The following description is not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion of adding or changing the duties of the position at any time. We are seeking a hardworking Technical Training Manager for Customer Service Department to lead design and delivery of technical training programs. This role will involve designing, developing, and delivering training programs for RIDE’s electric vehicle lineup to include operators, maintenance personnel, and other stakeholders. JOB DESCRIPTION RESPONSIBILITIES: Conduct individual and team skills gap analyses. Develop technical training courses for all levels (beginner, intermediate and advanced), training programs and materials including outlines, text, handouts, hands on exercises and training evaluations. Coordinate product-related training, including presentations of new features and simulation activities in a demo environment Oversee implementation of LMS including vendor selection and deployment. Ensure all new hires undergo essential technical training and ongoing training certification. Establishes processes to monitor results of training participants and collect feedback on training instructors to determine effectiveness and identify areas for improvement. Schedule in-house educational sessions. Measure improvements in employees’ job performance at the end of each course. Gather feedback from trainees and instructors and recommend suggestions to the learning process. Acting as the main point of communication regarding training and requirements between customers and Customer Service Department. Provide leadership and guidance to team members to keep them motivated and help them achieve individual and team-based performance goals. Delegate work assignments effectively to trainers and writers to meet set goals. Manage all customer queries regarding training and resolve issues in coordination with the relevant departme
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Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Ads User Experience team at Roblox is dedicated to developing cutting-edge software and integrations that facilitate ads on Roblox. Our focus lies in building a first-of-its-kind ads system in our Game Engine. We are developing different ad formats and integrations, starting with video. We are looking for a Principal Software Engineer with an expertise in C++. This is a high-impact position. Ads at Roblox is at the beginning of our journey, presenting an amazing opportunity to get in at the ground floor and help build a multi-billion dollar business from scratch. We are approaching this challenge with a strong focus on performance and a deep respect for our community — ensuring everyone continues to have an exceptional experience on Roblox. As we move toward enabling cooperative experiences for an infinite number of players in infinitely scalable worlds, we are looking for a Senior Engineer who is both technically exceptional and capable of delivering meaningful, real-world impact. You Will: Help build a first-of-its-kind ads system within the Roblox Game Engine Develop new ad formats and integrations, starting with video Contribute to the design and performance of systems t
About Hark Hark is an artificial intelligence company building advanced, personalized intelligence. One that is proactive, multimodal, and capable of interacting with the world through speech, text, vision, and persistent memory. We're pairing that intelligence with next-generation hardware to create a universal interface between humans and machines. While today's AI largely operates through chat boxes and decade-old devices, Hark is focused on what comes next: agentic systems that interact naturally with people and the real world. To get there, we're developing multimodal models and next-generation AI hardware together - designed from the ground up as a single, unified interface for a new era of intelligent systems. About the Role Hark’s Device Software team is building the test infrastructure that proves our software works on real hardware, and we are looking for a Software Test Engineer to build it with us from the ground up. You will design and build hardware-in-the-loop (HIL) test benches and the software infrastructure to control them, create test cases that run on them, and turn test results into clear, actionable findings. Our automated test suite shall comprehensively cover nearly all aspects of device functionality and performance, ensuring seamless integration across audio, ML, connectivity, and backend services. This is not a hardware validation role: the hardware team proves the hardware, and your job is to prove the software running on it. It is also not app-only or storage test automation. The work happens on physical devices with radios, audio, cameras, sensors, and actuators. Responsibilities Build physical test systems and HIL benches for software verification, starting from zero Develop the test infrastructure and libraries, mostly in Python, that let any engineer run develop and run automated tests on hardware devices Design test strategies from product requirements and build the test cases that produce the quality signals necessary for rapid dep
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Why Deliveroo? Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. The Role As the Commercial Strategy Associate, you will assist in driving large cross-functional strategic projects. You will do this through analysis of operational efficiency, unlocking growth through data backed solutions. You will be a key part of the Belgium commercial team. This is the ideal role for someone looking to take their analytical skills into execution, process-building and iteration to get to commercial excellence. It is also a rare opportunity to gain a valuable understanding of all the moving parts within a successful, high-growth company. You will work in our main office in Brussels. You can work 2 days a week remotely. Responsibilities Become a subject-matter expert on Deliveroo operations, especially restaurant operations Data analyses and deep-dives to support the commercial strategy and sales teams' performance Creation, roll out & ownership of processes and tools to improve internal efficiency Being the link between HQ and the local team, which involves strong
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. As a Data Scientist on the Mapping team, you will collaborate with our world class team of engineers, product managers, and designers to grow and improve the quality of recommended routes and accuracy of our travel time estimations. We're looking for a passionate, driven Data Scientist who is excited to dive into our spatial data and build a best-in-class mapping product that provides safe, efficient, and seamless navigation for our rideshare drivers. Data Science is at the heart of Lyft’s products and decision-making. You will leverage data and rigorous, analytical thinking to shape our mapping products and make business decisions that put our customers first. This will involve identifying and scoping opportunities, shaping priorities, recommending technical solutions, designing experiments, and measuring the impact of new features. You will help us solve some of the most impactful problems in mapping, including: How do we improve the quality of our map data in order to improve our recommendations? How do we benchmark and measure the success of our services? How do we validate features of the real world that affect our routing algorithms? Are we meeting our travel estimation promises to our customers? Responsibilities: Leverage data and analytic frameworks to identify opportunities for growth and efficiency Partner with product managers, engineers, and operators to translate analytical insights into decisions and action, and implement products to drive business goals Design and analyze online experiments; communicate results and act on launch decisions Develop analytical frameworks to monitor business and product performance Establish metrics that measure the health of our products, as well as rider and driver experience Identify and drive impact and alignment, shaping product and business strategy
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Staff SRE, Platform Engineering About the job Twilio is looking for a Staff Site Reliability Engineer to join our Platform Engineering organization. SRE owns production health and resiliency at Twilio — we are accountable for whether our services stay available, performant, and recoverable for the customers who build their businesses on us. SREs here are software engineers who focus on reliability: you will architect systems with reliability designed in from the outset, define the SLIs and SLOs that determine whether we are meeting customer expectations, and build the automation that keeps our infrastructure efficiently ahead of capacity and performance demand. At the Staff SRE you work without day-to-day guidance, applying deep subject-matter knowledge and industry-leading practice to improve the products, processes, and services that Twilio runs on. You will own the reliability posture of significant parts of our produ
Opportunity ThermalWorks has an exciting opportunity for someone passionate about sustainability and eager to be part of an innovative company that’s on a journey to transform the world’s infrastructure. We are seeking a Project Manager to join [state team name/group], working directly with ThermalWorks and the ThermalWorks Project Management team. Key Responsibilities Include but are not limited to: Oversee the full lifecycle of project delivery, from pre-construction planning to turnover, with a strong focus on schedule discipline, budget adherence, safety, and quality standards. Build strong working relationships with engineering, commissioning, service, and manufacturing teams to maintain cross-functional alignment and solve technical problems. Communicate with senior management, clients, and regulatory agencies. Enforce adherence to company processes, startup requirements, and commissioning readiness. Conduct inspections and audits to ensure optimal performance, safety, and quality standards, ensuring compliance with local codes, standards, and regulations. Prepare and submit project plans and budgets. Maintain cost control and be fully accountable for project financial performance. Ensure alignment between field conditions and design intent, leveraging your understanding of mechanical, electrical, and controls systems. 25% travel across specified US region. Education and Experience Bachelor's in Mechanical or Electrical Engineering or other technical / construction-related degree. 7+ years of project leadership experience, with 4+ years in mission-critical infrastructure or data center delivery environments. Demonstrated success managing complex projects in a mission critical environment. Experience with commissioning oversight, Level 3–5 testing, and integrated system delivery. Specific Skills / Abilities Proven ability to earn the respect of both technical teams and clients through competence, consistency, and leadership. Strong organizational, commun
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: As a Facilities Operations Technician at SpaceXSI , you'll dive in, operating and maintaining the critical facility systems that power our supercomputing data centers. Working hands-on with MEP systems, you’ll tackle maintenance, operations, and repairs, ensuring peak performance and reliability. Expect to troubleshoot complex issues, streamline processes, and collaborate with teams to keep our infrastructure running smoothly, directly supporting SpaceXSI's mission to accelerate human scientific discovery through AI. This role includes the following positions, each with increasing responsibility: Facilities Operations Technician : Independently operate and maintain critical mechanical, electrical, and plumbing (MEP) systems in supercomputing data centers, ensuring high reliability and performance through hands-on maintenance, troubleshooting, and process optimization. Sr Facilities Operations Technician : Perform advanced maintenance and troubleshooting of critical data center systems like HVAC, power, and environmental controls, while mentoring junior technicians to ensure operational reliability. Facilities Operations Lead : Oversee the maintenance and op
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity The Data, Identity, & API Platform group at New Relic builds the foundation for all of our products: data ingest, storage, and query. As an engineer working on NRDB, you’ll be contributing directly to the proprietary telemetry database technology at the core of our business. We own our software from top to bottom and are directly responsible for its quality and reliability. Each member of the team shares our pager rotation and will occasionally be on-call to respond to system failures; so we prioritize work that keeps the lights on and the pager quiet, in addition to the work that powers all of our new products and streams of data. If the idea of working on systems that process millions of messages per second and handle petabytes of data excites you, then you may be an excellent fit! What you'll do Own the New Relic query gateway stack Proactively participate in cross-functional committees to move the query gateway forward, ranging from collaborations with AI, Visualizations, and Data Processing teams. Build and maintain scalable distributed Java services and Petabyte-scale Infrastructure. Investigate and resolve critical performance, availability, and resiliency issues and risks in a multi-region, multi-cloud, multi-tenant distributed database. Working in an agile environment with a DevOps approach — the team builds and maintains their own software, including taking turns with being on-call. This role requires 3+ years of experience in collaborativ
CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. Team Leader, Member Care CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. CLEAR is seeking a Team Leader to drive operational excellence and elevate the member experience within our Member Care organization. This role leads a team of frontline specialists, ensuring high-quality, compliant, and efficient member interactions across channels. The Team Leader plays a critical role in coaching performance, managing day-to-day operations, and leveraging data and technology to continuously improve outcomes. Reporting to the Manager of Member Care, this role partners cross-functionally with Training, Technology, Workforce Management, and Operations to deliver scalable, high-impact support. This is a hands-on leadership role requiring strong judgment, adaptability, and a bias toward action in a fast-paced environment. Key Responsibilities Include: Lead, coach, and develop a team of Member Care specialists to deliver high-quality, consistent member experiences across channels Manage daily operations including queue performance, staffing adjustments, attendance, and adherence to ensure SLA and productivity targets are met Own team performance through KPIs (CSAT, QA,
Title: Software Engineer II, Backend — Toast International Location: Toronto, ON / Canada Hybrid (Ontario) Level: Software Engineer II (SE2) Who We Are Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Are you bready* for a change? As a Software Engineer II on the Toast Tables International team, you will build and scale the cloud services powering modern table management, guest reservations, and front-of-house hospitality for high-volume restaurants across the UK, Europe, and Canada. In this role, you will work hands-on with distributed microservices in Java and Kotlin—delivering high-impact capabilities such as payment integrations, messaging services, and core platform workflows. You will collaborate with senior engineers, product managers, designers, and mobile/web teammates across North America and Europe to deliver reliable, high-performance features. About this roll* (Responsibilities) Build, test, and deploy scalable backend microservices using Java / Kotlin and AWS infrastructure. Implement core reservation and guest lifecycle APIs, including international phone validation, geoblocking rules, and two-way notification services. Develop transactional and payment components for reservation , pre-authorizations, and Card workflows. Build data sync endpoints and event consumers connecting with POS order data, fulfillment, and Guestbook profiles. Write comprehensive automated unit, integration, and contract tests to ensure zero-regression releases and high test coverage. Monitor service health, analyze logs and metrics (Datadog/CloudWatch), and participate in on-call rotations to maintain platform uptime. Collaborate in team agile ceremonies, code reviews, and technical design discussions, leveraging modern development tools to ship quality software efficiently. Do you have the right ingredients*? (Requirements) 2–4 years of profe
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. The Role As Head of Global Accounts, you will lead a high-performing team responsible for the commercial relationship with France's most strategic restaurant brands. Your team currently consists of 7 people: Key Account Managers who own brand HQ relationships, and a Client Partner (mid-manager) who manages a team of Key Account Associates covering franchisees across the territory. You report to the Director of Enterprise & Key Accounts, France, and are based in Paris (this is a hybrid role). You are the senior commercial owner for your portfolio — accountable for revenue growth, partner satisfaction, and team excellence. Beyond day-to-day account management, you will play a central role in aligning the organisation to strategic priorities: from contract structuring and joint business planning, to supporting Deliveroo's city expansion strategy by securing anchor restaurant partners in new and relaunching markets. This is a senior leadership role with direct impact on revenue, partner satisfaction, and team development. Key Responsibilities Commercial Strategy & Execution Excellence Own the end-to-end commercial growth of Global Accounts in France Lead contract negotiations, renewals, and upsell strategies with major restaurant brands Build and execute joint business plans covering partner growth, profitability, and operational performance Drive co-investment marketing strategy with partners, including co-funded campaigns and promotional activations Support Deliveroo’s expansion strategy: Secure anchor brand commitments in new cities and relaunching markets Act as a trusted C-level advisor, providing insight on Deliveroo's capabilities, competitive landscape, and
Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE We are seeking an experienced Sales Operations Business Partner to partner closely with Country and District Managers across the METCA region . The role will provide dedicated operational support, business insight, and execution capacity to help sales leaders run their businesses effectively and improve seller productivity . Working as part of the EMEA Sales Operations organisation, the Ops partner will support forecasting, pipeline management, performance analysis, business reviews, planning, and operational execution . The role reports to the EMEA Sales Operations Director and will work closely with the METCA and EMEA leadership team and Regional Sales Operations Business Partner to translate regional priorities into consistent execution at country and district level . The role will create operating leverage through: District partnership : Providing Country and District Managers with the analysis, insight, and execution support required to improve sales performance . Operating cadence: Supporting forecasting, pipeline reviews, business reviews, KPI reporting, and the follow-through needed to keep priorities on track . Performance insight: Identifying trends, gaps, risks, and opportunities across pipeline, conversion, linearity, productivity, and territory performance . Execution and follow-through: Operationalising agreed GTM priorities, coordinating actions, and helping remove recurring friction for sellers and
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . Ads powers Reddit’s mission to bring community, belonging, and empowerment to everyone in the world. The Advertiser Platform organization owns ads.reddit.com, Reddit’s core advertiser-facing product. We’re looking for a mid-level frontend engineer to join our Ads Manager team. Our team includes frontend and backend engineers who build tools that help advertisers create and manage campaigns at scale. We make complex advertising workflows easier to use, with a focus on performance and reliability. In this role, you’ll own medium-sized frontend projects. You’ll help clarify requirements, propose technical solutions, and carry your work through implementation and release. You’ll make progress independently, collaborate with teammates on tradeoffs, and ask for input when you need it. Responsibilities Build intuitive, accessible interfaces that help advertisers create and manage campaigns. Partner with product managers, designers, and backend engineers to turn advertiser needs into scoped projects. Own technical design, implementation, testing, and release for medium-sized frontend projects. Communicate progress, dependencies, and risks early so partners can plan around them. Review code and document technical decisions to help the team maintain and extend its work. Improve frontend performance and reliability, address bugs, and contribute reusable components and patterns. Requirements 3+ years of software engineering experience, including 2+ years in frontend engineering. Experience building and maintaining production web ap
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Lead Software Engineer ABOUT THE TEAM Imagine building the analytics layer that thousands of business users rely on to understand their data. At Appian, we don’t just ship features, we build the reporting, charting, and AI-powered insights engine at the heart of the Appian platform. Our work spans from interactive chart builders and drag-and-drop dashboards to LLM-powered copilots that generate KPIs and insight summaries from process data. If you want to work across the full stack, from database schema design to chart components to AI prompt pipelines, this is the role. This role is based at our headquarters in McLean, Virginia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian. THE OPPORTUNITY As a Lead Software Engineer working on the Appian platform, your mission will be to ensure Appian is always fast, scalable, and up to whatever tasks our customers configure it to do. Your scope extends from the high-performance data layer to the cross-platform user interface to the design tools used to create it.You’ll work on complex issues where analyzing situations or data requires an in-depth evaluation of variable factors. You will exercise judgment in selecting methods, techniques,
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