Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! The Sales Ops Specialist role is a strategic leadership role focused on optimizing sales operations, enabling revenue growth, and ensuring alignment between sales execution and company objectives. This exciting career opportunity offers a blend of operational oversight, strategic planning, and cross-functional collaboration. Key Responsibilities Sales Strategy & Execution: Partner with the VP of Sales, Americas to define and implement sales strategies, forecasts, and performance metrics. Operational Excellence: Streamline sales processes, including pipeline management, CRM optimization, and sales enablement tools. Cross-Functional Coordination: Work closely with the ecosystem - inside sales, solution architecture, marketing, product, and customer success teams to ensure cohesive go-to-market execution. Performance Analytics: Monitor sales KPIs, conduct data-driven insights, and recommend adjustments to improve conversion rates and revenue attainment. Team Leadership: Contribute to sales operations, business development, and support functions, fostering a high-performance culture. Stakeholder Management: Serve as a liaison be
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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe was built with simplicity in mind. We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise, and our mission is to provide all Stripe Users with the best support experience possible. Today, Stripe handles over a million support cases per year and processes millions of internal transactions. We're going to achieve excellence by thinking of support in a novel, solution-oriented way, and viewing operations as an integral enabler of all of Stripe's growth. Stripe has unique operational problems resulting from both our type of scale and the type of businesses we partner with as a result of "growing the GDP of the Internet." Stripes leverage understanding of our products, the financial industry and money movement, and our processes to support both internal and external users. Doing so requires us to invest significant resources into building this experience ourselves. What you'll do Responsibilities Develop a foundational understanding of our products, services, and features to assist customers effectively Respond promptly and professionally to customer inquiries via email, providing accurate information and resources Diagnose and troubleshoot customer issues under the guidance of senior team members, escalating complex issues to appropriate departments Follow up with customers to ensure their issues are fully resolved and they are satisfied with the service pr
About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team The Customer Value Architects team sits inside the revenue organization and owns the connection between what customers buy and what they actually get out of Mixpanel. We turn product usage into measurable business outcomes, working across onboarding, adoption, and renewal to make sure customers see the value they signed up for. About the Role The right candidate is a relationship-first advisor who connects a customer's Mixpanel investment to real outcomes for a portion of a defined book of accounts. You'll help own the adoption and value plan for each account: understanding why the customer bought Mixpanel, tracking whether they're getting the ROI they expected, and supporting the enablement and product usage that gets them there. You'll build trusted relationships with business and technical stakeholders, partner closely with your Account Executive and renewal counterparts, and start developing a point of view on how customers should think about AI in their product workflows. This role suits someone who is building the skills to own accounts end to end and is ready to grow into greater independence, with support from your manager and senior teammates. Responsibilities Help own the value plan for accounts in your book, connecting the business problem that led the customer to buy Mixpanel with the outcomes they measure. Build relationships with business and technical stakeholders, aligning Mixpanel's capabilities to what customers care about most. Support discovery on customer priorities and pain points, and turn what you learn into adoption plan updates. Partner with your Account Executive
About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team The Customer Value Architects team sits inside the revenue organization and owns the connection between what customers buy and what they actually get out of Mixpanel. We turn product usage into measurable business outcomes, working across onboarding, adoption, and renewal to make sure customers see the value they signed up for. About the Role The right candidate is a relationship-first advisor who connects a customer's Mixpanel investment to real outcomes for a defined book of accounts. You'll own the adoption and value plan for each account end to end: understanding why the customer bought Mixpanel, tracking whether they're getting the ROI they expected, and driving the enablement and product usage that gets them there. You'll build trusted relationships with business and technical stakeholders, partner closely with your Account Executive and renewal counterparts, and bring a growing point of view on how customers should think about AI in their product workflows. This role suits someone who can own a project end to end and is ready to start extending their influence beyond their own accounts to the wider team. Responsibilities Own the value plan for each account in your portfolio, connecting the business problem that led the customer to buy Mixpanel with the outcomes they measure. Build relationships with business and technical stakeholders, aligning Mixpanel's capabilities to what customers care about most. Run discovery on customer priorities and pain points, and turn what you learn into concrete adoption plans and internal updates. Partner with your Account Executive on expansion and y
About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team The Customer Value Architects team sits inside the revenue organization and owns the connection between what customers buy and what they actually get out of Mixpanel. We turn product usage into measurable business outcomes, working across onboarding, adoption, and renewal to make sure customers see the value they signed up for. About the Role The right candidate is a relationship-first advisor who connects a customer's Mixpanel investment to real outcomes for a portion of a defined book of accounts. You'll help own the adoption and value plan for each account: understanding why the customer bought Mixpanel, tracking whether they're getting the ROI they expected, and supporting the enablement and product usage that gets them there. You'll build trusted relationships with business and technical stakeholders, partner closely with your Account Executive and renewal counterparts, and start developing a point of view on how customers should think about AI in their product workflows. This role suits someone who is building the skills to own accounts end to end and is ready to grow into greater independence, with support from your manager and senior teammates. Responsibilities Help own the value plan for accounts in your book, connecting the business problem that led the customer to buy Mixpanel with the outcomes they measure. Build relationships with business and technical stakeholders, aligning Mixpanel's capabilities to what customers care about most. Support discovery on customer priorities and pain points, and turn what you learn into adoption plan updates. Partner with your Account Executive
About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team The Customer Value Architects team sits inside the revenue organization and owns the connection between what customers buy and what they actually get out of Mixpanel. We turn product usage into measurable business outcomes, working across onboarding, adoption, and renewal to make sure customers see the value they signed up for. About the Role The right candidate is a relationship-first advisor who connects a customer's Mixpanel investment to real outcomes for a defined book of accounts. You'll own the adoption and value plan for each account end to end: understanding why the customer bought Mixpanel, tracking whether they're getting the ROI they expected, and driving the enablement and product usage that gets them there. You'll build trusted relationships with business and technical stakeholders, partner closely with your Account Executive and renewal counterparts, and bring a growing point of view on how customers should think about AI in their product workflows. This role suits someone who can own a project end to end and is ready to start extending their influence beyond their own accounts to the wider team. Responsibilities Own the value plan for each account in your portfolio, connecting the business problem that led the customer to buy Mixpanel with the outcomes they measure. Build relationships with business and technical stakeholders, aligning Mixpanel's capabilities to what customers care about most. Run discovery on customer priorities and pain points, and turn what you learn into concrete adoption plans and internal updates. Partner with your Account Executive on expansion and y
About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their in revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do You will act in a player-coach capacity and will be accountable for supporting associates in delivering against target set goals and mentoring in subject matter expertise. You will manage a small team of TechOps Payments Analysts. Responsibilities Champion metrics-driven analysis to continuously assess and optimize team performance, with a strong focus on automation Leverage automation to streamline data reporting and deliver timely, data-driven insights to management/key stakeholders Utilize data as a core tool for guiding people management strategies and optimizing team productivity Play a key role in weekly business reviews (WBR), using data to lead discussions support decision-making Manage capacity and scheduling, dividing and assigning work between team members. Lead independent discussions with TechOps, Engineering and XFN Partners to unblock complex reconciliation issues. Ensure your team has strong data analysis and Technical skills needed to be successful in their role. Setting clear goals and expectations for individual and team performance. Foster a culture of continuous improvement to refine team processes and procedures. Support recruitment and hiring initiatives. Coach and mentor individuals to meet career via structured career development conversations. Provide continuous performance feedback and facilitate periodic formal performance reviews. Drive and own initiatives that make the
Sendbird is on a mission to build the AI workforce of tomorrow. Sendbird is the omnichannel AI agent platform enterprises choose to elevate the customer experience by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages. We are the omnichannel AI agent platform that enterprises choose to elevate customer experience. Trusted by 4,000+ of the world’s most popular apps—including industry leaders like Match Group, Rakuten, Yahoo, and Coupang—Sendbird powers over 7 billion messages every month. The Sendbird Revenue Operations team is looking for a Head of Marketing Operations. The Revenue Operations team brings together Marketing Operations, Sales Operations, CX Operations, and Data Insights — together, we own the processes, systems, and analytics that power the entire lead-to-cash cycle. It's a fast-moving, high-impact function, and this role is central to how we grow. Reporting to our Head of Revenue Operations, you'll own the monitoring and enablement of lead and pipeline delivery. We're looking for someone who really gets marketing — someone who can build the systems, processes, and workflows that help our marketing efforts thrive and scale. This role is based in our San Mateo, California office, with the team on-site Monday, Wednesday, and Thursday each week (3+ days). This is an IC role that owns the function, the strategy, and vendor relationships. You'll be joining a team that moves with urgency, thinks in data, sweats the details, and is genuinely energized by building a high-quality pipeline for Sales. If that sounds like your kind of environment, we'd love to talk! What you will do: Lead our Marketing Operations efforts, and be a partner to the Head of Demand Generation and our Marketing stakeholders. Manage our external MOps agency that executes our Campaign Operations. Platform and Systems Ownership Own the Marketing technology stack a
Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! The Chief of Staff is a strategic leadership role focused on optimizing sales operations, enabling revenue growth, and ensuring alignment between sales execution and company objectives. This exciting career opportunity offers a blend of operational oversight, strategic planning, and cross-functional collaboration. Key Responsibilities Sales Strategy & Execution: Partner with the CRO to define and implement sales strategies, forecasts, and performance metrics. Operational Excellence: Streamline sales processes, including pipeline management, CRM optimization, and sales enablement tools. Cross-Functional Coordination: Work closely with marketing, product, and customer success teams to ensure cohesive go-to-market execution. Performance Analytics: Monitor sales KPIs, conduct data-driven insights, and recommend adjustments to improve conversion rates and revenue attainment. Team Leadership: Contribute to sales operations, business development, and support functions, fostering a high-performance culture. Stakeholder Management: Serve as a liaison between sales leadership and executive teams, ensuring clear communication and strat
Bloomreach is building the world’s premier agentic platform for personalization .We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. About the Role: The Strategic Partner Manager will own a portfolio of Growth focused agency partners. This includes managing the day-to-day interactions and building relationships with agency partners. Additionally, enabling Shopify system integrators and digital agencies in Southern Europe who will implement, refer and manage Bloomreach solutions. This is a quota carrying role for someone who is passionate about creating and building partnerships that are mutually beneficial, driving sourced and influenced revenue. The role will facilitate collaboration between agency partners and align cross functionally with Sales, Customer Success, Enablement, Delivery, and Marketing, to drive success. This role reports into the Associate Director, Agency Partnerships. What you'll Do: Build, own
Bloomreach is building the world’s premier agentic platform for personalization .We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. About the Role: The Strategic Partner Manager will own a portfolio of Growth focused agency partners. This includes managing the day-to-day interactions and building relationships with agency partners. Additionally, enabling Shopify system integrators and digital agencies in Southern Europe who will implement, refer and manage Bloomreach solutions. This is a quota carrying role for someone who is passionate about creating and building partnerships that are mutually beneficial, driving sourced and influenced revenue. The role will facilitate collaboration between agency partners and align cross functionally with Sales, Customer Success, Enablement, Delivery, and Marketing, to drive success. This role reports into the Associate Director, Agency Partnerships. What you'll Do: Build, own
About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. We are seeking a temporary, full-time Sr. Technical Recruiter based in LATAM to support our hiring efforts during a high-growth period. This is a 6-month contract role primarily focused on technical recruiting, with flexibility to support non-technical roles as business needs evolve. This role will support hiring across LATAM and the U.S., partnering closely with hiring managers and the broader recruiting team to deliver high-quality talent pipelines and an exceptional candidate experience. What You’ll Do Own full-cycle recruiting for primarily technical roles (e.g., engineering, infrastructure, etc.), with flexibility to support non-technical roles as needed Partner closely with hiring managers to define role requirements, hiring strategy, and ideal candidate profiles Source, engage, and attract top technical talent across LATAM and U.S. markets using AI-first sourcing tools and other channels Build and maintain strong candidate pipelines across key regions and talent segments Conduct initial screens to assess technical alignment, experience, and culture fit Deliver a high-quality, consistent candidate experience throughout the hiring process Man
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role: As the Senior Manager, GTM Strategy & Operations, you'll be a strategic partner to senior Sales leadership and own the most consequential decisions shaping how Square's go-to-market organization is structured, prioritized, and scaled. You'll partner with senior leaders across GTM, Finance, Analytics, and Product/Engineering to translate company priorities into clear GTM direction and shape the bets that define Square's revenue trajectory. This is a hands-on strategic role. You'll define the right questions, bring an independent point of view on where our GTM motion needs to evolve, and influence executive decisions through structured frameworks, financial rigor, and sharp written narrative. You'll al
Mid-Market Retail Solutions Engineer Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. After spending years building the best POS platform for restaurateurs, Toast has recently expanded its offerings into retail concepts. This role requires a founder’s mindset as we build the Retail Solutions Engineering team to support Toast’s growth in this new vertical. The ideal candidate thrives in ambiguity, enjoys building processes alongside evolving products, and is energized by helping shape a new business line from the ground up. We are looking for a product and application expert who will serve as the technical lead within the mid-market sales process, with the objective of driving revenue. Mid-market retail deals are multi-location, multi-stakeholder, and technically complex, spanning integrations, data migration, network and hardware architecture, and enterprise-grade security review. This role works cross-functionally with Sales, Product Management, Partnerships, and Implementation to ensure solutions are technically sound, scalable, and aligned to customer needs. As a Mid-Market Retail Solutions Engineer, you will be part of the founding team helping to revolutionize the way the retail industry does business by pairing technology with an unrivaled commitment to customer success. You will help multi-unit retail operators streamline operations, increase revenue, and deliver amazing customer experiences through our platform that combines retail point of sale, customer-facing technology, and award-winning customer support. In this role, you will be challenged to take on meaningful projects that will help shape the future of the company. Join us as we empower the retail community to delight customers, do what they love, and thrive. A day in the life (Responsibilities) Serve as the technical lead on mid-market retail opportun
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role Block is looking for an entrepreneurial sales leader to build and lead our Strategic Product Sales organization—a specialized team responsible for accelerating adoption of our highest-priority products across new and existing customers. This is a builder role. You'll partner cross-functionally to identify where we're underpenetrated, develop the commercial strategy to unlock growth, and create scalable cross-sell motions that drive product adoption at scale. You'll lead a team of product sales specialists while partnering closely with Account Executives, Account Managers, Product, Marketing, Revenue Operations, and Enablement to improve how strategic products are sold across the business. Success in this
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