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About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further! 🤩 We are looking for part-time (min 20h/week) Support Associates to join our Support team in Vilnius! What you’ll be doing Supporting our customers, courier partners and venues via live chat and phone Ensuring that the delivery operations run smoothly Developing our support function together with the support team, as well as other teams within Wolt Our humble expectations You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset. You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment. You can work in shifts in the mornings, evenings, weekends, and holidays - our support is open seven days a week from 8 AM to 10 PM at our office in A. Goštauto g. 12A, LT-01108, Vilnius You are fluent in the Lithuanian language, and you have professional working proficiency in English What you’ll get by joining us Wolt credits cashback benefit - enjoy home deliveries with Wolt and receive in return a percentage of your total order value as Wolt credits to your own account. Employee assistance progra

Excelrecruitment
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W-
Wolt - English
📍 Zagreb• From €1.3K/mo
11mo ago

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. As a Support Associate at Wolt, your key responsibility is to ensure that our customers and partners enjoy a positive experience and receive the help they need within the expected timeframes. We’re looking for colleagues who value a stable and pleasant work environment just as much as continuous learning and skill development in delivering exceptional customer service in a fast-paced setting. What you’ll be doing Handling customer inquiries via chat — you’ll be the link between our courier partners, merchant partners, and end users of the Wolt app Providing quick and effective feedback, resolving escalations, and managing technical issues Reviewing and responding to user feedback Overseeing and managing operations in the cities where Wolt operates Maintaining a great customer experience and monitoring performance daily Working on quality assurance (QA) and platform management Your profile Excellent communication skills and plenty of patience Persistence and kindness help you find the best solution for everyone involved Great attention to detail and strong focus You’re not intimidated by complex tasks that require quick thinking and good organization You handle stressful situations and multitasking with ease Making fast decisions in challenging moments is one

Excelrecruitmentcustomer service
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About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes, then read further! 🤩 We are looking for full-time Support Associates to join our Support team in Bulgaria! What you'll be doing Supporting our customers, courier partners, and venues via live chat and phone for Bulgarian market Ensure that the delivery operations run smoothly Developing our support function together with the support team as well as other teams within Wolt Our humble expectations You have great communication skills with a personal touch and a customer-obsessed and team-oriented mindset You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment You can work in shifts in mornings, evenings, and weekends - our support is open seven days a week You will work directly from the office You are fluent in Bulgarian and English Next steps All our Support Associates work directly from our office, and we do not provide the possibility to work from home. If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! We will be

Excelrecruitment
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About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Du liebst es, dich mit anderen über Essen auszutauschen? Du verstehst es, auf authentische Art mit Menschen umzugehen und verbreitest gern gute Laune? Fühlst du dich wohl in einem jungen und internationalen Team – dann bist du bei Wolt genau richtig. Wir freuen uns, von dir zu hören! 🚀 Der Job Wir suchen Support Associates in Vollzeit und Teilzeit für unser Team in Berlin-Friedrichshain. Du bist Teil der Live-Operation, schreibst mit allen Wolt Usern - Kunden, Kurieren oder Restaurants - und sorgst so für den besten Support, den sich hungrige Menschen wünschen können. Du willst bei uns mitmischen? Dann solltest du folgendes mitbringen: Customer Obsession: Wir wollen unseren Kunden mehr bieten, als einfach nur Probleme zu lösen. Jede Unterhaltung hat die Möglichkeit eine unvergessliche Erfahrung zu werden. Team Player: Du arbeitest in einem Team mit internationalem Touch. Unsere Live Operation ist der Kleber, der alles zusammenhält. Damit stehst du in engem Austausch mit unseren weiteren Teams. Persönlich und kommunikativ: Du triffst bei jedem Gesprächspartner den richtigen Ton und kannst auf kreative Weise sympathisch reagieren. Attitude: Du übernimmst Verantwortung, gehst deine Arbeit vorausschauend an und hast immer das große Ganze im Blick.

Excelrecruitment
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About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Tražiš dinamičan posao u inovativnoj trgovini bez blagajne i bez direktnog kontakta s kupcima? 🚀 Pridruži se našem timu Wolt Marketa u Zagrebu i budi dio budućnosti maloprodaje! Očekuje te rad u Wolt Marketima (dark store) gdje pripremaš online narudžbe i pomažeš da kupci dobiju proizvode brzo i točno. 📌 Što ćeš raditi? ✅ Obrada online narudžbi putem aplikacije 📲 ✅ Zaprimanje i skladištenje robe 🏪 ✅ Održavanje točnosti zaliha i označavanje proizvoda 🔄 ✅ Održavanje radnog prostora i praćenje HACCP standarda 🛒 ✅ Rad u timu i brza komunikacija 📢 👌 Što tražimo? 🔹 Odlične organizacijske vještine i preciznost 🔹 Brzinu, snalažljivost i sposobnost rješavanja više zadataka odjednom 🔹 Dobro razumijevanje korisničkog iskustva 🔹 Otvorenost za rad u digitalnim aplikacijama 🔹 Poželjno iskustvo u sličnom poslu ili iskustvo rada u trgovini 🔹 Minimalno srednja stručna sprema 🔹 Poznavanje hrvatskog i engleskog jezika 🎁 Što ti nudimo? 💰 Početna bruto plaća je 1.388,40 €, plus 50% dodataka za noćne i vikend smjene, a što duže ostaneš s nama, to će i tvoja plaća rasti! 🚀 🍽️ Naknada za prehranu 🚆 Pokriveni troškovi javnog prijevoza (do 110 €) 📈 Mogućnost napredovanja na Shift Lead poziciju 🏖️ Minimalno 25 dana godišnjeg odmora + dodatni plaćeni dani 🏋️ Mogu

Excelrecruitment
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About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Du liebst es, dich mit anderen über Essen auszutauschen? Du verstehst es, auf authentische Art mit Menschen umzugehen und verbreitest gern gute Laune? Fühlst du dich wohl in einem jungen und internationalen Team – dann bist du bei Wolt genau richtig. Wir freuen uns, von dir zu hören! 🚀 Der Job Wir suchen Support Associates in Teilzeit für unser Team in Berlin-Friedrichshain. (20 Stunden pro Woche oder 32 Stunden pro Woche) Du bist Teil der Live-Operation, schreibst mit allen Wolt Usern - Kunden, Kurieren oder Restaurants - und sorgst so für den besten Support, den sich hungrige Menschen wünschen können. Du willst bei uns mitmischen? Dann solltest du folgendes mitbringen: Customer Obsession: Wir wollen unseren Kunden mehr bieten, als einfach nur Probleme zu lösen. Jede Unterhaltung hat die Möglichkeit eine unvergessliche Erfahrung zu werden. Team Player: Du arbeitest in einem Team mit internationalem Touch. Unsere Live Operation ist der Kleber, der alles zusammenhält. Damit stehst du in engem Austausch mit unseren weiteren Teams. Persönlich und kommunikativ: Du triffst bei jedem Gesprächspartner den richtigen Ton und kannst auf kreative Weise sympathisch reagieren. Attitude: Du übernimmst Verantwortung, gehst deine Arbeit vorausschauend an und hast imm

Excelrecruitment
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About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Lubisz pracować w zespole i posiadasz doskonałe umiejętności komunikacyjne? Lubisz pracować w dynamicznym środowisku? Jeśli Twoja odpowiedź brzmi tak - czytaj dalej! 🤩 Poszukujemy pracowników na pół etatu (20h/tygodniowo), którzy dołączą do naszego Działu Supportu! (zdalnie) Twoje zadania: Wspieranie naszych klientów oraz partnerów (kurierów, restauracje, sklepy) poprzez live czat, maile i telefon; Efektywna realizacja codziennych zadań zgodnie z ustalonymi procesami i standardami zespołu; Umiejętne zarządzanie czasem i priorytetami; Proaktywne podejście do usprawnień – szukanie rozwiązań, które poprawiają jakość i tempo obsługi klienta; Praca w oparciu o jasno określone KPIs takie jak CSAT, czas odpowiedzi, czy jakość - które wspólnie z Twoim Team Leadem będziecie regularnie analizować i rozwijać, by dostarczać jak najlepsze doświadczenia naszym klientom i partnerom. Nasze oczekiwania: Praca w Dziale Support Wolt to szybkie tempo, kontakt z wymagającymi klientami i konieczność sprawnego podejmowania decyzji – dlatego świetnie odnajdą się u nas osoby samodzielne, odporne na stres, które potrafią działać z opanowaniem, także w sytuacjach konfliktowych. Ta rola będzie dla Ciebie idealna, jeśli: Dobrze radzisz sobie z rutyną i powtarzalnymi zadaniami; Potrafis

Excelrecruitment
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About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you a team player with great communication skills? Do you enjoy working remotely in a dynamic environment? If your answer is yes, then read further! We are looking for both part-time and full-time Support Associates to join our Support team in Prague! What you’ll be doing Supporting our customers, courier partners and venues via live chat and phone Ensuring that the delivery operations run smoothly Developing our support function together with the support team as well as other teams within Wolt Our humble expectations You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment You can work in shifts in mornings, evenings and weekends. You are fluent in Czech language and you have professional working proficiency in English What we can offer you Development of your communication, multitasking and prioritization skills Participation in side projects, such as automation or training Personal approach and utmost support in your personal growth Engaging team culture full of fun, respect and mutual support Possibility of working from home Multisport card, Benefit Plus

Excelrecruitment
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W-
16mo ago

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Обращение ко всем командным игрокам - вы в поисках работы, которая изменит будущее розничной торговли? Если так, то добро пожаловать! Мы активно набираем сотрудников в магазины Wolt Market в городах Алматы и Астана! На данный момент открыты вакансии в следующих локациях: Алматы : Горный Гигант, Mega Towers, Шевченко Астана : Левый Берег, Правый Берег У нас одна анкета на все точки магазинов — пожалуйста, при отклике обязательно выберите нужную точку , в которую вы хотите попасть. Это поможет нам быстрее связаться с вами и пригласить на следующий этап. Описание должности Wolt – тамақ жеткізу платформасымен танымал финдік технологиялық компания. Wolt 2017 жылы 4 елде және солтүстік елдердің 10 қаласында жұмыс істеді. Бүгінгі күнге біз 25 елде және 500-ден астам қалада 8000-нан астам адамнан тұратын командамыз, 29 миллионнан астам тіркелген пайдаланушыларға қызмет көрсетіп нарықта 50-ден астам Wolt Market дүкенін қамтимыз. Платформа экономикасы тұтынушылардың мейрамханалармен және саудагерлермен байланысу тәсілдерін өзгертіп жатқандықтан, біз жаһандық деңгейде құрған таңғажайып командалармен бұл саланың көшбасшысы болу мүмкіндігін мақсат етіп отырмыз. Wolt Market - бұл әлемдегі жетекші ыңғайлылық пен ең жоғары тұтынушы тәжірибесін ұсынатын біздің жеке суп

Excelrecruitment
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About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Si timski/-ka igralec/-ka z odličnimi komunikacijskimi sposobnostmi? Uživaš v delu v dinamičnem okolju? Če je tvoj odgovor pritrdilen - potem beri naprej! Trenutno iščemo nove sodelavce za polni delovni čas za podporo uporabnikom, ki se bodo pridružili naši ekipi v pisarni v Ljubljani! Delo je izmensko in poteka vsak dan med 06:45 in 01:00 (tudi med vikendi in prazniki). Tako lahko ti in tvoji sodelavci v tem časovnem okviru našim uporabnikom kadarkoli zagotavljate vrhunske storitve! Kaj bo obsegalo tvoje delo Najboljša podpora uporabnikom in partnerjem na svetu: Naše poslanstvo v podjetju Wolt je, da strankam vsakič znova zagotovimo nepozabno izkušnjo. Kar delamo, je več kot le odpravljanje težav. Usmerjenost v ekipno delo: Delo z raznoliko ekipo sodelavcev za podporo uporabnikom in sodelovanje z drugimi člani naše ekipe, z namenom komuniciranja in odpravljanja morebitnih težav, tudi tehničnih, ali v povezavi z drugimi možnimi vprašanji, ki se lahko pojavijo tekom tvoje izmene. Komunikacija: Tekoče in nemoteno komuniciranje z našimi uporabniki in partnerji ter ustrezno prilagajanje tona komunikacije potrebam vsakega posameznika. Osebna nota: V naših interakcijah se ne bojimo biti igrivi, zato je ustvarjalnost obvezna! Osredotočenost k doseganju

Excelrecruitment
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About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Calling all team-players - are you looking for a flexible role that could shape the future of retail? If so, then let’s talk! We are looking for part-time Grocery Associates to join our Wolt Market teams in Copenhagen, Aarhus, Odense, Aalborg and Søborg, Denmark! 🤩 What you’ll be doing Taking in orders through our Merchant app Picking and packing groceries, and handing them to customers and courier partners Unloading food and supplies that we receive from vendors Managing our internal systems which include precise information about nutrients and allergens Maintaining order and cleanliness of the store Our humble expectations You are proactive and a fast learner with the ability to multitask You are between 15-18 years old. Flexibility with working in shifts in the mornings, evenings and (nights), including weekends and holidays - our Wolt Market is open 08.00-00.00. Experience from working in a grocery store is an advantage. Fluent English. Danish is a plus! You have the right to work in Denmark What you’ll get by joining us: Wolt credits cashback benefit Employee assistance program Wolt-wide training programs If you are excited about working in a high-growth environment, taking ownership, and being part of an

Excelrecruitment
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W-
18mo ago

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Calling all team-players - are you looking for a flexible job that could shape the future of retail? If so, then let’s talk! We are looking for part-time Grocery Associates to join our Wolt Market team in Munich! 🤩 What you’ll be doing Taking in orders through our Merchant app Picking and packing groceries, and handing them to customers and courier partners Unloading food and supplies that we receive from vendors Managing our internal systems which include precise information about nutrients and allergens Maintaining order and cleanliness of the store Our humble expectations You are proactive and a fast learner with the ability to multitask Flexibility with working in shifts in the mornings, evenings and nights, including weekends and public holidays Experience from working in a grocery store is an advantage! You are fluent in English. Fluency in German is a plus! You have the right to work in Germany Next steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! We will be reviewing applications on an on-going basis, so send through your application ASAP :) Our Commitment to Diversity and Inclusion We’re committed to g

Excelrecruitment
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About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Tycker du om att arbeta i en dynamisk arbetsmiljö, har ett kundorienterat tänk och älskar att arbeta med ett härligt team? Är du mellan 15 och 17 år gammal? Om ditt svar är ja - läs då vidare! Bakgrund Wolt är ett finskt techbolag och vi är mest kända för vår matleverans-plattform. Matleveranser var bara början, och nu utforskar och utökar vi vår plattform med andra områden inom detaljhandel och dagligvaror. Vi har vuxit avsevärt under de senaste tre åren och utökat vår verksamhet från bara fyra länder i Norden till 28 länder i Europa och Asien idag. Och vi har bara börjat. Aktuell roll är en del av Wolt Market - våra alldeles egna livsmedelsbutiker som levererar bekvämlighet och en världsledande kundupplevelse. Wolt Market är vårt fantastiska koncept - människor i alla Wolt-länderna kan beställa sina matvaror och få dem levererade med ljusets hastighet! 🤩 Vi söker deltidsanställda butiksmedarbetare för att bli en del av vårt fantastiska team i Stockholm och du kan bli en del av vårt team så fort du fyllt 15 år! I denna roll befinner du dig i hjärtat av vår dagliga butiksverksamhet, en sk Virtual Store - du kommer att se till att alla beställningar är plockade och redo att hämtas av våra kurirpartners eller kunder. Vår butik är öppen 7 dagar i veckan så den

Excelrecruitment
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About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Du bist Teil des Live-Operations-Teams und kommunizierst mit allen Wolt-Nutzern – Kunden, Kuriere oder Restaurants – und bietest den besten Support, den hungrige Menschen sich wünschen können. Zu deinen Aufgaben gehören: Bearbeitung eingehender Live-Chats von unseren Kunden, Restaurants und Kuriere in Schichten. Weiterentwicklung unserer Support-Funktion zusammen mit dem Support-Team sowie anderen Teams innerhalb von Wolt. Du leistest sowohl eingehende als auch ausgehende Unterstützung per Telefon. Proaktive Problemlösung durch Überwachung des Bestellvolumens mit unseren internen Tools. Sicherstellen, dass der Lieferbetrieb reibungslos läuft, in enger Zusammenarbeit mit dem Operations-Team. Dein Profil: Du hast ausgezeichnete Kommunikationsfähigkeiten und bemerkenswerte Geduld. Beharrlichkeit und Freundlichkeit sind deine Stärken, um die beste Lösung für alle beteiligten Parteien zu finden. Du hast ein gutes Auge für Details und außergewöhnliche Konzentration. Komplexe Aufgaben, die schnelle Reaktionen und gute Organisation erfordern, schrecken dich nicht ab. Du gehst mit stressigen Situationen und Multitasking souverän um. Schnelle Entscheidungen in herausfordernden Situationen gehören zu deinen Stärken. Du verstehst, wie w

Excelrecruitment
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About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further! Role background Wolt is a Finnish technology company and we’re best known for our food delivery platform - you can read more about our story below. We are just starting in North Macedonia, let's share this journey together! We're currently looking for Full-Time Support Associates to join our Support team in Skopje! In our Support team there is no typical day, and to be successful in Support Associate role you will need to be self-motivated, creative and have excellent interpersonal and relationship-building skills to be able to support our customers, restaurants and Courier Partners. Our operation is running seven days a week so this role also requires you to be able to work on weekends. If the points below sound exciting, we look forward to hearing from you! Customer Obsessed : At Wolt, our Support team knows that customer interactions serve a larger purpose than simply fixing problems; our mission is to provide customers with an out of this world and memorable experience, every time. Team Oriented : Work with a diverse team of fellow Support Associates and liaise with our other Operations and Product team members

Excelrecruitment
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