Product Policy Manager Jobs

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Program Manager on Anthropic's Safeguards team, you'll help make sure we meet our obligations under AI safety laws and regulations around the world. Working closely with Legal, you'll turn new and emerging requirements into programs, controls, and deliverables. This requires a detailed understanding of how our models and products are built, evaluated and safeguarded. Your work will support Anthropic's commitment to developing AI safely and beneficially as the regulatory landscape evolves. The responsibilities listed below are some examples of areas that someone in this role could own, depending on their experience and the team's needs. Key responsibilities Manage and drive complex safety initiatives that identify, assess and mitigate risks from frontier models, from initial risk assessment through to the deployment of safeguards Partner with the Safeguards incident management team to strengthen incident response and reporting processes, including the policies that determine how incidents are escalated and when they must be reported externally Conduct post-incident reviews, and work with the subject matter experts for each harm area to incorporate the findings into model and product safeguards Own the safety strategy and deliverables for AI systems used in high-risk settings, including risk assessments, technical documentation, and the information that deploying customers need to use those systems safely Define the safety and risk controls that our models and products require, ensure that each control has an owner and a documented procedure, and confirm that it operates as intended Partner closely with the owners of

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We're seeking an experienced Policy Communications Manager to help drive external communications for our security, governance, and responsible scaling programs, and associated work. This role offers the opportunity to help shape how Anthropic communicates about our approach to developing secure AI systems and products, our work to uphold and iterate on our Responsible Scaling Policy framework, and the unique corporate structure that keeps the company accountable to its mission, including our Long-Term Benefit Trust (LTBT) and our status as a public benefit corporation. You'll partner closely with our security, product, legal, governance, and Responsible Scaling Policy (RSP) teams to communicate Anthropic's approach to building safe and secure AI models as the technology becomes increasingly capable across critical domains like cybersecurity. You'll also help lead communications about how Anthropic is governed: the role of the LTBT's independent trustees in overseeing the company and electing members of our board, the obligations that come with our public benefit corporation charter, and why we believe this structure matters as AI systems grow more powerful. As governments establish regulatory frameworks for frontier AI, you'll help articulate how Anthropic approaches its transparency obligations and public reporting commitments, translating evolving requirements into clear, credible external communications. This will include balancing proactive storytelling about product security updates and launches with thoughtful handling of reactive matters as they arise. We're charting new terrain communicating about fast-moving fr

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We're seeking an experienced Executive Escalations Manager to be a founding member of a new pillar of our Operations organization: Community & Executive Escalations. This role is the front line of how Anthropic protects its reputation when high-stakes user issues surface through executive channels. You'll help stand up the function from scratch and operate it day-to-day. You'll be the person building the playbooks and escalation criteria, triaging incoming escalations, and running them to resolution alongside cross-functional partners. The ideal candidate combines calm-under-fire judgment with sharp written communication and a bias toward action. Responsibilities: Build the team's playbooks, escalation criteria, tooling solutions, and SOPs to successfully manage escalations coming from Anthropic’s executive team Own executive escalations end-to-end during your coverage hours Communicate crisply with internal stakeholders: brief executives on live situations, give Comms partners the facts they need, and keep incident channels useful and current Write clear post-escalation reports that capture what happened, what we did, and what should change—so the next escalation is easier than the last Lead a recurring escalations insights forum: identify patterns across escalations and drive the resulting product and policy changes with partner teams You may be a good fit if you have: 6+ years of experience in escalation management, trust & safety operations, customer support, or a related front-line operations role—ideally at a consumer or developer platform. Direct, hands-on experience running incidents or escalations: you'

WHO WE ARE Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. Our goal is to ensure that all students have access to flexible learning environments and educators have the tools they need to support their students. We are on a mission to create innovative, proven learning technology, partnering with educators to ignite student potential. We are a Remote First organization with a strong commitment to excellence, innovation, and customer satisfaction. What You'll Do AI is changing what educational technology can do for students, and the question of whether it actually works for learners is one the whole field is still figuring out. At Edmentum, we think that question deserves real evidence. As Manager, Applied AI Research, you will lead the team that produces it. You will design the studies that test whether our AI-enabled features are reliable, valid, and fair, and you will carry those findings into the rooms where product and policy decisions get made. Your work will shape both what we build and how the broader education community understands responsible AI in the classroom. In this role you will: Lead a team of researchers producing rigorous, defensible evidence on the reliability, validity, and fairness of Edmentum's AI-enabled features. Design and oversee research and validation approaches for automated scoring, algorithmic decision support, and emerging AI capabilities. Represent Edmentum in academic, industry, standards-body, customer, and policy-facing forums, and build our external credibility on responsible AI. Partner with Product Management, Technology, Learning and Assessment Design, and Efficacy Research to shape the questions that matter and deliver answers on the timelines that matter. Help set the AI research agenda alongside senior research leadership, then turn those priorities into a clear plan of work for your team. Hire, coach, and develop researchers, and build a team that grows as fast as the

About the team Would you like to be part of creating a unicorn within a unicorn? Solve some of the biggest challenges facing the financial inclusion of Bharat? Well, then here’s your chance! Financial Services (FS) is one of the fastest growing new businesses at Meesho. It's a large 10X opportunity for Meesho to build financial products for Bharat users and serve the unmet needs of millions of our users. And you will be at the center of this journey, building and scaling the business and serving millions of Meesho users. Meesho FS has several lines of products primarily in lending space for users and sellers of Meesho. We aspire to create one of the country’s largest financial services businesses, drawing inspiration from global giants such as Alibaba, Shopee, and Mercado Libre, who have thrived in markets comparable to India and built large financial businesses. About the Role In this role, you will own the growth and governance of Meesho's Bank and NBFC partnerships across lending. Your first priority will be to scale existing partnerships by improving funnel performance, monitoring portfolio and risk, and deepening partner relationships. You will also lead new-partner integrations end to end, establish standard and increasingly automated operating processes, and build a qualified pipeline of new partners aligned with the supply roadmap. The role requires close collaboration with growth, credit risk, collections, product, technology, legal, compliance, finance, and operations teams to deliver timely launches and stable scale-up. What you will do Own and grow existing Bank and NBFC partnerships by managing joint business plans, supply, funnel performance, and conversion, and by driving initiatives that increase disbursals and assets under management. Build deep relationships and strong governance with partner stakeholders across senior and working teams. Maintain regular engagement, understand strategic, policy, risk, and operational develo

About Paytm Europe Merchants deserve better from their payments provider: fairer pricing, faster settlement, easier tools, and support from a partner that understands their business. Paytm Europe Payments S.A., is being established in Luxembourg, backed by One97 Communications Limited, one of India's largest fintech groups, with the ambition of transforming how SMEs across Europe accept and manage payments. Following launch in Luxembourg, the business will expand into Germany, the Netherlands and other European markets. As a CSSF-regulated Payment Institution, Paytm Europe is committed to building a best-in-class governance, risk and compliance framework from inception. Role Purpose The Manager – Governance, Controls & Assurance is responsible for developing, maintaining and independently overseeing Paytm Europe’s governance framework, internal controls framework and Compliance Monitoring Programme. Working closely with the Chief Compliance Officer, the role provides independent challenge to the first line of defence, coordinates regulatory implementation and supports robust governance across the business, including outsourced activities. Key Responsibilities Governance & Controls Maintain the Governance Framework, governance calendar, governance registers and committee governance.Own and maintain the Internal Controls Framework and Control Library. Review control design and effectiveness and promote continuous improvement. Compliance Monitoring & Assurance Develop and execute the annual risk-based Compliance Monitoring Programme. Perform thematic reviews, walkthroughs, control testing and sampling. Prepare reports, present findings and track remediation through to closure. Outsourcing & Regulatory Oversight Provide second-line oversight of intra-group and third-party outsourcing arrangements. Coordinate regulatory change implementation and regulatory readiness. Support CSSF inspections, internal audit, external audit and independent reviews. Policy & Product

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Strategic Program Lead on the International CX Strategic Programs team within the Customer Experience org, you'll ensure customer experiences are globally relevant, locally compliant, and regionally optimized across APAC, EMEA, and the Americas. You'll work horizontally across product domains and with regional partners to adapt, localize, and scale initiatives, bringing the CX perspective into launch planning so regional customers are never an afterthought. What you’ll do: Own regional launch readiness by ensuring every product or policy launch is adapted for local markets, including language, payment methods, regulatory coverage, and agent enablement. Surface and prioritize region-specific friction by monitoring emerging issues and themes, elevating local trust-breaking patterns to Program Managers and Product teams with clear paths to resolution. Adapt global programs for local context by partnering with Program Managers and Product teams to customize policies, workflows, and automation where regulatory requirements or cultural behaviors differ. Partner with regional CX, Ops, Risk, and Compliance leads to align on local experience quality, legal requirements, and proactive mitigation of market-specific risks, including producing monthly SLA reports for regulated entities. Represent regional customers in global forums, ensuring roadmap discussions,

About Us: Paytm is India’s leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution, Paytm builds technology that enables small businesses and consumers to participate in the digital economy. Our mission is to serve half a billion Indians and bring them into the mainstream economy through technology. About the Team: The Credit Risk Product Team is at the core of our lending operations, ensuring that our risk assessment models are efficient, scalable, and compliant with regulatory frameworks. The team collaborates closely with data scientists, engineers, and business stakeholders to develop and enhance credit risk models, decisioning frameworks, and risk mitigation strategies. By leveraging advanced analytics and machine learning, the team continuously refines underwriting processes to optimize loan performance and reduce defaults. About the Role: We are seeking a detail-oriented Credit Analyst to join our risk management team. The ideal candidate will be responsible for implementing credit risk policies, optimizing risk policies, and ensuring compliance with regulatory requirements. You will work closely with data scientists, product managers, and credit teams to enhance our underwriting models and decisioning frameworks. Key Responsibilities: * Analyze credit risk across various products, including merchant and personal loans, postpaid. * Liaison with the business team to understand the credit risk policies and implement the same on platform. * Implement the credit risk policies on our proprietary platform. * Monitor performance of credit risk policies. Share feedback with product and Policy team what's working well and what needs improvement. * Utilize alternative data sources, machine learning models, and traditional credit assessment techniques to enhance risk evaluation. * Conduct testing and scenario analysis to measure policy resilience. * Monitor key risk indicators (KRIs) and provide actionable

About Us: Paytm is India’s leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution, Paytm builds technology that enables small businesses and consumers to participate in the digital economy. Our mission is to serve half a billion Indians and bring them into the mainstream economy through technology. About the Team: The Credit Risk Product Team is at the core of our lending operations, ensuring that our risk assessment models are efficient, scalable, and compliant with regulatory frameworks. The team collaborates closely with data scientists, engineers, and business stakeholders to develop and enhance credit risk models, decisioning frameworks, and risk mitigation strategies. By leveraging advanced analytics and machine learning, the team continuously refines underwriting processes to optimize loan performance and reduce defaults. About the Role: We are seeking a detail-oriented Credit Analyst to join our risk management team. The ideal candidate will be responsible for implementing credit risk policies, optimizing risk policies, and ensuring compliance with regulatory requirements. You will work closely with data scientists, product managers, and credit teams to enhance our underwriting models and decisioning frameworks. Key Responsibilities: * Analyze credit risk across various products, including merchant and personal loans, postpaid. * Liaison with the business team to understand the credit risk policies and implement the same on platform. * Implement the credit risk policies on our proprietary platform. * Monitor performance of credit risk policies. Share feedback with product and Policy team what's working well and what needs improvement. * Utilize alternative data sources, machine learning models, and traditional credit assessment techniques to enhance risk evaluation. * Conduct testing and scenario analysis to measure policy resilience. * Monitor key risk indicators (KRIs) and provide actionable

Zoox is building autonomous mobility from the ground up — a purpose-built robotaxi designed for riders, not retrofitted from an existing car. As we scale from testing to public commercial service, few things matter more than earning and keeping the trust of the public, regulators, and the communities we operate in. This role sits at the center of that work. We're looking for a Senior Communications Manager of Policy, Safety & Reputation to lead communications across these important business functions. You will set the strategy and execute it, driving proactive campaigns and building relationships that contribute directly to the mission at Zoox. You will also build trust through proactive and reactive communications work across reputation, safety, and policy. In this role you will: Partner cross-functionally with policy, safety, legal, product, and other teams at Zoox to build communication campaigns that further elevate our safety, policy, and reputation initiatives. Own and support a broad range of external communications programs and events aligned with policy and communication objectives. Track the AV regulatory landscape in partnership with policy and turn developments into forward-looking communications strategies. Develop relationships with media and manage inbound and reactive requests across safety and reputation-related topics and issues. Proactively tell our safety story telling and framework to key external stakeholders. Anticipate communications risks and establish risk-mitigation strategies. Serve as a trusted communications partner to safety, product, legal, and policy on sensitive, fast-moving matters. In partnership with our Public Affairs team, build communications programs that support our key community and policy in-market initiatives. Support reactive communications efforts with speed, accuracy, and judgment. Provide communicati

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible. Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy. The Role The Customer Onboarding team, part of Block's Financial Crimes organization, protects Block's ecosystem through the protocols that govern secure customer onboarding, ongoing monitoring and EDD, and compliant account restoration. As an enterprise role, the KYC Due Diligence Policy and Strategy Manager sets KYC policy and strategy for Block, Inc. as a whole — spanning Square, Cash App, TIDAL, and other business lines — combining policy expertise with practical implementation to strengthen KYC processes, with particular emphasis on identity verification and EDD. You Will Lead the development, review, and maintenance of enterprise KYC policies, standards, supplementary guidance, and exception requests Monitor regulatory change, assess impact on existing KYC frameworks, and keep global standards aligned with local requirements Partner with cross-functional teams to implement KYC requirements, and advise compliance technology teams on the policy requirements shaping KYC solutions Define policy requirements, guardrails, and validation criteria for AI/ML-driven risk-based se

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We're looking for a senior Product Marketing Manager to lead go-to-market for Anthropic's highest-priority special projects — the cross-cutting launches, new capabilities, and time-sensitive initiatives that don't map neatly to a single product line but matter enormously to how the market understands Claude and Anthropic. You'll own positioning, messaging, and narrative development for these projects end to end, and you'll also own the program: pulling together product, research, comms, sales, and marketing stakeholders, building the plan, and driving it to launch. This is a senior individual contributor role for someone who operates with a high degree of autonomy. You'll frequently be handed an ambiguous, technically complex problem — sometimes deep in areas like safety and cyber — with a tight timeline and no existing playbook, and be expected to shape the story, build the plan, and ship. If you're a product marketer who is equally strong at crafting the narrative and running the launch, and you want to work on the projects that define the frontier of AI, this role is for you. Responsibilities Own go-to-market strategy for a rotating portfolio of special projects, from positioning and messaging through launch execution and enablement Develop crisp, differentiated narratives for net-new capabilities and initiatives, often where no established market category or language yet exists Translate complex technical subject matter — including safety and safeguards work — into clear, credible messaging for developers, enterprise buyers, and the broader ecosystem Act as the program lead for each project: define the launch

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We're looking for a product marketer to join the Claude Platform Product Marketing team. You'll drive go-to-market for launches across the platform, from new API features and developer tools to the capabilities that ship with new models. In this role, you'll partner with Product to bring new capabilities to market, write the positioning and messaging that explain what each one does and who it's for, and give Sales the narratives and materials they need to win technical deals. If you've run launches for developer platforms, API products, or technical infrastructure and want to launch new capabilities every week, this role is for you. Responsibilities Lead end-to-end go-to-market planning and execution for new platform products, features, and capabilities Develop compelling product messaging, positioning, and value propositions aligned with technical audience needs Drive product launches that generate market momentum, from flagship releases to incremental feature updates Design and implement developer marketing campaigns to drive API adoption and platform usage Support sales enablement initiatives that equip our teams to win: battlecards, pitch materials, customer stories, and objection handling Partner with Product to shape roadmap priorities based on competitive intel, customer research, and field feedback Work closely with Developer Relations, Comms, Creative, Marketing, and Sales to effectively bring new products to market Minimum requirements Have a proven track record of developing and executing go-to-market strategies for API products or developer tools, including successful product launches Have a strong technical

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Product Operations team supports Stripe’s mission (to ‘Increase the GDP of the Internet’) by enabling efficient, user-centered product development at scale. We create, manage, and implement central programs across Stripe that optimize Product development and delivery. The team drives critical, cross-functional initiatives and delivers strategic analyses, such as: Defining launch processes and policy Managing launch processes and execution within product orgs Planning and alignment across Product, Go-to-Market, and Systems / Operations teams Leading commercial execution for priority product launches Aggregating user feedback We are a team-oriented group that collaborates closely with each other and our cross-functional stakeholders. Together, we identify opportunities to design and scale repeatable processes, and we bring clarity and insight to address ambiguous and complex problems at the intersection of go-to-market and product. What you’ll do Responsibilities Lead end-to-end operational readiness and execution for priority product launches, establishing owners, milestones, decision forums, and launch plans. Continuously examine, experiment, and implement measured improvements to our operational model and processes (e.g. automating tasks, building agentic workflows, developing repeatable methodologies) Build with a mindset of scale and flexibility for all internal and external stakeholders Partner with Product teams to help them exe

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About the Role As Senior Product Manager, Policies, you own product strategy and execution for Okta's authentication policy roadmap. The Policies team owns how Okta evaluates risk and context to decide when, how, and whether a user, machine, or agentic identity is allowed to authenticate and stay authenticated. This includes Application Sign-On Policy, Global Session Policy, Okta Account Management Policy (OAMP), and Device Signal Collection Policy as well as the underlying Policy Framework, Policy API, and Auth Pipeline that power them. Policies is foundational to the entire Okta product portfolio as it's the decision layer that sits between every authentication event and the security experience a customer wants for their end users. You'll work closely with engineering, design, other product teams, and cross-functional stakeholders across Okta's platform to ensure policy capabilities evolve strategically, including how policy changes are rolled out and managed at scale (change management / identity operations). What You'll Do Own roadmap and prioritization for your product area, balancing customer requests, platform needs, and market/strategic differentiation Collaborate with design and engineering to define, scope, and ship policies that have best-in-class user experience while meeting the security needs of Okta customers Drive product direction for the Policy Framework, Policy API, and Auth Pipeline that underpin every policy evaluation acros