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Production Support And Incident Commander Jobs

8,499 active opportunities · Updated for October 2026

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Explore current production support and incident commander jobs. Use filters to narrow by work mode, employment type, experience and date posted.

I
Instacart
📍 Minnesota, United States• Full-time• Remote• $207K – $218.5K/yr
6mo ago

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview: We are looking for a Senior Machine Learning Engineer with a strong Operations Research background to join the Service Availability & Routing team within Instacart's Logistics organization. In this role, you will work at the intersection of combinatorial optimization, mathematical programming, and AI to solve high-impact problems in the fulfillment space — including order batching, shopper routing, service availability prediction, and real-time assignment. You'll partner closely with engineering, product, and data science to ship models and algorithms that directly influence Instacart's profitability and shopper experience at scale. The Logistics & ML group is responsible for the intelligence and execution behind Instacart’s fulfillment system. The team optimizes a multi-sided marketplace to ensure customers get their orders on-time and in high qu

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Biohub
📍 United States• Full-time• Hybrid• $214K – $375K/yr
6mo ago

Biohub is the first large-scale initiative bringing frontier AI models, massive compute, and frontier experimental capabilities under one roof. We're building a general-purpose system to accelerate scientific discovery, integrating frontier AI models, biological foundation models, and lab capabilities, with the ultimate goal of curing disease. Our technology powers scientists around the world, translating AI capabilities into tools that accelerate research everywhere. Biohub operates one of the largest AI compute clusters dedicated to biology, spanning three frontier research institutes with some of the world's leading biologists. We're not a startup trying to find product-market fit, and we're not a pharma company optimizing a pipeline. We're building frontier AI for fundamental science, as open science, at a scale no one else is doing. This is a unique moment for scientific acceleration. The problems are among the hardest and most impactful problems you can choose to work on, and we move at a pace that meets this moment. Our research spans: Frontier molecular modeling, from protein language models (e.g., ESM) to structure prediction (e.g., ESMFold) and beyond. Scaled biological foundation models trained on some of the largest GPU clusters dedicated to science Imaging foundation models trained across the world's largest microscopy datasets Reasoning and agentic systems that connect frontier LLMs with biological foundation models Mechanistic interpretability of biological foundation models: extracting new biological knowledge directly from model weights Scientific data at unprecedented scale: AI systems to collect, curate, and learn from some of the richest biological datasets ever assembled Join Our Team! As a Research Engineer, you'll build the models and systems that define what AI can do in biology: foundation models, reasoning, reinforcement learning, and multi-agent systems at frontier scale. What You'll Do Build on and advance the AI systems at th

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Biohub
📍 United States• Full-time• Hybrid• $214K – $375K/yr
6mo ago

Biohub is the first large-scale initiative bringing frontier AI models, massive compute, and frontier experimental capabilities under one roof. We're building a general-purpose system to accelerate scientific discovery, integrating frontier AI models, biological foundation models, and lab capabilities, with the ultimate goal of curing disease. Our technology powers scientists around the world, translating AI capabilities into tools that accelerate research everywhere. Biohub operates one of the largest AI compute clusters dedicated to biology, spanning three frontier research institutes with some of the world's leading biologists. We're not a startup trying to find product-market fit, and we're not a pharma company optimizing a pipeline. We're building frontier AI for fundamental science, as open science, at a scale no one else is doing. This is a unique moment for scientific acceleration. The problems are among the hardest and most impactful problems you can choose to work on, and we move at a pace that meets this moment. Our research spans: Frontier molecular modeling, from protein language models (e.g., ESM) to structure prediction (e.g., ESMFold) and beyond. Scaled biological foundation models trained on some of the largest GPU clusters dedicated to science Imaging foundation models trained across the world's largest microscopy datasets Reasoning and agentic systems that connect frontier LLMs with biological foundation models Mechanistic interpretability of biological foundation models: extracting new biological knowledge directly from model weights Scientific data at unprecedented scale: AI systems to collect, curate, and learn from some of the richest biological datasets ever assembled Join Our Team! As a Research Scientist, you'll build the models and systems that define what AI can do in biology: foundation models, reasoning, reinforcement learning, and multi-agent systems at frontier scale. What You'll Do Build on and advance the AI systems at t

B
Biohub
📍 United States• Full-time• Hybrid• $214K – $375K/yr
6mo ago

Biohub is the first large-scale initiative bringing frontier AI models, massive compute, and frontier experimental capabilities under one roof. We're building a general-purpose system to accelerate scientific discovery, integrating frontier AI models, biological foundation models, and lab capabilities, with the ultimate goal of curing disease. Our technology powers scientists around the world, translating AI capabilities into tools that accelerate research everywhere. Biohub operates one of the largest AI compute clusters dedicated to biology, spanning three frontier research institutes with some of the world's leading biologists. We're not a startup trying to find product-market fit, and we're not a pharma company optimizing a pipeline. We're building frontier AI for fundamental science, as open science, at a scale no one else is doing. This is a unique moment for scientific acceleration. The problems are among the hardest and most impactful problems you can choose to work on, and we move at a pace that meets this moment. Our research spans: Frontier molecular modeling, from protein language models (e.g., ESM) to structure prediction (e.g., ESMFold) and beyond. Scaled biological foundation models trained on some of the largest GPU clusters dedicated to science Imaging foundation models trained across the world's largest microscopy datasets Reasoning and agentic systems that connect frontier LLMs with biological foundation models Mechanistic interpretability of biological foundation models: extracting new biological knowledge directly from model weights Scientific data at unprecedented scale: AI systems to collect, curate, and learn from some of the richest biological datasets ever assembled Join Our Team! As a Research Scientist, you'll build the models and systems that define what AI can do in biology: foundation models, reasoning, reinforcement learning, and multi-agent systems at frontier scale. What You'll Do Build on and advance the AI systems at t

B
Biohub
📍 United States• Full-time• Hybrid• $214K – $375K/yr
6mo ago

Biohub is the first large-scale initiative bringing frontier AI models, massive compute, and frontier experimental capabilities under one roof. We're building a general-purpose system to accelerate scientific discovery, integrating frontier AI models, biological foundation models, and lab capabilities, with the ultimate goal of curing disease. Our technology powers scientists around the world, translating AI capabilities into tools that accelerate research everywhere. Biohub operates one of the largest AI compute clusters dedicated to biology, spanning three frontier research institutes with some of the world's leading biologists. We're not a startup trying to find product-market fit, and we're not a pharma company optimizing a pipeline. We're building frontier AI for fundamental science, as open science, at a scale no one else is doing. This is a unique moment for scientific acceleration. The problems are among the hardest and most impactful problems you can choose to work on, and we move at a pace that meets this moment. Our research spans: Frontier molecular modeling, from protein language models (e.g., ESM) to structure prediction (e.g., ESMFold) and beyond. Scaled biological foundation models trained on some of the largest GPU clusters dedicated to science Imaging foundation models trained across the world's largest microscopy datasets Reasoning and agentic systems that connect frontier LLMs with biological foundation models Mechanistic interpretability of biological foundation models: extracting new biological knowledge directly from model weights Scientific data at unprecedented scale: AI systems to collect, curate, and learn from some of the richest biological datasets ever assembled Join Our Team! As a Research Engineer, you'll build the models and systems that define what AI can do in biology: foundation models, reasoning, reinforcement learning, and multi-agent systems at frontier scale. What You'll Do Build on and advance the AI systems at th

O
6mo ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta is an enterprise grade identity management platform, built from the ground up in the cloud and delivered with an unwavering focus on customer success. With Okta, organizations can manage access across any application, person or device. Whether the people are employees, partners or customers or the applications are in the cloud, on premises or on a mobile device, Okta helps organizations become more secure, make people more productive, and maintain compliance. The Okta platform provides directory services, single sign-on, strong authentication, provisioning, workflow, and built in reporting. It runs in the cloud on a secure, reliable, extensively audited platform and integrates deeply with on premises applications, directories, and identity management systems. We are looking for an experienced Software Architect to work on our Onboarding and Lifecycle Management (LCM) Platform team with focus on enhancing and managing services for importing, syncing and provisioning identities and access policies i.e., users, groups, roles, entitlements, etc. These features allow customers the flexibility to link and enhance their business processes with Okta’s identity management product. We are looking for an experienced Software Architect to join our team and help us build the future of identity and access management. Ideal candidate should be : Hands-on expert developer in Java who is deeply technical with a passion for building high-quality, secure, and p

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M
7mo ago

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. As a Smart Manufacturing I4.0 Analyst at Micron Technology, Inc., you will enable new frontier technology for Smart manufacturing especially in the area of Smart Die Matching, speed, quality and reliability predictions to define and drive end to end smart manufacturing solutions, coordinated across functions of the business. We will look into applying industry-leading methodologies in automation, AI and machine learning to improve Micron’s product development, business and administrative processes across the company. Responsibilities and Tasks Partner with Assembly, Test, Probe, Product & Quality group to drive AI transformation in Smart Die matching as well as SMBP, Machine learning predictions enabling new insights and innovative solutions for Technology acceleration. Conceptualize, Prototype and productize innovative solutions using artificial intelligence, big data to improve/revolutionize Micron manufacturing performance such as Smart Die Matching, SMBP as well as other prediction projects Participate/Lead End-to-End project teams comprising of Data Scientists, Industry 4.0 analysts, Solution Architects & Data Engineers. Provide domain insights into available data, identify gaps

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R
Replit
📍 Foster City• Full-time• Remote• $240K – $350K/yr
7mo ago

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role Join our Enterprise Platform team and build the infrastructure foundations that enable the world's largest organizations to run Replit within their security and compliance boundaries. As a Software Engineer on this team, you'll design and implement the deployment flexibility, networking capabilities, authorization systems, and data controls that enterprises require, from single-tenant architectures and private connectivity to custom policy enforcement and customer-managed encryption. You'll work at the intersection of cloud infrastructure and enterprise requirements, partnering with Platform Engineering, Security, and Sales to ship capabilities that unlock adoption at demanding organizations. What You'll Do Build enterprise deployment infrastructure: Design and implement single-tenant and dedicated deployment options, enabling customers to run Replit with the isolation guarantees their security posture requires. Implement private networking capabilities: Build VPC peering, private connectivity, and static IP configurations that allow enterprises to integrate Replit into their existing network architectures. Design authorization services: Build the authorization infrastructure that enforces custom enterprise policies; enabling fine-grained access controls, custom permission models, and policy enforcement that integrates with customers' existing identity and governance systems. Ship data protection features: Implement bring-your-own-key (BYOK) encryption, customer-managed keys, and data residency controls that give enterprises ownership over their most sensitive data. Develop infrastructure automation: Write Terraform modules and automation that enable reliable, repeatable enterprise deployments across reg

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H
Hark
📍 San Jose• $120K – $300K/yr
7mo ago

About Hark Hark is an artificial intelligence company building advanced, personalized intelligence. One that is proactive, multimodal, and capable of interacting with the world through speech, text, vision, and persistent memory. We're pairing that intelligence with next-generation hardware to create a universal interface between humans and machines. While today's AI largely operates through chat boxes and decade-old devices, Hark is focused on what comes next: agentic systems that interact naturally with people and the real world. To get there, we're developing multimodal models and next-generation AI hardware together - designed from the ground up as a single, unified interface for a new era of intelligent systems. About the Role We are looking for an electrical engineer to own the end-to-end power architecture of our next-generation portable devices. You will be responsible for ensuring our products are safe, efficient, and long-lasting. From selecting the right battery chemistry to fine-tuning PMIC registers and creating complex power models, you will ensure every milliwatt is accounted for. Responsibilities Power Architecture: Define the power distribution network (PDN) and select key components, including PMICs, chargers, fuel gauges, and protection ICs. Battery Management: Lead the selection, characterization, and safety validation of Li-ion/Li-poly battery cells. Power Modeling & Simulation: Develop detailed power models to predict battery life across various user scenarios (idle, peak load, standby). Charging Systems: Design and optimize wired (USB-C PD) and/or wireless charging circuits, ensuring thermal stability and fast-charging compliance. Efficiency Analysis: Conduct bench-level efficiency measurements for DC-DC converters (Buck, Boost, LDO) and optimize firmware settings for peak performance. Peak Power Management: Develop power model and management strategy to overcome system brownout. Regulatory Compliance: Ensure power designs meet globa

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YI
Yubico Inc.
📍 San Franciscio Bay Area Remote• Remote• $155K – $175K/yr
7mo ago

Meet Yubico Yubico is a global leader in identity security and creator of the YubiKey, the original hardware-backed passkey. We are publicly traded on Nasdaq Stockholm; our global footprint includes headquarters in Stockholm, Sweden, Silicon Valley, California; and Singapore. Why Join Our Mission? At Yubico, we are guided by a shared belief that your work matters. We operate under a cultural philosophy of Speed with Integrity , pushing the boundaries of technology to secure the AI frontier—protecting both human and agentic AI interactions—and leading the transition to post-quantum cryptography. In everything we do, we live by our core values: Battle Friction: We constantly look for new ways to simplify our products, our work, and the user experience. Inspire Higher: We think big, champion the open internet, and strive to do the right thing even when it is difficult. One Team: We are open, responsive, and collaborative, overcoming challenges and celebrating our successes together. Aligned with our commitment to open standards, we foster a thriving builder ecosystem through the Yubico Developer Program , offering free open-source repositories , libraries, and SDKs to help developers rapidly integrate strong hardware authentication into any application. Through close collaborations with technical partners like Google, Microsoft, and Amazon, as well as newer frontiers like OpenAI, we continue to shape a safer digital world while donating security keys to protect vulnerable communities, journalists, and humanitarian groups worldwide through our Secure it Forward program. At Yubico, we offer: Freedom and Flexibility: At Yubico, we want you to be your most productive selves whether you decide to work 100% from home or choose to work hybrid/onsite. The way we balance the fast-paced demands of a high-growth company and sustainability is making rest a priority. Yubico Values: We work to ensure that our employees have an open space to have their voices amplified to create a wo

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Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity What You’ll Be Doing Own product strategy and roadmap for the DEX Trading product, covering Token Market, Swap (Aggregator), Bridge, Limit Order, and emerging trading primitives. Partner closely with the Growth & Operations team to ship initiatives that drive user acquisition, activation, retention, and trading volume, turning growth hypotheses into PRDs, prototypes, and launched features. Identify and prototype new product opportunities in DEX, evaluating emerging protocols, narratives, and paradigms (intent-based trading, MEV protection, new L1/L2s, etc.) with AI-augmented research and competitive scanning to move faster and broader than manual analysis allows. Lead end-to-end execution: drive PRDs, prototypes, and supporting documentation with AI in the loop for higher velocity and quality, then partner with R&D, UI/UX, QA, and Marketing through to launch. Define, instrument, and monitor core product KPIs (Volume, MAU, retention, route quality, etc.); run your own data analysis with AI-assisted SQL , exploratory queries, and insight synthesi

sqlairecruitment
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Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity What You’ll Be Doing Own product strategy and roadmap for the DEX Trading product, covering Token Market, Swap (Aggregator), Bridge, Limit Order, and emerging trading primitives. Partner closely with the Growth & Operations team to ship initiatives that drive user acquisition, activation, retention, and trading volume, turning growth hypotheses into PRDs, prototypes, and launched features. Identify and prototype new product opportunities in DEX, evaluating emerging protocols, narratives, and paradigms (intent-based trading, MEV protection, new L1/L2s, etc.) with AI-augmented research and competitive scanning to move faster and broader than manual analysis allows. Lead end-to-end execution: drive PRDs, prototypes, and supporting documentation with AI in the loop for higher velocity and quality, then partner with R&D, UI/UX, QA, and Marketing through to launch. Define, instrument, and monitor core product KPIs (Volume, MAU, retention, route quality, etc.); run your own data analysis with&

sqlairecruitment
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S
7mo ago

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: We are looking for an experienced insurance sales manager to lead the SoFi Protect sales team. This person will oversee associate managers and a team of licensed agents delivering exceptional experiences for SoFi members. SoFi Protect is the in-house insurance agency helping SoFi members fulfill their protection needs across Home, Auto, and Life Insurance Insurance. We're seeking a highly organized and member-focused Personal Lines Insurance Manager to lead our dedicated team in driving sales while delivering exceptional service. If you thrive in a high-paced environment focused on SELLING and ADVISING customers this role is for you. You will be responsible for setting KPIs, sales cadence, workflows, and holding associate managers accountable to goals. You will be coaching the coaches, ensuring they are equipped with the information and skills to push the team forward on a day to day basis. You will set the standards for our team as they interact with members via email, chat, and phone to provide guidance and help them through coverage conversations. You will help drive the team to achieve core metrics across sales, customer engagement, and more. You will also be integral in partnering with cross-functional team members to iterate on core processes and functions to shape and define how insur

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Everpure
📍 Santa Clara• $217K – $359K/yr
7mo ago

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a Senior SSD Firmware Architect, you will be the visionary behind the intelligence of our proprietary DirectFlash™ technology, fundamentally decoupling storage software from commodity hardware limitations. You will architect high-performance firmware that harmonizes custom controller SoCs with NAND media to deliver unprecedented density and reliability for enterprise and hyperscale environments. By leading the technical strategy between hardware, silicon vendors, and systems teams, you ensure our storage modules don't just store data—they redefine how the world accesses it. WHAT YOU'LL DO Define and drive the firmware architecture for next-generation DirectFlash™ SSD modules, including subsystem design, firmware modularization, and system integration. Work with controller vendors and hardware teams to bring up new SSD controller SoCs and enable features such as PCIe, NAND interfaces, power-loss protection, and telemetry. Develop firmware components supporting NVMe and OCP SSD specifications, ensuring compliance, performance, and interoperability. Debug complex cross-layer issues involving firmware, controller hardware, NAND media, and host systems. Improve SSD data path performance and latency through firmware design and analysis. Review designs, mentor engineers, and improve development tools, testing, and automation. We are primarily an in-office environment and therefore, you will be expected to work from th

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MongoDB
📍 Palo Alto• Full-time• $177K – $349K/yr
7mo ago

About the Role We are seeking a Staff Enterprise Architect, Data to lead the strategy, design, and modernization of our enterprise data landscape. This role operates at the intersection of data architecture, engineering, and AI enablement, defining solutions to integrate our Data Lake and Data Warehouse across multi-cloud platforms. Over the next 12-18 months, you will enable self-service data access and natural language query capabilities for business users. You will architect Master Data Management and data lineage frameworks ensuring AI models operate on high-quality, governed data. You will also evaluate and implement AI-powered tools to automate data quality monitoring and enhance data security. We're looking to speak with candidates based in the San Francisco Bay Area for our hybrid working model. Key Responsibilities Data Strategy & Roadmap Design semantic layer architecture standardizing business metrics enterprise-wide. Define governance guardrails ensuring natural language queries access validated master data sources Develop Master Data strategy for Customer and Product domains (phases 1-2), Finance and People to follow. Define golden record requirements, stewardship models, and system-of-record hierarchy. Partner with business owners on master data governance Define cross-cloud data integration strategy and reference architecture. Specify patterns (federation, replication, abstraction layer) balancing performance, cost, and data freshness. Document trade-offs and recommend implementations for batch and near-real-time use cases Develop 12-24 month data architecture roadmaps for Finance, Sales, Product, and People. Identify capability gaps and recommend technology investments with business value and effort estimates Systems Design & Solution Leadership Evaluate AI-powered data observability platforms for quality monitoring, pipeline failure prediction, and data classification. Define requirements, lead vendor POCs, and establish integration patterns

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