Senior Cloud Support Engineer Jobs

The IT SaaS Engineering Team plays a critical role in optimizing MongoDB sales processes, streamlining customer interactions, and maximizing the efficiency of our sales efforts. By leveraging Salesforce, the team ensures that business users have the tools, automation, security, and governance needed to effectively manage customer relationships, support operational processes, and drive business growth. With deep expertise in Salesforce development, platform governance, automation, and system operations, the team continuously enhances the CRM platform to meet evolving business needs. The team partners closely with stakeholders across Sales Operations, Revenue Operations, Security, Compliance, and Engineering to deliver scalable, secure, and reliable Salesforce solutions. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Role Overview We are looking for a highly capable Senior Salesforce Engineer to design, build, and maintain scalable CRM solutions that support MongoDB’s Sales organization. This role combines strong hands-on Salesforce development, solution design, cross-functional collaboration, and a modern engineering mindset to deliver reliable, maintainable, and high-quality solutions across the core Salesforce platform. What you’ll do Design, build, and maintain scalable Salesforce solutions across the core CRM platform, including custom development, automation, and integrations Partner with business stakeholders, program managers, and technical teams to understand requirements and translate them into secure, maintainable, and scalable technical solutions Own delivery across the full solution lifecycle, including design, development, testing, deployment, documentation, and production support Collaborate closely with globally distributed engineering teams to deliver reliable, secure, and well-governed solutions in an Agile environment Drive strong engineering practices across code quality, documentation, release managem

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Repayment UX Engineering team is growing, and we're looking for a Senior Software Engineer specializing in React Native development. We're a full-stack team located entirely in Europe within the same time zone, but culturally rooted in Silicon Valley. We directly improve the financial lives of over 20 million people. We build and own user journeys that enable them to pay back loans worth collectively over $40B each year. Our team exists to make these moments the most reliable and transparent in world-class consumer finance. Our work is agile and fast-paced, shipping new code to production every two-week sprint, and rigorously measuring the impact it has on the behavior of our users. This role rewards curiosity, ownership, and a builder's mindset. You'll know exactly what your objectives are, you'll have what you need to hit them, and you'll choose your own path to get there. You'll learn quickly from experienced teammates and grow your craft on problems that matter at scale. If you want to build something new and operate it at scale – come join us! What You'll Do · You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery. · You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. · You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them. · You will support the operations and availability of your team’s artifacts by creating and m

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Repayment UX Engineering team is growing, and we're looking for a Senior Software Engineer specializing in React Native development. We're a full-stack team located entirely in Europe within the same time zone, but culturally rooted in Silicon Valley. We directly improve the financial lives of over 20 million people. We build and own user journeys that enable them to pay back loans worth collectively over $40B each year. Our team exists to make these moments the most reliable and transparent in world-class consumer finance. Our work is agile and fast-paced, shipping new code to production every two-week sprint, and rigorously measuring the impact it has on the behavior of our users. This role rewards curiosity, ownership, and a builder's mindset. You'll know exactly what your objectives are, you'll have what you need to hit them, and you'll choose your own path to get there. You'll learn quickly from experienced teammates and grow your craft on problems that matter at scale. If you want to build something new and operate it at scale – come join us! What You'll Do · You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery. · You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. · You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them. · You will support the operations and availability of your team’s artifacts by creating and m

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. Your Impact on our Mission Zocdoc’s most important asset is our people and our platform. As a Senior Staff Engineer, Vulnerability Management, you’ll play a meaningful role in strengthening both by architecting and scaling our next-generation vulnerability detection and remediation ecosystem across Compliance, Security, and Engineering. In this role, you’ll help move our security posture from reactive firefighting to predictive, continuous risk reduction through intelligent automation, deeper full-stack visibility, and faster remediation across infrastructure, containers, and application code. You’ll enjoy this role if you are… Personally motivated by building secure, scalable systems that reduce real-world risk at scale. Autonomous, urgent, and creative, and you love turning noisy security findings into actionable engineering outcomes. Highly collaborative and energized by working across Security, Compliance, Engineering, and DevOps teams. Passionate about offensive security, adversarial validation, and understanding how theoretical vulnerabilities translate in

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Location: Austin (Hybrid) About Us At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers trillions of requests per month. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have all web traffic routed through

Overview: Guidepoint seeks an experienced Data/AI Engineer as an integral member of the Toronto-based AI team. The Toronto Technology Hub serves as the base of our Data/AI/ML team, dedicated to building a modern data infrastructure for advanced analytics and the development of responsible AI. This strategic investment is integral to Guidepoint’s vision for the future, aiming to develop cutting-edge Generative AI and analytical capabilities that will underpin Guidepoint’s Next-Gen research enablement platform and data products. This role demands exceptional leadership and technical prowess to drive the development of next-generation research enablement platforms and AI-driven data products. You will develop and scale Generative AI-powered systems, including large language model (LLM) applications and research agents, while ensuring the integration of responsible AI and best-in-class MLOps. The Senior AI/ML Engineer will be a primary contributor to building scalable AI/ML capabilities using Databricks and other state-of-the-art tools across all of Guidepoint’s products. Guidepoint’s Technology team thrives on problem-solving and creating happier users. As Guidepoint works to achieve its mission of making individuals, businesses, and the world smarter through personalized knowledge-sharing solutions, the engineering team is taking on challenges to improve our internal application architecture and create new AI-enabled products to optimize the seamless delivery of our services. This is a hybrid position based in Toronto. What You'll Do: Architect and Build Production Systems: Design, build, and operate scalable, low-latency backend services and APIs that serve Generative AI features, from retrieval-augmented generation (RAG) pipelines to complex agentic systems. Own the AI Application Lifecycle: Own the end-to-end lifecycle of AI-powered applications, including system design, development, deployment (CI/CD), monitoring, and optimization

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations San Francisco Austin About the Role The Strategy organization operates as a high-velocity engine at the intersection of business, technology, and go-to-market execution, driving enterprise growth, global expansion, market innovation, and strategic execution. Our multi-disciplinary team spans seven core strategic pillars: Network & Infrastructure Strategy, Industry Solutions, Strategic Partnerships, International Expansion, Execut

About the Team OpenAI Finance ensures the organization is positioned for long-term success as we pursue our mission. The Order to Cash (OTC) team oversees the end-to-end flow of commercial transactions from order intake and provisioning through billing, collections, credit risk, accounts receivable operations, and cash application. The team focuses on accuracy, compliance, operational discipline, and a high-quality customer experience. About the Role We are hiring for the Senior Credit & Collections role to support OpenAI's global receivables operations, with a focus on white-glove support for premier and strategic accounts across the U.S. and key regional areas of AR work, including standard operating procedures, payment methods, customer portals, disputes, cash application handoffs, escalations, and emerging go-to-market channels. In this role, you will manage complex customer accounts, guide priority AR workstreams, support credit reviews, and partner cross-functionally with Sales, Customer Success, Billing Operations, Deal Desk, Legal, Accounting, Cash Application, Finance Systems, and external partners. You will help improve cash collections, reduce aging, support responsible credit decisions, and maintain a strong customer experience across sensitive, high-value, and operationally complex relationships. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In This Role, You Will Manage a portfolio of premier, strategic, and high-touch customer accounts across the U.S. and key regional AR work areas, ensuring timely collections, clear communication, and a white-glove customer experience. Support collections coverage across key regional areas of AR work, including payment follow-up, documentation requirements, portal submission workflows, tax or invoicing considerations, dispute coordination, and escalation management. Support new channel success, including marke

Coder is hiring a Senior Product Manager to own Coder Agents. You'll take an incubated, fast-moving product and give it a scaled strategy. Usage is expanding beyond enterprise developers to citizen developers and other new personas. You'll define vision and strategy where it's still nascent, then bring enough structure to scale without slowing momentum. You'll partner closely with engineering, design, and go-to-market teams to ship and measure impact. We're running lean on process by design - expect to build judgment, not bureaucracy. What you’ll do here Own the full product lifecycle for Coder Agents - from incubating ideas through GA and into ongoing scale. Define and evolve product vision and strategy for Agents, synthesizing customer, market, and business signals into a clear roadmap. Identify and validate opportunities for Agents to reach new personas, from enterprise developers to citizen developers. Research customer problems through direct engagement with enterprise accounts, community feedback, and ecosystem analysis. Bring just enough structure to move fast without losing rigor - strong problem statements, crisp requirements, clear execution. Lead high-stakes customer conversations, including executive roadmap reviews, product demos, and enterprise stakeholder discussions. Shape licensing, packaging, and pricing decisions that support Agents' path to sustainable growth. Mentor and support other PMs through senior-level product leadership, coaching, and sharing best practices What we’re looking for 5+ years of experience building software products end-to-end, with clear customer and business outcomes. Deep understanding of the AI/agentic market - you know the players, the trends, and where enterprise adoption is headed. Proven experience taking a product from GA, setting direction where little exists yet. Proven ability to operate independently and set the agenda with minimal oversight. Experience building for enterprise customers - complex adoption cycles,

At Rockstar Games, we create world-class entertainment experiences. Become part of a team working on some of the most rewarding, large-scale creative projects to be found in any entertainment medium - all within an inclusive, highly-motivated environment where you can learn and collaborate with some of the most talented people in the industry. Rockstar is on the lookout for a passionate Senior Cheat Software Engineer. As a Senior Cheat Software Engineer you’ll work closely with other engineering and product teams to research and implement solutions that mitigate threats to the player experience while staying ahead of evolving attack vectors. This is a full-time, permanent and in-office position based in Rockstar’s state-of-the-art game development studio in Dundee, Scotland. WHAT WE DO The Rockstar Games Cheat Software Engineering Team supports the entire cheat lifecycle including discovery, technical breakdown, reproduction, root cause analysis and remediation. We strive to understand the threat landscape affecting our titles and the gaming industry as a whole to maintain and continuously update our knowledge. We independently assess our applications, services, and builds to identify potential vulnerabilities and design flaws and work with development teams to remediate. RESPONSIBILITIES Reverse engineer, analyse, debug, and document application behaviours. Develop, fine-tune, and support anti-cheat measures and in-game abuse prevention systems. Drive root cause analysis efforts behind internally and publicly identified vulnerabilities. Collaborate with cross-functional teams to improve security controls and detection. Support the active development of internal tooling and anti-cheat solutions. Identify gaps in anti-cheat capabilities and detection&

At Rockstar Games, we create world-class entertainment experiences. Become part of a team working on some of the most rewarding, large-scale creative projects to be found in any entertainment medium - all within an inclusive, highly-motivated environment where you can learn and collaborate with some of the most talented people in the industry. Rockstar is on the lookout for a passionate Senior Cheat Software Engineer. As a Senior Cheat Software Engineer you’ll work closely with other engineering and product teams to research and implement solutions that mitigate threats to the player experience while staying ahead of evolving attack vectors. This is a full-time, permanent and in-office position based in Rockstar’s state-of-the-art game development studio in Edinburgh, Scotland. WHAT WE DO The Rockstar Games Cheat Software Engineering Team supports the entire cheat lifecycle including discovery, technical breakdown, reproduction, root cause analysis and remediation. We strive to understand the threat landscape affecting our titles and the gaming industry as a whole to maintain and continuously update our knowledge. We independently assess our applications, services, and builds to identify potential vulnerabilities and design flaws and work with development teams to remediate. RESPONSIBILITIES Reverse engineer, analyse, debug, and document application behaviours. Develop, fine-tune, and support anti-cheat measures and in-game abuse prevention systems. Drive root cause analysis efforts behind internally and publicly identified vulnerabilities. Collaborate with cross-functional teams to improve security controls and detection. Support the active development of internal tooling and anti-cheat solutions. Identify gaps in anti-cheat capabilities and detecti

Senior Malware Analyst (Media, Malware, and Analysis – MMA) US CITIZEN ONLY Job Type Full-time Location Annopolis Junction, MD Clearance Requirement TS/SCI with CI polygraph Position Description The Senior Malware Analyst provides advanced technical expertise in malware analysis, digital forensics, and cyber threat intelligence in support of USCYBERCOM cyberspace operations. This role directly supports operations across USCYBERCOM J3, Cyber National Mission Force (CNMF), and Joint Task Force-Ares (JTF-ARES), delivering critical insights into adversary tactics, techniques, and procedures (TTPs) targeting the Department of Defense Information Network (DODIN) and associated mission systems. The analyst performs deep technical analysis of malicious code, compromised systems, and digital media to identify threats, develop mitigation strategies, and enhance operational situational awareness. This position contributes to mission assurance, defensive cyberspace operations (DCO), and offensive cyberspace operations (OCO) by enabling timely, actionable intelligence and supporting enterprise cyber defense and exploitation capabilities. Key Responsibilities Conduct static and dynamic malware analysis , reverse engineering, and forensic examination of compromised systems and digital media to identify adversary TTPs and intrusion artifacts. Perform media exploitation and forensic analysis , including extraction and analysis of malicious files, logs, and system artifacts across Windows, UNIX/Linux, and network environments. Develop and disseminate technical intelligence reports, threat briefs, and executive summaries to support operational decision-making and leadership awareness. Identify and develop indicators of compromise (IOCs) , signatures, heuristics, and MD5 hash repositories to support detection and mitigation strategies. Analyze and correlate cyber threat intelligence (all-source, SIGINT, and technical data) to identify patterns, anomalies, and emerging thr

Bloomreach is building the world’s premier agentic platform for personalization .We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. As we grow our EMEA team, we are seeking a Sales Development Representative for the Nordics region, based in the UK or NL. This role will require you to be in our London/Amsterdam office 3-4 times per week. We’ve asked our current sales people to tell us what they like about their job with Bloomreach, and this is what they told us: You sell a world-class product that helps people Offering a cool thing you know works (check our Success Stories) You’re in touch with C-level clients and leading e-commerce businesses Having a job in the world’s most progressive industry You can make a killing (generous commission including on every signed deal) The sales role is the launchpad to the fastest career growth at Bloomreach (both in terms of responsibilities and salary) As a salesperson, you

Bloomreach is building the world’s premier agentic platform for personalization .We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. As we grow our EMEA team, we are seeking a Sales Development Representative for the Nordics region, based in the UK or NL. This role will require you to be in our London/Amsterdam office 3-4 times per week. We’ve asked our current sales people to tell us what they like about their job with Bloomreach, and this is what they told us: You sell a world-class product that helps people Offering a cool thing you know works (check our Success Stories) You’re in touch with C-level clients and leading e-commerce businesses Having a job in the world’s most progressive industry You can make a killing (generous commission including on every signed deal) The sales role is the launchpad to the fastest career growth at Bloomreach (both in terms of responsibilities and salary) As a salesperson, you

The MongoDB Query Execution Team is hiring software engineers who want to join us in developing a high performing, reliable and modular distributed query system. Our engineers work on implementing and maintaining execution algorithms, building new query language features, tuning database performance, and more to power our customers' critical workloads. This role can be based out of our Dublin office or remotely in Ireland. Relocation can be supported. Position Expectations Understand and improve current functionality of the MongoDB query engine Contribute high quality C++ code and give and solicit feedback in code reviews Identify, design, implement, test, and support new features related to query performance and robustness, query language enhancements, diagnostics for query performance problems, and integration with other products and tools Work constructively with peers to deliver excellent technical solutions Candidate Profile 5+ years of experience in systems programming Experience in databases and/or data management systems is a huge plus, but not a requirement Hands-on experience building industrial-strength software Solid computer science fundamentals, with strong competencies in data structures, algorithms, and software design/architecture Experience with large code bases, preferably in C++, C, Rust or a similar compiled language B.Sc in Computer Science or similar field, or equivalent practical experience Interest in the theory and practice of database query engines. Hands-on experience or M.Sc./Ph.D in the domain is a plus Success Measures In three months you’ll have contributed to the development of a project slated for the next major version, as well as fixed a few bugs in a minor version of our latest stable release series In six months, you’ll have taken on code review responsibilities and are independently delivering complex functionality and squashing bugs independently In twelve months, you’re leading the development of a new major feature and are h