Programs Operations Lead Jobs

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? It’s an exciting time at Fin - especially within our Deployment Services team. We’re helping some of the world’s most innovative companies transform how they support their customers through AI-powered customer service. As a Senior AI Deployment Consultant , you’ll lead our largest and most complex customer deployments, combining world-class project management with hands-on technical configuration of the Fin platform. You’ll be the trusted advisor who ensures our customers achieve value quickly and at scale, guiding them not only to do the foundations, but set a direction on how they measure their impact with AI. You’ll partner with a dedicated team of engineers for complex technical work while managing the overall project strategy, timeline, and delivery. This is a perfect role for someone who thrives at the intersection of technology, customer success, and execution excellence. What will I be doing? Own end-to-end deployment programs for our largest customer

MongoDB's EMEA Marketing team is looking for a highly motivated UK Regional Marketing Manager to join the organization. This role collaborates closely with the sales, ecosystem and broader marketing teams to drive awareness of MongoDB, identify and nurture new users and champions, uncover new opportunities, accelerate deal cycles, and expand MongoDB’s overall footprint in the market. You’ll own development and execution of the marketing plans for a subset of focus Enterprise accounts, contributing to business growth and playing a pivotal role in the company’s overall success. This position is for a marketing professional who is passionate about exploring new opportunities, crafting and executing innovative marketing strategies, driving measurable growth, and working cross-functionally to create and scale impactful results. The role will report to the Marketing Lead, Northern Europe. We are looking to speak to candidates who are based in London for our hybrid working model. Candidate Profile Our ideal candidate for this role will have the following: Educational and Professional Background: Bachelor's Degree or equivalent experience 5+ years of account marketing, field marketing, industry marketing or sales experience. Tech industry experience preferred but not required Experience working with large and complex enterprise accounts across multiple verticals ideally in financial services and telco, proven success record with accelerating and closing deals Skills and Expertise: Experience with strategic 1:1 or 1:few account-based marketing, portfolio of experience will be reviewed A strong understanding of acquisition focused marketing and campaign motions to help drive incremental programs in the AI/digital native community Experience working with cloud (AWS, GCP, Azure), ISV, AI, and other tech partners Excellent written and oral communication skills, including experience presenting to sales and marketing leadership, as well as customers Impeccab

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! As the Lead Engineer of Portal Reports and Insights application team, your primary responsibilities will include designing and implementing distributed, fault-tolerant systems and creating high performance Reporting and Insights applications for Bazaarvoice clients that can run nearly 10k reports every week. These reports and insights are used to produce various metrics about Bazaarvoice products and programs so that their performance can be measured. Reports can also be used to simply export raw data about client's UGC like questions, answers, reviews and products, while Insights provides

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are You are a thoughtful and performance-driven coach who is passionate about helping teams grow through structured feedback, skill development, and continuous improvement. You have a strong ability to identify patterns in customer interactions, translate insights into practical coaching strategies, and partner with leaders to elevate the overall customer experience. You bring both analytical thinking and strong interpersonal skills to your work. You are comfortable working with data, quality insights, and customer feedback to identify opportunities for improvement. At the same time, you are energized by coaching individuals and teams, helping them build confidence, refine their approach, and consistently deliver exceptional customer experiences. You enjoy building programs that scale. Whether developing coaching frameworks, facilitating skill workshops, or partnering with managers to close performance gaps, you are motivated by seeing measurable improvements in both employee performance and customer satisfaction. You thrive in collaborative environments and work closely with Quality Assurance, Customer Insights, and CSO leadership t

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. About the Role Justworks is seeking a results-driven, experienced Senior Field Marketing Manager to manage our critical Northeast region. You'll own the Northeast region's entire field marketing strategy and execution. This means designing campaigns that attract customers, building relationships with our sales team to close deals, and creating community around Justworks in the market. You have budget autonomy, direct influence on regional pipeline, and the freedom to experiment with what works in your territory. You'll work hand-in-hand with the Northeast sales leadership to make sure your programs are driving real results. What You'll Do I. Drive Local Outcomes Pipeline Strategy & Execution: Own the Northeast's marketing strategy and campaigns. You translate company priorities into locally relevant programs that build pipeline and accelerate sales. Budget Ownership & ROI: Manage your regional marketing budget. You decide where to invest for maximum impact on pipeline and revenue. Regional Activations: Design and execute high-impact events—customer dinners, workshops, industry conferences. You own the full execution from planning to

Kickstarter is the leading crowdfunding platform for creative projects across film, games, music, art, design, and technology. Since our founding in 2009, our mission to help bring creative projects to life has been powered by the people behind the work. Together, we’ve helped creators around the world launch creative projects that have generated billions of dollars in pledges. That same commitment extends inward. Rooted in shared values, Kickstarter invests in the growth and success of our team, treating employees as whole people and empowering them with the autonomy and space to participate in decisions that shape their work and our company. Kickstarter is seeking a Director of Brand & Communications to join our Marketing team, reporting to the Chief Marketing Officer. The right person will help shape how our brand shows up in culture—and how the world understands our role in bringing creative ideas to life. We are looking for a culturally fluent brand and communications specialist who knows what is capturing attention now, anticipates what is coming next, and translates those insights into meaningful opportunities for Kickstarter. This leader will help define the ideas, conversations, partnerships, and cultural moments Kickstarter should lead. They will mobilize internal teams and external partners around strong ideas, building the narratives and integrated programs that keep Kickstarter relevant to creators, backers, media, and the broader cultural landscape. The Director will serve as Kickstarter’s in-house communications lead and senior partner to our PR agency, setting a clear agenda, unlocking the agency’s best thinking, and ensuring our communications work is proactive, ambitious, and effective. The salary range in this role in the United States is $185,000–$215,000. In this role, you will: Identify emerging cultural conversations, creative movements, and timely opportunities where Kickstarter has a credible and distinctive role to play. Generate

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relic is looking for a strategic, technically fluent Competitive Intelligence (CI) Director to own our competitive intelligence program from strategy through execution. In this strategic role, you will be the company’s foremost expert on the observability, monitoring, and AIOps competitive landscape tracking and analyzing New Relic competitors and turning that analysis into intelligence that sharpens our positioning, accelerates win rates, and informs product and GTM strategy. This is a role for a proven CI leader who can operate at the intersection of technology and go-to-market. Ideally someone equally comfortable digging into distributed tracing or AIOps and AI observability capabilities with product teams as briefing the field or executive staff on what it means for New Relic’s competitive position. If you thrive on staying ahead of a fast-moving observability market and building the programs, content, and platform that keep an entire GTM organization sharp, we want to hear from you. What you'll do Own and Scale the CI Program: Lead New Relic’s global competitive intelligence program end-to-end competitor tracking, battlecards, and competitive playbooks, plus the CI platform that powers enablement across Sales, Marketing, and Product. Build the Competitive Knowledge Base: Develop and maintain in-depth, technically accurate coverage of key observability, monitoring, and AIOps competitors. This includes product architecture, pricing, roadmap signal

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your Opportunity Are you a passionate talent acquisition leader, capable of leading a high-impact, agile team? New Relic is among the fastest growing SaaS companies, and we are looking for someone who will bring a blend of leadership in elevating the team and strategy to support our continuous growth! We are seeking a leader who will thrive in a fast-paced environment, with a bias for action. You’re able to build high-trust partnerships both with internal partners and business leaders across the organization and have a real passion for building extraordinary recruiting programs and processes. What You'll Do Lead, inspire and develop a team of Regional Recruiters that are passionate and accountable to build and deliver inclusive hiring strategies Build innovative and inclusive recruitment strategy for the Region that aligns to business priorities and workforce plans that include a meticulous focus on building diverse pipelines, effective assessment processes that scale and strong candidate experience Drive adoption of our hiring framework, "Hiring For Success" through trainings, communication, data to ensure a consistent and equitable process that results in hiring the right talent for New Relic Coach and develop varying levels of team members, continue to set a higher standard for excellence in performance, build strong business insight, and advisors to key internal partners Partner and collaborate across global teams to ensure alignment, build cohesion and engagement a

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the APAC Marketing Team The APAC Marketing team builds pipeline, awareness, and retention across one of Mixpanel's most strategic growth regions. We run everything from events and partner marketing to localization and customer marketing, working closely with counterparts in EMEA and the US and cross-functionally with sales, partnerships, pre-sales, and customer success across APAC. About the Role We're hiring a Senior Regional Marketing Manager to help build the foundations of our ANZ business from the ground up. You'll own programs across the full customer lifecycle: acquisition, conversion, activation, and retention, with events as a core piece of the mix. This is a role for someone who can navigate ambiguity with confidence, since there's no existing playbook for this market yet. You'll define what works, bring in the right partners, and become the go-to expert other teams turn to for input on ANZ. Reporting to the APAC Marketing Director, you'll balance hands-on execution with the judgment to know which bets are worth making and which tradeoffs matter most. Responsibilities Own and execute ANZ marketing programs end-to-end, including events and customer marketing, from planning through measurable pipeline outcomes Manage full event logistics: venue sourcing, vendor management, on-site execution, and follow-through to pipeline conversion Identify and test new marketing channels, then decide which are worth scaling based on results, not assumptions Build customer advocacy and engagement through community programs that deepen relationships with existing users Monitor performance metrics closely an

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team The core philosophy of Mixpanel's GTM Enablement team is that navigating sellers through the AI-driven landscape requires a hands-on approach. We are intentional about reintroducing the human element to change management; facilitating live training, analyzing sales conversations, and doing the gritty work of shifting rep behaviors. About the Role As a Field Enablement Manager, you'll own the enablement experience for every seller and customer success professional in your region. You'll be the person they trust to help them get better, and a reliable partner to their leaders when a team needs to shift behavior. This is not a program coordinator role. It's a coaching and training role for someone who gets energy from being in the room. You will own your regional enablement programs end-to-end, coordinating with a small but global Enablement team to drive GTM behaviors and best practices, and you'll bring fresh approaches back to the team as you learn what works. Responsibilities New Hire Onboarding delivers onboarding curriculum in person and run hands-on certification of core skills. Quarterly Academy Sessions organize and facilitate regional Mixpanel Academy sessions every quarter. Tech Stack Adoption & Productivity run weekly best-practice sessions and peer-sharing programs around the tools reps use every day. Rep Coaching via AI — use Gong AI and Galileo AI to score and analyze sales calls across your region, and turn that analysis into coaching that changes behavior. Global Program Support — help regionalize global enablement initiatives and share what's working with the broader Ena

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relic is seeking a Director for the Americas Marketing team. This role reports to the VP Global Field Marketing. As leader of Field Marketing for Americas, you will play a pivotal role in shaping and executing our regional marketing strategy. Your leadership will drive the expansion of New Relic’s presence in the dynamic and rapidly evolving Americas observability software market. We are seeking an individual with a proven track record in driving pipeline and demand generation across both owned field events and third party conferences, executive engagement programs, partner marketing, customer marketing and account-based marketing. You’ll have a passion for technology, and a commitment to exceeding goals, surpassing industry standards and running a best-in-class regional marketing organisation. You have rich experience in managing field marketing teams, in B2B enterprise Software as a Service (SaaS) and account based marketing (ABM) and solution led selling, as well as a good understanding of Salesforce CRM and Marketo Marketing Automation platforms. What you'll do Be the centre of excellence for a team of geographically dispersed field marketing managers to ensure the team receives the professional development, skill based training, and enablement of the GTM plan to be a best-in-class organization. Gain a comprehensive understanding of New Relic's product, market position, personas, competition, and market trends for adapting and optimizing the amer

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the role: This role sits within the APAC Regional Marketing team, which is responsible for building pipeline, awareness and retention in the region. We are looking for a creative and results-driven campaign manager to support our growth in APAC, based out of our Singapore office. The campaign manager will be the strategist and owner of integrated campaigns that drive quality new business and expansion pipeline. The role requires creativity, an understanding of multiple marketing channels, and strong project management and collaboration skills. Responsibilities: Build the strategy for campaigns in APAC, including campaign objectives, targeting, messaging/positioning, budget and timelines Collaborate closely with teammates within APAC and globally to execute campaign deliverables (e.g. content creation, paid media, on/offline events, direct mail) Actively partner with campaign managers globally to create the global campaign plan and strategy Localize campaigns to drive increased engagement in key markets Closely monitor performance metrics and proactively optimize programs and processes to deliver on pipeline goals We’re looking for someone who: Has at least 6+ years of experience with B2B/SaaS marketing or the analytics space Possess strong communications, project management and execution skills Loves collaborating with global teammates and cross-functional teams (marketing, sales, partners, pre-sales, post-sales) Is positive and energetic with a strong ownership mentality - from plan to execution Likes being hands-on and is ready to go outside of the box to make things work Learns quickly and has t

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Role The Talent Management Program Manager will own and evolve Nuro’s talent programs and employee experiences, including onboarding, performance management, engagement, learning, and leadership development. This role will partner with stakeholders across the organization to design, launch, measure, and continuously improve scalable programs that support employee and business success. The role will also help support the execution of Nuro’s AI strategy across non-technical teams by coordinating adoption, change management, training, communications, and responsible-use practices. This is a strategic, cross-functional role for an organized, data-informed, AI-savvy program manager who can influence without authority and translate business priorities into effective programs. About the Work Own Nuro's onboarding experience end to end, from content and communications to systems and success metrics, partnering with the People &am

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Team Our hardware team is growing and we are looking for a Senior Electrical Engineer to help lead our programs in our mission to better everyday life through robotics. The EE Modules team is a motivated group with a deep commitment to safety, performance, and reliability, which we apply to all of our projects and programs. About the Role As a Senior Electrical Engineer, you will help lead a talented cross functional team through full product lifecycles and engagement models ranging from in-house design to ODM and Tier1 projects with domestic and international partners. Our designs include sensors, vehicle controls, bleeding edge AI powered compute and anything our teams need in our journey toward a driverless world. About the Work Champion the specification, development, validation, and deployment of state-of-the-art AI hardware in Nuro's self-driving stack and support infrastructure. Drive module and system level electrical design

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Role Nuro is seeking a talented Total Rewards Manager to shape our compensation and benefits strategy. This role is essential to designing competitive, equitable, and scalable reward programs that attract, retain, and motivate top talent in a rapidly evolving industry. You will lead initiatives to create holistic reward systems that align with Nuro’s mission while ensuring compliance with local regulations and industry best practices. About the Work In this role, you will report to Nuro’s Head of Human Resources and be responsible for a wide range of activities that are crucial to building and scaling a best-in-class total rewards program: Design and implement competitive total rewards programs (compensation and benefits) to attract and retain top talent. Develop and manage salary structures, job leveling, and performance-based reward systems. Collaborate with HR and company leadership to ensure the rewards strategy aligns with