Research Technology Support Jobs

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Product Design intern at Figma, you will own real impactful projects and take them from ideation to execution. You will work fluidly and collaboratively with your mentor, the rest of the design team, as well as other functions. Because of this, you should have a broad set of design skills and be motivated to learn. Over the course of the summer, you’ll have the opportunity to ship meaningful contributions to both the company and the product. This internship will be based out of our San Francisco or New York hub. What you'll do at Figma: Own the design from start to finish for impactful features that ship quickly Collaborate with product, research, marketing, and other functions to identify user and business needs Work closely with Engineering to ensure a high-quality implementation Create flows, prototypes, and high-fidelity visuals for your features Participate in weekly design critiques Launches from early career designers on our team: Figma Grid Billing Experience Figma Draw We’d love to hear from you if you have: A demonstrated baseline in visual design and/or interaction design skills Experience shipping projects with good product strategy and visual design An ability to express ideas through prototyping and code An eagerness to learn and a demonstrated self-starting initiative While it’s not required, it’s an added plus if you also have: An interest in design tools and design systems An aptitude or interest in systems thinking and information architecture Knowledge of the

We are a team of engineers that translate our real-world experience to help our user communities solve problems. With a focus on service management, helping teams respond to incidents, run on-call, and automate their operations, you will work with practitioners and leaders across the industry and broaden your impact to the SRE, Engineer, DevOps, and Operations community at large. This is a unique opportunity to use both your engineering and creative storytelling skills to shape the landscape in cloud observability, incident response and service management. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Act as a subject matter expert for service management (incident response, on-call, IDP, Work Management, Workflow Automation, Agent Builder, and operational automation) for Datadog's advocacy and engineering teams Create content in one or more mediums to build Datadog's reputation as a leader in DevOps, Monitoring, Observability and Security e.g. building demos, public speaking, blogging, documentation, webinars, open source, research reports and more Partner with product engineering teams to build compelling demos, and coach internal engineering teams on effective communication and presentation Interface with open source communities to drive key messaging in the market and develop new integrations for Datadog Contribute to the product through feedback (bugs or product enhancements suggestions), documentation, or code Who You Are: Approximately 5+ years of experience as a Platform Engineer, Site Reliability Engineer, DevOps Engineer or Software Developer with hands-on experience as an on-call/incident responder and running production systems in complex IT environments You have a strong understanding of core service-management practices

1KOMMA5° At 1KOMMA5°, we pursue a clear vision: Living on wind and sunlight forever for free. To make this a reality, we are building the energy system of the future with Heartbeat AI. Want to be part of it? We bring together regional craftsmanship and scalable software: We don't think of solar, batteries, heat pumps, and e-mobility as isolated components, but control them as an intelligent, integrated overall system in our virtual power plant. Directly connected to the electricity market – in real time, fully automated. This way, energy is used when it is available from renewables and particularly cost-effective. By 2030, our goal is to transition 1.5 million households to renewable energies. Over 3,000 people are working towards this every day, at more than 80 locations worldwide, from Finland to Australia. Want to take responsibility and build solutions that truly matter? Apply now and help us shape the energy world of tomorrow. Learn more about our Product & Tech team! Deine Position Heartbeat AI is our energy optimisation platform that always provides our customers with the cleanest and cheapest energy. As a Working Student on the Go-to-Market team , you support our team in optimising the performance, positioning, and monetisation of Heartbeat AI across our markets. You'll work on projects that span multiple countries rather than being tied to a single one, giving you a broad view of how GTM strategy adapts (and doesn't) from market to market. You will support initiatives end-to-end and get hands-on exposure to how mature and growing markets are actually scaled, and your research and analysis will directly feed decisions that go to Product, Sales, and Marketing. You support Heartbeat AI GTM efforts across multiple markets by pulling, structuring, and sanity-checking performance data across pricing, packaging, and positioning initiatives. You help prepare pricing and packaging analyses across markets, flagging patterns, gaps, or differences. You assist in resear

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. Robinhood Ventures’ vision is to build a new kind of venture capital platform, making the best private companies in the world accessible to retail investors everywhere in service of Robinhood's broader mission to democratize finance for all. Through our publicly traded funds in Robinhood Ventures Fund I and Robinhood Ventures Fund II we’ve already invested in companies like OpenAI, Databricks, Ramp, and more - and we’re just getting started. As an Investment Intern in Robinhood Ventures you will be a core part of our lean team. You will research, evaluate, and support investments across the Robinhood Ventures platform, with a focus on late-stage investments. This role is based in our Menlo Park, CA office with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Research and sourcing - You’ll research markets and sectors that you believe we should be paying attention to, and then identify the key companie

About the Role UPI is the backbone of India's digital payments revolution — and Paytm is one of its largest participants, processing hundreds of millions of transactions every month. We are looking for an Analytics Lead to join our UPI team and own the data and insights charter that powers product, growth, and platform decisions across our UPI-powered flows.This role sits at the intersection of consumer behaviour, financial infrastructure, and large-scale data systems. You will build the analytical backbone for UPI — from funnel and cohort frameworks to experimentation infrastructure — and work closely with product, engineering, data science, and business teams to turn transaction-scale data into decisions that affect millions of Indians daily. Key Responsibilities 1. Analytics Strategy & OwnershipOwn the end-to-end analytics charter for one or more UPI surfaces — from metric definition to instrumentation to insight generationBuild and maintain the source-of-truth framework for north-star and guardrail metrics across the UPI funnel (initiation, authentication, success/failure, retention)Partner with NPCI-mandated reporting requirements and ensure analytical rigor aligns with regulatory data standardsLead a team of analysts, setting priorities, reviewing outputs, and raising the bar on analytical craf t2. Funnel, Growth & Behavioural InsightsDiagnose friction points across the UPI journey using deep-dive analysis, cohort studies, and funnel decompositionBuild engagement, frequency, and top-of-wallet models to inform product and growth strategyDesign analytical frameworks for discovery and nudge effectiveness as new UPI capabilities are adoptedPartner with design and product research to combine quantitative and qualitative signals into a single narrative 3. Platform Reliability & Scale AnalyticsDefine and monitor SLA, success-rate, and latency benchmarks; build alerting and anomaly-detection frameworks tied to these metricsBuild root-cause analysis playbooks for pa

About the Team The Cooperative AI team is scaling OpenAI with OpenAI. We are building a model-powered scaled automated workforce and knowledge system that evolves and learns alongside a human workforce. By leveraging OpenAI’s state-of-the-art models and technologies, some already in production, others still in the lab, we develop systems that reason and work autonomously for a wide variety of operational work. We leverage real workloads for critical systems across finance, sales, customer support, integrity, product insights, internal operations, and more in order to drive insights into product and industry. We partner closely with internal teams and external customers globally, operating in a hyper-fast feedback loop where many of our users are just a few steps away. This proximity allows us to iterate quickly, validate impact in real time, and accelerate industry impacting learnings and systems builds. We are a highly multidisciplinary, self-contained team focused on transforming the workplace via smart systems, knowledge, scalable and reliable primitives that apply world-class AI capabilities across domains. Our mission is to learn fast and transform how humans collaborate with AI at scale. About the Role We are looking for a hands-on Engineering Manager to lead a small, fast-moving team building AI-powered automation systems that redefine how work gets done across OpenAI. This role sits at the intersection of applied AI, research, and product engineering. You’ll lead a team that builds systems that know how to learn from humans, and carry real workloads across, sales, support, finance, IT, and more, while staying deeply involved in the technical work. You will operate in a highly iterative environment, deploying systems directly to internal users, gathering rapid feedback, and evolving solutions in real time. This is a high-ownership role for someone excited about building 0→1 systems, working closely with customers, and shaping how AI transforms operational wor

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Anthropic manages one of the largest and fastest-growing infrastructure fleets in the industry — spanning multiple accelerator families, CPU families, and clouds. The Capacity Engineering team is responsible for making sure all of our infrastructure resources are accounted for, well-utilized, and efficiently allocated. We own the data, tooling, and operational systems that let Anthropic plan, measure, and maximize utilization across first-party and third-party compute — one of the company's largest areas of spend. As the Senior Engineering Manager for Capacity Engineering, you will lead the team that builds and operates these production systems. You'll set technical direction, grow and develop a team of senior and staff-level engineers, and be accountable for the reliability and correctness of surfaces that leadership, research engineering, inference, infrastructure, and finance all depend on. This is a hands-on leadership role and will be onsite 5 days a week: we expect you to stay close enough to the systems to review designs, make sound architectural calls, and step into an incident when the team needs you — while spending most of your time on people, priorities, and cross-organizational alignment. The team's work spans three overlapping areas, and you'll be responsible for balancing investment across them as business priorities shift: Data platform — Pipelines that ingest occupancy and utilization telemetry from Kubernetes clusters, normalize billing and usage across cloud providers, and serve the BigQuery tables the rest of the org queries against. Consumers range from research engineers to finance to leadership, s

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are You are a proactive, detail-oriented professional who brings structure to complexity. You excel at identifying opportunities to streamline processes and consistently drive toward greater efficiency through a mix of subject matter expertise and tech fluency. As the Tax Account Registration Specialist, you own the end-to-end health of our customers' tax profiles. You are a research-driven self-starter who loves breaking down complicated concepts into simple terms and solving problems with an automation-forward mindset. The Tax Account Registration Specialist, is responsible for the complete lifecycle management of tax registrations and third-party access (TPA) for our customers. This role involves cross-functional collaboration with the Onboarding, Payroll Tax Operation, Payroll Tax Notice and Customer Success Organization teams to gather necessary information, ensuring successful relationships with all stakeholders. A crucial function of this position is State Agency relationship management. The Specialist will combine operational expertise and problem-solving skills to efficiently resolve inquiries and issues while ensuring every

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. About the Team The Fraud Partnerships Pod is responsible for overseeing all traditional business development and partnerships for the Anti-Fraud Product Area (PA) at Plaid, focusing primarily on our product partnerships and data acquisition (supply side) efforts. The team supports all products under the Fraud Product Area's purview: IDV, Monitor, Layer, and Protect. About the Role You will have an opportunity to lead the strategy and execution of our supply side and "data in" efforts for our Fraud product area across four products (Plaid IDV, Monitor, Layer, and Protect). You will own all critical data partner relationship management with key stakeholders and be expected to grow them over time. You will be the internal quarterback driving alignment with key major internal stakeholders at Plaid, including Finance, BizOps, Commercial, Legal, and Risk. What You'll Do Spend the majority of your time working hand in hand with product leadership as well as other cross-functional leaders to operationalize our data partners for all fraud products at Plaid. Help our data science and research teams define the source data ecosystem for IDV and Protect according to our 3-year strategy. Help e

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Data and analytics are at the heart of Lyft’s products and decision-making. As a member of the Lyft Urban Solutions team, you will play a key role in shaping the future of bikeshare by leveraging data to operational needs and city partners. In this role, you will collaborate closely with Operations, Science, and Finance teams to drive data-driven strategies that align our operations with city transportation goals. You will work in a fast-paced environment where analytical insights directly impact fleet management, operator performance, pricing, rider accessibility, and long-term investments in bikesharing infrastructure. We’re looking for a passionate and driven Data Analyst Intern to tackle some of the most complex and impactful challenges in bikesharing. If you’re excited about shaping the future of urban mobility through data, we’d love to hear from you. Responsibilities: Partner with Operations, Engineering, Data Science & Analytics, Product, Finance and other cross-functional stakeholders to manage and update key business logic Develop frameworks and scalable processes to streamline reporting, drive decision-making and prioritization Define the metrics used to measure the success of strategic initiatives and system health; build dashboards to monitor metrics performance over time Work closely with cross-functional partners to deliver data quickly, reliably and accurately to our city partners Monitor and diagnose KPI performance and present findings to senior leadership Experience: Currently pursuing a Bachelors or Masters degree in mathematical sciences (Operations Research, Computer Science, Statistics, Applied Mathematics, Theoretical Physics, Behavioral Science, Electrical Engineering, etc.), Economics (Microeconomics Theory, Econometrics etc.), Data Engineering; or a related field;

Real people. Real service. At SupplyHouse.com , we value every individual team member and cultivate a community where people come first. Led by our core values of G enerosity, R espect, I nnovation, T eamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. We are looking for a Senior Manager of UX Design (or Senior Manager of User Experience as we call it!) to join our Customer Experience Team. This individual will report into our Director of Customer Experience, and will elevate how design decisions connect to customer research and measurable business outcomes. This individual will be responsible for leading and growing a team of UX Designers, ensuring design work is grounded in research rather than intuition, and serving as the primary voice for UX in executive-level conversations. This is a hands-on leadership role for someone who can both direct a team and personally advocate for the customer in the room where decisions get made. This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington. This position requires travel to our headquarters in Melville, NY 6 times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open. Role Type: Full-Time, Exempt Location: Remote Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility Base

At Kailera, we are bold, authentic and committed to our mission of developing therapies that give people the power to transform their lives and elevate their overall health. Rooted in an entrepreneurial spirit and a team-oriented culture, we are working together to advance Kailera’s mission to advance novel therapies for obesity and related conditions. We are passionate about creating an inclusive workplace that promotes collaboration, integrity, and excellence. As we expand, we seek the most talented individuals with diverse backgrounds, cultures, perspectives, and experiences to join our team. What You’ll Do: We are seeking an experienced, highly motivated Senior Medical Director, Clinical Development to join our growing team. This individual will play a pivotal role in designing and executing clinical development programs that advance our pipeline of innovative therapeutics. The successful candidate will bring strong clinical insight, a deep understanding of drug development in a biotech setting, and a proven ability to work cross-functionally in a dynamic, fast-paced environment. Required location: Waltham, MA (hub-based, onsite 3-4 days per week) Responsibilities: Responsible for medical monitoring/reporting and safety activities Provide strategic medical leadership in the design, planning, and execution of clinical development strategies across multiple studies Acts as the medical contact at the company for clinical/medical issues Interprets, reports, and prepares oral and written results of product research, in concert with senior clinical personnel Serves as the medical expert for assigned assets studies Contribute to regulatory interactions and strategy, including IND/CTA submissions and briefing packages Collaborate and work closely with Clinical Operations to ensure appropriate site selection, patient recruitment strategies, and high-quality trial execution Oversee and support data interpretation, analysis, and clinical study reports

About the Team The Applied AI Engineering team is responsible for helping customers turn frontier AI capabilities into real products, workflows, and business impact. We act as trusted technical partners across solution design, architecture, implementation, evaluation, and adoption, working alongside customers to build and scale effective AI applications with OpenAI’s technologies. The Codex Applied AI Engineering team focuses on helping organizations transform how software is built with AI. We partner directly with engineering teams and technical leaders to integrate Codex into their software development lifecycle — from identifying high-impact use cases and designing AI-enabled workflows to implementation, evaluation, and scaled adoption. Our work helps ensure AI-powered software development is effective, reliable, secure, and deeply integrated into how engineering organizations operate. About the Role We are seeking an experienced technical leader to join as Manager, Applied AI Engineering (Codex) , leading a team of Applied AI Engineers responsible for driving successful Codex adoption across strategic customers. Your team will work hands-on with customer engineering organizations to design and build AI-enabled development workflows, solve complex implementation challenges, and establish scalable patterns for AI-powered software development. As a manager, you will shape how these technical engagements operate at scale — setting strategy, coaching engineers, determining where the team can have the greatest impact, and ensuring consistently strong execution across customers. You will serve as both a people leader and senior technical advisor, partnering closely with Sales, Product, Research, and Engineering to translate customer needs and real-world usage into better technical approaches, reusable patterns, and product insights. Success in this role will be measured by meaningful and sustained Codex adoption, successful customer outcomes, and the creation of repeat

The MongoDB Atlas Clusters Team is seeking a Senior Staff Product Manager to provide division-wide, product leadership for MongoDB Atlas which is our best-in-class, fully managed, multi-cloud database service that simplifies the complexities of deploying and managing highly available database deployments across multiple regions and cloud providers. As the most senior product management contributor, you will shape the multi-year strategy, product architecture, and market trajectory for the entire Atlas Clusters business unit. You will be the primary product authority on the most complex trade-offs, anticipating systemic risks and cutting through structural friction that blocks multiple teams and initiatives. This role requires collaboration with distinguished engineers to rigorously debate strategy and pressure-test assumptions and advise executive leadership on options that balance long-term monetization, strategy, and business outcomes. And, where relevant, owns the pricing and monetization strategy for the product line. We are looking to speak to candidates who are based in Dublin or Cork for our hybrid working model. Responsibilities Product Vision and Roadmap: Spearhead strategic unity across multiple product areas over a multi-year horizon to drive a coherent product experience Business Leadership: Originate and de-risk the division’s most consequential strategic bets, owning rigorous business cases and advising leadership on multi-year economic outcomes Customer Advocacy: Engage with strategically significant customers at the senior level (e.g., advisory boards and executive briefings) to surface cross-portfolio opportunities and inform the roadmap PM Excellence: Elevate the global standard of product management by mentoring Staff and Senior PMs and pioneering new data-driven playbooks across the organization. Create frameworks and standards for customer and market research that others use for conducting high-quality customer and market research Cross-Fu

The MongoDB Atlas Clusters Team is seeking a Senior Staff Product Manager to provide division-wide, product leadership for MongoDB Atlas which is our best-in-class, fully managed, multi-cloud database service that simplifies the complexities of deploying and managing highly available database deployments across multiple regions and cloud providers. As the most senior product management contributor, you will shape the multi-year strategy, product architecture, and market trajectory for the entire Atlas Clusters business unit. You will be the primary product authority on the most complex trade-offs, anticipating systemic risks and cutting through structural friction that blocks multiple teams and initiatives. This role requires collaboration with distinguished engineers to rigorously debate strategy and pressure-test assumptions and advise executive leadership on options that balance long-term monetization, strategy, and business outcomes. And, where relevant, owns the pricing and monetization strategy for the product line. We are looking to speak to candidates who are based in Dublin or Cork for our hybrid working model. Responsibilities Product Vision and Roadmap: Spearhead strategic unity across multiple product areas over a multi-year horizon to drive a coherent product experience Business Leadership: Originate and de-risk the division’s most consequential strategic bets, owning rigorous business cases and advising leadership on multi-year economic outcomes Customer Advocacy: Engage with strategically significant customers at the senior level (e.g., advisory boards and executive briefings) to surface cross-portfolio opportunities and inform the roadmap PM Excellence: Elevate the global standard of product management by mentoring Staff and Senior PMs and pioneering new data-driven playbooks across the organization. Create frameworks and standards for customer and market research that others use for conducting high-quality customer and market research Cross-Fu