Retail Service Associate Jobs

About the Team The Growth team drives user and revenue growth across ChatGPT’s consumer and business segments as well as other OpenAI products worldwide. We operate across the full funnel - from awareness and acquisition through activation, retention, and expansion - using a combination of global performance marketing, AI-powered workflows, in-product optimization, insights, experimentation, and creative ops engineering. Our Growth Marketing team is a rapidly scaling functional area, accelerating growth by connecting out-of-product and in-product experiences into seamless journeys that acquire, retain, and re-engage users, unlocking ChatGPT’s transformative potential in users’ daily lives. We work cross-functionally with product, engineering, design, data science, finance, and marketing to unlock scalable growth levers and deliver measurable impact across diverse markets. This team thrives on rapid testing, rigorous measurement, and creative problem solving, all while keeping user value at the center of our decision-making. About the Role In this role, you will build and run the creative and advertising operations system that powers OpenAI’s paid marketing programs. You will connect Creative and Growth Marketing teams, establish clear processes for producing and launching high-quality ads, and keep the operational details behind paid campaigns organized, accurate, and scalable. You will help translate growth priorities into creative briefs and testing roadmaps, coordinate assets and approvals across internal teams and external partners, and turn performance results into clear next steps. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Build and manage the end-to-end paid creative operating system , including creative intake, briefing, production, asset delivery, approvals, trafficking, launch, reporting, and iteration. Serve as the day-to-da

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team Mixpanel's Renewals Manager team partners with our most strategic customers to help them turn product data into decisions that drive growth. The Renewals function sits at the heart of our revenue engine—ensuring customers continuously realize value from Mixpanel and that we retain and grow our recurring revenue base. About the Role The right candidate brings commercial acumen and customer empathy in equal measure. You'll own the full renewal cycle for an assigned book of business—from early risk identification through contract close—partnering closely with Customer Value Managers, Sales, and Finance to protect and expand Mixpanel's recurring revenue. You'll be the primary driver of on-time, on-value renewals in your territory. Responsibilities Own the end-to-end renewal process for an assigned territory, managing quote-to-close with accuracy and urgency. Negotiate contract renewals using sound commercial judgment, building strategies that protect customer relationships while maximizing contract value. Maintain a rolling 90–120-day forecast; analyze renewal data regularly to identify trends, surface risk, and prioritize intervention. Engage decision-makers early to understand budget cycles, stakeholder maps, approval processes, and potential blockers. Identify risk signals proactively and partner with Customer Success, Deal Desk, Legal, Finance, and Sales to navigate complex situations and protect retention. Develop and present pricing and packaging proposals tailored to customer needs and growth stage. Articulate Mixpanel's differentiated value and defend against competitive

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team Mixpanel's Renewals Manager team partners with our most strategic customers to help them turn product data into decisions that drive growth. The Renewals function sits at the heart of our revenue engine—ensuring customers continuously realize value from Mixpanel and that we retain and grow our recurring revenue base. About the Role The right candidate brings commercial acumen and customer empathy in equal measure. You'll own the full renewal cycle for an assigned book of business—from early risk identification through contract close—partnering closely with Customer Value Managers, Sales, and Finance to protect and expand Mixpanel's recurring revenue. You'll be the primary driver of on-time, on-value renewals in your territory. Responsibilities Own the end-to-end renewal process for an assigned territory, managing quote-to-close with accuracy and urgency. Negotiate contract renewals using sound commercial judgment, building strategies that protect customer relationships while maximizing contract value. Maintain a rolling 90–120-day forecast; analyze renewal data regularly to identify trends, surface risk, and prioritize intervention. Engage decision-makers early to understand budget cycles, stakeholder maps, approval processes, and potential blockers. Identify risk signals proactively and partner with Customer Success, Deal Desk, Legal, Finance, and Sales to navigate complex situations and protect retention. Develop and present pricing and packaging proposals tailored to customer needs and growth stage. Articulate Mixpanel's differentiated value and defend against competitive

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team Mixpanel's Renewals Manager team partners with our most strategic customers to help them turn product data into decisions that drive growth. The Renewals function sits at the heart of our revenue engine—ensuring customers continuously realize value from Mixpanel and that we retain and grow our recurring revenue base. About the Role The right candidate brings commercial acumen and customer empathy in equal measure. You'll own the full renewal cycle for an assigned book of business—from early risk identification through contract close—partnering closely with Customer Value Managers, Sales, and Finance to protect and expand Mixpanel's recurring revenue. You'll be the primary driver of on-time, on-value renewals in your territory. Responsibilities Own the end-to-end renewal process for an assigned territory, managing quote-to-close with accuracy and urgency. Negotiate contract renewals using sound commercial judgment, building strategies that protect customer relationships while maximizing contract value. Maintain a rolling 90–120-day forecast; analyze renewal data regularly to identify trends, surface risk, and prioritize intervention. Engage decision-makers early to understand budget cycles, stakeholder maps, approval processes, and potential blockers. Identify risk signals proactively and partner with Customer Success, Deal Desk, Legal, Finance, and Sales to navigate complex situations and protect retention. Develop and present pricing and packaging proposals tailored to customer needs and growth stage. Articulate Mixpanel's differentiated value and defend against competitive

About Us What if your work could drive change in a globally established industry, shaping processes that touch every corner of the world? At Forto, we are at the forefront of change, harnessing the power of AI to revolutionise logistics. We want to reinvent digital supply chains to be transparent, frictionless and sustainable. From day one, our mission has been to simplify global trade – creating a seamless and efficient logistics process. About the role: We’re looking for a driven Sales Manager (f/m/d) to join Forto’s commercial team and help accelerate our growth across Europe. In this full-cycle sales role, you’ll be responsible for acquiring new customers and building your own book of business - with the opportunity to retain and grow those accounts over time. Your initial focus will be landing net-new customers through outbound outreach and in-person field selling. As your portfolio grows, you’ll take ownership of those relationships and drive long-term value through upsell, cross-sell, and exceptional account management. You’ll be selling a solution that’s reshaping global logistics — all while working in a fast-paced, collaborative, and high-performing team. Priority locations for this role include Thuringia/North Bavaria + Brandenburg/Western Saxony Key Responsibilities: Sign new customers that match Forto’s ideal customer profile to drive volume and gross profit. Own your pipeline : prospect, qualify, and convert leads via outbound outreach and in-person selling. Run effective discovery : deeply understand customer needs and how Forto can solve them. Build long-term partnerships : manage and grow the customers you land, identifying upsell and cross-sell opportunities. Lead business reviews with key customers to align on performance, future needs, and expansion potential. Collaborate cross-functionally with Operations, Finance and Product to ensure a seamless and positive customer experience. Required Skills and Experience: 3+ years of experience in B2B sale

About Us What if your work could drive change in a globally established industry, shaping processes that touch every corner of the world? At Forto, we are at the forefront of change, harnessing the power of AI to revolutionise logistics. We want to reinvent digital supply chains to be transparent, frictionless and sustainable. From day one, our mission has been to simplify global trade – creating a seamless and efficient logistics process. About the role We’re looking for a driven (Senior) Sales Manager (f/m/d) to join Forto’s commercial team and help accelerate our growth across Europe. In this full-cycle sales role, you’ll be responsible for acquiring new customers and building your own book of business - with the opportunity to retain and grow those accounts over time. Your initial focus will be landing net-new customers through outbound outreach and in-person field selling. As your portfolio grows, you’ll take ownership of those relationships and drive long-term value through upsell, cross-sell, and exceptional account management. You’ll be selling a solution that’s reshaping global logistics — all while working in a fast-paced, collaborative, and high-performing team. Key Responsibilities Sign new customers that match Forto’s ideal customer profile to drive volume and gross profit Own your pipeline: prospect, qualify, and convert leads via outbound outreach and in-person selling Run effective discovery: deeply understand customer needs and how Forto can solve them Build long-term partnerships: manage and grow the customers you land, identifying upsell and cross-sell opportunities Lead business reviews with key customers to align on performance, future needs, and expansion potential Collaborate cross-functionally with Operations, Finance and Product to ensure a seamless and positive customer experience Required Skills and Experience 3+ years of experience in B2B sales - you've landed new customers against clear quotas Fluent in German and English, and based in G

Role Description At Dropbox, people are our greatest asset. The People Analytics team partners closely with leaders across the company to help them make better, data-informed decisions about how we identify, attract, develop, and retain top talent. As Dropbox continues to scale and evolve its Talent Acquisition strategy, we’re looking for a Data Analyst who is passionate about problem-solving and using data to shape how we hire. In this role, you’ll partner deeply with Talent Acquisition, People Partners, and business leaders to analyze hiring data, uncover trends, and surface insights that influence workforce planning, recruiting strategy, and candidate experience. You’ll work across quantitative and qualitative data to understand what drives successful hiring outcomes, where bottlenecks exist, and how we can improve efficiency, quality, and equity in our hiring processes. You should have a demonstrated ability to think analytically about the business, translate ambiguous questions into structured analyses, and deliver clear, actionable insights. Success in this role requires strong attention to detail, high standards for data quality, and the ability to communicate findings in ways that drive real decisions. Responsibilities Partner on analytics initiatives to understand and improve the effectiveness, efficiency, and quality of hiring across Dropbox. Create clarity from ambiguity, bringing structure to complex data and stakeholder narratives to identify the underlying question, establish analytical rigor, and drive actionable conclusions. Monitor and analyze core Talent Acquisition metrics, proactively identifying trends and uncovering the “what” and “why” behind changes in performance. Build strong relationships with key stakeholders; lead requirements gathering and translate business questions into clear analyses and insights that inform People and business leader decisions. Answer complex business questions through independent investigation and data forensics,

Role Description At Dropbox, people are our greatest asset. The People Analytics team partners closely with leaders across the company to help them make better, data-informed decisions about how we identify, attract, develop, and retain top talent. As Dropbox continues to scale and evolve its Talent Acquisition strategy, we’re looking for a Data Analyst who is passionate about problem-solving and using data to shape how we hire. In this role, you’ll partner deeply with Talent Acquisition, People Partners, and business leaders to analyze hiring data, uncover trends, and surface insights that influence workforce planning, recruiting strategy, and candidate experience. You’ll work across quantitative and qualitative data to understand what drives successful hiring outcomes, where bottlenecks exist, and how we can improve efficiency, quality, and equity in our hiring processes. You should have a demonstrated ability to think analytically about the business, translate ambiguous questions into structured analyses, and deliver clear, actionable insights. Success in this role requires strong attention to detail, high standards for data quality, and the ability to communicate findings in ways that drive real decisions. Responsibilities Partner on analytics initiatives to understand and improve the effectiveness, efficiency, and quality of hiring across Dropbox. Create clarity from ambiguity, bringing structure to complex data and stakeholder narratives to identify the underlying question, establish analytical rigor, and drive actionable conclusions. Monitor and analyze core Talent Acquisition metrics, proactively identifying trends and uncovering the “what” and “why” behind changes in performance. Build strong relationships with key stakeholders; lead requirements gathering and translate business questions into clear analyses and insights that inform People and business leader decisions. Answer complex business questions through independent investigation and data forensics,

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Renewals Team Mixpanel's Renewals team partners with customers across EMEA to help them turn product data into decisions that drive growth. Renewals sits at the heart of our revenue engine, making sure customers keep realizing value from Mixpanel and that we retain and grow our recurring revenue base in the region. About the Role As a Renewal Manager for EMEA, you'll own the renewal process for an assigned book of business, working closely with Customer Value Managers, Sales, and Finance to protect Mixpanel's recurring revenue. You'll handle most renewals independently, following established playbooks and pricing guidance, while escalating complex negotiations, competitive risk, or unusual contract structures to senior teammates. You'll lean on data, dashboards, and AI tools to stay ahead of risk across a high-volume territory, and you'll know when to move fast with a standard motion versus when an account needs a more personal touch. This is a strong opportunity to build deep commercial and renewals expertise while learning what drives retention across different customer segments. Responsibilities Manage the renewal process for your assigned territory, tracking quote-to-close with accuracy and following up consistently across a high volume of accounts without letting details slip Use Salesforce, dashboards, and health scores, along with AI tools such as Claude, to analyze account data, flag renewal risk early, prioritize where to focus, and keep your forecast accurate Negotiate standard contract renewals using established pricing and packaging guidance, bringing in a manager or senior teammate

At Asana, we’re building agentic work management software to help every organization in the world become more effective in working together and realizing their goals. Our Customer Experience team is committed to helping customers in their post-sales journey to deploy, adopt, and use Asana as both a technology product and a holistic way of working. We strive to help our customers, across geographies, industries, and functions, get off on the right foot, experience the most value out of the tool over time, and ultimately renew & grow their subscription. We are looking for a senior leader for the Head of Digital & Scaled Customer Success. In this role you will lead a team that designs and leads automated, data-driven programs to retain, engage, and grow large groups of smaller-tier customers without relying on one-on-one human management. You will build tech-touch strategies, manage digital engagement tools, and optimize operations to drive low-cost customer lifetime value. This role can either be fully remote depending on which US state you live in, or based in our San Francisco, Chicago, or New York City office with an office-centric hybrid schedule. If based in-office: The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Define and own scale & digital strategy: Own the scale and digital CS strategy, defining the digital customer journey, determining engagement motions for each stage, and establishing how customers transition as their needs evolve. Design digital success programs: Launch self-serve onboarding, lifecycle communications, and in-product nudges that drive activation and habitual software usage with minimal to no human coverage. Build AI-powered e

The Senior Relationship Account Management (Sr. RAM) team is focused on driving long-term partnerships with MongoDB’s mature customers, creating expansion & evangelism in the process. This team was established ~2 years ago and continues to grow and scale with our expansion to APAC. We are looking for someone who can thrive with a high level of ambiguity and change while maintaining a customer centric approach at scale for our customers across Asia Pacific. Individuals within Sr. RAM org have a passion for technology that delivers business outcomes and understand how to retain and grow clients through a focus on their success. In this role you will act as the primary point of contact for your customer base and leverage the MongoDB ecosystem to help drive expansion and retention of a customer portfolio. As a Sr. RAM you will be responsible for success, education, enablement, upsell/cross-sell, renewal and everything in between. We are looking to speak to candidates who are based in Gurugram or Bengaluru for our hybrid working model. Experience 2+ years of quota- carrying Account Management or New Business sales experience SaaS or technology background; demonstrated ability and interest in managing client relationships end-to-end Has held responsibility for clients with complex use cases and multiple stakeholders across renewal, upsell and expansion into new business units Excels at juggling competing priorities while executing on targets and KPIs Our ideal candidate will have 8+ years of work experience, of which at least 4+ years of quota-carrying experience in Sales or Account Management, or similar customer-centric role with direct revenue responsibility. Enterprise account experience is a plus A proven track record of hitting sales targets; this role will be responsible for expansion/upsell AND renewal/retention The ability to execute on activity and pipeline expectations and published standards of excellence Outstanding verb

The Relationship Account Management (RAM) team is focused on driving long-term partnerships with MongoDB’s mature customers, creating expansion & evangelism in the process. This team was established ~2 years ago and continues to grow and scale with our expansion to APAC. We are looking for someone who can thrive with a high level of ambiguity and change while maintaining a customer centric approach at scale for our customers across Asia Pacific. Individuals within RAM org have a passion for technology that delivers business outcomes and understand how to retain and grow clients through a focus on their success. In this role you will act as the primary point of contact for your customer base and leverage the MongoDB ecosystem to help drive expansion and retention of a customer portfolio. As a RAM you will be responsible for success, education, enablement, upsell/cross-sell, renewal and everything in between. We are looking to speak to candidates who are based in Singapore (without visa sponsorship) for our hybrid working model. This is not a remote role. Experience 2+ years of quota- carrying Account Management or New Business sales experience; SaaS or technology background; demonstrated ability and interest in managing client relationships end-to-end; has held responsibility for clients with complex use cases and multiple stakeholders across renewal, upsell and expansion into new business units; excels at juggling competing priorities while executing on targets and KPIs Our ideal candidate will have 5+ years of professional experience, including 2+ years in a quota-carrying Sales or Account Management role with direct revenue responsibility Proven success managing customer relationships across

The Relationship Account Management (RAM) team is focused on driving long-term partnerships with MongoDB’s mature customers, creating expansion & evangelism in the process. This team was established ~2 years ago and continues to grow and scale with our expansion to APAC. We are looking for someone who can thrive with a high level of ambiguity and change while maintaining a customer centric approach at scale for our customers across Asia Pacific. Individuals within RAM org have a passion for technology that delivers business outcomes and understand how to retain and grow clients through a focus on their success. In this role you will act as the primary point of contact for your customer base and leverage the MongoDB ecosystem to help drive expansion and retention of a customer portfolio. As a RAM you will be responsible for success, education, enablement, upsell/cross-sell, renewal and everything in between. We are looking to speak to candidates who are based in Singapore (without visa sponsorship) for our hybrid working model. This is not a remote role. Experience 2+ years of quota- carrying Account Management or New Business sales experience SaaS or technology background Demonstrated ability and interest in managing client relationships end-to-end Has held responsibility for clients with complex use cases and multiple stakeholders across renewal, upsell and expansion into new business units; excels at juggling competing priorities while executing on targets and KPIs Our ideal candidate will have 5+ years of professional experience, including 2+ years in a quota-carrying Sales or Account Management role with direct revenue responsibility Business-level pr

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. What you’ll do As an Enterprise Account Executive you’ll grow, retain, and win new enterprise business in Canada. You’ll own a portfolio of existing customers while identifying and developing new-logo opportunities. You’ll set and execute long-term account and territory strategies, build relationships with senior customer and internal stakeholders, and partner with product and technical teams to align on business and technical requirements. You’ll build value in competitive situations, lead commercial negotiations, and close new business, expansion, and renewal deals. Responsibilities Work with existing Stripe customers to develop and execute long-term sales strategies that expand Stripe revenue. Prospect, qualify, and develop new-logo opportunities across your territory, building a pipeline of enterprise prospects in Canada. Own the full sales cycle for new business and expansion opportunities, from business-case development through deal structuring, negotiation, and close. Develop account plans and cross-sell into a portfolio of strategic customers, driving growth through expansion and new revenue streams. Set deal strategy and lead commercial negotiations for large, complex renewals. Build relationships with executive stakeholders across your book of business. Understand the problems they are solving, and help identify the right solutions. Map accounts and coordinate meetings with the right external stakeholders to deepen and expand customer relationshi

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe’s people are its most valuable resource, and as an Executive Compensation Partner you’ll be responsible for the implementation, and integration of our compensation strategy to help us attract and retain top talent and while helping Stripe continue to scale effectively. What you’ll do Responsibilities Collaborate with key internal stakeholders and external independent consultants to prepare materials for compensation committee meetings, including executive compensation analysis and benchmarking Act as a strategic partner to HR Business Partners, Leadership Recruiters, and the Executive team on all executive compensation matters Conduct analyses of market data in order to ensure compensation programs are aligned to market and supporting the company’s people strategy Support the analysis and management of company-wide long-term incentive programs, which includes budgeting, planning, tracking, and execution Be data driven and stand for objectivity, independent decision taking, utmost credibility, and trustworthiness Ensure Stripe’s compensation programs are well communicated and understood across leadership Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. Minimum requirements At least 6+ years of work experience in developing and managing executive compensation programs and processes for both public and private compani