Proactive Moderation Operations Specialist Jobs

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Partnerships Brand Manager San Mateo, CA (Collab)/Remote Position Summary The Senior Partnerships Brand Manager is an experienced partnerships marketer responsible for developing strategic collaborations that strengthen the PlayStations brand, drive awareness and engagement for priority first-party titles, and create meaningful connections with players and broader culture. Success requires cultural curiosity, creative mindset, commercial judgment and the ability to turn ambitious ideas into meaningful value for PlayStation and its players. Reporting to the Director, Brand Partnerships, this role leads assigned programs from opportunity identification and partner outreach through business case development, negotiation, creative execution and measurement. The role works closely with PlayStation Studios, Global Games Marketing and teams across SIE to connect the right brands, games and ideas. What you will be doing: Partnership Strategy & Development · Identify and develop brand partnership opportunities across consumer goods, fashion, lifestyle, and related categories that support PlayStation brand and first-party title priorities; build and maintain a proactive pipeline of prospective brand partners and agency relat

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for an experienced Technical Success Manager (TSM) to join our team. This is a hybrid role based in Bangalore, reporting to the Manager, Technical Success Management in the Customer Success department. At Zscaler, our Customer Success Organization is a global, customer-focused team dedicated to delivering high-impact experiences and identifying innovative solutions. We leverage valuable data and research to provide expert, hands-on support starting from the implementation phase and beyond, ensuring customers achieve their goals and leverage our technology to its fullest potential. What you’ll do (Role Expectations) Understand customer goals, challenges, and technical needs to align with Zscaler solutions and drive satisfaction Build relationships with stakeholders, conduct reviews, and identify growth opportunities Anticipate challenges, provide proactive recommendations, and mitigate risks

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. The Technical Account Management function at Plaid is a team of individuals passionate about helping customers connect their technical goals and challenges with Plaid solutions. We play a crucial role in a customer's success by providing proactive strategic and technical guidance, which enables growth, expansion, and deeper customer relationships. Our goal is to ensure every customer becomes a lifelong Plaid champion and advocate. This is a strategic, high-impact technical leadership position. You’ll own the long-term technical success of some of the most innovative Enterprise companies in the world, influencing how millions of users experience financial connectivity. You will be a product expert in Plaid's offerings, owning many customer relationships simultaneously and stay up to date on Plaid's technological improvements and new product offerings. You’ll be the technical voice and advocate for your customers internally, helping to shape Plaid’s product direction based on real-world feedback and impact. You will work in partnership with Account Managers and several other cross-functional teams to be the primary driver of the design and execution of technical strategies that help

About Us Small businesses are the backbone of the US economy, comprising almost half of the GDP and the private workforce. Yet, big banks don’t provide the access, assistance and modern tools that owners need to successfully grow their business. We started Novo to challenge the status quo—we’re on a mission to increase the GDP of the modern entrepreneur by creating the go-to banking platform for small businesses (SMBs). Novo is flipping the script of the banking world, and we’re excited to lead the small business banking revolution. At Novo, we’re here to help entrepreneurs, freelancers, startups and SMBs achieve their financial goals by empowering them with an operating system that makes business banking as easy as iOS. We developed modern bank accounts and tools to help to save time and increase cash flow. Our unique product integrations enable easy access to tracking payments, transferring money internationally, managing business transactions and more. We’ve made a big impact in a short amount of time, helping thousands of organizations access powerfully simple business banking. Why Novo? • Novo is a rapidly growing series B fintech startup with a mission-driven team that’s passionate about helping every small business in America • Positive, inclusive, supportive culture cheering you on your journey • We work with very new technologies and architecture patterns • Offices in NYC and India Role Summary The Senior Manager, Customer Support & Success is the strategic owner of Novo's most critical 1:1 customer touchpoints - from complex escalations and collections recovery to a proactive customer success motion you’ll get to build from scratch. This is a player-coach role: you will lead a small, high-performing team while staying close to the work yourself. You will operate with significant autonomy, bring consistency and customer obsession, and shape what this function looks like two to three years from now. About the Role Escalations & Collections — Raise th

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Communications & Policy team crafts compelling stories, builds meaningful relationships with stakeholders, and navigates complex regulatory landscapes to support our marketplace of consumers, riders, and restaurant partners. We’re looking for a UKI Rider Relations Associate (L2) to join our London team. This is a hybrid role. In this role, you’ll help us represent the face of Deliveroo in interactions with external stakeholders, manage the impact of our rider fleet on local communities, and support our key trade union relationship with GMB. Get to know our Operations team — what drives us, how we work, and what you can expect. https://careers.deliveroo.co.uk/operations/ What You’ll Be Doing You’ll be joining the Rider Operations team. We are the foundation of our business, working to create an unparalleled experience for thousands of riders across the UK and Ireland while managing fleet interactions with local councils, traffic authorities, emergency services, and community stakeholders. Here’s what your day-to-day might look like: Trade Union Collaboration: Support Deliveroo’s relationship with the GMB Trade Union, administering quarterly JPC meetings and triaging GMB rider casework referrals with the Rider Support Centre. External Stakeholder Engagement: Build positive relationships with local and regional stakeholders, providing timely responses to inbound enquiries and representing Deliveroo in field meetings across the UKI. Proactive Risk Mitigation: Work to reduce business risks related to local policies and regulations, such as council

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as our next Executive Business Partner on Twilio’s Enterprise Technology team. Who we are & why we’re hiring Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences. Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. About the job Twilio is seeking a highly proactive and business-minded Executive Business Partner to support executives within our Enterprise Technology organization. This role extends well beyond traditional administrative support. The successful candidate will develop a strong understanding of our business, technology strategy, organizational priorities, a

Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance. In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe’s first EdTech double unicorn. But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. About the Role We’re looking for a proactive, organised, and people-focused Workplace Manager to lead the day-to-day operations of our London HQ and help create an exceptional employee experience. This is a hands-on role that combines workplace operations, employee experience, office management, and continuous improvement. You’ll ensure the office runs smoothly, efficiently, and compliantly while helping to shape a workplace culture where people feel supported, connected, and able to do their best work. Working closely with the Workplace Operations Coordinator and cross-functional teams including People, IT, Finance, and Executive Assistants, you’ll oversee workplace systems, vendor management, office projects, events, health & safety, and operational processes. You’ll also play a key role in improving how we work by introducing smarter systems, automation, and AI-driven efficiencies across workplace operations. This role is ideal for someone who enjoys balancing operat

Level Up Your Career with Zynga! At Zynga, we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take-Two Interactive, our games have been downloaded over 6 billion times—connecting players in 175+ countries through fun, strategy, and a little friendly competition. From thrilling casino spins to epic strategy battles, mind-bending puzzles, and social word challenges, our diverse game portfolio has something for everyone. Fan-favorites and latest hits include FarmVille™, Words With Friends™, Zynga Poker™, Game of Thrones Slots Casino™, Wizard of Oz Slots™, Hit it Rich! Slots™, Wonka Slots™, Top Eleven™, Toon Blast™, Empires & Puzzles™, Merge Dragons!™, CSR Racing™, Harry Potter: Puzzles & Spells™, Match Factory™, and Color Block Jam™—plus many more! Founded in 2007 and headquartered in California, our teams span North America, Europe, and Asia, working together to craft unforgettable gaming experiences. Whether you're spinning, strategizing, matching, or competing, Zynga is where fun meets innovation—and where you can take your career to the next level. Join us and be part of the play! We are looking for a Senior Product Manager to join us at NaturalMotion to help build a new, unannounced mobile free-to-play action game. We embrace a hybrid work environment. Within this role, you would work 2 days per week in our London office and the remaining days at home. What You’ll Do: Work closely with a multi-disciplined team (Design, Art, Programming & Analytics) to design, scope and implement core features that result in an outstanding gameplay experience for our players and positively inflect metrics. Own and manage the live operations schedule, ensuring best-in-class execution. Emphasis on attention to detail, proactive communication, and measurable results. Support the leadership team in defining and iterating upon the game’s business strategy to build a robust product roadmap for development a

Senior Data Journalist Weekly office requirement: Hybrid, 2 days in office Employment type: Permanent At GWI we’re always looking for extraordinary people who thrive on making an extraordinary impact. Right now we’re looking for a Senior Data Journalist to play a key role in our PR & Comms team in London. If that’s you, and making a difference gets you out of bed in the morning, keep reading. It could be the start of something, well, extraordinary. As our Senior Data Journalist, you’ll: Play a pivotal role within the PR & Corporate Comms team, interrogating GWI data and transforming it into actionable, commercially impactful and, editorially punchy narratives. With a journalistic mindset, your work will showcase the value of GWI’s solutions across key personas, verticals and, companies to support GWI’s positioning at the forefront of AI-powered insights in an increasingly agent-driven world. A few things you’ll be responsible for: Support proactive pitches and media enquiries with data points to strengthen the story and build trust with media partners. Partner with the Marketing and PR team to deliver narrative and unique view points for events through relevant formats and channels Collaborating with Head of Comms, lead on the development and upkeep of industry wide data story tracking and wider press narrative trends, themes and forward features. Partner with Marketing, GWI leaders and Insights team to identify strategic thought-leadership themes and bring them to life through compelling data stories. Partner with the Marketing team to support ABM and demand gen efforts for high-value prospects by transforming GWI data into bespoke insights that drive engagement and accelerate pipeline through tailored content. Build bespoke data stories for high-value accounts, enabling Marketing and Revenue teams to deliver personalized campaigns and outreach that resonate with target prospects. Deliver outputs including presentations, white papers, reports, podcast

Product Support Specialist EviSmart | Global Continuity Team • On-site • Full-Time • Night Shift We're looking for a Product Support Specialist who can help customers resolve software issues and keep their operations running. Our customers are dental labs and dentists around the world who rely on our software every day. When something isn't working, we need someone who can understand the problem, find a practical solution, and keep the customer informed. What You'll Do Assist customers with software issues, questions, and troubleshooting. Understand how our products work and how customers use them. Find temporary workarounds when an immediate fix isn't available. Manage support tickets and follow through until issues are resolved. Work with Technical Support and Engineering teams on more complex issues. Provide clear and timely updates to customers during incidents. Identify recurring problems and help prevent them from happening again. Help improve our support processes and knowledge resources. What We're Looking For Experience in software product support, application support, or SaaS customer support. Strong problem-solving skills and the ability to troubleshoot software issues. Good written and verbal English communication skills. Ability to explain technical problems in simple terms. Familiarity with ticketing systems and basic technical troubleshooting. Ability to prioritize issues and remain calm under pressure. A proactive mindset and willingness to learn complex software products. You don't need to be a software developer. What matters is your ability to understand the product, solve customer problems, and take ownership until customers can continue working. About EviSmart EviSmart develops software that helps dental labs and dental professionals manage their digital workflows. You'll join our Global Continuity team, working alongside Product Support and Technical Support Specialists to help customers around the world keep their o

Due to the nature of the projects and specific client security clearance, this role requires the successful candidate to be a Singapore Citizen or PR of Singapore. Senior Infrastructure Engineers help clients build and evolve systems that client organizations use to deliver and run software. They are comfortable working within teams of people with diverse roles and levels of experience to find solutions that meet the needs of the organization. They combine technical expertise and understanding with consideration of different situational needs. They champion technical quality and effective ways of working as a means to better outcomes for clients, rather than an end in themselves. They help clients to understand agile ways of working and DevOps as a mindset for collaboration. Job responsibilities You will work within teams to launch projects through hands-on implementation, evaluate existing infrastructure and drive improvements. You will explore the client’s needs and collaborate on building a technical roadmap and impactful solution that will support their ambitious business goals. You will help shape and build Thoughtworks’ cloud and infrastructure practice through collaboration with other practitioners, business development, marketing and capabilities development teams. You will ensure and build the controls and processes for continuous delivery and evolution of infrastructure and applications, driving automation through all stages of the process. You will take a proactive role in monitoring and ensuring that technical expectations of deliverables are consistently met on projects. You will provide expertise and guidance in the areas of DevOps, cloud, platform and infrastructure engineering, both internally and in client sites. You will establish trusting and thoughtful partnerships with a client’s engineering leadership. You will adjust and suggest innovative solutions to current constraints and business policies. Job qualifications Technical Skills You can

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are hiring a Principal Software Engineer for our Anti-Abuse team. The Anti-Abuse team sits at the core of protecting Snowflake and our customers from abuse on the Snowflake Platform. We strive to see the complete picture, leading platform-wide abuse and fraud detection while designing and deploying proactive controls for Snowflake's highest-risk capabilities: Snowpark, Data Sharing, Cortex AI, and the next generation of cloud engineering challenges as Snowflake rapidly scales. In this role, you will be the lead technical architect responsible for defining and driving our technical strategy for abuse prevention, detection, and response across the entire Snowflake ecosystem. AS A PRINCIPAL SOFTWARE ENGINEER, ANTI-ABUSE AT SNOWFLAKE, YOU WILL: Define and drive the long-term technical vision for abuse and fraud detection across the Snowflake platform, serving as the chief architect for platform-wide anti-abuse strategy Partner directly with product and engineering teams building Snowflake's newest and highest-risk surfaces (Snowpark user code execution runtimes, Data Sharing and Marketplace, AI/LLM services) to design and deploy robust anti-abuse controls from day one Architect and scale high-throughput, low-latency telemetry pipelines and risk-scoring engines capable of ana

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. Everpure is seeking a Senior Content Writer with strong enterprise infrastructure expertise to join the Global Value Management team. This role is responsible for developing high-quality, reusable, modular written content that enables the creation of compelling, enterprise-grade value propositions, proactive proposals and supporting technical, operational and commercial documentation. You will apply your understanding of enterprise infrastructure architectures to synthesize complex technical, operational and commercial inputs from Product, Engineering, Value Consultants, Competitive Intelligence, CX, Partners and Sales into clear, structured customer narratives that articulate the business value of Pure solutions. As the primary content writer within the team, you will help create and maintain the global master content library that underpins scalable proposal creation. You will enforce written content standards, ensuring outputs are governed, reusable and aligned to established messaging and quality standards. What You’ll Do Build & Maintain Reusable Content Own writing of defined technical, operational and financial value levers for Pure solutions. Develop reusable modular components at multiple levels of detail (executive summary, standard narrative, detailed technical content). Create persona and industry aware variations of core narrative where required. Consume and adapt existing Pure content (case stud

What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients. Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible. Description: The Global Protective Security Operations Specialist will report to the Senior Director, Global Security in close coordination with t he Regional Security Managers, and relevant business stakeholders . This role requires a highly adaptable security professional capable of seamlessly shifting between proactive global travel risk mitigation , high visibility corporate event and executive protection security, and performing discreet internal investigations. This role is cross-functional and requires a well-organized and detail-oriented individual with a “low-profile, high-impact” mindset. This role will be based in San Diego California at the Illumina Headquarters. The Global Protective Security Operations Specialist will have significant knowledge and operational experience in High-Risk Travel Security. They will monitor worldwide events through use of open source and tactical intelligence platforms and perform continuous geopolitical risk assessments and threat monitoring to assess the real and potential impacts upon Illumina personnel, operations, physical asse

The Credit Portfolio Analyst II is an intermediate-level position responsible for conducting credit reviews, credit approval and monitoring the portfolio to identify credit migration in coordination with the Risk Management team. The overall objective of this role is to manage Citi's portfolio exposure to clients and counterparties globally. Job Responsibilities: Conduct risk assessments and client credit analyses with supervision. Review financial results and peer analyses to support the preparation of financial projections. Assist in the preparation of green-light and transaction approval memos. Support due diligence activities and the building of cash flow models and sensitivity analyses. Escalate credit concerns and updates to senior risk and business managers. Support the proposal of risk mitigation actions by staying informed of related developments in the portfolio and industry, and by understanding the credit process, policies, and Citi's risk appetite. Assist with portfolio review preparation and the conduct of stress tests. Build working relationships with various teams across the bank, including deal, coverage, and product teams. Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets. Support compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment, and escalating, managing, and reporting control issues with transparency. Provide input into the risk analysis of tools used to monitor Credit Risk Exposure Assist in the assessment of collateral risk and stress testing. Assist in the preparation of risk review materials for proactive risk management and to present to internal stakeholders. Assist in monitoring credit portfolio limits to ensur