About the Team As one of DoorDash's core operations teams, Customer Experience and Support Operations, ensures that when there are bumps in the last mile, there's always someone there to help make things right. Our team designs and manages DoorDash's large and growing global network of support centers to create the best customer experiences, with the ultimate goal of delivering an outstanding customer experience as reliably as possible. About the Role We are looking for Merchant Experience Partners to partner with our highest-value merchants to help solve their most pressing issues and provide the opportunity to improve their overall merchant experience as we continue to increase our last-mile logistics platform. As a Merchant Experience Partner, you will play a crucial role within the Merchant Experience team by providing our merchants with a direct contact for all of their support needs and focusing your efforts on ensuring overall Merchant success on the DoorDash platform. You will build long-lasting relationships with our Merchants through excellent customer service and strategic problem-solving. Not only will you partner with our Merchants, but you will work with Account Owners and own a book of business as their support contact. You will be a part of a program to shape support as a differentiator in the marketplace through high-quality, white-glove service. You're excited about this opportunity because you will… Collaborate and troubleshoot important issues for Merchants via phone and web Build relationships with Merchant partners by being the main contact and expert for a portfolio of Merchants spanning Enterprise and small - medium businesses Promote retention and overall Merchant success through white-glove service Perform daily phone outreach to proactively resolve issues for Merchants Prioritise and escalate issues in partnership with our teams Managing conflicting deadlines, ensuring cross-functional collaboration Have a solutions-focussed mi
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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Abuse Control Engineering (ACE) is Stripe’s rapid-response technical defense and control incubator. When urgent abuse vectors emerge, ACE bridges the gap using real attacker telemetry to prototype, test, and deploy software safeguards before vulnerabilities can be exploited at scale. We partner closely with Fraud, Risk and Product Engineering to run rigorous experiments, balancing aggressive risk mitigation against legitimate user conversion. Operating as both a strike team and an incubator, ACE builds automated regression suites in partnership with Abuse Research to permanently block threat recurrence and seamlessly transfers mature controls to long-term product owners across Stripe. What you’ll do As an Abuse Control Engineer on the Abuse Control Engineering (ACE) team, you will design, prototype, and incubate technical defenses that safeguard Stripe’s financial ecosystem against complex, cross-cutting abuse vectors. Where emerging threat patterns identify Stripe product weaknesses, ACE steps in to rapidly build and experiment with technical safeguards. Driven by empirical evidence and Stripe’s FT3 (Fraud Taxonomy 3.0) framework, you will translate threat intelligence into hard technical control requirements (e.g., API rate-limiting, step-up challenges, parameter validation, pre-debit holds). You will carefully balance security and product velocity, running experiments to evaluate risk reduction against user conv
Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. The Senior Staff Specialist will support PROX project execution for GPSS transformation initiatives, with a focus on AI enablement, automation, productivity improvement, and digital service delivery. The role will coordinate project activities, translate business needs into practical implementation inputs, support testing and rollout, enable stakeholder adoption, and track measurable outcomes. Key Responsibilities AI Enablement and Digital Transformation Support PROX project execution for global AI, automation, and digital transformation initiatives that improve GPSS productivity, service delivery, and user experience. Assess demand trends, recurring service issues, manual effort, and process pain points to prioritise practical AI, automation, and self-service use cases. Translate business needs into clear use case requirements, process inputs, test scenarios, rollout materials, and success measures in partnership with PROX, GPSS, and technology partners. Coordinate pilots, UAT, rollout, issue resolution, documentation, adoption support, and post-implementation reviews for AI-enabled and digital solutions. Drive change readiness by preparing communications, updating knowledge content, developing user guidance, and reinforcing a
Who We Are Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,500 firms in 60 countries use Addepar to manage and advise on nearly $10 trillion in assets. Its open platform integrates with 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and levels of complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake City, São Paulo, London, Edinburgh, Geneva, Warsaw, Dubai, Pune and Singapore. The Role Solutions Consultants/Architects are responsible for designing and implementing out-of-the-box solutions for new clients, ensuring that we are efficiently and effectively onboarding some of the world’s most sophisticated investors. They are focused on identifying how Addepar can unlock significant value for our clients’ businesses and regularly call upon their analytical skills in order to advise clients on how to model and examine their financial instruments and assets. They have a deep understanding of both finance and technology, take ownership of our clients’ happiness, and excel at project governance. Our ideal Solutions Consultant has a history of providing a superior client experience directly in investment management or in software deployments of a related domain. They are given discretion over their projects and work schedule and are expected to display a strong sense of self-reliance as well as the ability to collaborate with other Addepar resources within our Sales, Product, and Partnership organizations. They must be a strong project manager and possess an appreciation for our target markets (or hunger and willingness to learn). They also possess the technical skills to take a hands-on approach to teaching, learning,
MongoDB Presales Solutions Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. We are looking to speak to candidates who are based in Seoul office for our hybrid working model. What you do at MongoDB In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation) Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction Innovation and
OVERVIEW At Construction Resources and its affiliated companies, we are more than a distributor—we are a trusted partner to designers, builders, remodelers, and homeowners. For over 50 years, we’ve delivered integrated solutions that help turn ideas into reality across residential, multi-family, and commercial projects. Our success is built on collaboration, craftsmanship, and a commitment to excellence. Whether you contribute on the design floor, in operations, or in the field, you’ll be part of a dedicated team that values people, quality, and continuous growth. POSITION OVERVIEW The Administrative Assistant provides efficient administrative, clerical, and organizational support to ensure the smooth operation of the company. This role supports internal teams across projects and preconstruction efforts by managing documentation, coordinating communication, and maintaining accurate records that help drive successful outcomes. KEY RESPONSIBILITIES Answer and route incoming phone calls; manage emails and general correspondence in a professional and timely manner. Prepare, edit, and distribute documents including reports, presentations, memos, and forms. Create, request, maintain, and submit insurance documentation, certified payrolls, compliance records, and general contract documents. Track, coordinate, and support the completion and submission of contracts and change orders in partnership with project teams. Log, track, and maintain preconstruction submittals from internal team members. Follow up on submitted samples, bids, specifications, and related documentation to ensure completeness and timeliness. Maintain organized digital and physical filing systems to support project accuracy and compliance. Provide general administrative support to ensure efficient day-to-day operations. EXPERIENCE & QUALIFICATIONS High school diploma or equivalent required; associate degree or additional administrative training preferred. 2+ years of experience in an administrative, c
A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members globally and rapidly growing Over $300 million raised in funding 3,000 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE ROLE: As the Chief of Staff, you will act as a strategic partner and right hand to the Regional CEO for Tide India and the SVP of Member Operations UK/Europe. You will collaborate closely with top management to understand business objectives, identify opportunities, and develop strategic plans. You will be instrumental in driving key initiatives, optimising operational efficiency, and ensuring the smooth execution of strategic priorities across the Tide Member Operations function. SOME OF THE THINGS YOU WILL BE DOING Strategic Partnership & Execution Work directly with the Regional CEO and SVP to define and execute the Member Operations strategy. Translate strategic objectives into actionable plans and i
Revivn is a profitable and rapidly growing company that helps enterprises manage their technology through our end of life software platform. We take electronic recycling one step further by repurposing hardware that still has remaining life and providing it to people who lack dedicated computer access and make it more affordable for people who may not be able to purchase new technology. Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Spotify, we are changing the way companies view used technology with a new model that focuses on repurposing instead of recycling. This role is based in the San Francisco Bay Area. You will operate independently in-market, meeting customers and prospects in person across the Bay Area and traveling as needed. Revivn combines the learning and growth potential of a startup with the stability of a proven business. We have been profitable since inception for more than 10 years while revolutionizing how enterprises dispose of outdated IT equipment. We’re looking for an Enterprise Account Executive to own the sales cycle for our most strategic enterprise opportunities, from first conversation to closed-won. This is a quota-carrying, high-ownership role for a seasoned closer with an established network in the Bay Area technology ecosystem. About the Role You’ll own a book of strategic enterprise accounts and turn targeted outreach into revenue. You’ll partner with Marketing on account strategy, run discovery and deal strategy with senior buyers, and collaborate with Account Management to set customers up for long-term success. You’ll report directly to the Co-CEO/Co-Founder. This role requires sound judgment, strong executive presence, and the ability to operate independently without a large local team around you. What You’ll Do Own the full enterprise sales cycle, from discovery and qualification through negotiation and close Build pipeline through your existing network, targeted outreach, and close partnership wit
Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana We’re looking for a dedicated Technical Delivery Manager (TDM) who will have the exciting opportunity to collaborate closely with our public sector customers, guiding them in effectively and efficiently operating Altana’s platform. As a TDM, you’ll be the driving force behind user adoption, product enablement, and value realisation, ensuring overall customer success. You’ll be our customers’ champion, serving as their day-to-day relationship manager, conducting regular check-ins, and helping their end users consistently translate product insights into operational value. Internally, you’ll articulate recurring customer needs and pain points to the business, wrangle cross-functional engineering and product teams to deliver on planned deliverables for your user base, and develop account strategies to strengthen our ongoing partnership with customers. You’ll evolve into a power use of Altana’s products and will use this knowledge to stimulate growth of product usage, up-selling, and cross-selling expansions. You will own the success of our customer deployments, focusing heavily on value creation and customer outcomes. You Will Manage successful customer deployments and technical work streams from end-to-end, with the ability to effectively manage priorities, deliver on-time, and communicate effectively internally and with customers. Become a power-user of the Atlas platform, then support Public Sector customers in rapidly achieving value, while identifying new use cases to address customer pain points. Own customer relationships including conducting Quarterly Business Reviews and leveraging data-driven insights to astonish our clients while promptly relaying valuable feedback to the appropriate Altana teams. Respond to user support queries and build processes
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . Reddit is continuing to grow our teams with the best talent. This role is completely remote friendly within the United States. If you happen to live close to one of our physical office locations (San Francisco, Los Angeles, New York City & Chicago) our doors are open for you to come into the office as often as you'd like. As Reddit’s advertising ecosystem rapidly expands, protecting our platform, advertisers, and users from bad actors is paramount. We are seeking a Staff Threat Analyst to serve as the operational architect for Advertiser Fraud within Safety. You will have end-to-end ownership to establish the strategy, build foundational detection playbooks, and define enforcement frameworks. You will work in tight partnership with cross-functional Product, Engineering, Data Science, and Ops teams across both Safety and Ads orgs to convert adversarial insights into scalable automated defenses. This is a 0-to-1 opportunity to shape our threat response frameworks, operational playbooks, and detection pipelines from scratch. Responsibilities: Strategy & System Architecture: Formulate and execute a multi-quarter vision for advertiser fraud detection and enforcement; independently prioritize high-impact risks like account takeover (ATO), payment/billing fraud, cloaking, deceptive ads and network abuse. Deep Analytics & Investigations: Conduct deep-dive investigations into complex, multi-entity fraud networks and sophisticated adversarial tactics. Drive root-cause analysis and map cluster infrastructure to p
Upwork Inc.’s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond. Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at Upwork.com and follow us on LinkedIn , Facebook , Instagram , TikTok , and X ; and learn more about Lifted at Go-Lifted and follow on LinkedIn . As a Senior People Operations Specialist, you will play a key role in delivering thoughtful, scalable people programs and operational support across the employee lifecycle. As part of our People Operations team, you’ll combine strong operational expertise with the judgment and partnership skills needed to support HR Business Partners, managers, and employees through both day-to-day needs and more complex people matters. You’ll own and continuously improve key people programs and processes, with a particular focus on employee lifecycle operations, immigration
Upwork Inc.’s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond. Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at Upwork.com and follow us on LinkedIn , Facebook , Instagram , TikTok , and X ; and learn more about Lifted at Go-Lifted and follow on LinkedIn . As a Senior People Operations Specialist, you will play a key role in delivering thoughtful, scalable people programs and operational support across the employee lifecycle. As part of our People Operations team, you’ll combine strong operational expertise with the judgment and partnership skills needed to support HR Business Partners, managers, and employees through both day-to-day needs and more complex people matters. You’ll own and continuously improve key people programs and processes, with a particular focus on employee lifecycle operations, immigration
Xendit is the financial technology platform built for businesses that move fast. We give companies one unified platform for payment acceptance, payouts, treasury and financial services, replacing fragmented local integrations with a single infrastructure layer. We serve businesses of every size, from high-growth startups to global enterprises, processing high-volume transactions across Southeast Asia and beyond, with more markets on our global expansion roadmap. Why this role exists This domain runs on trade-offs, experience versus compliance, merchant versus developer, and those decisions are better made with evidence than with opinion. This role owns generative and evaluative research across the merchant lifecycle and the developer experience, and makes research a standing input to how the domain prioritizes rather than an occasional favor. What you'll own The research roadmap across the domain's three clusters , prioritized against the decisions that most need evidence. Mixed methods: interviews, usability testing, surveys, and behavioral/funnel analysis in partnership with Data. Turning findings into decisions PMs and designers act on, influence through evidence rather than authority. A lightweight insight repository, and a practical model for democratizing good-enough research while protecting rigor on high-stakes questions. How you will work You report to the Product Design & UX Director for Customer Lifecycle and work across all three clusters, partnering with the PMs and designers who rely on your evidence to prioritize. You set the research cadence and the insight repository, and you decide where rigor matters most and where lightweight research is enough. Much of your impact comes through influence rather than mandate, moving decisions with evidence. The domain works from validated findings rather than assumptions and values direct, candid critique. What we're looking for Mixed-methods UX research experience. You are fluent across qualitative and quant
Xendit is the financial technology platform built for businesses that move fast. We give companies one unified platform for payment acceptance, payouts, treasury and financial services, replacing fragmented local integrations with a single infrastructure layer. We serve businesses of every size, from high-growth startups to global enterprises, processing high-volume transactions across Southeast Asia and beyond, with more markets on our global expansion roadmap. Why this role exists For a payment-infrastructure company, the product is in large part the API. Developers are both the buyers and the daily users, and the quality of the APIs, SDKs, docs, sandbox, and integration path is the product's real surface. This role owns the developer's journey from first API call to production and scale, the difference between a developer who integrates in an afternoon and one who gives up before their first successful transaction. What you'll own The roadmap for the developer experience: integration flow, SDKs, documentation, sandbox, error handling, and time-to-first-successful-call. Developer activation and retention as headline metrics, from sign-up to first production transaction and beyond. Discovery grounded in developer behavior: integration analytics, support and community signals, and direct developer research. Partnership with Engineering on API design and DX standards, and prioritization of DX debt against new capabilities. Clear communication of trade-offs to senior stakeholders, and translation of platform changes into a coherent developer-facing experience. How you will work You report to the Product Design & UX Director for Customer Lifecycle and work most closely with Engineering, whose API and platform decisions shape the experience you own. Part of your early work is helping define where developer-experience ownership sits, since this surface has not had a dedicated product owner before. You are the strategic owner of the developer journey from first API ca
Perplexity Computer is one of the defining products of the new era of agentic AI. Millions of people use Perplexity to transform knowledge into action, and the Agent Capabilities team sits at the intersection of frontier AI research and product innovation, building the foundations that shape how users and agents solve increasingly complex tasks. As every major breakthrough in AI models creates new possibilities, the Agent Capabilities team is responsible for turning frontier AI breakthroughs into reusable product capabilities. We are often the first to evaluate emerging model capabilities, determine where they create real user value, and transform them into reliable, scalable, high quality experiences for both users and agents. This is a highly leveraged role with broad ownership at the intersection of frontier AI research, agent systems, platform engineering, and product innovation. Tech Stack : Python | Go | Rust | PostgreSQL | DynamoDB | AWS | TypeScript Why Perplexity is different Craftsmanship . We build high quality, tasteful products targeting both the AI native and AI curious. Ownership . You identify the problem, design the solution and ship it. Entrepreneurship . We think like founders, act with urgency, and hustle to deliver for each other and our users. Scholarship . Work among highly talented peers, pursuing knowledge and truth, upleveling ourselves, our teams, and our products. Partnership . We amplify each others' strengths, break down silos, and give selflessly to help our colleagues deliver excellence. What you'll do Evaluate frontier models against real user tasks, identify useful behaviors and failure modes, and turn the most promising advances into production agent systems. Own the lifecycle from rapid prototyping and evaluation through launch, monitoring, and iteration. Improve agents’ ability to plan, use tools, manage context, recover from errors, and complete long-running tasks reliably. Apply state of the art ML and LLM techniques to design
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