Senior Cloud Support Engineer Jobs

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role As part of the Observability organization and inside the Streams program, the Managed Inputs team builds high-performing backend ingestion pipelines. We collect telemetry across diverse environments—including Elastic Agents, agentless setups, OpenTelemetry collectors, and cloud sources via Elastic Cloud Forwarders—then process and store this information to power seamless, intuitive user experiences within Kibana. Elastic's Streams program is the unified platform for getting data into Elasticsearch from edge collection all the way through cloud processing. We accept any type of data generated at the edge (Elastic Agent, Elastic Classic APM Agents, Beats, any OTel SDK…) and we process and route the data to several destinations. We are building strong backend solutions for ingesting observability data. Our core focus is on building a performant, reliable, scalable, secure and maintainable backend that fulfills product requirements. We take responsibility for what we build, and therefore are also responsible for keeping the system running, and ensuring reliable quality gates and safe deployment mechanisms, as well as assisting in support cases. What You Will Be Doing Design, implement, deploy and maintain high-performing, scalable features within the different products we own, being the most critical ones Managed Inputs (mOTLP

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role The Prism team builds the systems that turn Elastic Security's raw data into a trustworthy picture of the users, hosts, and services in a customer's environment. We power the Entity Store, entity risk scoring, entity resolution, and the data maintainers that analysts rely on to understand who did what, what's risky, and what to investigate next. We build features that have to work at scale, and we care deeply about correctness and performance. As a senior engineer, you will lead technical work across this area. You'll partner with product, design, and engineering to turn hard, ambiguous problems into reliable, performant systems that ship to real security teams. We're a distributed team — we work across time zones and collaborate in GitHub, Slack, design reviews, and code reviews. What You Will Be Doing Own small-to-medium projects from technical design through production, including data modeling, background tasks, and APIs. Make our features fast and reliable at scale: profile and optimize queries, tame timeouts, and design for a range of customer topologies. Write high-quality TypeScript and React code, with Node.js services and APIs where needed. Build telemetry, tests, and safeguards so the systems behave predictably in production. Review code, support teammates, and improve team practices. Partner with teams ac

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role The Prism team builds the systems that turn Elastic Security's raw data into a trustworthy picture of the users, hosts, and services in a customer's environment. We power the Entity Store, entity risk scoring, entity resolution, and the data maintainers that analysts rely on to understand who did what, what's risky, and what to investigate next. We build features that have to work at scale, and we care deeply about correctness and performance. As a senior engineer, you will lead technical work across this area. You'll partner with product, design, and engineering to turn hard, ambiguous problems into reliable, performant systems that ship to real security teams. We're a distributed team — we work across time zones and collaborate in GitHub, Slack, design reviews, and code reviews. What You Will Be Doing Own small-to-medium projects from technical design through production, including data modeling, background tasks, and APIs. Make our features fast and reliable at scale: profile and optimize queries, tame timeouts, and design for a range of customer topologies. Write high-quality TypeScript and React code, with Node.js services and APIs where needed. Build telemetry, tests, and safeguards so the systems behave predictably in production. Review code, support teammates, and improve team practices. Partner with teams ac

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role The Prism team builds the systems that turn Elastic Security's raw data into a trustworthy picture of the users, hosts, and services in a customer's environment. We power the Entity Store, entity risk scoring, entity resolution, and the data maintainers that analysts rely on to understand who did what, what's risky, and what to investigate next. We build features that have to work at scale, and we care deeply about correctness and performance. As a senior engineer, you will lead technical work across this area. You'll partner with product, design, and engineering to turn hard, ambiguous problems into reliable, performant systems that ship to real security teams. We're a distributed team — we work across time zones and collaborate in GitHub, Slack, design reviews, and code reviews. What You Will Be Doing Own small-to-medium projects from technical design through production, including data modeling, background tasks, and APIs. Make our features fast and reliable at scale: profile and optimize queries, tame timeouts, and design for a range of customer topologies. Write high-quality TypeScript and React code, with Node.js services and APIs where needed. Build telemetry, tests, and safeguards so the systems behave predictably in production. Review code, support teammates, and improve team practices. Partner with teams ac

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role The Prism team builds the systems that turn Elastic Security's raw data into a trustworthy picture of the users, hosts, and services in a customer's environment. We power the Entity Store, entity risk scoring, entity resolution, and the data maintainers that analysts rely on to understand who did what, what's risky, and what to investigate next. We build features that have to work at scale, and we care deeply about correctness and performance. As a senior engineer, you will lead technical work across this area. You'll partner with product, design, and engineering to turn hard, ambiguous problems into reliable, performant systems that ship to real security teams. We're a distributed team — we work across time zones and collaborate in GitHub, Slack, design reviews, and code reviews. What You Will Be Doing Own small-to-medium projects from technical design through production, including data modeling, background tasks, and APIs. Make our features fast and reliable at scale: profile and optimize queries, tame timeouts, and design for a range of customer topologies. Write high-quality TypeScript and React code, with Node.js services and APIs where needed. Build telemetry, tests, and safeguards so the systems behave predictably in production. Review code, support teammates, and improve team practices. Partner with teams ac

Senior Backend Software Engineer About Syllo Syllo is on a mission to transform litigation. Our product is a unified litigation platform that enables lawyers and paralegals to safely harness the power of language models and agentic AI throughout the litigation life cycle. Since going to market, we have gained a diverse group of enterprise customers, including some of the biggest law firms and corporations in the country, and we are quickly expanding. By reducing the expense of litigation industry-wide, we aim to improve access to high-quality representation and promote the alignment of legal outcomes with merit. About the Role We’re looking for a Senior Back-End Engineer who is excited to build and scale systems that power intelligent data experiences. If you’re passionate about clean architecture, reliable APIs, and high-performance infrastructure — and you love working in a dynamic startup environment — we’d love to meet you. The Responsibilities Design, build, and maintain Syllo’s backend systems and APIs to support our data platform. Collaborate closely with front-end engineers, product managers, and data teams to deliver scalable, high-quality features. Write clean, maintainable, and well-tested code. Work on system design and architecture to improve performance, reliability, and scalability. Integrate data sources and third-party tools as needed to enhance platform capabilities. Participate in technical design discussions, peer code reviews, and continuous improvement initiatives. Qualifications 6+ years of professional engineering experience. Strong programming skills in Ruby or Python. Experience developing APIs using frameworks such as Ruby on Rails, Flask, or Django. Proficiency with relational databases, full-text search engines, and/or vector databases. Familiarity with distributed systems and cloud technologies (e.g., GCP, Pub/Sub, Kafka). Exce

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Infrastructure Compute Site Reliability Engineering mission is to own and manage the successful operation of our underlying cell infrastructure system, along with elements of service discovery, secrets management and related software layers. We’re looking for a skilled Senior Site Reliability Engineer with strong programming skills to help us build Roblox's private cloud, productionize our growing Kubernetes-based infrastructure, and institute reliability best practices across the Roblox Compute team. You will: Design and Develop systems & libraries that promote fault-tolerance and resilience, automate much of the management and lifecycle of our clusters, and ensure systems are observable. Promote and Institute reliability best practices across the Infra Compute group, drive common reliability initiatives. Provides collaborative technical reviews and operational guidance to strengthen system reliability. Build, Automate and Standardize process automation to create a "golden path" of tooling and platform support that powers the fundamental Roblox ecosystem. Create Tooling that provides production guardrails, by evaluating release candidate capacity with load testing tooling before de

Accelerate how Gallup builds and deploys software by helping engineering teams deliver applications faster, more reliably and at scale. In this high-impact role, you’ll be responsible for designing and optimizing release pipelines, driving automation, and implementing cloud infrastructure that accelerates delivery and ensures high availability. You’ll work closely with developers, architects, security associates and operations teams to establish best practices and bring stability and scalability to our engineering workflows. You’ll develop systems that power global insights — analyzing what the world is thinking and delivering employee engagement, strengths development and wellbeing solutions — among other high-impact projects. If you’re a proven DevOps leader ready to fuel innovation and make a global impact, apply today. What You’ll Do Collaborate with software engineering, infrastructure and security teams to streamline delivery, reliability and observability Design, implement and maintain GitHub Actions-based CI/CD pipelines that support our diverse set of applications and services Drive adoption and continuous improvement of DevOps practices across platforms and environments, helping teams fully leverage our existing framework Manage releases across multiple AWS regions and environments, ensuring seamless delivery Solve complex infrastructure and deployment challenges with a strong focus on scalability, observability and automation Support teams working across multiple applications, stacks and languages, quickly understanding and adapting to full-stack architectures and deployment flows Mentor and coach infrastructure engineers, fostering a DevOps culture across software teams What Makes You Stand Out DevOps expertise: You’ve built or significantly scaled a DevOps practice from the ground up. Strategic technical ownership: You have a strong sense of ownership in guiding DevOps strategy, tooling choices and architectural direction. Hands-on experience with moder

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. What you'll do There is no MSSP and no tier-1 queue here. Detection & Response engineers own their detections end to end: you write them, you tune them, and your team is paged when they fire. The security team is spread across the globe with a follow-the-sun pager rotation so nobody is paged at 3am local. The adversaries are real. The business is growing fast and the threat surface is growing with it. Defining the necessary telemetry is part of the job. Detection engineering Build and tune detections across endpoint, identity, SaaS, and cloud , treating them as software: version-controlled, peer-reviewed, and shipped through the same CI/CD practices the rest of engineering uses. Track detection quality as measured quantities : coverage against MITRE ATT&CK, precision, time-to-detect. We don’t build-and-forget here. Response & automation Own incident response: triage, contain, remediate, and write the retrospective that turns the incident into a systemic fix. Build automation that removes toil from investigations, and partner closely with the US-based team so context carries across time zones instead of getting lost at handoff. Telemetry & partnershi

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. What you'll do There is no MSSP and no tier-1 queue here. Detection & Response engineers own their detections end to end: you write them, you tune them, and your team is paged when they fire. The security team is spread across the globe with a follow-the-sun pager rotation so nobody is paged at 3am local. The adversaries are real. The business is growing fast and the threat surface is growing with it. Defining the necessary telemetry is part of the job. Detection engineering Build and tune detections across endpoint, identity, SaaS, and cloud , treating them as software: version-controlled, peer-reviewed, and shipped through the same CI/CD practices the rest of engineering uses. Track detection quality as measured quantities : coverage against MITRE ATT&CK, precision, time-to-detect. We don’t build-and-forget here. Response & automation Own incident response: triage, contain, remediate, and write the retrospective that turns the incident into a systemic fix. Build automation that removes toil from investigations, and partner closely with the US-based team so context carries across time zones instead of getting lost at handoff. Telemetry & partnershi

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Trust & Safety function at Lyft is dedicated to keeping every Lyft ride safe for both riders and drivers. We build and maintain the tools, features, and systems that deter bad actors, protect vulnerable populations, and reinforce trust across the platform. As an Backend Engineer working on Trust & Safety, you'll work at the intersection of product, design, engineering, and policy to ship high-impact safety features to millions of users. Responsibilities: Help define the roadmap and architecture based on technology and business needs Unblock, support, effectively communicate, and obtain buy-in across teams to achieve results Lead projects of multiple people from idea to positive execution Write clear, scalable and clear design documentation Write well-crafted, well-tested, readable, maintainable code Utilize your expertise in Python, Golang, AWS to deliver robust and scalable solutions Participate in code reviews to ensure code quality and distribute knowledge Proactively participate in resolving ongoing incidents Share your knowledge through tech talks, mentorship, and evangelizing appropriate tech and engineering best practices Experience: BS/MS or equivalent in Computer Engineering, Computer Science, or related field or relevant work experience 5+ years of software engineering industry experience Extensive experience in object oriented programming, ideally in GoLang or Python Experience in backend software development of large-scale distributed systems and concurrency Experience working with public cloud platforms (e.g., AWS, GCP, Microsoft Azure, etc.) Strong oral and written communication skills, and ability to collaborate with and influence cross-functional partners Benefits: Extended health and dental coverage options, along with life insurance and disability benefits Mental health

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Austin, US Job Title: Senior Oracle Fusion Engineer About the Role The Senior Oracle Fusion Engineer will serve as the top individual contributor responsible for the technical architecture and development of complex custom solutions, extensions, and reports within the Oracle Fusion Cloud ERP environment. This expert-level role is crucial for creating and maintaining high-performance, scalable solutions that support high-volume trans

Must be based in Vancouver The role We're hiring a dedicated data engineer to own the production data platform that our delivery, product, and engineering teams run on; designing integrated, governed data pipelines and delivering automated reporting, AI-assisted workflows, and predictive signals on top of them. You'll write production code, design systems, own CI/CD, and be accountable for the correctness of data that leaders make decisions on. What you'll do Design and operate our cloud data platform: ingestion, transformation, orchestration and serving. Integrate data from across the business (delivery tooling, CRM, product telemetry, finance, support and customer feedback systems) with shared identifiers, data contracts and lineage. Build automated and continuously refreshed reporting so teams manage by exception rather than chasing status. Connect approved AI agents to governed data with structured outputs, provenance, guardrails and human approval in the loop. Build feature pipelines and the MLOps controls behind predictive use cases: tests, versioning, promotion gates and drift monitoring. Own the engineering standards for data: testing, observability, environment promotion, PII classification and access control. What you'll bring Strong software engineering fundamentals: production-quality code, API and interface design, testing discipline, systems design. Real experience building and operating production data platforms on a cloud warehouse or lakehouse (Snowflake and AWS preferred) with dbt and a modern orchestrator. Practical AI tooling experience: something shipped, not prototyped. LLM-backed classification, extraction or structured-output pipelines; agent and tool-calling workflows; retrieval; evals. You can reaso

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is a high-growth, cloud-native data platform company committed to empowering enterprises to achieve their full potential. With a culture built on impact, innovation, and collaboration, we offer an environment where you can build large-scale systems, move fast, and take your technology career to the next level. We are seeking a highly talented and experienced Software Engineer to join our Database Engineering team. In this role, you will be a key contributor to the evolution of our core product: an elastic, large-scale, high-performance data processing system. We are looking for smart, enthusiastic engineers who can quickly master complex technical areas and are passionate about building new, industry-leading technologies. AS A SENIOR SOFTWARE ENGINEER AT SNOWFLAKE, YOU WILL: Design and implement novel query optimization or distributed data processing algorithms to maintain Snowflake's industry-leading data warehousing capabilities. Design, develop, and support a petabyte-scale cloud database system, ensuring it is highly parallel and fault-tolerant. Develop and implement the new service architecture required to enable the next generation of the Snowflake Data Cloud. Analyze, understand, and resolve complex performance and scalability bottlenecks within the system.

About Us YipitData is the leading market research and analytics firm for the disruptive economy and most recently raised $475M from The Carlyle Group at a valuation of over $1B. Every day, our proprietary technology analyzes billions of alternative data points to uncover actionable insights across sectors like software, AI, cloud, e-commerce, ridesharing, and payments. Our data and research teams transform raw data into strategic intelligence, delivering accurate, timely, and deeply contextualized analysis that our customers — ranging from the world's top investment funds to Fortune 500 companies — depend on to drive high-stakes decisions. We operate globally with offices in the US (NYC, Austin, Miami, Mountain View), APAC (Hong Kong, Shanghai, Beijing, Guangzhou, Singapore), and India. Our award-winning, people-centric culture — recognized by Inc. as a Best Workplace for three consecutive years — emphasizes transparency, ownership, and continuous mastery. What It's Like to Work at YipitData YipitData isn't a place for coasting — it's a launchpad for ambitious, impact-driven professionals. From day one, you'll take the lead on meaningful work, accelerate your growth, and gain exposure that shapes careers. Ownership That Matters: You'll lead high-impact projects with real business outcomes Rapid Growth: We compress years of learning into months Merit Over Titles: Trust and responsibility are earned through execution, not tenure Velocity with Purpose: We move fast, support each other, and aim high — always with purpose and intention About The Role We're looking for a seasoned, high-output engineer who can operate within our product portfolio — from our Public Investor platform and Signals application to our AI-powered customer insights agent. You'll execute on well-defined work, but the expectation is that you go well beyond that — proactively identifying opportunities, improving systems, and driving outcomes that move the business forward. You'll be responsibl