Retail Account Manager 2 Jobs

As a Senior Manager, Growth Marketing, you will be responsible for developing and implementing lifecycle marketing tactics and programs to engage our developers throughout their journey to drive platform adoption, retention, and expansion. In this role, you have expertise in product-led growth strategies and tactics, dynamic, personalized messaging involving mediums such as email, in-product, and web for B2B SaaS users. You are obsessed with customer success and advocate for our users as much as you work to accelerate their journey on MongoDB Atlas. You have a solid knowledge of the customer journey, including onboarding, adoption, retention, monetization strategies and tactics, and running experiments both in and out of the product. This includes taking initiatives from ideation all the way through execution and continuous iteration. You also have experience in database segmentation and marketing to developers or a highly technical audience to drive early-stage planning all the way through to cross-functional execution. You possess strong communication and collaboration skills. This is a highly visible role that requires a change agent with natural leadership skills and the ability to work across multiple teams with members at different levels. You are adept at thinking strategically and tactically to get things done by collaborating with cross-functional teams, including Product Management, Analytics, Data Science, Customer Success, Product Marketing, and Developer Relations. We are looking for an individual who is a problem solver, detail-oriented, collaborative, creative, data-driven, strategic, organized, and a trusted partner. We are looking to speak to candidates who are based in NYC or Tysons for our hybrid working model. In particular, you will be Partnering closely with the Product teams to create digital experiences for our customers to engage, retain, and grow existing users Defining and executing marketing plans with the rest of the Growth M

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The People team's mission is to build the systems, programs, and culture that enable Robinhood's employees to do the best work of their careers. We attract, develop, and retain exceptional talent — and design the programs that support people from their first day through every stage of their journey. We partner closely across the business to ensure our people strategy moves as fast as the company does. We're building something special, and we take that responsibility seriously. As Director of Benefits, you'll own the strategy, design, and delivery of benefit programs that serve Robinhood's global workforce. You'll define our benefits philosophy from first principles — not defaulting to market convention, but building programs that genuinely help us attract and retain the best talent in the world, reinforce our high-performance culture, and deliver an outstanding employee experience. You'll lead a team, own key vendor relationships, partner with Legal and Finance, and bring your expertise to bear on everything from annual renewals to M&A due diligence. This is a high-visibility, high-impact role where you'll shape how thousands of employees experience Robinhood every

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role Lead the delivery of complex engineering projects focused on driving user acquisition, activation, and revenue growth. Break down initiatives into manageable stages with predictable timelines, making clear trade-offs between speed, experimentation, and long-term scalability. Partner closely with product and data to prioritize high-impact work and maximize business outcomes. Understand engineering levelling and scale the team by identifying and filling skill gaps, particularly in areas like experimentation, performance, and conversion optimization. Collaborate with recruiting to attract and retain top talent aligned with Growth’s fast-paced, outcome-driven environment. Monitor team performance proactively, ensuring strong execution and continuous improvement. Support engineers in delivering measurable impact and developing their careers through ownership of key growth metrics. Navigate difficult conversations with clarity and empathy, especially when balancing business urgency with technical quality. Foster a collaborative, high-velocity team culture aligned with company goals. Team you would be leading – Growth The Growth team is dedicated to driving high NDR and sustainable revenue growth through

Amplitude is moving fast, from product analytics to an AI-native platform with agents embedded across the product, used by over 4,700 companies. We are looking for a strong design leader with a builder mindset to lead a 15-person design team through the next phase of growth. This is a player-coach role . You manage and grow the team. You also stay in the actual work: elevating quality through feedback, pairing with designers on the hardest UX puzzles, and asking the right questions to unlock the crux of the problem. You'll know every product surface well enough to raise its quality — even if you don't own any single one end-to-end. Designers are embedded in autonomous pods and need to keep shipping fast. Maintaining speed without compromising on coherence and quality is the job. If that tension sounds like an exciting problem to solve rather than a contradiction to complain about, keep reading. What you'll do Build the team. Hire, grow, and retain a high-performing design team, identifying people who will thrive and raise the bar at Amplitude. Develop them through direct, specific feedback. Help someone who's stuck get moving again. Set direction. Drive the design strategy for Amplitude's product suite: Core Amplitude, Statsig, and Wave (a proactive agent that helps teams build self-improving products). Help define how agents and humans work together in the same workflows. Champion craft. Strong visual design builds trust, clarity, and delight in the era of AI. Lead by example, elevating the quality of the product through exceptional design execution. Hold a high bar. AI makes it cheap to ship UI changes, which makes it easy for quality to erode quietly. Set a clear standard for what good looks like and enforce it without becoming an approval bottleneck. Stay in production. You believe that “the design” is what ships. Code is the material that brings the design to life. Push on the details, the papercuts, the edge cases. Speak for the customer. Show up in leadership

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As the People Automation & AI Partner at Vanta, you'll be the hands-on builder embedded in our Recruiting and People teams, designing, shipping, and scaling the workflows, agents, and automations that remove manual work across recruiting and People operations so our team can focus on the work that moves the business. Recruiting is the front door to that talent, and the speed, quality, and consistency of our hiring engine is a top priority for this role. The People team at Vanta is building the infrastructure to hire, develop, and retain world-class talent at scale. We're not just running processes, we're rethinking them. That means bringing in the tooling, AI, and automation capabilities to match the speed and ambition of the company we're building. What you’ll do as a People Automation & AI Partner at Vanta: Design, build, and maintain AI-powered workflows, automations, apps, and agents (Claude, Claude Code, Dust, Zapier) that eliminate manual lift across Recruiting and People operations Own Dust agent architecture for the People team: build and maintain agents, skills, and connectors that support recruiters, coordinators, hiring managers, and People partners across pods Take team-generated concepts and one-off ideas and turn them into durable, documented, adopted production workflows Build and maintain automation across the recruiting funnel, sourcing outreach, interview scheduling and coordination, candidate communication, and offer-to-hire handoffs, as a first-class use case for this role Serve as a technical build partner for Ashby-driven workflows, treating the ATS as a primary automation surface alongside Dust an

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role We’re hiring a strategic, data‑driven leader to shape the future of scaled customer success at Ramp. This role will design, operationalize, and lead programs that activate, retain, and grow 50% of Ramp’s micro‑SMB customers who don’t receive white‑glove 1:1 support, blending strategy, systems, and people leadership to drive impact at scale. What You'll Do Own and evolve Ramp’s self‑service onboarding and activation strategy in partnership with Scaled CS leadership, Product, and Growth. Use data to diagnose activation bottlenecks, build dashboards, run metric reviews, and drive data‑backed recommendations. Partner with Product to improve activation features and automation that enhance self‑onboarding. Lead customer education programs at scale: group onboarding trainings, video content, chatbot optimization, and lifecycle communications. Continuously improve systems and team efficiency through automation, content, and applied AI initiatives. Design, launch, and iterate scaled CS programs that improve outcomes across thousands of custome

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp is building the financial operating system for modern businesses, and ERP integrations sit at the center of how we win and retain customers. Every major ERP is simultaneously a distribution channel and a product dependency. As Senior Manager of ERP Partnerships, you'll own Ramp's ERP relationship strategy end-to-end across the major incumbent platforms and the fast-growing AI-native ERPs reshaping the category. You'll work directly with senior leadership across Product, Engineering, Channel, and Finance to build the roadmap, establish co-sell motions, and turn ERP partnerships into a compounding commercial advantage. What You'll Do Own the commercial relationship with each priority ERP - deciding which to invest in deeply and which to stabilize, and building the case for each with internal leadership and the executive team Work with priority ERP partners on joint GTM and product work: co-sell motions, VAR channel activation, API partnerships, and embedded integration agreements Build the partnership pitch for each ERP and run exe

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. Role Summary Replit is the world's most widely used AI coding platform, and as we scale, we're rebuilding how compensation works internally from the ground up. This role owns that. You'll go beyond traditional comp management to architect the systems, data infrastructure, and AI-enabled workflows that make fast, consistent, and high-quality compensation decisions possible at scale. You will serve as the architect of our compensation engine: translating compensation philosophy into scalable systems, and leveraging data, automation, and AI to improve speed, accuracy, and transparency. This role sits at the intersection of compensation, product, and systems design. You will partner closely with People Business Partners, Recruiting, Finance, People Operations, and the Data team to embed compensation directly into company workflows—eliminating manual processes and reducing reliance on comp as a service layer. You will shape how we attract, reward, and retain top talent, while building infrastructure that scales with the business. What you'll own Compensation Strategy Evolve our compensation philosophy across cash and equity; design and maintain salary bands, leveling frameworks, and equity structures Ensure market competitiveness while partnering with Finance on cost and workforce planning AI-Native Workflows Design and implement AI-enabled workflows for offers, merit, promotions, and market adjustments Build human-in-the-loop validation frameworks to audit AI-generated recommendations for bias, accuracy, and logic Decision Support & Analytics Operate compensation planning cycles and generate first-pass recommendations for comp decisions Build dashboards and analytical frameworks covering market competitiveness, interna

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Drive operational excellence and employee success as an HR Manager at our Lewisville Fulfillment Center. The opportunity: The People team is at the heart of Flexport's growth, ensuring we attract, develop, and retain the best talent to redefine global trade. As an Onsite Human Resources Manager, you will be the dedicated HR leader for our rapidly expanding Lewisville, Texas Fulfillment Center. This is a hands-on role where you will partner directly with FC leadership, managing all HR functions for a large, dynamic workforce. You'll be instrumental in shaping the employee experience, fostering a positive culture, and ensuring our operations run smoothly and compliantly. You will: Serve as the primary HR partner for the Lewisville Fulfillment Center, advising leadership on all people-related matters. Manage the full employee lifecycle for our workforce, including, onboarding, performance management, and offboarding. Lead employee relations efforts, conducting investigations, mediating conflicts, and ensuring fair and consistent application of policies. Drive HR program implementation at the site level, including performance reviews, compensation cycles,

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Renewals Strategy Manager, you'll be a key strategic partner to GitLab's Renewal Management and Customer Success teams, turning complex data into clear decisions that improve how we retain and grow customers. You'll report to the Director of Customer Experience (CX) Strategy with a dotted line to the VP, Global Renewals

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As the Manager, Solutions Architects for our Enterprise team, you'll lead a distributed group of intermediate and senior Solutions Architects serving Enterprise customers in the East sales territory. You'll guide your team to act as trusted advisors to GitLab prospects and customers, helping them validate GitLab's Enterprise Edition as the right technical and business solution and supporting successful adoption of the GitLab platform across the entire software development lifecycle. You'll hire, coach, and retain a high-performing team, set clear expectations, and be accountable for how your team runs com

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. About the team / Product at Justworks The Justworks Product team advances our mission by building products that extend levels of personal care and deep expertise that our customers have never experienced before. We craft innovative solutions that guide users through the most complicated challenges of running (and working for) a small business, with ease. We deeply understand complex regulatory spaces like FinTech, Healthcare, and HRTech, and have a keen intuition for how to connect threads across our customers’ needs and our business’ risk management and commercialization strategy. Our Product Managers lead highly collaborative creative endeavors, bringing together stakeholders across engineering, design, data services, operations, and customer-facing teams to deliver tangible value. By joining us, you’ll be part of an experienced team of Product Managers who have a proven track record of building large-scale software products that impact small businesses worldwide. About the role The Benefits team empowers small businesses to easily offer the health insurance, wealth benefits, and perks that help them attract and retain talent w

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Role Nuro is seeking a talented Total Rewards Manager to shape our compensation and benefits strategy. This role is essential to designing competitive, equitable, and scalable reward programs that attract, retain, and motivate top talent in a rapidly evolving industry. You will lead initiatives to create holistic reward systems that align with Nuro’s mission while ensuring compliance with local regulations and industry best practices. About the Work In this role, you will report to Nuro’s Head of Human Resources and be responsible for a wide range of activities that are crucial to building and scaling a best-in-class total rewards program: Design and implement competitive total rewards programs (compensation and benefits) to attract and retain top talent. Develop and manage salary structures, job leveling, and performance-based reward systems. Collaborate with HR and company leadership to ensure the rewards strategy aligns with

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: As a Home Loan Member Advocate III working in a mortgage environment, you will perform multiple duties while in this role which include Retention, Loan Restructure, and Customer Service efforts. You will utilize your customer service and sales skills to make outbound calls to existing SoFi Members and provide the customer with an appropriate resolution/offer that will retain their business. You will also utilize your customer service, product knowledge and sales skills to work with loan files that need to be restructured to meet agency guidelines and to make outbound calls to borrowers to review any needed changes. What you’ll do: Retention: Identify sales opportunities while servicing customers in order to retain business Work with management to create, optimize, and evolve retention strategies to keep clients in the future Work closely with secondary markets to ensure minimum company profitability margins are still met while retaining existing borrowers Identify areas of customer improvement Evaluate the customer service experience Develop an understanding of what is needed to create a great client experience Provide direct feedback to management to ensure sales and operations teams are providing excellent customer service Evaluate program results and optimize as needed with managem

Datadog is seeking a strategic, results oriented Director to lead and scale our Technical Support Engineering (TSE) organization across LATAM. This leader will be responsible for strengthening and expanding our regional support presence, building high-performing teams, and ensuring operational excellence as we continue our rapid growth.You will lead a team of managers and support engineers in our LATAM region, partnering cross-functionally to deliver exceptional customer outcomes and consistent global standards. A t Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Lead, develop, and scale a multi-country Technical Support Engineering organization across LATAM Evaluate and launch new support locations within LATAM as customer growth requires Act as the owner for your team’s metrics and performance - partnering closely with upper management and HR on performance management and employee issues Provide strategic guidance and oversight to Managers on regional projects, ensuring their successful and timely completion. Lead regional hiring efforts to attract and retain top technical talent in competitive LATAM markets. Ensure that all quarterly hiring targets for the region and functional area are met Ensure the successful onboarding and development of Technical Support Engineers Drive cross-functional projects or initiatives to improve team productivity, process, or procedure Collaborate with internal teams and customers on high-priority escalations/incidents and act as a resource to resolve escalations from team members as necessary Conduct regular 1:1’s with team members to provide constructive feedback and skills development. Liaise with other groups throughout the organization (Sales, Customer Success, Engineering, Product) to tackle urgent