Senior Cloud Support Engineer Jobs

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. We’re looking for a Senior Software Engineer to join our Network Engineering team to accelerate building and scaling our innovative systems that support our growing identity platform. In this role, you will build the next-generation infrastructure that underpins all systems at CLEAR. The ideal candidate for this role will approach challenges with an eye toward reliability, simplicity, and scalability. What You'll Do: Develop and maintain a streamlined process for engineers to effortlessly build and deploy scalable and reliable software-defined networking solutions on AWS. Enhance our compute platform (Kubernetes) by integrating new functionalities and features, focusing on AWS networking services and concepts such as VPCs, Route Tables, Security Groups (SGs), ALBs/ELBs, and Route53, as well as implementing Kubernetes networking solutions like service mesh (Istio) to optimize service communication and management. Collaborate across engineering teams to advocate for and implement best practices in observability, utilizing tools like Splunk or Datadog to ensure robust network monitoring. Act as a product owner for our infrastructure, collecting feedback and requirements from engineering teams to address pain points and develop solutions, particularly in the realm of AWS networking and cloud-native design principles. What you're great at: 6+ years of extensive experience in infrastructure and platform development, particularly in software-defined networking and AWS cloud services. Proficient in writing production-grade softwar

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Responsibilities: Design and develop control‑plane and system services for a firewall platform, operating above the networking dataplane (OSI Layer 3+). Build and maintain management interfaces and APIs , including configuration frameworks, CLI, secure access (SSH), logging, and diagnostics. Implement security services such as authentication (SAML), guest access, SSL/TLS handling, and certificate lifecycle management . Develop embedded services for content filtering , including URL categorization, reputation, and rating systems, along with SNMP/telemetry support. Lead efforts in licensing systems , vulnerability remediation, and secure architecture in collaboration with cross‑functional teams. Requirements: 8+ years of experience in C/C++ systems development for embedded platforms, security appliances, or network operating systems. Strong hands‑on expertise with configuration frameworks, service APIs, CLI development, logging systems, and secure remote access (SSH) . Solid understanding of L3–L7 networking and security concepts , including SSL/TLS, au

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . About the Role SonicWall is hiring a Senior Software Engineer to develop and maintain the Content Filtering Service client embedded in SonicOS — the firmware running on SonicWall firewall appliances worldwide. This module intercepts live traffic, queries the CFS rating servers in real time, and enforces URL-based content filtering policies at the packet level. This is security-critical code: a policy bug is a traffic bypass on a deployed security appliance. The codebase is in C with a split Control Plane / Data Plane architecture, multi-blade cache synchronization, and multiple firmware version upgrade paths. Responsibilities Maintain, harden, and extend the CFS client module across both the control plane and data plane. Own the binary UDP protocol implementation between the firewall and the CFS rating servers, ensuring correctness and compatibility across protocol versions. Develop and maintain complete IPv4 and IPv6 support across all code paths. Own the firmware upgrade and migration paths, ensuring they are atomic, failure-safe, and correctly handle all supported version transitions. Improve reliabilit

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Software Engineer - Systems Integration We are seeking a highly motivated Integration Engineer to design, develop, test, and maintain scalable integrations between critical enterprise systems like Oracle ERP, Salesforce, Snowflake, Agile PLM, etc. The ideal candidate will have 5+ years of hands-on experience with systems and data integration across a variety of platforms and protocols. Responsibilities: Design, implement, and maintain robust, scalable integration workflows between critical enterprise systems supporting Finance, Sales, Marketing, HR, Engineering, IT, etc Partner with Business and IT stakeholders to implement integration capabilities, data transformations and enrichment, error handling, re-startability, and system monitoring Monitor integration jobs for performance and errors; perform troubleshooting and issue resolution Continuously monitor and address optimization opportunities toward simplification and efficacy Assist with security and compliance requirements related to data handling, including secure file transfers and encryption practices Implement and support

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Roles & Responsibilities Design, deploy, and manage AWS cloud infrastructure and Kubernetes (EKS) environments. Build, maintain, and optimize GitLab CI/CD pipelines for automated deployments. Implement DevSecOps best practices, including infrastructure security, vulnerability management, and compliance controls. Monitor, troubleshoot, and improve platform reliability, performance, and scalability. Deploy and manage cloud-native applications, databases, and supporting services. Collaborate with development teams on architecture, deployment strategies, and production readiness. Drive infrastructure automation using Infrastructure as Code (Terraform). Support incident management, root cause analysis, and operational excellence initiatives. Mandatory Requirements 5+ years of hands-on DevOps/DevSecOps experience in production environments. Strong expertise with AWS services including EKS, EC2, S3, CloudFront, WAF, Lambda, and VPC. Minimum 3+ years of Kubernetes experience, preferably Amazon EKS. Hands-on experience building and managing GitLab CI/CD pipelines. Strong Linux administration and troubleshooting

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. What you'll do There is no MSSP and no tier-1 queue here. Detection & Response engineers own their detections end to end: you write them, you tune them, and your team is paged when they fire. The security team is spread across the globe with a follow-the-sun pager rotation so nobody is paged at 3am local. The adversaries are real. The business is growing fast and the threat surface is growing with it. Defining the necessary telemetry is part of the job. Detection engineering Build and tune detections across endpoint, identity, SaaS, and cloud , treating them as software: version-controlled, peer-reviewed, and shipped through the same CI/CD practices the rest of engineering uses. Track detection quality as measured quantities : coverage against MITRE ATT&CK, precision, time-to-detect. We don’t build-and-forget here. Response & automation Own incident response: triage, contain, remediate, and write the retrospective that turns the incident into a systemic fix. Build automation that removes toil from investigations, and partner closely with the US-based team so context carries across time zones instead of getting lost at handoff. Telemetry & partnershi

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. What you'll do There is no MSSP and no tier-1 queue here. Detection & Response engineers own their detections end to end: you write them, you tune them, and your team is paged when they fire. The security team is spread across the globe with a follow-the-sun pager rotation so nobody is paged at 3am local. The adversaries are real. The business is growing fast and the threat surface is growing with it. Defining the necessary telemetry is part of the job. Detection engineering Build and tune detections across endpoint, identity, SaaS, and cloud , treating them as software: version-controlled, peer-reviewed, and shipped through the same CI/CD practices the rest of engineering uses. Track detection quality as measured quantities : coverage against MITRE ATT&CK, precision, time-to-detect. We don’t build-and-forget here. Response & automation Own incident response: triage, contain, remediate, and write the retrospective that turns the incident into a systemic fix. Build automation that removes toil from investigations, and partner closely with the US-based team so context carries across time zones instead of getting lost at handoff. Telemetry & partnershi

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! As a Senior Security Operations Engineer you will: Serve as trusted advisor to team’s leadership and partner teams by clearly articulating business risks associated with security issues Harden our cloud-native environments (AWS, OCI, GCP) by introducing secure by default designs and features into network, tooling, and processes Own and drive resolutions for enabling engineers to design, build, and use infrastructure securely at scale by deploying secure architectures using infrastructure-as-code and reusable code libraries Manage IAM / RBAC for cloud infrastructure, and partner with IT on streamling authentication/authorization to ensure unified access control across the board Deploy and operationalize some of the security services and tools (eg: SIEM, SOAR, domain monitoring, endpoint tooling, cloud security tooling) Respond to security incidents and harden environments post-incidents. Support control monitoring and remediation for compliance initiatives Gather and analyze security metrics to address security issues with cross-team dependencies Be a problem solver who is empathetic to developer concerns and will employ construc

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Role Overview: We are seeking a skilled and experienced Senior AI Engineer – AI Platform to join our ClickUp Engineering team. In this role, you will play a critical part in both building the core AI platform and directly applying large language models (LLMs) to deliver intelligent features across ClickUp. You will focus on backend systems that enable scalable, reliable, and secure AI-powered capabilities, while also working hands-on with LLMs to solve real user problems and drive product innovation. Key Responsibilities: Architect, design, and implement scalable AI platform services that support the deployment, orchestration, and lifecycle management of LLMs and other AI models. Apply LLMs and other AI technologies directly to build and enhance ClickUp’s intelligent features, working closely with product and engineering teams to deliver impactful solutions. Build and maintain robust APIs and backend systems that enable seamless integration of AI-powered features into ClickUp’s core platform. Develop infrastructure for model serving, monitoring, logging, and automated evaluation to ensure high reliability and performance of AI services in production. Integrate with multiple LLM providers (e.g., OpenAI, Anthropic, Google) and manage model selection, routing, and fallback strategies for optimal performance and cost. Drive the adoption of best practices in AI privacy, security, and compliance, including data anonymization, secure data handling, and regulatory adherence. Optimize platform performance, scalability, and cost-efficiency, leveraging cloud-native technologies and distributed systems. Stay curre

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the role Sentry provides tools that help developers find and fix issues in their applications. The Developer Infrastructure team owns the systems that make every engineer at Sentry more effective at shipping high quality software: developer environments, CI/CD for our open source and closed source codebases, the golden path for building new services, our SDK and library publishing tooling, and the metrics and dashboards that keep it all healthy. Our goal is straightforward: developers should spend their time thinking about the software they build for customers, not the software they use to build it. That means everything from local and cloud development environments, to the CI/CD pipeline that gets code out safely and quickly, to the tooling that catches flaky tests before they cost someone a day. As AI coding agents become part of how engineers work, we're also investing in making sure our environments, CI, and deployment systems support that shift. As a Software Engineer on Dev Infra, you'll help build and scale this infrastructure end to end. In this role, you will Build and maintain the tooling that powers local and cloud-based developer environments Improve CI for our codebases and CD for our deployment pipeline, keeping both fast and reliable as the org and its infrastructure grow Define and evolve the golden path for building new services and libraries at Sentry Contribute to our SDK and library publishing tooling and release processes Build the metrics, dashboards, and flaky test detection that give the org visibility into deployment health and CI reliability Build tooling that gives engineers, and the AI codin

About Pinecone Pinecone is the knowledge infrastructure for AI at scale. Its leading vector database and knowledge engine, Pinecone Nexus, power accurate, performant AI applications for more than 9,000 customers and 800,000 developers worldwide. Pinecone's mission is to make AI knowledgeable. Pinecone is based in New York and raised $138M in funding from Andreessen Horowitz, ICONIQ, Menlo Ventures, and Wing Venture Capital. About the Team and Role: Join a team that builds robust, real-time distributed systems for a cutting-edge database. We care about performance, reliability, scalability, and most of all learning and having fun together. Whether you’re a seasoned coder or just getting started, if you’re passionate about technology and eager to learn, you’ll fit right in. Who we are: We show up to work, ready to collaborate and build technologies that make a difference, with people who genuinely care. We chase improvements such as tail latencies, bytes throughput, cache hit rate, and operational cost efficiency. We believe learning is ongoing and that even the most complex problems can have simple solutions. What You’ll Do: Collaborate with teammates to design and build database features that power AI applications. Learn how to tune performance and support reliability in distributed systems (don’t worry, we’ll guide you). Help Pinecone run smoothly on popular cloud providers. Take ownership of your work and grow your skills every day. Have fun. Who You Are: 5+ years of work experience - programming in Rust, Go, C++, or a comparable language. You’re genuinely curious about distributed systems and eager to dive deep into technical challenges. You approach problems with creativity and persistence, and you’re comfortable asking thoughtful questions or seeking feedback. You’re excited to learn, value constructive feedback, and appreciate mentorship. Bonus Points: You have hands-on experience with cloud platforms (AWS, GCP, Azure) or have demonstrated an ability to pick u

Location Details: Colombia, remote At GoDaddy, the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) , and some work entirely remotely.​ This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join Our Team Join our Growth team, where you'll build intelligent agents that serve hundreds to thousands of customers in production. We're at the forefront of applying AI to solve real business problems at scale. You'll architect, deploy, and operate AI-powered systems in live environments, tackling challenges in reliability, scalability, and performance as we grow our AI footprint across GoDaddy. What you'll get to do... Design, build, and deploy production-ready AI agents using Node.js, integrating LLMs (e.g., OpenAI, Anthropic) into scalable backend services, and delivering AI-powered experiences through full-stack applications with React frontends. Architect and manage scalable cloud infrastructure on AWS or Azure to support AI workloads for thousands of users, including database design and end-to-end system ownership. Develop and optimize APIs that orchestrate AI agents, handle asynchronous processing, and manage complex workflows with a focus on performance, reliability, and observability in production environments. Work across the full stack and collaborate with cross-functional teams to define scalable, available, and maintainable technical solutions while reducing technical debt and strengthening engineering foundations. Mentor junior engineers on full-stack and AI best practices, and actively participate in on-call rotations, incident response, and post-mortems to ensure high operational standards. Your experience should include... 5+ years of experience building and scaling full-stack applications, with a strong focus on bac

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you'll do at Jamf: The Senior Software Engineer is responsible for building the tools required to help organizations succeed with Apple. Lead others on the agile team to break down problems and apply the appropriate designs and practices to build Jamf products. Subject matter expert in various Jamf components and product offerings. Mentor and coach others while delivering new components and features with high quality and reliability. You may be required to work periodically at a Jamf office or collaborative work location with other Jamf employees in your area for certain events or moments that matter. What you can expect to do in this role : Break down customer problems into work you and the team can execute on. Independently complete tasks from start to finish with high quality. Ability to communicate technical concepts to stakeholders. Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality. Produce designs for new and existing features. Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud). Performs all job responsibilities in alignment with the core values, mission and purpose of the organization. Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. The Role You’ll Play As a Senior Platform Engineer on Playlist, you’ll design and deliver Infrastructure-as-Code solutions that empower developer teams. You’ll drive cloud architecture, iterate with squads on their workloads, and build self-service tools to speed delivery and improve quality. Your work will help design, implement, and operate the cloud infrastructure that powers the Mindbody ecosystem and supports millions of users. Partner with Product and Engineering to design, build, and operate the cloud platform that enables squads to deliver reliably and autonomously. Own and evolve our production Kubernetes platform and core cloud primitives, driving safe, automated, and observable infrastructure-as-code. Deliver self-service tooling and IaC patterns so teams can provision and run workloads without platform intervention. Lead cross-team projects from problem definition through architecture, implementation, and launch while reducing operational toil and improving reliability and security. Be the go-to engineer for production incident response, runbook automation, and platform change management across segmented and compliance-bound environments. Experience You Bring

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. The Role You’ll Play As a Senior Platform Engineer on Playlist, you’ll design and deliver Infrastructure-as-Code solutions that empower developer teams. You’ll drive cloud architecture, iterate with squads on their workloads, and build self-service tools to speed delivery and improve quality. Your work will help design, implement, and operate the cloud infrastructure that powers the Mindbody ecosystem and supports millions of users. Partner with Product and Engineering to design, build, and operate the cloud platform that enables squads to deliver reliably and autonomously. Own and evolve our production Kubernetes platform and core cloud primitives, driving safe, automated, and observable infrastructure-as-code. Deliver self-service tooling and IaC patterns so teams can provision and run workloads without platform intervention. Lead cross-team projects from problem definition through architecture, implementation, and launch while reducing operational toil and improving reliability and security. Be the go-to engineer for production incident response, runbook automation, and platform change management across segmented and compliance-bound environments. Experience You Bring Senior