Platform Services Engineer Jobs

We are seeking a Senior Software Engineer with strong infrastructure expertise to design, build, and operate the next generation of our enterprise Observability, Automation, and AI-driven Reliability Platform. This role will build highly scalable distributed systems and platform services spanning Storage, Compute, Network, VMware, OpenShift, and bare-metal infrastructure. The engineer will help transform infrastructure operations from reactive monitoring and manual remediation to proactive, predictive, and AI-driven autonomous operations. What You Will Be Doing: Design, build, and operate distributed software platforms for enterprise observability, telemetry, automation, and infrastructure reliability at large scale. Develop reusable platform services, APIs, automation frameworks, and control planes that enable self-service, reduce operational toil, and automate infrastructure operations across multiple engineering teams. Build scalable telemetry and event-processing systems spanning metrics, logs, traces, events, topology, and alerts, with the performance and efficiency to process billions of infrastructure signals. Build intelligent and AI-native reliability capabilities, including agentic workflows for anomaly detection, forecasting, root-cause analysis, automated debugging, and closed-loop remediation. Drive technical architecture and engineering direction across Storage, Compute, Network, and Platform domains, solving complex and ambiguous problems that span multiple teams. Engineer for production at scale, with strong focus on software quality, scalability, security, performance, observability, maintainability, and operational readiness. Provide technical leadership and mentorship, influence engineerin

OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Opportunity We are building the foundational data infrastructure that powers one of the world's leading crypto exchanges. As a Big Data Platform Engineer , you will design, build, and evolve the core platform services that enable hundreds of data engineers and analysts to move fast and ship reliable pipelines. You will be at the forefront of our AI agent initiative — embedding LLM-driven capabilities directly into the platform layer so that scheduling, cost optimization, and incident response increasingly run autonomously. What You’ll Be Doing Platform Core: Design and operate large-scale distributed data systems Own the big data compute and storage infrastructure (MaxCompute/ODPS, Hologres, Spark) Build and maintain multi-site task orchestration that dynamically selects engines and enforces policy Drive reliability and performance improvements across batch and real-time pipelines AI Integration: Build the AI-native platform layer Develop an

Principal Software Engineer – AI CoE About Redwood Redwood Software helps the world's largest enterprises automate mission-critical business processes. Our platforms support complex enterprise workloads across ERP systems, business applications, cloud infrastructure, and on-premises environments. Redwood is building reusable AI infrastructure, agentic capabilities, developer tools, and platform services that enable enterprise-ready AI features across its product portfolio. Role Mission As a Principal Software Engineer, you will lead the design and delivery of complex, production-grade AI and agentic capabilities that can be reused across Redwood products. You will solve ambiguous engineering problems, establish standards for reliability and AI evaluation, and contribute to important technical decisions. This is a hands-on role with ownership of significant systems and platform capabilities. Key Responsibilities Design and deliver complex services, agentic workflows, and shared AI platform capabilities. Build multi-step agentic systems that combine reasoning, tool use, retrieval, memory, policy controls, and human oversight. Establish robust approaches for AI evaluation, observability, model selection, fallback behaviour, and failure recovery. Lead technical delivery across multiple contributors and coordinate dependencies with product and platform teams. Review designs and code for scalability, security, performance, reliability, maintainability, and cost. Resolve complex production issues and implement corrective actions that prevent recurrence. Create reusable frameworks, reference implementations, and engineering standards that accelerate development. Partner with Product, Architecture, Security, Data, and Operations teams to translate business problems into durable platform solutions. Evaluate emerging AI technologies and recommend adoption based on technical evidence, enterprise requirements, and business

Sr Software Engineer - Distributed Systems Engineer, EDA Infrastructure NVIDIA is hiring engineers to build and scale the infrastructure that supports our Electronic Design Automation (EDA) workloads. We are looking for engineers with strong programming skills, a deep understanding of distributed systems, experience operating large-scale production infrastructure, and excellent communication and planning abilities. You will help design reliable automation and platform services that manage large fleets of GPU-based and CPU-based compute systems used by engineering teams across NVIDIA. The ideal candidate is comfortable working across software, operating systems, cluster schedulers, networking, storage, and physical hardware. You should enjoy solving complex operational problems, eliminating repetitive work through automation, and building systems that remain reliable as infrastructure grows. If you are creative, pragmatic, and motivated to improve how critical engineering workloads are delivered, we would like to hear from you. What You Will Be Doing: Design and build platforms that automate the provisioning, configuration, operation, and lifecycle management of large-scale GPU and CPU compute infrastructure. Develop monitoring, health-management, and remediation systems that improve the reliability, availability, and utilization of EDA compute environments. Automate hardware deployment, operating-system configuration, firmware and software updates, cluster enrollment, and recovery workflows. Build reliable services and workflows that integrate with workload schedulers, infrastructure management systems, and observability platforms. Use hardware diagnostics, operating-system signals, scheduler data, and network and storage telemetry to identify

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Senior Software Reliability Engineer - Data Platform About the Team The Data Platform team is responsible for the foundational data services, systems, and data products for Okta that benefit our users. Today, the Data Platform team solves challenges and enables: Streaming analytics Interactive end-user reporting Data and ML platform for Okta to scale Telemetry of our products and data Our elite team is fast, creative and flexible. We encourage ownership. We expect great things from our engineers and reward them with stimulating new projects, new technologies and the chance to have significant equity in a company. Okta is about to change the cloud computing landscape forever. About the Position This is an opportunity for experienced Software Reliability Engineers to join our fast growing Data Platform organization that is passionate about scaling high volume, low-latency, distributed data-platform services & data products. In this role, you will get to work with engineers throughout the organization to build foundational infrastructure that allows Okta to scale for years to come. As a member of the Data Platform team, you will be responsible for designing, building, and deploying the systems that power our data analytics and ML. Our analytics infrastructure stack sits on top of many modern technologies, including Kinesis, Flink, ElasticSearch, and Snowflake. We are looking for experienced Software Engineers who can help des

We are looking to speak to candidates who are based in Bengaluru for our hybrid working model. Responsibilities Successfully co-ordinate with a global team of Cloud Operations Engineers who are tasked with ensuring our uptime guarantees to our Atlas customer base Help scale the worldwide Cloud Operations Engineering team with the strategic implementation of new processes and tools Assist in scoping, designing and deploying systems that reduce Mean Time to Resolve for customer incidents Monitor and detect emerging customer-facing incidents on the Atlas platform; assist in their proactive resolution Automate routine monitoring and troubleshooting tasks Diagnose live incidents, differentiate between platform issues versus usage issues, and take the next steps toward resolution Cooperate with our product management and cloud engineering organizations by identifying areas for improvement in the management applications powering the Atlas infrastructure Inform executive leadership and escalation management personnel of major outages Coordinate and participate in a weekly on-call rotation, where you will handle short term customer incidents (from direct surveillance or through alerts via our Technical Services Engineers) Requirements Experience with being an on call DevOps, SRE, or Cloud Operations engineer (at least 8 years) Expertise with Linux system administration, configuration, troubleshooting Experience in monitoring, system performance data collection and analysis, and reporting Expertise with networking technologies like DNS, TCP/IP, etc Knowledge of database operations and concepts. Familiarity with Amazon Web Services and other Cloud infrastructure platforms (e.g. GCP, Azure) We need intermediate proficiency in scripting or coding A CS/CE degree or equivalent experience At least 1 of the following programming languages: Java, Go, Python, Javascript A keen interest in learning new things Special requirements Willingness to work in 1st Shift (7:30 am IST to 3:30 pm

Roadie, a UPS company, is a leading logistics and delivery platform that helps businesses tackle the complexities of modern retail with unmatched delivery coverage, flexibility and visibility. Reaching 97% of U.S. households across more than 30,000 zip codes — from urban hubs to rural communities — Roadie provides seamless, scalable solutions that meet a variety of delivery needs. With a network of more than 310,000 independent drivers nationwide, Roadie offers flexible delivery solutions that make complex logistics challenges easy, including solutions for local same-day delivery, delivery of big and bulky items, ship-from-store and DC-to-door. For more information, visit www.roadie.com . *]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" data-turn-id="request-WEB:0f3adf66-1b17-4aa9-90a0-cf57ee658f23-2" data-turn-id-container="request-WEB:0f3adf66-1b17-4aa9-90a0-cf57ee658f23-2" data-testid="conversation-turn-4" data-turn="assistant"> *]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" data-turn-id="request-WEB:0f3adf66-1b17-4aa9-90a0-cf57ee658f23-3" data-turn-id-container="request-WEB:0f3adf66-1b17-4aa9-90a0-cf57ee658f23-3" data-testid="conversation-turn-6" data-turn="assistant"> This Full Stack Software Engineer will help build and evolve the web applications that power the driver experience at Roadie, while also contributing to RoadieXD™, our cross-dock solution, geospatial capabilities, and other foundational platform services. You’ll partner across Engineering, Product, and Operations to create intuitive, reliable experiences, solve complex logistics challenges, and build scalable systems that support millions of deliveries. If you enjoy owning feat

OVERVIEW As a Service Manager at eClinical Solutions, you will be the operational backbone of client engagements ensuring every aspect of the elluminate® platform service runs smoothly, reliably, and to the highest standard. Based in our Bangalore office, you will own day-to-day service operations for an assigned portfolio of global clients, coordinating people, processes, and systems across time zones to keep delivery on track and clients confident in eClinical’s partnership. Accelerate your skills and career within a fast-growing company while impacting the future of healthcare. KEY TASKS & RESPONSIBILITIES Act as the primary operational point of contact for assigned clients, ensuring all service activities are running smoothly and issues are addressed promptly Monitor ongoing delivery of elluminate® platform services across assigned accounts, proactively identifying and resolving operational gaps before they affect the client Coordinate day-to-day activities across internal teams — including Engineering ( Tier 3 R&D), Tech Services (Tier 2), IT (Infrastructure), Product Development, Implementation Team, Customer Success and Product Support — to ensure seamless, timely service execution Track open action items, outstanding deliverables, and client requests across all active engagements; follow through until each item is fully resolved Serve as the escalation point for operational issues, triaging problems quickly and mobilizing the right internal resources for resolution Collaborate effectively with globally distributed teams across US, India, and other regions, accommodating cross-time-zone coordination as needed Participate in the transition of accounts from the Implementation team to steady-state service delivery, ensuring continuity of knowledge, documentation, and client experience throughout the handover process Ensure all service activities adhere to agreed-upon SLAs, quality standards, and regulatory requirements including ICH/

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Software Engineer (Senior) – Platform Engineering & AI-Powered Process Automation Location: Chennai, India | Work Model: On-site Architect the foundational systems powering the next generation of global software execution. In this role, you will build high-performance, reusable platform services and modern developer tooling that directly elevate developer velocity and scale enterprise software globally. About the Team The Platform Engineering, Foundations & Enablement team builds the bedrock of Appian’s technical ecosystem. By delivering resilient shared services, automated developer tooling, and core frameworks, this team enables engineering organizations to build scalable enterprise solutions and accelerates Appian’s growth in the AI-Powered Process Automation market. The Opportunity Top-tier engineers join Appian to tackle deep distributed systems challenges at massive enterprise scale. This role gives you direct ownership over the core platform architecture and internal developer tools that power critical workflows worldwide. If you want to eliminate engineering friction, set architecture standards, and shape high-concurrency systems using cutting-edge enterprise tech, this opportunity offers high visibility and immediate technical influence. What You’ll Do Architect and construct high-performance, resilient platform features, robust APIs , and shared frameworks to power mission-critical operations. Execute technical spikes to clear architectural runways, ensuring system stability, modularity, and seamless long-term scalability. Elevate engine

The Subscriptions Mission is shaping the future of how millions of people discover, purchase, and experience Spotify Premium. We build the platforms and tools that power Spotify's global subscription business, enabling new offers, pricing strategies, and commerce experiences that help our business move quickly while delivering exceptional experiences for listeners. Join the Monaco squad, where we create the internal products that enable Spotify teams to launch, configure, and manage Premium offers with confidence. From subscriptions and prepaid products to pricing updates and promotional campaigns, our tools support business-critical operations through intuitive experiences, trusted workflows, and reliable platform services. As a Senior Web Engineer, you'll develop end-to-end solutions spanning modern web applications. Working closely with engineers, product managers, designers, and business partners, you'll help create the tools that enable Spotify's global subscription business to innovate safely, efficiently, and at scale. What You'll Do Build end-to-end features across modern web applications that support Spotify's global subscription business. Create intuitive internal products that enable business teams to launch, configure, and manage Premium offers through secure, guided workflows. Develop GraphQL and gRPC APIs that connect frontend applications with distributed platform services. Design efficient database schemas, implement data migrations, and optimize application performance using PostgreSQL. Build secure, reliable, and auditable systems that support business-critical financial operations and SOX-compliant approval workflows. Collaborate with engineers across the Subscriptions Mission to evolve shared platform capabilities, improve developer experience, and increase platform reliability. Write maintainable, well-tested code while contributi

The Technical Services Partner Support team works closely with MongoDB partners to help ensure our mutual customer environments are healthy, stable, and successful on the MongoDB data platform. This team serves as a critical extension of Technical Services, helping partners navigate complex technical issues, accelerate resolution paths, and deliver a consistently strong support experience. We are looking for a Manager, Technical Services Partner Support to lead a team of highly skilled technical services engineers responsible for managing partner-facing technical cases and escalations. This leader will coach and grow the team, ensure excellent operational execution, and strengthen collaboration across Technical Services, Support Delivery, Product, Engineering, Customer Success, and Partner teams. This role is ideal for a people leader who is passionate about customer outcomes, calm execution during escalations, and building scalable support practices for a fast-growing partner ecosystem. Sufficient experience leading technical teams and functions will be considered in lieu of prior people management experience. We are looking to speak to candidates who are based in Austin, TX for our hybrid working model. Responsibilities Lead and develop a high-performing team: Manage daily operations, staffing, hiring, mentoring, and performance while fostering a culture of technical rigor, accountability, and empathy Oversee partner support and escalations: Drive operational excellence in triage and resolution for complex, high-priority partner issues, coordinating cross-functionally across Engineering, Product, and Customer Success Optimize processes and scale operations: Drive continuous improvement by identifying process gaps, refining workflows, and leveraging metrics to enhance resolution quality and partner satisfaction Collaborate and advocate: Partner with global leadership to ensure consistent, follow-the-sun service delivery and represent the team’s interests in cross-f

About the Team The Storage teams build and operate online stateful systems and abstractions that are reliable, efficient, secure and easy to use for DoorDash Engineering. The teams are responsible for understanding Product Engineering’s evolving needs and developing platform and infrastructure capabilities to serve them. The team currently supports CockroachDB, Cassandra, Kafka and Redis as well as data abstraction services to reduce the complexity of interacting with storage systems for Product Engineers. About the Role The Storage team is building and operating a high-performance, scalable, and reliable data abstraction layer that optimizes both efficiency and reliability. Our goal is to create a platform that manages itself and fades into the background—empowering engineers to focus on delivering product experiences our customers love. This role is available across two teams within Storage, each solving unique and high-impact challenges: One team owns DoorDash’s vector storage infrastructure—operating and evolving vector search systems and future storage indexing systems. You’ll tackle challenges in distributed systems, performance, and reliability, turning complex, stateful indexing workloads into scalable, developer-friendly services used across the company. One team builds and operates the distributed data platform powering DoorDash's largest stateful workloads -- including Cassandra, which backs critical product surfaces across DoorDash, Wolt, and Roo. You'll design high-throughput data abstractions, smart clients, and platform services that make distributed data reliable and easy to work with at multi-petabyte, multi-million-QPS scale, with opportunities to go deep on distributed systems internals and contribute to the open-source Cassandra ecosystem. If you're passionate about distributed systems, developer experience, and building foundational infrastructure at scale, we'd love to hear from you. You must be located in San Francisco, Sunnyvale, Seattle, or

About the Team The Infrastructure Engineering function sits within IT and is responsible for reliably building, deploying, and operating critical on prem and hybrid environments that power internal services and critical R&D environments. This is an early, high-leverage technical role focused on applying strong Site Reliability Engineering discipline to environments where uptime, safety, recoverability, and security are non-negotiable. This person helps replace bespoke, one-off infrastructure with standardized infrastructure-as-code building blocks that compound reliability and operational leverage as OpenAI scales. About the Role We are looking for an experienced Site Reliability Engineer working on security infrastructure to design, build, and operate reliable, secure, and scalable infrastructure that underpins identity, access, endpoint, and shared platform services across the company. In this role, you will be a senior technical owner for infrastructure and identity systems end to end, from architecture and implementation through policy enforcement, upgrades, recovery, and day-two operations. You will build durable, production-grade platforms that remove operational friction, enforce security by default, and enable teams to move faster with confidence. This role is well suited for a hands-on senior engineer who thrives in ambiguity, enjoys owning complex systems end to end, and raises the reliability and security bar by replacing fragile implementations with standardized, repeatable infrastructure. This role is based in our San Francisco HQ and requires in-office presence. In this role, you will: Design, build, and operate reliable infrastructure across on-prem, hybrid, shared, and product adjacent environments. Establish standardized infrastructure patterns that replace bespoke implementations with repeatable, auditable, secure-by-default systems. Own the lifecycle of critical infrastructure platforms, including provisioning, deployment, upgrades, patching,

Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. About the Role The Verkada Security Team is an engineering team at its core. Part of its charter is to build frameworks, tools, and platform services for security and privacy controls. In this role, you'll build distributed systems capable of handling high traffic, apply your cryptography skills, and launch new services that protect customers and personal data. The broad scope of the role will have you coding in various technology stacks, and collaborating with Verkada's engineering teams, always with a focus on security and privacy. What You'll Do Develop security and privacy infrastructure, including services that seamlessly incorporate security into our infrastructure, applications, and devices. Architect systems designed to effectively manage escalating data volumes as Verkada expands, all without compromising performance or security. Me

Location Details: At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​ This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join our team Join a team where you can help shape the future of our enterprise data platform through automation, modernization, and AI-enabled solutions. You will have the opportunity to build reliable platform services, improve self-service experiences for data producers and consumers, and develop AI-assisted and agentic automation that reduces manual work and improves developer productivity. This is an ideal opportunity for a hands-on engineer with strong Amazon Web Services and Python skills who enjoys solving complex platform challenges at scale. What you'll get to do... Build and evolve artificial intelligence-assisted and agentic automation tooling, including migration support, impact assessment, and workflows that reduce manual effort for platform and data teams Improve data producer and consumer experiences through self-service onboarding, platform workflows, automation, and scalable adoption patterns Contribute to platform modernization efforts, including Apache Iceberg adoption, reliability improvements, and operational automation Own platform reliability, operational support, and incident response during United States hours across Data Lake and related data platform services Drive proactive root-cause analysis, after-action reviews, and implementation of durable fixes that improve long-term platform stability Partner with engineering teams across United States and India time zones to maintain continuity, unblock users, and improve platform outcomes Your experience should include... 7+ years of software engineering or data platform enginee