Public Sector Operations Lead Jobs

CSQ427R187 PLEASE NOTE: Due to federal contract requirements and client site access obligations, U.S. citizenship and eligibility for a U.S. government secret clearance are required to access classified information. Candidates with an active Secret or higher clearance are strongly encouraged to apply. About Databricks At Databricks, we are passionate about enabling data teams to solve the world's toughest problems, from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers, and customer obsessed, we leap at every opportunity to solve technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. The Role As a Sr. Forward Deployed Engineer (FDE), you will work with federal government customers to build and productionize solutions to their data & AI challenges using the Databricks platform. You will own the architecture, lead design decisions, and implement end-to-end systems spanning data engineering, AI, and application development. We work cross-functionally to shape long-term strategic priorities and initiatives alongside engineering, product, and developer relations. FDEs deliver with customer empathy, integrating with client systems, training, and other technical needs to help customers get most value out of their data. This is a hands-on, customer-facing role for builders who thrive at the intersection of technology and business impact. The ideal candidate combines engineering expertise with adaptability, curiosity, and a passion for working with customers and teammates to solve complex problems that drive measurable outcomes. FDEs are billable and know how to complete projects according to specifi

CSQ227R265 The Sr. Engagement Manager delivers measurable impact for our Public Sector customers as well as at the Business Unit (BU) or Regional team level in the Forward Deployed Engineering organization. You will own and independently scope multi-quarter, highly complex initiatives to solve problems with no clear precedent, operating with high autonomy in high-stakes environments. The impact you will have: Regional Impact: Drive excellence at the BU/Region level, contributing to team-level booking targets and consumption goals. Complex Problem Solving: Navigate complex regional, regulatory, or market-specific complexities across multiple countries. Mentorship: Coach and support junior Engagement Managers, acting as a go-to resource for peers on complex projects. Sales Strategy: Shape account strategy to align with client goals and lead the sales of complex Professional Services & Training (PS&T) offerings. Strategic Relationships: Establish and maintain strategic relationships with senior customer stakeholders across multiple engagements. What we look for: 10+ years of leadership experience in Professional Services. Expert-level understanding of PS&T offerings and the ability to customize solutions for complex environments. Proficient thought leadership, increasingly viewed as an external expert in the industry. Participate in the hiring process to attract top-tier talent. Expertise in Databricks architecture, ecosystem, and strategic account planning. Ability to travel up to 25-50% as required. Active high-level clearance Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experien

CSQ327R214 About the team: The FDE (Forward Deployed Engineering) team is a new, strategic initiative sponsored by the CEO and Founders. Our mission is to win C-suite-sponsored, high-value AI opportunities by selling and delivering outcomes , not just a platform. You will be part of the founding team, embedded with our most strategic customers from the very first sales call through to a production-ready solution. You will be the "product manager" for the customer's problem, responsible for the "why" and "what," while our FDEs (Engineers) will be your partners responsible for the "how." Role description: As a Deployment Strategist (DS), you are the critical bridge between a customer's multi-million-dollar business problem and Databricks' technical solution. You are a product manager for the field, owning the technical and product direction of the engagement from initial discovery through production launch and adoption. You will build C-suite trust, perform deep discovery to map the customer's political and technical landscape, and scope the value. You will define the Minimum Viable Product for a pilot, write the PRD that guides the engineering team, and manage the project to a successful landing. You will also lead technical discovery, shape solution architecture with FDEs, and ensure that each proposed solution can move from prototype to production. This role requires a rare combination of executive presence, deep product thinking, technical depth, and a hands-on delivery mindset. The impact you will have: C-Suite Scoping & Value Definition: Partner with Sales to perform deep discovery, map the customer's organization, quantify the business value of $10M+ problems, and define the pilot, including its MVP, success criteria, and timeline. End-to-End Product Ownership: Author the PRD, prioritize the engineering backlog, manage scope, and act as the primary hands-on QA tester. Translate business requirements into clear data, integration, security, a

CSQ427R136 PLEASE NOTE : Due to federal contract requirements and client site access obligations, U.S. citizenship is required to access classified information. At Databricks, our core principles are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our customers to make informed decisions that push their business forward. We provide a user-friendly and intuitive platform that makes it easy to turn insights into action and fosters a culture of creativity, experimentation, and continuous improvement. You will be an essential part of this mission, using your technical expertise to demonstrate how our Data Intelligence Platform can help customers solve their complex data challenges. You'll work with a collaborative, customer-focused team that values innovation and creativity, using your skills to create customized solutions to help our customers achieve their goals and guide their businesses forward. Join us in our quest to change how people work with data and make a better world! As a Sr. Field Technical Program Manager at Databricks, you will be a key driver in our Forward Deployed Engineering team's mission to accelerate and de-risk customer outcomes. Your role is central to achieving project goals and maintaining exceptional customer satisfaction, particularly within our U.S. Government customer base. While you are not expected to have hands-on coding experience, your technical acumen and strategic influence will be critical for guiding complex engagements to success. You will work closely with cross-functional teams to deliver excellence at every stage. The impact you will have: Be responsible for the successful delivery of our most complex customer engagements by providing technical leadership and guidance to the implementation team. Guide technical teams through key architectural decisions

PLEASE NOTE : Due to federal contract requirements and client site access obligations, U.S. citizenship and eligibility for a U.S. government secret clearance are required to access classified information. The position is based in the Washington, D.C., Maryland, or Virginia metropolitan area and includes periodic on‑site work and client collaboration. Candidates with an active Secret or higher clearance are strongly encouraged to apply. The AI Forward Deployed Engineering (AI FDE) team is a highly specialized customer-facing AI team at Databricks. We deliver professional services engagements to help our customers build and productionize first-of-its-kind AI applications. We work cross-functionally to shape long-term strategic priorities and initiatives alongside engineering, product, and developer relations, as well as support internal subject matter expert (SME) teams. We view our team as an ensemble: we look for individuals with strong, unique specializations to improve the overall strength of the team. This team is the right fit for you if you love working with customers, teammates, and fueling your curiosity for the latest trends in GenAI, LLMOps, and ML more broadly. This role can be remote. The impact you will have: Develop cutting-edge GenAI solutions, incorporating the latest techniques from Databricks AI research to solve customer problems Own production rollouts of consumer and internally facing GenAI applications Serve as a trusted technical advisor to customers across a variety of domains Present at conferences such as Data + AI Summit , recognized as a thought leader internally and externally Collaborate cross-functionally with the product and engineering teams to influence priorities and shape the product roadmap What we look for: Experience building GenAI applications, including RAG, multi-agent systems, Text2SQL, fine-tuning, etc., with tools such as HuggingFace, LangChain, and DSPy Expertise in deploying production-grade GenAI applications, in

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Governments do some of the most consequential work there is: deciding benefits claims, getting veterans to care, investigating financial misconduct, running unemployment insurance, and producing the analysis that world leaders act on. Anthropic's public sector team exists to put Claude in the production path of that work. In the US and some allied governments, Claude is already in daily use across major agencies and US states. The next steps need a particular kind of product manager: someone who can walk into an institution they have never worked with, sit with the people doing the work and find, alongside them, the workflow that matters. The best government products we know of started as an idea that came out of the room rather than a requirements document. The scope is large: a product portfolio here is a set of governments rather than a feature area. A year in, success looks like agencies delivering services more effectively because public servants are doing core parts of their job with Claude in the loop, and at least one thing that you learn from them shipping to every Anthropic enterprise. That is a lot of surface; you will have to choose where to go deep, and we will back the choice. We are hiring across civilian, state and local, govtech, and national security portfolios and will match you to one on background and interest. Some portfolios require eligibility for a US security clearance, though most do not. You would be among the first product managers on the team, working with a dedicated engineering and research team and with the policy, go-to-market, customer success, and applied AI leads who already sp

Scale AI’s Public Sector business is growing quickly as government agencies adopt AI to support critical national security, defense, and public sector missions. We’re looking for a hands-on Engineering Manager to lead a team of software engineers building core products and infrastructure for these customers. This role is ideal for someone who thrives in technical environments, enjoys managing teams while staying close to the code, and wants to work on meaningful problems that impact real world operations across the U.S. government. You’ll play a critical role in delivering backend systems, distributed platforms, and ML tooling used by our public sector partners—all while helping your team grow and execute. You’ll split your time between technical planning and execution (50%) and people management and team development (50%) , leading a team of 6-8 engineers. You’ll work cross-functionally with product, security, and customer-facing teams to ensure our engineering efforts meet complex federal compliance, security, and performance needs. Must be able to commute to office three times per week You will: Recruit a high-performing engineering team. Drive engineering productivity. Provide guidance, mentorship, and technical leadership to a team of engineers working on Generative AI projects. Collaborating with cross-functional teams to define, design, and execute strategic roadmap. Navigate and deliver outcomes while navigating through complex public sector compliance requirements and frameworks. Design and implement scalable backend systems for Federal customers, leveraging Scale's modern and cloud-native AI infrastructure Develop distributed systems, data-intensive applications, and machine learning infrastructure to enable real impact for mission owners Build robust and reliable backend systems that can serve as standalone products, empowering customers to accelerate their own AI ambitions Participate actively in customer engagements, working closely with sta

Scale's public sector business is providing the best of American commercial technology and innovation to protect the homeland and meet the moment. As a member of our public sector delivery team, you will own relationships critical to the portfolio of clients charged with a layered defense for the United States. You will be a catalyst, willing to go deep, get technical, and drive change. You will manage customer relationships and partners as well as partner with our engineering team to solve Scale’s hardest problems. All of this serves an ultimate goal of delivering cutting-edge agentic AI to orchestrate portfolio management for defense of the homeland. You will: Own customer relationships across the account, from senior government leaders and program offices to analysts and operational users Build structured user-engagement programs that reach the operators and analysts using Scale’s products day-to-day Work alongside customers to translate operational workflows and mission problems into well-defined AI and agentic workflow use cases Lead cross-functional teams across engineering, product, operations, security, and government stakeholders to deliver on customer objectives Plan and execute customer engagement weeks, user testing events, demonstrations, briefings, and other onsite activities Drive adoption of Scale capabilities in operational environments, incorporating user feedback into product requirements and delivery priorities Must haves: Active TS/SCI clearance 5+ years of experience in technical program management, software engineering, systems engineering, product management, technical consulting, or a related technical delivery role Demonstrated ability to build trust with both senior executives and hands-on operational users Experience translating complex customer workflows into structured technical or product requirements Strong technical fluency and the ability to hold credible conversations with engineering and product teams about AI, softw

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. Elastic is looking for a Public Sector Partner Manager to build and grow a high-performing ecosystem of Global System Integrators (GSIs) and Influence Partners (IPs) across the UK Public Sector. You will develop strategic partnerships that help government organisations overcome fragmented data, strengthen cyber resilience, modernise operations, and build trusted foundations for AI adoption. Working across Central Government, Defence, Healthcare, Public Safety, Education, and Critical National Infrastructure, you will enable partners to deliver measurable customer outcomes while driving sustainable growth for both Elastic and our ecosystem. Success is measured by the strength of the partner community you build, the capabilities you develop, the customer outcomes you enable, and the long-term value you create. What You'll Do Build and grow strategic GSI and IP partnerships across UK Public Sector. Create executive relationships that drive joint growth and customer success. Develop partner capabilities through enablement, certifications, and solution development. Lead joint go-to-market initiatives with Sales, Solutions Architecture, Services, Marketing, and Customer Success. Drive partner-sourced and partner-influenced pipeline through strategic account planning and pursuit engagement. Foster a culture of collaboration, reuse, and innovation across

Scale's Public Sector customer base is growing rapidly, and you will ensure that these customers become passionate, lifelong Scale partners. As a member of our Public Sector Delivery team, you are a catalyst, willing to go deep, get technical, and drive change. You are the ultimate hands-on leader, triaging customer issues and support, using data and analytics to align internal resources around Scale’s hardest problems, and driving the creation of tools that add direct value to Scale’s Public Sector customers. All of this serves an ultimate goal of delivering outsized value in supporting our Public Sector customer’s AI/ML objectives. Your natural inclination is to dive into both technology and organizational processes to craft effective solutions and gain efficiencies. You are biased towards finding not just one-off solutions, but repeatable and scalable ways to ensure we continually deliver on customer objectives. You have a track record of driving technical projects to completion, and stewarding lasting organizational change. And you are naturally empathetic, have high EQ, and excel at building long-term relationships through diligent problem solving, domain competence, and thoughtful, strategic discussions You will: Drive innovation and transformation by diving deep into technical and operational challenges, solving undefined problems, and delivering impactful solutions for Public Sector customers Leverage technical concepts, tools, and expertise to create solutions from scratch or drastically improve existing solutions Use data, analytics, and technical expertise to align internal resources and create tools that directly add value to customers in the public sector space Transition AI/ML technologies and processes into working Public Sector products / solutions even when requirements are undefined or ambiguous Partner with engineering, operations, and other public sector teams to build and deliver AI systems tailored to unique gove

About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. What we offer Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. Growth paths: Joining ElevenLabs means joining a

Chief of Staff, Public Sector As the Chief of Staff for Scale AI’s Public Sector business unit, you will be a strategic partner to the VP, Public Sector Engineering & Security, driving the execution of critical initiatives and optimizing the operational rhythm of the business. Your role will encompass strategic planning, cross-functional initiatives management, executive reporting, special project execution, and the synthesis of complex information to support Public Sector objectives and growth. We are seeking a hard charging, initiative-driven generalist that is obsessed with impact, deeply analytical, low ego, and ready to embrace the intensity required to achieve the goals of our growing Public Sector business. You will: Act as an extension of the VP, Public Sector Engineering & Security by attending key meetings and calls on the VP’s behalf, supporting client development, external presentations, internal problem solving, and special projects Run strategic planning for the business unit to include scoping business priorities, driving alignment among the VP, Public Sector Engineering + senior leadership (VPs of Engineering, Sales, and Operations), and leading initiatives that move the needle on key performance indicators (KPIs) Own operational rhythms for the business unit (leadership meetings, all hands, offsite events), executive deliverables, and special projects Own all executive-level reporting that communicates progress and blockers for the business unit and act as the primary liaison to central functions such as finance, communications, marketing, and legal Report to the VP, Engineering & Security of Scale’s Public Sector business unit Ideally you’d have: A strong orientation towards outcomes and a history of being scrappy when it counts An effective interpersonal style that you bring to bear in everything from deep technical conversations with engineers to polished executive level comms Proven ability to build high trus

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Are you an elite relationship builder and technical strategist who can serve as a trusted advisor to C-level executives? Empower leading organizations to transform their operations through enterprise orchestration. Appian Customer Success is obsessed with delivering exceptional customer outcomes and high-value business impact. Our Customer Success Management team acts as the primary catalyst for client growth, working in tight alignment with internal and external partners. We build deep, long-term relationships with leading global enterprises to ensure they maximize the value of our AI-Powered Process Automation platform. As a Customer Success Manager, you will serve as a premier strategic advisor to elite organizations. This role is vital right now because companies are rapidly scaling complex automated ecosystems. You will use your business acumen and technical aptitude to help clients unlock the full power of our advanced capabilities - including unified Data Fabric , robotic automation, and generative AI. By proactively mitigating delivery, adoption, and technical risks, you will enable clients to achieve flawless Enterprise-Grade Orchestration . This role is based at our HQ in McLean, VA. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 4 - 5 days per week to foster that culture, ensure we thrive through shared ideas and teamwork, and maximize opportunities to connect with the exceptional people across Appian. Wh

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. Role Description As a Senior Value Engineer specializing in the Public Sector, you are pushing the envelope in solving critical operational challenges for State and Local Government agencies. You will be working with our most strategic public sector clients, understanding their unique objectives—from enhancing citizen services and modernizing legacy systems to optimizing grant management and regulatory compliance—and building Celonis solutions using the world’s leading Process Intelligence (PI) platform in combination with top AI and ML technology partners, such as Microsoft, OpenAI, and Databricks. With Celonis’ Process Intelligence (PI) platform, we feed operational context to AI so it understands the complex realities of government operations (breaking down agency silos) and enables agencies to industrialize AI. This unlocks real ROI on AI deployments, maximizing taxpayer value at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to government CIOs and Agency Directors, and ensure successful implementation, adoption, and value realization to increase the footprint of Celonis across state and local governments. Key Responsibilities: AI Discovery & Solutioning: Understand public secto

SLSQ127R139 As a Public Sector Account Executive – Japan, you will own strategic sales into Japan’s government and broader public sector, driving adoption of our data and AI platform across central ministries, local governments, and public institutions. You will lead the full sales cycle, build executive relationships, and collaborate closely with internal and partner teams to support Japan’s digital government and modernization initiatives. The impact you will have: Own and exceed revenue targets by winning new public sector customers across Japan, including central ministries, local governments, government agencies, and public institutions. Develop and execute a clear territory and account strategy to identify, prioritize, and win high‑potential public sector accounts. Plan, document, and drive the expansion of Databricks usage in newly landed accounts, turning initial projects into broad, high‑impact data and AI platforms. Proactively identify new AI and data use cases in government operations and feed these insights into Japan’s public sector go‑to‑market, influencing product direction and regional strategy. Use a solution‑oriented, value‑based sales approach that links Databricks to measurable outcomes for public services and citizens. Orchestrate Databricks’ internal teams and our ecosystem of partners (SI, cloud, and consulting partners) to run effective sales motions and deliver successful customer outcomes. What we look for: 8+ years of SaaS, cloud, AI, or big data sales experience in Japan, with meaningful exposure to public sector accounts and a proven ability to drive adoption of new technologies through a consultative, solutions‑oriented sales approach. Demonstrated ability to navigate complex public sector stakeholder ecosystems, building consensus across multiple departments, budget owners, and decision/approval layers. Deep understanding of public sector priorities in Japan, including typical buying processes, buying cycles, decision‑making stru