Product Leadership Jobs

Coder is looking for a Customer Support Engineer to join our dynamic, collaborative team. In this pivotal role, you’ll work hand-in-hand with our Product and Customer Success teams, making a direct and lasting impact on our fast-growing business. As part of a small, agile group, your expertise will be highly visible, helping shape the future of our Customer Support function. We’re looking for someone who thrives in a fast-paced environment built on open communication, continuous learning, and creative problem-solving. You are proactive, detail-oriented, tactful, and endlessly curious about new technologies. With a natural instinct for automation, process improvement, and exceptional customer experiences, you’ll troubleshoot complex issues, deliver timely and effective solutions, and communicate with clarity and empathy. Above all, you’ll be a passionate advocate for our customers by driving satisfaction, fostering success, and elevating the support experience at every touchpoint. What you’ll do here Reproduce and debug customer issues by building or using existing test environments and tools Communicate tactfully with customers Gather information, provide diagnostic and resolution steps, convey process and product guidance and follow up after issues are resolved Solve incoming technical support requests in a timely manner, including high-severity urgent cases Identify and communicate product usage trends, bugs and feature requests Guide and mentor new team members on processes and procedures Collaborate with Enterprise Account Managers to schedule, coordinate, and lead customer debugging calls Document and record all activity with customers in accordance to both internal and external security standards Help build out the scope of the team by contributing to product documentation, customer knowledge base, and best practices guides Continuously improve process and tools in collaboration with the team Periodic on-call rotation for production-down issues What we’re look

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London/Cardiff/UK Remote | 💰£57,000 - £70,000 + Incentive Awards tied to your performance + Benefits ✨ At Monzo our mission is to make money work for everyone. Central to this is making sure the bank is safe and secure for our customers. We’re always keen to hear from people who believe in our mission and want to join us on this journey. We’re looking for a proactive, curious, technically-minded and organised Senior Security Analyst to join Monzo's Security team. Our team is Monzo’s front door to Security, helping the whole business operate securely. This means you’ll get exposure to a wide range of business context and a broad mix of information security work. One day you might be assessing the security of a new supplier; the next you could be supporting an audit or assurance review, assessing the risks of a new product or technology change, updating a policy, or helping a team turn regulatory requirements into practical action. You’ll work closely with security specialists, engineers, product teams, third party risk, procurement, and colleagues from across Monzo to solve interesting problems and strengthen how we effect

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible. Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy. The Role The Customer Onboarding team, part of Block's Financial Crimes organization, protects Block's ecosystem through the protocols that govern secure customer onboarding, ongoing monitoring and EDD, and compliant account restoration. As an enterprise role, the KYC Due Diligence Policy and Strategy Manager sets KYC policy and strategy for Block, Inc. as a whole — spanning Square, Cash App, TIDAL, and other business lines — combining policy expertise with practical implementation to strengthen KYC processes, with particular emphasis on identity verification and EDD. You Will Lead the development, review, and maintenance of enterprise KYC policies, standards, supplementary guidance, and exception requests Monitor regulatory change, assess impact on existing KYC frameworks, and keep global standards aligned with local requirements Partner with cross-functional teams to implement KYC requirements, and advise compliance technology teams on the policy requirements shaping KYC solutions Define policy requirements, guardrails, and validation criteria for AI/ML-driven risk-based se

Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career. The Associate Underwriter reviews, markets and prices for new and renewal applications, endorsements, and related documents within company/agency granted authority. The Associate will support underwriters and agents to ensure delivery, follow-up and servicing requirements of all new business and renewal accounts. This position will be an in-office role in our office in Red Bank, NJ. Responsibilities: Develop the ability to perform risk selection and analysis by examining and evaluating documents such as application forms, inspections reports, financial reports, product brochures, company referral agreements, and other pertinent documents to determine the degree of risk, underwriting and market selection. Build relationships with agents through in-house placement of new business. Effectively communicate with agent or broker clients, company underwriters, internal staff and management to obtain additional information, quote rates, as well as servicing existing accounts. Connect with carrier underwriters to assist in learning coverage, guidelines, and technology. Maintain renewal book of business/premium as required. Address assigned workload within quality, productivity and service standards as established by the company/underwriting guidelines. Appropriate and timely response to questions posed by brokers, clients, underwriters and other company personnel. Special projects as needed. Requirements: Bachelor’s Degree preferred. 2-5 years of si

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London or Remote (UK) | 💰 £94,700 - £111,400 ➕ incentive awards tied to your performance | Benefits | Hear from the team ⭐ About the role We're looking for a hands-on, detail-oriented and proactive Operational Tax Senior Manager to support the Tax team at Monzo, and our wider Finance and Product teams. You'll be joining our Tax Team and will be leading on all taxes that touch our customers and their tax reporting, across the UK and Europe. You’ll report into our Tax Governance Lead. This role covers all taxes that relate to customer liabilities or customer tax reporting. These are a core part of product design: we make sure we comply with our own obligations, and we make it as easy as possible for customers to comply with theirs. As we launch new products and enter new markets, this is a key area of our tax strategy, and this role gives you the exciting opportunity to own it and work closely with diverse teams across the business. 🔑 You’ll play a key role by… Owning operational tax: Be Monzo’s subject matter expert on operational tax, advising the business and making sure we meet our obligations as we grow and

At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. Scale Frontier Data is the organization behind the training and evaluation data that frontier labs depend on. We build the systems, tooling, and expert workflows that turn hard human expertise into signals that models can learn from, across reasoning, coding, agentic tool use, and domain expertise. About our Customer Platform team: Our Customer Platform Team plays a pivotal role in integrating our platform with external systems and ensuring seamless, reliable connectivity for both internal users and customers. As the leader of this team, you’ll drive the strategy, architecture, and development of our connectivity solutions, focusing on API integration, distributed systems, and a robust data platform. Your role will be crucial in maintaining and enhancing our platform’s ability to meet the needs of both our internal and external stakeholders. Responsibilities: Own large areas within our product Comfortable working cross functionally, whether that be internal or external customers Build features end-to-end: front-end, back-end, system design, debugging and testing Deliver experiments at a high velocity and level of quality to engage our customers Work across the entire product lifecycle from conceptualization through production Influence the culture, values, and processes of a growing engineering team Inspire and mentor less experienced engineers Collaborating with cross-functional teams to define, design, and ship new product features and experiences. Requirements: At least 7-10 years of relevant experience is preferred Track record of shipping high-quality products and features at scale Desire to work in a very fast-paced environment Abil

Job Overview As a UI/UX Designer, you will shape the web interfaces and interaction systems supporting the World of Warships product. You’ll work closely with developers, QA, analysts, PMs, and other designers to take concepts from initial sketches through implementation, while maintaining a consistent and high-quality visual style. You’ll use a data-driven, product-oriented approach to continuously improve features based on user feedback and contribute to clear UI guidelines and design documentation. Reports to Project manager What will you do? Design the web interfaces from a sketch to the final implementation and take control of the interface assembly Maintain and improve the visual style of the web services Control the visual quality of the UI at each stage of production: conception, design layouts, implementation Iteratively improve the design of features in accordance with user feedback and possible changes in the technical requirements of the development Prepare project documentation: interaction description, UI guidelines, fixing rules and improvements in the user interface system Interact with other designers, analysts, developers, and QA Create tasks for the 2D team and UI writers What are we looking for? 3+ years of working experience Deep understanding of UX principles and interaction design Data-driven design approach and product-oriented mindset Experience using analytics, user research, and feedback to drive design decisions Ability to design scalable UI systems and establish reusable patterns and standards Excellent knowledge of Figma Experience working with Jira/Confluence Advanced level of English and Russian language What additional skills will help you stand out? Experience working with AI tools Basic understanding of layout & frontend markup (HTML/CSS), and the use of DevTools to identify differences from the design Work mode Hybrid (3 days of work from the office) This role isn't eligible for relocation & immigration support. Bene

As a Senior Solutions Engineer, you will be the primary technical resource for our ANZ Accounts team. You will share your product and technical expertise across security and observability use cases, through presentations, product demonstrations, and technical evaluations (Proof Of Values). As the technical expert, you will work with clients to understand their requirements and pain points, then design the right solution for their business needs. During the sales cycle you will guide customers through POVs, demonstrating Sumo Logic’s ability to meet and exceed their requirements and building a positive relationship that will provide continuous value to our customers. Finally, you will have the opportunity to work cross-functionally with our Product Management and Engineering teams to share your knowledge and experiences to ultimately improve our business and our customers’ success. We seek talent who wants to leverage their technical and people skills to help deliver solutions to clients directly and become a trusted advisor in the process. Above all else, you should be highly self-motivated and extremely curious to learn more Sumo Logic and the vast problems that it can solve. Responsibilities Partner with the Account Executives / Account Managers to understand customer challenges and mains, and articulate Sumo Logic’s value proposition, vision, and strategy to customers Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility Understand and help orchestrate all phases of the sales cycle, including leading technical validations during the Proof of Value phase Be successful working with all levels of an organization, from executives down to individual developers and Site Reliability Engineers Deliver product and technical demonstrations of the Sumo Logic service Work cross functionally with Product Management and Engineering to improve the Sumo Logic service based on your experience with customers Requirem

Banking hasn't changed much in decades. We're changing that. One product at a time. Lunar is a Nordic challenger bank building the future of financial life with AI at the core. Our engineers, designers, and product people work on problems that actually matter. Making money simpler, smarter, and more rewarding for a million registered users across the Nordics. Fully licensed and founded in 2015, with offices in Copenhagen, Aarhus and Stockholm. We move fast, we build with purpose, and we're just getting started. As our new Senior Finance Systems & Data Engineer , you'll join the Controlling & Transformation team based in Copenhagen , working to turn messy finance data into infrastructure the whole company can trust. To be upfront: the pipes are still being built. You won't inherit a polished warehouse — you'll be the person who helps shape what it will look like. This is a role for someone who wants ownership of a foundation, not a seat next to one. What will you do? Own the design of Lunar's financial data architecture, the flows from our core banking platforms through the ledger and data warehouse into Business Central, and set the direction for how it evolves Lead the automation of the month-end close, replacing manual steps cycle by cycle until it's fast, reliable and boring, starting with the reconciliations between source systems and the general ledger Get hands on when data issues appear. You'll query the data yourself, reconcile it, find the root cause and drive it to resolution rather than passing it on Be the system owner for Business Central and other relevant finance systems, covering configuration, access, releases and incidents, and hold tech and external vendors to designs that work for finance from the start Act as the bridge between finance, product and tech: set the standard for data quality across finance source systems, translate finance's needs into requirements the data squads can build against, and rethink core processes with AI What are we loo

Banking hasn't changed much in decades. We're changing that. One product at a time. Lunar is a Nordic challenger bank building the future of financial life with AI at the core. Our engineers, designers, and product people work on problems that actually matter. Making money simpler, smarter, and more rewarding for over a million registered users across the Nordics. Fully licensed and founded in 2015, with offices in Copenhagen, Aarhus and Stockholm. We move fast, we build with purpose, and we're just getting started. As our new Operational Risk Analyst, you’ll join the Risk Management team based in Copenhagen . It’s a busy seat with a lot on the table, so you’ll work across operational risk, controls, and resilience while keeping Lunar ahead of the curve and enabling the business to move fast with confidence. What will you do? Your core responsibility is identifying, measuring, and managing Lunar's operational risks — and making sure the right people have the right information to act on them, at the right time. Own and continuously develop our operational risk framework - working with operational risks and incidents day to day, running risk assessments, and turning findings into clear, business-oriented actions. Act as a trusted advisor to the business on operational risk, incidents, and controls. Champion a strong risk culture by facilitating risk self-assessment workshops across teams, keeping risks and incidents visible, and owning the process for registering, tracking identified risks, providing key input to our ICAAP and reporting to management and the board. Own the governance of our Product Approval Process, ensuring operational risk is properly assessed as new products and initiatives move through it. Drive continuous improvement by taking ownership, flagging process gaps, and contributing to how the team gets better over time. What are we looking for in you? Deep experience with operational risk management in a financial institution with exposure to running