Public Sector Operations Lead Jobs

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join The Community and Product Policy team creates and evolves principled policies that establish the rules of the road for guests and hosts across Airbnb. We solve complex marketplace and Trust & Safety challenges using data, stakeholder collaboration, and excellent judgement to support our community at scale. We team up with our cross-functional partners to create clear and accessible policy enforcement guides and to continuously measure, maintain, and improve our policies. We handle policy escalations and consults from across the business to ensure tough calls are resolved in accordance with our principles. The Difference You Will Make You are a seasoned policy expert, with experience handling complex escalations You love solving problems and have a track record of strong cross-functional collaboration You’re an experienced communicator, with exceptional writing skills and presentation skills, including to senior executive audiences You are principled and rigorous — you incorporate diverse perspectives in pursuit of the best decisions and outcomes possible You are fluent with AI tools for gaining operational efficiency, but you exercise excellent judgement and know human expertise and supervision is paramount You can build and interrogate prompting, automated workflows, data queries, and stress-test model output before it reaches a decision-maker — you know when a number is not trustworthy and how to course correct You are a team player who thrives in a fast-moving environment and brings a strategic mindset to your work As a Consults and Escalations Manager in Community Polic

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We're hiring a strategist to join the Policy Campaigns team within Anthropic's Public Policy team. The Policy Campaigns team turns the company's policy priorities into active campaigns: research and polling, messaging, coalitions, paid media, and external execution. We're hiring a strategist to develop and execute paid media campaign strategy, manage agencies, and measure the success of our advocacy campaigns in the US and in priority markets abroad. This is a strategy and program management role. You'll decide what a campaign needs to accomplish, who needs to hear from us, which messages and tactics will move them, and then implement accordingly. Anthropic works on many policy issues at once, across many markets, and you'll need to understand the full set of issues and find the right cross-cutting approaches to advance our goals. You'll direct the agencies that produce and place the work, and bring Policy, Communications, Marketing, Public Affairs, and Legal to agreement on tight legislative timelines. The role also carries a substantial project management load. You'll run several campaigns at once, across time zones and agencies, and keep each one on schedule and on budget. You'll report to the Head of Policy Campaigns. Key responsibilities Design paid and digital campaign strategies for legislative and policy goals, including objectives, audiences, messaging, tactics, phasing, and budget Develop campaign messaging and tactics with the Campaigns team, executives, Public Affairs, and Communications, and make sure paid media carries the core message Spot where a campaign could conflict with Anthropic's other policy, com

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We are looking for an experienced Seoul-based Public Policy expert to lead Anthropic’s policy engagement in South Korea. In this role, you will advance practical AI governance and support Anthropic’s commercial expansion by building strategic relationships with Korean government authorities, developing substantive policy positions and papers, and engaging in regular outreach to drive progress in AI policy and AI safety. You will draw upon established relationships with key policymakers and their staff to shape how Korea approaches AI regulation and safety during a critical period of governance development. As part of this role, you will collaborate with a dynamic, geographically distributed policy team on a variety of projects, including analyzing policy proposals, drafting submissions to requests for public comment, planning and executing policy campaigns in Korea, and providing policy advice to technical colleagues. This is a foundational hire — you will be building Anthropic’s policy presence in Seoul from the ground up. Key responsibilities Conduct comprehensive mapping of key Korean AI policy stakeholders and build strategic relationships with government officials, think tank researchers, and civil society leaders across the national and, where appropriate, sub-national governmental levels Brief a diverse set of policy and research actors looking to better understand AI safety and AI policy opportunities in the Korean context Convene diverse stakeholders and speak at policy events such as research announcements, discussion panels, or workshops on AI safety topics Analyze emerging legislation and develop Anthropic’s

About the Team DoorDash’s Public Policy & Social Impact Team advocates for legislation that supports the health of our business and empowers our community of Dashers, local business partners, and consumers. Through our advocacy on cutting-edge public policy issues and the programs that we develop, we are shaping the future of local economies. This unique team combines direct engagement with policymakers at all levels of government, advocacy campaigns, policy research and analysis, and programs to promote equity, safety, and sustainability. About the Role DoorDash is hiring a proven Public Policy leader to support government relations in California and lead government relations and public engagement efforts across the U.S. Southwest, including Arizona, Nevada, and New Mexico. This role will drive public engagement campaigns across the Southwest while building and maintaining strong, positive relationships with key stakeholders throughout the region. Based in Sacramento, you will serve as a key leader on our regional Policy team, working closely with partners across Public Affairs, Communications, Legal, and other business functions. At DoorDash, excellence in Government Relations means that… When our government relations stakeholders are considering public policies that could impact DoorDash and the lives and livelihoods of Dashers, merchants, and consumers, we are early, active, and influential participants in the policy debate. We are at the table and impactful because we are active, credible, reliable, and ethical leaders. Our stakeholders understand and appreciate that DoorDash is a trusted partner and is committed to bringing positive change to the communities we serve. The commitments we make and the relationships we build are real. We’ve proactively identified policy priorities, emerging threats, and opportunities and are actively advancing favorable policy solutions while also investing time and resources into developing real and long-term relationships w

Spotify is looking for a culturally fluent, strategically sharp, and creative Communications Lead to shape and share our story across MENAT+. You’ll lead communications across the Middle East, North Africa, Türkiye, and Pakistan, helping Spotify strengthen its reputation, champion regional creators, and show up in ways that feel relevant to the audiences and communities we serve. Reporting to the Head of Communications, SAMEA, you’ll work closely with regional leadership and Spotify’s global communications teams across consumer, corporate, policy, industry, executive, and internal communications. This is a senior individual contributor role for someone who combines strategic judgment with hands-on execution and knows how to navigate culturally dynamic, fast-moving markets. What You'll Do Shape and execute an integrated communications strategy for MENAT+, putting regional creators, audiences, and culture at the heart of Spotify’s storytelling. Be a trusted communications partner to regional leadership, providing clear counsel on business priorities, reputation, emerging issues, and high-impact moments. Anticipate reputational opportunities and risks and help Spotify respond thoughtfully and effectively as cultural, media, policy, and regulatory dynamics evolve. Lead creator-first and earned-first storytelling that builds fandom, discovery, and cultural relevance, finding compelling stories in emerging scenes, communities, and moments that matter locally. Partner with Music, Podcasts, Product, Growth, Marketing, Public Affairs, and other teams to develop communications that support Spotify’s regional priorities. Connect MENAT+ priorities and perspectives with Spotify’s global communications strategy, while translating global priorities in ways that resonate with local audiences. Lead corporate, executive, internal, and B2B communications, including executive positioning, thoug

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. CLEAR is looking for a modern, highly strategic communications leader to drive earned media and bring our biggest partnerships, products, and company moments to market. You’ll build a proactive communications engine across CLEAR1, CLEAR+, and other key initiatives, developing the strategy while rolling up your sleeves to write, pitch, launch, and execute the work. What you'll do: Own communications approach and execution for major CLEAR announcements, partnerships and launches across CLEAR1, CLEAR+, and other priority areas of the business Build and maintain strong relationships with national, business, technology, travel and trade media, as well as new media types, proactively developing stories and opportunities that drive awareness, consideration and understanding of CLEAR Turn business priorities into compelling narratives and integrated communications plans, identifying how earned media, executive visibility, partners, owned channels and other communications levers can work together to maximize impact Lead announcements from idea through execution, developing messaging, writing press materials, pitching media, preparing spokespeople, coordinating internal and external stakeholders and ensuring flawless launch execution Build the processes, rhythms and tools that make CLEAR’s communications function increasingly proactive and scalable, creating visibility into upcoming moments and identifying opportunities to tell a bigger, more connected CLEAR story How you'll measure success: Quality, relevance and reach of earned me

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is building AI systems that will shape the trajectory of one of the most consequential technologies in human history. That work requires physical infrastructure at significant scale, and building that infrastructure the right way means being a real, long-term partner to the communities where we operate. We are looking for a Community Engagement Manager in Australia to join our Public Policy team and serve as Anthropic's on-the-ground presence in the communities where our data centres are sited, built, and operated. This is not a communications role or a government affairs role, though you will do elements of both. It is a relationship role: your job is to make Anthropic a trusted, visible, and valued neighbour, from the earliest stages of site selection through construction and long-term operations. You will be the connective tissue between Anthropic's Policy and Infrastructure teams and the local officials, community organisations, economic development partners, and residents who have a stake in what we build. You will surface concerns before they escalate, translate our technical and operational plans into clear local benefits, and build the coalitions that allow us to move quickly and responsibly. Because Anthropic's infrastructure footprint is still early in its growth, you will also help write the playbook: the processes you build in your first markets are the ones we will use as we expand. You will travel regularly within your region, up to 50% of the time, and occasionally to other Anthropic data centre markets. Key responsibilities Build and maintain trusted, sustained relationships with local councils

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is building AI systems that will shape the trajectory of one of the most consequential technologies in human history. That work requires physical infrastructure at significant scale, and building that infrastructure the right way means being a real, long-term partner to the communities where we operate. We are looking for a Community Engagement Manager in Canada to join our Public Policy team and serve as Anthropic's on-the-ground presence in the communities where our data centres are sited, built, and operated. This is not a communications role or a government affairs role, though you will do elements of both. It is a relationship role: your job is to make Anthropic a trusted, visible, and valued neighbour, from the earliest stages of site selection through construction and long-term operations. You will be the connective tissue between Anthropic's Policy and Infrastructure teams and the local officials, community organizations, economic development partners, and residents who have a stake in what we build. You will surface concerns before they escalate, translate our technical and operational plans into clear local benefits, and build the coalitions that allow us to move quickly and responsibly. Because Anthropic's infrastructure footprint is still early in its growth, you will also help write the playbook: the processes you build in your first markets are the ones we will use as we expand. You will travel regularly within your region, up to 50% of the time, and occasionally to other Anthropic data centre markets. Key responsibilities Build and maintain trusted, sustained relationships with municipal governm

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is building AI systems that will shape the trajectory of one of the most consequential technologies in human history. That work requires physical infrastructure at significant scale, and building that infrastructure the right way means being a real, long-term partner to the communities where we operate. We are looking for a Community Engagement Manager in Texas to join our Public Policy team and serve as Anthropic's on-the-ground presence in the communities where our data centers are sited, built, and operated. This is not a communications role or a government affairs role, though you will do elements of both. It is a relationship role: your job is to make Anthropic a trusted, visible, and valued neighbor, from the earliest stages of site selection through construction and long-term operations. You will be the connective tissue between Anthropic's Policy and Infrastructure teams and the local officials, community organizations, economic development partners, and residents who have a stake in what we build. You will surface concerns before they escalate, translate our technical and operational plans into clear local benefits, and build the coalitions that allow us to move quickly and responsibly. Because Anthropic's infrastructure footprint is still early in its growth, you will also help write the playbook: the processes you build in your first markets are the ones we will use as we expand. You will travel regularly within your region, up to 50% of the time, and occasionally to other Anthropic data center markets. Key responsibilities Build and maintain trusted, sustained relationships with local elected offic

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripes on the Government Relations & Public Affairs team operate in a fast-paced internal and external environment that requires collaborating with teams across our organization and with outside stakeholders. The culture is thoughtful, transparent, academically rigorous, and kind. In this role, you will have the opportunity to impact the trajectory of Stripe in the US and enhance financial innovation and inclusion. If you are a team player who wants to represent millions of businesses around the world growing on Stripe, we look forward to hearing from you! What you’ll do In this role you will deal with a diverse set of issues that straddle financial services, technology, internet regulation, and economic policy. You will define, shape, and advocate for initiatives that increase the GDP of the Internet. You will maintain deep relationships with Members of Congress, committee staff, key federal regulators, and the Executive Branch — building and executing legislative and regulatory strategies on issues central to Stripe's mission, including payments modernization, financial regulation, artificial intelligence, and the future of agentic commerce. This role must reside in the DC, Maryland, Virginia area. We are not accepting remote candidates. Responsibilities Work as part of our Government Relations & Public Affairs team across the globe to strategically develop, pursue, and execute policy objectives as part of Stripe's global poli

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Regional Research Economist at Anthropic, you will work to collaborate with governments, academia, industry, and civil society in your region to measure and understand AI's effects on the economy and explore research-driven policy interventions. You will contribute to the development of the Anthropic Economic Index and its extension to generate regionally-relevant insights, establish new methodologies to measure the usage, diffusion, and impact of AI throughout the economy, and work to broaden access to and usage of the insights generated by the Index. You will use frontier methods in econometrics, machine learning, and structural estimation. Such rigour will drive impact, shaping both policy discussions externally and informing Anthropic’s internal business and product decisions. Our team combines rigorous empirical methods with novel measurement approaches. We're building first-of-its-kind datasets tracking AI's impact on labor markets, productivity, and economic transformation. Using our privacy-preserving measurement system ( Clio ), we analyze millions of real-world AI interactions to understand how AI augments and automates work across different occupations and tasks. Key responsibilities Build and maintain relationships with academic institutions, policy think tanks, and other research partners as the primary point of contact for these organizations on economic impact work in your region Advance research collaborations that answer country- or regional-specific economic impact questions Translate research insights into actionable recommendations for policy discussions Make fundamental contributions to the dev

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role As a Regional Research Economist at Anthropic, you will work to collaborate with governments, academia, industry, and civil society in your region to measure and understand AI's effects on the economy and explore research-driven policy interventions. You will contribute to the development of the Anthropic Economic Index and its extension to generate regionally-relevant insights, establish new methodologies to measure the usage, diffusion, and impact of AI throughout the economy, and work to broaden access to and usage of the insights generated by the Index. You will use frontier methods in econometrics, machine learning, and structural estimation. Such rigour will drive impact, shaping both policy discussions externally and informing Anthropic’s internal business and product decisions. Our team combines rigorous empirical methods with novel measurement approaches. We're building first-of-its-kind datasets tracking AI's impact on labor markets, productivity, and economic transformation. Using our privacy-preserving measurement system ( Clio ), we analyze millions of real-world AI interactions to understand how AI augments and automates work across different occupations and tasks. Key responsibilities Build and maintain relationships with academic institutions, policy think tanks, and other research partners as the primary point of contact for these organizations on economic impact work in your region Advance research collaborations that answer country- or regional-specific economic impact questions Translate research insights into actionable recommendations for policy discussions Make fundamental contributions to the dev

We are seeking a dedicated and dynamic candidate to join Spotify’s EU Government Affairs team in Brussels as Senior Manager - EU Government Affairs. The Government Affairs team is charged with understanding the global and local policy landscape in relation to Spotify’s business objectives and advocating on the company’s behalf on critical public policy issues. We represent the company before legislators and regulators, interact with civil society and industry, see around corners, and mitigate potential risks. In this role you will be an active member and will provide advice and external advocacy on policy matters that have an impact on Spotify in Europe. You will report to our Senior Director of European Policy and will be based in our Brussels office. What You'll Do Engage regularly with EU policymakers including the Commission, Parliament, Council, and policymakers at national level Work on the priority public policy issues affecting Spotify in the EU - with a focus on platforms and content regulation, consumer rules, as well as trade and tech regulation in general. You will be responsible for managing these files and developing and implementing effective advocacy strategies. Work closely with other groups and departments inside Spotify -- including legal, licensing, communications, social impact, compliance and trust and safety -- to understand the priorities of internal partners, and create approaches to key policy issues that advance the interests of Spotify Develop engagement and partnerships with external organizations such as trade associations and civil society organizations Who You Are 10+ years of experience in EU government affairs, for a governme

About the Team The Global Policy Development & Research Team forms a core part of our Public Policy & Communications Organization — leading the economic and legislative analysis that drives our policy strategy and storytelling around the world. This high-impact team uncovers and explains the impact of proposed legislative and regulatory changes, shapes our global policy positions, and communicates DoorDash’s role in driving impact in local economies. About the Role DoorDash is looking for an experienced Global Head of Economics Research, serving as our Head Economist, to lead our research function. In this role, you will analyze the role we play in local economies and the impact we drive for Dashers, merchants, and consumers — and shape how we share our insights externally. In this expansive role, you’ll lead a team that explores how the DoorDash platform drives economic activity around the world and shapes the broader policy conversation about the future of work and local commerce. You’re excited about this opportunity because you will… Lead our Global Economics Research function — setting this vision, defining the direction of our research, and driving execution of a high-impact research agenda. Analyze our economic impact and how policy proposals affect our platform and the Dashers, merchants, and consumers who use it every day. Produce other public-facing analyses that clearly and credibly demonstrate our impact to policymakers, the media, and other audiences — telling unique stories about the role we play in local economies. In partnership with Public Policy and Communications teammates, translate complex research into compelling narratives for external audiences, including in interviews with the media and meetings with policymakers. Engage with academics, think tanks, and other thought leaders to further analyze and describe our impact — and create a foundation for proposed policies. Coordinate closely wi

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community you will join: Airbnb’s Public Policy campaign team exists to further the interests of our community of hosts and guests with politicians, regulators, opinion leaders and others who shape the political and regulatory context for our business, helping them understand the significant social and economic contributions of our platform. Across the region, we are engaged in hundreds of local conversations and negotiations with governments big and small. We engage governments at local, state, provincial and national levels directly and also use innovative advocacy and partnership strategies that actively involve our community and stakeholders in making the case for fair, progressive home sharing rules. The Difference You Will Make: The main role of the Public Policy Manager is to ensure the conception and execution of successful policy campaigns in their assigned region. In coordination with the Public Policy Lead, the Public Policy Manager will draft, develop and execute integrated government relations, communications, stakeholder engagement and mobilization plans and projects to achieve key policy objectives As a Public Policy Manager, you must be meticulously organized, detail- and solutions-oriented. You are also able to see the big picture and prioritize projects strategically when needed, while understanding how to synthesize legislation, information and data that should be escalated to leadership. You should have a strong independent work ethic and excellent communication skills, and an ability to take big ideas and translate them into policy with a positive and creative outlook. The