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Proactive Moderation Operations Specialist Jobs

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Position Overview: The Senior Customer Success Manager is a highly commercial minded and motivated individual that c oordinates successful end to end customer lifecycle management to ensure long-term satisfaction, accelerated net retention, NPS, product usage and referrals. The Senior Customer Success Manager is a naturally, collaborative individual who thrives in a customer focused environment and has had proven success in partnering directly with leaders of large multi-national companies in solving their governance challenges using our product offerings. Key Responsibilities Seamless project management through all phases of the customer relationship, including managing the users of Brianloop's applications; the Board Directors and Corporate Executives. Remain in constant contact with the customer to evaluate satisfaction and proactively identify upcoming needs, including identifying expansion of use of Brianloop's products and services to then be passed to the Expansion Sales team. Provide an excellent customer experience for all accounts, by anticipating and resolving customer issues and maintaining customer accounts/systems in a manner that exceeds customer expectations. Coordinate with technical personnel as needed to meet customer needs, while managing customer expectations to prevent overload or missed deadlines. Provide customer feedback on solutions in order to assist in continuous improvement of the Diligent products Ability to successfully manage multiple clients and products in an organized and meticulous manner Ability to step in and assist with Director, Customer Success responsibilities when needed to assist the team and to report up to the management Act as liaison between multiple internal teams (services, sales operations, marketing, and sales) Assist in coaching, mentoring, and talent development of the broader Customer Success team. Required Experience/Skills 5 - 7 years of experi

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Simpplr
📍 Bengaluru• Full-time• Hybrid
1mo ago

Who We Are Simpplr is the AI-powered intranet for unifying the digital workplace. It brings people, trusted knowledge, apps, and agents into a coherent digital experience. Powered by a proprietary EX Knowledge Graph, Simpplr synthesizes signals and context across connected systems to deliver personalized information and actions. The platform serves as a digital hub supporting communications, engagement, employee services, and work. With low-code extensibility and enterprise-grade security and governance, Simpplr enables confident operation at scale. More than 1,000 organizations — including AAA, the NHS, Penske, and Moderna — trust Simpplr to keep their workforce informed, aligned, and productive. Learn more at simpplr.com . About the role We are looking for a Lead Voice AI Engineer to build production-grade Voice Agents for frontline heavy verticals like healthcare, manufacturing, warehousing, retail, hospitality focusing on employee support, procurement, collections, logistics, ordering etc. You will lead the design of low-latency, real-time voice systems combining ASR, TTS, LLMs, conversational AI, enterprise workflows, knowledge retrieval, compliance, and human handoff. This is a hands-on technical leadership role for someone who can take Voice AI from architecture to production. Responsibilities Design and build the real-time voice runtime for live conversations. Build and optimize streaming ASR, TTS, VAD, endpointing, turn-taking, and barge-in. Build adaptive voice pipelines for high-noise frontline environments (60-112 dB), hospitals, factory floors, warehouses, including server-side noise cancellation, echo suppression, and dynamic ASR/TTS optimization for PSTN and mobile phone audio quality. Architect multi-provider speech routing across a broad multilingual matrix, including code-switching (e.g., Spanglish, Hinglish), where no single ASR or TTS provider covers all languages, and language detection, provider selection, and fallback chains must operate

pythonjavaazure
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1mo ago

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Key Responsibilities 1. NPI Demand Fulfillment & Execution Manage end-to-end execution of NPI demand lines from build request through shipment. Monitor MAD commitments and proactively identify delivery risks. Drive recovery plans and mitigation actions for schedule deviations. Partner with site NPM and operations teams to improve delivery predictability. Support demand line closure and disposition governance processes. 2. Build Plan & Production Order Management Coordinate build plan commitments with manufacturing sites. Monitor production order start and completion performance. Drive execution to meet production order due dates and customer commitments. Resolve execution bottlenecks impacting critical NPI deliveries. 3. WIP & Hot Lot Management Monitor critical NPI WIP movement across assembly, test, module and SSD operations. Manage hot lot prioritization and escalation processes. Track end-to-end cycle time performance and ensure timely lot progression. Collaborate with operations teams to remove bottlenecks and expedite critical material. 4. NPI Cycle Time Governance Analyze model

pythonsqlartificial intelligence
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Toast
📍 United States• Remote• $91K – $146K/yr
1mo ago

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. About This Role We're hiring the first Bookkeepers on our Financial Management team — a founding, hands-on role at the intersection of real client bookkeeping and 0-to-1 product building. You won't be joining an established practice with a mature playbook; you'll be writing it. You'll do the actual books for our earliest restaurant customers while working shoulder-to-shoulder with product and engineering to shape the service, tooling, and workflows that will define how Toast delivers bookkeeping at scale. This role is for someone who genuinely likes restaurant bookkeeping — the prime cost, the tip reporting, the multi-location chaos — and who also gets energy from questioning industry norms and building something new rather than maintaining something established. Ambiguity here isn't a bug; for the first year or two, it's the job. If you're the kind of person who reads a messy set of restaurant books and sees an interesting puzzle — and who'd rather build the recipe than follow one — we'd love to hear from you. A day in the life (Responsibilities) Own end-to-end bookkeeping for a portfolio of pilot restaurant customers: chart of accounts setup, monthly close, bank/POS reconciliations, accruals, and delivery of clean financial statements. Serve as Toast's in-house expert on restaurant-specific accounting — prime cost, COGS, labor and tip reporting, multi-unit consolidation, high-volume daily transaction reconciliation, and multi-jurisdiction sales tax. Embed directly with product and engineering, translating real client workflows and pain points into product requirements that shape our roadmap — you'll be in the room when we decide what to build next, not just told what shipped. Design and document the SOPs, controls, and QA processes a bookkeeping function needs to run r

REMOTEaiaccountingfinance
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Datadog
📍 Boston• Full-time• $192K – $240K/yr
1mo ago

Senior Security Engineer, Vulnerability Management Here at Datadog, we think about vulnerability management a little differently. We embrace open source software, recognize our role in the software supply chain, and see attackers weaponizing vulnerabilities faster than ever. We are looking for a Senior Security Engineer who can combine vulnerability-management judgment with hands-on engineering to help us scale and improve our vulnerability lifecycle across Datadog’s multi-cloud products and services. In this role, you will turn ambiguous security problems into clear solutions, and work with engineering teams to address root causes and develop technical controls that reduce vulnerabilities earlier in the SDLC. You’ll use AI and automation to help scale the overall vulnerability lifecycle across Datadog. You will use data and sound technical judgment to prioritize risk, and partner with security, product, platform, and compliance teams to bring scalable solutions into practice. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do Work across the vulnerability lifecycle from detection and impact assessment through risk-based prioritization, remediation, and verification. Use AI and automation to build tools, services, and workflows that make security ideas concrete, validate them quickly, and create alignment for scalable implementation. Reduce engineering toil through a “PRs, not tickets” approach, using automation to enrich findings, identify ownership, recommend or deliver fixes, and track outcomes. Analyze recurring vulnerabilities and remediation failures to identify root causes and opportunities to prevent issues earlier in the SDLC. Partner with SDLC Security, Product Security, platform teams, and engineering teams to balance technical constraints, busin

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Asana
📍 Vancouver• C$132K – C$150K/yr
1mo ago

We're looking for a Social Media Lead to own Asana's voice across every channel our audience shows up in. We don't see social as a supporting channel; it's a direct lever for business impact. This is a builder's role — hands-on and video-first. You'll set strategy, write briefs, and partner with our creative team. But you’ll also pick up a camera and design tools yourself, owning content creation, not just the calendar and the caption. You'll know the difference between a platform best practice and a genuine cultural moment, and you'll help define how Asana talks and shows up in storytelling as we evolve our narrative and stake our claim in the future-of-work conversation. You'll be a strategic, thoughtful partner to peers across Marketing, Product, Comms, R&D, and our executive team, bringing your own point of view on what social should do next. That takes judgment: balancing a lot of competing asks while staying anchored to what's actually driving impact. This role reports to the Head of Global Communications. This role is based in our Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Own Asana's social presence across LinkedIn, X, YouTube, Instagram, TikTok, and Reddit — developing and executing a content calendar that builds brand awareness, drives engagement, and supports pipeline and business goals. Create and produce original content, video-first — short-form video, photography, graphics, and written copy — using AI tools as part of your own process for scripting, shooting, creating, and editing. Partner with our creative team on bigger productions, but be able to go from idea to a published video yourself

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Perplexity
📍 New York• Full-time• Remote• $180K – $210K/yr
1mo ago

About the role We're looking for a Senior Motion Designer to own motion graphics and GTM video output across Perplexity's social channels. Video is one of our most important channels for telling the Perplexity story, and we want someone whose primary focus is producing a steady stream of high-quality, on-brand motion work that performs. This is a video-production-first role. You'll spend most of your time concepting, animating, and shipping GTM materials for social — fast, polished, and distinctly Perplexity. In a secondary capacity, you'll help define our motion principles and contribute to broader creative technologist work as our motion practice matures. You'll report into the Brand/Creative Studio team and work closely with Brand, Growth, Comms, and the Producer to keep the pipeline moving. What you'll do Own the creation of motion graphics and video content for our social channels — concepting, storyboarding, animating, and delivering GTM materials end-to-end Make video production your primary focus: a consistent, high-volume output of polished, on-brand motion work Bring ideas to life across 2D and (where relevant) 3D, from styleframes and animatics to final delivery Partner with Brand and Growth to turn launches and campaigns into motion that lands on social Contribute to Perplexity's motion principles, systems, and templates so motion scales consistently across the team (secondary focus) Contribute to broader creative technologist explorations — new tools, techniques, and AI-assisted workflows (secondary focus) Collaborate with the Producer on scoping, scheduling, and delivering work on time What we're looking for Senior-level experience in motion graphics and animation, with video production as your core craft A strong portfolio of expressive motion work — especially social, campaign, and GTM content that demonstrates range and polish Deep command of animation fundamentals: timing, spacing, composition, visual rhythm, and design sensibility Expert proficien

REMOTEai
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Clearwater
📍 Remote• Remote• $145K – $175K/yr
1mo ago

POSITION SUMMARY The vCISO/Principal Consultant serves as a strategic advisor to Clearwater clients, leading complex consulting engagements and contributing to the firm's growth through thought leadership, business development, and mentorship. They balance technical execution with strategic planning, ensuring alignment with client business goals and regulatory requirements. Distinct from the Principal Consultant, the vCISO/Principal Consultant typically acts in a leadership role for a portfolio of clients who have implemented a ClearAdvantage Program. The vCISO/Principal Consultant acts as program leader and advisor to the Client. He or she is responsible for overall delivery of the program including creating a strategy and plan that effectively manages the client’s risk while also facilitating the accomplishment of their mission. A vCISO/Principal Consultant’s role is highly flexible, adapting to the specific needs of the organizations they serve—whether it’s a small Health IT organization or a fast-growing Physician Practice Management Group requiring security leadership. As a key client-facing expert, the vCISO/Principal Consultant is responsible for driving successful outcomes and positioning Clearwater as an industry leader. They also play a critical role in mentoring junior staff and refining internal methodologies to support company growth. SPECIFIC JOB RESPONSIBILITIES Serve as a trusted advisor by guiding clients in developing long-term cybersecurity and compliance strategies and the development and execution of tactical plans. Build and maintain executive-level client relationships, ensuring alignment with business objectives and regulatory needs. Act as the primary point of contact for complex engagements, managing expectations, providing insights, and delivering high-value recommendations. Identify and pursue opportunities to expand client engagements and contribute to business development efforts. Lead the execution o

REMOTEproject management
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1mo ago

This role is pivotal in fostering a culture of safety and compliance within the plant. This role is responsible for implementing safety training programs, supporting in regular audits and inspections, and ensuring adherence to all safety regulations. The role will proactively manage safety initiatives, support incident investigations, and drive continuous improvement in safety performance to safeguard personnel and operations. Source: Adani Group | Job ID: 57769

aitraining
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Global Solutions Architect - Cloud About the role Rubrik Professional Services is hiring a Global Solutions Architect to serve as our most senior technical authority for public cloud. This is a global, individual-contributor role at Technical Director level. You will set the architectural direction for how Rubrik is designed, deployed, and operated in the world’s most demanding cloud environments, and you will carry that direction personally into our most strategic customer engagements. You will be deployed where technical risk is highest: flagship accounts, first-of-a-kind architectures, and the engagements whose outcome sets the pattern everyone else follows. Between those engagements, you will convert what you learned into the reference architectures, service offerings, and enablement that raise the capability of every architect and consultant in the field. Your impact is measured by the quality of the practice you leave behind, not the hours you personally bill. We are looking for depth in public cloud architecture first. Deep Rubrik product expertise is expected to be built on the job. If you have architected large-scale data, storage, or security platforms across AWS, Azure, and GCP, and you can learn a new platform quickly and completely, we want to talk. What you will do Own the global cloud architecture standard for Rubrik Professional Services, reference architectures, design patterns, guardrails, and documented anti-patterns Act as the final technical escalation point for cloud architecture decisions on strategic engagements worldwide Define the technical shape of our cloud service offerings: what we sell, how it is scoped, and what good delivery looks like Establish Rubrik PS’s position on emerging cloud capabilities and translate them into deployment guidance before customers ask Lead the hardest engagements Own architecture and design on the most complex, highest-visibility customer engagements globally, multi-region, multi-cloud, and multi-regulator e

pythonawsazure
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SOBRE A CAPCO A Capco é uma consultoria global de tecnologia e negócios, focada no setor de serviços financeiros e energia, somos apaixonados por ajudar nossos clientes, temos 40 escritórios nas Américas, Europa e Ásia-Pacífico! Se criatividade e inovação são sua paixão, a Capco é ideal para você. Vamos te apoiar e ajudar a acelerar sua carreira! Estamos em busca de um consultor Desenvolvedor(a) Fullstack com foco em Backend Senior , proativo e com forte foco em desenvolvimento front-end, para apoiar e aprimorar a Experiência Autenticada do cliente. Principais Responsabilidades Sólida experiência em desenvolvimento Java. Familiaridade com Spring Boot. Conhecimento prático do ecossistema AWS. Comunicação proativa e bom relacionamento com stakeholders. Capacidade de identificar ambiguidades antecipadamente e levantar questionamentos quando os requisitos ou as histórias no Jira não estiverem claros. Forte senso de responsabilidade e comprometimento com o cumprimento dos acordos assumidos. Capacidade de gerenciar alterações de código utilizando práticas disciplinadas de branching e controle de versão. Familiaridade com o uso de ferramentas de desenvolvimento assistidas por IA (por exemplo, Claude), mantendo uma compreensão aprofundada do código gerado, da abordagem de implementação e da solução resultante. Capacidade de explicar, solucionar problemas e dar suporte a código Java, independentemente de ferramentas assistidas por IA terem sido utilizadas durante o desenvolvimento. Inglês avançado - Irá atuar com time do EUA diariamente POR QUE CAPCO: Na Capco promovemos uma cultura inclusiva. Valorizamos a diversidade em todas as suas expressões. Pensamos, em conjunto, sempre em ações diversas de inclusão e de responsabilidade social através de comitês internos geridos pela nossa comunidade interna, como os grupo de Mulheres, Pessoas Com Deficiência, Pessoas Negras, LGBTQIAPN+, Parentalidade, Gerações, entre outros.

Job Description: The Scientist/Senior Scientist – QPPV Office, Local Safety Support & Regulatory Intelligence is a safety expert who provides safety oversight, in their allocated region, for the Consumer portfolio of products throughout the life cycle of the products, including new product development. The incumbent works closely with and partners with the RMSO to proactively collaborate with regional colleagues in R&D, Regulatory, and Quality. The incumbent works closely alongside LPV country team leads in their region. The incumbent is a key contributor to regional safety deliverables and evaluations. The incumbent will provide backup to the RMSO and can represent the RMSO at meetings and for safety deliverables. Key Responsibilities: Safety evaluations and clinical insights contributing to the completion of the regional safety deliverables for the company portfolio. Identification, communication and management of potential and known safety risks. Cross-functional collaboration within and outside KMS. Ability to influence and work effectively with business partners and colleagues. A vocal and visible champion of safety insights as a key input into product development and post-market safety surveillance strategy. Work with RMSO (Regional Medical Safety Officer) to partner and align with regional cross-functional business partners and generate relevant safety assessments and reviews for their allocated region, for the Consumer portfolio of products, throughout the life cycle of the products, including new product development. Work closely with the RMSO and works collaboratively with others within KMS. Collaborates with the company's functional areas and LPV in their region. Job Competencies: Carry out structured problem-solving and Credo-based decision-making skills. Understand the clinical application of the technology/medication and assess the potential for a hazard to result in a harm. Critically evaluate safety data from multiple sources (pos

project management
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1mo ago

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Job Description As a Supply Chain Planner at Micron Technology, Inc. , you will play a key role in aligning supply chain operations with strategic business objectives for assigned product lines. You will proactively manage supply fulfillment, inventory positioning, and demand alignment through data-driven analysis, planning systems, and ERP tools. In this role, you will collaborate with global cross-functional teams to execute supply plans, address risks and opportunities, and ensure supply chain performance supports revenue goals and customer commitments. Success in this position requires strong analytical capabilities, problem-solving skills, leadership, and the ability to influence stakeholders across the value chain. This position is based in Guadalajara, Mexico , and requires daily on-site work. Responsibilities Publish supply responses for customer demand, backlog, factory plans, material plans, die mix plans, and inventory replenishment strategies. Manage and communicate supply risks and opportunities to relevant business processes and stakeholders. Collaborate with global cross-functional teams to drive execution and ensure timely resolution of urgent action items. Position supply and inventory strategically to support revenue objectives and customer requirements. Develop an understanding of supply chain processes, including demand management, S&OP, inventory management, manufacturing, logistics, and fulfillment. Minimum Quali

artificial intelligenceaisupply chain
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1mo ago

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . We're looking for an experienced seller to join the Retail vertical of our Large Customer Sales team. As a Client Partner, you will be responsible for forming relationships with key brands and agencies while ensuring they meet their business objectives using Reddit's advertising suite. This role is required to be based in person in Chicago or New York City. Responsibilities: Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with Fortune 500 clients to drive year-on-year Reddit revenue growth. Establish mutually-beneficial relationships with new clients, educating them on Reddit and the Reddit ads platform. Leverage agency and client direct relationships to identify new buyers of Reddit advertising products. Leverage data from multiple sources (internal & external) to inform client strategies and pitch proposals. Consistently meet deadlines for all projects (internal & external), actively volunteer in team meetings and Reddit special projects. Ownership of client meetings from agenda to final presentation, assigning roles to all meeting participants as needed, identifying outcomes for meetings, and setting client expectations ahead of time. Act as the primary point of contact for clients to communicate major platform updates, releases, changes, and/or opportunities that will deepen or expand the relationship. Provide strategic and consultative advice to clients in order to uplevel and grow the relationship. Collaborate with Reddit’s media planning and

artificial intelligenceai
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Simpplr
📍 Gurugram• Full-time
1mo ago

Who We Are Simpplr is the AI-powered intranet for unifying the digital workplace. It brings people, trusted knowledge, apps, and agents into a coherent digital experience. Powered by a proprietary EX Knowledge Graph, Simpplr synthesizes signals and context across connected systems to deliver personalized information and actions. The platform serves as a digital hub supporting communications, engagement, employee services, and work. With low-code extensibility and enterprise-grade security and governance, Simpplr enables confident operation at scale. More than 1,000 organizations — including AAA, the NHS, Penske, and Moderna — trust Simpplr to keep their workforce informed, aligned, and productive. Learn more at simpplr.com . About the role You'll join our Technical Support team as a technical writer. You'll write the documentation that helps customers understand and use the product. You'll report into Support, so you'll work closely with agents and support leaders to shape what the knowledge base should become. You'll also partner with product managers, designers, and engineers to document features before they ship. Your writing will shape how well customers can help themselves. You'll help reduce ticket volume, speed up support responses, and give the AI assistants that handle customer questions better material to work with. It's a hands-on writing role that directly affects customer experience. What you'll do Write and update knowledge base articles for the product areas you own, including admin guides, how-tos, and troubleshooting content Work with the support team to spot common customer issues, close gaps in the KB, and decide what to update next Partner with PMs and engineers as new features get built, drafting release notes, in-app help text, and UX microcopy along the way Own one or two product areas as your main focus, and pitch in on shared areas when needed Create your own screenshots and short screen recordings to go with your writing Explain AI fe

gitagileai
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