The Beneficiary Services Representative is a Client Service and Sales support position, fully responsible for servicing and supporting internal and/or external clients primarily through inbound and outbound phone calls and adhering to Know-Your-Customer (KYC) and Anti-Money Laundering (AML) procedures for Citi’s Investment and/or Banking clients. The Beneficiary Services Representative takes ownership of the full beneficiary process to provide a seamless, best in class, experience for our clients’ beneficiaries. Responsibilities: Fully accountable for servicing and supporting Citi’s Investment and/or Banking clients Able to clearly articulate business value proposition, matching clients with the correct set of products and services Directly responsible for providing timely responses to client service requests, received via telephone or email Provides exceptional support and issue resolution– all client issues will be owned end to end by the associate and will be treated with a closed loop process Handles all inquiries/requests related to banking and /or investment operations – including placing unsolicited securities trades (Series 7 & 63 required) Ensures customer claims and complaints are handled in accordance with FINRA and firm policy Ensures that KYC/AML and other compliance norms are strictly adhered to Builds a rapport with clients; utilizes Salesforce regularly for communication of issues/tasks/opportunities Builds a rapport with back-office staff and seek out highest level of support from those teams Provides timely feedback to senior management to identify client pain points and barriers to exceptional service; offers suggestions on process improvement Responsible for responding to client requests for investment products, referring clients to Financial Advisors, if requested Accountable for identifying prospective clients int
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Who we are: Sardine is the leading agentic risk platform for fighting financial crime. Our integrated solution unifies data across risk teams to help organizations stop fraud in real time, prevent AI-driven attacks, and automate fraud and AML operations. Sardine’s platform is strengthened by one of the fastest-growing fraud consortiums in the market, spanning more than 6 billion profiled devices, 800 million consumers, and 3 million businesses worldwide. Leading companies including FIS, GoDaddy, Intuit, Edward Jones, ZoomInfo, and Checkout.com rely on Sardine to secure and grow trust in their products. Our culture: We hire talented, self-motivated individuals with extreme ownership and high growth orientation. We value performance and not hours worked. We believe you shouldn't have to miss your family dinner, your kid's school play, friends get-together, or doctor's appointments for the sake of adhering to an arbitrary work schedule. We're a remote-first team spread across time zones, so no office to report to - work from wherever helps you do your best work. Just a couple of things to keep in mind: pay is based on where you're located, and you'll need to keep a home base in the country you're hired in. So while we love the "coffee shop today, mountains tomorrow" life, this isn't a passport-optional, work-from-anywhere-on-Earth kind of remote - think flexible within your country, not borderless. Location: Remote - United States or Canada About the role We are looking for a Senior Data/ML Engineer to own the data and machine learning foundation that Sardine's compliance decisions run on. Every onboarding decision we make — a payment approved, an account blocked, a KYC case escalated — is the output of a pipeline someone built. This role owns those pipelines end to end: how data arrives, how it becomes a feature, how that feature becomes a model, and how that model stays correct in production. This is a high-impact, highly technical IC role sitting at the intersection
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . We are seeking an experienced compliance leader to serve as Money Laundering Reporting Officer (MLRO) for Coinbase's Abu Dhabi-based subsidiary. This is a founding role within our Compliance organization: you will build the AML/CTF/PF/Sanctions compliance program in a high-growth market and directly shape our regulatory strategy with the Financial Services Regulatory Authority (FSRA) of the Abu Dhabi Global Market (ADGM), balancing compliance with innovation. You will own all aspects of the entity's Anti-Money Laundering program, manage its relationship with the FSRA for AML/CTF purposes, and advise business and product teams on local requirements. The role is supported by Coinbase's global compliance infrastructure. What you'll do: Own identification of AML/CTF/PF and Sanctions requirements applicable to the ADGM entity, maintain policies and procedures as regulatory and business requirements evolve, and ensure ongoing compliance. Monitor FSRA and UAE regulatory developments and lead implementation of necessary compliance changes with internal stakeholders. Provide regular updates to senior management and the entity's Board on the AML/CTF/PF/Sanctions program, escalating incidents and material issues promptly, and drive AML/CTF/PF training for local employees and Board members. Lead day-to-day regulatory communications with the FSRA, including notifications and comm
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: As SoFi continues its expansion into digital assets and cutting-edge financial technology, you will play a critical role in ensuring our sanctions compliance program keeps pace. You will oversee the strategy, establishment, and ongoing direction of our Enterprise Sanctions Program. You will support the business in identifying, mitigating, and managing risks related to global sanctions (OFAC, UN, MX, HK, EU, UK), while ensuring the enterprise meets evolving regulatory expectations. We are seeking a Principal Advisor to develop, refine, and lead the Global Sanctions Compliance function across all lines of business, jurisdictions, and operational units. The ideal candidate brings senior-level experience in a government agency, combined with leadership experience at a Tier-1 global financial institution. What you’ll do: Be accountable as the Sanctions Program Leader. Act as Sanctions subject matter expert for the SoFi Enterprise, advising Compliance, product managers, engineers, and SoFi’s business units. Continuously engage with leaders in the AML department and across SoFi’s cross-functional leadership within the three lines of defense to identify changes impacting Sanctions-related processes and prepare guidance as applicable. Support the AML Governance team with the annual Sanct
A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members globally and rapidly growing Over $300 million raised in funding 3,000 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg About the Role: As a Lead, Policy and Procedure, you'll sit within Tide's Ongoing Monitoring function and take ownership of the design, drafting, and ongoing maintenance of our financial crime policies and procedures — covering AML, counter-terrorist financing, sanctions, fraud, and anti-bribery and corruption. Working at a senior level, you'll partner closely with senior stakeholders across Compliance, Risk, and Operations to make sure our policy framework stays current with UK regulatory expectations (FCA rules, the Money Laundering Regulations, and JMLSG guidance) and reflects how the business actually operates. You'll also play a key role in maintaining the wider financial crime control framework, translating policy req
Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. What You’ll Be Doing Independent review and challenge of fraud risk assessments conducted by 1 LoD, including RCSA validation, control effectiveness testing, and escalation of identified gaps to senior management Oversight and quality assurance of incident documentation, ensuring completeness, accuracy, and alignment with BCB regulatory standards; contribution to the BCB 260 annual fraud report Regulatory SLA oversight for participant fraud investigation requests: review 1 LoD responses for adequacy, flag deficiencies, and ensure timely escalation where SLAs are at risk BCB 343 compliance monitoring of 24-hour fraud event registrations and monthly declarations submitted by 1 LoD Independent assessment of BCB-directed investigations: evidence review, challenge of 1 LoD findings, and preparation of formal regulatory responses AML interface: independent identification and escalation of fraud patterns with potential money laundering indicators to the Compliance/AML function Ongoing independent monitoring of the Dynamic Deposit Limit scoring model and Eagle Eye controls, including periodic effectiveness reviews and r
Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Role OKX is one of the world's leading digital asset exchanges, with a regulated and actively expanding presence across Latin America. We are looking for a senior compliance professional to join our LatAm team as Compliance Officer for El Salvador and permanent support for LatAm jurisdictions. This role combines day-to-day case management with direct regulatory reporting obligations before local authorities, and requires the ability to independently lead process improvements while acting as the key liaison between the global compliance operations team and the regional team. Strategic Responsibilities Design, implementation and continuous improvement of the AML/CFT compliance program for El Salvador in alignment with the global standards. Lead and implement process improvement initiatives across operational workflows and control frameworks throughout LATAM jurisdictions. Serve as the primary point of contact between the global compliance operations team and the local/regional team, ensuring alignment on policies, procedures, escalation protocols, and regulatory standards. Develop scalable solutio
Principal Consultant - Financial Crime, Risk, Regulation and Finance Function Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help. About Capco Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry. We are: Experts in capital markets, banking and payments, insurance and wealth and asset management Deep knowledge in financial services offering, including e.g. Finance, Risk and Compliance, Financial Crime, Resilience etc. Committed to growing our business and hiring the best talent to help us get there Focus on maintaining our nimble, agile and entrepreneurial culture Role Description We are looking to recruit Financial Crime, Sanctions and Fraud transformation candidates across different senior levels into our growing Financial Crime, Risk, Regulation and Finance capability. Successful candidates will be involved in advising on financial crime risk management and delivering transformation across AML/KYC, Transaction Monitoring, Sanctions and Fraud. The role will entail working across all types of financial institutions in the market to help them navigate and deliver against k
CAPCO POLAND We offer a flexible collaboration model based on a B2B contract, with the opportunity to work on innovative AI and automation initiatives for leading financial institutions. Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry. We also are: Experts in banking and payments, capital markets, wealth and asset management Focused on maintaining our nimble, agile, and entrepreneurial culture Committed to growing our business and hiring the best talent to help us get there Role Overview: We are looking for an experienced Project Manager to lead and deliver strategic initiatives within the banking sector. The role involves managing end-to-end project delivery, ensuring alignment with business objectives, regulatory requirements, and timelines while coordinating cross-functional teams across business, IT, and risk functions. Key Responsibilities: Lead the full project lifecycle from initiation to closure Define project scope, objectives, timelines, and deliverables Manage project plans, budgets, resources, and dependencies Coordinate cross-functional teams, including business, IT, risk, and compliance Ensure delivery in line with regulatory requirements (e.g., GDPR, AML, Basel, DORA) Identify, assess, and manage project risks, issues, and dependencies Drive governance, reporting, and stakeholder communication (incl. senior management) Oversee vendor and third-party delivery where applicable Ensure quality assurance, testing readiness, and successful implementation Support change management and business adoption activities Monitor project performance and ensure alignment with strategic goals Required Skills & Experience: Proven experience as a Project Manager in banking or financial services Strong understanding of banking operations, products, and regulatory land
As a Commercial Operations Analyst at Zoox, you will help build and run the operational engine that drives our commercial P&L. Sitting at the center of our commercial business, you will turn pricing, promotions, and demand signals into the day-to-day and week-to-week decisions that move our growth and profitability targets—and stand up the rigor and rhythm that lets us manage those levers as we scale. This is a high-ownership role for someone who is equally comfortable in the data and in the operating cadence of a fast-moving business. You will partner closely with Product, Data Science, Fleet Operations, and Finance to translate complex commercial dynamics into clear actions, while helping establish the foundational processes that a growing Central Market Management team will be built on. It is ideal for a technical, structured operator who is energized by ambiguity and excited to shape how an autonomous mobility business is run. In this role you will: Set the objectives that pricing, promotions, and fleet deployment optimize against, from the weekly supply plan to real-time dispatch, so that decisions made in separate systems add up to one commercial plan. Partner day to day with Data Science on elasticity estimation, price effects modeling, demand and supply forecasting, supply planning, and marketplace simulation, bringing a clear point of view on what to build. Set the priorities for the vertical: size the expected business impact and effort of each initiative with the science and engineering leads, stack rank them, and re-rank each quarter as results come in. Drive delivery across the teams that build these systems, managing dependencies, holding the schedule, and escalating early when a date is at risk. Design the experiments and simulation studies that gate launches, set ship criteria and guardrail metrics before launch, make the ship call, and write the readout against the sizing that justified the work. Run the w
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role The Senior Operations and Supplier Tester resides within the 1st Line of Defense (1LOD) Operations and Supplier Testing team. This position plays a crucial role in supporting risk management of 1LOD Operations. This role requires hands-on support for performing 1LOD transactional and supplier oversight testing. Achieving success in this role requires a demonstrated ability to complete all assigned testwork within the established timelines, assist the Testing Manager with the build-out of new tests and expansion of existing test scripts, and proficiently articulate exceptions and findings related to testwork. By joining SoFi, you'll become part of a forward-thinking company that is transforming financial services for the better. We offer the excitement of a rapidly growing startup with the stability of an industry leading leadership team. What you’ll do: Ensure Operations and key suppliers have a sustainable and effective end-to-end control environment by identifying gaps and weaknesses during testing Document and perform complex and high risk process and control testing to provide reasonable assurance that internal and external processes are operationally effective Obtain and analyze test data from multiple sources, following documented test plans, testing procedures
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. About the Role We’re looking for a Senior Data Analyst to join the Business Intelligence team supporting Operations at SoFi. In this role, you will be the analytical engine supporting various Operations functions and initiatives, translating complex operational data into the insights and narratives that drive performance, service quality, and member experience. This role sits within a broader data organization and supports stakeholders across Frontline and Backline Operations Teams, Workforce Management, and Customer Experience teams. You will help operational leaders better understand performance and identify bottlenecks by architecting comprehensive reporting frameworks and performing deep-dive diagnostic analyses to uncover the 'why' behind our metrics. You will work across a diverse spectrum of operational datasets—including omnichannel contact data, IVR and chatbot interactions, customer experience (CX) sentiment metrics, and agent productivity performance. This is a strong fit for someone who thrives at sitting in the intersection of business operations and data analytics. You have a talent for building deep partnerships to understand operational needs, a passion for building reporting and analytical frameworks from the ground up, and a track record of leveraging modern AI tools to work faster and sma
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Role Type: Hybrid - 3 days in Menlo Park, CA Our Data Analytics and AI org (DAA) is actively seeking a Senior Analyst, GTM Analytics to contribute to building our framework to identify opportunities for new logo acquisition and core customer expansion. Examples of deliverables include account based marketing insights, agentic field marketing optimization, architecting intelligent data foundations, and diving into core org metrics such as ROI and funnel leakage. IN THIS ROLE YOU WILL: Be a Strategic Partner to Core Marketing Functions: Partner with Account Based Marketing executives to align analytics initiatives with global business objectives — active GTM alignment, technical roadmap strategy, shaping investment decisions, and proactively surfacing insights that move the business, not just inform it. Turn Data into Business Outcomes: Go beyond reporting to influence pipeline generation, conversion optimization, and campaign ROI — presenting complex analytical findings to the team with clarity and impact. You measure success by decisions changed, not dashboards shipped. Master the Analytical Foundation: Maintain deep fluency in the data models, metrics, and pipelines (SQL, dbt, Snowflake) that power GTM reporting. Partner closely with Analytics Engineering and Data Engineer
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Senior Product Designer on the Developer Foundations team within the Developer Product Group, you'll shape the end-to-end experience for developers building on Coinbase. This team owns the Developer Portal, including documentation, API dashboards, and onboarding flows that are the front door for every external developer integrating with our platform. You'll lead design for these critical surfaces, turning complex technical workflows into clear, intuitive experiences that drive developer adoption and success at scale. What you'll do: Own end-to-end design for the Developer Portal, spanning documentation, API dashboards, onboarding flows, and self-service tooling. Lead design system contributions specific to developer-facing surfaces, ensuring consistency and scalability across the Portal experience. Partner with Product, Engineering, and Developer Relations to identify friction points in the developer journey and ship high-impact improvements. Drive user research and usability testing with external developers to validate design decisions and uncover unmet needs. Shape how AI-powered features surface within the Portal, including intelligent search, contextual guidance, and code generation experiences. Build and maintain design specs, prototypes, and interaction patterns in Figma that serve as the source of truth for engineering delivery. Required Skills and Experi
About The Weather Company: The Weather Company is the world’s leading weather provider, helping people and businesses make more informed decisions and take action in the face of weather. Together with advanced technology and AI, The Weather Company’s high-volume weather data, insights, advertising, and media solutions across the open web help people, businesses, and brands around the world prepare for and harness the power of weather in a scalable, privacy-forward way. The world’s most accurate forecaster globally, the company reaches hundreds of enterprise clients and more than 360 million monthly active users via its digital properties from The Weather Channel (weather.com) and Weather Underground (wunderground.com). AI is part of how we work: Human judgment, expertise, and creativity remain essential and are amplified by AI. We expect everyone in this role to use AI thoughtfully and proactively to accelerate their performance, improve the quality of their work, and explore new possibilities. We are looking for people who are curious, adaptable, and excited to help shape an AI-enabled culture that delivers better outcomes for our customers and our company. Job brief: As a Senior Product Design Manager, you will lead a talented team of product designers to create highly engaging, intuitive, and delightful experiences for millions of daily active users. You will sit at the intersection of human-centered design, business strategy, and technological innovation, helping to define the future of our consumer digital portfolio. The impact you'll make: Design Leadership & Strategy Product Strategy: Collaborate with Product Management and Leadership to define the user experience vision and product strategy for core consumer app features. Growth & Engagement: Leverage user empathy, behavioral psychology, and market trends to design features that improve retention, conversion, and user joy. Design Excellence: Champion high craft standards across user flows, interactio
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