Sales Development Director Jobs

You lead rollouts, monitor health and usage, and keep stakeholders informed. You bring the technical fluency to guide deployment and adoption decisions, connect technical priorities to business outcomes, and engage specialists when deeper expertise is needed. You partner with Sales on expansions and renewals, and with Solutions, Support, Product, and Engineering on implementation, issues, and feedback. What you’ll do here Own onboarding and rollout plans for new customers; coordinate with Sales and Solutions for a smooth, successful implementation of Coder’s platform. Remove barriers to adoption so customers achieve their desired outcomes expediently. Engage with customers to understand goals, challenges, and use cases, and provide tailored guidance and recommendations. Own the account’s technical success plan: translate customer goals and deployment context into adoption milestones, technical priorities, and a roadmap for broader use of Coder. Align owners and timelines, and track progress against agreed outcomes. Guide customer admins and platform teams on deployment readiness, configuration best practices, and ongoing adoption. Lead technical discovery, facilitate admin enablement, and troubleshoot common adoption blockers; coordinate Solutions, Support, or Engineering for architecture design, complex implementations, and deeper troubleshooting. Identify expansion opportunities within existing accounts, and partner with Sales on upsell and cross-sell motions. Oversee renewals and forecasting, ensuring timely, successful commitments. Serve as the primary point of contact for inquiries, issues, and escalations, and collaborate with Coder teams to resolve them. Monitor and report on customer health and usage, including technical risks and progress toward adoption milestones. Develop deep expertise in Coder’s products to provide global customer coverage. What we’re looking for 5+ years in customer success or a technical customer-facing role, with experience independe

Let us describe the challenge we offer We are looking for an experienced Head of Customer Engagement to lead and elevate the customer journey across the Benelux region. In this role, you will be responsible for creating a seamless and premium customer experience across all touchpoints, driving customer loyalty, advocacy, and business growth. You will lead the Customer Experience function, translate customer insights into meaningful improvements, and ensure strong alignment between customer needs and business objectives. A key part of the role is owning the customer communication framework and CRM strategy across the customer lifecycle. Working closely with Sales and Marketing teams, you will ensure customers receive the right communication through the right channels at the right time, creating a consistent and engaging experience. What you'll do Own and continuously improve the end-to-end customer journey across all touchpoints. Lead the Customer Experience operation across the Benelux markets, ensuring premium service delivery and strong operational performance. Drive Voice of the Customer initiatives and translate insights into tangible improvements. Develop customer loyalty, retention, and community engagement strategies. Define and optimize customer communication journeys and CRM programmes across the customer lifecycle. Partner with Sales and Marketing to coordinate customer communications and engagement strategies. Monitor and improve key performance indicators, including customer satisfaction, service levels, employee engagement, and operational efficiency. Lead, coach, and develop a high-performing customer-centric team. Collaborate closely with regional and global stakeholders to deliver a consistent customer experience. Who you are Bachelor's or Master's degree in Business, Marketing, Customer Experience, or a related field. Proven leadership experience within Customer Experience, CRM, customer operations, or related customer-facing functions. Strong knowl

The Senior Engagement Manager is a trusted advisor within the Forward Deployed Engineering (FDE) organisation. You are responsible for the end to end GTM of the FDE and Training organisations, working closely with account teams and customers. You will independently scope complex engagements with multiple workstreams spanning data and AI which will deliver outcomes for our largest customers. The impact you will have: Strategic Leadership: Independently scope and lead large, complex initiatives with multiple workstreams and diverse stakeholders. Advanced Selling: Drive the full-cycle sales of standard and customized Professional Services & Training (PS&T) programs, pulling in best practices for Centers of Excellence (CoEs) and migrations. Account Growth: Identify and pursue upsell and cross-sell opportunities within existing customers to meet or exceed revenue targets. Cross-Functional Alignment: Partner with Sales and GTM teams to prioritize regional PS&T targets aligned with growth goals. Customer Sentiment: Proactively monitor customer sentiment and take corrective actions or escalate to ensure high satisfaction. What we look for: 7-10 years running a Professional Services line of business. 10+ years in senior customer-facing roles with a mix of influencing and execution. Deep understanding of PS&T offerings, including Partner funding programs (Microsoft, AWS, Google). Strong knowledge of Databricks architecture, competitors, and migration benefits. Proven track record of managing large-scale program plans and service delivery. Ability to travel up as required. About Databricks Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databric

Let us describe the challenge we offer We are looking for an experienced Head of Customer Engagement to lead and elevate the customer journey across the Benelux region. In this role, you will be responsible for creating a seamless and premium customer experience across all touchpoints, driving customer loyalty, advocacy, and business growth. You will lead the Customer Experience function, translate customer insights into meaningful improvements, and ensure strong alignment between customer needs and business objectives. A key part of the role is owning the customer communication framework and CRM strategy across the customer lifecycle. Working closely with Sales and Marketing teams, you will ensure customers receive the right communication through the right channels at the right time, creating a consistent and engaging experience. What you'll do Own and continuously improve the end-to-end customer journey across all touchpoints. Lead the Customer Experience operation across the Benelux markets, ensuring premium service delivery and strong operational performance. Drive Voice of the Customer initiatives and translate insights into tangible improvements. Develop customer loyalty, retention, and community engagement strategies. Define and optimize customer communication journeys and CRM programmes across the customer lifecycle. Partner with Sales and Marketing to coordinate customer communications and engagement strategies. Monitor and improve key performance indicators, including customer satisfaction, service levels, employee engagement, and operational efficiency. Lead, coach, and develop a high-performing customer-centric team. Collaborate closely with regional and global stakeholders to deliver a consistent customer experience. Who you are Bachelor's or Master's degree in Business, Marketing, Customer Experience, or a related field. Proven leadership experience within Customer Experience, CRM, customer operations, or related customer-facing functions. Strong knowl

CSQ128R175 As a Senior Engagement Manager at Databricks, you will play a critical role in leading and scaling the Forward Deployed Engineering (FDE) motion across a Business Unit or region. This position is ideal for someone who has been hands-on with data and AI technologies, understands architecture and delivery deeply, and now wants to transition into a customer-facing, sales-aligned leadership role. You will act as a trusted advisor to executives and a strategic partner to account teams, combining technical credibility with commercial impact. This quota-carrying role goes beyond managing individual engagements — you will embed FDE into Databricks’ broader platform growth, ensuring our customers achieve measurable business value from their investments. The impact you will have Lead the Forward Deployed Engineering motion in your region, aligning closely with Sales, Delivery, and Field Engineering leadership. Drive adoption and expansion by positioning and selling standard and customized Forward Deployed Engineering and training offerings from discovery through closing. Integrate services into platform deals, ensuring customers achieve measurable business outcomes. Act as the technical-commercial bridge: leverage your technical background to engage in architecture discussions, scope solutions, and guide customers toward successful implementations. Shape account strategies by aligning service offerings with client goals, transformation roadmaps, and long-term success. Collaborate with partners (GSIs, RSIs, cloud providers) to co-sell, develop joint account strategies, and deliver integrated services. Bring industry expertise to conversations with customers, demonstrating the art of the possible, creating demand, and building credibility as a trusted advisor. Demonstrate technical depth on Databricks and data/AI platforms to scope engagements, support solutioning, and lead technical conversations. Coach and mentor junior Engagement Managers, supporting peer developm

Product Manager, Global Self-Serve Product About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Global Self-Serve Product team's goal is to make Stripe the #1 self-serve financial infrastructure provider for users outside the U.S. We drive product-led growth for the millions of users who adopt Stripe without a sales relationship, and we own self-serve activation goals across our ex-US business. We're a cross-functional team of Engineers, Data Scientists, Growth Marketing Managers, Designers, and Product Managers, organized around three focus areas: Growing our self-serve domestic business across a portfolio of our core, mature markets Growing cross-border self-serve business across the next wave of emerging markets and launching bespoke registration, onboarding and upsell pathways for new markets Raising the bar on the quality of the localized experience of our international users by building and improving our localization platform at scale About the role Most of Stripe's future users outside the US will never speak to a salesperson—they'll discover, sign up, and scale on Stripe entirely on their own. Getting that self-serve journey right, in every market and language, is one of the biggest growth opportunities ahead of us. We're looking for a Product Manager to own self-serve activation and growth across our ex-US business. You'll set the strategy for how we win self-serve users in international markets and then make it real—turning funnel data and customer insight into a sequenced roadmap, a

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity We are looking for a highly motivated, results-oriented Deal Desk Analyst! Join our Finance organization as a phenomenal teammate who thrives working collaboratively with multiple departments in a growth positive environment. This role will be key in maximizing the value of New Relic products sold along with the related revenue associated to those sales. The primary focus of this position will be to help structure profitable and compliant transactions that address the needs of a diverse set of internal corporate customers, safeguard New Relic revenue, and increase the effectiveness and productivity of our sales teams. The right person for this job will have the ability to work across departments with disparate needs and excel at problem solving through critical analysis and is challenged by process review and continuous improvement. What you'll do Cultivate and sustain strong working relationships with pivotal business partners (e/g Finance, Legal, Support, etc.) to help facilitate the review and approval process. Work with cross functional teams ( e.g., Legal, Finance, Product, etc.) focusing on complex pricing/commercial terms and provide options to provide the means to Sales to address and surmount customer objections while maximising revenue/bookings. Build and review a variety of order forms with differing levels of complexity for accuracy, while ensuring all required approvals, such as discounts and contractual terms, are obtained and clearl

Citi's Investor Services Technology group is seeking a strategic and technically accomplished Services Pricing Studio Technology Lead the design and delivery of a transformational pricing platform that powers how Citi prices, structures, and wins Investor Services mandates globally. The Pricing Studio will serve as the definitive tool for Sales, Product, and Finance teams — enabling dynamic fee modelling, scenario analysis, competitive benchmarking, and deal approval workflows. You will lead a focused engineering team and work in close partnership with Investor Services business leadership, Finance, and Data teams to build a platform that directly influences Citi's revenue growth and competitive positioning. This role demands a rare combination of pricing domain expertise, data engineering depth, AI driven engineering acceleration and the ability to translate complex commercial logic into elegant, scalable software. Responsibilities: Pricing Studio Platform Design and deliver the Pricing Studio as a unified, self-service platform for fee modelling, deal structuring, and pricing approval — supporting all Investor Services products including Fund Admin, Custody, and Securities Finance. Dynamic Pricing Engine Architect a configurable, rules-driven pricing engine capable of modelling complex fee structures, volume discounts, bundled pricing, and multi-product deal economics — with real-time scenario comparison and profitability analysis. Deal Approval Workflow Implement structured deal approval and governance workflows — integrating pricing decisions with Finance sign-off, risk thresholds, and regulatory guardrails to ensure every deal is commercially sound and compliant. Stakeholder Partnership Act as the primary technology partner for Sales, Product, Finance, and senior busi

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Join the Coram/CVS team as a Patient Intake Coordinator and you will support the Enteral Nutrition Center with the initial admission of patients onto service with the Company. In this role, you will maintain communication and workflow between the branch, Sales staff, Insurance Verification team, and referral sources, helping to ensure new patients are receiving excellent care while on our services. As a Patient Intake Coordinator you will… * Process orders from referral sources and patients, responding to phone and fax inquiries, and resolving patient complaints * Assess patient needs and document referral requests for coordination of care. * Provide information pertaining to equipment supplies and services to applicable departments in order to bring a patient on service with the Company * Coordinate with the Insurance Verification Team to process patient details and collect benefit coverage information * Relaying insurance coverage to referral sources and patients and discuss forms required for billing with patients *Training will occur virtually & must be able to work alone This is a full-time, permanent, work from home benefited position and is NOT through an agency. Pay Range: $19-21 per hour range Required Qualifications * Minimum two years experience in customer service

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. As the VP, Financial Planning & Analysis – Front Store you will provide comprehensive financial support to the +$20B Retail Business. This role includes leadership over all segment front store sales and margin financial planning and analysis. This position requires exceptional leadership and motivational skills to successfully support the SVP of Retail Field & Store Operations, SVP of Chief Merchandising Officer and various other SVP & VP business leaders, plus several matrix team members in Finance and Operations. Primary responsibilities for this position include helping to set strategic goals, improve organizational effectiveness, and manage financial results. You will lead the annual budgeting, monthly forecasting, monthly close, and detailed variance analysis to support the business. Additionally, this position will: Lead and execute change within the finance organization to support the evolving pharmacy operations Acquire talent, mentor team members and build/maintain a high-performance culture Develop and engage operations with significant and complex financial analysis that lead to improved productivity and or substantial cost savings Drive operational efficiency and lea

Work Flexibility: Hybrid As a Post Market Quality Engineer, you will be responsible for continuous product and process quality improvements. You will conduct investigations into Customer Complaints, identify emerging trends, dictate action plans, and eventually own NC/CAPAs. You will support root cause activities and identify potential failure modes, risks, and resolve customer issues appropriately. This role is Hybrid/Onsite in Redmond, Washington. What You Will Do Analyze and present post-market quality data including complaints, service reports, Q-metrics, and trending to identify continuous improvement opportunities. Investigate customer complaints and drive records to timely closure. Own and support Nonconformance (NC) and Corrective and Preventive Action (CAPA) investigations. Partner with customers and cross-functional teams including R&D, Regulatory Affairs, Field Service, and Sales to resolve product quality issues. Conduct and maintain risk analyses, document findings, and support Risk Management activities. Calculate failure and harm occurrence ratings using field performance data. Provide post-market quality input related to product safety, reliability, durability, and design performance. Ensure compliance with Quality System Regulations (QSRs), internal procedures, and applicable quality standards. Communicate product quality insights and trends to internal and external stakeholders. What You Need Bachelor's degree in Engineering, Science, or a related technical discipline. 0 - 2 years of professional experience. Strong analytical and problem-solving skills. Excellent communication and collaboration skills. Ability to manage multiple priorities and work effectively in a fast-paced environme

Job Requisition ID # 26WD101479 Position Overview We are looking for an experienced, highly organized, and collaborative Principal Program Manager, Business Operations to join the LEEP Office of the Chief of Staff. This role is responsible for the operational execution, program coordination, tracking, and reporting that helps LEEP run effectively. LEEP sits at the intersection of technology and the business, building and enhancing systems and tools that enable teams across Autodesk, including Sales, Finance, Marketing, and others, to succeed. The Office of the Chief of Staff establishes the operating framework that helps LEEP work effectively as one organization. This role helps shape, evolve, operationalize and ultimately supports that framework by managing the processes, tools, data, and recurring activities required to keep the organization organized and on track. You will be responsible for maintaining, the governance rhythm, visibility across key programs and operational activities, coordinating inputs and deliverables across teams, tracking commitments and milestones, preparing reporting, and ensuring timely follow-through. You will also manage several recurring business operations processes, including budget coordination, contractor operations, organizational reporting, meeting cadences, and other cross-functional activities. This position offers flexibility, allowing for on-site, hybrid, or remote work in the United States or Canada, with up to 20% travel to Autodesk office locations and Autodesk-sponsored events. Responsibilities Business Operations & Reporting: Manage recurring business operations

Job Requisition ID # 26WD101525 Position Overview Autodesk is seeking a driven and customer-focused Senior Associate Digital Business Representative (DBR) to independently manage transactional digital sales opportunities and drive KSO attainment. In this intermediate-level role, you will own inbound and signal-based outbound motions, manage the full sales cycle for low-to-moderate complexity transactions, and deliver a seamless digital buying experience. You will leverage CRM insights, digital signals, and structured sales discipline to prioritize effectively and close business within defined ACV thresholds. This is a target (KSO) based role with performance incentives, reporting directly to a Digital Business Manager in San Jose, Costa Rica. There is an expectation to be in the office with frequency. Responsibilities Generate and manage pipeline through inbound calls, sales chat, MQLs, and signal-based outbound call campaigns (abandoned carts, expired quotes, trials, ecommerce triggers, etc.) Independently close transactional digital opportunities within defined ACV targets by navigating pricing discussions and managing negotiations effectively Achieve quarterly ACV, revenue, pipeline, and new logo goals Identify upsell opportunities and apply

Job Title Collection Specialist LATAM Job Description Collection Specialist LATAM: As a Collection Specialist, you will manage a portfolio of business-to-business (B2B) customers across Latin America , supporting the end-to-end collections process to ensure timely payment and healthy accounts receivable. Your role: Manage the end-to-end B2B collections process for an assigned portfolio of customers across Latin America, from invoice follow-up through payment and account resolution. Proactively contact corporate customers regarding outstanding balances, secure payment commitments, and follow up on promises to pay. Monitor aging and delinquent accounts, identify accounts at risk, and take appropriate collection actions to reduce overdue balances. Investigate and register billing and payment disputes, coordinate with the appropriate internal teams, and follow through until resolution. Support cash and payment application, including researching unapplied or incorrectly applied payments and resolving account discrepancies. Partner closely with internal stakeholders such as Finance, Sales, Customer Service, and other relevant teams to address collection issues and escalations. Maintain accurate customer account information and collection activities in the appropriate systems. Manage customer escalations professionally while maintaining strong business relationships and ensuring timely resolution. You're the right fit if: You have 1+ years of hands-on B2B collections/accounts receivable experience, managing a portfolio of corporate customers. You have experience supporting Latin American customer accounts or markets and are comfortable navigating different customers and stakeholders across the region. Experience working in a multinational company or shared-ser

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Product Analytics team at Aetna, a CVS Health company, engages with a number of functional teams across CVS businesses to serve our members with better insurance products and to support our Sales teams in selling the right product to the right customer. Lead Decision Scientists play an instrumental role in building cross-functional coalitions, defining product roadmaps that drive forward the most impact and engage with our Data Science team to deliver the appropriate business solutions. Lead Decision Scientists structure ambiguous business problems into analytics frameworks, translate data insights into recommendations for business decisions, guide the evaluation of the business impact for those decisions and prioritize possible actions based on value, feasibility and risk. To be successful in the role, Lead Decision Scientists need to excel in stakeholder management, consult with multiple business functions, recommend data-driven decisions to grow the business impact and ultimately deliver the solutions built by our Data Science team into the hands of our stakeholders. The ideal candidate will: Apply experience from strategy consulting, and analytics to successfully act as the product owner for multiple analytics initiatives. Demonstrate strong ability to communicate both technical concepts and implications to bu