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Sales Director Jobs

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C
19 days ago

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team: Value Engineering is responsible for our largest Fortune 500 customers and owns their transformation journey by working on the very frontier of what’s possible with data and AI on the Celons Platform. Partnering closely with the Sales team, Value Engineering is responsible for ensuring that the Celonis Platform is deployed to tackle the most strategic business challenges, fits into the right place in our customers’ technology stack and most importantly generates strong ROI through deep and broad deployments. The Role: As a Senior Value Engineer, you will spearhead AI and data-driven business transformation for a select number of Enterprise customers, contributing to your customer’s end-to-end value journey using the Celonis Context Model. Working alongside Lead and Principal VE's, you will combine technical execution with consulting and project management. As an AI-fluent operator, your core mandate is to orchestrate complex roadmaps and execute targeted transformation initiatives that improve how these businesses operate across their core business processes and ecosystems. The work you’ll do: Value Selling & Realization: Uncover the real issues by peeling back layers of organizational complexity. Own the Outcome from

artificial intelligenceaisalesforce
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G
19 days ago

The Customer Service Associate is responsible for providing service to inbound customer inquiries that are service-related by providing information and solutions as well as troubleshooting. This role also is responsible for sales of inbound accounts through inbound communication channels. They receive telephone calls/email/chat to handle all aspects of sales, including price quotations, product and licensing information, solicitation, negotiation, and problem resolution. Collaborates with sales team by providing administrative assistance and general support. The Customer Service Associate use various computer systems to enter and track invoices as well as customer and sales data. This position is key in growing customer relationships and vital to our team. Who You Are: You are eager to get your foot in the door and embrace the fast-paced buzz of the media world. Working for a global leader in digital content, supporting successful sales teams excites you and you thrive in a fast-paced, service-oriented environment where terrific customer support is critical. In this role, you would be responsible for providing service to inbound customer enquiries that are service-related and delivering administrative assistance and general support to the sales team. Your goal is to help our customers, internal and external, work smarter. You’re an excellent communicator across multiple mediums like phones, chat, and email, and are focused on solving problems in a manner that enhances the overall customer relationship. Your Next Challenge: Receive and process inbound sales queries from clients via the phone, email and online chat. Sell to customers and engage them in discovery activities that determine their needs, suggests relevant products and services, and gather relevant customer information. Encourage and enable customers to self-serve. Process, track, code and handle invoices and internal

Excelcustomer serviceCRM
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Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. As a Senior Talent Acquisition Partner, you'll be a key part of our TA team, contributing to how we find and attract talent at Toast. You'll manage the full recruitment process, focusing on building strong candidate pools, making sure candidates have a great experience, and adapting to different hiring needs. Toast's Talent Acquisition team prioritizes collaboration, expertise, and strong connections with our business partners. We're dedicated to finding the best candidates to support the growth of our company. If you're a recruiter with a passion for finding top talent and a proven track record of success in high volume recruiting, we'd love to hear from you. About this roll * (Responsibilities) Deliver on recruiting goals and prioritize workload to meet deadlines and changing business needs. Attract, recruit, and engage top talent for Toast’s R&D and/or G&A functions. Manage and prioritize the review of substantial inbound application volume using our Applicant Tracking System (ATS), identifying top-tier candidates quickly. Exercise sound judgment and decision-making in all aspects of the recruitment process, balancing the needs of the business with candidate experience. Skillfully navigate complex and ambiguous hiring scenarios, effectively partnering with hiring managers to clarify requirements, align expectations, and drive decision-making. Build strong relationships with hiring managers through regular recruiting syncs, effective communication, and subject matter expertise. Help deliver on key business needs by providing creative solutions and adapt recruitment strategies to address market conditions. Deliver diverse pipelines and support inclusive recruitment processes by educating hiring managers and the business on inclusive hiring practices. Leverage da

airecruitmentcustomer service
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Snowflake
📍 Chuo Ku• Full-time
19 days ago

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. ABOUT THE ROLE We are looking for a Partner Development Manager (PDM) to join our Partners & Alliances team in Japan. In this role, you will be responsible for building and scaling strategic relationships with Systems Integrators (SIs) and Consulting partners to accelerate Snowflake's growth in the Japanese market. You will work cross-functionally with field sales, marketing, and partner engineering to drive joint pipeline, co-sell motions, and partner-led customer success. WHAT YOU'LL DO Own and develop strategic relationships with assigned SI and Consulting partners. Build and execute Joint Business Plans with measurable pipeline and bookings targets. Drive partner-sourced and partner-influenced pipeline in collaboration with field sales (AEs and SEs). Enable partners to build Snowflake practices—driving certifications, training, and technical readiness Increase partner-attached opportunities across new and expansion accounts. Collaborate with marketing on joint demand-generation campaigns and events. Track and report on partner KPIs including pipeline contribution, bookings influence, certifications, and practice growth. REQUIREMENTS 5+years of experience in partner management, alliances, or channel sales within the IT industry. Prove track record of building and sca

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Dropbox
📍 Canada Select Locations• Remote• C$142.4K – C$192.6K/yr
20 days ago

Role Description As a Scaled Customer Success Manager at Dropbox, you will drive adoption, value realization, and renewal readiness across a portfolio of mid-market and small business managed customers. You will use customer and product signals to identify where engagement can have the greatest impact, then deliver timely, relevant experiences through targeted campaigns, group programs, digital touchpoints, and selective personalized outreach. You will play a central role in connecting our Programmatic and Digital Customer Success team with the Renewals Desk for scaled segment accounts. You will ensure customer health, sentiment, risk, and adoption signals translate into clear renewal-readiness actions, while identifying and qualifying customer-backed growth opportunities as Customer Success Qualified Leads (CSQLs) for handoff to Sales. Within the scaled portfolio, you will provide more focused engagement for a priority group of customers and translate customer health, retention, renewal, and growth signals into regular executive-level updates that support forecasting and business decisions. You will also own shared inbound customer channels, ensuring questions and requests are triaged, resolved, or routed to the right partner with clear follow-through. The successful candidate is a customer-focused operator who is equally comfortable analyzing a portfolio, building repeatable engagement programs, writing clear customer communications, and speaking directly with customers to understand their experience. You will bring recent experience managing or materially influencing customer renewals, including the ability to interpret retention metrics, identify churn and contraction risk, execute save plays, and surface customer-backed growth levers. You will help Dropbox scale Customer Success while retaining the judgment, curiosity, and customer voice that come from real customer conversations. Responsibilities Own adoption, customer health, and renewal readiness across a sc

REMOTEaiCRM
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D
Dropbox
📍 Us Select Locations• Remote• $142.7K – $193.1K/yr
20 days ago

Role Description As a Scaled Customer Success Manager at Dropbox, you will drive adoption, value realization, and renewal readiness across a portfolio of mid-market and small business managed customers. You will use customer and product signals to identify where engagement can have the greatest impact, then deliver timely, relevant experiences through targeted campaigns, group programs, digital touchpoints, and selective personalized outreach. You will play a central role in connecting our Programmatic and Digital Customer Success team with the Renewals Desk for scaled segment accounts. You will ensure customer health, sentiment, risk, and adoption signals translate into clear renewal-readiness actions, while identifying and qualifying customer-backed growth opportunities as Customer Success Qualified Leads (CSQLs) for handoff to Sales. Within the scaled portfolio, you will provide more focused engagement for a priority group of customers and translate customer health, retention, renewal, and growth signals into regular executive-level updates that support forecasting and business decisions. You will also own shared inbound customer channels, ensuring questions and requests are triaged, resolved, or routed to the right partner with clear follow-through. The successful candidate is a customer-focused operator who is equally comfortable analyzing a portfolio, building repeatable engagement programs, writing clear customer communications, and speaking directly with customers to understand their experience. You will bring recent experience managing or materially influencing customer renewals, including the ability to interpret retention metrics, identify churn and contraction risk, execute save plays, and surface customer-backed growth levers. You will help Dropbox scale Customer Success while retaining the judgment, curiosity, and customer voice that come from real customer conversations. Responsibilities Own adoption, customer health, and renewal readiness across a sc

REMOTEaiCRM
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OpenAI
📍 San Francisco• Full-time• Remote• $280K – $300K/yr
20 days ago

About the role We’re looking for a Manager, Applied AI Architect to lead a team of Applied AI Architects. In this role, you’ll combine technical leadership, customer engagement, and team development to deliver exceptional customer experiences from pre-sales discovery and solution evaluation through deployment and adoption, driving real business impact. You’ll guide your team through complex customer challenges, help them navigate ambiguity, and ensure solutions are grounded in both strong technical thinking and clear business value. You’ll also partner closely with Sales, Deployment, Product, Engineering, and Research to create a seamless end-to-end customer journey. This role is open in our San Francisco or New York office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Develop and communicate a clear strategic vision for the Applied AI Architect team, ensuring alignment with the company's overarching goals and the evolving needs of our customers. Guide and support a multifaceted team throughout the customer lifecycle, from pre-sales discovery and evaluation through deployment and adoption, ensuring clear technical account plans, measurable customer outcomes, and scalable systems and processes. Act as a trusted escalation point for key customers within your sales segment, helping to address complex technical challenges and ensuring clear communication with executive-level stakeholders. Advocate for the innovative and effective application of our AI technologies across various sectors, positioning the company as a leader in the industry. Ensure your team remains accountable for technical progress and customer outcomes, coordinating specialist support and establishing clear ownership with delivery teams for implementation execution. You’ll thrive in this role if you: Bring 8+ years of experience in technical customer-facing roles, building and managing C-level technical and busines

REMOTEartificial intelligenceai
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SpyCloud
📍 Remote• Remote• $67K – $87K/yr
20 days ago

SpyCloud is on a mission to make the internet a safer place by disrupting the criminal underground. SpyCloud’s solutions thwart cyberattacks and protect more than 4 billion accounts worldwide. Cybersecurity is an exciting, evolving space, and being at the forefront of the fight to disrupt cybercrime makes SpyCloud a special place to work. If you’re driven to align your career with a fantastic mission, look no further! The Revenue Operations Analyst is a versatile, hands-on member of the Revenue Operations team responsible for executing and optimizing the processes that power SpyCloud's Go-To-Market engine. This role owns entitlement management and Deal Desk operations, is fluent in AI and automation tooling to sharpen reporting and reduce manual work, supports the Alliances team with partner operations, and administers and automates our Salesforce ecosystem alongside Sales Operations. What You'll Do: Entitlements & Deal Desk Management Own Deal Desk operations end-to-end: deal structuring support, approvals, non-standard terms review, and quote-to-cash handoffs. Manage and optimize license entitlement and provisioning processes to ensure accurate, timely delivery of products and services to customers. Monitor and track license usage to ensure compliance with contractual agreements and license terms, partnering with Sales and Finance to align on entitlement strategy. Conduct periodic entitlement audits to ensure accuracy, completeness, and audit readiness. Maintain accurate, up-to-date entitlement documentation and customer entitlement records. Provide entitlement-related sales support, addressing inquiries and resolving access issues in a timely manner. Prepare entitlement-related reports and analytics for internal stakeholders. AI-Driven Reporting & Automation Serve as a super user for Claude, Databricks, Clay, ZoomInfo, Zendesk, Salesforce and Outreach, building and optimizing dashboards and reports that keep GTM data trustworthy. Identify and imple

REMOTEsqlaisalesforce
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Toast
📍 United States• Remote• $193K – $309K/yr
20 days ago

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Toast is a rapidly growing company that's revolutionizing how the restaurant industry does business by pairing technology with an extraordinary commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, team management, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects to help craft the company's future. Join us as we empower the restaurant community to delight guests, do what they love, and thrive. We’re looking for a Staff Software Engineer to join in building the Scheduling product as part of Toast’s Team Management Suite for restaurant employers. You’ll play a key roll* in the design, development, and delivery of scalable software solutions that enable restaurant owners to build an optimal labor plan that balances interests in profitability, employee’s desire for predictability and flexibility, and guest satisfaction. About this roll*: As a Staff Software Engineer on our team, you will: Lead deep technical initiatives to increase our consumer footprint at Toast and employee engagement within restaurants Design solutions that anticipate and accommodate future needs while considering tradeoffs Participate in architectural discussions and influence the technical roadmap Collaborate with teams of Design, Product, and other engineering members in developing robust and scalable full-stack software applications Champion engineering excellence to raise the bar for you, your team, and the company Leverage cutting-edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to influence what we build and how we build it Do you have th

REMOTEtypescriptjavapostgresql
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Toast
📍 United States• Remote• $193K – $309K/yr
20 days ago

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. We are looking for a Staff Software Engineer to join the Orders Pricing team. The Orders Pricing team owns how every order is priced — the rules, discounts, taxes, and service charges that determine what a guest pays. Our pricing engine has to be exactly right, every time, across an immense scale of traffic and every surface an order touches, from the cloud to the point of sale. The pricing engine is a critical part of the company strategy as we expand into new verticals, encountering new complexities and pricing rules. As a Staff Software Engineer, you will deliver significant products and core capabilities across teams, serve as the domain expert for pricing, and make the engineers around you more effective. Why this team? Correctness at Scale: Pricing has to be right on every order, every time. Hard Problems: Discounts, taxes, and service charges stack into complex rules — we turn that complexity into a fast, reliable engine that has to keep evolving as Toast enters new verticals. Technical Leadership Across Teams: You’ll guide the technical direction for the pricing platform, deliver capabilities that many teams build on, and grow the next generation of technical leaders. About this roll* (Responsibilities) Align the technical vision and roadmap for the pricing engine with Toast’s strategy as we expand into new verticals Lead the design and delivery of significant products and core capabilities that span multiple teams Be the domain expert for pricing — how discounts, taxes, and service charges compose — and the go-to partner for every team whose product touches the price of an order Drive architectural decisions fo

REMOTEjavapostgresqlaws
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Business Analyst – Demand Forecasting itD is seeking a Business Analyst – Demand Forecasting to own demand forecasting and performance analysis for consumer hardware product lines. The ideal candidate will bring strong experience in hardware demand forecasting, business analytics, sales planning, and cross-functional collaboration , with a track record of building forecasts, analyzing performance, and delivering actionable insights that support production and launch decisions. Location: Hybrid – preferred 3 days onsite in Burlingame, CA; remote PST candidates may also be considered. Duration: 12 Months We provide comprehensive medical benefits, a 401k plan, paid holidays, and more. Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship. Responsibilities Build and maintain bottom-up Sell-Through and Sell-In forecasts using quantitative and qualitative datasets across consumer hardware and accessory products. Partner with sales, category management, analytics, marketing, and channel operations teams to develop accurate demand plans and identify growth opportunities. Forecast and track weekly, monthly, quarterly, and annual sales performance , including product-level and channel-level analysis. Analyze actuals versus forecast and goals, identify root causes of performance gaps, and develop mitigation plans. Analyze large datasets to identify trends, dependencies, correlations, and opportunities to continuously improve forecast accuracy. Communicate forecast assumptions, business drivers, and the expected impact of strategic activities to cross-functional stakeholders. Present forecast results, performance insights, and recommendations to business leaders and support production and product launch decisions. Internal Responsibilities Attend regular internal practice community meetings. Collaborate with your itD practice team on industry thought leadership. Complete client case studies and learning material (blogs

Excelfinance
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Yext
📍 Hyderabad
21 days ago

Yext (NYSE: YEXT) is the enterprise agentic marketing platform. Built on the world's most comprehensive structured data platform for local businesses, Yext gives brands and their partners the visibility intelligence to win every moment of discovery – across AI and traditional search. Yext's API-first architecture connects structured data to APIs, MCP servers, and generative interfaces, so partners and developers can build purpose-built experiences on the same infrastructure powering Yext's own products. Thousands of brands and digital marketing partners in financial services, healthcare, retail, hospitality, and food rely on Yext to manage, measure, and optimize visibility at scale. For more information, visit yext.com . Yext is looking for a technically capable, commercially aware individual to join the Demo Engineering team as a Demo Engineer . This is a mid-level role designed for someone who has built solid hands-on experience — whether as an Associate Demo Engineer or in a client-facing delivery role supporting sales, pre-sales, or product teams — and is ready to take on greater ownership, craft more sophisticated demo assets, and begin influencing how the team operates. The Demo Engineering team supports a wide range of internal partners — including Revenue (Sales and Solutions Engineering), Client Services, Marketing, and Product — by creating everything from polished standard demo environments to visionary "art of the possible" solutions that showcase what the Yext platform can do. As a Demo Engineer, you'll move from supported delivery to leading your own workstreams, mentoring Associates, and contributing meaningfully to the team's standards and capability. This role is based in India and is a core part of a globally connected Demo Engineering function, working closely with Solutions Engineers, Account Executives, and stakeholders across the Yext business. What You’ll Do Owning Demo Asset Creation, Development & Deliverables Own and

javascriptaiSEO
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As a Principal Salesforce Consultant at Plative, you will serve as a strategic leader, solution designer, and trusted advisor, driving transformative Salesforce solutions for a diverse portfolio of Nonprofit clients. You will lead high-impact engagements from pre-sales scoping to final deployment, translating complex organizational needs into scalable technical roadmaps. In addition to guiding client change management and coaching project teams, you will operate on the cutting edge of consulting by directly embedding AI capabilities, like Claude and Agentforce, into your daily configuration, client strategy, and solution design to streamline builds, elevate delivery standards, and scale social impact. Responsibilities Include: Partner with business development and practice leads to scope new engagements, deliver Level of Effort (LoE) estimates for complex platform customizations, and support pre-sales efforts. Function as the primary Solution Designer across any rank project, leading strategic planning, platform roadmapping, and prioritization discussions centered on business process optimization and ROI. Translate complex business processes into actionable functional and technical requirements; navigate high-stakes client conversations independently and alongside Delivery Leadership. Build and customize Salesforce Nonprofit Cloud, Salesforce core products (Sales Cloud, Service Cloud, Experience Cloud, Flows) and third-party apps. Leverage VS Code, Salesforce CLI, and AI coding assistants (such as Claude Code) for fast-paced builds, system analyses, and configurations, applying expert technical judgment to validate AI-generated changes before deployment. Architect, plan, and execute complex data migrations and point-to-point or middleware (iPaaS) integration strategies across intricate client ecosystems. Formulate and execute comprehensive change management plans (training, communication, rollout strategies) to ensure sustainable client adoption. Identify delivery i

aisalesforcerecruitment
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T
22 days ago

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. At Toast, we’re transforming how restaurants operate and grow. Our platform combines intuitive technology with a deep focus on customer success. From streamlining operations to delivering standout guest experiences, we empower restaurants to thrive through smart design and data-driven innovation. As a Senior Engineering Manager for Toast IQ, you will fundamentally redefine the value and partnership Toast can offer to businesses. You and your team will build at the frontier of LLMs and agentic workflows, with a heavy focus on automating and improving the unglamorous work so that our customers’ daily focus can be more of what they actually love about the hospitality industry. You will work closely with Design and Product to chart a course for thoughtfully designed and carefully crafted AI experiences that unify and expand the Toast ecosystem. A day in the life (Responsibilities) Shape and steer the technical vision and execution for Toast IQ, a high-growth and high-potential AI offering for every Toast customer. Thoughtfully garden-tend the platform for internal teams to build and expand on top of. Better documentation, better feature lifecycle management, and better evaluation. Break down large platform and product initiatives into clear, incremental milestones, then deliver measurable outcomes with consistency and quality. Establish and uphold AI toolchain standards, architecture patterns, and best practices across the organization. Coach and mentor engineers and managers, helping them grow technically and as leaders. Operate effectively in a fast moving environment where experimentation, iteration, and platform stability must coexist. Champion the use of AI tools and practices to accelerate development, improve team velocity, and pioneer new ways of building - setting the bar

REMOTEai
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SharkNinja
📍 Needham• $75K – $115K/yr
22 days ago

About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world. AI at SharkNinja At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in. Program Managers at SharkNinja assist in owning the entire New Product Development (NPD) process from concept to shelf for our Shark and Ninja Brands. Program Managers deliver sustainable, best in class product development thinking, governance, and process to enable the organization to execute the program portfolio flawlessly. Program Managers work cross-functionally, providing exposure and visibility on a global scale acting in a general manager capacity. Program Managers lead via influence and are responsible for establishing and driving timelines and resources to develop, manufacture, and get products to market with a high degree of speed and efficiency ensuring a 5-star quality experience and high rate of sales. A SharkNinja Program Manager thinks, acts and leads his/her programs like a global leader for every project or program they manage and owns the overall success of the

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