Research Technology Support Jobs

About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. Role Summary We are looking for a Product Reliability Engineer (AQA) - UniFi Fabric Platform to evolve QA beyond traditional Dev support into customer-driven product reliability ownership. This role focuses on scalable validation systems and production-like, real-world customer workflow coverage for UniFi Fabric across Identity (Admins and Users), MSP, Zero Trust, provisioning, orchestration, cloud services, client workflows, and application backends. You will work closely with Support, Product, Engineering, Cloud, Identity, client, and application backend teams to translate real customer pain points into repeatable validation coverage and release confidence. The ideal candidate is a strong SDET / AQA who can build reliable automation systems, debug complex product behavior across frontend, backend, cloud, and client surfaces, and reduce customer risk before issues reach production. What You’ll Do Build and maintain scalable automated validation systems for UniFi Fabric workflows across client, cloud backend, and application backend surfaces. Translate Support cases, customer feedback, field issues, and regression patterns into repeatable test scenarios. Maintain production-like and real-world workflow environments that reflect customer deployments, data, permissions, upgrades, provisioning, and failure recovery paths. Validate d

About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. Role Summary As a Design Quality Assurance Engineer, you will work within the Hardware, Firmware, and Software Design team. This will be a hands-on position to support all design validation and reliability aspects of design, development, and transfer to manufacturing. You will drive system validation activities for new product development, verify design changes for existing products, resolve technical issues related to the manufacturing process, and perform failure analysis on field returned products. Responsibilities Passionate about user experience and deeply committed to delivering intuitive, high-quality UX. Develop and review the quality test plan for design validation and EVT/DVT/PVT builds. Execute tests according to test plans to generate test reports during EVT/DVT builds. Try to reproduce the customer’s issues and record the results for RD analysis Develop an automatic test bench for long-time stress testing. Develop and maintain test environments to make sure enough test coverage and speed up testing. Design test methodology and coverage to assure reliability Develop, maintain, and execute black-box and white-box test cases. Track the progress of issue resolution and verify the effectiveness of corrective actions Requirement BS in Engineering (Electrical Engineering, Industrial Engineering, Computer Science, Phys

About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. At Ubiquiti, pre-sales engineering is not a support function—it’s a strategic lever. You’ll work at the intersection of customers, partners, and product, helping define how modern IT infrastructure is designed, deployed, and scaled. The Role We’re looking for a Pre-Sales Engineer who thrives in ambiguity, thinks in systems, and enjoys turning complex, real-world problems into simple, scalable solutions. You’ll work across Ubiquiti’s expanding ecosystem—including routing, switching, security, SD-WAN, cameras, and access control—partnering with enterprise customers, MSPs, and internal teams to design architectures and influence product direction. This is not a traditional, script-driven sales engineering role. You’ll be expected to operate with autonomy, challenge assumptions, and contribute to how UniFi evolves—not just how it’s sold. What You'll Do Own problem discovery and design scalable solutions across networking and physical security, even when requirements are unclear Create presentations, demos, and training content that translate complex systems into clear, compelling narratives Translate customer and partner needs into structured, actionable feedback that informs product direction Scale the Partner Program by onboarding new MSPs/SIs and growing existing partners through repeatable, high-quality deployments Support

About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. Role Summary As a Design Quality Assurance Engineer, you will work within the Hardware, Firmware, and Software Design team. This will be a hands-on position to support all design validation and reliability aspects of design, development, and transfer to manufacturing. You will drive system validation activities for new product development, verify design changes for existing products, resolve technical issues related to the manufacturing process, and perform failure analysis on field returned products. Responsibilities Passionate about user experience and deeply committed to delivering intuitive, high-quality UX. Develop and review the quality test plan for design validation and EVT/DVT/PVT builds. Execute tests according to test plans to generate test reports during EVT/DVT builds. Try to reproduce the customer’s issues and record the results for RD analysis Develop an automatic test bench for long-time stress testing. Develop and maintain test environments to ensure sufficient test coverage and speed up testing. Design test methodology and coverage to assure reliability Develop, maintain, and execute black-box and white-box test cases. Track the progress of issue resolution and verify the effectiveness of corrective actions Requirement BS in Engineering (Electrical Engineering, Industrial Engineering, Computer Science, Phy

About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. Responsibilities Drive the creation and evaluation of new product concepts to support innovation and market competitiveness. Lead and contribute to the assessment and selection of appropriate materials, components, and manufacturing processes. Develop precise 3D models and produce high-quality engineering drawings in accordance with design standards. Identify, analyze, and resolve design, tooling, and production issues to ensure efficient product development and manufacturing. Plan and execute testing activities, and perform detailed analyses to enhance design integrity and ensure product reliability. Conduct research and evaluations of emerging materials, technologies, and manufacturing processes to continuously improve product performance and development efficiency. Basic Qualifications Strong interest in mechanical engineering within the networking and technology industry. Demonstrated creative thinking and the ability to approach problems with innovative, “out-of-the-box” solutions. Highly self-motivated with a strong willingness to learn and adapt to new knowledge and technologies. Solid understanding of basic mechanics, material science, and manufacturing principles. High-volume product experience strong root-cause analysis capabilities and effective problem-solving skills. Excellent communication skills, enabling effective

About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. Responsibilities: Reviewing and analyzing system specifications Reporting and documenting technical issues Analyzing community reports and reproducing reported bugs Support developers with bug reproducing, retesting bugfixes, testing new features Search for possible improvements Communication with development teams Monitoring of issues from the Ubiquiti community forum Knowledge and experience Must have: 2+ years of experience testing modern Web and Mobile applications Experience with AI tools - Claude, Codex, etc. Strong computer network knowledge (TCP/IP, Internet, WiFi, VLAN, Firewall, VPN, etc.) Responsibility, accuracy, focus on detail Analytical mind and problem-solving skills Fluent in English (daily basis in written form) and Czech Base knowledge of Unix/Linux (shell commands, ssh) Experience with Jira and Confluence Nice to have: Experience in performance testing Experience in programming Bash scripting Benefits: Kitchen packed with food, snacks & sodas, meal allowance Flexible working hours Informal startup atmosphere filled with excitement Team building activities Generous budget to select your work station according to your preferences Competitive salary and 5 weeks of vacation per year Discretionary bonuses based on individual performance The newest web technologies, experimenting wit

About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. Responsibilities: Develop rich and sophisticated user interfaces and supporting backend services; Actively participate in all projects and voice your ideas and solutions; Maintain a good programming style and stay up-to-date with the latest technology and trends. Requirements: 3+ years of experience with JavaScript - React, Node.js, Typescript and Styled Components skills; Strong database experience (SQL, NoSQL); Solid understanding of programming principles, design patterns, and web protocols; Wide experience with debugging, profiling and optimizing web apps; Experience with AI tools - Claude, Codex, etc. Fluent in English and Latvian. Benefits: International work environment and work with global development teams; Ability to deliver software that is used by millions of people across the globe; Opportunity to leverage and integrate modern AI tools into product development; Access to all Ubiquiti products; Medical insurance; Hybrid approach - office in Riga; Flexible work hours; Compensation package matching global standards, including competitive salary depending on your qualification and background (starting from 3000 up to 8000 Euro gross monthly); A-class office with all the necessities - snacks, drinks, free parking, etc!

JOB TITLE Software Engineer – Cloud Infrastructure A CAREER WITH POINT72’S TECHNOLOGY TEAM As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications. As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business. WHAT YOU'LL DO • Design, operate, and continuously improve our Kubernetes infrastructure on Amazon EKS, including Karpenter-based autoscaling, workload scheduling, and cluster lifecycle management • Administer and tune PostgreSQL databases (on RDS) that back platform applications such as Airflow — handling configuration, parameter tuning, maintenance, and reliability, not query optimization • Own our Infrastructure as Code using Terraform — provisioning, modifying, and auditing AWS resources including S3, EC2, RDS, EKS, and IAM • Manage IAM roles, policies, and access patterns across our AWS environment with a security-first mindset • Maintain our artifact registries (ECR, Artifactory) — enforcing retention policies, image versioning standards, and responding to infosec requests around package vulnerabilities and container image remediation • Own and

About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. Responsibilities: Implement kernel mode and user mode applications for UniFi-Protect product line device firmware, from bootloader up to user-space applications, like Linux Kernel, rootfs, Websocket, RESTful API design, gRPC, etc Implement features to support hardware testing and diagnosis of various kinds of embedded devices Work closely with various teams, like EE, Backend, Frontend, Mobile, QA, Factory and Manufacturing Requirements: Proficiency in C++ (99 % code base) and C Familiar with Sigmastar / Ambarella platform Proficiency with Video/ Audio streaming and transcoding Understanding and experience with ARM platform Experience with debuggers such as gdb, strace, etc Embedded software development experience in Linux driver and both kernel & user modes are desired Familiarity with some form of scripting (shell, python, nodejs) Familiarity with Git version control A genuine passion for embedded software development A team player, who is very self-motivated, loves difficult challenges, and is goal driven Ability to deliver on tight schedules BS/MS in Computer Engineering, Computer Science or equivalent Fluent in both written and spoken English to work effectively within a highly collaborative environment with colleagues around the world Nice to have: Experience with development boards such as Raspberry Pi, Arduino,

About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. As part of Packaging Design Team, you will need to think about how to make the perfect unboxing experience for users, keep the safety for transportation, out of the box, break impossibility, and be open to discussion in pursuit of perfection.We don’t just expect you to build products simply but to be proud of what we do. Are you ready to embrace challenges in a fast-paced organization? Join UI, refresh us with your crazy but creative ideas, and make a great impact on the world together! Responsibilities (What he/she will do after join UI): Mainly support packaging artwork design execution for MP projects based on established design guidelines and brand requirements, delivering consistent and stable output across multiple projects and SKUs. Execute artwork adaptation, localization, and revisions according to project requirements, production needs, and design guidelines. Ensure packaging artwork quality, accuracy, and consistency throughout the design and production process. Support printing sample review, artwork proofing, and follow-up on design adjustments with CMs and suppliers. Maintain and organize packaging artwork files, design guidelines, and related design assets to support efficient project execution. Stay updated on packaging trends, printing technologies, and processes, and monitor competitor packaging for design

About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. Responsibilities Lead hardware circuit design, schematic capture, and layout review for next-generation, high-density, and high-throughput networking platforms. Evaluate and integrate advanced switching architectures, management subsystems, and cutting-edge high-speed interconnect technologies. Drive hardware architecture design, system bring-up, high-speed signal integrity (SI) validation, and root-cause failure analysis. Partner with mechanical, thermal, and power engineering teams to address challenges related to high power density, thermal dissipation, and system-level reliability. Own BOM structure and support factory deployment to ensure seamless transition of high-layer-count PCBAs from NPI to mass production. Collaborate with cross-functional software, firmware, QA, and compliance teams throughout the entire product lifecycle. Q ualifications Bachelor’s degree or above in Electrical Engineering or a related discipline. 5+ years of hands-on experience in high-complexity system-level hardware design, ideally focused on enterprise-grade networking or high-performance infrastructure equipment. Deep technical understanding of high-speed Ethernet design, high-speed differential signals (advanced SerDes, PCIe, multi-gigabit/ultra-high-speed interfaces), and high-density PCB design rules. Practical experience with complex power d

About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. This role requires working from our Pilsen office at least two days per week. Responsibilities: Design and deliver routing, security, and connectivity features for the UniFi Gateway product line. Work across the stack, from the Linux kernel and data plane to the networking control plane and device APIs. Build advanced gateway capabilities across routing, SD-WAN, VPN, firewalling, traffic inspection, and identity-based networking. Own complex networking features from architecture and implementation through deployment at UniFi scale. Work closely with Product, Hardware, Support, and QA teams to deliver customer-facing features and fixes. Knowledge and experience: 5+ years of software development experience. Strong C/C++ development and debugging skills. Strong knowledge of Linux internals and Linux networking. Strong understanding of TCP/IP, routing, NAT, firewalling, and network security. Experience developing gateway features such as routing, VPN, firewall, QoS, or security. Experience debugging complex networking and system-level issues on embedded Linux. Ability to design and discuss software at the architectural level. Strong ownership, communication, and problem-solving skills. Bachelor’s or Master’s degree in Computer Science, Electrical Engineering, or equivalent practical experience. Fluent in English and Cze

About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. This role requires working from our Prague office at least two days per week. Responsibilities: Design and deliver routing, security, and connectivity features for the UniFi Gateway product line. Work across the stack, from the Linux kernel and data plane to the networking control plane and device APIs. Build advanced gateway capabilities across routing, SD-WAN, VPN, firewalling, traffic inspection, and identity-based networking. Own complex networking features from architecture and implementation through deployment at UniFi scale. Work closely with Product, Hardware, Support, and QA teams to deliver customer-facing features and fixes. Knowledge and experience: 5+ years of software development experience. Strong C/C++ development and debugging skills. Strong knowledge of Linux internals and Linux networking. Strong understanding of TCP/IP, routing, NAT, firewalling, and network security. Experience developing gateway features such as routing, VPN, firewall, QoS, or security. Experience debugging complex networking and system-level issues on embedded Linux. Ability to design and discuss software at the architectural level. Strong ownership, communication, and problem-solving skills. Bachelor’s or Master’s degree in Computer Science, Electrical Engineering, or equivalent practical experience. Fluent in English and Cze

About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. Responsibilities Test Automation Framework & Infrastructure Design, build, and maintain Python-based automation frameworks for testing UniFi switches across firmware releases Develop and verify physical switch testbeds with controllable port connections, PoE loads, traffic generators, and link partners Maintain test infrastructure reliability — device provisioning, firmware flashing automation, test environment resets, and result reporting dashboards Use AI tools (ChatGPT, Gemini, Claude..etc) to accelerate test case generation, triage failing tests, and speed up root-cause analysis on large regression runs Protocol & Feature Automation Automate testing of core L2/L3 switching features: VLANs, STP/RSTP,IGMP snooping, QoS, ACLs…etc Strong understanding of switch platforms Ability to conduct performance and stability testing Reproduce field-reported issues and validate fixes before release Collaboration & Process Improvement Partner cross-functionally with engineering and product teams to shape quality bars and go/no-go release decisions Document bugs clearly with reproducible steps, supporting logs, and impact assessment Continuously improve QA processes, expand automation coverage, and enhance testing tooling Qualifications Automation & Tooling Strong hands-on Python skills for building te

About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. Responsibilities Conduct mechanical feasibility study from initial ID concepts through sizing analysis, component selection, refinement of design details, assembly and integration, and performance/environment qualification testing Search out materials, components. Create detailed 3D CAD models, 2D drawing and BOM for the product. Perform thermal, structural testing and analysis to predict and optimize the system performance Build prototypes, analyze results of reliability testing, improve the design and bring to production. Develop component and assembly drawings and specifications, tolerances for production Qualifications At least 7+ years of hands-on mechanical design experience. 3D CAD experience is required Collaborate closely with cross-functional teams including ID, EE, Thermal, RF, Optical, Audio, and UX to drive system layout and mechanical integration. Experience in owning a mechanical development effort as a lead engineer Experience with manufacturing processes including plastic injection molding, sheet metal, extrusion, die casting, CNC machining Experience in design for manufacture; design for cost, and other DFX concepts Support failure analysis and root cause investigations; troubleshoot, iterate, and validate solutions efficiently. Experienced in DFM/DFA optimization with mechanical vendors, incl