Senior Cloud Support Engineer Jobs

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. We’re looking for a Senior Software Engineer to join our Network Engineering team to accelerate building and scaling our innovative systems that support our growing identity platform. In this role, you will build the next-generation infrastructure that underpins all systems at CLEAR. The ideal candidate for this role will approach challenges with an eye toward reliability, simplicity, and scalability. What You'll Do: Develop and maintain a streamlined process for engineers to effortlessly build and deploy scalable and reliable software-defined networking solutions on AWS. Enhance our compute platform (Kubernetes) by integrating new functionalities and features, focusing on AWS networking services and concepts such as VPCs, Route Tables, Security Groups (SGs), ALBs/ELBs, and Route53, as well as implementing Kubernetes networking solutions like service mesh (Istio) to optimize service communication and management. Collaborate across engineering teams to advocate for and implement best practices in observability, utilizing tools like Splunk or Datadog to ensure robust network monitoring. Act as a product owner for our infrastructure, collecting feedback and requirements from engineering teams to address pain points and develop solutions, particularly in the realm of AWS networking and cloud-native design principles. What you're great at: 6+ years of extensive experience in infrastructure and platform development, particularly in software-defined networking and AWS cloud services. Proficient in writing production-grade softwar

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Infrastructure Compute Site Reliability Engineering mission is to own and manage the successful operation of our underlying cell infrastructure system, along with elements of service discovery, secrets management and related software layers. We’re looking for a skilled Senior Site Reliability Engineer with strong programming skills to help us build Roblox's private cloud, productionize our growing Kubernetes-based infrastructure, and institute reliability best practices across the Roblox Compute team. You will: Design and Develop systems & libraries that promote fault-tolerance and resilience, automate much of the management and lifecycle of our clusters, and ensure systems are observable. Promote and Institute reliability best practices across the Infra Compute group, drive common reliability initiatives. Provides collaborative technical reviews and operational guidance to strengthen system reliability. Build, Automate and Standardize process automation to create a "golden path" of tooling and platform support that powers the fundamental Roblox ecosystem. Create Tooling that provides production guardrails, by evaluating release candidate capacity with load testing tooling before de

The opportunity Polestar is accelerating the transition to sustainable mobility through electric performance. Behind that journey sits a powerful digital platform enabling everything from checkout and payments to order management, delivery, retail tools, and customer self‑service. You will join a focused team working across a critical part of the customer journey, building and validating solutions that customers globally and hundreds of internal users depend on every day. With real ownership, close collaboration, and global impact, this role plays a key part in ensuring reliability, performance, and quality across Polestar’s digital ecosystem. We are now looking for a Senior Quality Assurance Engineer to join Polestar Digital at our headquarters in Gothenburg, Sweden. Let us describe the challenge we offer As a Senior Quality Assurance Engineer, you will ensure the reliability, performance, and quality of customer‑facing digital products and internal platforms that support the vehicle purchasing journey. You will work across frontend, backend, APIs, and cloud infrastructure, validating solutions and ensuring that features meet both business and technical requirements before release. Acting as a key partner to Software Engineers, Product Managers, Designers, and Operations teams, you will translate product requirements into effective test strategies and ensure that defects are identified early and resolved efficiently. The role combines hands‑on testing, automation, and continuous improvement of quality practices, contributing to scalable and high‑quality systems used globally across markets and internal operations. You will also stay up to date with modern QA methodologies and emerging technologies, including AI‑assisted testing approaches. What you'll do You will ensure high‑quality delivery across Polestar’s digital platforms by validating solutions, improving test coverage, and driving continuous improvement in quality practices. Your responsibilities include: En

Job Summary The Senior Application Engineer (AE) serves as a product-focused technical expert and strategic partner to customers, Sales, and Product Management, driving adoption and revenue growth for Phoenix Contact’s Industrial Ethernet portfolio. Leveraging deep product and application expertise, this role identifies, develops, and converts sales opportunities into high-value, product-aligned solutions, influencing specification decisions and delivering measurable business outcomes. The Senior AE leads complex customer engagements centered on the application, positioning, and integration of Industrial Ethernet products, including network system architecture design, solution development, and advanced troubleshooting. This role is primarily focused on pre-sales engineering of customer network solutions, delivering product-centric training on network technologies and industry applications, and providing Level 3/4 technical support across the networking portfolio managed by the U.S. organization. Additionally, this position plays a critical role in advancing Phoenix Contact’s industrial networking and critical infrastructure product strategy by enabling internal and external stakeholders—including sales teams, channel partners, and customers—while supporting the broader ecosystem of aligned technologies (e.g., cloud platforms, software solutions, and integration partners). Operating with a high degree of independence, the Senior AE also serves as the voice of the customer, providing actionable market and application insights to Product Management to help shape product roadmap decisions, portfolio positioning, and go-to-market strategies. Responsibilities Lead complex, product-centric technical engagements with customers, including Industrial Ethernet network architecture design, product configuration, cybersecurity integration, and advanced troubleshooting aligned to portfolio capabilities Serve as a subject matter expert for the Industrial Ethernet

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Role Overview: We are seeking a skilled and experienced Senior AI Engineer – AI Platform to join our ClickUp Engineering team. In this role, you will play a critical part in both building the core AI platform and directly applying large language models (LLMs) to deliver intelligent features across ClickUp. You will focus on backend systems that enable scalable, reliable, and secure AI-powered capabilities, while also working hands-on with LLMs to solve real user problems and drive product innovation. Key Responsibilities: Architect, design, and implement scalable AI platform services that support the deployment, orchestration, and lifecycle management of LLMs and other AI models. Apply LLMs and other AI technologies directly to build and enhance ClickUp’s intelligent features, working closely with product and engineering teams to deliver impactful solutions. Build and maintain robust APIs and backend systems that enable seamless integration of AI-powered features into ClickUp’s core platform. Develop infrastructure for model serving, monitoring, logging, and automated evaluation to ensure high reliability and performance of AI services in production. Integrate with multiple LLM providers (e.g., OpenAI, Anthropic, Google) and manage model selection, routing, and fallback strategies for optimal performance and cost. Drive the adoption of best practices in AI privacy, security, and compliance, including data anonymization, secure data handling, and regulatory adherence. Optimize platform performance, scalability, and cost-efficiency, leveraging cloud-native technologies and distributed systems. Stay curre

About Pinecone Pinecone is the trusted AI knowledge company. Its trusted AI knowledge platform—including its Database, Nexus, and Marketplace products—power accurate, fast, and cost-effective AI applications for more than 10,000 customers and 1M developers worldwide. Pinecone's mission is to make AI knowledgeable. For more information, visit pinecone.io . About the Team and Role: Join a team that builds robust, real-time distributed systems for a cutting-edge database. We care about performance, reliability, scalability, and most of all learning and having fun together. Whether you’re a seasoned coder or just getting started, if you’re passionate about technology and eager to learn, you’ll fit right in. Who we are: We show up to work, ready to collaborate and build technologies that make a difference, with people who genuinely care. We chase improvements such as tail latencies, bytes throughput, cache hit rate, and operational cost efficiency. We believe learning is ongoing and that even the most complex problems can have simple solutions. What You’ll Do: Collaborate with teammates to design and build database features that power AI applications. Learn how to tune performance and support reliability in distributed systems (don’t worry, we’ll guide you). Help Pinecone run smoothly on popular cloud providers. Take ownership of your work and grow your skills every day. Have fun. Who You Are: 5+ years of work experience - programming in Rust, Go, C++, or a comparable language. You’re genuinely curious about distributed systems and eager to dive deep into technical challenges. You approach problems with creativity and persistence, and you’re comfortable asking thoughtful questions or seeking feedback. You’re excited to learn, value constructive feedback, and appreciate mentorship. Bonus Points: You have hands-on experience with cloud platforms (AWS, GCP, Azure) or have demonstrated an ability to pick up new tools quickly. You’re comfortable thinking in async or multi-thr

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. As a Senior Site Reliability Engineer you will champion all things pertaining to reliability at Okta for Auth0. Working closely with the Product Engineers, Quality Engineers, Platform Engineers and Architecture teams, your primary focus will be on ensuring production systems remain operational at all times, while continually setting and achieving long-term performance, reliability and scalability goals in a platform with an exponential growth plan for the coming years. With Okta’s increased dedication to ensuring customer availability expectations are exceeded in every way, you will play a key role as we evolve our system architecture to meet the demands of enormous growth and support the hundreds of millions of users who rely on us to provide uninterrupted access to business-critical enterprise and consumer applications. Skills Exceptional communication skills, including technical writing in the English language Systematic problem-solving approach, coupled with a strong sense of ownership and drive Understanding of microservices, cloud infrastructure (AWS, Azure), databases (SQL, No-SQL, Key/Value), containers (docker, kubernetes), web technologies (web sockets, http) and networking (SSL, routing, VPN) Live and breathe SLIs, SLOs, error budgets and SLAs Strong belief in automating everything and reducing toil for yourself and teammates Loves to work as a team, but is able to work effectively in a remote environment where tasks may be self-driven Knowledge

We are seeking an experienced and strategic Senior Manager of Network Engineering to lead the team responsible for the connectivity that powers our operations. This position manages our network infrastructure across multiple global sites, data centers, cloud environments, corporate offices, specialized vehicle depots, and charging infrastructure. You will step into a critical leadership role that demands a strong focus on operational stability, security, and safety-critical reliability. A successful candidate will possess strong project management, vendor management, and organizational skills, with deep experience scaling network capacity to meet critical business deadlines. You will guide a highly capable engineering team while heavily leveraging and managing third-party partners to execute builds and maintain support at a global scale. In This Role, You Will... Team Leadership & Strategy: Manage, mentor, and grow a team of Network Architects and Engineers. Establish technical standards, clear roadmaps, and maintain a high bar for team execution. Infrastructure & Deployment: Oversee the end-to-end network design and deployment for all physical expansions, including manufacturing sites, vehicle depots, and high-bandwidth facilities. Lead high-priority, cross-functional projects to accelerate large-scale deployments with tight deadlines. Operations & Reliability: Maintain the availability of production and enterprise networks by defining and reporting on SLAs. Develop key metrics and log data for response and review. Function as an escalation point for network issues and participate in a 24x7 on-call rotation. Cross-Functional Collaboration: Partner with Facilities, Security, and Infosec teams to deploy and support secure site connectivity and vehicle carrier connectivity. Lead cross-functional architecture design review sessions. Vendor & Financial Management: Own and manage budgeting for all networking

We are seeking a Senior Security Engineer to join our growing security team. As we continue building AI-powered services that deliver tremendous value to our customers worldwide, and given the rapid pace of our business growth, we are looking for experienced and capable talent to strengthen cybersecurity across all stages of product development and to collaborate closely with our software engineering teams. You will also play a key role in driving information security initiatives and integration efforts across the group, including addressing the emerging risks introduced by rapid advancements in AI technologies. Responsibilities Design, implement, and maintain secure CI/CD pipelines with automated security controls (SAST, DAST, SCA, secrets scanning, and IaC scanning) integrated into development workflows Establish and drive the Secure Software Development Lifecycle (SSDLC), ensuring security is embedded at every stage — from design and threat modeling through deployment and runtime Define and standardize security requirements analysis and threat modeling practices to identify risks during the design phase Develop Policy as Code solutions to enable automated compliance and governance checks Conduct pre-production security assessments, vulnerability assessments, and penetration testing Implement security best practices for Infrastructure as Code (IaC) and cloud-native environments Build and maintain security monitoring, log aggregation, and alerting systems to support detection and response Create security deployment checklists and continuously improve production environment security posture Assess and mitigate emerging risks introduced by AI technologies, including risks related to LLM applications, AI agents, prompt injection, data leakage through AI tools, model supply chain, and AI-assisted development workflows Partner with engineering teams to evaluate, adopt, and govern AI-powered development tools (e.g., AI coding assistants, AI agents) in a secure and compli

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. About the Team The Developer Platforms organization provides cloud infrastructure and tooling to 100+ teams and 750+ engineers in NYT Product Engineering through an internal developer platform. The DevEx Platforms team (6 engineers) focuses on developer experience and workflow automation. We’re now expanding into more AI-assisted developer workflows using tools like Claude Code, Cursor, and Copilot to support debugging, migrations, test generation, and everyday development in a safe, measurable way. This role sits in Developer Platforms and reports to the Engineering Manager of the DevEx Platforms team . About the Role As a Senior Software Engineer on DevEx Platforms, you’ll build GenAI-augmented developer experiences and platform capabilities used across all of The New York Times. Your work will help teams ship faster and more safely, pay down technical debt through structured migrations and platform modernization, and turn effective internal practices into reusable tools and agents. What You’ll Do Design and build GenAI-powered developer tooling : prompts, IDE integrations, Cursor/Claude rules, and telemetry to understand how they’re used. Build and run the GenAI developer platform : Tools, services, and integrations leveraging LiteLLM to power both local and background/long-running agents, providing auth, configuration, and LLM routing. Own guardrail

Role Overview You’ll be a senior hands-on Network Engineer at the center of highly available, global infrastructure. You’ll design, run, and improve enterprise and data center networks that thousands of users and critical applications rely on every day. You’ll work across routing, switching, firewalls, SD‑WAN, and load balancing, primarily using Cisco, Fortinet, and F5 technologies. You’ll be the person others turn to for complex troubleshooting, resilient network design, and modernization initiatives across enterprise and private cloud environments. If you enjoy solving tough networking problems, shaping network architecture, and partnering with security, cloud, and operations teams to keep things fast, secure, and reliable, this role gives you room to grow your technical depth and influence. Here’s a breakdown of what you’ll do (not all of it, just the important stuff) Design, deploy, and support enterprise and private cloud network infrastructure across production and non‑production environments. Troubleshoot and resolve complex Layer 2/Layer 3 issues in mission‑critical, high‑availability networks. Configure and optimize Cisco Catalyst and Nexus platforms, including WAN, campus, and data center networking with BGP and OSPF. Support and maintain Fortinet FortiGate firewalls (including VPNs, SD‑WAN, and segmentation) to deliver secure, resilient connectivity. Administer and fine‑tune F5 BIG‑IP load balancing and application delivery services to keep customer and internal applications highly available. Lead incident/root cause analysis, contribute to modernization projects, and maintain clear technical documentation, standards, and network diagrams. These are the essentials you’ll need to get an interview 7+ years of hands-on experience as a Network Engineer in an enterprise or data center environment. Strong expertise with Cisco enterprise networking (Catalyst and/or Nexus), including Layer 2/3, VLANs, STP, HSRP/VRRP, QoS, ACLs, and NAT. Practical experience with

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! As a Senior Security Operations Engineer you will: Serve as trusted advisor to team’s leadership and partner teams by clearly articulating business risks associated with security issues Harden our cloud-native environments (AWS, OCI, GCP) by introducing secure by default designs and features into network, tooling, and processes Own and drive resolutions for enabling engineers to design, build, and use infrastructure securely at scale by deploying secure architectures using infrastructure-as-code and reusable code libraries Manage IAM / RBAC for cloud infrastructure, and partner with IT on streamling authentication/authorization to ensure unified access control across the board Deploy and operationalize some of the security services and tools (eg: SIEM, SOAR, domain monitoring, endpoint tooling, cloud security tooling) Respond to security incidents and harden environments post-incidents. Support control monitoring and remediation for compliance initiatives Gather and analyze security metrics to address security issues with cross-team dependencies Be a problem solver who is empathetic to developer concerns and will employ construc

Forward was founded in 2013 by four Stanford Ph.D.s, building the industry's first network digital twin: a mathematically accurate model of the production network. It's the foundation for autonomous networking, giving engineers and AI agents the ability to know the impact of every change before it touches production. That founding instinct still defines how we work. We're accurate and evidence-driven, relentless about clarity, and we'd rather be certain than comfortable, building a groundbreaking platform that transforms how teams run and secure networks across every major cloud and vendor environment. Global leaders like Goldman Sachs, PayPal, S&P Global, IBM, and Dell trust Forward, alongside fast-growing enterprises and government agencies, realizing an average of $14.2 million in annual benefits, according to IDC. Backed by top-tier investors, including A. Capital, Andreessen Horowitz, Goldman Sachs, MSD Partners, Omega Venture Partners, Section 32, and Threshold Ventures, and headquartered in Santa Clara, we're most proud of our team: curious people who'd rather build what doesn't exist than accept how things have always been done. Forward is currently seeking a Senior Backend Software Engineer to work as part of our Platforms team. You will play a critical role in designing, developing, and scaling the core backend services and infrastructure that support our SaaS and on-prem deployments. Your contributions will have a direct impact on the stability, performance, and scalability of our platform, helping to ensure an exceptional experience for our customers. Responsibilities: Platform development: Contribute to the design and development of storage systems, job scheduling systems, data ingestion frameworks, monitoring frameworks etc to ensure high system performance and availability. Feature development: Build and maintain backend frameworks that support essential platform features Scalability & Reliability: Develop scalable, high-performing

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Engineering at Brex Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders. What you’ll do As a Security Operations Engineer at Brex, you will focus on preventing, detecting and responding to security threats across Brex's corporate and cloud environments. You will use existing systems and develop tools to improve our security capabilities. Our team is responsible for functions across corporate security, detection & response and infrastructure security domains; and we perform systems engineering and automation to support those functions. Security Operations is part of our wider Trust & IT o

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Engineering at Brex Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders. What you’ll do As a Security Operations Engineer at Brex, you will focus on preventing, detecting and responding to security threats across Brex's corporate and cloud environments. You will use existing systems and develop tools to improve our security capabilities. Our team is responsible for functions across corporate security, detection & response and infrastructure security domains; and we perform systems engineering and automation to support those functions. Security Operations is part of our wider Trust & IT o