and flexible tools for running an internet business — handling billions of dollars each year and enabling millions of businesses worldwide to scale faster by building on Stripe. Our tax team partners with Stripes across the company to build an efficient, scalable tax structure as we expand into new markets globally. About the team Our International Indirect Tax Advisory function is responsible for determining the taxability of new products, managing indirect tax audits and relationships with local tax authorities, and partnering with our indirect tax systems and compliance leads on day-to-day matters. We work cross-functionally across finance, product, and engineering — and we're looking for a sharp, collaborative tax professional to join us. What you'll do The position is based in Dublin or London and reports to the International Indirect Tax Advisory Lead. Serve as an indirect tax subject matter expert (global VAT/GST) for Stripe's business and finance teams, managing aspects of our indirect tax planning and operations Support Stripe's international expansion, including advising on new market entry and product launches Participate in policy matters affecting indirect taxes internationally Collaborate with indirect tax compliance leads and international accounting teams on VAT/GST compliance, and contribute to the ongoing enhancement of compliance processes Support the management of indirect tax audits and other matters involving tax authorities internationally Partner with product and engineering teams to define requirements and contribute to the design of tax solutions for our users Drive indirect tax awareness across the business, including training and communication on changes to indirect tax legislation, systems, policies, and processes Communicate complex indirect tax concepts clearly and accessibly to non-tax professionals across all levels of the orga

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Safeguards Engineering builds and operates the infrastructure that keeps Anthropic's AI systems safe in production — the classifiers, detection pipelines, evaluation platforms, and monitoring systems that sit between our models and the real world. That infrastructure needs to be not just correct, but reliable : when a safety-critical pipeline goes down or degrades, the consequences can be serious, and they can be invisible until someone looks closely. As a Technical Program Manager for Safeguards Infrastructure and Evals, you'll own the operational health and forward momentum of this stack. Your primary responsibility is driving reliability — owning the incident-response and post-mortem process, ensuring SLOs are defined and met in partnership with various teams, and making sure that when things go wrong, the right people know, the right actions get taken, and those actions actually get closed out. Alongside that ongoing operational rhythm, you'll coordinate the larger platform investments: migrations, eval-platform improvements, and the cross-team dependencies that connect them. This role sits at the intersection of operations and program management. It requires genuine technical depth — you need to understand how these systems work well enough to triage effectively, judge what's actually safety-critical versus what can wait, and have informed conversations with the engineers building and maintaining them. But the core of the job is keeping the machine running well and the work moving. What You'll Do: Own the Safeguards Engineering ops review - Drive the recurring cadence that keeps the team informed and coordinated: s

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Product Sales is a team of functional and technical specialists who both lead and advise on deals for the most strategically important products in Stripe’s portfolio. Revenue suite Product Sales is tasked with attacking a $100B market opportunity for back office finance automation across billing, tax, revenue reporting, and data. What you’ll do As a Billing Account Executive at Stripe, you'll use your sales and product expertise to help drive growth through both existing and new-to-Stripe customers. You'll collaborate with the core sales, marketing, product marketing, and product teams to develop deep product and industry knowledge and drive strategic deals. You'll lead in-depth product discussions with existing and prospective customers and build and execute against our go-to-market strategy. Responsibilities Drive revenue to achieve and overperform on targets Lead new sales and upsell conversations of Stripe for existing and prospective customers Drive strategic thought leadership within assigned territory to ensure user success and revenue growth Understand the sales process and competitors for Stripe, including software, hardware, and payments Serve as both an internal and customer-facing expert on Stripe, especially for your specialized products Synthesize and relay customer feedback and our findings to inform Stripe's product roadmap Engage with Product, Marketing, and User Operations teams to help amplify our growth trajectory Who you

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Remote US The Director, Information Technology & Security will serve as a key member of the Bank's Management Team, serving as the Chief Information Security Officer, and will be responsible for establishing and leading the Bank's information security and cybersecurity programs. As the Bank prepares to launch as a de novo Industrial Loan Company (ILC), this leader will design and implement an enterprise-wide security framework that meets FDIC and state regulatory expectations, supports the Bank's risk appetite, and protects customer and institutional data. This is a blended leadership role requiring both high-level strategic influence and deep technical execution. You will lead the development of information security governance, technical controls, and oversight of infrastructure and engineering, ensuring a strong and scalable security posture from inception. This leader must be a practitioner at heart—willing to "roll up their sleeves" to lead the technical build phase, collaborate closely with engineering on architecture, and ensure security is integrated into every aspect of the Bank's systems and operations. What You’ll Do Oversee infrastructure design and IT Engineering Information Security Program Development Design, implement, and maintain a comprehensive Information Security Program consistent with FDIC guidance (e.g., FIL-66-2019, FIL-13-2021) and the Interagency Guidelines Establishing Information Security Standards. Develop and oversee policies, standards, and procedures governing cybersecurity, data protection, and incident response. Ensure alignment with the Bank’s overall risk management and governance frameworks. Provide regular reporting to executive management and the Board on the Bank’s security posture, emerging risks, and mitigation efforts. Lead the technical

SmartBear delivers application integrity for modern tech stacks, ensuring continuous, measurable assurance that software just works as intended with governance to operate at AI speed and scale. SmartBear offers deep test automation, API lifecycle management, and observability capabilities. With integrations across the SDLC, it sets a new quality standard for application delivery teams. SmartBear is trusted by developers, testers, and software engineers across 32,000 organizations, including 75% of the largest financial institutions and industry leaders such as Adobe, JetBlue, and Microsoft. SmartBear’s open source tools are downloaded more than 100 million times a month and have earned over 30,000 GitHub stars from the developer community. With its best-loved brands, including Swagger, TestComplete, Reflect, QMetry, Zephyr, and more, SmartBear meets customers where they are to make our technology-driven world a better place. Learn more at www.smartbear.com , or follow us on LinkedIn , X , and Reddit . At SmartBear, you will be part of a dynamic team solving one of the most critical challenges facing modern businesses: ensuring the integrity of software in an AI-driven world. Whether you are working directly with customers, driving go to market strategies, supporting operations, building products, or enabling teams, your contributions help shape the future of software quality for organizations worldwide. Join us in our mission. Sales Development Representative Be a part of a high energy, collaborative environment. Throughout your SDR tenure, you’ll work directly with Account Executives and Sales Managers to strategize on targeted outreach and to gain exposure to the entire sales cycle. Extensive tech stack at your fingertips – Salesforce, Outreach, ZoomInfo, Gong, Linkedin Sales Navigator, 6sense, Drift, AppAnnie, and more! Follow up on inbound leads and run targeted ABX campaigns to generate pipeline for the sales team – for both net

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Affirm is seeking a Staff Full Stack Software Engineer to join the Acquisition & Onboarding team within the Consumer org. This is a high-impact leadership role for an engineer who can set technical direction, drive architectural decisions, and elevate the quality and velocity of full stack development across mobile, web, and backend systems. The team plays a critical role in shaping the first experience customers have with Affirm—building trust, clarity, and value from the very first interaction. As a Staff Engineer, you will be responsible for defining long-term technical strategy, mentoring senior engineers, and acting as a force multiplier through your technical depth, operational excellence, and ability to navigate ambiguity. You'll work at the intersection of product, design, and engineering to build polished, performant, and accessible user experiences that directly impact conversion, retention, and business growth. What You'll Do You will be responsible for setting technical strategy for your team on a year-long time scale, and help your team tie it together with critical, business-impacting projects. You will collaborate across teams in the product development lifecycle by collaborating with product management, design & analytics to ensure technical sustainability, risks and trade-offs are well understood and managed. You will act as a force-multiplier for your team through your definition and advocacy of technical solutions and operational processes. You take ownership of your team’s operations and availability by ensuring you have the right monitoring, triage rotations, playbooks, policies, testing and alerting in place to support “keep the lights on” & on-call efforts. You will foster a culture of quality and ownership on your team by setting code review and de

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Affirm is seeking a Staff Full Stack Software Engineer to join the Acquisition & Onboarding team within the Consumer org. This is a high-impact leadership role for an engineer who can set technical direction, drive architectural decisions, and elevate the quality and velocity of full stack development across mobile, web, and backend systems. The team plays a critical role in shaping the first experience customers have with Affirm—building trust, clarity, and value from the very first interaction. As a Staff Engineer, you will be responsible for defining long-term technical strategy, mentoring senior engineers, and acting as a force multiplier through your technical depth, operational excellence, and ability to navigate ambiguity. You'll work at the intersection of product, design, and engineering to build polished, performant, and accessible user experiences that directly impact conversion, retention, and business growth. What You'll Do You will be responsible for setting technical strategy for your team on a year-long time scale, and help your team tie it together with critical, business-impacting projects. You will collaborate across teams in the product development lifecycle by collaborating with product management, design & analytics to ensure technical sustainability, risks and trade-offs are well understood and managed. You will act as a force-multiplier for your team through your definition and advocacy of technical solutions and operational processes. You take ownership of your team’s operations and availability by ensuring you have the right monitoring, triage rotations, playbooks, policies, testing and alerting in place to support “keep the lights on” & on-call efforts. You will foster a culture of quality and ownership on your team by setting code review a

Who We Are Nuro is a self-driving technology company on a mission to make autonomy accessible to all. Founded in 2016, Nuro is building the world’s most scalable driver, combining cutting-edge AI with automotive-grade hardware. Nuro licenses its core technology, the Nuro Driver™, to support a wide range of applications, from robotaxis and commercial fleets to personally owned vehicles. With technology proven over years of self-driving deployments, Nuro gives the automakers and mobility platforms a clear path to AVs at commercial scale, empowering a safer, richer, and more connected future. About the Team The Talent Acquisition team is composed of Sourcing, Recruiting and Coordination, and serves as a strategic partner to all of Nuro’s functions, encompassing engineering and autonomy, as well as operations and business. We combine data-driven insights with deep market expertise to ensure Nuro continues to attract and hire exceptional talent. Our recruiters and sourcers are builders at heart, partnering closely with leadership and hiring teams to deliver a candidate experience that reflects Nuro’s mission and values. About the Role We’re seeking a Head of Talent Acquisition to lead and scale Nuro’s recruiting and sourcing organization through our next phase of growth and commercialization. This role will oversee both the recruiting teams and the dedicated sourcing team responsible for hiring across Nuro, including the technology, engineering, business, and operations functions. You’ll partner closely with senior executives and functional VPs to design capacity-driven hiring plans, leverage data to guide staffing decisions, and ensure our recruiting teams have the strategy, systems, and infrastructure needed to execute with excellence. This leader will also drive key executive searches, serving as a hands-on partner to Nuro’s leadership team to attract world-class talent in AI, ML, autonomy, and robotics. About the Work Lead and scale Nuro’s recruiting and sourcing org

About Yondr Yondr is a disruptor. We challenge convention and simplify complexity. A global developer, owner operator and service provider of data centers, we deliver complex data center capacity needs for the world’s largest tech companies. Our exponential growth sees us looking for extraordinary people to help accelerate us towards our vision: a tomorrow without constraints. But we can’t do this without you. About the Role As a MEP Manager within the capital projects construction team, this role acts as an Owner’s side stakeholder in the development, procurement and delivery of the MEP systems for our projects and operations. You will act as the critical conduit between Yondr and the various construction contractors and vendors, ensuring continual, proactive communication is maintained to ensure all contract requirements are met at every stage of the project. You will be a highly visible representative of Yondr, expected to uphold our culture in the performance of your job duties. You will also take an active part in the strategic technical initiatives, development of standard specifications, QA / QC procedures and continuous improvements. This role will bring technical expertise and experience with the ability to think differently, challenge tradition and offer innovation and evolution to Yondr’s unconstrained technical solutions. Main Responsibilities Manage contractors and vendors in the delivery, inspection, installation, and commissioning of MEP systems in alignment with the contract documents and operational requirements. Manage multiple concurrent projects. Act as site lead for the project, to include non-MEP scopes, as assigned. Provide technical leadership and coordination of all parties to ensure successful completion of construction objectives. Oversee the integration of MEP systems with other critical infrastructure (e.g., BMS, power, HVAC, fire suppression, and security systems). Manage stakeholders including arch

The following description is not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion of adding or changing the duties of the position at any time. The following description is not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion of adding or changing the duties of the position at any time. SUMMARY Establish and lead budgeting and analysis processes for Ride Group with guidance from Director of Finance RESPONSIBILITIES Establish budgeting and analysis structure and processes utilizing Vena FP&A system; Design flows and templates for preparation of annual budget and quarterly forecast with roles and responsibilities of each of functions defined. Design process and templates to conduct period reviews of financial performance with upper management team. Lead annual budgeting process by coordinating among all related functions and departments to complete budget according to established content and timetable. Support functions to budget for the following (not limited to) areas: Sales plan Production and labor planning COGS (Cost of Goods Sold) Warranty Expense SG&A Expenses R&D Expenses Capex (Capital Expenditures) Working Capital and Financing To establish and maintain score card for financial performance of Ride Group by working with operations management team. Lead monthly financial reviews to address major performance discrepancies and issues for management to decide on corrective actions. Follow up to ensure actions are carried out and desired results are achieved. Perform industry analysis for Ride product lines and benchmark on some of the key financial indicators among competitors. Provide analysis to senior management as basis for strategic planning that will guide budgeting process. Perform ad hoc analysis as needed to support op

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Partner Merchant Interfaces - Integration team within Decisions Foundations is growing and we are looking for a Software Engineer II with a track record of leading projects and initiatives on the Partner Merchant Interfaces Team. You will be part of a fast paced team which is responsible for the APIs that Partners and Merchants use to integrate with Affirm, and also power some of our top partners like Amazon and Stripe. What You'll Do · With the support of your team’s tech lead and manager, you will break down larger projects into individual tasks, deliver them in multiple phases, and collaborate with others to ensure timely delivery of your work. · You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. · You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts. · You will contribute to a sense of community on your team by engaging in growth and development activities such as participation in the interview process. What We Look For · You have a total of 1.5+ years of experience as a software engineer. · You have experience designing, developing and launching backend systems and are proficient in one of Python or Kotlin. · You are familiar with the building blocks of distributed systems, and the technologies like AWS, MySQL and Kubernetes. · You have experience designing, developing and launching APIs at scale using languages like Python or Kotlin. · You have mastered taking a simple problem or business scenario into a solution

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. This role will be based remotely in Poland with business fluency in German language. As an ideal candidate, you will have 5 to 8 years of related industry experience, ideally 2 years of experience in a customer facing role Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity Experience implementing scalable and highly available distributed systems in the cloud and on-prem Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle A Bachelor’s degree or equivalent work experience Must have fluency in German language both verbal and written You m