Senior Customer Solutions Architect Jobs

On-site | Vancouver Office – 564 Beatty St Here's Your Chance The dental industry a $40B global market spanning 28 countries still runs on disconnected systems, manual workflows, and decisions made without data. Most of it has never been touched by modern software engineering, let alone AI. EviSmart is the dental industry's Autopilot. We build the platform that automates the workflows consuming the industry's time and margin and we build it here, in Vancouver. If you want to architect systems that ship to real customers across North America, Europe, and beyond, and you're done with legacy tech and permission-seeking this is the role. Why EviSmart™ Exponential growing. 145% year-over-year SaaS growth. The market has validated what we're building. 28 countries. One platform. The dental industry's Autopilot built out of a 675 W Hastings office. Real AI stack. An in-house AI model R&D team building proprietary intelligence not wrappers. Outcome-driven culture. 50% of variable compensation tied to measurable technical outcomes. You own results, not tickets. Why Now The Customer Experience Platform is being built from the ground up. No legacy architecture to fight. No design-by-committee. The person who joins now will define the technical foundation and the standards everyone else builds on. We're at the stage where architectural decisions made this quarter will still be running three years from now. If you've ever wanted to be the person who sets the bar, this is that moment. From the CEO "I'm not looking for someone to execute a technical spec handed down from above. I need someone who looks at our system, sees what's wrong, and tells me directly then fixes it. If you've founded something, run an engineering team through growth and hard pivots, and you're ready to stop being the boss and start being the best engineer in the room, I want to talk." Paolo Kalaw, CEO, EviSmart™ What You'll Own Own the end-to-en

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. About the Team The Finance Data Science team owns the forecasting systems that power Snowflake’s revenue planning and long-term financial strategy. Our work supports corporate planning, executive decision-making, and investor reporting, and we partner closely with Product and Sales to understand customer behavior and product impact. We operate at the intersection of machine learning, statistical research, and corporate finance, building production-grade forecasting infrastructure that is foundational to how the company plans and operates. The Role As a Senior Data Scientist, you will independently lead high-impact modeling initiatives and build production-ready forecasting systems for core financial metrics. You will work on complex, open-ended problems at the intersection of machine learning and business strategy, translating real-world financial questions into rigorous, scalable models. What You’ll Do Design and implement advanced time-series and probabilistic models (e.g., hierarchical models, state-space models, Bayesian approaches, multivariate forecasting). Contribute to internal tooling and shared infrastructure that enables scalable forecasting and analytics. Establish best practices for model evaluation, backtesting, uncertainty quantification, and scenario simulat

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. The Vendor Monitoring Data team focuses on gathering external data and conducting risk analysis as part of Vanta's Vendor Risk Management (VRM) product. Our work provides comprehensive insights that help customers mitigate third-party risks effectively. As a Senior Fullstack Engineer, you'll drive complex projects across our technical stack while mentoring our talented engineering team. This role offers a unique opportunity to delve into a hyper-focused subject area: external attack surface scanning. You'll tackle unique technical challenges and contribute directly to Vanta's impact by helping customers continuously and comprehensively monitor risks across their vendor supply chain. Our business has found incredible product-market fit and has monetized effectively since the day we signed our first customer. We're growing at a blistering pace, which presents career-defining opportunities for engineers to accelerate their growth and contribute to a rapidly-scaling company. Visit our Vanta Engineering Blog to learn more about what our team is working on! What you’ll do as a Senior Fullstack Engineer, Vendor risk management at Vanta: Identify, scope, and lead large technical projects, laying the groundwork for core products to evolve and scale into highly performant, reliable, and customizable systems Make effective tradeoffs that consider business priorities, user experience, and a sustainable technical foundation Engineer sophisticated monitoring and alerting systems to guarantee the reliability, speed, and integrity of our security data pipeline. Collaborate with security researchers to rapidly deploy new scanning techniques and

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Observe by Snowflake is an AI-powered observability platform built on the Snowflake AI Data Cloud and engineered for scale. We ingest and store logs, metrics, traces, and events on an open, scalable data lakehouse, using open formats like Apache Iceberg, at dramatically lower cost. A dynamic Context Graph and chat-based AI SRE provide rich context and automated workflows so teams can move from detection to root cause and resolution 10x faster. Leading engineering teams at companies like Capital One, Topgolf, and Dialpad rely on Observe to troubleshoot hundreds of terabytes of telemetry daily while maintaining reliability at enterprise scale. As part of Snowflake, Observe combines startup-style ownership and velocity with the global reach, operational excellence, and ecosystem of one of the world’s leading data platforms. About the Role As a Senior Product Manager at Observe by Snowflake you will lead a cross-functional team to define and execute the product roadmap across core product areas -- Logs, Metrics, Traces, Data Management, AI and more. You will set strategy grounded in deep customer empathy, drive prioritization across competing enterprise demands, and shape a product processing thousands of TB/day of telemetry. This is a high visibility role where you will intera

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Consumer Growth Experience Engineering (CGX) builds the platforms and end-to-end experiences that power Affirm’s consumer growth across push, email, app, and web. We own the core engagement surfaces and systems that help customers discover value, onboard seamlessly, and take confident next steps by using personalization, segmentation, and experimentation to deliver the right experience at the right moment. Our work sits at the intersection of product, analytics, design, platform, and growth. We focus on building scalable, reliable tooling and consumer experiences that enable rapid go-to-market, improve conversion and activation, and grow long-term customer value. If you’re excited about shaping high-impact consumer journeys, solving ambiguous growth problems, and turning strategy into measurable outcomes at scale, CGX is the team for you. What You'll Do You will be responsible for owning and delivering quarterly goals for your team, leading engineers through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery. You will support peers and stakeholders in the product development lifecycle by collaborating with product management, design, and analytics, participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. You will proactively identify project, process, technology, or business issues, advocate for them, and lead in solving them. You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” and on-call efforts. You will foster a culture of quality and ownership by setting or improving code review and design standards for your team, and advocating for them beyond

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Consumer Growth Experience Engineering (CGX) builds the platforms and end-to-end experiences that power Affirm’s consumer growth across push, email, app, and web. We own the core engagement surfaces and systems that help customers discover value, onboard seamlessly, and take confident next steps by using personalization, segmentation, and experimentation to deliver the right experience at the right moment. Our work sits at the intersection of product, analytics, design, platform, and growth. We focus on building scalable, reliable tooling and consumer experiences that enable rapid go-to-market, improve conversion and activation, and grow long-term customer value. If you’re excited about shaping high-impact consumer journeys, solving ambiguous growth problems, and turning strategy into measurable outcomes at scale, CGX is the team for you. What You'll Do You will be responsible for owning and delivering quarterly goals for your team, leading engineers through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery. You will support peers and stakeholders in the product development lifecycle by collaborating with product management, design, and analytics, participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. You will proactively identify project, process, technology, or business issues, advocate for them, and lead in solving them. You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” and on-call efforts. You will foster a culture of quality and ownership by setting or improving code review and design standards for your team, and advocating for them beyond

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity We are seeking a passionate and experienced Product Manager to spearhead the strategy, development, and growth of the OKX DEX Institution Trading Product, primarily focusing on DEX API. This is a critical role that will empower developers, traders, and an ecosystem of third-party applications to leverage the full potential of our industry-leading decentralized exchange aggregator. You will be responsible for defining the product vision, roadmap, and delivering a best-in-class API experience that caters to a diverse range of users, from individual algorithmic traders to large institutional partners and Web3 protocols. What You’ll Be Doing Product Strategy & Roadmap: Conduct in-depth market research, competitor analysis (including other DEX aggregators and API offerings), and stay at the forefront of industry trends in DeFi, DEXs, and API technologies. Identify new opportunities and use cases for the DEX API to expand its adoption and utility. Product Definition & Execution: Gather and prioritize product and customer requirements from various sta

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity We are seeking a passionate and experienced Product Manager to spearhead the strategy, development, and growth of the OKX DEX Institution Trading Product, primarily focusing on DEX API. This is a critical role that will empower developers, traders, and an ecosystem of third-party applications to leverage the full potential of our industry-leading decentralized exchange aggregator. You will be responsible for defining the product vision, roadmap, and delivering a best-in-class API experience that caters to a diverse range of users, from individual algorithmic traders to large institutional partners and Web3 protocols. What You’ll Be Doing Product Strategy & Roadmap: Conduct in-depth market research, competitor analysis (including other DEX aggregators and API offerings), and stay at the forefront of industry trends in DeFi, DEXs, and API technologies. Identify new opportunities and use cases for the DEX API to expand its adoption and utility. Product Definition & Execution: Gather and prioritize product and customer requirements from various sta

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU? You'll be at the heart of how the world accesses its content. The Storage Clients team builds the critical gateway services that power every upload, download, and collaboration at Box, and we need a Senior Software Engineer to help us scale to the next level. Your work will directly enable millions of users to sync files via SFTP, download ZIP archives of their content, collaborate on Microsoft Office documents, and move content through email integrations. This is infrastructure that touches every Box customer, every day, across an exabyte-scale platform spanning in multiple GCP and AWS regions worldwide. The challenge is real, and so is the opportunity. You'll solve complex distributed systems problems: ensuring data consistency across r

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Our Senior Software Engineers lead and mentor engineers, delivering high-value products for our customers and infrastructure that enables our business to scale. Vanta’s team and technology surface are growing quickly, and it’s essential that we invest in the right abstractions and systems to enable us to scale with our business. As a Senior Software Engineer, you’ll be responsible for setting technical direction to enable our product and infrastructure to scale with our business, driving complex projects across our technical stack, and mentoring our talented engineering team. Your past experience will be leveraged to enable and accelerate Vanta’s growth. Our business has found incredible product-market fit and has monetized effectively since the day we signed our first customer. We’re growing at a blistering pace, which presents career-defining opportunities for engineers to accelerate their growth and to contribute to a rapidly-scaling company. Visit our Vanta Engineering Blog to learn more about what our team is working on! The GRC (Governance, Risk and Compliance) organization is the primary org responsible for developing and maintaining Vanta's core product offerings. These teams are at the heart of Vanta moving upmarket to support enterprise customers and build products that enable our customers’ existing security and compliance programs to integrate seamlessly with Vanta, giving them invaluable insights and recommendations to continue to operate, mature and evolve their programs. What you’ll do as a Senior Software Engineer at Vanta: Lead complex projects with multiple stakeholders and engineers to deliver significant imp

We're building AI Teammates: agents that work like actual users in Asana and integrated apps. They triage bugs, respond to requests, draft project briefs, conduct research, and handle complex knowledge work across your team's workflows. Unlike chatbots, Teammates are shared team resources that build memory and context across all executions. They get smarter as you and your colleagues work with them. Currently in beta with Fortune 500 customers, AI Teammates represents Asana's shift from tracking work to getting work done. We're looking for an Engineering Manager to lead the Agent Orchestration team — the team building the connections to other systems that allow Asana AI to serve the highest-value workloads. This means building the integration capabilities, agent skills, and vertical use cases that make AI Teammates extraordinarily useful across enterprise tools and workflows. You'll manage a senior team of six engineers (ICs up to L6) working at the intersection of systems integration and emerging AI capabilities to architect the foundation that lets AI agents operate seamlessly across customer environments while meeting enterprise requirements for reliability and compliance. This is a rare opportunity to be at the forefront of Agentic AI. You'll work directly with model partners, lead the core team shaping how enterprises collaborate with AI agents across their entire tool ecosystem, and drive the technical direction for one of the most impactful applied AI challenges in the industry. You'll also flex into org-level engineering leadership across the broader Asana AI group, contributing beyond your direct team. About Asana AI Asana AI is the company's number one priority. We're building the future of human/AI collaboration — going beyond chatbots to integrate AI into everyday workflows for some of the biggest companies on the planet. Asana's AI Teammates deliver a secure, multi-player, enterprise-grade agentic experience. They're transforming Asana from a place wher

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. As a small team, we’re all generalists that work across the full stack (built in Typescript end-to-end). We’re looking for experienced engineers that thrive in an environment of autonomy and individual responsibility to help us build the future of product development. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in the US and Europe. You can work from anywhere within these regions. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you'll do Work closely with founders and design to implement new concepts and ideas Build AI-powered functionality into the core of Linear Update our realtime collaborative content editor used across all internal surfaces Build new user-facing features with beautiful and scalable UI components Obsessively improve application performance Refine our software development processes to keep the team operating at high velocity What we're looking for 5+ years of experience building customer-facing products at a high-quality software company Strong React and TypeScript fundamentals, with experience across the full stack (Browser technologies, Node, GraphQL, PostgreSQL) Track record of driving complex, end-to-end features (not just incremental improvemen

Senior Engineering Manager — Lab Execution Platform : Women’s Health About the Role This is your chance to own a platform that lab scientists rely on every single day—and to rebuild it from the ground up. You'll lead maintenance of our off-the-shelf Lab Execution System while driving its transition to a custom, in-house platform. Every improvement you ship makes lab operations faster, makes scientists' lives easier, and ultimately helps improve patient health outcomes. The work is real, the impact is immediate, and the customers are just down the hall. You'll treat Lab Operations and R&D as your primary customers, partnering with them to build an intuitive, efficient, scalable Lab Execution platform they'll love using. You'll lead a small, sharp team in a fast-moving Kanban or Scrum workflow, lean hard into a "do more with less" mindset, and put AI to work multiplying what your engineers can accomplish. You'll stay close to the code while leading with impact and kindness, because the best teams are healthy teams. Key Responsibilities Technical Leadership & Development Own the design, build, and maintenance of both the off-the-shelf and custom Lab Execution platforms, keeping high-throughput lab processes running without a hitch. Build an AI-forward team that reaches for modern tooling to move faster and ship smarter. Stay hands-on—dive into the code and test the system yourself to make it better. Build and scale cloud-based microservices and front-end applications that power real lab workflows. Set the bar for technical excellence: reliability, performance, and a user experience people actually enjoy. Own the CI/CD pipeline and lock in quality with automated testing. Architect infrastructure that scales effortlessly and stays cost-smart. Customer-Focused Collaboration Be the bridge between engineering and lab users, turning real-time feedback into rapid improvements. Build tight relationships with Lab Operations, R&D, and stakeholders so their needs stee

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Datastores Engineer, Platform Infrastructure The Auth0 platform secures more than 100 million logins each day for customers all around the world - and we're growing fast! The Platform Infrastructure team enables Auth0 engineers to move faster by giving them tools to easily deploy and manage their services on AWS and Azure. This is a role with a huge impact. You will get to work with engineers throughout the organization and what you build will be a foundational piece of the infrastructure that allows Auth0 to scale for years to come. We are looking for Engineer who are passionate about distributed systems, availability, and delivering customer value to join our Platform Infrastructure Datastores team. Because we build and support the overall Auth0 platform, the ideal candidate is someone who is passionate about infrastructure, operations, databases and not intimidated by cross-organization coordination and collaboration. You will: Develop our large, distributed and highly-available infrastructure. Implement platform tools that allow feature teams to deploy and manage the datastores for their services. Research new technologies to accelerate new environment creation. Carry cross team initiatives from end to end: code reviews, design reviews, operational robustness, security hygiene, etc. Participate in the team's on-call rotation. You might be a good fit if you: Have 5-8 years of platform / infrastructure engineering experience. Are proficient in

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview As a Software Engineer, Agents, you'll build the systems that make our AI agents indispensable to legal professionals. You will design environments and actions for agentic professional work, make model selection decisions, manage context windows, create optimal tools, and develop evals that enable faster iteration loops to unlock new capabilities. We're looking for engineers and researchers who are immersed in the space, driven to ship impactful products, and are experienced in using practical evaluations to drive task completion quality and customer delight. Representative Projects Save weeks of effort on high pressure M&A deals by automating information requests and diligence checks across hundreds of thousands of files with retrieval and file editing agents. Dra