Product Support Specialist Jobs

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We're hiring an Executive Recruiter to help shape the next generation of senior leadership at Figma. In this highly strategic role, you'll partner closely with senior leaders to define and deliver searches for some of our most critical hires across the business, spanning Director, VP, and C-suite roles. You'll serve as a trusted advisor throughout the search process - from shaping the role and talent strategy through offer and close. You'll bring a strong point of view on the executive talent market, leading talent mapping, market research, and competitive intelligence to help leaders make thoughtful hiring decisions. Along the way, you'll build trusted relationships with exceptional senior leaders and deliver a high-touch candidate experience. Given the visibility and confidential nature of these searches, you'll operate with a high degree of autonomy, judgment, and discretion. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Own full-cycle executive searches end-to-end, from intake and role scoping through pipeline generation, assessment, offer negotiation, and close - for Director, VP, and above roles across the entire Figma business Serve as a strategic partner and trusted advisor to senior hiring leaders, helping shape search strategy, calibrate candidate profiles, and navigate org design and talent decisions Lead in-depth talent mapping and market research across industries, competitors, and adjacent spaces to buil

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma’s Solutions Consulting team is comprised of a group of talented, dynamic, creative, and technical professionals. The team sits within Sales and helps to successfully secure new customers and expand our existing customer base by demonstrating the value of the Figma platform and painting the vision of what is technically possible. We are looking for a Director, Solutions Consulting to lead our AMER Solution Consulting teams across Mid-Market, Enterprise, and Strategic segments. In this role, you will define and execute our strategy for how we partner with Sales, engage with customers, influence new business, and scale for even greater impact. At Figma, we think creatively, lift constraints that block our imagination everyday, and we expect you to do the same. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Build, develop, and inspire talented, hard-working Solutions Consultants and leaders by creating scalable, data-driven processes that drive team and company goals Partner with Sales leadership to achieve sales targets across aligned regions and ensure successful pre-sales outcomes Analyze and manage the performance of our AMER Solutions Consulting teams, including influenced ARR and activity metrics Develop, refine, and scale core SC processes such as discovery, technical qualification and POCs/trials and establish initiatives to continue up-leveling our AMER Solutions Consultants Act as the technical executive to

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As Executive Assistant to 3 Senior Leaders (VP, Workplace & Real Estate, VP, Reward & Wellness, and Director, HR Operations), you’ll be responsible for keeping the leaders and teams organized, aligned, and helping them maintain focus while scaling for growth and delivering an exceptional internal and external experience. In this role, you’ll be directly supporting the VP, Workplace & Real Estate, VP, Reward & Wellness, and Director, HR Operations to strategically manage day-to-day administrative and operational needs, infuse Figma’s culture and values in the work to create a meaningful Figmate experience, and cross-functionally collaborate with the broader People Org and stakeholders across Figma. This is a full-time role based out of our SF Hub. What you'll do at Figma: Assist your Executives (VP, Workplace & Real Estate, VP, Reward & Wellness, and Director, HR Operations) with calendar, travel, meetings, tasks, notes, emails Serve as a strategic partner to the VPs and their leadership teams, with a focus on team cohesion, operations, and planning Identify areas to optimize the VPs’ time and make recommendations regarding time management, prioritization, and business needs Act as a delegate for the VPs by signing off on expenses, approving POs, and managing other tooling as needed, with careful attention to internal policy Find opportunities for process optimization across team and company workflows Prepare and/or build content, presentations, and key documents for the V

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Technical Account Manager (TAM), you will serve as a trusted technical advisor to some of Figma’s largest enterprise customers. You will help organizations successfully adopt, integrate, and scale Figma across complex technical environments. This role sits at the intersection of customer success, enterprise architecture, and developer workflows. You will work closely with customer enablement, sales, and product teams to guide customers through sophisticated implementations involving identity systems, APIs, integrations, governance, and extensibility. Your goal is to reduce technical risk, accelerate adoption, and ensure customers are set up for long-term success. This is a full-time position based in our Tokyo hub; professional fluency in both English and Japanese is required for success. What you’ll do at Figma: Serve as a strategic technical advisor for enterprise customers, helping them adopt and scale Figma in alignment with their business and technical goals Lead structured technical engagements that assess customers’ current environments, identify risks or gaps, and provide clear, prescriptive guidance for successful implementation Guide customers through enterprise API usage and system integrations, helping them extend Figma’s capabilities within their broader technology ecosystems Partner with developer teams to improve design-to-code workflows, including Dev Mode adoption, extensibility initiatives and other emerging platform capabilities (Code to Canvas) Deliver technical workshop

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma’s distribution partnerships team is passionate about unlocking new sources of revenue and hyper-scaling growth through the power of strategic alliances. This includes accelerating go-to-market (GTM) efforts, driving adoption of Figma’s platform, and unlocking new use cases via our suite of AI tools. We are looking to hire an experienced business development and partnerships professional to scale our efforts with agencies, systems integrators, consultancies, and commercial partners (resellers) across the globe. This includes driving revenue growth and supporting customers across North America in both commercial and public sectors (government). This is not a channel sales role - we are focused on new critical initiatives and analyzing how partnerships best serve the long-term needs of Figma’s business. This is an exciting opportunity to join an emerging team at Figma where you will play an active role in shaping our long-term partner strategy. You will build new revenue-focused partner programs from scratch and scale our existing motions to better serve customers as Figma’s platform continues to evolve. This is a full-time role that can be held from our New York City or San Francisco hub - or remotely in the United States. What you’ll do at Figma: Identify, evaluate, and execute new strategic distribution opportunities that require complementary GTM partners, and onboard qualified organizations into Figma’s formal partner program Manage and grow relationships with service and commercial part

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As an Executive Assistant in Design, you’ll be responsible for keeping VPs and their pillars organized as we scale for growth. In this role, you'll work directly with your leaders to manage day-to-day administrative and operational needs, partner closely with their leadership teams, and collaborate cross-functionally within the broader Tech Org. As a strategic partner with an eye for identifying gaps, you will drive processes, rhythms, and operate as a trusted partner across various stakeholders to drive outcomes. Our Design team is growing quickly, which provides an opportunity to have a tremendous impact on the success of our product and Figma as a whole. This is a full-time role that can be held from one of our US hubs (SF or NYC) or remotely in the United States. Note: the role requires working PT hours. What you'll do at Figma: Proactively manage VP calendars, meetings, business travel arrangements, and expenses Act as a delegate for the VP, signing off for expenses, PO approval, and various other tooling (as needed) with careful attention to internal policy Partner with operations leadership to craft agendas and logistics for seamless large-scale meetings–tracking content readiness, taking notes, and pushing forward on relevant action items Identify opportunities for workflow optimization around business deliverables, VP efficiency, and function or company rhythms Be a strategic thought partner to the CDO's EA, VPs and their leadership teams, with a focus on design operations, process, and

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a full-cycle recruiter, you will play a crucial part in continuing to scale and develop the EMEA Figmate population as we enter an exciting new chapter. You will build exceptional candidate experiences, run end to end hiring processes, and own the way in crafting a pipeline of top talent. You’ll have the ability to take the lead on key initiatives and inspire change. As a key member of our growing international recruiting team, you’ll be able to drive a significant contribution to impacting the future state of Figma. This is a full time role that can be held from our Berlin hub on a hybrid basis. What you’ll do at Figma: Run full-cycle recruiting processes for our Business and Go-to-Market teams Partner with business stakeholders and executives across global Teams, but with a primary focus on EMEA Source and build a healthy, representative pipelines whilst also effectively managing inbound pipelines Use data to shape your hiring strategy and communicate insights to partners that drive meaningful change Develop and create sourcing strategies to engage passive talent including, but not limited to: cold outreach, events, and content production Be a champion of the Figma values and ensure these are at the forefront of your work Seek opportunities to actively contribute to business improvement, which in turn improves our overarching hiring strategy Orchestrate initiatives relating to belonging, equity, and inclusion (BEI) We'd love to hear from you if you have: 7+ years experience

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma's distribution partnerships team is passionate about unlocking new sources of revenue and hyper-scaling growth through the power of strategic alliances. We are looking for an experienced senior partnerships leader to manage and develop our AMER distribution partnerships team while personally owning Figma's most strategically complex global alliances - including our relationships with global system integrators and high-priority service partners. This is a player/coach role: you will both lead and develop a team of Distribution Partner Managers and personally own the execution of Figma's most important and complex GTM partner relationships. You will build partner program playbooks, establish engagement frameworks, and help define the future of the distribution partnerships function as Figma continues to scale globally. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Lead, develop, and manage a team of 2 to 3 Distribution Partner Managers across North America (this may grow over time based on results and quantifiable impact); provide consistent coaching, clear goal-setting, and formal performance management Personally own and manage complex partner relationships with large services organizations (such as global SIs, major agencies, and consulting firms); includes executive-level engagement, mutual success planning, and driving positive post-sale outcomes / partner-influenced revenue Build program playbooks, partner e

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma's AI Tools team builds the AI-powered workflows, platforms, and tooling that make every engineer at the company more productive. From agentic CI auto-fixing and AI-assisted code review to background cloud agents that turn a Slack message into a pull request, this team owns the systems that are transforming how Figma builds software. The team operates across a three-layer platform stack—sandbox runtime, cloud agents, and workflow orchestration—while shipping and maintaining a growing portfolio of org-wide developer workflows that compound across hundreds of engineers. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Lead and grow a team of engineers responsible for building and operating Figma's AI developer workflows and the cloud agent platform that powers them Own the technical strategy and roadmap for AI Developer Experience, spanning sandbox runtime infrastructure, cloud agent reliability, workflow orchestration, and org-wide agentic workflows Hire and scale the team - establishing team culture, execution cadence, and operational processes from the ground up Drive the reliability, observability, and scalability of our cloud agent platform, ensuring it meets production-grade standards as adoption grows across the engineering organization Partner with product engineering, security, infrastructure, and DevEx teams to identify the highest-leverage opportunities for AI-assisted developer workflows and drive adoption

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! The Corporate Accounting team is responsible for delivering timely and accurate financial reports, maintaining accounting policies, ensuring compliance across the company, and building best-in-class month-end processes - all while partnering with teams across the company. As a Senior Accountant, you'll own key areas of our monthly and quarterly close and take a lead role in designing and maintaining scalable procedures, policies, and internal controls to ensure compliance with US GAAP. We're an AI-forward team: we expect to continually re-think how we close, reconcile, and report using AI and automation rather than simply scaling manual effort. The ideal candidate is highly analytical, works independently, partners well across functions, and consistently meets deadlines while managing shifting priorities. We are currently hiring for two roles in the Corporate Accounting Team: Senior Accountant - General & Administrative Expense Accounting Own G&A cross-functional partnership, cash, corporate card, travel & expense, payroll & benefits accounting, intercompany and consolidations, with flux analysis and technical reporting for assigned areas. Scope may evolve as the team grows. Senior Accountant - Sales & Marketing Expense Accounting Own S&M partnership across functions, ASC 842 lease accounting, capitalized software, prepaids, fixed assets, intangibles & goodwill, and OPEX allocations, including flux review and reporting for your assigned scope. Scope may evolve as the

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma is a data-driven organization, and Data Platform builds the foundation that makes that possible. The platform powers everything from core business metrics and product analytics to the applied AI and experimentation systems that teams across the company rely on to build and make decisions. In this role, you'll lead engineers across Data Platform through their next phase of scale, setting technical direction, growing the team, and partnering broadly across the company. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Lead and grow a team of engineers building and operating Figma's data platform, owning delivery, technical direction, and team health Set the roadmap and technical strategy for your sub area, and provide hands on technical leadership where the team needs it Drive the reliability, scalability, and forward strategy of the platform as adoption grows across the engineering and product organization Hire, grow, and coach engineers and tech leads, raising the bar and building a healthy, inclusive, high-performing team Partner with Data Science, Product, Finance, and Engineering to identify the highest-leverage priorities and drive alignment Make sound build versus buy decisions, including evaluating and managing platform vendors where it makes sense Keep delivery predictable while balancing near-term execution with long-term platform investment We'd love to hear from you if you have: 3+ years managing engineers

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! The Build Systems team within Figma’s Developer Experience organization owns Figma’s build and CI infrastructure, enabling engineers to ship changes to production quickly and safely. We build and operate core platforms across our polyglot monorepo, including build systems, artifact repositories, merge queues, test frameworks, and CI pipelines. We’re looking for an experienced technical leader to help shape these platforms, uplevel the team, and deliver high-impact platforms that accelerate engineering velocity. The ideal candidate has deep experience with large monolithic codebases, builds durable and scalable systems, and is motivated by solving high-leverage problems that amplify productivity across the engineering organization. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Drive technical roadmap and strategy for the Build Systems team Partner with cross-functional teams and leadership to identify developer pain points and design elegant, scalable solutions Lead complex, multi-quarter initiatives reducing build/test times and improving CI reliability, all while balancing technical excellence with pragmatic delivery Design, build, and maintain modern developer tools including scalable build systems, distributed CI platforms, and test frameworks that serve thousands of engineers Architect and implement large-scale infrastructure on AWS that powers our entire build pipeline to ensure reliability, performance, and cost

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are seeking an experienced Sales Operations Manager to partner with our Sales team for New Business and Inside Sales across all segments. In this role, you will serve as a business partner on the Regional Sales Operations team, playing a critical role in helping Figma Sales scale revenue across both our self-service and assisted sales motions. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Serve as the primary business partner to New Business and Inside Sales leadership — owning the operating rhythm, surfacing insight and bringing forward a data driven point of view that informs decisions that accelerate growth across both segments Own the end-to-end forecasting process for New Business and Inside Sales, bringing rigor and repeatability to pipeline reviews while continuously evolving methodology as market dynamics and go-to-market motions shift Lead and elevate the operating cadence — MBRs, QBRs, weekly forecast reviews — by synthesizing funnel trends, surfacing risks and opportunities, and driving leadership to clear, timely decisions Shape the organizational foundation of both segments by recommending headcount, org design, quota structures, and book-of-business allocation — ensuring the business is set up to scale efficiently and equitably Define and govern rules of engagement across account ownership, lead routing, and AE–ISR collaboration, creating clarity that reduces friction and maximizes coverage across the

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Security Engineer you will identify and drive impactful projects to improve the security of Figma’s product, platform, and IT systems. We are hiring for multiple teams within Security Engineering: AI Security, Platform Security, Product Security, and Anti-Abuse. This is a remote first role. You will partner closely with teams across the company and focus on systemic security improvements and risk reduction. You will also participate in operational security responsibilities like security reviews, consulting, vulnerability triage, and security incident response. Examples of what you may work on across teams: AI Security Perform technical security assessments, code audits, and design reviews for new AI infrastructure, platforms, and products. Design and develop technical solutions to secure AI models, tooling, debugging workflows, and data pipelines. Advocate for secure practices across Figma’s AI infrastructure, platforms, and data systems. Build the next generation of internal AI-powered access insights and security tooling. Help run penetration testing and offensive security exercises against Figma’s AI infrastructure, platforms, and products. Platform Security Perform technical security assessments, code audits, and design reviews for changes to Figma’s cloud and corporate infrastructure. Design and develop solutions to prevent or mitigate cloud and corporate security risks. Advocate for secure practices within Figma’s cloud and corporate infrastructure. Build platforms and tooling t

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! The Strategic Finance team is focused on solving some of Figma’s most pressing business issues. The team is responsible for owning the company's budget, driving annual and quarterly planning processes, allocating and deploying the company's resources efficiently, performing financial analyses, and partnering with teams across the company. The role requires someone who is highly analytical and strategic, a great communicator, approaches problems in a structured manner, and is comfortable with ambiguity. You’ll get substantial visibility, focus on the highest-priority business issues, and be plugged into every facet of the business. We are currently hiring for a few roles across our Strategic Finance team. Go-To-Market: This role will focus on our Sales business. In your first 12 months, you will: Own and materially improve Figma’s annual planning and forecasting process Influence resourcing and investment decisions across the Sales business Corporate: This role will help deliver high accuracy in our revenue and ARR close. In your first 12 months, you will: Own, scale, and materially improve Figma’s Top-line financial ARR close and Figma’s revenue model Leverage automation to surface data-driven insights, enabling management to take proactive, margin-impacting actions Growth: This role will focus on Figma's Acquisitions. In your first 12 months you will: Own reporting & forecasting for acquired businesses, including revenue, headcount, and operating expenses Partner with acqu