Payments Performance Strategist Manager Jobs

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe’s global demand campaigns team delivers marketing campaigns that drive awareness and engagement for our audiences, solutions, and products worldwide. Working closely with sales and marketing teams, our campaigns support Stripe’s larger business objectives and deliver impact. We build, deliver, monitor, and evolve campaign delivery across a broad suite of content, tactics, and channels. Using a broad suite of metrics, we continuously measure our work and refine our strategies to improve outreach, enhance the customer journey, and support revenue growth for the organization. What you’ll do In this role, you'll quarterback the integrated campaign strategies, plans, and playbooks focused on Stripe’s stablecoin and crypto products (including Bridge). You'll champion the needs of the core audiences for this product area, holding deep market and audience insight and direct business accountability. You'll lead a large, global, cross-functional workstream to build campaign strategies and content, then work with regional teams to craft local strategies and to deliver activations through integrated channels. You'll capture performance against all of your efforts, analyze results, and share learnings to drive continuous improvement and impact. Ultimately, you'll be accountable for acquisition, engagement, and pipeline growth. The ideal candidate Excels in leading and driving large, complex, global campaigns or programs Has strong analytics skills

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As a leading player in the internet economy, Stripe has a responsibility to protect itself, our users, end customers, and the broader financial ecosystem from harm. Fraud Operations proactively reduces fraud, making it difficult and unprofitable for fraudsters to carry out attacks through Stripe. We build scalable, high-judgement investigation and review operations while minimizing user friction. We work across products, customer segments, and markets and serve as a core pillar of the Stripe risk strategy. What you'll do Stripe is hiring a people leader to run our Fraud Operations Center in Bangalore. You'll lead leaders and senior operators responsible for core fraud investigations and complex, high-impact investigations. You'll be accountable for operational excellence across fraud review workflows—setting the operating cadence, defining and evolving team metrics, strengthening quality and consistency of decision-making, and scaling processes through tooling and vendor partnerships. This role is both strategic and hands-on: you'll stay close to day-to-day fraud workflows, regularly reviewing cases and serving as an escalation point and decision-making resource for the team. Responsibilities Lead the Bangalore Fraud Operations Center by managing team leads and senior associates, setting clear expectations, coaching performance, and building a high-judgement culture rooted in strong decisioning and customer empathy Own core fraud investigati

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Startups Grower team is a highly consultative group that manages relationships, growth, and retention for Stripe’s largest and fastest-growing Funded Startup customers. As a manager on the team, you will oversee a group of Account Executives who have the opportunity to work with the entire suite of Stripe products. You will act as both a people manager and a strategic visionary for the team. What you’ll do As a Manager of the Core Grower team, you will help grow Stripe’s North American startup customers. You will build and lead a team of high-performing Account Executives, helping them develop their skills and deliver on ambitious targets while also working directly with customers. Responsibilities Recruit and build a team of Existing Business sellers Work with senior leadership to develop the long-term vision and strategy for the team, and manage day-to-day operations with a focus on performance against key sales and growth metrics Be accountable for increasing upsell/cross-sell revenue and driving positive renewal outcomes among high-potential Startups Play a personal and direct role in building and maintaining enduring customer relationships, up to C-level Coach and guide the team in developing consultative and solution-based skills through all facets of the sales cycle for existing Stripe users Inspire, motivate and enable personal- and career-development of team members Work collaboratively and cross-functionally across the or

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Partner Success – Security Solutions Overview Mastercard Services leverages the company’s unique data, analytics, technology, and expertise to help customers grow, optimize performance, and manage risk. It delivers solutions across areas like fraud and cybersecurity, customer acquisition and engagement, open finance, and business insights—making commerce smarter, safer, and more personalized through data‑driven products and advisory capabilities. One of our strategic objectives is to diversify our revenue via new distribution pathways, including through Partners. As such, we are increasing our focus around Partner Success to support the growth of both our partner and MA revenue. We are seeking an experienced Partner Success Manager to effectively manage a portfolio of strategic B2B partners who utilize multiple Mastercard services products or solutions to mitigate risk and prevent fraud. The Partner Success Manager will support partners throughout the onboarding process, provide ongoing relationship management, and drive revenue growth through expansions and strategic initiatives. This individual will serve as a partner advocate within a matrixed organization. The Role 1. Performance, Insights & Governance Monitor partner performance, product adoption, usage, satisfaction, se

Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Technical Program Management Overview: Business & Market Insights (B&MI), at Mastercard, helps organizations turn data into actionable outcomes by providing intelligence, analytics, and consulting capabilities that enable businesses to run more effectively, optimize performance, and identify new growth opportunities. B&MI empowers customers to make informed decisions, improve efficiency and profitability, and accelerate innovation through data-driven insights, predictive analytics, and market intelligence Role: The Technical Program Manager (TPM), Program Governance drives execution excellence across B&MI’s technology portfolio by establishing governance frameworks, delivering portfolio insights, and enabling data-driven decision making. This role partners with engineering, product, operations, and business leaders to ensure strategic initiatives are aligned, risks and dependencies are managed, and delivery outcomes are transparent and predictable. All About You: Drive governance, portfolio management, and program reporting standards across multiple initiatives. Provide visibility into program health, risks, dependencies, milestones, and key performance metrics. Develop dashboards, executive communications, and reporting that support leadership decision-making.<

Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary HR Manager (Fixed-Term Contract - Maternity Cover) About the Role This is an exciting opportunity to join a dynamic and international People & Capability team on a fixed-term basis, providing maternity cover. You'll work closely with senior business leaders, helping to shape and execute people strategies that enable business growth, strengthen organisational effectiveness, and enhance the employee experience. As a trusted advisor, you will partner with leaders across the organisation, balancing strategic people initiatives with hands-on HR support across the employee lifecycle. Key Responsibilities Reporting to the Director, People Business Partner, you will: • Partner with leaders and managers to deliver people strategies aligned to business objectives and organisational priorities. • Act as a trusted advisor, providing pragmatic guidance on talent, performance, organisational design, employee relations, engagement, and workforce planning. • Support key annual people processes, including performance management, talent reviews, succession planning, and compensation cycles. • Collaborate with regional and global People & Capability partners to develop effective solutions to complex people challenges. • Drive and support organisational change initiatives, ensuring successful adoption

Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Customer Technical Services Overview • Provides service support for businesses (B2B) and enterprises (B2E) that have product and service agreements with Mastercard • Responsible for overall satisfaction and retention of these business customers through knowledge of their core business and products • Builds long-term customer relationships and ensures timely response and resolution of issues Roles • Elevates customer experience by managing day-to-day customer support services across all service support programs for customers and strategic partners that have product and service agreements with Mastercard • Contributes to the development and maintenance of customer relationships to ensure satisfaction and retention of current customers • Partners with business partners to manage internal development and implementation of any new product or enhancement ensuring that customer 'voice' is taken into account • Leverages technical expertise and high level understanding of Mastercard products/services to guide teams on resolution efforts • Addresses and resolves to complex customer issues escalated by customer service team • Drives team performance to deliver against established Key Performance Indicators and reduce inefficiencies in customer service delivery • Assists with process impr

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp is building a scaled Private Equity channel that makes Ramp the trusted financial-operations partner for PE firms and their portfolio companies. The Manager, Channel Partner Management — Private Equity will lead an established five-person team of Channel Partner Managers and raise the quality, rigor, and efficiency of an existing motion. The team includes one Upmarket PE CPM, focused on the most strategic and complex sponsor relationships, and four Core / Downmarket PE CPMs, focused on scaled coverage, activation, and portfolio-company pipeline generation. This leader is not being hired to redesign the team or recategorize the program. They will make the current team more effective: clarifying expectations, improving performance, and ensuring each CPM has the tools, coaching, and cross-functional support to execute at a high level. This is a people-leadership and operating-excellence role—not a player-coach role defined by personally owning every senior relationship or stepping into every deal. The manager will diagnose performan

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Team Ramp builds software that moves real money — corporate cards, bill payments, reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running, and our CX team is the frontline when something needs to be resolved fast. Premier Support is the dedicated support team for Ramp's largest and most complex customers - the Enterprise and Strategic accounts running global, multi-entity finance operations on Ramp. Our specialists support these accounts with real depth: they know the businesses, stakeholders, and systems, and they're the people the customer comes to when something matters. It's high-touch, relationship-led support. About the Role Ramp is hiring an Associate Manager to lead Premier Support. This is a small team of senior specialists - six today, scaling meaningfully, who are the daily point of contact for the accounts Ramp can least afford to get wrong. You'll own the people and the performance. That means coaching specialists who operate with real autonomy, hold a high bar for quality

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role You will be a front-line manager to a group of Account Executives (AEs) who will be hunting, pitching, and closing new business for Ramp. You will be responsible for 1:1 coaching, mentoring, and strategy development, working closely with leaders across Sales, Marketing, Product, and the executive team to drive positive outcomes for this segment. As a key member of the sales leadership team, you will have the opportunity to help build and refine Ramp’s sales development motion. What You'll Do Manage, develop and execute career development and leadership plan for a group of Account Executives and provide daily 1:1 mentoring and coaching Set and maintain a high-performing culture and morale by overseeing the daily activities and quota performance management of individual AEs to ensure key performance metrics are met Hire and train new AEs on Ramp’s product, buyer personas, competition, and tools through various methods (ie. role-plays) Strategize with sales and marketing counterparts on pipeline and prospecting initiatives to meet compan

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team: Stripe Accelerate is a division of Professional Services (ProServ) that helps users realize the full value of their Stripe investment. Accelerate focuses on well-defined use cases. Accelerate streamlines the implementation of these solutions, guiding users through their journey with precision and efficiency. Our team uses deep product knowledge, standardized processes, and automation to deliver outcomes. We nurture a diverse talent pool, providing high-potential professionals with unparalleled growth opportunities and preparing them for successful careers at Stripe. What you’ll do In this role, you’ll lead a team of Implementation Specialists dedicated to providing technical guidance throughout the user’s implementation journey with Stripe. Your team will address technical queries, troubleshoot issues, and collaborate closely with frontline developers and technical leaders to ensure a simple, effective experience. You will actively engage with and develop your team, setting clear goals and using metrics to improve performance. Your strong operations mindset and quick thinking will be vital in ensuring that projects are delivered successfully and that users deploy high-quality integrations to realize strategic value from Stripe. Responsibilities Hire, lead and develop a team of Implementation Specialists to provide technical guidance during user implementations Oversee project delivery of the book of business assigned to you

Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Software Engineering About the Role This is an exciting opportunity to join Mastercard's global credit card authorization program. We facilitate billions of transactions among issuers, acquirers, and service providers worldwide. We are looking for a strong software engineering people leader to build advanced technologies and applications that revolutionize payments. As a Software Engineering Manager, you will lead a cross-functional team while helping shape the strategic direction of critical payment systems. You will be responsible for driving engineering excellence across software design, development, testing, security, performance, operability, and delivery, ensuring solutions are scalable, resilient, and aligned with Mastercard's enterprise objectives. Role As a Software Engineering People Manager, you will: Team Leadership & Development • Serve as a servant leader for a cross-functional engineering team including Software Engineers, Technical Program Managers, and Product Manager-Technical roles. • Recruit, develop, and retain top engineering talent, ensuring a high-performing and diverse team. • Coach and mentor engineers, helping them grow technical expertise, leadership capabilities, and business acumen. • Conduct performance reviews, career dev

Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager Marketing Services – Advisors & Consulting Services Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants. The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Marketing consultants lead the strategy development and implementation of campaigns and engagements for clients. They use customer data to provide deep direct marketing expertise across channels, evaluating campaign results and adapting the approach to optimize marketing performance. Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more

Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Cross Border Destination Marketing, Southeast Asia Overview The Manager, Cross Border Destination Marketing, Southeast Asia is responsible for supporting the development and execution of destination marketing initiatives that drive cross-border travel, spend, and consumer engagement across key Southeast Asian markets. The role works closely with internal stakeholders and external partners to deliver integrated marketing programs that promote travel and commerce opportunities within the region. The Manager will collaborate with tourism boards, merchant partners, issuers, travel ecosystem partners, and cross-functional teams to execute marketing campaigns, strengthen partnerships, and leverage insights to optimize program performance. This role reports to the Director, Cross Border Destination Marketing or Head of Integrated Marketing and Communications, Southeast Asia. Role 1. Strategy Execution & Market Support - Support the implementation of cross-border destination marketing strategies aligned with business priorities and market opportunities. - Monitor travel, consumer, and spending trends to identify opportunities for marketing initiatives. - Contribute market insights and recommendations that support regional growth objectives. 2. Destination Marketing Campaigns<b

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Paytm Ads is Paytm's digital advertising vertical that offers innovative ad solutions to clients across industries It offers advertisers the opportunity to engage with 300Mn+ users who interact with over 200 payment & retail services, online and offline - offered on the Paytm app. Paytm Ads maps the user transactions to their lifestyle choices and creates customized segmentation cohorts for sharp shooting ad campaigns to the most relevant TG. Expectations/ Requirements We are hiring for the role of Government Ad Sales for FMCG, Consumer. Internet, Gaming verticals. The responsibilities would be as follows:  Become an expert in Paytm Ads solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs Experience in handling Government clients is must.  Own end-to-end key business metrics like ads revenue, educate and lead strategic conversations with clients and navigate complex relationships  Be the voice of Paytm ads in the industry and present Paytm's advertising solutions to CXOs, media heads, brand managers, agency partners of large brands in the market  Build a strong pipeline of media briefs and respond with customized pitches and proposals aligned with the client’s business and marketing objectives  Work closely with the campaign delivery and optimization team to monitor and deliver expected results to the advertiser  Lead initiatives which require significant cross team collaboration to build innovative advertising solutions for key advertisers  Provide constant feedback to the product team to improve advertising performance and customer exper