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Partner Operations And Systems Lead Jobs

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Explore current partner operations and systems lead jobs. Use filters to narrow by work mode, employment type, experience and date posted.

Role Purpose The Software Procurement intern is responsible for overseeing the end-to-end lifecycle of global software assets, software procurement processes, and supplier contracts at Thoughtworks. This role ensures cost efficiency, streamlined workflows, timely supplier payments, regulatory compliance, and seamless cross-functional collaboration across GITS, InfoSec, Finance, Accounts Payable, and Legal departments. Key Responsibilities Learn and work closely with Software Procurement Lead on below mention responsibilities: 1. Procurement Operations & Purchase Management End-to-End Workflow Optimisation: Direct and analyse the efficiency of software procurement processes, from request ingestion to inventory updating Coupa Platform Management: Initiate supplier onboarding forms, monitor supplier statuses until active, and create/publish Purchase Orders (POs) and Virtual Contracts in Coupa Requisition Approvals: Act as the designated Global Procurement Approver and authorise high-value requisitions (e.g., JetBrains, LinkedIn Sales Navigator) on behalf of the Global Software Lead. Manage Credit Card Spend: Manage monthly or annual subscriptions that are on credit card and submit weekly expense reports in Expensify; allocating cost accurately.Manage multiple domain registrars: Register and renew domains, working closely with LegalAWS account provisioning: Work closely with CloudOps team on provisioning / deprovisioning AWS accounts including management of login credentials 2. Vendor Relationship & Renewal Management Vendor Coordination: Manage direct communication with major global SaaS vendors (e.g., JetBrains, LinkedIn, Snowflake, Sisense, Pearson VUE) regarding quotes, order forms, and payment terms. Renewal Pipeline Tracking: Partner with external procurement platforms to monitor renewal deadlines, evaluate license needs, coordinate stakeholder feedback, and schedule retirements of legacy software. 3. Financial & Budget Governance Invoice & P

vueawsai
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T
26 days ago

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. You will be part of a team that is transforming the way restaurants operate. Using a consultative approach, you will prospect, build relationships, and sign up new restaurateurs in your territory. By understanding their unique needs, you will develop a customized solution that helps their business thrive. We need your passion and sales expertise to help us build Toast across Canada. Must live local to Calgary or willing to relocate. This is a field sales opportunity with 80% of your time spent in the field and 20% working from home. A day in the life (Responsibilities) Generate a list of prospective restaurants and manage the entire sales cycle from initial call to close (experience with self-sourcing clients is a huge plus). Conduct demos and develop a solution that best meets the prospect’s needs. Partner with teams across the business to ensure that expectations set during the sales process are met in delivery. Leverage Salesforce (our CRM) to manage all sales activities. Understand the competitive landscape and determine how to best position Toast in the market. What you'll need to thrive (Requirements) 1+ years of experience in a sourcing or closing sales role, restaurant operations, or a related field and industry. Since this is a field position, you must have reliable transportation (will reimburse for mileage). Strong communication, organizational and presentation skills with the ability to sell and negotiate at all decision-making levels. Proven track record of success in meeting and exceeding goals. Ability to work in a fast-paced, entrepreneurial and team environment. Self-motivated, creative, and flexible. General technical proficiency with software. Experience with Salesforce CRM is nice to have. AI at Toast At Toast, one of our company values is that we're hungry t

aisalesforceCRM
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O
28 days ago

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity We are looking for a talented and driven product manager to join our Listing Product team . This is a high-impact, cross-functional role responsible for driving the roadmap, execution, and strategy of token listings in regulated markets (e.g., US, Europe). You’ll be benchmarking against industry leaders, helping us build the most robust, compliant, and scalable token listing pipeline in the industry. What You’ll Be Doing Develop and execute listing and product strategy in regulated markets as a core product offering to our users and drive growth. Collaborate with key stakeholders to develop scale and efficient listing frameworks aligned with evolving regulatory requirements in jurisdictions such as the US, EU and other key markets. Partner with business development, listing operations, and trading product teams to discover high-quality assets and to ensure seamless onboarding. Leverage data and market insights to refine listing strategies over token prioritization, eligibility scoring, and risk controls Collaborate with marketing and growth teams to amplify new listings and drive adoption ac

recruitment
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Senior Field Technical Support Consultant Description - The Senior Field Technical Support Consultant is responsible for driving technical escalation management, service quality improvement, partner enablement, operational governance, and customer satisfaction across HP India operations. The role serves as a key technical advisor and escalation leader, collaborating with Field Operations, ATS, Care Center, Supply Chain, Quality, Engineering, and business stakeholders to resolve complex customer issues, improve service delivery performance, and drive continuous operational improvement. Key Responsibilities Service Quality & Operational Excellence Monitor and improve key service metrics including RR30, PPSNC, AIR, AFR, CE Scorecard, and repair quality indicators. Identify operational improvement opportunities through data analysis and trend reviews. Develop and implement corrective action plans to improve overall service performance. Support cost reduction, waste elimination, and serviceability improvement initiatives. Partner Enablement & Capability Development Design and conduct technical, process, and quality training programs for HP partners and subcontractors. Lead Train-the-Trainer (TTT) initiatives, field coaching, audits, and ride-along programs. Develop SOPs, knowledge articles, troubleshooting guides, checklists, and customer education materials. Drive partner readiness for new products, diagnostics, and service processes. Customer Experience & Governance Work closely with strategic customers and account teams to resolve business-critical issues. Improve customer experience through proactive communication, technical advisories, and escalation management. Ensure warranty compliance, service policy adherenc

ExcelPower BIsupply chain
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A
Altana
📍 Brooklyn• $150K – $170K/yr
1mo ago

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana Altana is redefining supply chain intelligence with an AI-powered network and visibility platform that helps enterprises see across borders, build supply chain resilience, and manage risk. We are seeking a highly skilled Enterprise Account Executive to join our team and help drive this mission forward. This role is an opportunity for a proven seller who deeply understands the supply chain ecosystem—someone who can credibly partner with senior executives at multinational enterprises to solve complex global trade and supply chain challenges through SaaS technology. The ideal candidate will have both hands-on supply chain consulting experience and a track record of selling SaaS solutions into supply chain and logistics organizations. You will own the full sales cycle, from prospecting and executive engagement to closing six- and seven-figure SaaS deals. You Will Lead complex sales cycles, serving as a strategic partner to procurement, supply chain, sustainability, and compliance leaders Develop and execute account strategies to engage global enterprises with complex supply chains Leverage your consulting background to understand prospect supply chain workflows, pain points, and transformation goals, mapping them to Altana’s capabilities Create and manage pipeline by researching and targeting relevant enterprises using modern prospecting tools and techniques Collaborate on product demonstrations with sales engineers to tailor presentations to technical and commercial audiences Partner cross-functionally with account management and implementation teams to ensure seamless handoff and long-term account growth You Have Background in supply chain consulting, with a clear understanding of enterprise supply chain operations, and digital transformation initiatives Pr

aisupply chainlogistics
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CF
1mo ago

About the Role The Sr. Associate, Compliance Advisory partners with Complaints, Product, Operations, and other business teams to provide compliance guidance as a second line of defense. The role supports consumer complaint oversight, new and existing product operations advisory, agent readiness, member- and agent-facing communications, and process improvement while identifying consumer and regulatory risks and helping drive issues through remediation and implementation. In this role, you can expect to Complaints Management Advise the first line of defense on complaint-management requirements, regulatory expectations, and industry best practices. Review complaint-handling processes, procedures, controls, and documentation; identify gaps and recommend remediation, maintaining ownership of the issue lifecycle from informing the business of identified gaps and recommendations through completed remediation and implementation. Recommend and implement process improvements that balance regulatory requirements with innovative, member-friendly solutions. Demonstrate knowledge of and apply consumer financial regulations—including Regulations Z, E, and DD, UDAAP, NACHA, VISA Operating Standards, and applicable state requirements—through compliance advisory work and day-to-day responsibilities. Support operational teams in investigating and resolving consumer complaints while analyzing trends and potential member impact. Perform oversight and monitoring to promote timely, accurate, and appropriate complaint resolution. Develop and refine complaint procedures, guidance, training materials, and educational resources. Assist with responses to sensitive and regulatory complaints and inquiries. Ensure complaint-related work, processes, procedures, and guidance align with all applicable requirements of the Complaints Policy. Support regulatory, bank partner, and internal audit readiness by collecting, organizing, and validating requested documentation and helping ensure complaint proc

L
1mo ago

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft’s Safety Team is looking for a caring and empathetic individual to be part of the highest level of Safety response. This person will assist and support current Compassionate Care Sr. Associates and Specialists as the first response to customers involved in the most egregious incidents that occur on the Lyft platform. You must be able to provide a sense of comfort to customers involved in traumatic situations, as well as identify potential ways we can support them as they move forward and recover. You must be comfortable working with Safety and Customer Cares team members, acting as the subject matter expert for all things Safety-related. Communicating confidently, efficiently and effectively is key, turning complex incidents and customer needs into concise reports for Safety leadership. We’re looking for someone who has the confidence and creativity to continue elevating Lyft’s Safety Support as the standard in world-class customer care. Responsibilities: Be a strong, caring, and empathetic victim advocate for the Lyft community. Act as the highest level of escalation for our Safety Support teams. Focus on building trust and long-term relationships with customers during extremely sensitive situations to ensure they feel supported. Respond with empathy and sound judgment, working with the customer end to end. Identify potential risks, mediate, and diffuse escalated situations. Support other tiers of Safety Support with case reviews. Partner with the Lyft Operations Center on credible threats to team members or locations Partner with the Crisis Communications team on safety incidents involving media. Partner with the Safety Policy and Community Compliance team on escalated cases that require review. Learn and maintain advanced levels of training focused on supporting and being a victim advoc

airustexcel
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AI
AlphaSense India
📍 India• Full-time• Remote
1mo ago

About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! About the Role We are looking for an experienced Data Steward / Senior Data Steward – Quality Excellence to help drive data quality, governance, and operational excellence across our diverse content domains. In this role, you will work horizontally across multiple content areas to establish consistent data quality standards, strengthen governance practices, identify systemic issues, and drive scalable improvements. You will partner closely with Content Operations, Product, Engineering, and Quality teams to ensure our datasets are accurate, complete, consistent, scalable, and fit for customer and AI use cases. This is a highly cross-functional role for someone who enjoys solving complex data-quality problems, bringing structure to ambiguity, and turning insights into sustainable improvements. What You'll Do Establish and maintain data quality standards, b

REMOTEsqlairecruitment
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The Head – ICT Projects & Digital Infrastructure will lead the end-to-end technology strategy, planning, execution, and operationalization for Greenfield and Brownfield airport developments, terminal expansions, city-side developments (CSD), and associated infrastructure projects across Adani Airports. This position will act as the strategic technology partner to the Master Planning, Design, Projects, Engineering, and CSD teams to digitally enable future-ready airport ecosystems & their internal Process through innovative ICT, smart infrastructure, automation, BIM, Digital Twin, IoT, AI-driven operations, cybersecurity, integrated command centers, passenger experience technologies, and enterprise platforms. The incumbent will ensure technology alignment with global aviation standards, smart airport frameworks, sustainability goals, operational excellence, and business transformation objectives. Source: Adani Group | Job ID: 57915

S
SonicWall
📍 Costa Rica• Full-time• Remote
1mo ago

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Role Overview As a Sales Development Representative (SDR), you will play a key role in driving revenue growth by generating and nurturing high-quality Sales Accepted Leads (SALs). In this role, you will identify and engage prospective and existing customers, qualify opportunities, and schedule meetings for the sales team. This is an excellent opportunity to contribute to a mission-driven organization while building your career in the fast-paced cybersecurity industry. This position supports business operations within the United States and may be aligned to a U.S. territory across Eastern, Central, Mountain, or Pacific time zones. Work hours may be adjusted to match the business hours of the assigned territory. Key Responsibilities Lead Generation Identify, research, and target potential clients across designated industries and organizations Engage prospects through multiple channels, including phone, email, and social platforms Lead Qualification Conduct initial outreach and assess prospects based on defined qualification criteria (company size, needs, budget, timeline, etc.) Understand customer challenges

REMOTEaigoexcel
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R
1mo ago

Reolink , a leader in intelligent visual technology for homes and businesses, was founded in 2009 by a group of engineers with a strong commitment to and passion for smarter security solutions. Our products are now trusted by millions of users across more than 110 countries and regions worldwide. Building on this trust, we continue expanding our presence and bringing our innovations to more markets around the globe. Reolink remains committed to delivering advanced, reliable, and user‑centric solutions that empower people to protect what matters most. Job Summary The HR Manager ​ will lead and oversee all aspects of human resources operations, including recruitment, employee relations, performance management, HR administration, compliance, and organizational development. This role requires a strategic thinker with strong leadership capabilities, sound judgment, and the ability to drive HR initiatives that align with business objectives while ensuring smooth day-to-day HR operations. Key Responsibilities Recruitment & Talent Acquisition Lead and own ​ end-to-end recruitment strategy, including workforce planning, employer branding, sourcing channels, and selection processes. Manage and mentor HR recruitment staff; ensure timely fulfillment of hiring requirements across all departments. Partner with department heads to understand manpower needs, define role requirements, and advise on organizational structure. Oversee onboarding programs to ensure a seamless integration experience for new hires. Drive continuous improvement of recruitment processes, metrics, and candidate experience. HR Administration & Compliance Own and maintain ​ the integrity of employee records, HR databases, and personnel masterfiles. Develop, implement, and regularly update HR policies, procedures, and employee handbooks in line with Philippine labor laws and regulations. Ensure full compliance with DOLE requirements, including employment contracts, statutory benefits, and government rep

Excelrecruitmenthuman resources
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PI
Pie Insurance
📍 United States• $150K – $185K/yr
1mo ago

Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance. Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make. As Staff Attorney, you’ll report directly to the VP of Legal & Compliance and serve as a key legal resource across the organization. Your primary focus will be commercial contract review and negotiation on behalf of all business partners at Pie, managed through our contract lifecycle management platform, LinkSquares. You’ll own the full contracting workflow — from intake through execution — while building strong relationships with internal stakeholders who rely on your guidance to move work forward. You’ll also lead Pie’s legal collections function, supporting accounts receivable recovery through demand letters, coordination with outside counsel, and resolution of disputed accounts. This role will likely expand to include corporate compliance and governance support, as well as other legal matters across the organization. How You’ll Do It Contract Review and Negotiation Draft, review, and negotiate commercial agreements, vendor contracts, NDAs, and service agreements on behalf of all business partners at Pie. Serve as the primary point of contact for contract intake and workflow management in LinkSquares, our contract lifecycle management platform. Identify legal risks and propose practical revisions that protect Pie’s interests without creating unnecessary friction for the business. Partner with internal stakeholders across Technology, Finance, Operations, and other teams to understand their contracting needs and provide responsive, business-oriented guidance. Manage the executed contract repository, including tracking key dates, renewal windows, a

aiExcelfinance
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O
OpenAI
📍 San Francisco• Full-time• Remote• $227K – $252K/yr
1mo ago

About the Team OpenAI is building the next generation of advertising for an AI-powered world. As AI changes how people discover information, explore possibilities, and make decisions, we believe this presents a huge opportunity for small and medium-sized businesses to connect with customers in new ways. The SMB Ads Marketing team is building this opportunity from the ground up. We define how businesses discover OpenAI’s advertising platform, become successful advertisers, and grow their investment over time. Working closely with Product, Ads Engineering, Data Science, and Sales, we combine customer insight, rigorous experimentation, and fast execution to turn early opportunities into scalable growth. About the Role The SMB Innovation Sales & Strategy Lead will identify, incubate and scale new revenue opportunities across OpenAI’s SMB Ads business. This foundational role combines strategic thinking, analytical rigor and hands-on execution to develop differentiated customer propositions, validate product opportunities and launch new go-to-market programs. Working across Product, Engineering, Sales, Marketing and Data Science, this person will lead initiatives from opportunity assessment through customer discovery, commercial pilots and transition to scale. The remit includes industry-specific opportunities, differentiated customer engagement models and innovative approaches across self-serve, sales-assisted and partner-led channels. The lead will also partner with SMB leadership and the Strategy & Operations team to inform the overall SMB strategy, contributing customer segmentation, commercial insights and evidence from incubation programs to broader planning and investment decisions. In This Role, You Will Identify untapped opportunities across SMB segments, industries, and channels. Build business cases and launch pilots to validate customer demand and commercial potential. Design new acquisition, activation, and expansion programs, including industry-speci

REMOTEartificial intelligenceai
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O
OpenAI
📍 Munich• Full-time• Remote
1mo ago

About the Team Like every team at OpenAI, the Marketing team contributes directly to our mission of responsible and widespread AI adoption. The EMEA B2B Marketing team translates global priorities into regionally relevant programs that drive awareness, consideration, pipeline, adoption, and long-term customer trust. We partner closely with Sales and GTM, Product Marketing, Field and Executive Marketing, Content, Customer Marketing, Partner Marketing, Comms, Events, Marketing Operations, and regional leadership. DACH is one of OpenAI’s most important markets in EMEA. Our opportunity spans major enterprises and digital natives, ambitious startups, developers, partners, and a highly influential business community navigating the adoption of AI. About the Role As the B2B Marketing Manager for DACH, you will own the integrated B2B marketing strategy and execution for Germany, Austria, and Switzerland. You will be a close commercial partner to local Sales and GTM leadership, translating market insight, revenue priorities, target-account needs, and global launches into locally relevant programs that create pipeline, accelerate complex opportunities, deepen customer relationships, and grow adoption. You will carry clear pipeline goals and be accountable for Marketing’s measurable contribution to commercial outcomes in DACH. These goals will be established through the regional planning process and will evolve with the priorities and maturity of the market. You will be expected to understand the pipeline, make informed investment decisions, and demonstrate how marketing activity creates, influences, or accelerates revenue opportunities. This is a generalist role spanning field and executive marketing, demand generation, account-based programs, content, customer marketing, partnerships, events, and product launches. You will bring these channels together into a focused DACH B2B plan, drawing on specialist capabilities within the EMEA B2B Marketing team in London and global Mark

REMOTEartificial intelligenceai
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D
1mo ago

At Dscout, we’re building the most flexible and powerful UX research platform on the market—trusted by the world’s top brands in finance (JP Morgan Chase, Intuit, Charles Schwab, PayPal), healthcare (Aya, Headspace), consumer goods (Keen, Verizon, Target, Northface), and tech (Google, Amazon, Facebook, Meta, Spotify, AirBnB). Our tools help teams deeply understand the humans behind their products, so they can build better ones. We are expanding our smart and driven team and would love for you to join us. Lead Research Advisor, Mid-Market (Austin or Chicago) Job Description We are looking for a Lead Research Advisor to join our growing Customer Success department. You will drive and grow important relationships by helping our customers find new ways to use our platform, ensuring they achieve maximum value from their investment. This role is a critical function that merges research expertise with a customer success motion, focusing on driving platform adoption and mitigating churn risk. You will also collaborate closely with a team of Research Advisors to design, recruit, and field research projects for our customers You will have a chance to make a real difference for Dscout’s customers and build your career at the intersection of customer success and research. You are an incredible communicator and a genuine, creative problem-solver. You are our customer’s dedicated partner in success, helping them learn a new digital tool, execute powerful research, and maximize the return on their Dscout subscription. You collaborate closely with Account Directors to help to identify Dscout methodologies that best meet customer needs, build new use cases, identify growth opportunities, and ensure strong platform adoption across their organization. Internally, you are our customers’ champion, driving larger improvements to the platform and overall user experience. The Lead Research Advisor position is among the most central to Dscout’s operations, so you’ll work with people fr

salesforcefinanceCRM
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