Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals. We have an exciting opportunity within Envoy Global’ s Automation Engineering team for a highly skilled QA Analyst to join us on a full-time, permanent basis. In this role, you will contribute to the design, development, and maintenance of C#-based automation frameworks using Playwright and Reqnroll/SpecFlow to support testing across web, API, and database layers. You will collaborate closely with developers, business analysts, and product teams to ensure the delivery of high-quality software through effective test automation and quality assurance practices. As our QA Analyst, you will be required to: Develop, execute, and maintain automated test scripts using C# and Playwright. Create and maintain BDD scenarios using Reqnroll (SpecFlow) aligned with business requirements. Contribute to the enhancement of automation frameworks and reusable test components. Develop and execute automated tests for UI, API, backend services, workflows, and data validations. Perform functional, regression, smoke, integration, API, and end-to-end testing. Validate backend workflows and perform SQL queries for data verification. Identify, document, and track defects while supporting root-cause analysis activities. Ensure adequate test coverage and adherence to established quality standards. Support the integration and execution of automation suites within CI/CD pipelines such as Jenkins, Azure DevOps, or GitHub Actions. Use Git for source code management and collaboration. Participate in automation code reviews and contribute to continuous improvement initiatives. Work closely with Developers, Product Owners, Business Analysts, and QA team members in an Agile/Scrum environment. Participate in sprint planning, backlog refinement, daily stand-u
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About the job Midjourney is an independent research lab exploring new mediums of thought and expanding the imaginative powers of the human species. We are a small, self-funded team focused on design, human infrastructure, and AI. Most of the products we build don't have obvious precedents. We need a QA practice that helps us understand how they'll behave in the real world, identify problems early, and ship with confidence. You'll work closely with product, design, and engineering throughout development, helping teams identify problems early and ship with confidence. This isn't a role where you'll spend your days executing checklists. We expect you to think critically about how products behave, investigate difficult issues, improve how we test software, and go deep on the projects that matter most. If your favorite part of the job is making products noticeably better—and helping everyone around you build with more confidence—you'll probably enjoy it here. What you'll do Partner closely with product, design, and engineering throughout the development process. Stay close to the work by leading testing efforts on our most important product initiatives. Go deep on difficult problems—whether that's investigating a difficult bug, identifying edge cases, improving test coverage, or helping a team understand how a product behaves in the real world. Design thoughtful test plans and identify issues before they reach users. Help improve how we test software through better tooling, automation, and testing practices. Reproduce issues, identify root causes, and verify fixes before release. You might be a fit if You've spent the last several years testing software people actually use. You enjoy understanding how products behave, not just whether they work. You're as comfortable investigating a subtle bug as you are thinking through an entire user flow. You work well with designers, engineers, and product managers. You care about quality and believe the best testing happens througho
Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. Your Impact on Our Mission As a QA Analyst, you will play a key role in strengthening Zocdoc’s quality ecosystem by ensuring that every issue entering our engineering pipeline is accurate, validated, reproducible, and data-backed. Partnering closely with QA Engineers, Product Engineers, and cross-functional teams, you will transform raw triage data into actionable insights — improving product quality, accelerating issue resolution, and enabling better decision-making. By driving structured triage processes, reporting automation, and analytical insights within the Triage & Reporting Pod, you will directly impact the reliability of our product and the efficiency of our teams, ultimately helping patients access care with ease. You’ll Enjoy This Role if You Are… A detail-oriented, data-driven problem solver Curious and investigative by nature Someone who enjoys structured processes and improving them A strong communicator who thrives in collaboration Excited about automation, reporting, and AI-assisted analysis Motivated by uncovering patterns, trends, and root
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . The Customer Success team within Customer Experience supports Coinbase Financial Services Europe Ltd (CBFSE), our MiFID-regulated entity in Cyprus, delivering compliant support across phone, chat, and email. As a CX Supervisor, you'll lead a team responsible for monitoring and improving the quality and regulatory compliance of all customer communications, ensuring interactions are clear, fair, and fully aligned with CySEC and MiFID requirements. What you'll do: Lead a team of CX agents and QA analysts supporting CBFSE customers across phone, chat, and email, driving performance and regulatory compliance across all channels. Own the CX quality assurance framework for Cyprus, including scorecards, sampling methodology, and calibration sessions, and drive continuous improvement in quality and compliance metrics. Review recorded customer communications to verify adherence to MiFID and CySEC conduct-of-business standards, including risk warnings, disclosure requirements, and prohibition of unauthorized investment advice. Partner with Compliance, Legal, AML, Operations, and Training to translate regulatory requirements into actionable CX processes, scripts, and knowledge base content, and coach agents on QA outcomes. Manage customer and regulatory-sensitive escalations through root-cause analysis and remediation, and report CX quality and compliance KPIs to senior stakehol
QA Automation Analyst — Pune Maharashtra India. Apply via Workday.
Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The Role: We are looking for a highly skilled AI Tool / Agent Testing Engineer to evaluate, validate, and ensure the reliability of AI agents, AI automation tools, and agentic workflows used across our analytics platform. This role blends test engineering, GenAI understanding, Python/PySpark proficiency, and agent development lifecycle knowledge. You will work closely with Data Science, AI Engineering, and Platform teams to ensure that AI agents behave predictably, safely, and in alignment with business and compliance requirements.
About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craf
Opportunity Overview: The Data Platform team at Cohere Health is building a scalable, intelligent data ecosystem to power analytics, reporting, and operational decision-making across the company. We are seeking a Business Analyst II to serve as the bridge between client enablement and business needs and technical execution. You’ll work closely with clients, stakeholders, product managers, and engineers to gather requirements, write user stories, shape data solutions, and help drive the development of high-quality data products. As a Business Analyst II, you are expected to work independently on moderately complex initiatives, provide clarity and structure to technical delivery, and contribute to the ongoing evolution of our processes and workflows. This role combines attention to detail, analytical thinking, and cross-functional collaboration. This role offers the opportunity to work in a dynamic, mission-driven environment with the chance to make a measurable impact on healthcare outcomes. The ideal candidate will be curious, detail-oriented, and comfortable navigating fast-paced, cross-functional work. What you’ll do: Partner with clients, the client delivery team, product development and stakeholders across the business to gather and document detailed business and data requirements Translate business needs into clear user stories, and supporting epics, collaborating with the Sr. Product Manager and engineers to ensure accuracy and alignment Perform data gap analyses and source-to-target mapping to support onboarding of new data sources Validate data outputs and support QA processes using SQL and other tools to ensure accuracy, consistency, and completeness Support data profiling and quality monitoring efforts, while maintaining awareness of data lineage and providing business context to ensure end-to-end data reliability. Serve as the point of contact for requirement clarification during project delivery, ensuring alignment across teams Take initiative to improve
Job Description Role Summary The Managed Services Analyst role provides excellent customer service to both internal and external customers to assist with products or services provided by GHX. This role provides administrative process support for routine tasks. This individual will have a passion for customer service and performance excellence. In addition, this role will demonstrate excellent verbal and written communication, analytical, problem-solving, project management and coordination skills, as well as the ability to develop and maintain strong business relationships both internally and externally. This position requires effective time management skills, thorough attention to detail, ability to cross-train peers, and a high level of integrity. Required Skills Strong English language and comprehension skills with clear and effective verbal and written communication Ability to self-learn based on reviewing passed resolutions and feedback from team Ability to identify learning opportunities and self-educate where resources and opportunities are Ability review process and recognize inefficiencies and highlight it to leaders and partner in execution as required Ability to recognize problems, gather information, and escalate to leadership when Must be able to follow documented process and detail Strong accountability and integrity due to sensitive nature of information Strong customer support Grow and adapt to changing guidelines or Prioritize, multitask, and carry out projects correctly in a timely Proactively work with limited direction and/or Demonstrate the ability to exercise independent judgment and Internet savvy and computer literacy with proficiency in all Microsoft Office applications Preferably exposed to Salesforce environment for case handling. Roles & Responsibilities Provide support for external customers via email for assistance with questions, education and resolution of problems. Handle daily case work while meeting predetermined KPI and QA Acc
Job Description Role Summary The Managed Services Analyst role provides excellent customer service to both internal and external customers to assist with products or services provided by GHX. This role provides administrative process support for routine tasks. This individual will have a passion for customer service and performance excellence. In addition, this role will demonstrate excellent verbal and written communication, analytical, problem-solving, project management and coordination skills, as well as the ability to develop and maintain strong business relationships both internally and externally. This position requires effective time management skills, thorough attention to detail, ability to cross-train peers, and a high level of integrity. Required Skills Strong English language and comprehension skills with clear and effective verbal and written communication Ability to self-learn based on reviewing passed resolutions and feedback from team Ability to identify learning opportunities and self-educate where resources and opportunities are Ability review process and recognize inefficiencies and highlight it to leaders and partner in execution as required Ability to recognize problems, gather information, and escalate to leadership when Must be able to follow documented process and detail Strong accountability and integrity due to sensitive nature of information Strong customer support Grow and adapt to changing guidelines or Prioritize, multitask, and carry out projects correctly in a timely Proactively work with limited direction and/or Demonstrate the ability to exercise independent judgment and Internet savvy and computer literacy with proficiency in all Microsoft Office applications Preferably exposed to Salesforce environment for case handling. Roles & Responsibilities Provide support for external customers via email for assistance with questions, education and resolution of problems. Handle daily case work while meeting predetermined KPI and QA Acc
Job Description Role Summary The Managed Services Analyst role provides excellent customer service to both internal and external customers to assist with products or services provided by GHX. This role provides administrative process support for routine tasks. This individual will have a passion for customer service and performance excellence. In addition, this role will demonstrate excellent verbal and written communication, analytical, problem-solving, project management and coordination skills, as well as the ability to develop and maintain strong business relationships both internally and externally. This position requires effective time management skills, thorough attention to detail, ability to cross-train peers, and a high level of integrity. Required Skills Strong English language and comprehension skills with clear and effective verbal and written communication Ability to self-learn based on reviewing passed resolutions and feedback from team Ability to identify learning opportunities and self-educate where resources and opportunities are Ability review process and recognize inefficiencies and highlight it to leaders and partner in execution as required Ability to recognize problems, gather information, and escalate to leadership when Must be able to follow documented process and detail Strong accountability and integrity due to sensitive nature of information Strong customer support Grow and adapt to changing guidelines or Prioritize, multitask, and carry out projects correctly in a timely Proactively work with limited direction and/or Demonstrate the ability to exercise independent judgment and Internet savvy and computer literacy with proficiency in all Microsoft Office applications Preferably exposed to Salesforce environment for case handling. Roles & Responsibilities Provide support for external customers via email for assistance with questions, education and resolution of problems. Handle daily case work while meeting predetermined KPI and QA Acc
Opportunity Overview: As a member of the Solutions Configuration Management team you will be contributing to the analysis, documentation, implementation and maintenance of the configurations needed to enable Cohere Health solutions to meet the needs of our customers. You’ll work closely with members of the Product, Engineering, Implementation, and Testing teams to scope, document, implement and deliver configuration items (CIs) needed to meet the requirements as part of the implementation and maintenance of our solutions. What you’ll do: Own the execution of configuration deliverables for assigned projects, including client implementations and launches Analyze requirements and translate them into scalable configuration solutions Create and maintain clear documentation, including configuration specifications and standard operating procedures Collaborate with Product, Engineering, Implementation, and Testing teams to ensure configurations meet client and system requirements Validate and troubleshoot configurations in partnership with QA and testing teams Manage configuration items (CIs) throughout their lifecycle, ensuring timely and accurate delivery Required Qualifications: Must-haves 2+ years of professional experience in a Configuration role Hands-on experience working with structured data formats (JSON, XML) Familiarity with APIs Experience troubleshooting configuration issues in production or pre-production environments Experience working with ticketing systems (Jira, ServiceNow, etc.) Strong written and verbal communication skills in English, with the ability to clearly document technical configurations and decisions Experience with project management Experience with data exchange/transformation and/or integration/interoperability analysis and implementation Proven experience in Excel, including advanced functions and data analysis Knowledge of version control systems Knowledge of configuration management tools Self-starter, able to work independently, able to
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 We’re hiring a highly influential product analytics leader who can turn ambiguous questions into sharp insight, scalable measurement, and recommendations that directly shape what we build. This person will partner closely with Product, Engineering, Design, and Growth to raise the bar on decision quality and establish a more AI-native analytics operating model. Mission Drive the product insight agenda by helping ClickUp make faster, smarter product decisions through rigorous analysis, strong product judgment, and AI-enabled analytics workflows. What You'll Do Own the product analytics agenda across product usage, activation, feature adoption, retention, and expansion, and translate open-ended business questions into structured analyses and clear recommendations Partner with Product, Engineering, and Design to define success metrics early, improve instrumentation quality, and ensure important product surfaces are measurable from launch Build reusable analysis frameworks, semantic layers, metric definitions, and self-serve resources that help product teams answer routine questions faster and more consistently Apply AI-first methods across the analytics workflow, using large language models, coding agents, and automation for tasks like query drafting, QA, validation, documentation, and first-pass synthesis while keeping human judgment at the center of final recommendations Design and interpret experiments, observational analyses, and trend investigations, including situations where data is incomplete or traditional experimentation is not feasible Surface meaningful patterns in behavioral, subscription, and
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Risk & Monitoring Analyst IV on the Operational Risk and Controls (ORC) team within Global Financial Crimes Operations (GFCO), you'll own quality assurance reviews of TMS investigations that support Coinbase's AML/CFT program. You'll strengthen consistency in case execution, surface procedural gaps, and partner across Operations, Compliance, Analytics, and Learning & Development to turn quality insights into measurable operational improvements. What you'll do: Review TMS cases against established QA rubrics, including core sampling for regulatory filings (SARs) and risk-based sampling across priority compliance areas. Lead calibration sessions, office hours, and structured analyst support to drive consistency and deepen understanding of complex procedural requirements. Conduct root cause analysis on thematic quality issues and translate findings into actionable recommendations for process, training, and procedural updates. Partner with second line of defense stakeholders and deliver timely, well-supported responses to review and audit findings. Build and present weekly metrics, dashboards, and trend analyses that highlight risks, performance themes, and improvement opportunities to senior stakeholders. Train new joiners, validate practice cases, and provide structured feedback to accelerate analyst readiness and quality performance. Required Skills and E
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Risk & Monitoring Analyst IV on the Operational Risk and Controls (ORC) team within Global Financial Crimes Operations (GFCO), you'll own quality assurance reviews of TMS investigations that support Coinbase's AML/CFT program. You'll strengthen consistency in case execution, surface procedural gaps, and partner across Operations, Compliance, Analytics, and Learning & Development to turn quality insights into measurable operational improvements. What you'll do: Review TMS cases against established QA rubrics, including core sampling for regulatory filings (SARs) and risk-based sampling across priority compliance areas. Lead calibration sessions, office hours, and structured analyst support to drive consistency and deepen understanding of complex procedural requirements. Conduct root cause analysis on thematic quality issues and translate findings into actionable recommendations for process, training, and procedural updates. Partner with second line of defense stakeholders and deliver timely, well-supported responses to review and audit findings. Build and present weekly metrics, dashboards, and trend analyses that highlight risks, performance themes, and improvement opportunities to senior stakeholders. Train new joiners, validate practice cases, and provide structured feedback to accelerate analyst readiness and quality performance. Required Skills and E
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