We are seeking an experienced and results-oriented leader responsible for our UKI Customer Success team. In this role, you will manage managers and foster the growth and success of both our customers and team members. As the Director of Customer Success for the UKI, you will drive the recruitment, coaching, mentoring, and development within the region, empowering our high-touch Customer Success teams to deliver exceptional value to customers, hone their skills, and advance their careers. Beyond talent development, you will be responsible for designing and executing strategies to boost customer retention and satisfaction, identify expansion opportunities, and enhance customer adoption of MongoDB. Your role will involve close collaboration with senior leaders across the go-to-market (GTM) ecosystem, including Sales, Solution Architecture, Product, Professional Services, Marketing, HR/Recruiting, and Customer Support. We are looking to speak to candidates who are based in London for our hybrid working model. We’re looking for someone with: Bachelor's degree, technical degree preferred 7+ years people management experience 15+ years relevant experience and subject matter expertise in Customer Success, Account Management, Client Services, or similar customer-facing roles 10+ years experience working within or supporting large enterprises Experience leading leaders A passion for hiring, developing and retaining a team of managers; your team’s success is your top priority Experience setting org/geo-wide direction for customer success programs and allocating resources to drive operations in alignment with the strategy Track record of leading fast-growing teams and using data to drive initiatives and inform decision-making processes that impact long-term company operations and success Experience as a CS leader managing executive level internal and external stakeholder relationships; includes collaborating with, and influencing cross-functional executive stakeholders (S
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CSQ128R175 As a Senior Engagement Manager at Databricks, you will play a critical role in leading and scaling the Forward Deployed Engineering (FDE) motion across a Business Unit or region. This position is ideal for someone who has been hands-on with data and AI technologies, understands architecture and delivery deeply, and now wants to transition into a customer-facing, sales-aligned leadership role. You will act as a trusted advisor to executives and a strategic partner to account teams, combining technical credibility with commercial impact. This quota-carrying role goes beyond managing individual engagements — you will embed FDE into Databricks’ broader platform growth, ensuring our customers achieve measurable business value from their investments. The impact you will have Lead the Forward Deployed Engineering motion in your region, aligning closely with Sales, Delivery, and Field Engineering leadership. Drive adoption and expansion by positioning and selling standard and customized Forward Deployed Engineering and training offerings from discovery through closing. Integrate services into platform deals, ensuring customers achieve measurable business outcomes. Act as the technical-commercial bridge: leverage your technical background to engage in architecture discussions, scope solutions, and guide customers toward successful implementations. Shape account strategies by aligning service offerings with client goals, transformation roadmaps, and long-term success. Collaborate with partners (GSIs, RSIs, cloud providers) to co-sell, develop joint account strategies, and deliver integrated services. Bring industry expertise to conversations with customers, demonstrating the art of the possible, creating demand, and building credibility as a trusted advisor. Demonstrate technical depth on Databricks and data/AI platforms to scope engagements, support solutioning, and lead technical conversations. Coach and mentor junior Engagement Managers, supporting peer developm
Product Manager, Global Self-Serve Product About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Global Self-Serve Product team's goal is to make Stripe the #1 self-serve financial infrastructure provider for users outside the U.S. We drive product-led growth for the millions of users who adopt Stripe without a sales relationship, and we own self-serve activation goals across our ex-US business. We're a cross-functional team of Engineers, Data Scientists, Growth Marketing Managers, Designers, and Product Managers, organized around three focus areas: Growing our self-serve domestic business across a portfolio of our core, mature markets Growing cross-border self-serve business across the next wave of emerging markets and launching bespoke registration, onboarding and upsell pathways for new markets Raising the bar on the quality of the localized experience of our international users by building and improving our localization platform at scale About the role Most of Stripe's future users outside the US will never speak to a salesperson—they'll discover, sign up, and scale on Stripe entirely on their own. Getting that self-serve journey right, in every market and language, is one of the biggest growth opportunities ahead of us. We're looking for a Product Manager to own self-serve activation and growth across our ex-US business. You'll set the strategy for how we win self-serve users in international markets and then make it real—turning funnel data and customer insight into a sequenced roadmap, a
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity We are looking for a highly motivated, results-oriented Deal Desk Analyst! Join our Finance organization as a phenomenal teammate who thrives working collaboratively with multiple departments in a growth positive environment. This role will be key in maximizing the value of New Relic products sold along with the related revenue associated to those sales. The primary focus of this position will be to help structure profitable and compliant transactions that address the needs of a diverse set of internal corporate customers, safeguard New Relic revenue, and increase the effectiveness and productivity of our sales teams. The right person for this job will have the ability to work across departments with disparate needs and excel at problem solving through critical analysis and is challenged by process review and continuous improvement. What you'll do Cultivate and sustain strong working relationships with pivotal business partners (e/g Finance, Legal, Support, etc.) to help facilitate the review and approval process. Work with cross functional teams ( e.g., Legal, Finance, Product, etc.) focusing on complex pricing/commercial terms and provide options to provide the means to Sales to address and surmount customer objections while maximising revenue/bookings. Build and review a variety of order forms with differing levels of complexity for accuracy, while ensuring all required approvals, such as discounts and contractual terms, are obtained and clearl
Citi's Investor Services Technology group is seeking a strategic and technically accomplished Services Pricing Studio Technology Lead the design and delivery of a transformational pricing platform that powers how Citi prices, structures, and wins Investor Services mandates globally. The Pricing Studio will serve as the definitive tool for Sales, Product, and Finance teams — enabling dynamic fee modelling, scenario analysis, competitive benchmarking, and deal approval workflows. You will lead a focused engineering team and work in close partnership with Investor Services business leadership, Finance, and Data teams to build a platform that directly influences Citi's revenue growth and competitive positioning. This role demands a rare combination of pricing domain expertise, data engineering depth, AI driven engineering acceleration and the ability to translate complex commercial logic into elegant, scalable software. Responsibilities: Pricing Studio Platform Design and deliver the Pricing Studio as a unified, self-service platform for fee modelling, deal structuring, and pricing approval — supporting all Investor Services products including Fund Admin, Custody, and Securities Finance. Dynamic Pricing Engine Architect a configurable, rules-driven pricing engine capable of modelling complex fee structures, volume discounts, bundled pricing, and multi-product deal economics — with real-time scenario comparison and profitability analysis. Deal Approval Workflow Implement structured deal approval and governance workflows — integrating pricing decisions with Finance sign-off, risk thresholds, and regulatory guardrails to ensure every deal is commercially sound and compliant. Stakeholder Partnership Act as the primary technology partner for Sales, Product, Finance, and senior busi
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. As the VP, Financial Planning & Analysis – Front Store you will provide comprehensive financial support to the +$20B Retail Business. This role includes leadership over all segment front store sales and margin financial planning and analysis. This position requires exceptional leadership and motivational skills to successfully support the SVP of Retail Field & Store Operations, SVP of Chief Merchandising Officer and various other SVP & VP business leaders, plus several matrix team members in Finance and Operations. Primary responsibilities for this position include helping to set strategic goals, improve organizational effectiveness, and manage financial results. You will lead the annual budgeting, monthly forecasting, monthly close, and detailed variance analysis to support the business. Additionally, this position will: Lead and execute change within the finance organization to support the evolving pharmacy operations Acquire talent, mentor team members and build/maintain a high-performance culture Develop and engage operations with significant and complex financial analysis that lead to improved productivity and or substantial cost savings Drive operational efficiency and lea
At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description Job Responsibilities: Responsible for building, developing, and cultivating relationships with Oncology Integrated Customers Customers include but are not limited to major cancer centers (could be both community and IDN) and medium community cancer centers. Responsible for overall strategy at these accounts along with contract pull-through where appropriate Leverage these relationships to generate increased demand and access for the Oncology portfolio by targeting appropriate influencers and decision-makers within the integrated customer environment. Align strategies with other operational functions (Medical, Sales and Marketing) to support a comb
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Global B2B & Product Marketing Specialist - Small and Medium Enterprises Overview Mastercard is seeking a highly motivated Global B2B Marketing Specialist to support the growth of our Small & Medium Enterprise (SME) business. This role works across product, commercialization, sales, regional marketing, communications, and agency teams to drive our SME loyalty, events, and website strategy. The analyst will support a range of marketing activities, including sales enablement, thought leadership, content development, digital marketing, and stakeholder coordination. The ideal candidate is a strong project manager and communicator who is comfortable operating in a dynamic and evolving environment, managing multiple priorities, and collaborating across a diverse stakeholder landscape. This role is well suited for an intellectually curious marketer who enjoys translating complex ideas into clear and compelling stories, supporting cross-functional initiatives, and contributing to marketing programs that drive awareness, engagement, and business growth. Role • Support the development and execution of global marketing initiatives across the SME portfolio, with a focus on SME Loyalty offerings. • Lead the delivery of flagship client events, executive engagement opportunities, and custome
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Global B2B & Product Marketing Specialist - Small and Medium Enterprises Mastercard is seeking a highly motivated Global B2B & Product Marketing Analyst to support the growth of our Small & Medium Enterprise (SME) business. This role works across product, commercialization, sales, regional marketing, communications, and agency teams to help bring new solutions, capabilities, and growth initiatives to market. The Specialist will support a range of marketing activities, including sales enablement, thought leadership, content development, digital marketing, and stakeholder coordination. The ideal candidate is a strong project manager and communicator who is comfortable operating in a dynamic and evolving environment, managing multiple priorities, and collaborating across a diverse stakeholder landscape. This role is well suited for an intellectually curious marketer who enjoys translating complex ideas into clear and compelling stories, supporting cross-functional initiatives, and contributing to marketing programs that drive awareness, engagement, and business growth Role • Support the development and execution of global marketing initiatives for SME solutions and priority growth segments. • Develop customer-facing sales enablement and marketing assets, including presentations, though
Work Flexibility: Hybrid As a Post Market Quality Engineer, you will be responsible for continuous product and process quality improvements. You will conduct investigations into Customer Complaints, identify emerging trends, dictate action plans, and eventually own NC/CAPAs. You will support root cause activities and identify potential failure modes, risks, and resolve customer issues appropriately. This role is Hybrid/Onsite in Redmond, Washington. What You Will Do Analyze and present post-market quality data including complaints, service reports, Q-metrics, and trending to identify continuous improvement opportunities. Investigate customer complaints and drive records to timely closure. Own and support Nonconformance (NC) and Corrective and Preventive Action (CAPA) investigations. Partner with customers and cross-functional teams including R&D, Regulatory Affairs, Field Service, and Sales to resolve product quality issues. Conduct and maintain risk analyses, document findings, and support Risk Management activities. Calculate failure and harm occurrence ratings using field performance data. Provide post-market quality input related to product safety, reliability, durability, and design performance. Ensure compliance with Quality System Regulations (QSRs), internal procedures, and applicable quality standards. Communicate product quality insights and trends to internal and external stakeholders. What You Need Bachelor's degree in Engineering, Science, or a related technical discipline. 0 - 2 years of professional experience. Strong analytical and problem-solving skills. Excellent communication and collaboration skills. Ability to manage multiple priorities and work effectively in a fast-paced environme
Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a Business Development Manager within Micron's Automotive & Embedded Business Unit (AEBU), you will drive growth. You will also develop strategic customer relationships across the Americas Embedded Consumer market. You will engage with OEMs, ODMs, distributors, ecosystem partners, and emerging technology companies in markets such as smart home, edge AI, wearables, consumer robotics, and connected devices. By cooperating intimately with Sales, Product Management, Marketing, Supply Chain, Pricing, and Operations, you will discover new opportunities, guide product strategy, and assist customers in introducing innovative products to market. This role is ideal for a proactive business leader who enjoys building relationships, crafting growth strategies, and collaborating across teams to deliver results. Key Responsibilities Develop and complete account and regional growth strategies that increase revenue, market share, and profitability. Identify, qualify, and expand new business opportunities across strategic customers, distribution partners, and emerging markets. Build positive relationships with customers, OEMs, ODMs, distributors, and ecosystem partners while serving as a key customer advocate within Micron. Lead pipeline development, forecasting, design-win activities, and opportunity management. Collaborate with Product Management, Marketing, and Engineering to ensure customer needs are reflected in product roadmaps and go-to-market strategies. Provide cu
Job Requisition ID # 26WD101479 Position Overview We are looking for an experienced, highly organized, and collaborative Principal Program Manager, Business Operations to join the LEEP Office of the Chief of Staff. This role is responsible for the operational execution, program coordination, tracking, and reporting that helps LEEP run effectively. LEEP sits at the intersection of technology and the business, building and enhancing systems and tools that enable teams across Autodesk, including Sales, Finance, Marketing, and others, to succeed. The Office of the Chief of Staff establishes the operating framework that helps LEEP work effectively as one organization. This role helps shape, evolve, operationalize and ultimately supports that framework by managing the processes, tools, data, and recurring activities required to keep the organization organized and on track. You will be responsible for maintaining, the governance rhythm, visibility across key programs and operational activities, coordinating inputs and deliverables across teams, tracking commitments and milestones, preparing reporting, and ensuring timely follow-through. You will also manage several recurring business operations processes, including budget coordination, contractor operations, organizational reporting, meeting cadences, and other cross-functional activities. This position offers flexibility, allowing for on-site, hybrid, or remote work in the United States or Canada, with up to 20% travel to Autodesk office locations and Autodesk-sponsored events. Responsibilities Business Operations & Reporting: Manage recurring business operations
Work Flexibility: Field-based Work Flexibility: Field-based Service Area: Manitoba/Northern Ontario Shift: Monday – Friday, varying hours dependent upon customer needs Summary: The Field Service Representative conducts analysis of product implementations, modifications and enhancements to product in accordance with specific customer specifications and implementations. In this role, you will troubleshoot problems and issues, determine technical solutions in accordance with product and customer specifications, and recommend actions to company or customer representatives for coordinative product solution. Additionally, you will assess product needs in accordance with customer specifications and act as local on-site representative to the customer's organization What You Will Do: Provide effective, proficient, and timely service and repairs to all customers in direct support of the sales team to ensure optimal customer satisfaction. Acute care and Treatment products. Adhere to account protocols. Responsible for fault isolation and maintenance of equipment at account locations Promote Stryker’s business by recognizing opportunities to fulfill additional customer needs and communicating with the appropriate Stryker personnel for follow up Provide post sale in-servicing on equipment operation and maintenance Perform warranty, upgrades, field actions, preventative maintenance, installations, deliveries billable or any other related services required by a client. Follow all administrative duties in a very accurate and timely manner, assist in the development of new service procedures, provide new product information to customers Maintain an accurate inventory of Stryker equipment and parts. Other duties as assigned by Manager/Supervisor Tr
Work Flexibility: Field-based Work Flexibility: Field-based Service Area: Prince George, BC (Northern) Shift: Monday – Friday, varying hours dependent upon customer needs Summary: The Associate Field Service Representative conducts analysis of product implementations, modifications and enhancements to product in accordance with specific customer specifications and implementations. In this role, you will troubleshoot problems and issues, determine technical solutions in accordance with product and customer specifications, and recommend actions to company or customer representatives for coordinative product solution. Additionally, you will assess product needs in accordance with customer specifications and act as local on-site representative to the customer's organization What You Will Do: Provide effective, proficient, and timely service and repairs to all customers in direct support of the sales team to ensure optimal customer satisfaction. Adhere to account protocols. Complete fault isolation and maintenance of equipment at account locations. Promote Stryker’s business by recognizing opportunities to fulfill additional customer needs and communicating with the appropriate Stryker personnel for follow up. Provide post sale in-servicing on equipment operation and maintenance. Perform warranty, upgrades, field actions, preventative maintenance, installations, deliveries billable or any other related services required by a client. Follow all administrative duties in a very accurate and timely manner, assist in the development of new service procedures, provide new product information to customers. Maintain an accurate inventory of Stryker equipment and parts. Travel up to 75% of the time to any other Province or Territory within Canada for Field S
Job Requisition ID # 26WD101525 Position Overview Autodesk is seeking a driven and customer-focused Senior Associate Digital Business Representative (DBR) to independently manage transactional digital sales opportunities and drive KSO attainment. In this intermediate-level role, you will own inbound and signal-based outbound motions, manage the full sales cycle for low-to-moderate complexity transactions, and deliver a seamless digital buying experience. You will leverage CRM insights, digital signals, and structured sales discipline to prioritize effectively and close business within defined ACV thresholds. This is a target (KSO) based role with performance incentives, reporting directly to a Digital Business Manager in San Jose, Costa Rica. There is an expectation to be in the office with frequency. Responsibilities Generate and manage pipeline through inbound calls, sales chat, MQLs, and signal-based outbound call campaigns (abandoned carts, expired quotes, trials, ecommerce triggers, etc.) Independently close transactional digital opportunities within defined ACV targets by navigating pricing discussions and managing negotiations effectively Achieve quarterly ACV, revenue, pipeline, and new logo goals Identify upsell opportunities and apply
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