Production Operations Engineer Jobs

Zoox is seeking a highly motivated, hands-on Lead AI Engineer to spearhead the end-to-end development and deployment of our Enterprise Gen AI and LLM initiatives, building agentic workflows, integrating enterprise data sources, and enforcing identity-aware security, that transform operations across Procurement, Supply Chain, Legal, Finance, HR and Manufacturing (MES). In this role, you will: Design and deploy production-grade LLM applications and intelligent agents capable of complex reasoning, secure tool usage and autonomous multi-step workflows. Architect enterprise data/tool integrations using MCP servers, establishing standardized, reusable connectors across Procurement, Supply Chain, Legal, Finance, HR and Manufacturing (MES). Enforce security guardrails via AI gateways - authentication, rate-limiting, logging and policy compliance for all model/agent traffic. Implement identity inheritance via SSO, ensuring agents act strictly within the requesting user's permissions & privileges (no privilege escalation, no standing overreach). Work with the Information Security team on access control (RBAC/ABAC) for agentic systems and establish observability standards for agent behavior and data access. Partner with cross-functional teams to build secure, code-driven AI automation. Qualifications: 10+ years in Data/Software Engineering, with 2+ years deploying GenAI/LLMs in production. Deep Python proficiency; experience with LangChain, LlamaIndex or provider-native orchestration (e.g., Claude Agent SDK, OpenAI Assistants/Agents SDK or hand-rolled). Hands-on experience building/integrating MCP servers or comparable connector frameworks. Experienced in AI gateway solutions (e.g. Cloudflare AI Gateway) for governing agent traffic. Working knowledge of SSO/identity federation (SAML, OIDC, OAuth 2.0) and propagating identity through agentic tool calls.

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Summary Department Introduction The Operations Central Team drives manufacturing execution, capacity planning, and capital optimization across Micron’s global manufacturing network! The team partners closely with Supply Chain, Finance, Engineering, Procurement, Production, and Planning organizations to improve operational efficiency, enable cost savings, and support strategic business objectives through data-driven decision making. Position Overview As a Global Planning Modeling Engineer, you will serve as a key contact for the manufacturing network, evaluating and presenting the capital impacts of process and technology changes to Manufacturing and R&D leaders! This role is responsible for capacity modeling, capital planning, financial analysis, and process optimization. Responsibilities Optimize installed equipment capacity and lead site-level and tool-level studies to improve throughput and manufacturing efficiency. Manage, audit, and validate Probe capacity models and systems to determine network capital requirements. Perform financial analyses for capital equipment investments, including metrics optimization, process flexibility, capacit

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: SpaceXSI is building and operating large-scale networks that underpin training and inference infrastructure, including high-performance / supercompute fabrics that connect GPU clusters, plus the core, edge, and datacenter networks that keep that infrastructure reachable and reliable. We need a Network Engineer who is strong on fundamentals and comfortable owning production network design, deployment, and operations end to end. This is a hands-on engineering seat — not a NOC technician role and not a network-software (telemetry/ZTP platform) SWE role. You will design and build networks, qualify platforms, ship changes safely, and keep availability and performance high as we scale. Travel to Memphis (and other build sites) may be required for capacity build-outs. You will participate in a team on-call rotation. RESPONSIBILITIES: Design, deploy, and operate production datacenter and campus/core networks at scale Own routing and switching configuration standards (BGP and at least one IGP such as OSPF or IS-IS), including change design, peer reviews, and execution Qualify new network platforms, optics, and topologies; contribute to architecture and capacity planning &

PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform. About the role PagerDuty’s Operations Cloud runs on a platform that ingests billions of signals and turns them into real-time action for thousands of customers. We’re looking for a Senior AI/ML Engineer who lives at the intersection of two disciplines: large-scale distributed systems and applied AI. In this role you will design and ship AI systems that run in production at PagerDuty’s scale — powering Incident Management AI Agents, event intelligence, and the LLM-powered capabilities embedded across our platform. You’ll own the full lifecycle, from framing the problem to serving reliably at scale. We are looking for a candidate who is genuinely passionate about building with modern AI — LLMs, agents, and retrieval — but grounded in the realities of building resilient, high-throughput systems. What you’ll do Design and build AI-powered features — LLM agents, retrieval, and event intelligence — that operate on high-volume, real-time event streams, from problem framing through production deployment and monitoring. Architect and own the systems behind them: agent and prompt orchestration, retrieval pipelines, tool/API integrations, and low-latency inference and evaluation at scale. Reason about consistency, throughput, fault tolerance, and cost acros

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: We are seeking a skilled Analytics Engineer to build and maintain robust data systems that enable high-impact quantitative analysis and business decision-making. This role combines strong software engineering practices with expertise in large-scale data processing and advanced analytical methods to deliver reliable, scalable solutions across the organization. This is an opportunity to work on mission-critical systems that power quantitative decision-making at global scale. RESPONSIBILITIES: Design, implement, and optimize end-to-end data pipelines for processing high-volume datasets using tools such as Spark, Kafka, Flink, etc. Develop quantitative models and statistical frameworks to support experimentation, forecasting, and performance measurement. Build and maintain data infrastructure that ensures data quality, consistency, and accessibility for analytical workflows. Collaborate with product engineering, product, and operations teams to translate business requirements into production-grade data systems and insights. Conduct A/B tests, causal analysis, and performance evaluations to drive measurable improvements in key metrics. Implement monitoring, alert

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Job Description : Design, build, and operate large‑scale, mission‑critical facility digital systems that directly impact fab uptime, safety, and utilities reliability. Develop and run production‑grade software systems (applications, services, automation) that support 24/7 facility operations across fabs. Transform alarms, equipment telemetry, utilities, and energy data into actionable operational intelligence for faster response and better decision‑making. Design and implement alarm and event consumption mechanisms (views, metrics, prioritization logic) to improve signal‑to‑noise and reduce operational distraction. Build operational dashboards and data services that are actively used by facility operations and maintenance teams in daily work. Integrate data from multiple facility sources (e.g., FMCS/SCADA‑like systems, meters, equipment signals) with a focus on reliability, consistency, and traceability. Work closely with Facility Operations, Maintenance, Engineering, and IT to translate real production issues into practical digital solutions. Support cross‑fab deployment and reuse of digital solutions by packaging, documenting, and assisting with site adoption. Operate and sustain live systems by troubleshooting issues, restoring services during abnormal events, and continuously improving performance and maintainability. Requirement 3&

EMPLOYER IS A CONTRACTOR FOR THE U.S. GOVERNMENT. THIS POSITION WILL REQUIRE U.S. CITIZENSHIP. Responsibilities: Designing data workflows, pipelines, and pathways to support ETL/ELT, while ensuring data-quality and exchange of sensitive information across AWS cloud and on-prem environments. Implementing systems engineering principles to ensure the reliability, scalability, and maintainability of data layer systems, including backup and recovery strategies Architecting, deploying, and operating data streaming technologies (Kafka, Redpanda, Kinesis, etc ) on Kubernetes with an emphasis on declarative definitions to reduce complexity in day-2 operations Working with a platform team to implement best practices for configuration management, security, and performance optimization within Kubernetes and AWS environments Working with a platform team to automate infrastructure provisioning, monitoring, and scaling using tools such as Terraform working with cybersecurity SMEs to incorporate best practices and techniques to defend our data layer against potential threats Ensuring that our data layer systems are compliant with industry and DoD regulations, standards, and best-practices Staying up-to-date with industry trends and emerging technologies related to Kubernetes, containerization, and data engineering Travel Expectations/Requirements: 6-10 times per year The listed responsibilities are not exhaustive and additional responsibilities may be assigned based on the evolving needs of the organization. We are seeking a dynamic individual who is able to adapt and take on new responsibilities as they arise. * Preferred Experience and Qualifications: Demonstrated experience (minimum 5 years) in building and maintaining production data pipelines, databases, and data exchange services on Kubernetes Experience in designing, deploying, and operating Kafka / Redpanda data streaming solutions on Kubernetes Experience in creating data pipelines from scratch with the ability

About Us Herald is transforming how commercial insurance gets sold. We combine modern API infrastructure with industry-specific AI that can read emails, extract data, generate quotes, and guide brokers through submission workflows end-to-end. The result: faster placement, cleaner operations, and meaningful revenue growth. The market is huge, the need is obvious, and the product we’re building doesn’t exist yet. If you want to help shape the operating system for modern insurance, we’d love to work with you. We’re a team of insurtech veterans with experience at At-Bay , Kin , and Insurify . We’ve raised our Series A funding from top-tier VCs ( Lightspeed , Brewer Lane, Afore , Underscore ) along with a panel of insurtech founders ( At-Bay , Marble ), insurance executives ( CRC ), and early employees of other successful API infrastructure companies ( Plaid , Alloy ). The role Herald is building Babbix, an AI-native platform that commercial insurance brokers use to create submissions and get quotes directly from their inbox. It orchestrates broker workflows end-to-end by combining classification pipelines, data extraction models, and a broker-facing web interface. Delivering high-quality product experiences and shipping new AI-driven capabilities are core to our success. As a Senior Software Engineer (Full Stack) on the Babbix product, you’ll drive major product initiatives from inception to delivery. You’ll work directly with brokers and internal stakeholders to shape ideas, turn them into designs, and build them into production-ready features. You’ll work across the stack, from frontend UI to backend APIs to model orchestration, to deliver effortless workflows and make our AI output transparent, accurate, and trustworthy Why This Role Matters Commercial insurance is one of the last major industries still powered by email. Every submission, quote, and policy must be manually processed by brokers, slowing them down and costing them deals. By bu

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By connecting the right data to the people who need it, our platforms empower our partners to revitalize American industrial production, develop lifesaving drugs, protect our Warfighters, and more. The Role Palantir's Mixed Reality Group (MRG) is a Tier 1 team of researchers, 3D artists, immersive UX designers, and cross-discipline engineers to bring the most exquisite software of our time to the factory floor, the battlefield, and the briefing room. You will collaborate with customers, operators, MR designers, and MR developers to deliver force-multiplying apps that exceed tomorrow’s requirements today. The Original Forward Deployed Software Engineer At Palantir, the Forward Deployed Software Engineer (FDSE) role isn’t just a job title: it’s the blueprint. We pioneered this unique position, embedding talented engineers directly with our customers to tackle their most pressing challenges head-on. As an FDSE, you’ll be at the intersection of world-changing problems and impactful technology, shaping solutions where they matter most. FDSEs work side by side with our customers, rapidly understanding their toughest issues; architecting and building solutions that leverage business-critical data and the latest advancements in AI to solve them. Whether it’s “How do we predict and mitigate wildfire risks to optimize power grids?” or “How can we analyze and adapt a global food supply chain to deliver life-saving aid on time?”, you’ll use your technical expertise, creativity, and problem-solving skills to drive real-world impact. You’ll have the rare opportunity to gain deep insight into and directly influence some of the world’s most critical industries and institutions. By building on Palantir’s powerful platforms leveraging integrated cutting-edge AI, you’ll help organizations unlock the full potential of their data to make smarter, faster decisions

About Us At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. About the role The ways customers buy from us are multiplying as fast as the business is growing. Enterprise order forms. Private offers through AWS, GCP, and Azure. A self-serve business running on usage-based pricing, with commits, drawdowns, and true-ups behind it. Each one is a distinct path from signature to cash, and each one runs today on some mix of manual steps and automation that grew up with the business. This role owns what comes next. You'll run order operations end to end - booking, provisioning, invoicing, amendments, and renewals - on a stack we picked deliberately and recently: Salesforce, Metronome for metering and billing, Rillet for ERP. The stack is moder

About Us At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. About the role The ways customers buy from us are multiplying as fast as the business is growing. Enterprise order forms. Private offers through AWS, GCP, and Azure. A self-serve business running on usage-based pricing, with commits, drawdowns, and true-ups behind it. Each one is a distinct path from signature to cash, and each one runs today on some mix of manual steps and automation that grew up with the business. This role owns what comes next. You'll run order operations end to end - booking, provisioning, invoicing, amendments, and renewals - on a stack we picked deliberately and recently: Salesforce, Metronome for metering and billing, Rillet for ERP. The stack is moder

About the job Own the manufacturing performance behind advanced AI compute systems in volume production. As, Senior Manufacturing Product Engineer you will connect product design, test, quality and supply chain with manufacturing execution. You will support volume production across PCB assembly with our build partners in Taiwan. Your work will improve yield, quality and manufacturability across complex products. You will link manufacturing process performance to the product metrics that matter most. You will manage partner engineering relationships, resolve manufacturing issues and drive continuous improvement. You will also shape DfM feedback, production data requirements and next generation manufacturing technologies. This role suits someone who combines practical manufacturing judgement with strong data thinking. You will work close to suppliers, product teams and the decisions that shape production outcomes. The team and culture You will join the Manufacturing and Technology Process team within Operations. The team works across Bristol, Cambridge and Taiwan, close to wafer foundry, package assembly and PCBA subcontractors. Work happens through direct ownership at partner sites and clear technical engagement with internal teams. You will move quickly on production issues, using data and engineering judgement to guide action. The team values people who speak up, take responsibility and build strong supplier relationships. Decisions are grounded in evidence, product impact and the need to keep manufacturing improving. What we're looking for · Strong fault diagnosis, problem solving and failure analysis skills, including ICT to SMT debug · Thorough understanding of automated SMT assembly processes and lean manufacturing methodologies · Working knowledge of L10 mechanical design and system build, ideally for HPC products · Experienced in statistical analysis tools (e.g JMP, SQL, Python) · Ability to connect silicon, package and PCB interactions into clear DfM

About Us At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. About the role: We're looking for a Deal Strategy & Operations Lead to join our growing Deal Strategy & Operations team. This role serves as a critical partner to our EMEA sales organization, enabling efficient deal execution while maintaining pricing integrity and revenue quality. In this role, you'll review and structure non-standard SaaS contracts, evaluate pricing requests, and collaborate cross-functionally with Sales, Finance, and Legal to expedite deal approvals. You'll be responsible for ensuring all deals are accurately configured in our CPQ system, comply with revenue recognition standards, and align with company policies. The ideal candidate brings strong a

About Us At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. About the role We’re hiring a Senior Technical Support Engineer to lead our customer support experience for highly technical users, from AI engineers to infrastructure architects. You’ll be on the front lines helping teams debug production LLM applications and agents, improve AI observability and evaluations, and unblock critical issues. You’ll also help define what world-class technical support looks like for modern AI platforms Key Responsibilities Be the go-to escalation point for technical support inquiries—diagnosing issues across customer setup, LangChain products, and deployment issues. Work directly with engineering, operations, documentation, and product teams to res

About Prodigal Prodigal is the connected AI platform leading financial institutions use to run their operations. We work with banks, lenders, credit unions, and other financial companies that lend money to people and manage those relationships over time. These institutions make millions of high-stakes decisions every day. Who should they reach? When should they reach them? What should they say or offer? When should a case move to a human? How should that change based on the borrower, the account, previous interactions, and the regulations involved? Getting those decisions right requires a deep understanding of the people, processes, rules, and edge cases behind them. Prodigal has spent the last eight years building that understanding. More than a billion interactions between financial institutions and their customers have shaped the intelligence, guardrails, and AI agents we now run in production across North America. Today, our AI agents analyze conversations, capture context, guide human agents, decide the next action, conduct customer conversations, orchestrate outreach, and help people complete payments and resolutions. They are connected, so what is learned in one interaction can inform what happens next. We are expanding this swarm of AI agents across more of the work financial institutions do: originations, document processing, back-office workflows, servicing, and other critical operations where money, identity, people, and regulation intersect. We are backed by Y Combinator, Accel, and Menlo Ventures, and work with 100+ financial institutions across North America. Listen directly from our CTO, Cofounder - Sangram Raje What You’ll Do Build and deploy LLM-powered AI agents (including voice agents) in production, designed for real-world use cases Own the end-to-end lifecycle of AI systems — from problem scoping and design to deployment, monitoring, and continuous iteration Design and optimize prompts, RAG pipelines, and evaluation frameworks to improve accurac