Performance Architect Jobs

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . We are looking for a talented and driven individual to be a key part of our Analytics Engineering team within the Data Science organization. We are looking for someone who can work closely with Data Scientists and Engineers across diverse areas of the organization (Consumer, Ads, and Marketing) to curate, develop, and deploy the right data and analytic tooling to drive Reddit’s product forward and provide a data and tooling foundation that will last decades. Your work will empower thousands of your colleagues to improve the user experience and grow our consumer base. Successful candidates have a strong track record of understanding and deeply caring about the purpose of data to support business goals, and can act as an effective conduit between Data Producers and Data Consumers. This role sits at the intersection of Data Science and Data Engineering, and the ideal candidate has skills, experience, and passion in both areas. Responsibilities: Be a key contributor and collaborator to the success of data quality, performance, reliability, and automation initiatives. Manage a portfolio of data products that deliver high-quality, trustworthy data Develop and maintain robust data pipelines and workflows for data ingestion, processing, and transformation. Work closely with engineering to ensure the quality and reliability of these data pipelines. Develop and implement data quality checks, conduct QA and implement monitoring routines Create and manage new data integrations across internal and external systems Create tools and a

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The Manager, Member Care is responsible for leading the end-to-end digital member experience across CLEAR’s highest-touch support channels. This role oversees Team Leads and Specialists supporting members while driving operational excellence, service quality, and continuous improvement across digital support experiences, member journeys, and service operations. What you'll do: Own the digital member support strategy and day-to-day operations for Premium Experience and channels, ensuring exceptional service delivery and accountability for member and business outcomes Lead, coach, and develop Team Leads and Specialists through clear performance expectations, ongoing feedback, and career development planning Define, monitor, and improve service level agreements (SLAs) across digital support channels, including chat, email, messaging, and phone, with a focus on responsiveness, resolution quality, and member satisfaction Partner cross-functionally with Product, Engineering, Operations, and other business stakeholders to advocate for member needs and enhance digital experiences across the member lifecycle Establish and maintain support processes, escalation frameworks, quality standards, knowledge management practices, and operating procedures that support consistency, scalability, and efficiency Leverage member feedback, operational data, digital engagement metrics, and frontline insights to identify opportunities for service enhancements, self-service capabilities, and process improvements Build reporting frameworks and communicate p

Zoox is on an ambitious journey to develop a full-stack autonomous mobility solution for cities and safely deploy such a robotaxi solution. We are seeking a highly motivated Software Development Engineer in Test (SDET) to join the Release Management Team. As a Software Development Engineer in Test on the Release Management team at Zoox, you will help accelerate our software release by ensuring that we are shipping the safest and most reliable software possible. As developers build new features, you will be responsible for developing Hardware-In-Loop tests to support our safety case. These efforts are critical to maintaining our code quality and ensuring our service capabilities are operating as intended. Your ability to understand the overall system design and component interaction to help guide test methodology for functional and safety sign-off is crucial to the overall success of Zoox. Accountability and integrity are core to our team. This role is coding-intensive, focused on building solutions for high-fidelity testing, scalable automation frameworks, and sophisticated data analysis tools to ensure successful compliance to requirements and mission success. In this role, you will: Lead the design, development and maintenance of large-scale event-driven software/hardware -in-the-loop (SIL/HIL) tests and testing frameworks, utilizing advanced software patterns to improve modularity and reduce code duplication. Architect and manage end-to-end continuous integration (CI) pipelines to automate the execution of regression suites. Lead root cause analysis for complex system-level failures, developing log mining scripts and visualization dashboards (e.g., Grafana, SQL-based notebooks) to triage failures and track performance metrics. Perform gap analyses between high-level safety requirements and technical test implementations, including the development of intricate timing and prioritization patterns. Lead end-

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. At Toast, we are passionate about innovation, excellence, and building a community of customers and employees who love what they do. The Senior Director of Enablement is a senior leader responsible for driving product activation, adoption and self-service for Toast's customers. They are also accountable for time-to-proficiency and role mastery for the Toasters who serve them, so that every customer has a great experience with Toast. In order to accomplish these goals, this leader owns the vision, operating model and execution of Enablement across its functions: Learning Design, Knowledge Content Management, Customer Training and Certification, and Internal Enablement (New Hire Enablement and Continuous Enablement) for our Customer Success and Support teams. A big part of this role is leading Enablement's transformation for the AI era, evolving and innovating on how each function produces, delivers and measures its work. This leader will also co-own Toast's AI self-service strategy in close collaboration with Product and Customer Care, since the knowledge Enablement creates is the “brain” of our AI self-service experiences. This is a highly visible role that works closely with senior leaders across the organization, and is accountable for Enablement's impact on both customer outcomes (activation, adoption, self-service rate, support contact rate) and Toaster outcomes (time to proficiency, role mastery, and Support and Customer Success performance). Responsibilities: Own the Enablement vision, strategy and operating model across Learning Design, Knowledge Content Management, Customer Training and Certification, and Internal Enablement functions. Report Enablement's impact to Toast senior leadership using metrics tied to quantified business outcomes. Lead Enablement's transformation fo

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the People team The People team helps Affirmers cultivate a high-performing, inclusive organization. We focus on three core areas: attracting talent aligned to our mission, enabling growth through people and team development, and retaining employees through thoughtful experiences and rewards. We develop Affirm’s people programs and systems to create a workplace where all employees can thrive and contribute meaningfully. By investing in our people, we create a long-term advantage for the business. About the Role Affirm is seeking an experienced, people-focused, and hands-on Manager to lead a distributed Workplace team and the day-to-day operations and evolution of our Workplace function within the broader Places & Experiences team. Based out of our San Francisco HQ office and reporting to the Senior Manager of Real Estate & Workplace, this role will focus on delivering exceptional workplace experiences that support connection, productivity, and flexibility in a remote-first environment. This leader will play a critical role in ensuring our spaces are thoughtfully operated, consistently engaging, and aligned with Affirm’s culture and ways of working. What You'll Do Own the North America workplace strategy and operating model, aligning office experience with business priorities, headcount planning, and ways of working. Translate company and team needs into workplace plans, including capacity, service levels, and programming across all locations. Make and drive decisions on workplace standards, policies, and investments, balancing employee experience, cost, and scalability. Establish and track key performance metrics (e.g., employee experience, utilization, vendor performance, budget adherence) and drive continuous improvement. Provide functional leadership across locations,

AI Teammates are Asana’s flagship AI innovation - autonomous agents embedded directly into enterprise workflows that reason, act, and proactively drive work forward. The AI Teammates Platform (AITP) team owns the execution engine and platform layer that makes these AI Teammates effective, reliable, and scalable. We build the core systems behind agentic execution: model evaluation and rollouts, proactive detection of blocked work, execution quality infrastructure, tool orchestration, and the platform APIs that power AI across all of Asana engineering. Rather than building a monolithic feature, we build a composable foundation. If a Teammate reasons, acts, or autonomously improves - that’s us. We’re looking for people who care deeply about customers and are passionate about building products that improve the way millions of teams work together. As a member of the team developing the software of a product-led company, you won’t just code — you will be an integral part of the entire product development process, from conception to post-launch reflection. Asana is helping teams become significantly more productive with our leading work management platform. You will be manifesting continuous improvements in their experience and helping us achieve our mission to enable all teams to work together effortlessly. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Work in a high-performance, dynamic team with a strong focus on velocity and software quality Contribute to building a complex SaaS application that is a market leader in its segment Gain exposure to Asana’s core infrastructure, particularly

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana The Engineering organization is responsible for building the product that brings this vision to life. We are creating a platform fundamentally driven by AI, which scales to a massive trove of data, and a diverse customer base; it is a complex system that will stretch engineering in many directions. The best teams here ship work customers come to rely on, and that takes a particular kind of engineering practice. It means starting inside the customer's workflow rather than at the ticket. It means treating every release as a hypothesis you can prove or disprove. It means reaching for AI as a primary building block, not a feature you bolt on at the end. And it means owning a product end‑to‑end, from the first conversation through the telemetry six months later. As an Engineering Manager at Altana, that's the work, and you'll build and lead the team doing it. You'll embed with product and design, turn hypotheses about where the real pain is into shipped, adopted products, and own the hiring, growth, and performance of the engineers on your team. Your success is measured the same way the team's is: by the value it delivers to customers, how quickly and steadily it ships, and how well its systems hold up as output grows. You Will Build the team and help each person grow. Own performance management end to end, and use each engineer's career goals to shape what they work on. Stay close to customers, and bring your team with you. Get on customer calls, review session recordings, and know the top friction points in your area at any moment. Make sure your engineers see customer problems firsthand too. Hold the bar on solving the right problem. Partner with product and design to define the problem before choosing a solution, and push back on work that isn't grounded i

Position Overview Our customers are at the forefront of some of the most interesting data in the world, using SingleStore to push the boundaries every day. To do this well, they leverage the expertise of our Support Engineering Team, composed of technical subject matter experts on the frontline of critical customer issues. This Support Engineering role skews far more towards engineering than typical technical support as you will need to delve into database internals and memory allocators, investigate Linux and host-related configurations, and diagnose SQL query behaviour, all in the name of resolving complex database issues. Our Support Engineers are constantly learning a wide range of customer systems and technical concepts and are thrilled by the new and exciting challenges that they encounter on a regular basis. To accurately identify the source and solution of an issue, this team will take the time to learn about the customer’s business and systems while helping to improve their fundamental SingleStore and database operational knowledge. This often requires additional research and time spent on learning new technologies and tools outside of SingleStore while also being deeply engaged with multiple departments including development teams, query performance engineering, product management, infrastructure SREs, etc. Required Hours The hours required are from 11:30 AM IST - 8:30 PM IST (9 hours) for 5 days Participate in our on-call rotation that may include weekends and holidays. Role and Responsibilities Provide email and live technical support to our enterprise customers, acting as the first line of defense for complex technical issues, bug diagnosis, or resolving critical outages. Identify and reproduce product issues, perform QA, and submit formal bug reports or feature requests to the appropriate Engineering team. Collaborate closely with software developers, sales engineers, and technical account managers to keep all teams up to date with current

Mobile Patient Services Specialist Team Lead Position Summary The Lead for the Phlebotomy Solutions team will be responsible for assisting with the team's day-to-day operations and ensuring excellence in patient care coordination, phlebotomy services, and administrative operations. This role focuses on supporting daily team management, operational efficiency, and compliance. The Lead will support seamless collaboration between field teams, patients, and operational departments. Lead may be required to cover at their clinics as needed, where they will serve patients by identifying the best method for retrieving blood, preparing specimens for laboratory testing, and performing screening procedures. This position requires strong organizational, leadership, and communication skills and will include up to 50% travel to support audits, onsite visits, and team training initiatives. Primary Responsibilities Quality Assurance & Audit Support Assist with the coordination and execution of audits as indicated Conduct regular quality checks on patient coordination activities, specimen documentation, and communication logs; specifically, but not limited to, the MPX platform. Support onsite visit preparations, shadowing staff as needed to ensure protocol adherence and identify opportunities for process improvement. Operational Oversight Provide daily support to the Phlebotomy Solutions team. Supervise, mentor, and develop a team of phlebotomists across designated Locations. Handle recruitment, onboarding, and training of new in-office phlebotomists. Ensure all team members maintain compliance with specimen handling protocols and EMR documentation.. Proactively mitigate issues that could impact operational performance. Oversee supply chain needs, including ordering and tracking supplies. Travel independently across an assigned service area to perform venipunctures at patient locations while verifying identity and requisitions and m

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Product Design team is made up of several groups that define, create, and deliver all user-facing aspects of Stripe’s brand and product. Product Designers are strategic partners to Engineering and Product Management within their product area. In close collaboration with product teams, they shape user experiences, then translate them into high-quality designs that can be tested, shipped, and refined. Designers are responsible for building elegant, functional products that users love—and want to tell others about. The Terminal design team crafts product experiences that empower users to configure and manage in person payments. This team transforms the intricate world of payments into intuitive solutions, letting users focus on growing their businesses. The team spans hardware and software, focusing on many types of users: end users who pay at the point of sale, cashiers and operations managers who set up and run the devices, and merchants who manage a fleet of devices and need to monitor performance. What you’ll do As a product designer, you’ll work closely with the product manager and engineering team to envision payments features in the Stripe Dashboard and our end-user-facing surfaces and partner with go-to-market teams to bring them to users. That includes new feature development, product quality improvements to our most frequently used workflows, and setting vision for our products to meet new user expectations in an increasingly data

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. EMPLOYER: HARVEY AI CORPORATION TITLE : Software Engineer Location: 201 3rd Street, Suite 500, San Francisco, CA 94103; Must appear in office 3 days per week; WFH permissible 2 days per week. Salary Range: 40 hours/week; $221,187 to $290,000/year Job Description : Plan, build, and maintain full-stack application features and engineering infrastructure for Harvey’s SaaS platform using React, TypeScript, CSS (including TailwindCSS), and Python. Leverage Progressive Web Application (PWA) technologies to support the performance and scalability of fast-growing SaaS products. Monitor cloud-based engineering infrastructure and implement monitoring and alerting mechanisms to proactively identify and resolve engineering or product issues. Scale large software systems to support low-latency,

Responsibilities: Project Planning & Delivery • Support development and maintenance of project plans, timelines, milestones, deliverables, and resource requirements. • Coordinate biometrics activities across Biostatistics, Statistical Programming, and Data Management. • Track study progress against contracted scope, timelines, and key milestones. • Follow up with functional leads and team members regarding deliverables, dependencies, and outstanding actions. • Support database lock, analysis, reporting, and other critical biometrics milestones. • Assist with planning and coordination of multiple studies or workstreams. Client & Team Communication • Participate in client and internal project meetings. • Prepare meeting agendas, status updates, meeting minutes, and action-item trackers. • Facilitate routine project meetings as experience develops. • Maintain clear communication among clients, functional leads, and project team members. • Escalate potential timeline, scope, resource, or quality issues to the appropriate PM or functional leadership. Risk & Issue Management • Maintain project risk, issue, decision, and action logs. • Identify emerging risks related to timelines, dependencies, resources, scope, and deliverables. • Support development and tracking of mitigation and recovery plans. • Proactively communicate potential delays and dependencies to the project team. Scope & Financial Management • Support tracking of project budgets, hours, milestones, and financial performance. • Monitor work performed against the contracted scope of work. • Identify potential out-of-scope activities and communicate them to the Project Manager. • Assist with preparation of change-order information, forecasts, and project financial updates. Quality & Compliance • Support delivery of projects in accordance with applicable SOPs, client requirements, contracts, and quality standards. • Ensure project documentation and trackers are accurate

Job Title: Project Manager Department: Biometrics/Project Management Responsibilities: Manages Biometrics project teams from study start-up through study closeout; departments include Data Management, Biostatistics, Statistical Programming, and Medical Writing. Manages multiple projects ranging in size and complexity from single service studies to large full scope biometrics projects, global projects and/or programs, with minimal oversight from supervisor. Serves as the primary liaison between clients, vendors, and project teams. Promotes team communication and cross functional collaboration in order to promote team spirit. Establishes and maintains relationship between client, vendors and project team, to encourage repeat and/or new business. Coordinates and leads team meetings. Creates and distributes agendas and minutes. Generates and maintains timelines, milestones, and action items. Manages project financials; estimates monthly accruals and initiates timely invoice generation. Identifies change orders items. Oversees issues and facilitates issues resolution, and escalates, when needed. Identify risks, mitigation, maintenance and resolution. Ensures training required internally and by sponsor is completed. Supports contract team with contracts (SOW, WO, COs, etc.) by developing the budgets and scope of work. Provides performance feedback for project team and managers. Supports business development activities (RFPs and RFIs) and governance activities, when required. Performs other tasks as assigned by Sr. PM staff. Skills and Qualifications: Requires a bachelor’s degree or higher in life sciences. MBA or PMP is preferred. Three plus years of experience in Pharma/CRO industry with 3+ Years’ experience in Project Management. Possesses solid knowledge of Biometrics services and inter-dependencies. Knowledge of FDA regulations, drug development and PM processes. Good understanding of ICH/GCP guidelines. Strong communication s

Responsibilities: Project Planning & Delivery • Support development and maintenance of project plans, timelines, milestones, deliverables, and resource requirements. • Coordinate biometrics activities across Biostatistics, Statistical Programming, and Data Management. • Track study progress against contracted scope, timelines, and key milestones. • Follow up with functional leads and team members regarding deliverables, dependencies, and outstanding actions. • Support database lock, analysis, reporting, and other critical biometrics milestones. • Assist with planning and coordination of multiple studies or workstreams. Client & Team Communication • Participate in client and internal project meetings. • Prepare meeting agendas, status updates, meeting minutes, and action-item trackers. • Facilitate routine project meetings as experience develops. • Maintain clear communication among clients, functional leads, and project team members. • Escalate potential timeline, scope, resource, or quality issues to the appropriate PM or functional leadership. Risk & Issue Management • Maintain project risk, issue, decision, and action logs. • Identify emerging risks related to timelines, dependencies, resources, scope, and deliverables. • Support development and tracking of mitigation and recovery plans. • Proactively communicate potential delays and dependencies to the project team. Scope & Financial Management • Support tracking of project budgets, hours, milestones, and financial performance. • Monitor work performed against the contracted scope of work. • Identify potential out-of-scope activities and communicate them to the Project Manager. • Assist with preparation of change-order information, forecasts, and project financial updates. Quality & Compliance • Support delivery of projects in accordance with applicable SOPs, client requirements, contracts, and quality standards. • Ensure project documentation and trackers are accurate

Job Title: Project Manager Department: Biometrics/Project Management Responsibilities: Manages Biometrics project teams from study start-up through study closeout; departments include Data Management, Biostatistics, Statistical Programming, and Medical Writing. Manages multiple projects ranging in size and complexity from single service studies to large full scope biometrics projects, global projects and/or programs, with minimal oversight from supervisor. Serves as the primary liaison between clients, vendors, and project teams. Promotes team communication and cross functional collaboration in order to promote team spirit. Establishes and maintains relationship between client, vendors and project team, to encourage repeat and/or new business. Coordinates and leads team meetings. Creates and distributes agendas and minutes. Generates and maintains timelines, milestones, and action items. Manages project financials; estimates monthly accruals and initiates timely invoice generation. Identifies change orders items. Oversees issues and facilitates issues resolution, and escalates, when needed. Identify risks, mitigation, maintenance and resolution. Ensures training required internally and by sponsor is completed. Supports contract team with contracts (SOW, WO, COs, etc.) by developing the budgets and scope of work. Provides performance feedback for project team and managers. Supports business development activities (RFPs and RFIs) and governance activities, when required. Performs other tasks as assigned by Sr. PM staff. Skills and Qualifications: Requires a bachelor’s degree or higher in life sciences. MBA or PMP is preferred. Three plus years of experience in Pharma/CRO industry with 3+ Years’ experience in Project Management. Possesses solid knowledge of Biometrics services and inter-dependencies. Knowledge of FDA regulations, drug development and PM processes. Good understanding of ICH/GCP guidelines. Strong communication s