Product Support Specialist Jobs

Reolink , a leader in intelligent visual technology for homes and businesses, was founded in 2009 by a group of engineers with a strong commitment to and passion for smarter security solutions. Our products are now trusted by millions of users across more than 110 countries and regions worldwide. Building on this trust, we continue expanding our presence and bringing our innovations to more markets around the globe. Reolink remains committed to delivering advanced, reliable, and user‑centric solutions that empower people to protect what matters most. 5 Work Days Office Near Tai Seng MRT, Singapore Medical & Dental Benefits Provided Entitled to Yearly Bonus & Performance Bonus Qualifications [ Fulfill All 4 Requirements ] Bachelor's Degree in any field is preferred for this post. Minimum 2-5 Years of hands-on experience in e-commerce company's official e-commerce website or Amazon. Must be familiar with Website Traffic & Conversion, Google Analytics, A/B testing, CPC, CRO. Experiences in handling online store, online sales operations and online sales growth duties. Proven experience in cross-border e-commerce (B2C) is an advantage, particularly for the Australia and Europe & US markets. This Role will mainly focus on handling Reolink Official Website & Amazon E-Commerce Platform. Manage and maintain the company's e-commerce storefronts across multiple platforms (Official Website & Amazon) , ensuring smooth daily operations and optimal store performance, with a focus on the Australia and Europe & US Markets. Track and analyze sales performance, traffic, and conversion data across platforms, provide actionable insights and continuously optimize product and pricing strategies. Upload product listings across platforms, including writing and optimizing high-quality titles, descriptions, and item specifics, aligned with target market preferences. Conduct keyword research and listing optimization to improve product visibility, search ranking, and

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the Role As part of the Global Partner Sales organization at DevRev, we are growing our team and hiring talented, ambitious, and AI-native Inside Partner Managers in the United States. As an Inside Partner Manager at DevRev, you will operate at the intersection of partnerships, AI, and go-to-market execution. Your mission will be to expand and activate DevRev's partner ecosystem, generate qualified partner-sourced pipeline, and help shape our channel go-to-market strategy. Rather than relying solely on traditional partner-development methods, you will leverage AI-powered tools and workflows to identify partner opportunities, personalize engagement, and build meaningful relationships with prospective and existing partners at scale. In this role, you'll work closely with Partnerships, Sales, Marketing, Product, and Engineering teams to refine messaging, uncover ecosystem insights, and continuously improve how we recruit, onboard, and engage with partners. What You'll Do Expand our partner pipeline by identifying and engaging high-quality prospective partners across target ecosystems and market segments (SIs, resellers, ISVs, and technology alliances). Research partners, principals, and co-sell signals using AI-powered

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the role: We are looking for a Senior Data Engineer to help build and evolve the data platform that powers critical business decisions and customer-facing experiences. You will own significant parts of our data architecture that is main powerhouse of DevRev Computer’s memory for accurate and efficient Answers. As a part of data team, you will design and operate scalable data systems, and work closely with Software Engineering, AI Agent teams, Data Science, and Product teams to turn complex data requirements into reliable, high-quality data products. This role is ideal for an experienced engineer who enjoys solving challenging problems involving large-scale data, distributed systems, database architecture, and performance optimization . You will have significant technical ownership and the opportunity to influence the direction of our agentic data platform while helping raise the engineering bar across the team. What you'll do: Own data architecture for large-scale, high-impact projects, making thoughtful tradeoffs across scalability, reliability, performance, maintainability, and operational cost. Design, build, and operate scalable data pipelines and data systems that reliably ingest, transform, store, and se

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the role We are looking for a Quality Architect/Lead with hands-on experience building quality systems and has deep expertise in building and scaling test automation frameworks.The role requires an individual who applies systems thinking to solving complex problems. They should be able to understand the product from various perspectives and be able to effectively create testing programs that validate not just functionality but performance, reliability and user experience.DevRev is building a next generation AI native product that requires us to build novel test systems for the Agent AI platform. The role is mult-faceted and is going to continuously evolve with time. What you'll do Test Case Design and Documentation Actively use AI and intelligent agents to accelerate test generation, test maintenance, and coverage expansion. Leverage LLMs to convert requirements, user stories, and production incidents into high-quality automated test cases. Reduce reliance on manual test case creation by introducing AI-assisted automation workflows, with human review and ownership. Apply AI to optimize test selection, prioritization, and execution based on risk, code changes, and historical failures. Use AI to assist in identi

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the role We are looking for a Senior Data Engineer to help build and evolve the data platform that powers critical business decisions and customer-facing experiences. You will own significant parts of our data architecture that is main powerhouse of DevRev Computer’s memory for accurate and efficient Answers. As a part of data team, you will design and operate scalable data systems, and work closely with Software Engineering, AI Agent teams, Data Science, and Product teams to turn complex data requirements into reliable, high-quality data products. This role is ideal for an experienced engineer who enjoys solving challenging problems involving large-scale data, distributed systems, database architecture, and performance optimization. You will have significant technical ownership and the opportunity to influence the direction of our agentic data platform while helping raise the engineering bar across the team. Responsibilities Own data architecture for large-scale, high-impact projects, making thoughtful tradeoffs across scalability, reliability, performance, maintainability, and operational cost. Design, build, and operate scalable data pipelines and data systems that reliably ingest, transform, store, and serv

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the Role As part of the Revenue organization at DevRev, we are growing our team and hiring talented, ambitious, and AI-native Sales Development Representatives (SDRs) in Austin, Texas. As an SDR at DevRev, you will operate at the intersection of sales, AI, and customer intelligence. Your mission will be to expand DevRev's customer base, generate qualified pipeline, and help shape our go-to-market strategy. Rather than relying solely on traditional prospecting methods, you will leverage AI-powered tools and workflows to identify opportunities, personalize engagement, and build meaningful relationships with prospective customers at scale. In this role, you'll work closely with Sales, Marketing, Product, and Engineering teams to refine messaging, uncover market insights, and continuously improve how we engage with customers. Our office is located off 6th Street, and we work in-office three days per week. What You'll Do Expand our pipeline by identifying and engaging high-quality prospects across target accounts and market segments. Research accounts, stakeholders, and buying signals using AI-powered tools and modern prospecting techniques. Build personalized outreach campaigns across email, phone, text, social, and emer

Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on Couchbase for mission critical operational, analytical, mobile and AI workloads. Built to replace legacy infrastructure and fragmented data services, Couchbase empowers enterprises with a unified platform architected for performance, flexibility and global scale. With Couchbase, organizations bring their data to life, launching game‑changing customer experiences, exploring the limitless potential of AI, and seamlessly extending applications from the cloud to the edge and beyond. Couchbase’s AI‑ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative and secure. Couchbase believes data should never slow you down, but act as the foundation for your next breakthrough. Discover why Couchbase is trusted to help the world’s biggest players scale, move fast and stay resilient, no matter what’s next on their roadmap. Visit couchbase.com and follow us on LinkedIn and X. Want to be part of our story? Apply today! About Couchbase Couchbase is the Operational Data Platform for AI. Our customers don't run AI in a lab — they run it in production, where agents remember, reason, and act on live operational data. With the Couchbase AI Data Plane, we give those agents one governed layer for memory, context, tool access, and MCP, deployed anywhere from public cloud to Kubernetes to the edge to air-gapped environments. Amadeus, Cisco, Comcast, FICO, PepsiCo, United, Verizon, and Wells Fargo trust us with their data. That means AI security isn't a side topic here. It's adjacent to the product, and it's the environment we operate in every day. The Role We're hiring a Sr. Security Operations Engineer to join Couchbase's global Information Security team as our second dedicated SecOps engineer. We think the interesting work in security

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. Role Overview We are looking for domain-first, systems-oriented engineers who understand how real-world systems (in renewable energy , automotive, manufacturing, IoT, etc.) generate and use data — and can translate that into meaningful AI-driven workflows using DevRev. As a Solutions Engineer, you will act as a trusted advisor , combining domain expertise, engineering depth, and problem-solving to help customers unlock value from their data through DevRev’s AI platform. You will work closely with Sales, Product, and Engineering to design solutions that go beyond demos — enabling real-world automation, intelligence, and agentic workflows . Key Responsibilities Partner with customers to deeply understand domain workflows, systems, and data flows (e.g., connected vehicles, factory systems, IoT environments) Translate real-world signals (sensor data, logs, events) into insights, workflows, and automated actions Build and showcase AI-driven workflows, automations, and agentic use cases Design and articulate end-to-end solutions (data ingestion → processing → decision → action) Act as a technical advisor , guiding customers on how DevRev c

What We Do At GoGuardian, we’re helping build a future where all learners are ready and inspired to solve the world’s greatest challenges. Our award-winning system of learning solutions is purpose-built for K-12 and trusted by school leaders to promote effective teaching and equitable engagement while helping empower educators to keep students safe. What It’s Like to Work at GoGuardian We are an outcomes-focused learning company with a steadfast focus on improving learning environments, one classroom at a time. Working with us means joining a remote team of diverse, committed, mission-driven employees who are inspired by our vision, dedicated to our customers, and ready to roll up their sleeves. Guardians put their heads together to solve problems, learn together from experiments that fail, and stand together by their work with full accountability. We balance our diligence with an inclusive culture that invites everyone to bring their whole self to work. Join us and learn why “I love the people here” is one of the most frequent comments we hear from Guardians. The Role We’re looking for a Software Engineer II, Fullstack to design and implement solid architectural solutions with the rest of the engineering team, supporting our Pear Assessment product - a platform that provides real-time, interactive formative assessments, enabling teachers to capture diverse student responses, gain instant insights, and adapt instruction across live and self-paced learning environments. With a passion for solving problems quickly and delivering high-quality code, you will build features that enable real-time formative assessments and actionable learning insights for educators. You’ll work across the full stack—from crafting intuitive React-based classroom experiences and interactive assessment workflows to designing scalable backend services and optimizing data pipelines that power instant feedback and analytics. You will also contribute to OpenSearch-powered sema

Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on Couchbase for mission critical operational, analytical, mobile and AI workloads. Built to replace legacy infrastructure and fragmented data services, Couchbase empowers enterprises with a unified platform architected for performance, flexibility and global scale. With Couchbase, organizations bring their data to life, launching game‑changing customer experiences, exploring the limitless potential of AI, and seamlessly extending applications from the cloud to the edge and beyond. Couchbase’s AI‑ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative and secure. Couchbase believes data should never slow you down, but act as the foundation for your next breakthrough. Discover why Couchbase is trusted to help the world’s biggest players scale, move fast and stay resilient, no matter what’s next on their roadmap. Visit couchbase.com and follow us on LinkedIn and X. Want to be part of our story? Apply today! AI Platform Engineering Location: Bangalore (Hybrid - in office at least 3 days/week) About the Role We are seeking an experienced and visionary technology leader to lead the development and scaling of our Operational AI platform capabilities. This role will own the strategy, architecture, delivery, and operational excellence of Couchbase AI Cloud Platform capabilities. This is a strategic leadership role at the intersection of distributed systems, cloud-native platforms, and AI. You will lead a large, multi-layered engineering organization responsible for delivering The Operational Data Platform for AI, while partnering closely with Product, Design, SRE, and Go-To-Market teams. Your leadership will directly influence company growth, customer adoption, platform reliability, and Couchbase’s competitive pos

Do work that matters. At AlertMedia , we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform. Our core values drive us in our important mission of keeping people safe & informed: We’re humans not robots Customers always come first We work better together Simplicity is our strength Our reputation is priceless Hard work pays off As one of the fastest-growing software companies in the country, AlertMedia is looking for a Software Engineer II with full-stack experience. This role is on our Incident Response team. Customers use Incident Response during an active emergency — to declare an incident, assess who and what is affected, assign tasks, and coordinate the response across the organization. As an AI-forward company, we actively use modern AI tools such as Claude, Codex, and other emerging technologies to help our engineers work smarter, move faster, and build better products. Who you are: You thrive in a collaborative engineering environment that plays to everyone's strengths with a willingness to work across the entire stack. You design for people operating under pressure, and you think as carefully about the failure paths as the happy path. Ideally, you have JavaScript and Python experience (similar languages are great, as long as, you're willing to learn) but more importantly, you care about the quality of your work, the impactful product you help build, and the team you help build it with. You have AWS experience and are willing to learn from people with both more and less experience than you. What you will do: Design and d

Do work that matters. At AlertMedia , we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform. Our core values drive us in our important mission of keeping people safe & informed: We’re humans not robots Customers always come first We work better together Simplicity is our strength Our reputation is priceless Hard work pays off As one of the fastest-growing software companies in the country, AlertMedia is looking for a Sr. Software Engineer with full-stack experience. This role is on our Incident Response team. Customers use Incident Response during an active emergency — to declare an incident, assess who and what is affected, assign tasks, and coordinate the response across the organization. As an AI-forward company, we actively use modern AI tools such as Claude, Codex, and other emerging technologies to help our engineers work smarter, move faster, and build better products. Who you are: You thrive in a collaborative engineering environment that plays to everyone's strengths with a willingness to work across the entire stack. You've developed scalable production web applications in Python/Django/Next.js/React. You design for people operating under pressure, and you think as carefully about the failure paths as the happy path. You care about the quality of your work, the impactful product you help build, and the team you help build it with. You have AWS (or other cloud) experience and are willing to learn from people with both more and less experience than you. You are a user of AI-assisted development tools that improve engineering workflows, code quality, and team productivity. What you

Do work that matters. At AlertMedia, we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform. Our core values drive us in our important mission of keeping people safe & informed: We’re humans not robots Customers always come first We work better together Simplicity is our strength Our reputation is priceless Hard work pays off As one of the fastest-growing software companies in the country, AlertMedia is looking for a Sr. Software Engineer with full-stack experience. This role is on our AI Agent and Orchestration team, building the AI Assistant and Orchestration products and the agents and platform capabilities that power them. As an AI-forward company, we actively use modern AI tools such as Claude, Codex, and other emerging technologies to help our engineers work smarter, move faster, and build better products. Who you are: You thrive in a collaborative engineering environment that plays to everyone's strengths with a willingness to work across the entire stack. You’ve developed scalable production web applications in Python/Django/Next.js/React . You understand how LLM applications work — context, tool calling, evaluation, and the ways they fail. You care about the quality of your work, the impactful product you help build, and the team you help build it with. You have AWS (or other cloud) experience and are willing to learn from people with both more and less experience than you. You are a user of AI-assisted development tools that improve engineering workflows, code quality, and team productivity. What you get to do every day: Build and ship features

Do work that matters. At AlertMedia, we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform. Our core values drive us in our important mission of keeping people safe & informed: We’re humans, not robots Customers always come first We work better together Simplicity is our strength Our reputation is priceless Hard work pays off The Software Engineer in Test II (SDET) will join our AI-focused engineering team as we build the next generation of AlertMedia products and services. This role is critical to delivering high-quality, reliable software with a primary focus on our AI feature capabilities — the AI Assistant and the agent orchestration platform — and supporting coverage across the broader web and mobile applications. We have an engineering culture that embraces AI-assisted development, intelligent automation, and modern tooling to improve product quality, engineering velocity, and customer outcomes. We’re looking for engineers who are excited to experiment with emerging AI-powered engineering workflows and help define how modern quality engineering evolves in an AI-native environment. You’ll play a key role in shaping modern quality engineering best practices, improving automation coverage, and embedding quality throughout the software development lifecycle. Who you are: You’re passionate about software quality and creating efficient, scalable testing processes. You enjoy understanding how applications are built and how customers use them in the real world. You have a strong attention to detail, think critically abo

CPI Security, a leader in the security and automation solutions industry, is looking for a Residential Security Advisor to join our growing team in Zebulon, North Carolina! Our Residential Security Advisors will design, present and sell our award-winning security and home automation solutions and will schedule in-home sales consultations through lead generating and prospecting activities using company provided tools. As an Advisor, you will lead our mission to make every day safer for our community by working directly with customers to identify and meet their security and automation needs. This is a fantastic opportunity to earn an uncapped, performance-based income while providing valuable service to our customers. This is more than “just a sales job” – it’s your chance for a fulfilling and purpose-driven career that provides opportunities for growth, stability, and competitive pay and benefits. We are looking for go-getters who can work independently while exceeding goals. If you’re an experienced sales professional and excellent communicator, you enjoy building relationships with customers and solving problems, this opportunity is for you. What you'll do: Effectively communicate CPI Security’s value, product vision, and capabilities to potential customers Self-generate customer connect opportunities, in addition to company leads, to meet or exceed sales targets Develop and maintain outstanding working relationship with customers and potential customers to ensure complete satisfaction Maintain a schedule of weekly appointments with accounts in assigned location Merchandise product sections and build displays to stimulate sales Work closely with Sales Manager and team to ensure goal is achieved What We Are Looking For: High school diploma 1-2 years of outside sales experience preferred, but will train the right individual Highly driven and motivated, with a strong work ethic and integrity Strong time-management, organizational a