Quality Assurance Specialist — Bangkok, Bangkok, Thailand. Apply via Workday.
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Opportunity Overview: As Quality Specialist will implement quality measurements, scoring, and performance improvement data designed to improve operational efficiency while exceeding industry standards for quality performance. You will apply subject-matter expertise to guide and support the training and quality needs of Intake Operations. This includes building the success of the company through training and development. With a solid foundation in quality analysis, feedback, instructing/coaching; you are expected to be flexible and nimble in your role to manage short- and long-term projects as well as dealing with day-to-day QA tasks. Cohere culture is one of partnership and ownership. What you’ll do: Translate QA findings into clear insights and recommendations for operational leaders and cross-functional partners. Develop and deploy structured coaching sessions based on audit findings to improve accuracy, decision-making, and skill development. Create and ensure accuracy of SOPs, job aids, workflow guides, and new product readiness materials. Facilitate onboarding and ongoing upskilling sessions using adult learning principles and SME feedback. Lead QA/Training side of project implementations by operationalizing workflow changes, quality expectations, and training updates into the business. Partner with Product, Clinical, Client Services, and Operations to validate workflow changes and identify potential quality or compliance risks. Support change management by communicating process updates and aligning QA expectations across impacted teams. Serve as a subject matter expert and advisor to frontline leaders on quality trends, training needs, and operational readiness. Manage multiple concurrent priorities with independence, ownership, and accountability for deliverables, exercise discretion and independent judgment. Step into operational queues to maintain service levels and ensure continuity of operations, as needed during high-volume periods. Other duties as assig
Experienced Quality Assurance Specialist — QAT - Al Udeid AB, Qatar. Apply via Workday.
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: CIG Senior Specialist Quality Assurance Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to: Career development with an international company where you can grow the career you dream of. Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. An excellent retirement savings plan with a high employer contribution Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists. The Opportunity In this role, you will lead cross-functional teams in the execution of complaint investigations, ensuring activities are completed in a timely, compliant,
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. At Hasbro, play is at the heart of everything we do, and so is making sure that play is safe. We are looking for an experienced quality, regulatory and compliance leader to head our EMEA team, driving product safety and technical compliance across Hasbro and licensed product. You will lead a specialist QA team, act as Hasbro's technical voice in the industry bodies that shape toy regulation, and partner with global stakeholders to ensure our products meet the highest safety standards in every market they reach. You will join a global QA team that is every bit as passionate about safety as we are about having fun. If you want to make a measurable impact on an iconic brand portfolio, we would like to hear from you. Key Responsibilities Represent Hasbro in industry and standardization bodies including TIE, TA, ATPA, BTHA, FJP, AFNOR, CEN and ISO, shaping proportionate regulation and standards for the company and the wider toy industry. Lead and develop the EMEA QA team, setting technical direction and providing authoritative interpretation of regulatory and licensing requirements. Monitor regulatory change across EMEA, assess business exposure, and lead engagement with industry associations to mitigate impact. Own the Regulatory Change Management Process for the region, ensuring new requirements are implemented on time and verified. Develop compliance strategies for complex markets, notably distributor territories and the GCC region including Saudi Arabia, and equip local teams
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: The Technology Risk & Controls Analyst operates as part of the second line Technology Risk & Controls function, working under the direction of the Technology Risk & Controls Manager, Tech Ops. The role supports the delivery of independent assurance over Technology Operations control environments, including infrastructure, cloud platforms, identity and access management, service management and core operational processes. The role is focused on executing high-quality control testing, audit support and remediation assurance activities in line with WPP standards and methodologies. The Analyst works closely with Technology Operations teams, Financial Risk & Control colleagues and auditors to evidence control performance, support audit readiness (including SOX 404) and contribute to a consistent, well-documented and sustainable control environment. What you'll be doing: Perform control design and operating effectiveness testing across Technology Operations processes, including change management, access management, incident/problem management, backup and resilience controls,
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: As a Senior Data Analyst at Choreograph, you will play a critical role in delivering commercial products and services in the Activate space, enabling cross-functional teams to execute against strategic plans and roadmaps. The ideal candidate will possess a strong understanding of data transformation, quality assurance and process automation preferably within AdTech and experience of delivering platforms, products, and services across large global enterprises. Using this experience, you will work closely with What you'll need: Excellent analytical and data wrangling skills, in particular experience in manipulating and analysing data Technical background, experience with data engineering practices, database structures and schemas, SQL, Python and R Scripting. Must have the ability to use SQL for intermediate to advanced data analysis At least 2 years big data experience. Ability to work in multiple AdTech technologies required At least one year of experience and understanding of the architecture of Google Cloud Platform, Microsoft Azure or Amazon Web Services preferred Famili
SpaceXAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates. ABOUT THE ROLE: We are looking for an experienced KYC professional to play a key role in defining and embedding the UK KYC program within our Compliance team. This position combines hands-on operational delivery with the opportunity to contribute to program design, standards, and continuous improvement. Working closely with the Global KYC Program Lead, you will support UK-specific requirements while ensuring regulatory alignment and strong operational execution. RESPONSIBILITIES: Contribute to the definition, design, and ongoing development of the UK KYC program, ensuring alignment with global standards and UK regulatory expectations. Deliver day-to-day KYC operational activities, including case handling, escalations, quality assurance, and process adherence. Identify gaps in the current UK KYC framework and support enhancements to policies, procedures, controls, and workflows. Partner with Compliance, Legal, Operations, and business stakeholders to help translate regulatory requirements into practical program elements. Support the development of program documentation, training materials, and internal guidance to embed consistent KYC standards across the UK. Monitor relevant UK regulatory developments and assess their potentia
About the Team At OpenAI, our User Safety & Risk Operations (USRO) team helps protect our products and users from abuse, fraud, safety risks, and other forms of misuse. We operate at the front line of real-world safety and risk management, translating user and operational signals into timely decisions, effective interventions, and improvements to our systems. This role sits on a team focused on building operational capacity for new, ambiguous, and fast-moving areas of work. The team defines what needs to be built, creates the operating model to support it, and works with partner teams to make the work scalable and durable over time. About the Role We are seeking a Device Safety & Risk Operations Specialist to build the safety operating model for a new category of consumer hardware. This is a senior individual-contributor role for someone who can turn emerging product risks and incomplete requirements into practical workflows, controls, launch plans, and durable systems. You will define how product-safety incidents, critical escalations, regulated cases, and privacy-sensitive issues should be identified, investigated, escalated, resolved, and learned from. You will also establish operational requirements for case management, data access, decision logging, quality assurance, monitoring, and cross-functional response. You will stand up priority workflows through launch and early operations, then help transition them into durable homes across USRO and partner teams. The right person combines deep operational judgment with strong technical and hardware product fluency. They can move from executive-level risk framing to detailed workflow design, tabletop exercises, launch readiness, frontline guidance, and post-launch improvement. Location / work model: San Francisco, CA; hybrid, 3 days/week in-office. Please note: This role may involve exposure to sensitive or concerning material. Strong discretion, judgment, and resilience are essential. In This Role, You Will:
About the Team At OpenAI, our User Safety & Risk Operations (USRO) team helps protect our products and users from abuse, fraud, safety risks, and other forms of misuse. We operate at the front line of real-world safety and risk management, translating user and operational signals into timely decisions, effective interventions, and improvements to our systems. This role sits on a team focused on building operational capacity for new, ambiguous, and fast-moving areas of work. The team defines what needs to be built, creates the operating model to support it, and works with partner teams to make the work scalable and durable over time. About the Role We are seeking a Device Safety & Risk Operations Specialist to build the safety operating model for a new category of consumer hardware. This is a senior individual-contributor role for someone who can turn emerging product risks and incomplete requirements into practical workflows, controls, launch plans, and durable systems. You will define how product-safety incidents, critical escalations, regulated cases, and privacy-sensitive issues should be identified, investigated, escalated, resolved, and learned from. You will also establish operational requirements for case management, data access, decision logging, quality assurance, monitoring, and cross-functional response. You will stand up priority workflows through launch and early operations, then help transition them into durable homes across USRO and partner teams. The right person combines deep operational judgment with strong technical and hardware product fluency. They can move from executive-level risk framing to detailed workflow design, tabletop exercises, launch readiness, frontline guidance, and post-launch improvement. Location / work model: San Francisco, CA; hybrid, 3 days/week in-office. Please note: This role may involve exposure to sensitive or concerning material. Strong discretion, judgment, and resilience are essential. In This Role, You Will:
Role Summary The Support Enablement Manager builds and scales the training, onboarding, and quality-assurance programs that power a high-performing contributor-support team. The role owns the full enablement lifecycle — from designing and delivering onboarding curricula to formalizing QA frameworks that drive measurable improvement across the support organization. Enablement priorities are set in partnership with the Regional Manager; the Manager owns execution end to end within that scope and brings recommendations when scope needs to change. This is a hands-on leadership role: assess the landscape, prioritize, build the plan, lead a small team, and deliver results, working cross-functionally with Regional Managers, Team Managers, SMEs, and WFM. Key Responsibilities Own the enablement function end to end — assess gaps, prioritize initiatives, and drive them to completion within scope agreed with the Regional Manager; surface recommendations when scope should change. Onboarding & curriculum — own the end-to-end onboarding for new Support Specialists; design, build, and continuously improve structured training that reflects current workflows, tools, and contributor-experience standards, so agents ramp quickly and confidently. Coaching & development — build and maintain ongoing training across all tiers; partner with Team Managers to close skill gaps with targeted interventions that translate into performance improvement. Quality assurance — own the QA program: scorecard design, calibration, audits, and reporting; keep QA consistent, fair, and actionable, and require that quality feedback cite a current source document. Knowledge base / SSOT — own the support knowledge base and its review cadence so guides stay accurate and current, and retire stale content. Team leadership — lead, develop, and manage a small team of Enablement & QA Specialists; set priorities, coach, and keep the team unblocked and accountable to high-quality output. Cross-functional part
Job Title: Pharmacy Production Unit Pharmacist / Pharmacy Technician Banding: Band 6/7/8a (Dependent on Role and Experience) Location: North Wales Start Date: ASAP Duration: 3 Months Initially (Potential for Extension) Hourly Rate: Competitive Working Hours: Monday to Friday, Full-Time Job Overview Pulse is currently seeking experienced and motivated Pharmacy Production Unit (PPU) professionals to support the aseptic services team in North Wales. We are recruiting for up to two positions, including a Pharmacist (Band 7/8a) and a Pharmacy Technician (Band 6/7), depending on experience and qualifications. This is an excellent opportunity to join a specialist Pharmacy Production Unit, supporting the safe manufacture, quality assurance, and release of aseptically prepared medicines. The successful candidates will play a vital role in maintaining high-quality pharmaceutical production services while ensuring compliance with regulatory and quality standards. Key Responsibilities Support the delivery of Pharmacy Production Unit (PPU) services within a specialist aseptic environment. Contribute to the safe preparation, production, and release of aseptically prepared medicines. Ensure compliance with Good Manufacturing Practice (GMP), quality assurance, and governance requirements. Participate in product approval and quality control activities. Support validation, audit, and continuous service improvement initiatives. Work collaboratively with pharmacists, pharmacy technicians, quality assurance staff, and wider healthcare teams. Maintain accurate documentation and production records in accordance with regulatory standards. Promote patient safety through adherence to established aseptic procedures and protocols. Qualifications and Experience For Pharmacists (Band 7/8a): Be registered with the General Pharmaceutical Council (GPhC). Have significant experience working within aseptic services. Hold an externally accredited PAAP or PIPC qualification. Demonstrate strong knowledg
Job Title: Aseptic Pharmacy Technician Banding: Band 5/6 Location: North Wales Start Date: ASAP Duration: 3 Months Initially Hourly Rate: Band 5 - £17 - £19 Band - 6 £22 - £24 Working Hours: Monday to Friday, Full-Time Job Overview Pulse is currently seeking an experienced and motivated Aseptic Pharmacy Technician to join the pharmacy team in Wrexham. This is an excellent opportunity for a skilled pharmacy technician to work within a specialist aseptic services environment, supporting the safe preparation, quality assurance, and supply of aseptically prepared medicines. The successful candidate will play a key role in ensuring high standards of pharmaceutical quality and patient safety, working closely with pharmacists and aseptic services staff to support the delivery of an efficient and effective service. Key Responsibilities Support the preparation and supply of aseptically prepared medicines in accordance with departmental procedures. Work within Good Manufacturing Practice (GMP) and quality assurance requirements. Assist with the maintenance of aseptic services documentation and records. Support environmental monitoring, validation, and quality control activities. Ensure compliance with relevant medicines legislation and governance requirements. Work collaboratively with pharmacists, technicians, and other healthcare professionals. Contribute to service development and continuous quality improvement initiatives. Maintain high standards of accuracy, safety, and professionalism at all times. Qualifications and Experience Be registered with the General Pharmaceutical Council (GPhC). Have previous NHS hospital pharmacy experience. Demonstrate experience working within an aseptic services environment. Possess a sound understanding of Good Manufacturing Practice (GMP) principles. Have knowledge of quality assurance processes and aseptic preparation standards. Be able to work accurately and effectively within a regulated environment. Demonstrate excellent commu
Job Title: Locum Biomedical Scientist – Blood Transfusion Banding: Band 6 or 7 equivalent Location: Edinburgh Rate: £33 - £39 per hour DOE Start date: ASAP Duration: Ongoing Working hours: All shift patterns available An exciting opportunity has arisen for an experienced Biomedical Scientist specialising in Blood Transfusion to join a modern and well-equipped private laboratory in Edinburgh. This role is suited to a Band 6 or Band 7 professional with strong transfusion experience and hands-on expertise using Grifols analysers, looking to work within a high-performing laboratory team on a flexible shift basis. What will your responsibilities be: • Perform routine and specialist Blood Transfusion testing in accordance with laboratory procedures and quality standards • Operate, maintain and troubleshoot Grifols analysers to ensure accurate and timely test results • Undertake blood grouping, antibody screening, compatibility testing and blood issue activities • Participate in all shift patterns, including days, nights, weekends and bank holidays where required • Ensure compliance with UKAS, ISO 15189 and laboratory quality requirements • Accurately record and authorise results using laboratory information management systems (LIMS) • Investigate and resolve transfusion-related queries and non-conformances where appropriate • Contribute to quality assurance, audit activities and service improvement initiatives • Work collaboratively with multidisciplinary teams to support the delivery of high-quality patient care Qualifications and Experience: • HCPC registration as a Biomedical Scientist • Previous NHS or private sector Blood Transfusion laboratory experience • Extensive experience using Grifols analysers is essential • Experience working at Band 6 or Band 7 level within a Blood Transfusion laboratory • Strong understanding of Blood Transfusion policies, procedures and best practice • Familiarity with UKAS accreditation and ISO 15189 standards • Exce
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: The Technology Risk & Controls Analyst operates as part of the second line Technology Risk & Controls function, working under the direction of the Technology Risk & Controls Manager, Tech Ops. The role supports the delivery of independent assurance over Technology Operations control environments, including infrastructure, cloud platforms, identity and access management, service management and core operational processes. The role is focused on executing high-quality control testing, audit support and remediation assurance activities in line with WPP standards and methodologies. The Analyst works closely with Technology Operations teams, Financial Risk & Control colleagues and auditors to evidence control performance, support audit readiness (including SOX 404) and contribute to a consistent, well-documented and sustainable control environment. What you'll be doing: • Perform control design and operating effectiveness testing across Technology Operations processes, including change management, access management, incident/problem management, backup and resil
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