Ride Services Technical Trainer in Helsinki

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. What you’ll do: Build and maintain high-throughput backend services using Go . Collaborate with product managers, designers, and frontend developers to ship features that support internal support agents across the globe. Design systems that are scalable , resilient , and easy to maintain. Lead and contribute to architectural discussions and technical decision-making. Write well-tested code and help the team maintain high code quality standards. Our humble expectations: 7+ years of professional software engineering experience, with a proven track record of building and scaling complex systems. 2+ years of production experience in Golang , with the ability to mentor others and drive best practices across the team. Strong hands-on experience with both SQL and NoSQL databases — especially Cassandra. Solid understanding of designing and operating low-latency, high-throughput distributed systems . Nice to have Background in Node.js or other backend languages. Familiarity with cloud infrastructure (AWS, GCP) and event-driven architectures. Previous on-call experience , with a pragmatic approach to reliability and incident management. What we value A product-oriented mindset — you think beyond the ticket, understand the “why” behind the work, and aim to create real

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. We are looking for a Senior Full-Stack Engineer to help build and evolve our new Common case-management system, powering support-case handling across DoorDash, Wolt, and Deliveroo. You will own significant end-to-end initiatives across backend services and agent-facing tools: case lifecycle, routing and assignment, queue management, case evidence and history, and migration from legacy systems. This is a hands-on product engineering role for someone who can turn ambiguous customer and operational problems into durable technical solutions. What you’ll do Lead one or more project-level Case Management initiatives from discovery and design through rollout, measurement, and operational ownership. Build scalable backend services and React-based internal tools used by support operators and administrators. Design reliable case-management capabilities, including case creation, routing, assignment, transfers, audit history, notes, attachments, and queue-management workflows. Help deliver feature parity with legacy platforms while safely migrating traffic across DoorDash, Wolt, and Deliveroo. Make and own technical decisions within your scope; write project-level design documents, identify dependencies and risks, and break work into parallelizable delivery plans. Partn

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Our company, Wolt License Services (WLS), is a dynamic organization specializing in payment and financial services for our parent company Wolt, a prominent platform marketplace, and Wolt’s customers. WLS currently manages all merchant payment flows across over 23 markets, ensuring strict adherence to regulatory requirements, including AML, safeguarding customer funds, and maintaining robust internal controls. As a licensed and supervised payment and e-money institution, we are committed to upholding the highest standards of integrity, transparency, and efficiency in our operations. As we continue to expand our financial services and merchant onboarding activities, we are seeking to strengthen our operational quality assurance capabilities by recruiting Compliance Quality Assurance Specialists to join our Operational Quality Assurance team. The Quality Assurance Specialist will be responsible for performing ongoing quality reviews of merchant onboarding activities, identifying operational deficiencies, supporting continuous improvement initiatives and helping ensure customer due diligence procedures are consistently executed to the expected quality standards. The role requires strong analytical skills, attention to detail and the ability to provide constructi

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Our company, Wolt License Services (WLS), is a dynamic organization specializing in payment and financial services for our parent company Wolt, a prominent platform marketplace, and Wolt’s customers. WLS currently manages all merchant payment flows across over 23 markets, ensuring strict adherence to regulatory requirements, including AML, safeguarding customer funds, and maintaining robust internal controls. As a licensed and supervised payment and e-money institution, we are committed to upholding the highest standards of integrity, transparency, and efficiency in our operations. As we continue to expand our financial services and merchant onboarding activities, we are seeking to strengthen our operational quality assurance capabilities by recruiting Compliance Quality Assurance Specialists to join our Operational Quality Assurance team. The Quality Assurance Specialist will be responsible for performing ongoing quality reviews of merchant onboarding activities, identifying operational deficiencies, supporting continuous improvement initiatives and helping ensure customer due diligence procedures are consistently executed to the expected quality standards. The role requires strong analytical skills, attention to detail and the ability to provide constructi

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. About the Team Merchant EMEA Engineering builds the technology that helps merchants join, grow, and operate successfully across our markets. Our organization brings together the strengths of Wolt and Deliveroo and supports merchants across 37 countries. We work across the merchant journey, including onboarding, business growth and support, analytics and recommendations, menu and order management, integrations, and merchant applications. Our teams sit close to the business. Rather than primarily building foundational platforms, we build products and features on top of our existing platforms to solve real merchant and market needs, including local business requirements, growth opportunities, and operational challenges. 📍This open role is based in our tech hubs in Helsinki or Berlin . Please note: This role requires being based in Berlin/Helsinki on a hybrid basis. We are currently unable to offer fully remote work, visa sponsorship, or relocation support for this opportunity. What You'll Do As a Fullstack Engineer, you'll contribute to products and services used across the merchant experience. You'll: Build and maintain production software across backend services and user-facing applications. Work on areas such as merchant onboarding, analytics, r

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. About the team We, the Marketing Tech team, are looking for a passionate and driven Golang/Python Backend Software Engineer. We are a product-focused team that emphasizes enabling the scaling and efficiency of campaigns and marketing efforts both inside and outside of Wolt. The MarTech team is currently building internal services around marketing and consent use-cases to allow our marketing stakeholders to drive marketing campaigns in and out of the app, and ensure we provide and maintain a compliant experience throughout the whole process. We empower marketing with the tools to fully set up and run their campaigns independently so as not to be blocked by product or engineering. In our team, you can expect to face many different types of projects across the realm of acquiring users and keeping them engaged. You’ll work on both maintaining and expanding existing services, as well as planning and designing new ones. Our project types vary a lot, from services used in the core Wolt flow, services for automation or to enable our Marketing teams, ETL jobs, as well as streaming processing workers. Some examples of projects include our in-house built: Audience management tool in Golang Marketing attribution powered by Spark Consents management platform in Golang Bi

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. About the Team World-class customer service is one of the cornerstones of Wolt 💙 We're about delivering exceptional customer experiences and are looking for someone who understands the power of outstanding support. Someone who thrives on leading an engineering team to excellence and who believes in the importance of effective communication. Imagine being at the helm of a team dedicated to ensuring every customer interaction is a delight. As an Engineering Manager in this team, you'll have the opportunity to lead a diverse team of engineers who are passionate about building top-notch support products and tools. With your guidance, they'll be empowered to tackle challenges head-on and build a high-load real-time system, crucial to continue supporting the growth of our business. About the Role You'll be the driving force behind our support operations, leading a cross-functional team across backend, web, and mobile development. Fostering their growth, and ensuring they have the support they need to thrive. Your days will be filled with collaboration, mentorship, and strategic planning as you lead your team through the weekly cycle, create personal development plans, and conduct regular one-on-ones. But it's not just about leading a team; it's about making an im

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you a numbers-driven Tax professional who’s just as comfortable digging into data as you are into tax rules? Do you get a kick out of finding smarter, more efficient ways to work – and are you curious about how AI and automation could change the way tax teams operate? If so, we’d love to chat! As we continue to scale, we’re now looking for a Tax Manager to join the team. This is a role with a wide and not entirely fixed scope – you’ll assist with tax audits, contribute to a variety of tax related projects, and support certain tax reporting tasks. The exact mix of work will shift over time as our needs evolve, so we’re looking for someone who’s comfortable with ambiguity and enjoys helping shape their own role. Everybody is accountable for their own workload and takes pride in being meticulous and precise. We also enjoy learning and developing as we go - it’s important that you share this approach! :) What you’ll be doing Contribute to a wide range of tax related projects in the field of direct and indirect tax and transfer pricing, from process improvements to ad-hoc initiatives Work with large volumes of tax data – find creative and efficient ways to gather, structure and make the most of it Assist in tax audits across the markets we operate in Support

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, we help local merchants reach more customers, and the New Verticals teams make sure those partners have a great experience working with us. You'll join the Quality team in New Verticals EMEA, which works across both regional and global levels to improve how we support, onboard and grow our merchant partners across all of our markets, including Wolt and Deliveroo. You'll sit at the intersection of merchants, account management, and our support and quality organizations. You'll work on large, cross-market initiatives and partner closely with our regional teams and global heads. What you'll be doing This role is about taking a global view of merchant quality and operational excellence, and turning what you find into initiatives that make best practices. You contribute to our quality targets – most importantly reducing items not found and cancellations, and improving efficiency and product substitutions. You'll own the initiatives and projects you drive, for instance occasions and go-to-market, and you'll work hands-on with the internal team stakeholders, while staying close to the merchant experience. Day-to-day in this role you'll: Act as the point of contact and build feedback loops between merchant-facing teams, product and customer support, helping

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. About the Team The Unified Privacy Platform team’s mission is to earn the trust of every DoorDash user by upholding their right to privacy, consent, and transparency. We are building a common privacy foundation across DoorDash, Wolt, and Deliveroo so Consumers, Dashers, and Merchants can understand how their data is used, control their choices, and exercise their privacy rights through simple, consistent experiences. Our work is organized around three connected pillars: the Privacy Center, a unified user-facing destination for privacy controls and rights; the Unified Privacy Platform, which captures and enforces consent, policy, jurisdictional requirements, and privacy actions; and Privacy Operations and Intelligence, which gives Legal, Support, Privacy, and engineering operators the workflows, diagnostics, audit history, and automation needed to resolve privacy work safely and efficiently. Together, these capabilities turn fragmented, one-off compliance work into reusable platform primitives that can support new products, brands, and emerging regulations. About the Role DoorDash is looking for an Engineering Manager to lead the Unified Privacy Platform team. You will lead a team of backend and platform engineers responsible for the next generation of

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. About the Role.. As a Wolt Market Supply Chain Manager, you will play a key role in managing and continuously improving the supply chain for Wolt Market in Finland. You will take ownership of a broad portfolio of Supply Chain responsibilities, including inventory and availability management, demand forecasting, supplier performance and operational supplier management. You will use data and strong commercial judgement to balance availability, inventory, shrinkage, and profitability, ensuring that Supply Chain decisions support both our customers and the overall performance of the business. The role requires a high degree of independence and ownership. You will identify opportunities and challenges, translate analysis into actions, and drive complex Supply Chain initiatives from problem definition through implementation and follow-up with limited guidance. You will work particularly closely with the Finland Supply Chain Analyst and act as an experienced sparring partner to the Finland Category and Store Operations teams. You will also collaborate closely with colleagues across the regional Supply Chain team and the wider Wolt Market Supply Chain community, sharing knowledge, contributing to common initiatives and supporting the continuous development of our Su

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. About the Team Cx App Foundations is a platform organisation within our global Cx organisation. It provides shared consumer foundations and platform capabilities used by engineering teams across Wolt, DoorDash, and Deliveroo. Within this organisation, the Velocity team owns the paved road for consumer app development across mobile and web: shared SDKs and client foundations, integration patterns and multi-brand customisation, migration playbooks and reference implementations, and developer tooling that makes building on shared foundations fast and safe. Our mission is to reduce the cost, time, and risk of building consumer experiences across platforms and brands. Product teams own customer-facing experiences; our job is to make sure they can spend their time on delivering delightful experiences. The team is AI-native: AI is a default part of how we design, build, and ship software. About the Role As the Engineering Manager, you will lead a team of experienced engineers across mobile and web, collaborating closely with product teams, design, and adjacent platform organisations across three brands. Your primary responsibility will be owning the team's roadmap and delivery of shared client foundations, and driving their adoption across the organisation, so that

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. About the Team The Platform Hiring Team (PHT) is building a centralized, technology-enabled hiring engine for repeatable, high-volume roles across supported DoorDash, Deliveroo and Wolt businesses. You'll join Platform Hiring Operations, PHT's business-facing team. This team owns demand, market context, and pipeline health: translating business needs into hiring plans, keeping stakeholders ahead of risk, and clearing blockers before they reach the execution team. About the Role You'll own business readiness, attraction, and pipeline health for Wolt Market across the North region. You'll translate business needs into hiring plans, validate demand against strategy and cost, coordinate Marketing and sourcing partners, activate roles when requirements are complete, and monitor progress against hiring dates. You'll advise business leaders on hiring strategy, market conditions, timing, location, quality, and delivery trade-offs using funnel and talent-market evidence. When pipeline volume declines, you'll coordinate targeted sourcing interventions and ensure the execution team has sufficient pipeline. You'll proactively coordinate blockers across onboarding, background checks, training capacity, HR, and local operations. You'll identify recurring friction and work

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Wolt is part of DoorDash, and together we run one of the fastest-growing tech companies in Europe. We’re looking for a VAT Manager to join us as an in-house advisor on VAT matters across the business. You’ll work closely with Finance, Legal, Business and Product teams, translating VAT rules into clear, practical guidance for the wider organisation. What you’ll be doing This role is primarily advisory: you’ll be the go-to person for VAT questions across the business, working on several projects in parallel rather than owning a single recurring process. You’ll partner with teams across multiple functions to make sure VAT is considered early and handled correctly. Day-to-day in this role you’ll: Provide VAT advisory support to multiple teams and projects across the business Review new products and features for their VAT treatment and implications Review contracts from a VAT perspective, flagging risks and suggesting language Identify, assess and manage VAT risks Support in VAT audits, coordinating with tax authorities and internal stakeholders Support specific reporting obligations, such as CESOP, as an SME Our humble expectations We think you’ll thrive in this role if you enjoy variety, can manage several projects at once, and are comfortable

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Who We Are Global Marts builds the technology behind DoorDash's own grocery and retail operations across DashMart, Wolt Market, and Deliveroo Hop. Our systems decide what products our stores stock, how much inventory to purchase, which vendors to source from, how warehouses execute orders, and what prices customers see. We build everything from forecasting and replenishment systems to vendor management, warehouse execution, labor scheduling, space optimization, and pricing. Our in-house forecasting platform has replaced third-party solutions and now powers production globally. This isn't a traditional CRUD backend environment. Much of our work involves designing new systems that solve complex operational problems at global scale. What You'll Do As a Senior Backend Engineer, you'll work primarily with Go or Kotlin and take end-to-end ownership of production systems and complex technical initiatives. You'll: Design, build, and operate backend systems that support inventory, purchasing, warehouse operations, pricing, and fulfillment. Own technical solutions from problem definition and design through implementation, deployment, monitoring, and production operation. Work on data-heavy systems where software engineering meets forecasting, optimization, and