Proactive Moderation Operations Specialist Jobs

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . We're looking for a Senior Client Account Manager to join our Global Strategic Accounts team. This team is a specialized group within Global Large Customer Sales that oversees Reddit’s most significant global advertising partners end-to end, by leading joint business planning, global strategy, and cross-regional execution. This person will closely collaborate with their Client Partner on campaign execution and optimizations to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform. This role is required to be based in person in San Francisco or New York. Responsibilities: Collaborate closely with Client Partners to meet and exceed clients’ marketing goals Lead and execute campaign launches from start to finish and deliver insightful optimizations to agency and client partners Run end-to-end global account operations: revenue delivery, complex media strategy, multi-market optimizations, troubleshooting, and structured upsell on a global book Turn campaign performance and tests across markets into global playbooks and measurement frameworks, feeding back into Product, Marketing Sciences, and Client Partners Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with Global clients, to drive year-on-year Reddit revenue growth Educate brands and media agencies, effectively communicate value proposition and best practices Consult clients on their awareness and direct response objectives, and partner closely with Client

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We’re looking for an experienced Executive Assistant to support our CRO and Head of Strategic Sales. This is a highly operational role that goes well beyond calendar management. You’ll own the day-to-day operating rhythm of the Sales organization, ensuring leaders are prepared, priorities stay coordinated, and critical meetings, communications, and follow-ups happen seamlessly. You’ll partner closely with senior sales leaders and serve as a trusted point of coordination for employees, customers, candidates, and external partners. Success in this role comes from exceptional organization, judgment, attention to detail, and the ability to keep many moving pieces aligned in a fast-growing environment. RESPONSIBILITIES Own complex calendar management for the CRO and Head of Strategic Sales, balancing shifting priorities while ensuring time is allocated intentionally Ensure leaders are prepared for every day and every meeting by proactively managing agendas, materials, context, logistics, and follow-ups so time is used effectively and decisions move forward Support forward-looking calendar planning, coordinating recurring operating cadences including pipeline reviews, leadership meetings, QBRs, Sales All Hands, and other cross-functional forums Partner with customers and external partners to coordinate executive meetings, visits, and other engagements Support executive inbox management, helping prioritize communicatio

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is seeking an experienced sales leader to lead a team of Account Executives as a Regional Director, Enterprise-West. The ideal candidate will have a history of building and leading teams to overperform in quota attainment, close transformational transactions, and align strategically with large customers. This role is part of the Enterprise Sales organization and is West Coast based in your own remote home office. You Will: Build and lead a Sales team to exceed quarterly and annual sales quotas Effectively predict and deliver sales results through accurate monthly, quarterly, and annual sales forecasting Serve as player/coach in the execution of a complex, solution­-based sales process encompassing multiple groups within Large Enterprise accounts Play a leadership role in developing new business opportunities by coaching Account Executives to build and execute account-focused strategies Drive Smartsheet senior executive engagement in target accounts Successfully execute across all disciplines of sales management, including Account/Opportunity/Relationship planning and sales methodology execution Partner with Sales Engineering, Consulting, Customer Success and Marketing management to identify and close software and professional services solutions in Large Enterprise accounts Proactively identify and address issues that will increase growth velocity in the assigned sales region Other duties as assigned Travel as needed (30-50%) You Have: 10+ years of experience in the software industry with curr

Here’s a summary of the role: Diligent is seeking an experienced Advisory & Consulting Manager (Risk & Audit) to join our growing Professional Services team, driving successful SaaS implementation delivery, client onboarding, and consulting engagements that deliver measurable value for our customers. In this role, you will lead customer adoption and implementation projects for Diligent’s Governance, Risk and Compliance solutions, with a strong focus on driving successful delivery, maintaining operational consistency, and executing implementations in line with Diligent’s established Services Strategy methodology. If you are a highly operational, execution-focused project leader who is passionate about technology and innovation, driven by creating meaningful client impact, building trusted partnerships, and delivering sustainable growth through exceptional consulting services, this is your next move. This role is open to candidates based in Singapore, Australia and New Zealand . Please note that we are unable to provide visa sponsorship, so applicants must already have the legal right to work in their country of residence. Candidates based in one of our office locations within Singapore, Australia or New Zealand are expected to work from the office at least 50% of the time in line with our hybrid working policy. For candidates based elsewhere within these countries, where we do not have an office, remote working arrangements will be considered. Here’s a breakdown of what you’ll do (not all of it, just the important stuff): Leading multiple end-to-end implementation of Diligent solutions for clients, from project kick-off through to go-live, ensuring projects are delivered on time and within scope. Proactively manage portfolio operations, accurate time and scope capture within project, project financials, team utilization, and time management. Mobilize the right team resources to ensure projects are delivered successfully, delays and overrun

Here’s a summary of the role: Diligent is seeking an experienced Advisory & Consulting Manager (Risk & Audit) to join our growing Professional Services team, driving successful SaaS implementation delivery, client onboarding, and consulting engagements that deliver measurable value for our customers. In this role, you will lead customer adoption and implementation projects for Diligent’s Governance, Risk and Compliance solutions, with a strong focus on driving successful delivery, maintaining operational consistency, and executing implementations in line with Diligent’s established Services Strategy methodology. If you are a highly operational, execution-focused project leader who is passionate about technology and innovation, driven by creating meaningful client impact, building trusted partnerships, and delivering sustainable growth through exceptional consulting services, this is your next move. This role is open to candidates based in Singapore, Australia and New Zealand . Please note that we are unable to provide visa sponsorship, so applicants must already have the legal right to work in their country of residence. Candidates based in one of our office locations within Singapore, Australia or New Zealand are expected to work from the office at least 50% of the time in line with our hybrid working policy. For candidates based elsewhere within these countries, where we do not have an office, remote working arrangements will be considered. Here’s a breakdown of what you’ll do (not all of it, just the important stuff): Leading multiple end-to-end implementation of Diligent solutions for clients, from project kick-off through to go-live, ensuring projects are delivered on time and within scope. Proactively manage portfolio operations, accurate time and scope capture within project, project financials, team utilization, and time management. Mobilize the right team resources to ensure projects are delivered successfully, delays and overrun

The Contract Sr. Project Manager will plan, direct, and coordinate project activities to ensure project and team objectives are accomplished within prescribed time frame and funding parameters. Coordinates cross-functional projects and assumes a leadership role in shaping priorities, setting and tracking schedules, driving issue resolution, and ensuring quality. Requires strong project management skills, a strong technical knowledge in software implementation, and proven experience managing key customer relationships and project details. This position is offered on a contract basis with an anticipated end date of December 31, 2027. Key Responsibilities: Ensures the timely and accurate delivery of contract deliverables and key project artifacts across multiple projects. Serves as the primary point of contact with key customers for implementation of GHX core products, leading coordination calls and aligning GHX activities with customer activities. Leads and facilitates project “kickoff“ sessions to review assumptions and expectations, gather requirements, educate internal stakeholders on products and services, etc. Builds detailed project plans and schedules, identifying deliverables, milestones, and required tasks, while independently managing the day-to-day operational and tactical aspects of multiple large-scale projects. Directs and coordinates project personnel to keep the project on schedule, providing early visibility to milestones at risk and supportive analysis on the use of resources. Influences across the project scope without authority and works through ambiguous situations to reach tactical resolutions and go-forward action plans. Maintains an overall program-level risk and issue log. Facilitates risk mitigation and issue resolution across functional managers and sponsors to minimize impact to project schedule and internal stakeholder satisfaction. Aligns to strategic needs of the client, as well as best practice experiences. Conducts re

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Staff Software Engineer - Snowhouse Foundation About the Team The Snowhouse Foundation team builds our globally distributed data warehouse, managing vast petabyte-scale datasets that are continuously ingested, processed, and replicated across all Snowflake environments and external data sources. Snowhouse powers Snowflake's core business, engineering, and data science operations while delivering critical customer visibility into global account activities, usage, and resource consumption. The team drives critical investments in core data processing infrastructure, high-performance data export/ingestion, optimized data layout and compliance, and Snowflake's system database and applications. A successful candidate will: Deeply understand the inner workings of Snowflake and the needs of our users, exhibiting a healthy curiosity for use cases and needs that will inform future technical strategy, anticipating needs rather than reacting to them. Be highly productive by leveraging AI-assisted engineering, empowering and creating opportunities for others, and effectively leading at scale. Show a natural inclination to partner across teams to deliver improvements on cross-team concerns such as reliability and efficiency. Responsibilities Technical Leadership: Provide hands-on guidanc

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. Senior Mechanical Engineer — Robotics Hardware Location - Bangalore Instawork Robotics Labs is building Instacore, our proprietary five-camera and IMU wearable capture rig. Hundreds of units operate across India every day, collecting real-world data used to train frontier Physical AI models. We are looking for a senior, mechanically focused engineer to own the complete hardware lifecycle for Instacore and future hardware products. This person will independently lead design, prototyping, manufacturing, testing, deployment, logistics, maintenance, and continuous improvement. What you’ll do - Own the mechanical design and development of Instacore and other robotics hardware from initial requirements through production and field deployment. - Create detailed CAD models, assemblies, engineering drawings, bills of materials, and manufacturing documentation. - Rapidly prototype and validate designs using 3D printing, machining, fabrication, and off-the-shelf components. - Design durable mounts, enclosures, fixtures, wearable components, packaging, and protective systems. - Own design for manufacturability, assembly, serviceability, reliability, and cost. - Improve cable routing, connector retention, strain relief, thermal management, ingress protection, and resistance to vibration and impact. - Design packaging and logistics processes that prevent damage during storage and transit. - Establish verification, stress-testing, quality-control, and acceptance-testing procedures. - Investigate field failures, d

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Trust & Safety function at Lyft is dedicated to keeping every Lyft ride safe for both riders and drivers. We build and maintain the tools, features, and systems that deter bad actors, protect vulnerable populations, and reinforce trust across the platform. As an Backend Engineer working on Trust & Safety, you'll work at the intersection of product, design, engineering, and policy to ship high-impact safety features to millions of users. Responsibilities: Help define the roadmap and architecture based on technology and business needs Unblock, support, effectively communicate, and obtain buy-in across teams to achieve results Lead projects of multiple people from idea to positive execution Write clear, scalable and clear design documentation Write well-crafted, well-tested, readable, maintainable code Utilize your expertise in Python, Golang, AWS to deliver robust and scalable solutions Participate in code reviews to ensure code quality and distribute knowledge Proactively participate in resolving ongoing incidents Share your knowledge through tech talks, mentorship, and evangelizing appropriate tech and engineering best practices Experience: BS/MS or equivalent in Computer Engineering, Computer Science, or related field or relevant work experience 5+ years of software engineering industry experience Extensive experience in object oriented programming, ideally in GoLang or Python Experience in backend software development of large-scale distributed systems and concurrency Experience working with public cloud platforms (e.g., AWS, GCP, Microsoft Azure, etc.) Strong oral and written communication skills, and ability to collaborate with and influence cross-functional partners Benefits: Extended health and dental coverage options, along with life insurance and disability benefits Mental health

About the Team The New Verticals team is building the future of local commerce by expanding our product offerings on our marketplace platform. We launched in 2020 and have since then built world-class operations to delight our customers with access to Grocery, Convenience, Alcohol, and Retail delivery through our marketplace; this team is shaping the future of DoorDash Retail and how we empower local economies across industries like pets, flowers, home improvement and so much more! About the Role We are hiring a Senior Associate to join the Retail Strategy & Operations team to own the backend data that fuels what customers see when shopping Retail on DoorDash. This person will develop deep expertise in Retail merchants and categories and become the team's authority on data quality — defining what best-in-class product and merchant data looks like, and building the systems that keep it that way as we scale. They will partner with the central Catalog team on attribute creation, translate merchant catalog feeds into DoorDash standards, and manage enrichment programs to hit coverage targets across categories. Beyond day-to-day execution, they'll build repeatable frameworks — like style guides — that keep data clean as new merchants and categories launch, and track quality over time to catch gaps before they reach customers. A few key responsibilities will tactically look like: Owning attribute definition, enrichment, and catalog feed mapping to hit data coverage targets at scale Setting and scaling data quality standards, building repeatable frameworks like style guides and quality rubrics Tracking data and PDP quality over time, proactively flagging gaps before they reach customers Managing day-to-day enrichment vendor operations Partnering with the Catalog team on attribute creation and taxonomy definition This role sits at the intersection of strategy, operations, and product. The best operators today are rapidly prototyping ideas, building mocks for user r

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Customer Support Specialist II on the Premium Support team within Customer Experience, you'll serve as a subject matter expert for Coinbase's products, delivering world-class service to our highest-value customers. This team provides personalized, multi-channel support that directly protects customer trust and drives retention across Coinbase's fastest-growing segments. You'll own complex customer issues end-to-end across phone, messaging, and email, resolving problems at the root cause while guiding customers to unlock additional products and features. What you'll do: Own investigation, troubleshooting, and resolution of complex customer issues across phone, messaging, and email, driving first-contact resolution and logging defects when escalation is required. Build deep expertise in Coinbase products and the evolving crypto landscape, including blockchain, web3, staking, and derivatives, to advise customers and match solutions to their unique profiles. Identify customer needs proactively before they become issues, reducing friction and strengthening trust in Coinbase's platform. Partner with cross-functional subject matter specialists to escalate and resolve critical cases with urgency, ensuring accurate issue tracking and upstream solutions. Champion clear communication with internal and external stakeholders to align on resolutions, set expectations, and dri

Job Description Role Summary The Managed Services Analyst role provides excellent customer service to both internal and external customers to assist with products or services provided by GHX. This role provides administrative process support for routine tasks. This individual will have a passion for customer service and performance excellence. In addition, this role will demonstrate excellent verbal and written communication, analytical, problem-solving, project management and coordination skills, as well as the ability to develop and maintain strong business relationships both internally and externally. This position requires effective time management skills, thorough attention to detail, ability to cross-train peers, and a high level of integrity. Required Skills Strong English language and comprehension skills with clear and effective verbal and written communication Ability to self-learn based on reviewing passed resolutions and feedback from team Ability to identify learning opportunities and self-educate where resources and opportunities are Ability review process and recognize inefficiencies and highlight it to leaders and partner in execution as required Ability to recognize problems, gather information, and escalate to leadership when Must be able to follow documented process and detail Strong accountability and integrity due to sensitive nature of information Strong customer support Grow and adapt to changing guidelines or Prioritize, multitask, and carry out projects correctly in a timely Proactively work with limited direction and/or Demonstrate the ability to exercise independent judgment and Internet savvy and computer literacy with proficiency in all Microsoft Office applications Preferably exposed to Salesforce environment for case handling. Roles & Responsibilities Provide support for external customers via email for assistance with questions, education and resolution of problems. Handle daily case work while meeting predetermined KPI and QA Acc

ABOUT THE BRAND: Callaway Golf Company is a premium golf equipment, gear and apparel company with a portfolio of global brands, including Callaway Golf, Odyssey, TravisMathew, and OGIO. Through an unwavering commitment to innovation and premium craftsmanship, Callaway designs, manufactures, and sells high-performance golf clubs, golf balls, apparel, bags, and other accessories—setting the standard for performance in the game of golf. Our Mission: To create demonstrably superior and pleasingly different products powered by innovative technology and premium craftsmanship enabling golfers of all abilities to play their best and find more joy in the game. Our company is a blend of experience and diverse backgrounds, and together we look to leave the past behind while moving the game forward. For more information, please visit https://www.callawaygolf.com ROLES AND RESPONSIBILITIES: Works closely with the operations team to support strategic sourcing projects. Manages the sourcing deals, contracts, delivery, and quality for a complete procurement cycle, ensuring the commercial and cost saving benefits are realized at the P&L level and ensuring on time delivery with the suppliers. Ensures the complete follow through of project supports from managing the product/supplier sourcing to execution to supplier delivery and quality. Identifies opportunities for operational excellence and cost saving. Develops best practice processes and works together with Finance and IT to enhance the ERP set up. Works with product teams for identification of strategic suppliers and evaluates

At Anyscale , we're on a mission to democratize distributed computing and make it accessible to software developers of all skill levels. We’re commercializing Ray , a popular open-source project that's creating an ecosystem of libraries for scalable machine learning. Companies like OpenAI , Uber , Spotify , Instacart , Cruise , and many more, have Ray in their tech stacks to accelerate the progress of AI applications out into the real world. With Anyscale, we’re building the best place to run Ray, so that any developer or data scientist can scale an ML application from their laptop to the cluster without needing to be a distributed systems expert. Proud to be backed by Andreessen Horowitz, NEA, and Addition with $250+ million raised to date. About the Role Anyscale's need to detect and respond to security events across its production and corporate environments is growing as the company scales. We're looking for a Senior Detection and Response Engineer to own detection engineering and to lead incident response when it counts, coordinating the response and driving it to resolution. This is a high-ownership role with real room to shape how detection and response works at Anyscale. You will own the detection pipeline, the response runbooks, and incident response, reporting to the Head of Security and partnering with engineering. This role is based in India. In your first year, success looks like strong detection coverage across our cloud, endpoint, and runtime telemetry, a working correlation and alerting pipeline, and incident response runbooks that have been exercised in practice. What You'll Do Own and build detection coverage across cloud, endpoint, and runtime telemetry. Own a centralized correlation and alerting capability that turns telemetry into actionable detections. Own incident response: runbooks, escalation paths, and coordination during an incident, across corporate and production environments. Drive detection of anomalous activity across the environments

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About The Role Synthesia is the #1 Enterprise AI video generation since 2016, and today we work with 90% of the Fortune 100. Our core product, Studio, lets anyone turn a script into a polished video with an AI avatar, no camera or crew required. Now we're entering a new chapter. We're making those avatars interactive. Instead of watching a video, people can have a real conversation with one: ask it questions, practice a sales pitch, run through a training scenario, get answers back in real time. That shift needs a story, and you own it. As Head of Product Marketing, you lead the function that decides how the whole product line is positioned, messaged, and launched. Video, interactive avatars, the API, and whatever comes next. You'll set the platform narrative and keep it sharp as the product evolves. You'll run launches across the portfolio, own competitive strategy and buyer research, and set the messaging that sales, web, and campaigns all run on. You'll lead a team of five PMMs, hire into it, and raise the bar for what good looks like. Requirements You build and deploy agents. You've automated real parts of your own PMM work with them, whether that's competitive tracking, research synthesis, or launch ops. Yo