Senior Customer Solutions Architect Jobs

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. As a small team, we’re all generalists that work across the full stack (built in Typescript end-to-end). We’re looking for experienced engineers that thrive in an environment of autonomy and individual responsibility to help us build the future of product development. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in the US and Europe. You can work from anywhere within these regions. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you'll do Work closely with founders and design to implement new concepts and ideas Build AI-powered functionality into the core of Linear Update our realtime collaborative content editor used across all internal surfaces Build new user-facing features with beautiful and scalable UI components Obsessively improve application performance Refine our software development processes to keep the team operating at high velocity What we're looking for 5+ years of experience building customer-facing products at a high-quality software company Strong React and TypeScript fundamentals, with experience across the full stack (Browser technologies, Node, GraphQL, PostgreSQL) Track record of driving complex, end-to-end features (not just incremental improvemen

Senior Engineering Manager — Lab Execution Platform : Women’s Health About the Role This is your chance to own a platform that lab scientists rely on every single day—and to rebuild it from the ground up. You'll lead maintenance of our off-the-shelf Lab Execution System while driving its transition to a custom, in-house platform. Every improvement you ship makes lab operations faster, makes scientists' lives easier, and ultimately helps improve patient health outcomes. The work is real, the impact is immediate, and the customers are just down the hall. You'll treat Lab Operations and R&D as your primary customers, partnering with them to build an intuitive, efficient, scalable Lab Execution platform they'll love using. You'll lead a small, sharp team in a fast-moving Kanban or Scrum workflow, lean hard into a "do more with less" mindset, and put AI to work multiplying what your engineers can accomplish. You'll stay close to the code while leading with impact and kindness, because the best teams are healthy teams. Key Responsibilities Technical Leadership & Development Own the design, build, and maintenance of both the off-the-shelf and custom Lab Execution platforms, keeping high-throughput lab processes running without a hitch. Build an AI-forward team that reaches for modern tooling to move faster and ship smarter. Stay hands-on—dive into the code and test the system yourself to make it better. Build and scale cloud-based microservices and front-end applications that power real lab workflows. Set the bar for technical excellence: reliability, performance, and a user experience people actually enjoy. Own the CI/CD pipeline and lock in quality with automated testing. Architect infrastructure that scales effortlessly and stays cost-smart. Customer-Focused Collaboration Be the bridge between engineering and lab users, turning real-time feedback into rapid improvements. Build tight relationships with Lab Operations, R&D, and stakeholders so their needs stee

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Datastores Engineer, Platform Infrastructure The Auth0 platform secures more than 100 million logins each day for customers all around the world - and we're growing fast! The Platform Infrastructure team enables Auth0 engineers to move faster by giving them tools to easily deploy and manage their services on AWS and Azure. This is a role with a huge impact. You will get to work with engineers throughout the organization and what you build will be a foundational piece of the infrastructure that allows Auth0 to scale for years to come. We are looking for Engineer who are passionate about distributed systems, availability, and delivering customer value to join our Platform Infrastructure Datastores team. Because we build and support the overall Auth0 platform, the ideal candidate is someone who is passionate about infrastructure, operations, databases and not intimidated by cross-organization coordination and collaboration. You will: Develop our large, distributed and highly-available infrastructure. Implement platform tools that allow feature teams to deploy and manage the datastores for their services. Research new technologies to accelerate new environment creation. Carry cross team initiatives from end to end: code reviews, design reviews, operational robustness, security hygiene, etc. Participate in the team's on-call rotation. You might be a good fit if you: Have 5-8 years of platform / infrastructure engineering experience. Are proficient in

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview As a Software Engineer, Agents, you'll build the systems that make our AI agents indispensable to legal professionals. You will design environments and actions for agentic professional work, make model selection decisions, manage context windows, create optimal tools, and develop evals that enable faster iteration loops to unlock new capabilities. We're looking for engineers and researchers who are immersed in the space, driven to ship impactful products, and are experienced in using practical evaluations to drive task completion quality and customer delight. Representative Projects Save weeks of effort on high pressure M&A deals by automating information requests and diligence checks across hundreds of thousands of files with retrieval and file editing agents. Dra

Data Analytics – Senior Consultant Location: London (Hybrid) | Practice Area: Data & Analytics | Type: Permanent Unlock insights. Empower decisions. Shape the future of financial services. The Role We're expanding our UK Data Practice and looking for talented Data Analytics Consultants to join our award-winning team. You'll lead cutting-edge data transformation programmes for top-tier Financial Services institutions, helping clients unlock value, improve operational efficiency and gain a competitive advantage through data-driven decision-making. You'll also embrace AI-enabled ways of working, using approved AI tools where appropriate to enhance analysis, accelerate delivery and improve the quality of client outcomes while applying sound judgement and responsible AI practices. What You'll Do Lead and deliver complex data analytics initiatives across major Financial Services clients, translating data into meaningful business insights and measurable outcomes. Apply predictive modelling, segmentation and risk analytics to solve client challenges, leveraging AI-enabled analytical techniques where appropriate to accelerate insight generation and support better decision-making. Design and develop dashboards using Power BI, Qlik or Tableau, delivering intuitive visualisations that enable business stakeholders to act with confidence. Interpret large, complex datasets and provide actionable recommendations through advanced analytical techniques, combining technical expertise with critical thinking and human judgement. Support the growth of Capco's UK and Global Data Practice by contributing to innovation across analytics, AI and machine learning, sharing knowledge and encouraging modern, AI-enabled delivery approaches. What We're Looking For Strong ability to acquire, manipulate, analyse and interpret large volumes of complex data to solve business problems. Experience delivering predictive and diagnostic analytics across areas such as customer lifetime value, risk scorin

About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the Role: We are looking for an experienced, technical, and business-minded Senior Counsel to enable Vercel’s product innovation and shipping velocity. You will partner closely with Engineering, Product and Design (”EPD”), Security, and other cross-functional teams to provide all aspects of legal support throughout the product development lifecycle, while also building out processes and programs as a foundational member of the Legal team. This is a senior individual contributor role that focuses on product counseling, and may also support commercial transactions from time to time. This position reports to the VP of Legal. This role is based in SF where we have a 3 day/week in-office requirement. What You Will Do: Partner closely with EPD teams to enable cutting-edge product initiatives, balancing innovation and speed with responsible risk management and customer trust. Identify and drive resolution of issues related to privacy, data security, AI, platform safety, marketing, competition, intellectual property, and other legal and regulatory areas. Help translate evolving laws and market expectations into practical, actionable guidance. Work with cross-functional teams to build scalable processes and draft/maintain templates that allow Vercel to ship faster and smarter over time. Engage on special projects and provide legal support to sales, partnerships, procurement, M&A, and other teams as needed, particularly in transactions where nuanced product knowledge is critical. About You: Admitted to the California Bar or eligible for Regis

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma is looking for a Senior Manager, Enterprise Sales to join our dynamic team of creatives, engineers, marketing wizards, and brilliant business folks. You aren’t the typical sales leader, and we aren’t the typical design tool company. At Figma, we think outside the box, lift constraints that block our imagination everyday, and we expect you to do the same. With this role you’ll get in at the ground floor in a fast growing sales org. You’ll consult with our existing customer base and potential customers in driving meaningful relationships that add value to the customer experience and revenue to our bottom line. Figma is growing and moving fast. Our next team member will have an agile, dynamic mindset, be comfortable embracing change, a true team-player, and love working with our growing footprint of Fortune 1000 customers. You won’t be alone! Figma has an incredible team and you’ll work closely with other groups including Support, Design, Engineering, Product Marketing, Customer Success, and Community. As Senior Manager, Enterprise Sales, you will lead a team of Account Executives responsible for continuing the growth of our Enterprise products. You will report directly to our Country Manager, Japan. This is a full time role that can be held from our Tokyo hub. What you’ll do at Figma: Lead a team of motivated and diverse individuals to foster an environment of success Participate in customer and prospect meetings Assist in continual training and development, including mentorship, hirin

Credit Risk Senior Analyst We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an extraordinary commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. Join us as we empower the restaurant community to delight guests, do what they love, and thrive. The Fintech Risk team at Toast is responsible for driving risk informed growth for the rapidly expanding Toast Fintech line of business. We are seeking a Lead Credit Risk Strategist as part of the team, with a focus on the portfolio risk management space. You will partner with cross-functional analysts and senior leadership to decode complex portfolio risk trends, refine our loss forecasting models, develop and oversee line management strategies for credit cards and other revolving products, and build the early-warning defenses that allow us to stay resilient under stress and profitable in any market cycle. If you have an analytic and data driven mindset, eye for detail and can-do attitude then you are right for this position. Responsibilities : CECL Reporting : Oversee the monthly CECL calculations and reporting process, collaborating closely with accounting and strategic finance teams to ensure the robustness of methodology and accuracy of loss reserve calculations. Loss Forecasting: Refine existing loss forecasting models / methodologies which feed into monthly CECL calculations, to improve the overall accuracy and stability of forecasts. Develop loss projection and expected loss estimation methodologies for revolving products (e.g. credit card). Portfolio Risk Strategy : Define, implement, and continuously improve the portfolio risk management strategy (including collections), ensuring alignment with company appetite. Risk Reportin

About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world’s leading network of top admissions coaches in medical, legal, business, and college studies, we’re building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures and Jeff Fluhr (Founder of Stubhub). The Role We’re looking for a strategic, hands-on Senior Manager, Email Marketing and Growth to drive acquisition and engagement across our portfolio of brands. In this role, you’ll own our full CRM communication strategy by optimizing engagement with existing contacts while expanding our email list and driving more free consultations. You’ll lead campaign execution, A/B testing, and personalization efforts, supported by a CRM Manager, to maximize performance without compromising brand integrity. You’ll collaborate closely with marketing, product, and sales teams to refine our push notification strategy and deepen app engagement. You’ll thrive in this role if you’re a data-driven marketer with a strong analytical mindset, deep expertise in platforms like Braze, Iterable, or HubSpot, and a passion for continuous experimentation. You’re comfortable balancing strategic thinking with tactical execution and enjoy working cross-functionally with Sales, SEO, Performance Marketing, Online Events, Customer Success, and Social Media teams to launch programs that deliver results. Your north star metric? Consultations generated from ou

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. The Role The First Line Risk Data Science team at Block helps our teams understand, measure, and manage the risks of building financial products that serve millions of customers. We turn complex control, customer, and product data into measurement systems that help teams identify emerging risks, evaluate control performance, and close the gaps that matter most. We’re looking for a Senior Data Scientist to build and scale control performance monitoring for new and existing controls. You’ll help develop our control monitoring platform as the central place for teams to understand risk exposure, investigate changes, and prioritize action. You’ll partner closely with risk, compliance, product, and engineering to build automated measurement into product governance, from defining risk guardrails before launch to monitoring risk outcomes and control effectiveness afterward. This role requires analytical rigor, hands-on building, and exceptional product judgment. You'll own control performance monitoring across a portfolio of controls and products, a large, multi-workstream scope, and be accountable for the long-term health and quality of the metrics and monitoring modules you build. You’ll measure success by the decisions your work improves, the material monitoring gaps it closes, and the risk management impact it delivers. You Will Define

Our Internal Data team is on a mission to power decisions and applications across MongoDB, oriented around the business areas of GTM, Product & Technology, Finance and HR. With this role, we are focusing on delivery of scalable, insightful, and impactful data products for our Product and Technology (P&T) teams - the org that builds MongoDB products for our external customers. These products drive smarter decisions, automate workflows, enable AI agents and deliver actionable insights that accelerate growth. If shaping the future of data-as-a-product excites you, then this opportunity is for you. As a Senior Data Product Manager on our Data team — which includes Data Pipeline/Platform Engineering, Data Architecture, and Data Governance — you will lead efforts to build, enhance, and scale the data products MongoDB employees use every day across a growing, high-impact company. You’ll deliver data products like data pipelines, datasets, reports/dashboards, APIs, ML models, playbooks, and frameworks while enhancing more traditional data management tools/services to power both AI and BI. These data products form the backbone of our internal data ecosystem and are instrumental in empowering teams to achieve their KPIs and innovate faster. In this role you will also have the opportunity to drive the vision and strategy for internal data as a product, with a focus on telemetry and product adoption/engagement/churn signals. By developing tools and systems that provide deep insights into how customers use or don’t use MongoDB’s products, you will empower teams to understand customer behaviors and improve the end-user experience. The goal is to enable data-driven decisions that enhance product design, drive customer value, and fuel innovation across the MongoDB portfolio. This role can be based out of our Palo Alto, San Francisco, or New York City office or remotely in the East Coast region. Responsibilities Lead Product Strategy and Ownership Define product vision, stra

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a Senior Applied AI Engineer at Vanta, you will play a crucial role in shaping Vanta’s AI offerings, setting technical strategy, and leading projects that leverage AI to deliver smarter, faster outcomes for our customers. You'll be part of a team integrating AI into the Vanta product, working alongside a multidisciplinary group of product engineers, machine learning engineers, product managers, designers, and security and compliance experts to implement, scale, and maintain AI-enabled product experiences. In this role, you’ll build products that enable Vanta’s customers to leverage AI to accelerate their journey towards compliance, managing risk, and earning trust. Visit our Vanta Engineering Blog to learn more about what our team is working on! What you’ll do as an engineer working on Applied AI at Vanta: Work cross-functionally to design and implement AI-powered features to deliver customer value and integrate LLMs with Vanta’s existing products and systems. You’ll work with other product engineers across Vanta to understand how AI systems can accelerate product adoption at Vanta Instrument evaluations, guardrails, and monitoring, and review customer usage to continually improve quality Collaborate with AI Platform engineers shaping foundational AI systems and tooling that accelerate product teams Make pragmatic tradeoffs that consider business priorities, user experience, and a sustainable technical foundation Mentor engineers, champion good technical and product instincts, and model a collaborative, high-ownership engineering culture How to be successful in this role: At least 7 years of industry experience as a software

P-1494 Databricks is the Lakehouse company. More than 7,000 organizations worldwide — including Comcast, Condé Nast, H&M and over 50% of the Fortune 500 — rely on the Databricks Lakehouse Platform to unify their data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe. Founded by the original creators of Apache Spark™, Delta Lake and MLflow, Databricks is on a mission to help data teams solve the world’s toughest problems. To learn more, follow Databricks on Twitter, LinkedIn, andFacebook. For more information, visit www.databricks.com . About the Role We are looking for an experienced and forward-thinking Senior Manager of Identity & Access Management (IAM) to lead the teams responsible for building and operating our enterprise-wide identity, authentication, authorization, and access governance systems. This leader will own the strategy, architecture, and execution of IAM capabilities that support our employees, customers, and platform services at global scale. As the company grows, IAM is becoming a foundational pillar of our security posture and customer trust. You will ensure that our identity systems are secure, scalable, easy to use, and aligned with Zero Trust principles. This is a highly cross-functional leadership role partnering with engineering, security, IT, compliance, and product teams to deliver identity services that are reliable and secure by default. What You’ll Do Strategic Leadership Define the long-term IAM strategy, roadmap, and operating model across the enterprise and product ecosystem. Build scalable identity foundations that support global growth, cloud expansion, and evolving business needs. Establish best practices for identity lifecycle management, authentication, authorization, provisioning, and governance. Build and Lead High-Performing Teams Manage and grow IAM engineering and operations teams responsible for identity services, infrastructure, and tooling. Mentor technical leads

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Auth0 Team: As a Senior Developer Advocate, you will be an influencer in empowering developers by shaping and delivering compelling, deeply technical content across various in person and digital channels. You will not only inspire in public speaking settings but also help identify emerging trends, and influence the overall developer experience. You are a great match if you can demonstrate a strong ability to craft engaging developer-oriented content, especially about AI, coupled with technical proficiency, exceptional communication, and a proven passion for anticipating and addressing complex developer needs and trends. Auth0 secures more than 100 million logins each day for customers worldwide—and we're growing fast! To help drive this growth, our mission is to become the customer identity and access management (CIAM) provider of choice for developers building small and large applications. To advance this mission, the Developer-Led Growth team engages with developer communities to help them adopt Auth0 and advocate on their behalf across Okta. What you'll be doing: As a Senior Developer Advocate, you will help execute a developer advocacy strategy, help identify key channels, events, and partners to maximize developer engagement and adoption. You will actively champion best practices by engaging with technical communities and collaborate closely across Product, Engineering, Developer Content, and Developer Marketing to advocate for developer need

Wer wir sind Als eines von Europas führenden InsurTechs, mit starken Partnern wie Allianz X, Portage und White Star Capital im Rücken, ist unser Antrieb ganz einfach: Wir schützen die Welt unserer Kund:innen . An unseren europäischen Standorten in Deutschland, Großbritannien und der Schweiz verbinden über 400 CLARKees modernste Technologie mit tiefgreifender menschlicher Expertise, um den ultimativen „ Insurance Companion in Your Pocket “ zu erschaffen. Dein Impact Bei CLARK wirst du Teil einer Kultur, die von Einfachheit, Verlässlichkeit und echter Wertschätzung geprägt ist. Wir bieten dir das Spielfeld – du sorgst für den Impact. Wir stellen keine Expert:innen ein, um den Status quo zu halten, wir suchen Talente, die uns aufs nächste Level bringen . Bist du bereit, das Spielfeld zu betreten? So kannst du unsere gemeinsame Reise als CRM Manager (m/w/d) aktiv mitgestalten: Deine Aufgaben Als CRM Manager (m/w/d) arbeitest du eng mit unseren Teams aus den Bereichen Marketing, Brand, Sales, Tech, Operations und Service zusammen, um wirkungsvolle CRM-Strategien für Deutschland, die Schweiz und das Vereinigte Königreich zu gestalten und umzusetzen. Darüber hinaus unterstützt du uns in einem dynamischen Umfeld bei der Harmonisierung unserer CRM-Systeme, mit dem Ziel, ein effizientes und zukunftsfähiges CRM-Framework zu etablieren. Deine Aufgaben: End-to-End Verantwortung für CRM Performance mit klarem Fokus auf Business Impact (z. B. Engagement, Conversion, Umsatzbeitrag entlang des Funnels) Entwicklung und kontinuierliche Weiterentwicklung einer skalierbaren CRM-Strategie über alle Lifecycle-Phasen hinweg Konzeption, Implementierung und Optimierung von komplexen, datengetriebenen Customer Journeys (Multi-Channel: E-Mail, Push, In-App, SMS) Eigenständige Steuerung und Priorisierung von CRM-Initiativen basierend auf Business Cases und Performance-Daten Nutzung von Daten zur Identifikation von Wachstumshebeln im Funnel sowie Ableitung konkreter Maßnahmen Planung, Durchführu