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Program Lead Jobs

4,213 active opportunities · Updated for October 2026

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Some skills and qualifications that are useful for a telecaller include: Strong verbal communication skills, Good listening skills, Ability to multitask and manage time effectively, Ability to handle pressure, and Knowledge of CRM software programs and telephone systems call center executive, also known as a contact center agent or customer service representative, is a frontline employee who acts as an intermediary between customers and a company. Their responsibilities include: Handling calls: Answering incoming and outgoing calls, and transferring them to the relevant department or agent Providing customer service: Addressing customer questions, concerns, and complaints Analyzing customer data: Conducting surveys to collect customer satisfaction data, and using that data to develop new strategies Communicating with customers: Using a variety of channels, including phone, email, social media, and chat Managing orders: Overseeing the timely delivery and payment of customer orders Recommending improvements: Suggesting improvements to systems and processes to increase efficiency

customer serviceCRM
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JT
1mo ago

Role: SAP ABAP Consultant Location: Bangalore, Coimbatore, Hyderabad, Pune Key Responsibilities: Develop and maintain SAP ABAP programs to support business processes. Work with ALE/IDoc configurations and troubleshooting to ensure smooth data transfer across systems. Integrate and manage web services within the SAP environment. Support and manage Master Data using SAP MDM tools. Collaborate with cross-functional teams to gather requirements and deliver effective technical solutions. Required Skills: Strong expertise in SAP ABAP. Hands-on experience with ALE (Application Link Enabling) and IDoc development/troubleshooting. Knowledge and experience working with Web Services in SAP. Familiarity with SAP MDM (Master Data Management). Ability to work in a team and communicate effectively with stakeholders. Skills:Sap Mdm,Sap Abap,Web Services

AG
1mo ago

The Technical Training Manager will spearhead the design, development, deliver the training, and immediate execution of technical training programs across our hybrid renewable energy portfolio. This role is vital to closing skill gaps, standardizing technical execution, ensuring safety compliance, and upskilling site teams managing Utility-scale Solar PV, Wind Turbine Generators (WTGs), and Battery Energy Storage Systems (BESS). There is urgent need to design, develop and deliver Solar, Wind, BESS and hybrid RE operation and maintenance training programs in Adani Green Energy under Adani Skill & Education. Source: Adani Group | Job ID: 52106

aitraining
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AG
1mo ago

• You will be responsible for analyzing business requirements and providing solutions in respect of processes related to Contract Accounting • Your role will involve SAP configurations, creation of new programs or enhancement in existing programs to cater business requirements • You will be responsible for SAP integration with other systems like website, mobile app, KIOSKs, Payment Gateways, chatbot etc. • Also you will be responsible for SAP integrations with other SAP Modules like Billing, Customer Service, SAP C4C etc. Source: Adani Group | Job ID: 52598

sapaccountingcustomer service
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Empowering every freshers and job seekers with the knowledge and skills necessary to excel in today’s competitive job market, our institute is proud to be recognized as the best IT training institute in Nagpur. We offer a range of comprehensive training programs designed to help you succeed.

JAVAPYTHONDATA SCIENCE
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D
Datadog
📍 New York• Full-time• From $116K/yr
1mo ago

The Opportunity Datadog is looking for a strategically-minded and action-oriented Senior Sales Curriculum Manager to design, deploy and scale global Sales Enablement programs for our Enterprise Sales and Mid-Market Sales teams. Reporting to the Senior Manager, Enablement Curriculum and working with a cross-functional Enablement team, you will identify business needs and work with stakeholders to plan, build and implement best-in-class learning experiences. This role relies on a blend of instructional design expertise, sales acumen and data-driven decision making. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. Who you are: An owner: You take pride in your outputs and their outcomes. You take ownership from strategy through execution and consistently deliver measurable results. An innovator: You enjoy challenging the status quo by bringing new ideas to the table and looking for ways to improve what already exists. An agile problem solver: You shift seamlessly between detail and big picture to meet the moment, adapting to change with a solutions-oriented mindset. A lifelong learner: You challenge assumptions and use curiosity to drive continuous improvement. A trusted advisor: You ask sharp questions, synthesize complex ideas, and build relationships to understand and explain ambiguous concepts. A clear communicator : You bring structure, clarity and polish to your work - whether it’s written, verbal or visual communications. What you’ll do: Own and evolve the curriculum strategy for Enterprise and Mid-Market Sales globally, aligning enablement investments to revenue priorities and performance outcomes. Build and maintain role-specific learning journeys (including onboarding, everboarding and on-demand resources) for Enterprise Account Executives, Mid-Market Account Execu

agileaigo
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O
1mo ago

About the Team The B2B Content team helps business audiences understand what AI makes possible and how to put it to work. We develop narrative, editorial, demo, and adoption programs that connect OpenAI’s products to concrete business value. We partner closely with Product Marketing, Demand Generation, Customer Education, Sales, and other teams to create content that is useful on its own and supports the broader customer journey. We value people who are eager to learn, have a bias for action, and look beyond the immediate deliverable. We build the tools, systems, and shared practices that help the whole team produce better work over time. About the Role We’re looking for a Content Marketing Manager, Demand Generation to turn foundational B2B messaging, flagship narratives, research, launches, events, and product workflows into the right content for different industries, lines of business, audiences, and stages of the customer journey. You’ll create content across webinars, guides, ebooks, blogs, customer proof, and decision-enablement materials. You’ll also build the modular frameworks that allow strong source material to be adapted and reused without recreating the work from scratch. You’ll work closely with Product Marketing, which owns product positioning and messaging, and Demand Generation, which owns audience and channel strategy. You’ll bring strong content judgment to that partnership: helping determine what should be created, how it should be structured, and how it can work across different contexts while preserving a coherent central narrative. This is a senior individual-contributor role for a hands-on marketer, writer, and editor. It does not include people management or ownership of the broader content portfolio. This is a hybrid role and will be based in San Francisco, Monday through Wednesday. Thursday and Friday are work-from-home days, with occasional in-office attendance as needed for live webinars. In this role, you will Partner with Product Marke

awsrestai
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PE
Private Employer
📍 Uttar Pradesh, India• Full-time
1mo ago

About the Role We are looking for an experienced Customer Retention & Loyalty Manager to drive customer engagement, repeat transactions, and long-term customer value. The ideal candidate will own retention strategy, loyalty programs, CRM campaigns, and lifecycle marketing initiatives to improve customer stickiness and maximize Customer Lifetime Value (LTV). The role requires a strong understanding of customer behavior, data analytics, CRM platforms, and loyalty frameworks, preferably in Travel, E-commerce, Fintech, or Consumer Internet businesses. Key Responsibilities Define and execute customer retention and loyalty strategies across customer lifecycle stages. Design and manage loyalty programs, membership offerings, rewards, cashback, and engagement initiatives. Drive repeat transactions and improve customer retention metrics through targeted CRM campaigns. Develop customer segmentation and personalization strategies using behavioral and transactional data. Own lifecycle communication across Push, Email, SMS, WhatsApp, and in-app channels. Monitor and optimize key metrics such as Retention Rate, Churn Rate, Repeat Purchase Rate, Engagement Rate, and LTV. Conduct cohort analysis and identify opportunities to improve customer stickiness. Partner with Product, Growth, Marketing, Analytics, and Business teams to launch retention initiatives. Drive A/B testing and experimentation to improve campaign performance and customer engagement. Build dashboards and reporting mechanisms to track loyalty and retention performance. Manage CRM and marketing automation platforms for campaign execution and optimization. Requirements 8+ years of experience in Customer Retention, Loyalty, CRM, Lifecycle Marketing, or Customer Engagement. Experience in Travel, E-commerce, Fintech, Consumer Internet, or Digital Platforms preferred. Proven track record of improving retention, repeat transactions, and customer lifetime value. Hands-on experience with CRM too

sqlgitai
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T
Topgolf
📍 Colorado Springs
1 day ago

How You’ll Do It Coordinate, schedule and maintain Guest lessons Utilize swing analysis technology and learning theories, and integrate teaching aids in all programs Grow the golf instruction platform at your venue, through marketing and community outreach Direct tournaments and summer camps Work with the events team to promote and teach lessons at events Walk the tee line on all levels during peak times (when not engaged in golf instruction) to market platform / give impromptu lessons Supervise information requests regarding or pertaining to schedule of lessons and instructional series. Manage and implement ideas for player development series at venue level Manage club fitting, club repair and general maintenance of equipment Maintain inventory of golf services tools, technology and teaching aids Meet budgetary requirements for the golf services program What We’re Looking For 2-3 years’ experience teaching golf lessons with experience coaching different levels of golfers 2-3 previous sales experience required PGA Membership; Class A Certification preferred Bachelor’s degree preferred Management of an independent golf lesson program Proven track record of successful instruction Exceptional coaching ability Social and interpersonal skills required to interact with all Topgolf Guests Familiarity with swing analysis technology and launch monitor technology Ability to develop positive and ongoing relationships with Guests Excellent communication, time management and organization skills Ability to work on a team Energy and enthusiasm A high level of self-awareness, receptivity to change and integrity Ability to work in extreme weather conditions for extended periods of time Availability to work varied shifts, including evenings, weeke

human resources
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How You’ll Do It Coordinate, schedule and maintain Guest lessons Utilize swing analysis technology and learning theories, and integrate teaching aids in all programs Grow the golf instruction platform at your venue, through marketing and community outreach Direct tournaments and summer camps Work with the events team to promote and teach lessons at events Walk the tee line on all levels during peak times (when not engaged in golf instruction) to market platform / give impromptu lessons Supervise information requests regarding or pertaining to schedule of lessons and instructional series. Manage and implement ideas for player development series at venue level Manage club fitting, club repair and general maintenance of equipment Maintain inventory of golf services tools, technology and teaching aids Meet budgetary requirements for the golf services program What We’re Looking For 2-3 years’ experience teaching golf lessons with experience coaching different levels of golfers 2-3 previous sales experience required PGA Membership; Class A Certification preferred Bachelor’s degree preferred Management of an independent golf lesson program Proven track record of successful instruction Exceptional coaching ability Social and interpersonal skills required to interact with all Topgolf Guests Familiarity with swing analysis technology and launch monitor technology Ability to develop positive and ongoing relationships with Guests Excellent communication, time management and organization skills Ability to work on a team Energy and enthusiasm A high level of self-awareness, receptivity to change and integrity Ability to work in extreme weather conditions for extended periods of time Availability to work varied shifts, including evenings

C
10 days ago

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. This job is eligible for same day offers as part of our Direct Hire program We are seeking a dedicated Order Selector to join our team on 3rd Shift (11 PM – 7 AM) . You’ll work with other motivated individuals in a fast-paced warehouse environment that inspires you to grow your skills and advance your career. Pay & Schedule Starting Pay: $19/hr Shift Differential: Additional $2.00/hr for 3rd Shift Schedule: Sunday-Thursday 11pm - 7am As an Order Selector, You Will: Read store orders from a tablet, including item locations, descriptions, and quantities needed. Select the required merchandise and place items into totes or boxes. Cross-train in other warehouse responsibilities. Report to the Operations Manager. Benefits 401(k) match Insurance packages available Stock purchase program Store discounts Paid breaks Paid time off Paid holidays Growth opportunities Requirements Must be at least 18 years of age. Able to lift 30 lbs regularly and up to 50 lbs occasionally as a team lift. Able to work overtime as needed. Previous warehouse experience preferred. High school diploma or equivalent r

warehouse
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Vehicle Management System (VMS) Hardware Engineer (Experienced) Company: The Boeing Company Boeing Defense, Space & Security (BDS) Flight Systems Engineering Capability is currently seeking an Experienced Vehicle Management Systems Hardware Engineer to join the Air Dominance Vehicle Management System (VMS), Hardware team located in Berkeley, MO. You will work across engineering disciplines to help us design elements of the Vehicle Management Systems (VMS) hardware. You will collaborate with our requirements and labs teams to implement and test your designs. Mechanical, Electrical, Aerodynamics, and other engineers are all welcome – to succeed in this role, you will need to leverage your area of expertise and quickly learn on the job about other areas to develop capabilities for our Vehicle Management System Computer. You will get to see tangible results of your efforts as you contribute to exciting aircraft development programs in St. Louis. Develops and documents moderately complex electronic and electrical s system requirements. Design hardware, and interfaces specifications. Test and validates to ensure designs meet operational and functional requirements Assist in monitoring supplier performance to ensure integration and compliance with requirements Solves problems concerning fielded hardware over the entire product cycle Researches specific technology advances for potential application to company business Analyze solutions to ensure ongoing operation of products thru life cycle Position Responsibilities: Lead requirements decomposition and traceability from customer need to testable design Develop, document,

recruitment
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At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Position Overview: We are currently seeking a Quantitative Risk Analysis Manager to join the Credit Analytics & Reporting team in the Single-Family division. This position will be tasked with managing a team responsible for reporting and analytics regarding Collateral offerings as well as Collateral model business user supports. The role requires deep understanding of data and current code base, designing analytical approaches for business questions and scenario evaluations, managing data research, analyses and preparation of reports and presentations. Our Impact: Our team is responsible for producing reporting packages to monitor trends and performance. We analyze different test and learn or pilot programs to assess risk of the offerings and create reports to monitor these offerings closely to assess broad roll out. We perform significant user activities for enterprise Collateral models for user acceptance testing and provide feedback. Your Impact: Manage a team of three to four people Complete baseline processes and reports monthly and interpret results as it relates to collateral risk management Follow appropriate controls and standards established to maintain and document for processes & reports. Participate in performing ad-hoc analytics in support of collateral policy Cleanse, manipulate and analyze large datasets using statistical software Collaborate with team members and interact across organizational lines to meet business objectives Qualifications: Degree in

pythonsqlfinance
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H
Humana
📍 Indiana• Remote
10 days ago

Become a part of our caring community The Transition Coordinator (Care Coach 2) evaluates member's needs and requirements. This evaluation aims to achieve and/or maintain an optimal wellness state. The Coordinator does this by guiding members/families toward resources and facilitating interaction with them. These resources are appropriate for the care and wellbeing of members. The Care Coach 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. Position Responsibilities: Support the ongoing member transitions in and out of the Indiana Medicaid programs, the Contractor's enrollment, and among care settings. Complete transitions and assists with the planning and preparation for them, and the follow-up care after. Works with the Member Advocate Coordinator and other member-focused departments of the plan. This collaboration ensures continuity and coordination of care and member and provider communication through the initial transition, ongoing benefit plan, and MCE transfers. Ensure the transfer and receipt of all outstanding prior authorization decisions, utilization management data, and clinical information such as prevention and wellness programs(s), care management and complex case management notes. Help with transitions from the custodial setting to the home and community-based setting. We ask that you have telephonic and in-person meetings within an assigned region. The purpose of these meetings is to work with various stakeholders, including long-term care members, hospital/rehab staff discharge planners, family members/POA's, PCP's, and other healthcare professionals. The ultimate goal is to prevent custodial placements whenever possible. Assess and evaluate member's needs to establish a member specific car

REMOTErecruitment
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