Relationship Team Manager Jobs

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Are you an elite relationship builder and technical strategist who can serve as a trusted advisor to C-level executives? Empower leading organizations to transform their operations through enterprise orchestration. Location: Mexico City, MX | Work Model: Hybrid (4 days/week on-site) About the Team Appian Customer Success is obsessed with delivering exceptional customer outcomes and high-value business impact. Our Customer Success Management team acts as the primary catalyst for client growth, working in tight alignment with internal and external partners. Grounded in a culture of in-person collaboration at our McLean HQ, we build deep, long-term relationships with leading global enterprises to ensure they maximize the value of our AI-Powered Process Automation platform. The Opportunity As a Customer Success Manager, you will serve as a premier strategic advisor to elite organizations. This role is vital right now because companies are rapidly scaling complex automated ecosystems. You will use your business acumen and technical aptitude to help clients unlock the full power of our advanced capabilities—including unified Data Fabric , robotic automation, and generative AI. By proactively mitigating delivery, adoption, and technical risks, you will enable clients to achieve flawless Enterprise-Grade Orchestration . What You’ll Do Govern Account Strategy: Uncover and shape each customer’s business goals, translating them into prioritized, actionable roadmap plans and driving executive execution. Drive Platform Adoption: Lead customer adoption initiatives by e

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Claude is becoming the AI layer inside the platforms where enterprises already work. Our partnership with Salesforce — anchored by Claudeforce — is the first and largest example, and a growing roster of strategic technology partners is following the same path: making Claude the front door to their products for millions of users. As Marketing Manager, Tech Partnerships, you will own the ongoing comarketing relationship with these strategic tech partners. You will be the single marketing point of contact for each partner’s marketing organization, build and run the joint marketing plan, manage shared marketing funds, and turn large partnership agreements into pipeline-generating field programs — exec summits at partner flagship events, joint workshops, enablement moments, and co-branded activations around the world. Key responsibilities Own the day-to-day comarketing relationship with strategic tech partners, starting with Salesforce: be the one consistent Anthropic marketing voice your partner counterparts plan with, and keep both sides working from a single joint plan Build joint marketing plans with each partner, with goals and success metrics agreed before any shared funds are committed Manage joint marketing development funds (MDF): allocation across programs, spend tracking, compliance with partnership terms, and reporting on what the investment returned Design and execute flagship joint moments — executive summits and sessions at partner events (e.g., Dreamforce, World Tours), joint customer workshops, partner sales kickoff enablement, and co-hosted executive dinners Extend partner programs through the broader ecosy

The Sr. Manager of National Tourism Sales Programs is a senior leader on our national Corporate Sales Team, and responsible for implementing and creating a National Tourism sales strategy across our venue portfolio. You will be responsible for identifying emerging market opportunities in sports tourism, corporate hospitality, and expand the tourism client base across all Topgolf’s nationwide. The Sr. Manager of National Tourism Programs will collaborate with local and national DMOs, CVBs, and tour operators to position Topgolf venues as a premier event destination. This role will also require business development, from prospecting and relationship development through contract negotiation. This position will partner with all venue sales teams to identify revenue growth opportunities, establish best practices, and maintain strong relationships with all strategic tourism partners. The role collaborates cross-functionally with corporate leadershi and event sales teams to deliver customized event solutions and drive long-term revenue growth. As a highly visible position, the Sr. Manager of National Tourism Sales Programs will work closely with internal and external stakeholders to develop multi-year partnerships and enhance the overall event experience. This remote role reports to the Sr. Director of National Events & Programs and is part of the Corporate Sales team based in Dallas. Implement strategic business plan and Tour operator packages to grow our Tourism portfolio and launch new Tour & Travel program Negotiate annual contracts with senior executives, top decision makers, tour operators, and sponsors Own and drive revenue targets for the venue's event tourism portfolio, with accountability for both new business and account retention Identify emerging market opportunities in event tourism, hotels, and student youth travel associations to expand Topgolf’s client base

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is seeking an experienced Procurement Center of Excellence Manager to join our Global Supply Chain Team. In this role, you will enable Procurement best practices through process standardization and continuous improvement initiatives. You will develop strategic business partnership relationships and execute comprehensive strategies to support business growth and deliver operational excellence. Responsibilities: Partner with Global Supply Management (GSM) and cross-functional stakeholders to embed procurement standards into tooling and operational workflows Drive continuous improvement initiatives leveraging technology, insights, and leading best practices to enhance procurement effectiveness and user experience Operationalize policies through smart automation; designing intuitive workflows that reduce friction and maintain compliance Lead training and change management efforts for cross functional stakeholders; using customer insights to drive change management Maintain documentation for procurement workflows and best practices across the organization Serve as an advisor and partner to the business, providing subject matter expertise on procurement policies, training, and compliance requirements Implement supplier relationship management (SRM) programs and KPIs to drive optimal performance and risk mitigation Lead the end-to-end development and enhancement of procurement workflows; leveraging AI and automation to guide end users through intuitiveness design Excellent communication and interpersonal skills, with the ability to influence at all levels of the organization Strong analytical and ability to interpret data, identify trends, and make data-driven decisions Strong project management skills, with the ability to lead multiple projects simultaneously Suppo

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Partner Marketing Manager for Global and Regional System Integrators at Anthropic, you'll own marketing for our highest-performing services partners. That includes Global Premier GSIs and the regional systems integrators (RSIs) closing the most partner-attached Claude deals. You'll report to the lead for Services Partner Marketing and work alongside each partner's Partner Account Manager. You'll build a joint marketing plan with each partner and run executive programs and joint announcements. You'll also turn partner deliveries into the customer proof our field needs. Partners are now attached to a large and fast-growing share of Anthropic's biggest enterprise deals. Your job is to make those partnerships deliver more every quarter. This role is hands-on. You'll think strategically about each partner relationship while running the campaigns, events and enablement yourself. Our scaled programs team supports the rest of the partner network. You'll focus on the partners where hands-on marketing moves the most business, and use those scaled programs where they fit. Key responsibilities Partner Marketing Strategy & Execution Own joint marketing plans for an assigned group of high-performing GSI and RSI partners, including quarterly planning, campaign calendars, and success metrics tied to target accounts and pipeline goals Develop joint campaigns and executive programs (CXO dinners, executive briefings, tentpole event activations) aimed at C-suite and senior decision-makers at enterprise customers Work with Partner Account Managers and the Alliances team to identify priority accounts and build account-based plays th

Position Overview: The Customer Success Manager oversees a portfolio of accounts and ensures an amazing customer experience, as measured by NPS, gross revenue retention, upsell/cross-sell referrals, meaningful customer engagement and adoption via product usage indicators. As the key contact point for the customer relationship on Diligent products. The CSM will perform hands-on account management activities as well as collaborate with other team members in coordinating successful customer onboarding, training and ongoing customer relationships to ensure long-term satisfaction. Key Responsibilities Build and maintain strong direct client relationships with key stakeholders & retain those relationships via meaningful and consistent engagement with the key stakeholders at the customer. This entails setting up and running operational meetings as well as periodic formalised business review meetings to align intended outcomes with the customer journey. Owning and managing the commercial and contractual customer renewal process; Grow your set of customer accounts by proactively anticipating needs, recommending additional products and services and providing an excellent customer experience as measured by revenue retention and customer product usage; Collaborate with the Sales team in a mutually beneficial account management model by spotting, qualifying and passing on expansion leads Increase overall client satisfaction with Diligent measured through Net Promoter Score; Provide a seamless and ‘best in class’ customer experience through all phases of the customer lifecycle - coordinating with the client implementation and project teams, administrative staff, IT Team, and users of the Diligent application/s; Collaborate internally to be the voice of the customer across other departments, including with the sales, expansion, services, marketing, finance, customer transactions and op

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Relationship Manager III within PNC's Business Credit organization, you will be based in Philadelphia, PA or Baltimore, MD. As part of PNC's Asset Based Lending (ABL) team, this role manages a portfolio of commercial lending relationships and serves as a key client-facing representative throughout the credit process. The Relationship Manager is responsible for delivering a high level of service, coordinating amendments and renewals, and applying strong financial and credit analysis skills to support sound credit decisions and ongoing portfolio performance. Credit training or prior credit experience is highly valued. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC w

As a Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our existing customer base through on-boarding, up-selling and cross selling. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Customer Success Managers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Partner with the sales team to ensure smooth transition and onboarding experience Proactively build relationships with customers to create mutual trust Successfully carry-out the full-sales cycle for any growth opportunities in existing customer accounts Act as advisor to customers to ensure they’re leveraging the Datadog solution effectively Monitor and identify usage trends to uncover renewal risks and promote greater adoption rates Collaborate cross-functionally across internal Datadog teams (Support, Product, Finance, and Legal) Who You Are: A strong communicator with excellent attention to detail Motivated by building long-term and long-lasting relationships Driven by the opportunity to make a visible impact with your work 5+ years of experience in a customer account facing role Customer-minded, always aiming to provide the most value possible Excited by working in an ever-evolving and fluid solution focused environment Experienced in negotiating contract terms and overcoming pricing objections without direct guidance for up-sell and cross sell activities Proven track record of achieving account expansion targets, with

Where Performance Meets Purpose Join a team that values excellence and innovation, at a company known for its iconic golf brands. At Acushnet Company, your background and experience contribute to creating the best products for dedicated golfers worldwide. Here, your performance has purpose. What You Will Be Doing As a Senior Category Manager, you will play a critical role in shaping and executing strategic sourcing initiatives across direct and indirect spend categories.This position is responsible for developing category strategies that optimize total cost of ownership, drive supplier performance, mitigate supply chain risk, and support business growth. Working closely with Manufacturing, Operations, and cross-functional stakeholders, you will lead sourcing initiatives, negotiate key supplier agreements, monitor market trends, and identify opportunities for innovation and cost savings. The role also oversees supplier relationship management, procurement processes, and global sourcing support, including partnerships with Acushnet (Titleist) Thailand, ensuring a resilient, high-performing supply base aligned with the company's strategic objectives. What You Bring Bachelor’s degree required; concentration in Supply Chain, Operations, Business, or Management preferred. Master’s degree preferred. Minimum of 5+ years of procurement or strategic sourcing experience, with preferred experience managing both direct and indirect spend categories. Ability to travel up to 25%. Strong knowledge of strategic sourcing, supplier management, and direct and indirect material procurement. Deep understanding of market dynamics, supply chain trends, and category managemen

At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity . FourKites is looking for an ambitious and experienced Customer Success Manager to join our team! You will provide the best customer experience by building a consultative relationship with your book of business in order to grow and retain customers. You will have a strong partnership with our Sales team, as you help your customers meet their business objectives while identifying new opportunities to expand the FourKites footprint. As the owner of the day-to-day management of your customers, you will become their go-to expert in all things FourKites. From training your customers on the FourKites platform, to creating actionable goals for ways that they can optimize their supply chain, you are responsible for creating customers who are delighted in their utilization and adoption of our product. What you’ll be doing: Own overall relationship with assigned customers, which include: increasing adoption, driving usage, ensuring retention and satisfaction Establish a trusted/strategic advisor relationship with each assigned customer and drive continued value of our products and services Develop, prepare, and nurture customers for advocacy Work with customers to establish critical goals, or other key performance indicators and aid the customer in achieving their goals Facilitate a quarterly Executive Business Review to review goals, progress and opportunities Understand white-space and work to identify and/or develop upsell opportunities Advocate customer needs/issues cross-departmentally Manage account escalations Advocate internally for customer needs and connect on prio

Build something people love Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual and learn more about how we work . About the team Our team, Consolidation, owns the first mile of the Wealthsimple relationship: onboarding, the homescreen + first layer of the app, and our Tiers program (Premium and Generation). Our job is to get new clients in the door, funded, and consolidating more of their financial life with Wealthsimple. Our fastest-growing segment this year were high-net-worth clients. We're seeing real organic pull, and continuing to grow net deposits at the rate we have means winning larger, more complex relationships. Clients who today are typically served by private bankers and expect a level of service, product depth, and recognition that we need to meet and then beat. That's the mandate for this role: continue to expand Wealthsimple’s growth upmarket. It means evolving our Tiers program into something a high-net-worth client would choose over their bank, and it means using what we know about a client to make a sharper, more personal case for bringing the rest of their financial life here. Convincing millions of Canadians to consolidate their financial lives at Wealthsimple is the mission we've been on for over 10 years, and we're looking for someone who can lead the next phase of this work and own it end to end. What you'll do Help define the product vision and strategy for how Wealthsimple wins and serves high-net-worth clients, and own the road

What we’re doing isn’t easy, but nothing worth doing ever is. We envision a future powered by robots that work seamlessly with human teams. We build artificial intelligence that enables service robots to collaborate with people and adapt to dynamic human environments. Join our mission-driven, venture-backed team as we build out current and future generations of humanoid robots. Field-based · ~75% travel · Preference for candidates near a major airport About the Role The Client Success Manager owns the health, performance, and growth of a hospital or territory of hospital partners running Moxi robot fleets. You are both the executive relationship owner and the operator behind the numbers: you run leadership check-ins and quarterly business reviews, translate utilization data into a clear story about value delivered, and drive the projects that resolve issues and lift site performance. Priorities shift, sites behave differently, and the playbook is still being written. The CSMs who thrive here make good decisions with incomplete information and move fast without losing rigor. What You'll Be Doing Own executive relationships and the value narrative Serve as the trusted executive contact for each hospital — C-suite sponsors, nursing leadership, and operational stakeholders. Lead recurring leadership check-ins and quarterly business reviews: set the agenda, build the deck, present performance against goals, and close with documented decisions, owners, and next steps. Communicate Moxi's value in each stakeholder's terms — clinical hours returned, delivery volume, staff satisfaction, cost avoidance — continuously, not just at renewal. Use data to drive better outcomes Monitor utilization, adoption, and reliability data across your territory; know each site's baseline, trends, and outliers. Diagnose why a site underperforms, run the intervention, and measure whether it worked. Set and track site-level performance targets with partners, and report on progress h

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the role Ramp is building its UK partnerships ecosystem, and we're looking for a Channel Partner Manager who can turn relationships across a myriad of industries into meaningful customer opportunities. This is a generalist role for someone who can see where a partnership makes sense, move quickly, and build momentum across a varied partner portfolio. You'll identify how and where Ramp can create value for a prospective partner's customer base, then carry the relationship through to qualified introductions and customer adoption. You'll learn what uniquely motivates each partner and turn early success into a repeatable flywheel of referrals. Some relationships will need to be built from the ground up; others will need sharper activation and follow-through. The mix will evolve, so you should be comfortable moving between different partner models while staying focused on commercial outcomes. You'll work closely with Ramp's UK Sales team and colleagues in Partnerships, Marketing, Events, Product, and Engineering to connect the right partners and cu

Curious Minds. Bold Ideas. Extraordinary Impact . We're transforming financial services through bold innovation and relentless execution. You bring the ideas and drive. We'll build what's next — together. Responsibilities The Strategic Account Manager (SAM) is the sales and account lead assigned to nCino's top Strategic IMB Customers and helps deepen and expand the nCino engagement with the most strategic, market-leading IMBs. The role is accountable for growing bookings and revenue of that account, supporting customer satisfaction and reference ability of the customer(s) throughout the customer lifecycle Creates, identifies and closes sales for a specific set of named IMB accounts. The individual must be a self-starting closer who can create a pipeline of business within existing accounts Expand nCino presence within existing enterprise clients by maintaining relationship with key client stakeholders and partnering with nCino’s Customer Success team to drive adoption and identify opportunities to extend the nCino value-proposition. Thoroughly understand mortgage operations within your designated IMB customers and navigate the organization effectively in order to identify opportunities to extend the nCino solution and help organizations solve critical problems in other segments of the organization Use consultative sales approach to identify client needs and use detailed knowledge of the nCino solution and the Salesforce.com platform to challenge customers to consider a new and innovative offering Strategic account planning. Develop plans and resource requirements to drive our existing customers to upsell and add new products. Analyze and measure account plans for customer and company success Effectively identify prospective customer “mobilizers” and build consensus among key stakeholders Learn to deliver a strong demo of the nCino Bank Operating System based on prospect needs Manage complex sales cycle within new clients by mapping customer’s dec

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Worldwide Alliances and Channels team is responsible for developing and managing a global community of partners that helps ambitious businesses with industry-leading payments and financial infrastructure solutions and services. These partnerships help Stripe unlock market opportunities and accelerate user growth across segments, from startups to enterprise companies. What you’ll do We are looking for an enthusiastic Partner Development Manager (PDM) to join the Americas Alliances & Channels team. This is a partner relationship and revenue-generating role, reporting to Americas Alliances & Channels leadership. You’ll cultivate and maintain relationships with executives and sales teams at Stripe and partner organizations. You’ll secure new business, negotiate and close strategic partnerships, and help accelerate Stripe’s business across the region with systems integrators, consulting firms, and development agencies. You’ll also execute Stripe’s global partner programs, marketing, enablement, and co-selling initiatives across the region, driving partner participation and engagement. Responsibilities Build deep relationships across sales, and marketing, and partner leadership teams. Develop a revenue-generating joint go-to-market plan for assigned partners, including joint activities such as events and webinars, engagement with partner account executives through enablement and co-selling plans, and solution development. Develop