Project Operation Specialist Jobs

This job is with our partner Micro1 Scope of Work Diagnose and resolve common hardware and software issues across Windows, Mac, and Linux environments, focusing on real-world troubleshooting scenarios. Document incident details, troubleshooting steps, and resolutions with clarity and precision using ticket management systems (ITSM). Utilize networking knowledge (TCP/IP, DNS, VPN) to resolve connectivity and configuration incidents. Support non-technical users by providing clear, empathetic communication and step-by-step technical guidance. Contribute detailed, scenario-based examples and process documentation that reflect best practices in IT support. Ensure all input and feedback is well-documented for AI training and continuous improvement purposes. Collaborate asynchronously within a remote engagement model, delivering high-quality, written and verbal feedback. Preferred Qualifications Minimum of 3 years’ experience providing Tier 2/3 IT support in diverse operating system and network environments. Deep familiarity with troubleshooting hardware, software, and networking issues, including root cause analysis. Proficiency in documenting technical incidents and resolutions using ITSM or similar ticketing platforms. Strong written and verbal communication skills, with a focus on supporting non-technical end users. Certifications such as CompTIA A+, CompTIA Network+, or ITIL Foundation are advantageous. Demonstrated ability to contribute to technical process documentation and knowledge bases. Proactive, detail-oriented, and comfortable participating in remote, independent project engagements.

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is looking to add a Quality Assessment Specialist to its growing Claims Operations team. This role is responsible for auditing the accuracy, compliance, and customer experience quality of claims intake and customer interactions — ensuring specialists meet documentation standards, follow SOPs, and deliver a consistent, empathetic experience. You'll balance independent case review with cross-functional calibration, feedback delivery, and process improvement, all in service of operational excellence and an exceptional claims experience for our users. Responsibilities: Conduct structured quality reviews of claims intake calls/tickets and customer-interaction touchpoints against a defined rubric including accuracy of documentation, adherence to SOPs, compliance with privacy/regulatory requirements, tone and professionalism Score interactions using a weighted rubric and maintain consistent, defensible scoring standards across reviewers Meet a defined audit volume/coverage target per week Participate in regular calibration sessions with other QA reviewers, Team Leads, and Sr. Specialists to ensure scoring consistency across reviewers and teams Flag rubric ambiguity and propose rubric updates as workflows or tools change (e.g., new intake fields, new compliance requirements, etc) Deliver clear, specific, and actionable feedback to specialists and Team Leads based on QA findings Partner with Team Leads/Trainers to identify coaching opportunities and recurring error patterns Track and report QA trends (accuracy rates, common errors, compliance gaps) to leadership on a regular cadence Identify systemic issues (tooling, SOP gaps, training gaps) surfaced through QA data and recommend fixes Support special projects such as audits, data reconciliation, and new-product rollouts Experience: 2+ years experience i

About the Role & Team This is Amplitude's first People Team hire in India, and we're being deliberate about who we bring in first. People Operations is at an inflection point. A lot of what takes hours today—HR tickets, Workday updates, onboarding tasks—will be handled by AI-assisted workflows in the near future. We're building toward that now, and this role is part of that foundation. You'll join the global People Operations team as a dedicated shared services resource, handling the operational work that keeps our EMEA and AMER specialists focused on higher-complexity, in-market problems—and supporting People Business Partners globally when they need an extra set of hands. In the near term, the work is largely transactional: resolving HR helpdesk tickets, processing Workday data requests, coordinating onboarding logistics. That's not a knock on the role—it's the job, and doing it with speed, accuracy, and care matters enormously. Over time, as we invest in AI tooling and automation, that transactional load will shift. When it does, this role shifts with it: taking on process improvement projects, helping document and refine how the team operates, and growing into a contributor who shapes practices rather than just follows them. We'll support that progression. Because this is a remote role with no local People Ops team around you, we need someone who is genuinely self-directed. You'll be given clear priorities and good systems to work in, but you'll own your own day. If you thrive in structured work but feel motivated by the promise of doing more over time, this is a good fit. As a People Operations Analyst, you will: Own shared services and HR helpdesk Resolve Tier 1–2 employee inquiries through our HR ticketing system (Console AI) on behalf of EMEA and AMER regional teams: policy questions, employment verifications, leave requests, and benefits inquiries Triage issues that need specialist input—Benefits, Payroll, Legal, or regional People Ops—with clear contex

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: This role is pivotal in supporting WPP’s large-scale ERP transformation programmes by embedding robust SDLC and transformation controls, driving compliance with our data and security requirements, and ensuring audit readiness for obligations such as SOX 404 IO. As a key member of the central assurance team, you will deliver control assurance and actively coach project teams, while also playing a strategic role in shaping the group’s compliance and controls posture to be more consistent, standardised, and repeatable. You will support the Transformations Lead in delivering judgement led, risk based assurance across ERP migrations and SDLC controls. The role focuses on strengthening first line capability, uplifting evidence quality, and ensuring controls are executed and documented to audit standards. You will work closely with Financial Risk & Controls colleagues to ensure transformation controls are aligned and integrated with financial controls. While accountability for operating SDLC controls and producing complete, accurate evidence sits with project and&nbs

About the Team DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you! About the Role We’re hiring a Support Specialist in our Support Team to assist with experimental products within DoorDash Labs. In this role, you’ll work within our Support Operations to assist with the various tasks relative to handling incoming support calls and cases and making any relevant outbound calls for autonomous deliveries. This role will be responsible for supporting our customers from all days 6AM-3AMPST. You’re excited about this opportunity because you will… Help support projects primarily focused on enhancing the Customer, Dasher, and Merchant experience. Enjoy frequent upskill training to learn new pilot workflows and expand your business acumen. Deal with ambiguity by leveraging all resources and cross-functional partners to improve the overall customer experience. Work cross-functionally with the S&O team partners to be the voice of the customer for our products, services, processes, and policies that DoorDash provides. Enjoy participating in testing new processes and programs to help increase customer retention. Be empowered to make decisions using the training and provided workflows, resolve problems, help make new processes durable, and escalate edge cases to leadership. Enjoy problem-solving, are incredibly resourceful, and are able to see around corners to help us learn and make informed decisions on business changes. We’re excited about you because… Approach your work enthusiastically with a customer-centric mindset and have a passion for resolving issues. You're self-motivated and have a bias for action. Strong and clear written and verbal communication. You have experience with de-escalating customers and turning detractors into lifelong promoters of

ABOUT CAPCO Capco, a Wipro company, is a global management and technology consultancy specialising in driving digital transformation across the financial services industry. Operating at the intersection of business and technology, Capco combines innovative thinking with unrivalled industry knowledge to fast-track initiatives for banking and payments, capital markets, wealth and asset management, and insurance. Our ingenuity is brought to life through our Innovation Labs, award-winning Be Yourself at Work culture, and a diverse, talented team across more than 30 offices worldwide. ROLE DESCRIPTION As a Knowledge Graph & Ontologies Specialist, you will lead the design and delivery of enterprise knowledge graph and semantic ontology solutions for Capco's financial services clients across Asia. Based in Singapore, you will serve as a senior practitioner and trusted advisor to insurers, wealth managers, private banks, and capital markets firms — helping them realise the value of connected, semantically rich data. This is a hands-on, client-facing role. We are looking for someone who has built and deployed real-world knowledge graph solutions — ideally through experience at or with a graph technology vendor such as Stardog, Neo4j, Franz Inc. (AllegroGraph) or Ontotext (GraphDB), or through deep project delivery at a specialist consultancy. You will join a growing data and AI practice in Asia and will have the opportunity to shape Capco's knowledge graph capability, contribute to thought leadership, and build lasting client relationships at the most senior levels. KEY RESPONSIBILITIES Lead the design, development, and delivery of enterprise knowledge graph architectures and domain ontologies for financial services clients. Define and govern ontological models representing complex financial data domains including insurance products, policy hierarchies, client entities, wealth portfolios, regulatory obligations, and counterparty relationships. Advise clients on the

Quality System Specialist Company: Boeing Aerospace Operations At Boeing, we are all innovators on a mission to connect, protect, explore and inspire. From the seabed to outer space, you’ll learn and grow, contributing to work that shapes the world. Find your future with us. The Boeing Company is currently seeking a Quality Production Specialist to support Boeing Global Services . Boeing will provide Maintenance and Modifications on the USAF KC-46 program. M&M to be performed by this position At Seymour Johnson, NC. It is possible that training will begin at a Boeing facility. Boeing shall provide support to Government no-notice tests, inspections, audits, certifications, and validations and shall report corrective actions proposed/taken to correct discrepancies found. Position Responsibilities: Reviews and validates product non-conformances and disposition type, quality procedures and engineering requirements. Performs analysis to identify and evaluate the quality of products, operations and processes to Quality Management System requirements, applicable company procedures, contract requirements or government regulations. Applies knowledge of aerospace design, systems and integration to perform failure and forensic analysis of aerospace components and systems. Trains and mentors fellow employees in the Quality Management System. Performs root cause analysis on the nonconformance to identify the cause and prevent reoccurrence. Independently develops, modifies and documents actions to assure problem resolution or to implement corrective/preventive action and documents resolution. Obtains corrective action on nonconforming plans and hardware/proces

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf—and a genuinely energizing place to build a career. Every year, guests visit our venues for an experience that's hard to find anywhere else: hitting golf balls toward a target-lined outfield, tracking every shot in real time, enjoying great food and drinks, and connecting with friends, family, and coworkers. With more than 100 venues worldwide and proprietary Toptracer technology integrated into our guest experience and licensed globally, Topgolf operates at the intersection of entertainment, technology, and hospitality. We are a growing, dynamic business with meaningful opportunities to innovate, scale, and continuously improve how we support our teams and our guests. WHAT WE'RE SEEKING The Accounts Payable Specialist works with our accounting group to produce accurate and timely financial statements for internal and external use, assisting the Accounts Payable Lead with the day-to-day functions of our financial activities. This role works closely with the accounting and operations teams to maintain accurate financial records in accordance with generally accepted accounting principles, and interacts with corporate and site-level associates and managers to communicate financial information. There will also be plenty of opportunities to work on special projects within the accounting department. WHAT YOU WILL DO Key Responsibilities Ensure invoice payments are processed and paid within agreed-upon terms, following up with vendors or internal stakeholders when additional information is needed, including for intercompany invoices Work closely with other teams within AP and internal groups to ensure compliance with financial policies Aid in troubleshooting invoices pending in queue Investigate vendor statemen

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. Who we are We drive sales of Mindbody software and ClassPass inventory, but that’s not all. The Revenue team helps our customers achieve their business goals, contributes to their growth, and eliminates hurdles by finding smart solutions from our suite of software products. We are strategic, collaborative, and solutions-oriented. About the right team member The Client Engagement Specialist is a SaaS sales expert with proven experience partnering with small businesses. This role is all about being a great communicator, project manager, and collaborator all while operating with a high-level sales acumen in an effort to save highly complex deals that are at risk of cancellation. This individual will work cross functionally with stakeholders across Sales, Onboarding, and CX to find the best solutions to retain these customers at Mindbody. The Role You'll Play Lead strategic retention conversations to save high-value accounts at risk of cancellation Collaborate with Onboarding, CX, Implementation, and Sales to deliver personalized solutions that stick Own the full lifecycle of customer re-engagement, from discovery to resolution and follow-through Translate product and in

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Palantir’s in-house legal team works to proactively address legal issues so that Palantir can continue to drive positive impact in the world. We are deeply embedded in Palantir’s mission and culture, take time to connect with folks across the global Palantir community, and are viewed across the company as key to Palantir’s success. Legal Operations is the organizational backbone of the legal team at Palantir and our Deal Administrators directly support all aspects of revenue generation at the company. Our Deal Operations Administrators have a strong understanding of Palantir’s growth strategy, and are eager to implement and operationalize that strategy in our contracting processes. Our Deal Operations Administrators have a passion for helping others, making them an invaluable resource to our customer deal pipeline. As a Deal Operations Administrator, you will be handling a wide variety of responsibilities throughout the customer contracting lifecycle. You will support Palantir’s lawyers and contracting specialists, in collaboration with our sales team and executives, to facilitate the growth of our business by managing all aspects of contract administration. As part of the Deal Operations team, you will become an expert in your specific customer vertical, take ownership for specialized scaling projects and critical initiatives as it relates to each business unit. Throughout your work, you will take initiative, operate with resourcefulness, and execute quickly and effectively the processes that drive revenue at Palantir. You’ll leverage your excellent communication skills, and exercise tact and diplomacy in helping to manage relationships with teams acros

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Palantir’s in-house legal team works to proactively address legal issues so that Palantir can continue to drive positive impact in the world. We are deeply embedded in Palantir’s mission and culture, take time to connect with folks across the global Palantir community, and are viewed across the company as key to Palantir’s success. Legal Operations is the organizational backbone of the legal team at Palantir and our Deal Administrators directly support all aspects of revenue generation at the company. Our Deal Operations Administrators have a strong understanding of Palantir’s growth strategy, and are eager to implement and operationalize that strategy in our contracting processes. Our Deal Operations Administrators have a passion for helping others, making them an invaluable resource to our customer deal pipeline. As a Deal Operations Administrator, you will be handling a wide variety of responsibilities throughout the customer contracting lifecycle. You will support Palantir’s lawyers and contracting specialists, in collaboration with our sales team and executives, to facilitate the growth of our business by managing all aspects of contract administration. As part of the Deal Operations team, you will become an expert in your specific customer vertical, take ownership for specialized scaling projects and critical initiatives as it relates to each business unit. Throughout your work, you will take initiative, operate with resourcefulness, and execute quickly and effectively the processes that drive revenue at Palantir. You’ll leverage your excellent communication skills, and exercise tact and diplomacy in helping to manage relationships with teams acros

Reolink , a leader in intelligent visual technology for homes and businesses, was founded in 2009 by a group of engineers with a strong commitment to and passion for smarter security solutions. Our products are now trusted by millions of users across more than 110 countries and regions worldwide. Building on this trust, we continue expanding our presence and bringing our innovations to more markets around the globe. Reolink remains committed to delivering advanced, reliable, and user‑centric solutions that empower people to protect what matters most. Position: E-Commerce Executive / Specialist 5 Work Days Per Week Office Near Tai Seng MRT, Singapore Medical Benefits Provided Entitled to Yearly Bonus & Performance Bonus Qualifications [ Fulfill all 5 Requirements ] Bachelor's Degree in any field is preferred for this post. Minimum 2 Years of hands-on experience handling Company's Official Website / Amazon for E-Commerce Duties Solid understanding of platform policies such as Amazon, Shopee, Lazada, etc. Familiar with Website traffic & conversion, Google Analytics, A/B testing, CPC, CRO Proven experience in cross-border e-commerce (B2C) is an advantage, particularly for the Australia and Europe & US Markets. This Role will mainly focus on handling Reolink Official Website (E-Commerce) & Amazon for different region in Australia, Europe and US Markets. Manage and maintain the company's e-commerce storefronts across multiple platforms, ensuring smooth daily operations and optimal store performance, with a focus on the Australia and Europe & US Markets. Upload product listings across platforms, including writing and optimizing high-quality titles, descriptions, and item specifics, aligned with target market preferences. Conduct keyword research and listing optimization to improve product visibility, search ranking, and conversion rates across different platform algorithms. Plan and execute promotional strategies (e.g., discounts, campaigns, ads, sponso

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Everpure is recruiting an EMEA Benefits Specialist into our Global Benefits Team, based in Prague and reporting to the Head of EMEA Benefits. This is a hands-on delivery role managing the full benefits lifecycle across our eighteen-country EMEA portfolio - country renewals, end-to-end vendor financial management, statutory compliance and annual enrolment execution. You will be the operational spine of the region. We are looking for someone who treats deadlines as absolute commitments: meets compliance requirements on time, runs financial processes smoothly, and who makes sure broker and project milestones are executed with precision. We have transitioned a number of in region day-to-day administrative activities to HR Shared Services, and this role plays a key part in the continued transition and support of these activities. Analysis runs through all of this: 18 countries, multiple currencies, year-on-year cost comparisons, and premium data that must reconcile against memberships, payroll and accounts. WHAT YOU'LL DO Financial & Renewal Governance: Drive the end-to-end benefits lifecycle, from managing complex multi-currency renewal cost models to reconciling premium and membership data, ensuring financial accuracy and procurement compliance. Operational Strategy & Automation: Architect the transition of administrative tasks by identifying, designing, and implementing automation workflows to replace manual

Reolink , a leader in intelligent visual technology for homes and businesses, was founded in 2009 by a group of engineers with a strong commitment to and passion for smarter security solutions. Our products are now trusted by millions of users across more than 110 countries and regions worldwide. Building on this trust, we continue expanding our presence and bringing our innovations to more markets around the globe. Reolink remains committed to delivering advanced, reliable, and user‑centric solutions that empower people to protect what matters most. Performance Marketing Specialist (Google & Video Focus) 5 Work Days Per Week Office Near Tai Seng MRT, Singapore Medical Benefits Provided Entitled to Yearly Bonus & Performance Bonus Requirements Education: Bachelor's degree or higher, preferably in Marketing, Advertising, Statistics, or a related discipline. Experience: Minimum 5 years of hands‑on experience in advertising operations, with a heavy, specialized focus on Google ecosystem advertising (Search, Performance Max, and YouTube) . Experience in 3C, e‑commerce, internet products, or cross‑border advertising is a strong advantage. Platform Proficiency: Core Expertise: Deep, hands-on mastery of Google Ads —specifically advanced Search campaign architectures, Performance Max (PMax) asset group optimization, and YouTube video ad funnels. Secondary Platforms: Familiarity with TikTok Ads, Ocean Engine, and a minor/supporting working knowledge of Meta Ads. Analytical Skills: Strong data analysis skills with advanced familiarity with Excel/Google Sheets, attribution tracking, and analytics tools to evaluate multi-channel performance. Mindset & Execution: Strong strategic thinking and results‑oriented mindset, with the ability to manage multiple complex campaigns and projects in a fast‑paced environment. Collaboration: Excellent communication and collaboration skills. Experience in team leadership or agency management is an advantage. Key Responsi

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. Over the past years, Linear has experienced incredible organic growth and has become an instrumental tool for many of the world’s best product teams. We believe customer support should always feel like an extension of that experience. As a Product Support Specialist at Linear, you’ll contribute to the future of our product by surfacing customer feedback and insights, contributing to our technical documentation, and engaging a technical customer community via social channels. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in Europe . We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you’ll do Support customers in end-to-end engagement, including onboarding, account setup, debugging issues, feature and integration discovery Investigate and resolve inbound customer issues reported through all communication channels, including email, Slack, Twitter, and Reddit Partner with our engineering team to document and reproduce bugs Surface trends and insights from customer feedback to the team at large to inform product choices Lead select strategic projects to improve the support experience, internal knowledge sharing, and product operations Requirements Currently based in Europe. Pas