Proactive Moderation Operations Specialist Jobs

OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Opportunity We are looking for a Product Director to unify and lead OKX's internal HR and Finance system product lines. This is a leadership role designed to bring strategic coherence to two critical domains: Human Resources systems (covering compliance, safety, and risk management) and Internal Finance systems (covering financial reporting, data integration, and automation). Your core mandate: build a unified, scalable, and audit-ready internal systems product organisation. What You’ll Be Doing Own the product strategy and roadmap for both HR and Finance internal systems, driving end-to-end planning and execution across both product lines Lead and grow a cross-functional team, coordinating across HR, Finance, Engineering, Data Warehouse, and regional business stakeholders Act as the internal product owner for company employees as end users — proactively collect, triage, and act on feedback from internal users across regions to continuously

OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Opportunity We are looking for a Product Director to unify and lead OKX's internal HR and Finance system product lines. This is a leadership role designed to bring strategic coherence to two critical domains: Human Resources systems (covering compliance, safety, and risk management) and Internal Finance systems (covering financial reporting, data integration, and automation). Your core mandate: build a unified, scalable, and audit-ready internal systems product organisation. What You’ll Be Doing Own the product strategy and roadmap for both HR and Finance internal systems, driving end-to-end planning and execution across both product lines Lead and grow a cross-functional team, coordinating across HR, Finance, Engineering, Data Warehouse, and regional business stakeholders Act as the internal product owner for company employees as end users — proactively collect, triage, and act on feedback from internal users across regions to continuously

Phlebotomist / Healthcare Assistant – Our Future Health (Brighton) Role: Phlebotomist / HCA (Band 2 & 3) Location: Brighton Pay Rates: £18.00 – £25.78 per hour Shifts: Monday – Sunday (08:00 – 19:30) About the Role Pulse Nursing Agency is currently recruiting experienced Phlebotomists and Healthcare Assistants to support an exciting national research initiative – the Our Future Health Project in Brighton. This is a fantastic opportunity to contribute to a large-scale healthcare programme while working flexible shifts and earning competitive rates. Pay Rates Monday to Friday: £18.00 per hour Saturday: £20.96 per hour Sunday & Bank Holidays: £25.78 per hour Key Responsibilities As a Phlebotomist/HCA, you will: Carry out POCT testing , including cholesterol checks Record height, weight, waist measurements, blood pressure, and heart rate Perform venepuncture (2 samples per participant) , ensuring correct labelling and storage Accurately record patient data on the system Monitor participant wellbeing throughout appointments and escalate concerns appropriately Requirements To be considered, you must have: A Phlebotomy Certificate Minimum 12 months’ experience in blood collection Experience taking patient observations (vital signs) Strong patient care and communication skills Right to Work in the UK Please note: Unfortunately, we cannot accept applications from candidates residing in countries listed on the Red or Amber list under the Code of Practice for International Recruitment (WHO Workforce Support and Safeguard List). What We Offer Competitive hourly pay rates Weekly pay Accrued holiday pay Dedicated Pulse consultant for ongoing support throughout the project Apply Now If you’re an experienced Phlebotomist or HCA looking for flexible work and the chance to be part of a meaningful healthcare initiative, we’d love to hear from you. Apply today with your updated CV

Sr. Office Experience Manager The team + the role The People Team at Pendo is responsible for the full employee journey, and for us, that journey starts the moment someone walks through the front door. The Office Experience team is the connective tissue that makes our offices feel alive: thoughtfully run, genuinely welcoming, and built around the details that turn a good day into a great one. We care about the small things, because the small things add up to a culture people want to show up for. We're looking for a Sr. Office Experience Manager to own the day-to-day operations of our New York office while partnering closely with our global office experience team to maintain a consistent, high-quality presence across all Pendo locations. You'll manage everything from vendor relationships and facility maintenance to events, onboarding logistics, and the rhythm of the office itself. This is a highly visible, deeply cross-functional role. You'll interact with everyone from new hires on day one to executive leadership, and you'll need to bring the same level of professionalism and warmth to every interaction. This is a fully in-office role, five days per week. This role is based in New York, NY. What this looks like day-to-day Own day-to-day office operations: manage reception coverage, greet and direct guests, handle mail and shipping, receive deliveries, and ensure the front-of-house experience is consistently professional and welcoming. Manage facility vendors and maintenance requests end-to-end, create work orders, track project status, communicate with stakeholders, and keep budgets accurate and on time. Keep community spaces, conference rooms, and call booths orderly and well-stocked; proactively address wear and tear before it becomes a problem. Plan and execute company events, community meetings, and special projects, including post-hours events from initial direction through setup, execution, and cleanup. Coordinate "day one" new hire onboarding with the People

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Concierge Specialist IV on the Customer Experience team, you'll serve as a senior subject matter expert and relationship owner for Coinbase's highest-value customers. This team delivers world-class, personalized service to our most valued clients, ensuring they have a seamless experience across all Coinbase products. You'll own complex customer relationships end to end, mentor junior Concierge agents, and drive measurable improvements in satisfaction, retention, and product adoption. What you'll do: Own and deepen relationships with a portfolio of Coinbase's highest-value customers, serving as their primary point of contact and trusted advisor across all products and services. Lead resolution of complex, escalated customer issues by partnering cross-functionally with Product, Engineering, Compliance, and Operations to identify root causes and drive systemic fixes. Drive customer onboarding and product adoption by proactively educating clients on new features, staking, Coinbase One, and other value-added services tailored to their needs. Partner with CX leadership to identify trends, surface customer feedback, and shape process improvements that reduce friction and strengthen trust in Coinbase. Mentor and support junior Concierge agents on relationship management, issue resolution, and best practices, raising the overall quality bar for the team. Required Skills

We’re looking for an Senior Software Developer, Backend who can help us support the development organization to deliver value to customers in a reliable, efficient, and safe manner. You’ll be working in a focused team that owns one piece of the production application environment and the developer experience, you will execute on defined projects to achieve team-level goals. In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for a hybrid model. This role is open to applicants within commutable distance to Luxembourg. WHAT YOU’LL DO: Write software - tools, libraries, automation, services Design and build our infrastructure platform Identify and implement new platform features Research and evaluate new technologies Refactor, rewrite or retire existing platform features Operate our developer experience and production application environments Diagnose and repair our distributed systems Perform maintenance, upgrades and migrations Control or eliminate repetitive tasks, alert noise, and business-as-usual work Enable development teams Provide executable interfaces to our infrastructure platform Provide tools and best practices to support the entire software development lifecycle Participate in a flexible on-call rotation Communicate by writing documentation, participating in meetings, and showing off your work at demos WHAT YOU’LL NEED: A degree in Computer Science or Engineering or equivalent experience working in a software engineering role An ability to write software and working knowledge of software engineering practice (Java programming language and strong working knowledge of object-oriented programming concepts) Proven experience creating stable, reliable, performing and maintainable code Familiarity with data modeling and schema design Knowledge of data structures and algorithms Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarific

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Fraud Operations team works to identify, investigate, and resolve fraudulent activity before it impacts Stripe’s business or users. From merchant fraud to card testing and account takeover, our goal is to build a scalable, highly accurate organization of investigators to mitigate risk to Stripe and our users. The team is globally distributed and regularly coordinates with stakeholders across all regions. What you’ll do As the Manager of Fraud Operations, you will lead a team of high-performing fraud analysts and set an inspirational vision for the broader Fraud Operations organization. You will be responsible for driving the execution of short and long-term initiatives to futureproof the organization, ensuring it is well-equipped to scale and adapt to Stripe's highly complex and evolving fraud landscape. Responsibilities Inspire, motivate, and develop a high performing fraud investigations team, fostering a collaborative and results-oriented environment. Establish clear goals, provide coaching and feedback, and support the professional growth of team members. Set a strategic vision for the team and build the path to execute it in both the short and long-term. Proactively evolve the organization’s strategy to scale operations and address day-to-day challenges. Collaborate with and influence risk leadership and cross-functional stakeholders to identify the highest ROI investments for user experience, process improvement, and risk

REQ ID - CSQ427R107 Location: Toronto, ON Build and lead a team of Delivery Solution Architects. DSA’s lead the post sales technical strategy for our largest Enterprise customers, with a focus on ensuring use cases go into production as quickly and smoothly as possible. This requires resource orchestration skills and a solid understanding of Databricks technology and the Data+AI ecosystem. As a DSA Manager, you will shape and monitor the post sales execution strategy for the customers in your region, in close collaboration with our sales, pre-sales and professional services teams as well as partners. You will be responsible for the DSA team in the Canada region and you will report to the Director, Field Engineering in Canada. You will make investment decisions in collaboration with the sales and pre sales managers for your region. You will help shape and adjust the value proposition of the DSA role for your region and promote it in front of sales teams and customers. You will be technical sponsor and thought-leader to a select number of customers. You will hire and coach your team to prioritize and work with different customer stakeholders up to C-level executives, with the goal of driving usage growth by getting use cases into production, faster. You and your team will contribute to the creation of assets to build the Delivery Solution Architecture practice and improve effectiveness and consistency in working with customers. The Impact You Will Have Manage a diverse team of Delivery Solution Architects to achieve customer, company, and team goals (usage growth, career growth and hiring) Hire, coach, and grow a team of Delivery Solutions Architects for a company in high-growth mode Keep your team of DSA’s ahead of the technical curve. A DSA adds value by maintaining advanced knowledge of the technology stack, and advising customers on the best use of it in their architecture. You will make sure that your team is continuously learning and stay

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment. We are looking to speak to candidates who are based in Boston for our hybrid working model. The Role As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most. We're looking to speak with candidates based in Boston for our hybrid working model. Key Responsibilities Customer Advisory Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention Account & Portfolio Management &l

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Sales Engineering unlocks and empowers prospects’ full potential on the Plaid Network. We bring product expertise and drive Revenue outcomes by being customer-obsessed technical advisors in the pre-sales process. You’ll work closely with our Enterprise Sales team as the technical lead during the pre-sales process. You will be responsible for partnering with Account Executives, proactively pushing deals forward by overcoming technical objections and building solutions around Plaid products. You will ensure a successful transition to the post-sale stage of the customer lifecycle and partner with account teams to drive adoption of new products by existing customers. You will be expected to have significant knowledge of the Fintech ecosystem and a deep understanding of how clients can best utilize Plaid. Responsibilities Serve as the lead technical advisor for Enterprise accounts from discovery through solution design, evaluation, and post-sale handoff. Partner with Account Executives to align Plaid capabilities to customer priorities across payments, wallets, gaming, travel, and lending. Build alignment with technical, product, risk, and operations stakeholders on complex enterprise initiatives. Lead d

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Senior Counsel, Shareholder Litigation on the Litigation team, you'll manage and drive Coinbase's defense across securities class actions, shareholder derivative suits, and related complex civil litigation. This team sits within Legal - Litigation and handles some of the highest-stakes disputes the company faces, from federal securities claims to corporate governance disputes. You'll serve as the primary in-house point of contact for these proceedings, shaping strategy from pleadings through resolution and advising senior leadership and the board on litigation risk. What you'll do: Own the day-to-day management of securities class actions brought under the Securities Act of 1933 and the Securities Exchange Act of 1934, including pleadings strategy, discovery, motions practice, expert work, and settlement negotiations. Lead the defense of shareholder derivative litigation, including pre-suit demand letters and attendant matters. Partner cross-functionally with corporate and commercial legal teams on a variety of issues including public company filings. Manage and direct outside litigation counsel from case inception through resolution, including pleadings strategy, discovery, motions practice, expert work, and settlement negotiations. Monitor developments in corporate law and other relevant jurisdictions and proactively advise on how emerging case law may affect

Staff Software Engineer, AI-Native Web Platform P-1579 About Us: The Web Platform team at Databricks builds and owns the public-facing web experiences that represent Databricks to the world. We are rebuilding the platform from the ground up, AI-native from the start, and pioneering an agentic SDLC as our operating model. The Role: As Staff Software Engineer on the Web Platform team, reporting to the Director of Engineering, you will own the platform layer that the rest of the team builds on: web framework, design system, CMS, infrastructure, CI/CD pipelines, AI-enabled translation, and SDLC agents. This is a rare opportunity to design a web platform for an AI-native world from the ground up. The north star architecture is being defined now and you will be a primary author of it. You will partner with technical leaders across web and marketing engineering, and set the standard for what AI-native platform engineering looks like in practice. The impact you’ll have : Define the technical roadmap for the web platform: component systems, rendering architecture, CMS, CI/CD pipelines, and developer tooling, built AI-native from the start. Influence technical leaders across the organization on shared architectural decisions and contribute to the broader north star for AI-native engineering at Databricks. Pioneer an AI-native SDLC by applying agentic unlocks across code generation, testing, review, deployment, and production monitoring. Define the evaluation frameworks, guardrails, and feedback loops that make agentic workflows reliable and production-grade. Mentor and grow engineers on the team, setting the standard for what AI-native thinking and execution looks like in practice. What we look for: 12+ years of software engineering experience, with a strong track record of technical leadership and impact. 3+ years of engineering leadership experience, serving as the technical owner for the software systems owned by your team. Proven track record

CAPCO POLAND Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry. We are also: Experts in banking and payments, capital markets and wealth and asset management Committed to growing our business and hiring the best talent to help us get there Focused on maintaining our nimble, agile and entrepreneurial culture Role Overview We are seeking an experienced Senior PMO with non-financial risk experience to support and drive strategic transformation initiatives within a banking environment. The role will focus on governance, portfolio oversight, reporting, financial tracking, and delivery support across complex business and technology programs. The ideal candidate will have strong banking experience, excellent stakeholder management skills, and a proven ability to manage PMO activities across large-scale transformation initiatives in regulated environments. Key accountabilities: Manage and drive continuous improvement of Non-Financial Risks impact assessment and management to support change delivery across Portfolio Engage with Group Transformation team to ensure continued alignment of IWPB ways-of-operating with Change Framework mandatory outcomes of NFR impact assessment Develop guidance on Data Control Impact Assessment and management, working in collaboration with Group Data Office Coordinate communications, implementation and embedding of NFR and DCIA tooling and process, and lead the BAU activities across Portfolio Drive active risk management practice across portfolio on identified non-financial risks throughout delivery lifecycle Work with Portfolio Assurance to determine the continuous monitoring approach for NFR including Data Control across Tier-1 portfolios, and evaluate the monitoring results for future improvement Design, develop, and produce regular NFR and DC dashboard / ana

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? We’re building Fin's Scaled Customer Success team to reach more customers, provide consistent high-impact outcomes, and lean even harder into what makes us unique: our AI-powered products (especially Fin) and deep domain expertise. As a Scaled Customer Success Manager, you’ll be the customer’s trusted guide—helping them adopt and embed Fin's suite at scale, extracting real value, and scaling processes so more businesses succeed, more reliably. If you’re excited by working at the intersection of AI, product adoption, and operational excellence—and you want to help define how scaled CS works in practice—this is your role. What will I be doing? &l

People Partner (Japan, APAC, and Global) We’re looking for an experienced, strategic People Partner (Human Resources Business Partner) to support our Japan, APAC, and global teams . Joining the People Team, you will deliver strategic partnership with leadership in order to create and execute on people strategies that accelerate business objectives, and enable our teams to operate effectively with minimal friction . You will balance local expertise across Japan and the broader APAC region with a global mindset, ensuring our talent strategies are deeply integrated into the fabric of the global business . This role is based in our Tokyo office with an office-centric hybrid schedule . The standard in-office days are Tuesday, Thursday and one additional day of choice, which may be determined by your team . Most Asanas have the option to work from home on the two other weekdays they are not in office . If you're interviewing for this role, your recruiter will share more about the in-office requirements . What you’ll achieve Drive Strategic Thought Partnership: Build and implement department-level talent strategy initiatives, driving talent planning efforts that align directly with business outcomes . Consult and Advise: Establish yourself as a trusted advisor to functional leads and leadership teams across Japan, APAC, and globally, leading complex people situations and supporting leaders in building their own capability . Lead Change Management: Partner with senior leaders to develop scalable change strategies and drive needed initiatives, proactively planning for contingencies and championing the Asana vision . Navigate Ambiguity: Identify root issues and operational needs in complex situations, presenting pragmatic findings and socializing change with clarity to senior stakeholders . Manage Cross-Functional Programs: Collaborate closely with the International People Partner Leader, global People Partners, and Centers of Excellence to lead the execution of core people p