Qa And Triage Specialist Jobs

Title: Product Management Intern About Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Team: Our Key Offerings are divided into 5 broad categories as follows: • Entertainment • Digital Platforms • CVM Solutions • Enterprise Services • Financial Platforms About the Role: We are looking for enthusiastic Product Interns to join our Product & Integrations team and support the execution of key SuperApp and digital experience initiatives. The role will provide hands-on exposure to product planning, documentation, user journey analysis, competitor research, and coordination with design and engineering teams. Key Responsibilities: *Assist in preparing product requirement documents (PRDs), user stories, and flowcharts *Conduct competitor and market research *Support in sprint planning and QA coordination *Help document platform behavior and test cases *Coordinate with cross-functional teams to track execution *Assist in maintaining dashboards, trackers, and reporting Preferred Skills: *Strong written and verbal communication *Understanding of digital/mobile product lifecycle *Basic familiarity with tools like Jira, Confluence, Excel/Sheets, or Figma is a plus *Curiosity to learn and contribute in a fast-paced environment Why join us? - A collaborative output driven program that brings cohesiveness across businesses through technology - Improve the average revenue per use by increasing the cross-sell opportunities - A solid 360 feedback from your peer teams on your support of their goals - Respect, that is earned, not demanded from your peers and manager Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ re

Title: Product Management Intern About Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Team: Our Key Offerings are divided into 5 broad categories as follows: • Entertainment • Digital Platforms • CVM Solutions • Enterprise Services • Financial Platforms About the Role: We are looking for enthusiastic Product Interns to join our Product & Integrations team and support the execution of key SuperApp and digital experience initiatives. The role will provide hands-on exposure to product planning, documentation, user journey analysis, competitor research, and coordination with design and engineering teams. Key Responsibilities: *Assist in preparing product requirement documents (PRDs), user stories, and flowcharts *Conduct competitor and market research *Support in sprint planning and QA coordination *Help document platform behavior and test cases *Coordinate with cross-functional teams to track execution *Assist in maintaining dashboards, trackers, and reporting Preferred Skills: *Strong written and verbal communication *Understanding of digital/mobile product lifecycle *Basic familiarity with tools like Jira, Confluence, Excel/Sheets, or Figma is a plus *Curiosity to learn and contribute in a fast-paced environment Why join us? - A collaborative output driven program that brings cohesiveness across businesses through technology - Improve the average revenue per use by increasing the cross-sell opportunities - A solid 360 feedback from your peer teams on your support of their goals - Respect, that is earned, not demanded from your peers and manager Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ re

Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. About the Role The Cameras team is the cornerstone of Verkada's product ecosystem. We are looking for a Director of Firmware Engineering to lead the embedded software organization behind our flagship camera line. In this role, you will oversee multiple specialized firmware groups, driving the development of highly reliable, performant, and secure firmware deployed to hundreds of thousands of devices worldwide. You will manage and mentor a team of engineering managers and senior individual contributors, partnering closely with Hardware, Cloud, Product, and QA teams to define the roadmap and deliver cutting-edge edge-computing and imaging capabilities. What You’ll Do Partner on New Product Development (NPI): Work side-by-side with the Hardware and Electrical Engineering teams from the conceptual phase through mass production. You will co-design syst

About Us: Comfrt is one of the fastest-growing direct-to-consumer brands, dedicated to blending mental wellness, inclusivity, and elevated comfort into every piece we create. Our mission goes beyond clothing — we strive to build a community where everyone feels supported and seen. About the Job: As our Quality Engineering Manager, you will own quality strategy across our Storefront, Internal Apps, and Mobile apps. You will lead a team of QA engineers, mentor them toward stronger technical and strategic practice, and partner with engineering, product, and design leaders to define how Comfrt approaches quality. We have a QA foundation in place, and this is a chance to build on it. We are looking for a highly technical leader who can set direction and stay close enough to the work to credibly guide it, across React-based web frontends, React Native mobile apps, and a serverless microservices backend on AWS. Responsibilities: Strategy & Leadership Define and drive QA strategy across the Storefront, Internal Apps, and Mobile pods, formalizing our practices into clear, documented standards, processes, and ownership Establish quality standards, including release readiness criteria, severity guidelines, and test coverage expectations Partner with engineering, product, and design leaders to embed quality into planning, development, and release Define and report on quality metrics, and use them to guide priorities Team Management & Mentorship Manage, coach, and develop QA engineers Mentor the team on test design, automation, accessibility, and effective use of AI tools Tooling & Process Evaluate and select QA tooling, including test management and bug tracking platforms, and lead its rollout Own test planning, test case, and regression processes across all pods Hands-On Quality Engineering Contribute to and review automated test suites using Playwright and TypeScript Guide API and integration testing for our serverless backend on AWS Partner with engineers o

The Martech Analyst, Customer Systems is responsible for mapping how guests move through the digital ecosystem and owning the systems and data flow that power those journeys. While journeys are broken down by customer persona, the core of the role is technical: tracing how events, triggers, and data move between systems—CDP, CRM/ESP, loyalty, app, and POS—at each stage, building and QA'ing journeys within orchestration platforms, and ensuring tracking and tagging capture the right data throughout. This role partners closely with engineering and platform teams to keep systems running smoothly and connected. Map end-to-end digital customer journeys as system and data-flow diagrams, tracing how events, triggers, and data move between platforms (CDP, CRM/ESP, loyalty, app, POS) at each stage. Translate journey and persona findings into technical requirements - event triggers, tagging needs, and platform logic - for engineering, CRM, and platform teams to build against. Define customer personas as behavioral and event-based models grounded in customer data, and identify how their journeys and system paths differ Manage and maintain tag management implementation (Amplitude, Google Tag Manager) to ensure journey and touchpoint data is captured accurately across web, app, and messaging channels. Partner with engineering to troubleshoot and resolve data flow or integration issues between systems and validate that events and triggers fire correctly end to end. Present journey architecture and technical recommendations to marketing, CRM, and engineering stakeholders in a clear, visual format BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just fo

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. ABOUT THE TEAM Our Quality Engineering team at Appian is dedicated to ensuring our enterprise software platform is flawless, resilient, and optimized for global scale. We operate in a highly collaborative, fast-paced environment focused on deep-tier technical precision, automated architecture, and continuous delivery pipelines. By joining this specialized group, you will collaborate directly with our Business Technology Development team to deliver robust validation frameworks that expand the capabilities of our AI-Powered Process Automation platform. Location: McLean, Virginia, USA | Work Model: Onsite at Appian Headquarters THE OPPORTUNITY We are seeking a Quality Assurance Manager with deep, hands-on test automation expertise to lead our QA team and elevate our automated testing ecosystem. In this role, you will define the overall test strategy, build and scale modern automation frameworks, and manage a team of manual and automation engineers. You will bridge the gap between quality assurance and software engineering, ensuring rapid, reliable continuous integration and delivery (CI/CD). Instead of executing standard testing scripts, you will design architectural patterns that isolate coupling, develop custom performance test pipelines, and ensure absolute Enterprise-Grade Orchestration. WHAT YOU'LL DO Quality Leadership & Team Management: Lead, mentor, and expand a team of QA engineers. Establish performance goals, conduct code reviews for test suites, and foster a culture of quality across engineering. Automation Strategy & Architecture:

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is looking to add a Quality Assessment Specialist to its growing Claims Operations team. This role is responsible for auditing the accuracy, compliance, and customer experience quality of claims intake and customer interactions — ensuring specialists meet documentation standards, follow SOPs, and deliver a consistent, empathetic experience. You'll balance independent case review with cross-functional calibration, feedback delivery, and process improvement, all in service of operational excellence and an exceptional claims experience for our users. Responsibilities: Conduct structured quality reviews of claims intake calls/tickets and customer-interaction touchpoints against a defined rubric including accuracy of documentation, adherence to SOPs, compliance with privacy/regulatory requirements, tone and professionalism Score interactions using a weighted rubric and maintain consistent, defensible scoring standards across reviewers Meet a defined audit volume/coverage target per week Participate in regular calibration sessions with other QA reviewers, Team Leads, and Sr. Specialists to ensure scoring consistency across reviewers and teams Flag rubric ambiguity and propose rubric updates as workflows or tools change (e.g., new intake fields, new compliance requirements, etc) Deliver clear, specific, and actionable feedback to specialists and Team Leads based on QA findings Partner with Team Leads/Trainers to identify coaching opportunities and recurring error patterns Track and report QA trends (accuracy rates, common errors, compliance gaps) to leadership on a regular cadence Identify systemic issues (tooling, SOP gaps, training gaps) surfaced through QA data and recommend fixes Support special projects such as audits, data reconciliation, and new-product rollouts Experience: 2+ years experience i

About the Role: We are looking for a talented Automation Engineer to join our Automation Engineering team in Toronto. In this role, you will be responsible for designing and implementing automated tests for Mobile development. You will collaborate closely with QA engineers and developers to build scalable test frameworks, improve automation coverage, and contribute to the efficiency of our multi-platform release process. You will also design data-driven end-to-end checks around playback and ad insertion , integrate them into CI/CD pipelines as quality gates, and operate a reliable device lab to prevent regressions from shipping. Your work will directly accelerate testing and release velocity while improving revenue-critical reliability across Tubi’s Android and IOS apps. This is a hybrid role based out of our Toronto office. You must be willing to travel to our Toronto office two days/week. What You'll Do: Design, implement, and maintain automated tests for mobile development (Android & iOS) Contribute to the development and optimization of cross-platform automation frameworks. Write and maintain test scripts in JavaScript/TypeScript , using frameworks such as Puppeteer, Appium, WebDriverIO, Selenium. Ensure test cases are integrated into CI/CD pipelines and provide reliable feedback on product quality. Help identify flaky tests, investigate root causes, and improve test stability. Collaborate with developers and QA engineers to clarify requirements and improve test strategies. Participate in code reviews and follow best practices for test automation . Your Background: Bachelor’s degree or above in a technical field (e.g., Computer Science, Engineering, Mathematics), or equivalent industry experience. 3+ years of hands-on experience in automation testing for mobile devices Strong programming skills in JavaScript/TypeScript (preferred), or Python/Java. Experience with automation frameworks (e.g. Puppeteer, Appium,, WebDriverIO, Selenium, Playwright, T

Job Description Role Summary The Managed Services Analyst role provides excellent customer service to both internal and external customers to assist with products or services provided by GHX. This role provides administrative process support for routine tasks. This individual will have a passion for customer service and performance excellence. In addition, this role will demonstrate excellent verbal and written communication, analytical, problem-solving, project management and coordination skills, as well as the ability to develop and maintain strong business relationships both internally and externally. This position requires effective time management skills, thorough attention to detail, ability to cross-train peers, and a high level of integrity. Required Skills Strong English language and comprehension skills with clear and effective verbal and written communication Ability to self-learn based on reviewing passed resolutions and feedback from team Ability to identify learning opportunities and self-educate where resources and opportunities are Ability review process and recognize inefficiencies and highlight it to leaders and partner in execution as required Ability to recognize problems, gather information, and escalate to leadership when Must be able to follow documented process and detail Strong accountability and integrity due to sensitive nature of information Strong customer support Grow and adapt to changing guidelines or Prioritize, multitask, and carry out projects correctly in a timely Proactively work with limited direction and/or Demonstrate the ability to exercise independent judgment and Internet savvy and computer literacy with proficiency in all Microsoft Office applications Preferably exposed to Salesforce environment for case handling. Roles & Responsibilities Provide support for external customers via email for assistance with questions, education and resolution of problems. Handle daily case work while meeting predetermined KPI and QA Acc

Opportunity Overview: We're seeking a Director, Solutions Architecture to lead our team of Solution Architects within Cohere Health's PaaS Delivery organization. In this player-coach role, you'll set the technical and business standard for how Cohere designs solutions for complex healthcare clients running large, mission-critical platforms like claims systems and utilization management infrastructure. You'll partner closely with Solution Owners, Forward Deployed Engineers, Technical Program Managers, Platform Configuration, and QA to keep solution design in sync with delivery. This is a remote-first role that may require travel to Boston, MA for new hire onboarding and occasional in-person team meetings and company events. What you’ll do: Manage a team of 8 Solution Architects — hiring, coaching, performance management, and career development Set the standard for solution design quality across the team: how SAs guide clients to existing functionality, document the BRD/FRD, and design future-state workflows Foster a culture of engaging with customers where they are — saying yes where we can, and pushing back constructively when we can't Own escalations when a solution design is contested, technically infeasible, or in tension with a commercial commitment Balance workload and account assignments across the team as new implementations continue to ramp up Partner with Solution Owners, FDEs, Platform Configuration, QA, and TPMs across the Delivery org to keep solution design in sync with delivery timelines Represent Solution Architecture in cross-functional planning and with client executive stakeholders on complex or escalated accounts Build repeatable training materials, templates, and playbooks so solution quality doesn't depend on any one architect What you’ll need: 12+ years in solution architecture, technical consulting, or similar client-facing technical roles, including significant healthcare experience 3+ years directly managing a technical team — solution

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview The Marketing Enablement & Technology (MET) team sits within Instacart's Marketing organization, building the systems, data pipelines, and platforms that power how Instacart markets, measures, and grows. Operating at the intersection of Marketing, Product, and Engineering, we own the platforms behind organic search visibility, campaign feeds, audience targeting, event pipelines, and QA automation. We're seeking a Software Engineer II who will build across two of our highest-leverage growth surfaces: Technical Search Visibility (SEO) and CRM Enablement. On the SEO side, you'll ship full-stack features that improve Instacart's search engine and AI answer engine visibility across millions of web pages and drive organic traffic. On the CRM side, you'll build and evolve the componentized email system and execution tooling that gets lifecycle campaigns from

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. Binance is trusted by more than 320 million people in 100+ countries for its industry-leading security, transparency, trading engine speed, protections for investors, and unmatched portfolio of digital asset products and offerings from trading and finance to education, research, social good, payments, institutional services, and Web3 features. Binance is devoted to building an inclusive crypto ecosystem to increase the freedom of money and financial access for people around the world with crypto as the fundamental means. About Binance Accelerator Program Binance Accelerator Program (BAP) is a 3-6 month internship program designed for Early Career talent to have firsthand experience in the rapidly expanding digital assets space. You will be given the opportunity to develop your skills at Binance and understand what it’s like to work at the world's leading blockchain ecosystem. As part of your internship in the BAP, there will also be opportunities for networking and development, which will expand your professional network and build transferable skills to propel you forward in your career. Learn about the BAP Program HERE. Who may apply Current university students and recent graduates. *Terms of employment / engagement shall be subject to contract and local applicable laws Responsibilities Support the Product Manager in day-to-day work: requirement gathering, documentation, and follow-up on feature delivery Assist with project management: track progress across design, engineering and QA, organize reviews, and keep stakeholders aligned Collect and analyze user feedback and community/on-chain signals around meme products, and turn insights into actionable product suggestions Help maintain PRDs, competitive analysis, product documentation and internal reporting Requirements Genuine meme e

As a Backend Engineer on Coder's Enterprise Experience team, you'll build the features that help large organizations run Coder in production with confidence. The team owns what administrators and operators need to run Coder well. That covers how it scales, how it's upgraded, how reliably it performs, how it's observed and reported on, how activity is held accountable, and how it's secured. You'll join a cross-functional team of backend, platform, and QA engineers who own the operator experience end to end. You'll ship features from design through production and partner with product and design to solve real operator problems. What you'll do here Build features end to end, from a design you write within the team's existing approach through production rollout. Write database migrations that follow the team's patterns for schema compatibility and safe upgrades. Build the observability, reporting, and audit features administrators rely on to see what their deployment is doing. Build features that keep enterprise deployments secure, following the team's security practices. Help investigate and resolve scalability bottlenecks under production-like load, from database access patterns to concurrency in coderd. Help resolve backend issues surfaced by Coder operators and administrators. Document the features you build so a reviewer and the next engineer do not have to decode them. Participate in code reviews, contribute to RFC-style design discussions, and join the on-call rotation. What we're looking for 2+ years of professional software engineering experience. Professional experience writing and shipping Go. Working understanding of Go's concurrency model, including goroutines, channels, and the sync package. Comfortable with SQL, schema changes, and writing migrations. Strong verbal and written communication skills, including surfacing blockers and uncertainty early. Solid debugging skills and the persistence to work a problem, and to escalate early when stuck. A self-motiv

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Role Overview We’re looking for a Staff Frontend Engineer to lead the design and development of major frontend systems and product initiatives at ClickUp. You’ll work across teams to solve complex technical challenges, improve engineering velocity, and help shape the direction of our frontend architecture. This role is for someone who thrives in fast-paced environments, drives clarity in ambiguity, and can influence both technical decisions and execution across the organization. What You’ll Do Lead development of complex product features and frontend systems in Angular and React. Partner with backend, integrations, product, design, and QA to deliver high-quality user experiences at speed Architect scalable, reusable frontend patterns that improve product quality and developer velocity Identify and address performance bottlenecks, UI architecture issues, and scalability risks Drive engineering best practices across testing, observability, code quality, and maintainability Help teams make strong technical decisions under tight timelines and evolving priorities Own delivery across large initiatives, balancing immediate product needs with long-term technical health Mentor engineers and elevate frontend craftsmanship across the team Contribute to improving how frontend engineers work together across domains Qualifications 7+ years of frontend engineering experience, with deep expertise in Angular and React Strong command of TypeScript, RxJS, NgRx, and modern frontend architecture patterns Experience building reusable component systems and scalable frontend application structures Deep knowledge of performanc

Job Description Role Summary The Managed Services Analyst role provides excellent customer service to both internal and external customers to assist with products or services provided by GHX. This role provides administrative process support for routine tasks. This individual will have a passion for customer service and performance excellence. In addition, this role will demonstrate excellent verbal and written communication, analytical, problem-solving, project management and coordination skills, as well as the ability to develop and maintain strong business relationships both internally and externally. This position requires effective time management skills, thorough attention to detail, ability to cross-train peers, and a high level of integrity. Required Skills Strong English language and comprehension skills with clear and effective verbal and written communication Ability to self-learn based on reviewing passed resolutions and feedback from team Ability to identify learning opportunities and self-educate where resources and opportunities are Ability review process and recognize inefficiencies and highlight it to leaders and partner in execution as required Ability to recognize problems, gather information, and escalate to leadership when Must be able to follow documented process and detail Strong accountability and integrity due to sensitive nature of information Strong customer support Grow and adapt to changing guidelines or Prioritize, multitask, and carry out projects correctly in a timely Proactively work with limited direction and/or Demonstrate the ability to exercise independent judgment and Internet savvy and computer literacy with proficiency in all Microsoft Office applications Preferably exposed to Salesforce environment for case handling. Roles & Responsibilities Provide support for external customers via email for assistance with questions, education and resolution of problems. Handle daily case work while meeting predetermined KPI and QA Acc