Senior Business Solutions Engineer Jobs

About Scale AI Scale AI accelerates the development and deployment of AI, from the high-quality training data and evaluation services that power the world's leading AI labs, to full-stack AI applications built for Enterprise, U.S. Public Sector, and Global Public Sector customers. We don't just hand over a model; we find the highest-value use case, build the system around it, and own the outcome, whether that's an agent supporting mission planning for the Department of Defense, a sovereign AI platform for a government ministry, or an agentic workflow inside a Fortune 500 enterprise. Our platform powers breakthroughs at the frontier of AI, and great design is how we make that power accessible, intuitive, and trusted by the teams who rely on it every day. The Role We're looking for a product design leader to lead and grow our enterprise team. What You'll Do Set the direction for Enterprise design. Define what exceptional design looks like for Scale's Applications customers making high-stakes decisions and for the expert contributors powering the platform. Translate the broader design vision into a clear, motivating direction for your team. Build and lead the team. Own hiring, development, and day-to-day leadership for a growing team of designers. Create the culture and operating rhythms that let them do their best work. Drive design execution across the Enterprise product. Partner with your Product and Engineering counterparts to set priorities and ensure design is involved from problem scoping through delivery, not brought in at the end. Raise the craft bar. Uphold design principles and quality standards on your team. Push designers beyond digitizing workflows toward genuinely rethinking how people work with AI. Hold the line on quality without slowing delivery. Contribute to the design system. Help shape and adopt Scale's shared design system, championing consistent component use and contributing patterns back so a distributed team can build coherently at speed. Gro

Here’s a summary of the role: You are a seasoned AI engineer ready to design, ship, and own production‑grade agentic systems that solve real enterprise problems. At Diligent, you’ll take technical ownership of Compliance in a Box (CiaB) — a flagship AI platform reshaping how organisations manage governance, risk, and compliance at scale. You’ll architect and evolve the AI reasoning layer and agent orchestration framework at the heart of the product, shaping how multiple intelligent agents collaborate, reason, and operate safely in high‑stakes, regulated environments. This is hands‑on, deeply technical work — from system design to prompt strategy to evaluation — not research theatre. Partnering closely with product, security, and platform teams, you’ll make high‑impact decisions, move quickly, and see your work land in production fast. If you’re motivated by ownership, technical depth, and building AI systems that actually matter , this is your chance to set the standard for enterprise‑ready agentic AI. Here’s a breakdown of what you’ll do (not all of it, just the important stuff): Build and maintain the GRC Brain (AI reasoning layer) and Agentic Cortex (agent orchestration framework) — the technical core of our Compliance in a Box product Design and implement a 7-agent architecture : OnboardingAgent, ScopeAgent, StandardsMapper, RiskQuantifier, PolicyAnalyzer, InfrastructureAuditor, and ComplianceMonitor Implement Human-in-the-Loop (HITL) gates across agent workflows, and tune prompts and confidence scoring for Bedrock-hosted models Own the agent evaluation framework — measuring quality, latency, and reliability to keep CiaB performant and production-ready Collaborate with cross-functional teams to deliver CiaB feature-complete by Week 7 — your work ships fast and your impact is visible from day one These are the essentials you’ll need to get an interview: A degree in Computer Science, Software Engineering, or a related IT discipline Demonstrable understandin

Position Overview: The Senior Customer Success Manager is a highly commercial minded and motivated individual that c oordinates successful end to end customer lifecycle management to ensure long-term satisfaction, accelerated net retention, NPS, product usage and referrals. The Senior Customer Success Manager is a naturally, collaborative individual who thrives in a customer focused environment and has had proven success in partnering directly with leaders of large multi-national companies in solving their governance challenges using our product offerings. Key Responsibilities Seamless project management through all phases of the customer relationship, including managing the users of Brianloop's applications; the Board Directors and Corporate Executives. Remain in constant contact with the customer to evaluate satisfaction and proactively identify upcoming needs, including identifying expansion of use of Brianloop's products and services to then be passed to the Expansion Sales team. Provide an excellent customer experience for all accounts, by anticipating and resolving customer issues and maintaining customer accounts/systems in a manner that exceeds customer expectations. Coordinate with technical personnel as needed to meet customer needs, while managing customer expectations to prevent overload or missed deadlines. Provide customer feedback on solutions in order to assist in continuous improvement of the Diligent products Ability to successfully manage multiple clients and products in an organized and meticulous manner Ability to step in and assist with Director, Customer Success responsibilities when needed to assist the team and to report up to the management Act as liaison between multiple internal teams (services, sales operations, marketing, and sales) Assist in coaching, mentoring, and talent development of the broader Customer Success team. Required Experience/Skills 5 - 7 years of experi

Here's a summary of the role: Are you passionate about creating elegant, scalable product experiences that empower teams and delight users? As a Senior Product Designer, you'll play a pivotal role in shaping the future of complex B2B SaaS products by defining and evolving the design foundations that power them. You'll combine strategic thinking, UX expertise, and exceptional visual design skills to create cohesive experiences across web and mobile platforms. Working closely with product, engineering, and design partners, you'll influence product direction, champion design excellence, and help scale a design system used across a global product portfolio. Here's a breakdown of what you'll do (not all of it, just the important stuff): Lead the evolution of our design system, creating scalable components, patterns, and guidelines that drive consistency and usability across products. Partner with Product Managers, Engineers, Content Designers, and Brand Designers to deliver intuitive, user-centred experiences. Influence product strategy by identifying opportunities to improve customer experiences through research, insights, and design thinking. Champion accessibility, visual quality, and best-practice UX standards across web and mobile applications. Drive adoption of the design system through collaboration, design reviews, workshops, and stakeholder engagement. Mentor and inspire others by contributing to a culture of design excellence, continuous learning, and innovation. These are the essentials you'll need to get an interview: 5+ years of Product Design, UX Design, or Digital Product Design experience. Strong portfolio demonstrating end-to-end design thinking, problem solving, and delivery of successful digital products. Experience designing complex B2B SaaS products and workflows. Exceptional visual design, interaction design, and user experience design skills. Experience working within Agile, cross-functional product teams. Proficiency with modern design and prototy

Hier ist eine Zusammenfassung der Rolle: Diligent sucht einen Senior Field Marketing Manager (Deutschsprachig) für unser Field Marketing Team. Du arbeitest gerne eng mit dem Vertrieb zusammen, sprichst gezielt Ziel-Accounts an und machst aus Marketingaktivitäten einen messbaren Beitrag zum Umsatz. Als Senior Field Marketing Manager, DACH, spielst du eine zentrale Rolle bei der Beschleunigung der Pipeline und der Steigerung der Bookings in Deutschland, Österreich und der Schweiz. Dein Fokus liegt darauf, bereits engagierte Accounts und bestehende Pipeline durch den Funnel zu bewegen und dem Vertrieb über zielgerichtete ABX-Maßnahmen, strategische Events und Opportunity-Acceleration-Programme neue Chancen zu eröffnen. In enger Abstimmung mit der DACH-Sales-Leitung, dem SDR/BDR-Team und den zentralen Demand-Generation-Teams verbindest Du eine enge Vertriebspartnerschaft mit hands-on Umsetzung und datengetriebenem Tracking, um messbare Ergebnisse zu erzielen. Diese Rolle ist in München angesiedelt und wird in einem hybriden Modell ausgeübt, mindestens 50 % Deiner Arbeitszeit verbringst Du im Büro. Leider können wir keine Visa-Sponsorship anbieten. Du musst daher bereits berechtigt sein, in Deutschland zu arbeiten. Hier ein Überblick über Deine Aufgaben (nicht vollständig, aber die wichtigsten Punkte): Pipeline-Beschleunigung & Conversion Du verantwortest gemeinsam mit der DACH-Sales-Leitung die regionalen Ziele für Opportunity Progression und Bookings • Du konzipierst und setzt ABX-Programme für Top-Ziel-Accounts um und stimmst Outreach, Content und Events auf Buying Committees und aktive Deal-Zyklen ab • Du entwickelst Programme, die stagnierende Opportunities reaktivieren und Deals in späten Funnel-Phasen (Proof of Value, Executive Alignment, Procurement) voranbringen • Du arbeitest direkt mit Sales und SDR/BDR an Account-Level Plays, die qualifizierte Pipeline bis zum Abschluss vorantreiben Field Programs & Events D

Position Overview As a Senior Ruby on Rails Engineer at Diligent, you will play a hands-on role in designing, building, and evolving secure, scalable, and high-performing SaaS applications and services. This role is ideal for an engineer who enjoys owning technical delivery across projects, shaping backend architecture, and contributing to the long-term modernization of our platform. You will work closely with cross-functional teammates to deliver customer value through well-designed APIs, maintainable Rails applications, modern engineering practices, reliable cloud-based deployments, and pragmatic use of AI-assisted engineering tools where they improve speed or quality. Success in this role requires strong ownership, sound technical judgment, and a collaborative approach to mentoring others, improving how the team works, and applying new tools responsibly. Key Responsibilities Design, build, review, test, and maintain Ruby on Rails features and services in line with Diligent’s agile engineering practices. Own technical delivery for projects, epics, and major user stories, including solution design, implementation planning, and execution through to production. Develop and evolve RESTful APIs and web applications with a strong focus on scalability, maintainability, and performance. Contribute to architectural decisions, prototype solutions where needed, and help separate major components and subsystems as products evolve. Partner effectively with Product, QA, DevOps, Security, and other engineering teams to ensure smooth delivery of working software into production. Champion code quality through thoughtful code reviews, automated testing, documentation, continuous improvement of engineering practices, and sensible use of AI tools for coding, debugging, and prototyping with appropriate human validation. Mentor other engineers, share knowledge across the team, and help raise the bar on technical execution and delivery discipline. &nbs

As a Senior Solutions Consultant within Talkdesk's Professional Services (PS) organization, you will provide a white-glove experience and drive the implementation of cutting-edge CXA and CCaaS solutions that align with strategic objectives and support excellence at every stage of the Customer Journey. Primary Responsibilities Lead strategic implementations of CXA and CCaaS solutions with new and existing customers that meet customer use cases, leveraging industry knowledge, product expertise, and best practices. Provide guidance and hands-on support to internal teams, external partners, and customers during the Implementation of Talkdesk CXA and CCaaS products, ensuring technical alignment and project success. Drive post-implementation success and customer adoption by providing strategic guidance, best practices, and actionable recommendations. Collaborate with internal teams (e.g., Product, Support) to address feature requests, resolve issues, and deliver updates that align with customer needs. Contribute to the ongoing development of CXA specific templates, playbooks, and best practices to streamline deployment and ensure consistent implementation quality. Act as a trusted advisor to stakeholders, building relationships with executives and providing long-term guidance on CXA strategy and success. Requirements: Bachelor's degree in a technical field or significant professional experience in a technical role 3+ years in Professional Services, Consulting, or IT/Software Development, with a focus on AI or automation solutions in a SaaS environment Strong programming skills in one or more languages such as JavaScript, Python, or TypeScript. Demonstrated experience working with REST APIs, webhooks, and SDKs to build integrations between different software systems. Working knowledge around foundation models, RAG, LLM orchestration, and AI toolchains. A true consultative approach and ability to communicate technical concepts to people of all

Forward was founded in 2013 by four Stanford Ph.D.s, building the industry's first network digital twin: a mathematically accurate model of the production network. It's the foundation for autonomous networking, giving engineers and AI agents the ability to know the impact of every change before it touches production. That founding instinct still defines how we work. We're accurate and evidence-driven, relentless about clarity, and we'd rather be certain than comfortable, building a groundbreaking platform that transforms how teams run and secure networks across every major cloud and vendor environment. Global leaders like Goldman Sachs, PayPal, S&P Global, IBM, and Dell trust Forward, alongside fast-growing enterprises and government agencies, realizing an average of $14.2 million in annual benefits, according to IDC. Backed by top-tier investors, including A. Capital, Andreessen Horowitz, Goldman Sachs, MSD Partners, Omega Venture Partners, Section 32, and Threshold Ventures, and headquartered in Santa Clara, we're most proud of our team: curious people who'd rather build what doesn't exist than accept how things have always been done. Forward is looking for a Senior Accountant Responsibilities: • Prepare day-to-day transactions (i.e., Ar/AP, prepaid, fixed assets, etc.), • Prepare monthly balance sheet reconciliations, as well as detailed income statement analysis. • Assist in preparing financial reports, account reconciliations, audit preparations. • Manage and take responsibly for transactional accounting processes, such as Procure-to-Pay and Order-to-Cash. • Have a hand in developing accounting policies and procedures. • Ad hoc projects to support the development of the Company as needed. Requirements: • Requires strong GAAP knowledge; revenue recognition for SaaS companies (ASC 606). • Be comfortable working in a fast-growth startup and being a self-starter. • The ability to critically think and make corresponding conclusions, including the ability to dete

As a Senior Solutions Consultant - HLS within Talkdesk's Professional Services (PS) organization, you will provide a white-glove experience and drive the implementation of cutting-edge CXA and CCaaS solutions for healthcare and life sciences customers that align with strategic objectives and support excellence during implementation. Primary Responsibilities Lead strategic implementations of CXA and CCaaS solutions with new and existing customers that meet customer use cases, leveraging industry knowledge, product expertise, and best practices. As a billable resource, you will serve as the primary technical resource for clients during projects, focused on the design, development, and deployment of integrations with major EHR/EMR systems, with an emphasis on Epic. Develop and troubleshoot complex workflows and data exchange processes (e.g., HL7, FHIR). Ensure integrations are secure, reliable, and aligned with industry and regulatory standards. Act as an internal Subject Matter Expert (SME) for Epic and other systems like EHRs (e.g. Cerner, Athenahealth)Develop reusable assets, best practice documentation, and knowledge base content to scale integration delivery.Mentor and train Professional Services and cross-functional teams to enhance integration expertise across the organization. Provide guidance and hands-on support to internal teams, external partners, and customers during the Implementation of Talkdesk CXA and CCaaS products, ensuring technical alignment and project success. Collaborate with internal teams (e.g., Product, Support) to address feature requests, resolve issues, and deliver updates that align with customer needs. Contribute to the ongoing development of CXA specific templates, playbooks, and best practices to streamline deployment and ensure consistent implementation quality. Act as a trusted advisor to stakeholders, building relationships with executives and providing long-term guidance on CXA strategy an

Truveta provides unprecedented real-world data and real-time intelligence, powered by a dataset built with and owned by US health systems united in a mission of Saving Lives with Data. Together, we power breakthrough medical discoveries, accelerate regulatory-grade evidence, and improve patient care. Today, Truveta enables research on more than 130 million de-identified patients across the US. Achieving Truveta’s ambitious mission requires an incredible team of talented and inspired people with a special combination of health, software and big data experience who share our company values . Role Overview We are looking for a Senior Security Engineer to lead data security, threat modeling, and security reviews across our applications and platforms. This role focuses on proactively identifying design-level risks , securing sensitive data, and ensuring systems are built with strong security foundations. You will work closely with engineering teams to influence architecture and embed security early in the development lifecycle. Key Responsibilities Lead security design reviews for new and existing systems, identifying risks and driving secure architecture decisions. Perform threat modeling for services and platforms, translating threats into actionable engineering requirements. Define and implement data protection strategies , including: Data classification and handling standards Encryption (at rest/in transit) Key management and secrets handling Review application architectures and APIs for security weaknesses and design flaws. Conduct third-party/vendor security assessments , ensuring risks are identified and mitigated. Partner with engineering teams to&n

S r. Security Engineer - IAM Truveta provides unprecedented real-world data and real-time intelligence, powered by a dataset built with and owned by US health systems united in a mission of Saving Lives with Data. Together, we power breakthrough medical discoveries, accelerate regulatory-grade evidence, and improve patient care. Today, Truveta enables research on more than 130 million de-identified patients across the US. Achieving Truveta’s ambitious mission requires an incredible team of talented and inspired people with a special combination of health, software and big data experience who share our company values . This job requires daily onsite work at our headquarters in Hyderabad . Who We Need Truveta is rapidly building a talented and diverse team to tackle complex health and technical challenges. Beyond core capabilities, we are seeking problem solvers, passionate and collaborative teammates, and those willing to roll up their sleeves while making a difference. If you are interested in the opportunity to pursue purposeful work, join a mission-driven team, and build a rewarding career while having fun, Truveta may be the perfect fit for you. If you are interested in the opportunity to pursue purposeful work, join a mission-driven team, and build a rewarding career while having fun, Truveta may be the perfect fit for you. This Opportunity Success in the healthcare industry is predicated on a foundation of trust. We demonstrate our trustworthiness as stewards of health data through three foundational pillars: security, privacy, and compliance. The successful candidate will design , implement, and support solutions that support the company’s Digital Workplace strategy. The

Truveta is the world’s first health provider led data platform with a vision of Saving Lives with Data. Our mission is to enable researchers to find cures faster, empower every clinician to be an expert, and help families make the most informed decisions about their care. Achieving Truveta’ s ambitious vision requires an incredible team of talented and inspired people with a special combination of health, software and big data experience who share our company values . This position is based out of India (Hyderabad). Who We Need Truveta is rapidly building a talented and diverse engineering team to solve complex healthcare and technology challenges. We are seeking a Senior Software Engineer with deep backend services engineering experience and a proven track record of building reliable, scalable, cloud-native systems. This role is ideal for an experienced engineer who can design and deliver backend APIs, distributed services, data-driven applications, and platform capabilities using Microsoft Azure and .NET technologies. You will work closely with product managers, architects, security teams, and other engineers to build services that power Truveta’s healthcare data platform. As a senior engineer, you will also help shape technical direction, drive engineering best practices, mentor other engineers, and contribute to the long-term reliability, scalability, and maintainability of Truveta’s services. This Opportunity Join the founding team of the Truveta India Development Center (IDC) and play a pivotal role in shaping its future. As one of the initial members, you'll help build and scale a high-impact organization while contributing to products and platforms that advance healthcare through data and AI. This is a unique opportunity to influence both the technical direction and the culture of a growing global engineering hub. Patients, doctors, and medical researchers deserve the same cutting-edge technological inn

Truveta is the world’s first health provider led data platform with a vision of Saving Lives with Data. Our mission is to enable researchers to find cures faster, empower every clinician to be an expert, and help families make the most informed decisions about their care. Achieving Truveta’ s ambitious vision requires an incredible team of talented and inspired people with a special combination of health, software and big data experience who share our company values . This position is based out of our India Development Center in Hyderabad. Who we are looking for Join Truveta’s Intelligence Platform and Applications (IPA) team to build the next wave of healthcare AI — developing adaptive agentic systems and fine-tuned foundation models that continuously learn, reason, and accelerate real-world impact. Guided by Truveta’s mission of Saving Lives with Data, you’ll help transform how health data becomes intelligence, powering breakthroughs that enable researchers, clinicians and operational managers to make data-driven, proactive, and impactful decisions. We firmly believe that patients, doctors, and medical researchers deserve to benefit from the artificial intelligence revolution that is transforming productivity, creativity, and communication. You’ll help shape the AI capabilities that make healthcare more intelligent, efficient, and equitable — driving real-world impact across research, care delivery, and patient outcomes. If you’re seeking a sense of purpose and are motivated to advance how AI supports learning, decision-making, and discovery in healthcare, you’ll find this an inspiring place to grow. We are seeking AI Engineers who thrive at the intersection of agentic and applied AI, machine learning, and large-scale engineering. You’ll blend ML craftsmanship with platform engineering excellence to create scalable, self-improving AI agents and models that learn from vast, diverse healthcare data and deliver meaningful insights through

About Truveta Truveta is the world’s first health provider-led data platform with a vision of Saving Lives with Data. Our mission is to enable researchers to find cures faster, empower every clinician to be an expert, and help families make the most informed decisions about their care. Achieving Truveta’s ambitious vision requires an incredible team of talented and inspired people with a unique combination of health, software, cloud infrastructure, and big data experience who share our company values. This position is based out of Hyderabad , India. Who We Need Truveta is rapidly building a talented and diverse engineering team to solve complex healthcare and technology challenges. We are seeking a Senior Software Engineer with deep experience developing, maintaining, and operating cloud-native infrastructure services. This role is ideal for an experienced infrastructure-focused engineer who is proficient with open-source platform technologies such as Kubernetes, Conductor, Istio, Kong, and related cloud-native tools. You will help design, build, and operate the infrastructure services that power Truveta’s healthcare data platform on Microsoft Azure. As a senior engineer, you will help shape technical direction, drive engineering and operational best practices, mentor other engineers, and improve the reliability, scalability, security, and maintainability of Truveta’s infrastructure services. This Opportunity Join the founding team of the Truveta India Development Center (IDC) and play a pivotal role in shaping its future. As one of the initial members, you'll help build and scale a high-impact organization while contributing to products and platforms that advance healthcare through data and AI. This is a unique opportunity to influence both the technical direction and the culture of a growing global engineering hub. Patients, doctors, and medical researchers deserve the same cutting-edge technological innovations tha

DeepIntent is the leading healthcare marketing platform, purpose-built to help marketers plan, activate, and optimize data-driven campaigns with speed and precision. Trusted by the world’s top healthcare brands and their agencies, DeepIntent uniquely unites media, identity, and real-world clinical data to power privacy-safe, omnichannel marketing across every screen. Backed by patented technology and proven outcomes, DeepIntent’s platform delivers measurable audience quality and script lift at scale. Learn more at www.deepintent.com . Location: Banja Luka, Bosnia and Herzegovina (primary) or Belgrade, Serbia What You’ll Do: As a Senior Security Engineer, you will own the security architecture and enforcement across our infrastructure. Our infrastructure relies heavily on a Linux ecosystem, and as we scale our cloud footprint and AI initiatives, this layer is becoming increasingly security-sensitive. You will be embedded directly with the teams operating these systems, bridging the gap between high engineering velocity and secure-by-design architecture. Your core mandate is to protect production, harden our Linux environments, establish AI guardrails, and build secure access patterns without creating process overhead. This role will report to the Sr Director, Infrastructure and Networking and will be a hybrid role based out of Banja Luka, Bosnia. Linux Hardening & Threat Detection: Secure our underlying Linux infrastructure and container runtimes. Deploy, tune, and manage our SIEM for continuous threat detection, file integrity monitoring, and host-based intrusion detection (HIDS) across our fleet. Identity & Access Control: Design and enforce secure access patterns. Ruthlessly eliminate shared accounts, long-lived credentials, and overly broad permissions across the organization. Cloud & Infrastructure Governance: Own the security posture across our cloud environments. Implement secure infrastructure-as-code practices using Terraform an