Quality Management Manager Jobs

Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals. Immigration Operations Specialist (IOS) Onsite | Full‑Time | Chicago, IL Build a Career in Immigration Operations The Immigration Operations Specialist (IOS) plays a vital role in supporting employment‑based immigration cases by providing hands‑on administrative and case support to Envoy Global’s affiliate law firm. This is a great opportunity to build foundational skills, work with cutting‑edge legal technology, and grow within a collaborative operations team. Are you detail‑oriented, organized, and interested in immigration or global mobility? What You’ll Do Prepare correspondence, filings, and mailings for immigration petitions Scan, upload, and manage sensitive case documents with accuracy and care Support standard immigration case types under the guidance of senior specialists Maintain accurate case updates and notices in Envoy’s platform Perform quality checks to ensure work meets accuracy and compliance standards Assist with online applications and client document intake Use AI and automation tools to improve efficiency Support high‑volume projects such as H‑1B cap season and other peak periods What You Bring High School Diploma required 2+ years of administrative or clerical experience in a corporate environment Comfort handling confidential, time‑sensitive information Basic proficiency in MS Word, Excel, and Outlook Strong attention to detail and excellent organizational skills Clear written and verbal communication skills Genuine interest in immigration, global mobility, or legal operations Additional Details Must work onsite In Chicago, IL five (5) days per week Flexibility to work overtime during high‑volume periods Ability to lift up to 25 lbs and work at a computer for extended periods Why Envoy Global You’

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT We are looking for a Senior Software Engineer to join our global engineering organization and help lead the design, development, and enhancement of our solutions and products. As part of our engineering team, you’ll build high quality, scalable and secure software that powers critical file exchange capabilities for over 5000 global enterprise customers. This role is ideal for an experienced backend engineer who thrives in a collaborative environment, takes ownership of complex systems, and enjoys working across the full stack—from APIs to UI to cloud integration. Design and develop robust, high-performance, highly secure file transfer products and solutions in Modern C++ (version 11 and later) and Java Build and maintain RESTful integrations using JSON and XML Contribute to and enhance web-based UIs using JavaScript, JQuery, and related frameworks. Implement and optimize support for file transfer protocols (SFTP, FTPS, HTTP/S, FTP/S)&

About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage. Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved. Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic . Your Role As a Sr. Salesforce Developer, you’ll own the hands-on development of custom solutions on the Salesforce platform. You’ll work closely with Engineers, Systems Analysts, Solutions Architects, and Business Analysts to translate complex business requirements into robust, scalable, and high-quality code. A primary focus of

ROLE: RETAIL MEDIA SEARCH MANAGER TEAM: MEDIA LOCATION: TORONTO (HYBRID ONSITE) COMPANY OVERVIEW At Salt Media , we're on a mission to earn the world's attention. As the media division of Salt XC, we're building a different kind of agency where media, commerce, creative, data and technology work as a single connected team. Our people combine strategic thinking with AI-powered tools, automation and advanced analytics to help some of North America's most recognized brands solve complex business challenges and drive measurable growth. We move quickly, challenge convention, and believe the best ideas come from curious people who are empowered to experiment. If you're looking to do career-defining work alongside smart, ambitious teammates in an environment that's shaping the future of media, we'd love to meet you. ROLE OVERVIEW We are seeking an experienced Retail Media Search Manager to lead strategy, execution, and team development across retail media platforms. The ideal candidate brings deep expertise in Walmart Connect, Target Roundel, and Amazon Ads — combined with the ability to lead a small team, own senior client relationships, and build the scalable playbooks that elevate how we work. A Skai Certification is required. CORE RESPONSIBILITIES Team Leadership & Development Lead and mentor a team of 1–3 Retail Media Search Associates, providing day-to-day direction, performance feedback, and career development support. Set quality standards and review processes to ensure consistent, accurate campaign execution across all team accounts. Build onboarding materials, training guides, and optimization playbooks to scale team capabilities and reduce reliance on institutional knowledge. Identify skill gaps on the team and partner with leadership to address them through coaching, training, or resource development. Strategic Planning & Client Ownership Develop r

About Graphcore At Graphcore, we’re building the future of AI compute.We’re a team of semiconductor, software and AI experts, with deep experience in creating the complete AI compute stack - from silicon and software to infrastructure at datacenter scale.As part of the SoftBank Group, backed by significant long-term investment, we are delivering key technology into the fast-growing SoftBank AI ecosystem.To meet the vast and exciting AI opportunity, Graphcore is expanding its teams around the world.We are bringing together the brightest minds to solve the toughest problems, in a place where everyone has the opportunity to make an impact on the company, our products and the future of artificial intelligence. Job Summary We are looking for an experienced System Level Test Engineer to join our Product Test and Diagnosis Department (PTD). In this role, you will lead the development and deployment of System Level Test (SLT) solutions for next-generation AI processors. Working closely with cross-functional teams, you will contribute to the design and implementation of SLT hardware, software, automation, and characterization solutions that support silicon bring-up, yield learning, manufacturing readiness, and production deployment. The ideal candidate will possess strong technical depth in semiconductor test and validation, a passion for solving complex engineering challenges, and a strong focus on product quality and manufacturability. The Team The Product Test and Diagnostics team’s role is to detect and manage hardware defects that arise from the manufacture and use of our products. This covers chips, boards and finished systems and takes place both in the manufacturing sites and in the field. Responsibilities and Duties Lead development and deployment of SLT hardware and software solutions supporting silicon bring-up, charac

About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of a best-in-class family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from a diverse group of backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. Job Summary We are seeking a senior validation lead engineer to lead at-scale rack validation efforts for next-generation AI hyperscale systems. This role focuses on post-silicon system validation across the full lifecycle, ensuring functional, electrical, and thermal performance meets product objectives. You will own end-to-end blade and rack validation including planning, development, execution, and debug while collaborating across firmware, systems, and hardware teams. The Team The Rack Validation team is responsible for ensuring system readiness and quality at scale. The team works cross-functionally with firmware, silicon, and system engineering teams to validate complex AI compute platforms. Responsibilities and Duties Lead post-silicon validation of AI compute blades and racks including test planning, development, and automation. Drive provisioning and integration of system components (SoC FW, BMC, RMC, OS) for rack-level readiness. Own execution against program achievements and report validation progress and risks. Triage test failures, collect debug data, and collaborate on root cause analysis. Track

Manufacturing Test Engineer – Server Hardware Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. We are opening a new AI Engineering Campus in Austin, which will play a central role in Graphcore's work building the future of AI computing. Role Overview We are seeking an experienced Manufacturing Test Engineer to support high-volume server manufacturing from board-level test through system-level production test. This role will work closely with an ODM manufacturing partner to define, implement, validate, and optimize the manufacturing test strategy for L6 board-level products , including ICT, MDA, and Board Functional Test , as well as support L10 system-level manufacturing test . The ideal candidate has strong experience in server hardware manufacturing, Linux-based test environments, diagnostic test coverage, fixture requirements, yield improvement, and root cause corrective action processes. This role requires both technical depth and hands-on manufacturing execution experience, with the ability to drive best practices across test development, factory readiness, quality planning, and ongoing production support. Key Responsibilities Manufacturing Test Strategy and Planning Work with ODM partners to define and execute the manufacturing test strategy for L6 board-level production . Develop and review test plans covering: In-Circuit Test, or ICT Manufacturing Defect Analyzer, or MDA Board Functional Test Diagnostic coverage requirements Manufacturing line test flow Fai

About Graphcore At Graphcore, we’re building the future of AI compute.We’re a team of semiconductor, software and AI experts, with deep experience in creating the complete AI compute stack - from silicon and software to infrastructure at datacenter scale.As part of the SoftBank Group, backed by significant long-term investment, we are delivering key technology into the fast-growing SoftBank AI ecosystem.To meet the vast and exciting AI opportunity, Graphcore is expanding its teams around the world.We are bringing together the brightest minds to solve the toughest problems, in a place where everyone has the opportunity to make an impact on the company, our products and the future of artificial intelligence. Job Summary We are looking for an experienced Silicon Test Engineer to join our Product Test and Diagnosis Department (PTD). This is a pivotal role and will involve building a team of engineers to develop System Level Test (SLT) capability within the company. Working closely with a cross-functional team you will implement SLT tests for a family of next generation AI Processors. The ideal candidate should have a focus on quality and demonstrate a good understanding of the importance of production test on the success of a product. T hey will have a proven Functional Test or ATE Test Engineering background, and will have a pragmatic, hands-on and flexible approach to a fast-changing environment. The Team The Product Test and Diagnostics team’s role is to detect and manage hardware defects that arise from the manufacture and use of our products. This covers chips, boards and finished systems and takes place both in the manufacturing sites and in the field. Responsibilities and Duties Managing a team of

About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. Job Summary We are looking for an experienced System Level Test Engineer to join our Product Test and Diagnosis Department (PTD). In this role, you will contribute to the development and deployment of System Level Test (SLT) solutions for next-generation AI processors. Working closely with hardware, software, validation, and manufacturing teams, you will develop test content, automation, diagnostics, and characterization capabilities that support silicon bring-up, yield learning, and manufacturing deployment. The ideal candidate will have strong technical foundations in semiconductor test and validation, excellent debug skills, and a passion for improving product quality and manufacturability. The Team The Product Test and Diagnostics team’s role is to detect and manage hardware defects that arise from the manufacture and use of our products. This covers chips, boards and finished systems and takes place both in the manufacturing sites and in the field. Responsibilities and Duties Develop and maintain SLT test content, automation, d

About the job Build the debugger that helps developers unlock more from Graphcore AI processors. As a Senior Software Engineer in our Debugger team, you will help define and implement Graphcore’s next-generation debugging capability. Your work will support developers building and optimising workloads on our advanced AI processors. You will adapt and expand debugger functionality, resolving complex issues across software and hardware boundaries. The tools you build will help internal and external users understand behaviour, improve performance and move faster. You will work closely with software, firmware, hardware, partner and customer teams. This role offers rare depth across processor architecture, toolchains and real developer workflows. The team and culture Work happens close to the technology, with engineers expected to investigate deeply, speak up and take ownership. The team uses Agile ways of working to keep progress visible and decisions moving. You will collaborate across software, firmware and hardware teams to identify debug feature opportunities. Decisions are shaped by technical evidence, user needs and the judgement of engineers closest to the problem. What we’re looking for · Experience using debuggers to resolve complex program issues. · Strong low-level programming skills in C, C++ or Rust. · Strong understanding of processor architectures. · Ability to communicate clearly across software, firmware and hardware teams. · A proactive, self-driven approach to improving product quality and functionality. · Familiarity with compiler toolchains, debugging protocols, Python, IDE development or PyTorch. While we have outlined a set of requirements, we value transferable skills and diverse experiences. We also welcome engineers returning to the profession after a career break, including through returnship routes. Benefits · Flexible working: Balance your work and personal life with greater flexibility · Generous leave: Take time to rest, recharge and enjoy

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The Director, Sales Performance & Enablement will own the strategy and systems that drive sales performance across CLEAR’s airport network, translating commercial priorities into playbooks, tools, incentives, and field execution that improve conversion and sales volume. Reporting to the VP, Sales & Service, you’ll combine data-driven strategy with hands-on field leadership to identify what works, test it quickly, and scale it across the network. What you'll do: Own CLEAR’s airport sales execution strategy, developing scalable playbooks, tools, quality standards, and performance frameworks that drive conversion and sales volume across the network Analyze sales performance, market dynamics, and field insights to set network targets, identify performance opportunities, prioritize investment, and translate data into clear actions for the field Build a rigorous test-and-learn engine across high-volume airports, rapidly piloting sales approaches, scripts, tools, and incentives and using results to determine what scales network-wide Partner with Field Operations leaders to embed sales standards, coaching rhythms, and performance cadences into existing station operations, driving consistent execution through influence and shared accountability Lead a high-performing team focused on sales performance intelligence and field quality, while partnering with People and Finance to design commission structures, incentives, and recognition programs that reinforce the right front-line behaviors How you'll measure success: Network-wi

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. As a Senior Business Recruiter, you’ll lead business-critical searches across CLEAR, with a focus on senior and highly specialized talent. You’ll partner closely with leaders to shape talent strategies, build high-caliber pipelines, and deliver exceptional hiring outcomes while raising the bar for recruiting across the organization. What you'll do: Full-cycle recruiting for senior, specialized, and business-critical roles, developing tailored search strategies to attract and close exceptional talent Serve as a trusted talent advisor to leaders, translating business needs into clear talent strategies and using market intelligence, data, and insights to influence hiring decisions Build long-term talent pipelines through proactive sourcing, talent mapping, and relationship building, strengthening CLEAR’s access to high-caliber talent for current and future needs Design and drive thoughtful interview and selection strategies for complex searches, proactively identifying risks and creating efficient, high-quality experiences for candidates and hiring teams Partner with Compensation and People leadership on competitive offers and complex negotiations, while leading initiatives that strengthen recruiting processes, interviewer capability, employer brand, and Talent Acquisition effectiveness How you'll measure success: Time-to-fill decreases while quality-of-hire increases Offer acceptance rate increases Hiring manager and candidate experience What you're great at: 5+ years of full-cycle recruiting experience with a track record of hiring senio

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. CLEAR is looking for a modern, highly strategic communications leader to drive earned media and bring our biggest partnerships, products, and company moments to market. You’ll build a proactive communications engine across CLEAR1, CLEAR+, and other key initiatives, developing the strategy while rolling up your sleeves to write, pitch, launch, and execute the work. What you'll do: Own communications approach and execution for major CLEAR announcements, partnerships and launches across CLEAR1, CLEAR+, and other priority areas of the business Build and maintain strong relationships with national, business, technology, travel and trade media, as well as new media types, proactively developing stories and opportunities that drive awareness, consideration and understanding of CLEAR Turn business priorities into compelling narratives and integrated communications plans, identifying how earned media, executive visibility, partners, owned channels and other communications levers can work together to maximize impact Lead announcements from idea through execution, developing messaging, writing press materials, pitching media, preparing spokespeople, coordinating internal and external stakeholders and ensuring flawless launch execution Build the processes, rhythms and tools that make CLEAR’s communications function increasingly proactive and scalable, creating visibility into upcoming moments and identifying opportunities to tell a bigger, more connected CLEAR story How you'll measure success: Quality, relevance and reach of earned me

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. We’re looking for a strategic and execution-oriented Senior Director, Revenue Operations to lead and scale the operational backbone of our B2B organization. Sitting within B2B Operations, this role will own the strategy, architecture, and optimization of our revenue systems, processes, and analytics across Sales, Customer Success, and Marketing. You will serve as a key partner to B2B leadership, driving operational rigor, scalable infrastructure, and data-driven decision-making to accelerate revenue growth. You will define the roadmap for revenue systems, lead cross-functional initiatives, and build the foundation for long-term scale. What you'll do: Define and execute the B2B Revenue Operations roadmap in alignment with C1 growth objectives Act as a strategic partner to B2B leadership on forecasting, pipeline health, performance metrics, and operational investments. Establish scalable processes that improve conversion, velocity, forecasting accuracy, and revenue predictability at scale. Lead the redesign of Salesforce to support complex B2B sales motions, with hands-on responsibility for system configuration, reports, and dashboards Architect and optimize the full revenue tech stack (Salesforce, Outreach, ZoomInfo, HubSpot, Gong, LinkedIn Sales Navigator, etc.) Maintain data quality (deduplication, enrichment, normalization), build and evolve reporting frameworks, and troubleshoot integration issues across the revenue tech stack when they arise. Create and maintain internal documentation, runbooks, and training materials; support enabl

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The Director, Technical Recruiting will lead CLEAR’s technical recruiting strategy and team, partnering closely with our CTO and senior technology leaders to translate business priorities and workforce plans into an effective talent strategy. You’ll lead and develop a high-performing team of Technical Recruiters while using data, market intelligence, and recruiting expertise to attract exceptional talent and deliver against CLEAR’s most critical technical hiring needs. What you'll do: Lead CLEAR’s technical recruiting strategy and team, ensuring hiring priorities, resources, and recruiting efforts are aligned to the needs of the business Partner with the CTO and senior technology leaders to understand organizational priorities, anticipate talent needs, and develop strategic hiring plans Coach, develop, and lead a high-performing team of Technical Recruiters, establishing clear expectations and raising the bar for recruiting execution and candidate experience Leverage recruiting data, talent market intelligence, and business insights to influence hiring strategies, identify opportunities, and advise leaders on how to attract and hire exceptional technical talent Build trusted relationships across Technology and the People team while continuously improving recruiting processes, practices, and approaches to deliver against evolving business needs How you'll measure success: Achievement of technical hiring plans across priority roles and teams Quality of hire, offer acceptance, and candidate experience Recruiting efficiency, including time