Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. About the team / Product at Justworks The Justworks Product team advances our mission by building products that extend levels of personal care and deep expertise that our customers have never experienced before. We craft innovative solutions that guide users through the most complicated challenges of running (and working for) a small business, with ease. We deeply understand complex regulatory spaces like FinTech, Healthcare, and HRTech, and have a keen intuition for how to connect threads across our customers’ needs and our business’ risk management and commercialization strategy. Our Product Managers lead highly collaborative creative endeavors, bringing together stakeholders across engineering, design, data services, operations, and customer-facing teams to deliver tangible value. By joining us, you’ll be part of an experienced team of Product Managers who have a proven track record of building large-scale software products that impact small businesses worldwide. About the role The Benefits team empowers small businesses to easily offer the health insurance, wealth benefits, and perks that help them attract and retain talent w
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Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. About the team This role reports to the Manager of Program Management under the Technology Strategy & Operations team. Our Program Management function plays a vital role in keeping Justworks’ Technology Division – comprising Product, Design, Engineering, and Data – focused and connected. We connect dots and break silos across teams by maintaining an effective operating cadence, managing strategic initiatives, and leading special projects that help translate strategy into execution. Who You Are You’re excited by the idea of leading initiatives across the organization and driving impact. Everything you deliver is backed by a solid strategy. You maintain confidence throughout your work while staying committed to getting things done. As a Program Manager on the Technology team, you will work closely with Product, Design, Engineering, and Data, in partnership with teams across Revenue, Operations, and Legal, to accelerate the delivery of high-impact initiatives that are critical to driving our strategy and alignment with company goals. You will drive product initiatives forward that have multiple stakeholders, competing deadlines, and
Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. About Justworks Justworks is leveling the playing field for all small businesses. We handle the nitty-gritty of payroll, benefits, compliance, and HR, so our customers have more time to learn, grow, and seek something worthwhile. Today, Justworks offices in New York, Toronto, London, Tampa and Mexico City serve more than 12,000 businesses and 200,000 workers around the globe. Our mission is to help entrepreneurs and businesses grow with confidence. This means our customers are at the center of everything we do, and working at Justworks is an opportunity to obsess over creating and delivering value that helps millions achieve their dreams. We're united by shared goals and motivations, best summed up in our company values, which are reflected in our products and our team. About the team / Product at Justworks The Justworks Product team advances our mission by building products that extend levels of personal care and deep expertise that our customers have never experienced before. They craft innovative solutions that guide users through the most complicated challenges of running (and working for) a small business, with ease. They deeply underst
Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. About Justworks Justworks is leveling the playing field for all small businesses. We handle the nitty-gritty of payroll, benefits, compliance, and HR, so our customers have more time to learn, grow, and seek something worthwhile. Today, Justworks offices in New York, Toronto, London, Tampa and Mexico City serve more than 12,000 businesses and 200,000 workers around the globe. Our mission is to help entrepreneurs and businesses grow with confidence. This means our customers are at the center of everything we do, and working at Justworks is an opportunity to obsess over creating and delivering value that helps millions achieve their dreams. We’re united by shared goals and motivations, best summed up in our company values , which are reflected in our products and our team. About the Team / Product at Justworks The Justworks Product team advances our mission by building products that extend levels of personal care and deep expertise that our customers have never experienced before. They craft innovative solutions that guide users through the most complicated challenges of running (and working for) a small business, with ease. They deeply
Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. About the team This role reports to the Manager of Program Management under the Technology Strategy & Operations team. Our Program Management function plays a vital role in keeping Justworks’ Technology Division – comprising Product, Design, Engineering, and Data – focused and connected. We connect dots and break silos across teams by maintaining an effective operating cadence, managing strategic initiatives, and leading special projects that help translate strategy into execution. Who You Are You’re excited by the idea of leading initiatives across the organization and driving impact. Everything you deliver is backed by a solid strategy. You maintain confidence throughout all your projects and are committed to getting things done. As a Senior Program Manager within the Technology team, you will work closely with Product, Design, Engineering, Data, and Operations to accelerate the delivery of high-impact initiatives that are critical to driving our strategy and alignment with company goals. You will drive product initiatives forward that have multiple stakeholders, competing deadlines, and many moving parts. In this role, you’ll ac
Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. About the team / Product at Justworks The Justworks Product team advances our mission by building products that extend levels of personal care and deep expertise that our customers have never experienced before. They craft innovative solutions that guide users through the most complicated challenges of running (and working for) a small business, with ease. They deeply understand complex regulatory spaces like FinTech, Healthcare, and HRTech, and have a keen intuition for how to connect threads across our customers’ needs and our business’ risk management and commercialization strategy. Our Product Managers lead highly collaborative creative endeavors, bringing together stakeholders across engineering, design, data services, operations, and customer-facing teams to deliver tangible value. By joining us, you’ll be part of an experienced team of Product Managers who have a proven track record of building large-scale software products that impact small businesses worldwide. We’re looking for teammates who will help shape Justworks’ future and make a profound impact on our business. As a Product Manager, you’ll be working across complex spa
At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. The Role You’ll Play: As Lead Product Manager, Professional Services , you’ll operate at the intersection of product strategy, customer need, and commercial opportunity—helping to shape solutions that extend our product portfolio and support strategic customer outcomes. Define and drive the product approach for Professional Services-led opportunities Identify where customer needs can be solved through scalable product extensions, configuration, or targeted enhancements. Evaluate opportunities through the lens of customer value, strategic fit, implementation complexity, and long-term maintainability. Help shape a thoughtful path forward for requests that sit adjacent to—or outside of—the existing roadmap. Bring product rigor to opportunities that are often cross-functional, time-sensitive, and not always neatly defined within the existing roadmap. Partner across Product, Engineering, Sales, Customer Success, and Professional Services Translate customer-driven requests into clear product decisions, recommendations, and next steps. Collaborate closely with cross-functional stakeholders to align on priorities, trade-offs, and execution plans. Build strong rapport with internal count
At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. The Role You'll Play Own the strategy, roadmap, and governance for Mindbody's external API ecosystem — the APIs that partners, integrators, and enterprise customers build on. Treat the API as a product. Set the standards for API design, authentication and authorization, versioning, deprecation lifecycle, rate limiting, and the SLAs our partners depend on. Shape the external developer experience, including documentation, support, sandbox environments, webhooks, and onboarding, so partners can integrate quickly and confidently. Be the voice of the external developer and partner. Turn integration pain points and usage patterns into a clear point of view on the highest-ROI opportunities for the ecosystem. Collaborate closely with the Partnerships team and external partners to land strategic integrations that solve real customer pain points and drive meaningful business value. Own the go-to-market for API changes, internally and externally. Drive CX, Sales, and Account Management enablement, and communicate clearly with partners and enterprise customers, so launches, versioning, and deprecations land smoothly. Define the success metrics for the ecosystem (adoption, partner activation
At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. About the Role Every consumer experience Mindbody ships is built on top of our consumer platform. The platform is the shared foundation that lets our front-end squads deliver reliable, consistent wellness experiences without rebuilding the plumbing every time. This role exists to answer a deceptively simple question: what does the consumer platform need to become so that front-end squads can move fast on solid ground — and how do we get there from a legacy monolith without breaking the surfaces that depend on it today? This is a senior individual-contributor role for a product leader who is equally comfortable in two rooms: designing API contracts and service boundaries with a senior backend engineering team, and making the cross-surface platform calls that keep multiple consumer squads pulling in the same direction. You'll own the consumer platform roadmap, partner closely with engineering and your downstream partner squads, and be measured on how much faster and more reliably the rest of consumer can build because of the foundation you've shaped. What you'll do Own the consumer platform strategy and roadmap. Define the capabilities the platform must provide so consumer s
The Team + The Role Pendo is the AI-powered analytics and adoption platform for builders. It connects a portfolio of apps and agents, bought and built, to user success and business outcomes. The Product team builds the tools that help customers understand how software gets built, adopted, and improved. As a Sr. Product Manager, you will own strategy, roadmap, discovery, delivery, and lifecycle outcomes for a defined product area. You will work across engineering, design, go-to-market, and customer-facing teams to build for enterprise customers and their complex workflows, security needs, compliance considerations, and data privacy expectations. This is a role based in-office in Raleigh or New York, or Remote in East Coast. What this looks like day-to-day Product vision and strategy: Define the roadmap for your product area and defend prioritization decisions with data, customer insight, and clear reasoning. You will balance the long-term direction of the product area with near-term delivery and contribute to how your work integrates with the broader Pendo platform. Launch and lifecycle ownership: Drive the full product lifecycle from early concept through general availability and post-launch iteration. You will make clear calls on scope, sequence, and tradeoffs while owning the outcome of what ships. Discovery and market intelligence: Run continuous discovery with enterprise customers and prospects to understand complex workflows, compliance needs, and buying expectations. You will separate table-stakes requirements from differentiation opportunities and synthesize findings into actionable product decisions. Cross-functional execution: Work closely with engineering to sequence and scope work, and partner with design on interaction models and user experience. You will hold the quality bar for acceptance criteria, dependency management, sprint discipline, and delivery readiness. Go-to-market partnership: Serve as the subject-matter expert for Sales, Customer Success,
PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization. Senior Product Manager for AI and Automation PagerDuty is redefining how modern engineering and operations teams work. PagerDuty’s Automation Platform includes Workflows, Actions, Connectors, and a growing agentic layer built on Skills and Tools. This is the backbone of how teams eliminate toil, respond to incidents autonomously, and ultimately enable AI-native SRE agents. As Senior Product Manager for AI and Automation, you will own product strategy and execution across our Operations Cloud SaaS and on-premises automation products and lead the roadmap for the agentic automation experience we’re building for autonomous SRE agents. This is a high-visibility, high impact role that sits at the intersection of developer tooling, enterprise operations, and frontier AI product design. You will report directly to the Senior Director of Product Management for the AI & Automation group and will partner tightly with engineering, design, GTM, and enterprise customers. Key Responsibilities Define and drive the multi-year roadmap for Workflows and Actions, covering both cloud-delivered SaaS and on-p
PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization. Senior Product Manager for AI and Automation PagerDuty is redefining how modern engineering and operations teams work. PagerDuty’s Automation Platform includes Workflows, Actions, Connectors, and a growing agentic layer built on Skills and Tools. This is the backbone of how teams eliminate toil, respond to incidents autonomously, and ultimately enable AI-native SRE agents. As Senior Product Manager for AI and Automation, you will own product strategy and execution across our Operations Cloud SaaS and on-premises automation products and lead the roadmap for the agentic automation experience we’re building for autonomous SRE agents. This is a high-visibility, high impact role that sits at the intersection of developer tooling, enterprise operations, and frontier AI product design. You will report directly to the Senior Director of Product Management for the AI & Automation group and will partner tightly with engineering, design, GTM, and enterprise customers. Key Responsibilities Define and drive the multi-year roadmap for Workflows and Actions, covering both cloud-delivered SaaS and on-p
The Team + The Role The Product Design team at Pendo works closely with senior product leaders and sits at the center of product strategy and delivery. The team operates close to both the problem and the build, using LLM-assisted exploration, code-level prototyping, and customer validation before work moves into Figma for systems and polish. Designers ship across a multi-app platform with a high bar for craft, reliability, and product impact. As a Staff Product Designer, you will lead design across the platform and move toward the highest-impact work. You will own projects end-to-end, from problem framing through shipping, partnering with product and engineering to make sophisticated experiences feel simple. AI-assisted workflows are part of how this team works every day, and this role is expected to use, improve, and share those workflows. This role is based in our Raleigh office. What this looks like day-to-day Platform design leadership: Lead design across multiple product areas and own projects from problem framing through shipping. Partner with product and engineering to reduce complexity without losing capability, starting from customer need rather than feature requests. Prototyping and validation: Build interactive prototypes using code-adjacent tools and validate them with real users before engineering investment. Use findings to sharpen flows, surface edge cases, and improve the work before full systemization. AI-integrated workflow: Use AI tools actively across the design process, including LLMs for problem framing and brief development, Cursor and Claude for prototyping, and generative tools for faster interface exploration. Document and share prompts, patterns, and workflows with design and engineering partners. Design systems: Translate and evolve Pendo's design principles into reusable components and patterns. Identify when to extend existing systems and when to push them forward, then drive those decisions with stakeholders. Cross-functional alignment
Sr. Product Manager, Analytics The team + the role Pendo is the AI-powered analytics and adoption platform for builders. The Product team builds the tools that help software teams understand how their products are used, where adoption breaks down, and what drives business outcomes. AI features are increasingly central to the analytics roadmap — surfacing intelligent insights, automating pattern detection, and embedding AI-assisted workflows directly into the product experience. This team is embedded in its own customer base, runs continuous discovery, and treats customer outcomes as the primary measure of whether the work is good. This role owns an analytics product area end-to-end: strategy, roadmap, discovery, and delivery across a globally distributed cross-functional team spanning Raleigh, New York, and Pendo's India-based engineering and product teams. Customer outcomes are the starting point for every significant decision. Discovery is continuous, not episodic. Operating across time zones is a practical requirement — the person in this role adapts their working hours to maintain meaningful overlap with India-based teams and builds the async artifacts that let those teams work independently between overlap windows. This role is based in Raleigh, NC (primary), with New York, NY and East Coast remote candidates also considered. Pendo's hybrid model requires in-office 3 days per week for local candidates. What this looks like day-to-day Own the analytics product roadmap — define priorities, defend tradeoffs with data and reasoning, and keep the long-term direction aligned with enterprise customer needs and the broader Pendo platform. Drive AI-powered capabilities within the analytics area: define what the AI does, how outputs are surfaced, how confidence is communicated, and where human judgment stays in the loop — with the customer problem as the starting point, not the model capability. Run continuous discovery with enterprise customers and India-based product a
Most PMs write specs and wait for feedback. You'll be deploying AI agents with real customers across APAC, then turning what you learn into product direction that actually matters. The Company Sendbird is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations—chat, voice, video, messaging APIs—and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users. We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good. We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stack—into intelligence, into experience, into outcomes. We had a choice: protect what we built, or reinvent ourselves. We chose reinvention. In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we'd launched our AI agent for enterprise CX—built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to delight.ai. The name says it all. AI's real promise isn't efficiency or cost savings. It's giving customers back something they lost—the feeling of being truly understood and cared for. Not satisfied. Delighted. The Product Delight.ai is the AI concierge for customer experience. Most AI agents forget you the moment the conversation ends. Ours doesn't. Delight.ai builds memory over time, learns preferences, and connects context across every channel—chat, SMS, email, voice, WhatsApp—without losing the thread. We're building AI that makes customers feel understood, seen, and remembered. Why Forward Deployed Product Manager Enterprise AI isn't won in the roadmap, it's won in the field. Businesses across APAC are trying to f
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