Research Communications Manager Jobs

Overview: We are seeking a Junior IT Support Technician to join our IT Support Team. This role is ideal for someone passionate about technology and eager to provide IT system support. The role supports the Desktop Systems and General IT matters at the Guidepoint office in Shanghai. This includes triaging hardware and software issues, network problems and other IT tasks as assigned. What You'll Do: Provide helpdesk support to a technical and non-technical staff in a Windows/MAC environment Management of desktop systems, and applications (MS Office / Firefox, etc) Setting up and configuring new desktops and users Troubleshoot network issues, desktop application issues, security issues (Anti-virus, malware, etc) Available off hours to monitor and respond to support calls and alerts; Printer management; Audio/Video devices Provide remote support to global users Manage and support mobile devices Inventory management Maintain a knowledge base, documentation and administration procedures Research on new technology Knowledge of Ticketing systems/Helpdesk ( ManageEngine , ServiceNow , Jira etc) Basic troubleshooting /understanding : Azure environment , Endpoint , Intune , O365 Admin Portal / Exchange Online What You Have: Bachelor's Degree 3-4 years of experience with IT Support in a corporate office environment Previous internship/volunteering/extracurricular experience OS: Working knowledge of Windows OS. (Mac/Linux a plus) Networking: LAN, WAN, TCP/IP, DHCP, DNS, Active Directory Security: Data & Network security Network/traffic security (file/folder, content filtering, etc) Knowledgeable in Spy/Malware/Virus vulnerabilities Spam filtering; Knowledge of messaging protocols Hardware: Dell Laptops, Printers, Docking Stations, Monitors Applications: Basic Desktop applications, Application deployment and updates as needed Microsoft Suite, including Teams, O365 Office Suite Data recovery tools, Microsoft Office, QuickBooks, etc Telecommu

About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the Role: Vercel is seeking a Business Development Representative to help bring the next wave of innovative companies onto the Vercel platform. This role is ideal for individuals who are curious about web technologies and eager to launch their career in technical sales at one of the world’s leading developer tools companies. As a Business Development Representative, you’ll play a key role in connecting with engineering and product leaders at fast-growing companies, educating them on how Vercel can help their teams ship faster and build better web experiences. You’ll work closely with Account Executives to identify, qualify, and nurture opportunities within the Majors segment — our largest enterprise customers. This is a hands-on, high-impact role where you’ll learn directly from world-class sales and product leaders, gain exposure to the SaaS sales cycle, and build a strong foundation for a career in go-to-market at Vercel. What You Will Do: Identify and engage enterprise companies that could benefit from Vercel’s platform Research prospects and tailor outreach to engineering and product leaders Qualify inbound leads and generate outbound opportunities through personalized outreach Partner with Account Executives to build pipeline and drive adoption in the Majors segment Collaborate cross-functionally with Marketing, Sales Engineering, and Customer Success to refine messaging and improve outreach effectiveness About You: Passion for web development and staying current with the latest trends and technologies 2+ years of experience as an

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. The New York Times branded content team, T Brand Studio is looking for a Senior Editor with a focus on B2B (Consulting, Finance, and Technology) to join our London office. Inspired by the journalism and innovation of The New York Times newsroom, T Brand crafts stories that help brands make the world better. We are a team of editors, designers, program managers, developers, strategists and audience experts who create content for leading brands around the world. About the Role This role will contribute to the creation of branded content advertising — from brainstorming and conceptualizing creative ideas to answering client briefs to writing, editing and commissioning projects. You will take specific leadership in B2B campaigns, in both growing new advertiser opportunities and following through in production. Specifically, the core tasks of the Senior Editor, T Brand Studio International includes participating in brainstorms and creating pitches. Additionally, you will conduct research and interviews, write, commission and edit articles. Furthermore, you will see video and podcast projects through the production process. The Senior Editor will be part of the larger T Brand team based in London, Singapore, Paris and New York. This is a hybrid position, you will report to the Editorial Director, EMEA and APAC, T Brand International, based in London. You can typically expect to be in the office 3 days per week. Responsibilities: Conceive and write

Senior: PLN 260,400 - 352,200 Staff: PLN 350,700 - 474,400 Subject to alignment to the responsibilities and duties of the role - we currently have multiple positions available at both Senior and Staff level About Graphcore At Graphcore, we’re building the future of AI compute. We’re a team of semiconductor, software and AI experts, with deep experience in creating the complete AI compute stack - from silicon and software to infrastructure at datacenter scale. As part of the SoftBank Group, backed by significant long-term investment, we are delivering key technology into the fast-growing SoftBank AI ecosystem. To meet the vast and exciting AI opportunity, Graphcore is expanding its teams around the world. We are bringing together the brightest minds to solve the toughest problems, in a place where everyone has the opportunity to make an impact on the company, our products and the future of artificial intelligence Job Summary As a Senior Machine Learning Engineer in the Applied AI team at Graphcore, you will contribute to advancing AI technology by developing and optimising AI models tailored to our specialised hardware. You will work on large scale systems where performance is critical to the success of our projects. Working closely with the Software development and Research teams, you will play a critical role in identifying opportunities to innovate and differentiate Graphcore’s technology. We seek engineers with strong technical skills and an understanding of AI model implementation at scale, eager to make a tangible impact in this rapidly evolving field. The Team The Applied AI team’s role is to be proxies for our customers, we need to understand the latest AI models, applications, and software to ensure that Graphcore’s technology works seamlessly with the AI ecosystem and at scale. We build reference applications, contribute to key software libraries e.g. optimising kernels for efficiency on our hardware, and collaborate with the Research team to develop

At Scale AI, our mission is to accelerate the development of AI applications. For 10 years, Scale has been the leading AI data foundry, helping fuel the most exciting advancements in AI, including: generative AI, defense applications, and autonomous vehicles. With our recent Series F round, we’re accelerating the abundance of frontier data to pave the road to Artificial General Intelligence (AGI), and building upon our prior model evaluation work with enterprise customers and governments, to deepen our capabilities and offerings for both public and private evaluations. About our Enterprise Team: Our team owns the full deployment lifecycle of SGP in live customer environments — from initial rollout through long-term operational health. We work cross-functionally with customers, GTM, product, and infrastructure to ensure every deployment is production-ready, secure, and built to last. We’re looking for an Infrastructure Engineering Manager to help shape the future of AI-powered applications. In this role, you’ll bridge the gap between AI research and production, leading a team that is turning innovative prototypes into scalable, high-performance enterprise solutions. Your team will work on interactive AI applications, enterprise SaaS products, and platform capabilities that redefine how businesses leverage AI. We don't just ship and move on. We stay close to the customer experience, translating real-world deployment challenges into platform improvements, automation, and scalable playbooks that make every future rollout smoother than the last. If you're energized by solving complex technical problems at the intersection of customer impact and platform excellence, this is the team for you. Responsibilities: Define and execute the infrastructure roadmap aligned with business and engineering priorities. Lead the design and implementation of scalable, secure, and reliable infrastructure systems. Set and maintain SLAs/SLOs for platform uptime, performanc

System Engineer, Linux Technology A Career with point72’s Technology team As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications. As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business. What you’ll do Support, maintain, and troubleshoot Linux systems in production and development environments Assist with system provisioning, configuration, and lifecycle management Monitor system performance, availability, and capacity; respond to incidents and outages Work closely with developers and quants to support research and trading workloads Automate operational tasks using scripting and configuration management tools Assist with patching, upgrades, and vulnerability remediation Maintain documentation and operational runbooks Participate in on-call rotation (as appropriate for level) What’s REQUIRED Bachelor’s degree in computer science, information technology, engineering, or a related field. 5+ years of professional experience administering Ubuntu Linux systems and ZFS Strong understanding of Linux fundamentals including processes, memory, CPU, filesystems, and networking as well as systemd, cron, logging, and package manag

Quant/Developer Analyst for a Discretionary Macro Investment Team focused on Structured Products A Career with Point72’s Macro Team Point72’s Global Macro business is a scaled, global investment platform with more than two decades of experience trading across rates, FX, credit, volatility, and emerging markets. Operating across 10 offices worldwide, we have doubled our capital allocation and grown our number of teams fivefold since 2020. We combine deep asset-class expertise with a highly collaborative culture across macro, fundamental equities, and systematic strategies to drive differentiated investment performance and support long-term career growth for our talent. What you’ll do Help architect and maintain the infrastructure for Structured Products investing. Leverage internal and external partners to help with data infrastructure builds. Integrate alternative and traditional data sets to help streamline our analytic processes. Use Artificial Intelligence (AI) to enhance and optimize processes. Work with risk parameters based on High Yield Equivalent and quantitative processes within market-standard analytics platforms such as Bloomberg. Manage and assist in special projects within the CLO market. What’s required 3+ years at a sell-side firm in a trading or quantitative research role, or as a quant at a buy-side credit or mortgage-focused fund. Undergraduate degree or higher in computer science, economics, engineering, mathematics, physics, or statistics. Advanced knowledge of a programming language such as Python, C++, or SQL. Advanced skills in Excel and cashflow modeling. Extensive experience with third-party structured credit cashflow engines (e.g., INTEX) and API. Commitment to the highest ethical standards. We take care of our people We invest in our people, their careers, their health, and their well-being. When you work here, we provide: Fully-paid health care benefits Generous parental and family leave policies Volunteer opportunities Support for employ

Here's a summary of the role: Are you passionate about creating elegant, scalable product experiences that empower teams and delight users? As a Senior Product Designer, you'll play a pivotal role in shaping the future of complex B2B SaaS products by defining and evolving the design foundations that power them. You'll combine strategic thinking, UX expertise, and exceptional visual design skills to create cohesive experiences across web and mobile platforms. Working closely with product, engineering, and design partners, you'll influence product direction, champion design excellence, and help scale a design system used across a global product portfolio. Here's a breakdown of what you'll do (not all of it, just the important stuff): Lead the evolution of our design system, creating scalable components, patterns, and guidelines that drive consistency and usability across products. Partner with Product Managers, Engineers, Content Designers, and Brand Designers to deliver intuitive, user-centred experiences. Influence product strategy by identifying opportunities to improve customer experiences through research, insights, and design thinking. Champion accessibility, visual quality, and best-practice UX standards across web and mobile applications. Drive adoption of the design system through collaboration, design reviews, workshops, and stakeholder engagement. Mentor and inspire others by contributing to a culture of design excellence, continuous learning, and innovation. These are the essentials you'll need to get an interview: 5+ years of Product Design, UX Design, or Digital Product Design experience. Strong portfolio demonstrating end-to-end design thinking, problem solving, and delivery of successful digital products. Experience designing complex B2B SaaS products and workflows. Exceptional visual design, interaction design, and user experience design skills. Experience working within Agile, cross-functional product teams. Proficiency with modern design and prototy

The Point72 Academy Summer Internship — Hong Kong Are you a student interested in pursuing a career in investing? If you are graduating between December 2027 and July 2028, we invite you to apply for our 8-week summer internship, taking place from June to August 2027. Launch your investing career in the Point72 Academy, an investment analyst training program that will provide you with the tools and knowledge to build a career in our ever-evolving industry. Since 2015, the Academy has graduated more than 230 analysts onto our platform as of November 2025; some are portfolio managers today. The Point72 Academy Summer Internship is a combination of classroom instruction, portfolio casework, and mentorship. The program is designed to give you insights into finance, research, and the workings of the public markets and prepare you for a potential opportunity with the full-time Point72 Academy Associate Program. During the internship, you will: Acquire fundamental knowledge and skills necessary to contribute as an analyst, alongside your peers. Receive training in accounting, modeling, presenting, and compliance. Collaborate with an investment team, gaining firsthand experience of the daily life of an equities analyst and exposure to one of the sectors covered by our Portfolio Managers. Work closely with Academy coaches, delving deeper into data analysis and preparing a final pitch on an investment idea. Collaborate with Compliance, Information Security and the Office of the Co-CIO to discover efficient ways to harness AI in your investment processes and workflows Who We’re Looking For: We welcome students from all academic disciplines. Your field of study or major is not a determining factor; we seek individuals who can effectively manage teamwork, exhibit integrity, possess intellectual curiosity, demonstrate leadership potential, and express a keen interest in the financial markets. Students shou

Who We Are Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,500 firms in 60 countries use Addepar to manage and advise on nearly $10 trillion in assets. Its open platform integrates with 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and levels of complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake City, São Paulo, London, Edinburgh, Geneva, Warsaw, Dubai, Pune and Singapore. The Role We are looking for a Data Validation Specialist to join our team and support the data conversion for new Addepar clients. This role involves cross-referencing large sets of financial data between spreadsheets and systems, helping to ensure accuracy during onboarding. You’ll play a key part in identifying and tracking any inconsistencies, with clear documentation and attention to detail being the most important parts of the job. This is primarily a non-client-facing role that plays a key part behind the scenes, requiring focus, consistency, and comfort with repetitive work. It’s a great fit for someone who enjoys working with data in a structured way and takes pride in getting the details right. Applicants must have, and maintain, the right to work in the United Kingdom from the first day of employment. Please note that visa sponsorship is not available for this role. What You’ll Do Dive Deep into Data: Review and compare client data across spreadsheets and platforms to identify inconsistencies or gaps Document and Log: Thoroughly document and log all your findings in a clear, standardized format Collaborate: Work closely with Project Leads who will guide your research and analysis and act as the main point of contact for ou

About the role As a Technical Support Engineer at a pioneering AI company, you'll be the first line of defense to support customers as they build out training, fine tuning, and inference solutions with Together AI. You'll dive deep into complex technical challenges, providing swift and effective solutions while serving as a product expert. As a part of the Customer Experience organization, you will collaborate closely with product and sales, driving continuous improvement of our offerings. This is an exciting opportunity for a deeply technical professional passionate about AI and customer success to make a significant impact in a fast-paced, innovative environment. Responsibilities Triage and respond to inbound support tickets across self-serve and enterprise customers using a support/CRM platform; identify patterns in ticket clusters (e.g., a wave of the same error code), surface them to engineering with context and affected case lists, and follow through to resolution. Draft clear, accurate status updates and maintenance notifications for customers during planned maintenance windows or incidents; communicate expected impact without exposing internal platform details. Collaborate seamlessly across Engineering, Research, and Product teams to address customer concerns; collaborate with senior leaders both internally and externally to ensure the highest levels of customer satisfaction. Answer customer questions about the platform's API, model/fine-tuning workflows, model availability, and deployment/endpoint configuration; reproduce reported errors to confirm expected vs. broken behavior and provide actionable next steps. Provision and configure SSO connections for enterprise customers (Google Workspace, Okta, Azure AD, etc.); guide customers through IdP-side setup steps; diagnose login failures by cross-referencing the platform's identity provider configuration against the customer's; escalate confirmed platform-side gaps. Triage customer billing questions using bill

About the Role As a Customer Support Engineer at a pioneering AI company, you'll be the first line of defense to support customers as they build out training, fine tuning, and inference solutions with Together AI. You'll dive deep into complex technical challenges, providing swift and effective solutions while serving as a product expert. As a part of the Customer Experience organization, you will collaborate closely with product and sales, driving continuous improvement of our offerings. This is an exciting opportunity for a deeply technical professional passionate about AI and customer success to make a significant impact in a fast-paced, innovative environment. Responsibilities Engage directly with customers to tackle and resolve complex technical challenges involving our cutting-edge Kubernetes GPU clusters; ensure swift and effective solutions every time. Become a product expert in our GPU Cluster service, serving as the last line of technical defense before issues are escalated to Engineering and Product teams. Collaborate seamlessly across Engineering, Research, and Product teams to address customer concerns; collaborate with senior leaders both internally and externally to ensure the highest levels of customer satisfaction. Transform customer insights into action by identifying patterns in support cases and working with Engineering and Go-To-Market teams to drive Together’s roadmap (e.g., future models to support) Maintain detailed documentation of system configurations, procedures, troubleshooting guides, and FAQs to facilitate knowledge sharing with team and customers. Be flexible in providing support coverage during holidays, nights and weekends as required by business needs to ensure consistent and reliable service for our customers. Requirements 3+ years of experience in a customer-facing technical role with at least 1 year in a support function in AI or supporting a mission-critical API in SaaS Strong technical background, with knowledge of AI, ML, GPU

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Product team The Product team listens to our customers’ needs and translates those insights into a clear product vision. The team works closely with design, engineering, and analytics to build scalable financial products that empower people to manage their money with confidence. We rely on empathy, curiosity, and business sense to prioritize features and improve experiences. Our role is to lead with clarity, support cross-functional execution, and champion the user in every decision. About the role The Purchasing Experience product team owns the ‘face of Affirm’, the core checkout experience for millions of Affirm users. As a Senior Product Manager on the Terms and Payments team, you will be responsible for designing both the term and payment selection experiences which drive user clarity and confidence at checkout. An ideal candidate is one who has worked extensively on consumer experiences at key moments in the product flow. This is a highly cross-functional role that sits at the intersection of Product, Design, Engineering, Research, and Analytics. What you’ll do • Own the core checkout experience where consumers select and review their terms and payments — with a focus on driving conversion, clarity, and confidence at the moment of commitment. • Design and run experiments that improve how consumers understand and choose their terms • Define and ship new UX patterns that change the way checkout looks and feels — using research insights, quantitative signals, and close collaboration with design and analytics to move from discovery to launch. • Partner with Legal and Compliance to understand regulatory requirements and how they affect the user experience. • Work alongside international product partners to expand the terms experience into new markets, adapting fo

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Product team The Product team listens to our customers’ needs and translates those insights into a clear product vision. The team works closely with design, engineering, and analytics to build scalable financial products that empower people to manage their money with confidence. We rely on empathy, curiosity, and business sense to prioritize features and improve experiences. Our role is to lead with clarity, support cross-functional execution, and champion the user in every decision. About the role The Purchasing Experience product team owns the ‘face of Affirm’, the core checkout experience for millions of Affirm users. As a Senior Product Manager on the Terms and Payments team, you will be responsible for designing both the term and payment selection experiences which drive user clarity and confidence at checkout. An ideal candidate is one who has worked extensively on consumer experiences at key moments in the product flow. This is a highly cross-functional role that sits at the intersection of Product, Design, Engineering, Research, and Analytics. What you’ll do • Own the core checkout experience where consumers select and review their terms and payments — with a focus on driving conversion, clarity, and confidence at the moment of commitment. • Design and run experiments that improve how consumers understand and choose their terms • Define and ship new UX patterns that change the way checkout looks and feels — using research insights, quantitative signals, and close collaboration with design and analytics to move from discovery to launch. • Partner with Legal and Compliance to understand regulatory requirements and how they affect the user experience. • Work alongside international product partners to expand the terms experience into new markets, adapting fo

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. As a Merchant Risk Analyst, you will assess financial risk related to credit, fraud and identity associated with the merchants. You will also coordinate with cross-functional partners to assess non-financial risk – brand, reputational, legal and compliance risk. The ideal candidate will have knowledge or experience in e-commerce underwriting and/or commercial lending. They will also have a solid understanding of evaluating merchant financial risk based on 3rd party data, credit reports, and other merchant attributes. Prior work experience in payments, lending, banking or financial institutions is a plus! What you’ll do Assess brand, compliance, fraud and financial risk and determine credit exposure risk on new and existing merchants Use business credit reports, financial documents, investigative research tools, and financial market data to conduct risk assessment of Affirm’s merchants Investigate and use new sources of third party data to assess merchant financial risk Conduct ongoing monitoring of credit, fraud, and dispute/chargeback trends by merchants Business Improvement In Execution: Leverage your knowledge to provide guidance towards the automation/improvements of merchant risk evaluation What we look for 3+ years of experience in assessing merchant risk in a function such as Merchant/Seller Risk Management, Fraud, Collections, or Merchant Underwriting Experience working with cross functional partners across the organization, especially Sales and Business Development teams Experience reviewing financial documents, business credit reports and payment processor statements Ownership mentality: Demonstrate an appropriate sense of accountability, ownership, urgency and execution Compensation & Benefits Base Pay Grade - G Equity Grade - 3 Employees new to Affirm typically