Senior Customer Solutions Architect Jobs

About Snorkel Snorkel AI is the frontier AI data lab, helping teams build the data and environments behind high-performing frontier and agentic AI. We combine technology with research-driven AI data development to create datasets, benchmarks, evals, and custom solutions for real-world AI systems. Founded out of the Stanford AI Lab in 2019, Snorkel works with leading AI labs and enterprises to move from better data to better outcomes. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler! About the Role Coding Fellows create high-quality technical content used to train and evaluate AI systems. Depending on the project and each Fellow’s strengths, their work may include writing and reviewing code, opening pull requests, creating annotations or documentation, improving others’ work, and coaching peers. We are looking for a leader to directly manage a portfolio of Fellows who may contribute across multiple projects over time. Project delivery teams own day-to-day tasks, priorities, and outcomes; this role owns the people-management layer across projects, including expectations, performance, support, development, administration, and a fair, consolidated view of each Fellow’s contribution. This is a people-first role. You should have enough technical depth to understand and discuss Fellow work, but you will not be the day-to-day technical lead or approver for every project. What you will do Lead and support Coding Fellows Build trusted relationships through regular one-on-ones and ongoing communication. Understand each Fellow’s strengths, goals, challenges, and support needs; set clear expectations; and partner with People Operations and project leaders on onboarding and administrative matters. Own cross-project performance management Set expectations for quality, reliability, collaboration, communication, flexibility, learning, and professional conduct. Gather and synthesize feedback across projects, accounting for assignment complexity, pro

About the role We are seeking an experienced Senior Systems Engineer to own our macOS platform and drive endpoint management and device trust standards across Chime’s IT ecosystem. As a Senior Systems Engineer, you will drive multi-system initiatives across our IT domains – endpoint management, identity, and security tooling – with a primary focus on macOS and Jamf Pro. You’ll establish the technical standards other engineers work to, and partner cross-functionally on programs that affect IT Support, Security, and every Chimer with a laptop. This is a role for someone who thrives in ambiguity: you’ll often define the problem before solving it, and align stakeholders around a technical direction rather than waiting for a specification. We believe a secure access platform can be built entirely in the cloud, leveraging tools such as Jamf, AutoPkg, Okta, osQuery, and CrowdStrike. Pairing closely with our Security team, this role makes sure our fleet stays in sync with all policies and posture checks before devices are allowed access to corporate data. This role participates in an after-hours/on-call rotation for critical endpoint and device-management issues. Rotation frequency, response expectations, and escalation procedures will be communicated during the interview process. This position will report to the IT Engineering Manager. In this role, you can expect to macOS Platform and Endpoint Management Platform Ownership: Own the technical direction, operation, and continuous improvement of our Jamf Pro environment, including configuration profiles, smart groups, policies, MDM commands, and change standards. Software Delivery: Own our AutoPkg-based software pipeline: recipes, overrides, trust verification, and automated import into Jamf, alongside packaging, deployment, patch management, and disk encryption across the global macOS fleet. Automation & Reusable Tooling: Build automations and shared tooling that accelerate work beyond your own – scripts, patterns, and

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Senior Software Engineer (Federal) Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Okta Identity Governance Team Okta Identity Governance (OIG) is Okta's Identity Governance and Administration solution, responsible for some of the most critical and visible workflows in enterprise identity: how people request access, how approvers grant it, how entitlements are enforced, and how organizations prove to auditors that only the right people have the right access. OIG is the leading contributor to Okta's new product bookings, and it runs inside some of the largest enterprises in the world — the kind of accounts where a single tenant carries hundreds of thousands of identities across thousands of applications. OIG currently supports high-compliance public sector workloads and plans to expand our footprint to support the most secure, highly classified environments in government. The Senior Software Engineer (Federal) Opportunity As a Senior Fullstack Engineer on the OIG (Federal) team, your mission

The Personalization team makes deciding what to play next easier and more enjoyable for every listener. From Blend to Discover Weekly, we're behind some of Spotify's most-loved features. We built them by understanding the world of music and podcasts better than anyone else. Join us and you'll keep millions of users listening by making great recommendations to each and every one of them. Within Personalization, the Speak Team owns the development of Spotify's state-of-the-art speech models, contributing to speech recognition, speech synthesis, and speech-to-speech models. We craft voice models that match human-level emotional expressiveness, so we can deeply engage our listeners and support creators at scale. Our groundbreaking work on speech synthesis relies on state-of-the-art deep learning methods and evaluation techniques, highly efficient data processing and model serving, and capturing audio of outstanding quality from our voice talent pool. We're looking for a senior applied research scientist with experience in developing novel ML techniques and architectures and with a strong interest in working across a full production pipeline to produce state-of-the-art generative conversational speech-to-speech models. You'll collaborate with our engineering teams to help develop our production pipelines, explore new ideas and methods to improve quality, understanding and realism, as well as push the frontiers of what is possible with our speech technology. What You'll Do Develop and experiment with new methods for speech synthesis and speech recognition, along with end-to-end approaches, building on the latest research and ideas. Work towards the expansion of our speech use-cases targeting different markets and products. Be part of a highly motivated research team dedicated to building and creating models at scale to power the Spotify platform. Champion best practices for research and development, sharing your knowledge and

The Personalization team makes deciding what to play next easier and more enjoyable for every listener. From Blend to Discover Weekly, we're behind some of Spotify's most-loved features. We built them by understanding the world of music and podcasts better than anyone else. Join us and you'll keep millions of users listening by making great recommendations to each and every one of them. Within Personalization, the Speak Team owns the development of Spotify's state-of-the-art speech models, contributing to speech recognition, speech synthesis, and speech-to-speech models. We craft voice models that match human-level emotional expressiveness, so we can deeply engage our listeners and support creators at scale. Our groundbreaking work on speech synthesis relies on state-of-the-art deep learning methods and evaluation techniques, highly efficient data processing and model serving, and capturing audio of outstanding quality from our voice talent pool. We're looking for a senior applied research scientist with experience in developing novel ML techniques and architectures and with a strong interest in working across a full production pipeline to produce state-of-the-art generative conversational speech-to-speech models. You'll collaborate with our engineering teams to help develop our production pipelines, explore new ideas and methods to improve quality, understanding and realism, as well as push the frontiers of what is possible with our speech technology. What You'll Do Develop and experiment with new methods for speech synthesis and speech recognition, along with end-to-end approaches, building on the latest research and ideas. Work towards the expansion of our speech use-cases targeting different markets and products. Be part of a highly motivated research team dedicated to building and creating models at scale to power the Spotify platform. Champion best practices for research and development, sharing your knowledge and exper

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Role Overview: We are seeking a Senior Director to lead our Enterprise Reporting and Analytics Engineering organization, a team of analytics engineers, report developers, visualization specialists, and people leaders. This organization focuses on the last mile of the enterprise data supply chain: the semantic models, curated data products, metric definitions, and consumption experiences that turn engineered data into decisions. This is not a traditional reporting leadership role; the classic notion of “reporting” in the form of a myriad of dashboards and filters is racing towards obsolescence. But the need for data and insights, and the need to deliver it in a way that is digestible and actionable, is timeless. Yes, governed dashboards and trusted reporting remain the foundation, and this leader must be excellent at that foundation. But the mandate is to move the organization decisively beyond static reporting toward a proactive, intelligent analytics capability: partnering with Data Science to productize and visualize their models, enabling generative AI and LLM-based access to our data, building exception-based systems that alert users when outcomes deviate from expectation in a statistically meaningful way, and designing agents that monitor data continuously an

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Traffic Proxy Services team powers the front line of Roblox — operating the global edge network and high-performance Layer 7 proxies that handle billions of web and API requests daily while defending the platform against large-scale automated attacks. In this role, you'll help pioneer the next generation of our edge infrastructure: replacing legacy proxy configurations with programmable, memory-safe Rust services running on Kubernetes, and building intelligent, automated defense systems. Working alongside principal engineers and key partners across Security, Reliability, and Platform teams, you'll tackle high-stakes systems challenges where efficiency, scale, and uptime are critical. You Are: An experienced systems engineer with 7+ years building and operating backend or infrastructure software, including time owning a tier-0 service in production. Fluent in a systems language. Rust strongly preferred; strong Go experience with the appetite to work in Rust is welcome. Deeply comfortable with networking fundamentals: TCP, TLS, HTTP/1.1 and HTTP/2, QUIC and the internals of at least one production L7 proxy (HAProxy, Envoy, NGINX, Pingora or similar). Able to troubleshoot a live netw

About Us InStride Health’s mission is to deliver specialty anxiety and OCD care that works for every kid, teen, young adult, and family who needs it. Through this mission, we are expanding access to insurance-based care, increasing engagement in treatment, and improving treatment outcomes. We are doing this by combining research-backed clinical care and innovative technology to eliminate the major problems with care today: difficulty finding providers, months of waiting to be seen, arduous onboarding processes, and inconsistent use of evidence-based therapies and outcomes tracking. Our vision is to become the nation’s most trusted provider of pediatric anxiety and OCD care. Team InStride Health: Our Core Values Give Heart : We lead with heart, treating patients and their families the way we want our loved ones to be treated. Work Smart : We find smarter ways to solve hard problems and fix the broken mental health system by leveraging technology, diversity of thought, and innovation. Have Humility : We leave our egos at the door, empowering our team to collaborate, celebrate diversity, and adopt a growth mindset. Embrace Community: We all belong. We are in this together, and we never worry alone. We believe in each other and recognize that every voice matters. About the Role We are looking for a Senior Product Designer to join our Product team in a full-time, temporary position anticipated to last approximately six months. This role provides additional design capacity during a planned team leave and keeps momentum across several important product initiatives. You will help shape, refine, and elevate complex workflows across InStride’s digital platform, converting clinical and operational friction points into intuitive, high-impact user experiences. You will partner closely with Product Management, Engineering, Data, and our clinical and operational partners to bring speed, craft, and scale to our product ecosystem. We are looking for an experienced product desi

About Goods & Services Goods & Services is a product design and engineering company. We solve mission-critical challenges for some of the world’s largest enterprises, with deep expertise in highly regulated industries—including life sciences and financial services . Our design-led approach allows us to apply cutting-edge capabilities in AI, Data and Hardware Engineering to companies of any size. Headquartered in the United States , we operate regional development centers in Mexico and the United Kingdom . This global footprint—anchored by our nearshore model—enables us to deliver at scale with the speed, efficiency, and cultural alignment our clients expect. At Goods and Services, we value diversity and are committed to creating an inclusive workplace where everyone can thrive. We are proud to be an Equal Opportunity Employer and welcome qualified applicants from all backgrounds. About the job Goods & Services is looking for a Senior PMO who supports the coordination and delivery cadence of complex, multi-team client engagements. This role keeps program governance running smoothly—driving meeting discipline, tracking open issues to resolution, and ensuring accurate, actionable records across workstreams. What you’ll do: • Lead the planning, execution, and delivery of complex, cross-functional technical programs on behalf of client organizations, ensuring alignment with the client's business objectives, technical strategy, organizational priorities and team dynamics. • Drive definition of program scope, milestones, timelines, dependencies, resource requirements, and budget within the engagement's statement of work (SOW), while proactively managing risks, issues, and changes throughout the program lifecycle. • Understand, communicate, and execute program strategies that align with the client's enterprise architecture, security, compliance and operational standards. •

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Senior Director, Programme Management Location: London Reporting to: Global Senior Director, Strategic Programmes Why We Are Hiring: WPP’s Data & Technology Solutions (DTS) is WPP’s global data products and technology team. We partner with our agencies and clients to create data-driven solutions and technology products that power marketing transformation. At the heart of this is WPP Open , our AI-powered marketing platform that brings together people, data, tools and AI to help deliver better outcomes for clients. We're looking for a Senior Director, Programme Management to join our Strategic Programmes team and help deliver some of DTS's most important initiatives. This is an opportunity to work across a wide range of programmes, bringing together teams, stakeholders and capabilities from across the business to deliver meaningful change. You'll play a key role in turning priorities into action, helping teams stay aligned, navigate challenges and deliver successful outcomes. You'll enjoy building relationships and bringing clarity to complex

Standort: Frankfurt / München (Hybrid) | Practice Area: Capital Markets | Anstellungsart: Unbefristet Gestalte die Zukunft von Securities & Custody Operations im Finanzdienstleistungssektor. Die Rolle Als (Senior) Consultant* in unserer Capital Markets Practice arbeitest Du mit führenden Finanzinstituten zusammen, um deren Securities-, Custody- und Capital-Markets-Operations zu transformieren und zu optimieren. Du bringst fundierte Fachkenntnisse entlang des Wertpapier-Lebenszyklus und im Post-Trade-Umfeld mit. Gemeinsam mit unseren Kunden analysierst Du komplexe operative Herausforderungen, identifizierst Optimierungspotenziale und übersetzt Anforderungen in praxisorientierte Lösungen. Du begleitest Transformationsprogramme von der Analyse und Konzeption bis hin zur Implementierung und arbeitest dabei eng mit Stakeholdern aus Operations, Technologie und Change zusammen. Was Du bei uns machst Du unterstützt Transformationsinitiativen in den Bereichen Securities, Custody und Post-Trade Operations – von der Anforderungsanalyse bis zur Implementierung. Du analysierst bestehende Operating Models, Prozesse und Kontrollen und identifizierst Möglichkeiten zur Vereinfachung, Optimierung und Effizienzsteigerung. Du arbeitest mit Stakeholdern aus Business, Operations und Technologie zusammen, definierst Anforderungen und übersetzt diese in praxisorientierte Lösungen. Du setzt Dein Wissen über Wertpapierprozesse ein – einschließlich Trade Lifecycle, Settlement, Asset Servicing und Custody Operations – um komplexe Herausforderungen unserer Kunden zu lösen. Du unterstützt die Projektdurchführung durch Workshops, Analysen, Dokumentation, Stakeholder Management und Implementierungsbegleitung. Was wir von Dir erwarten Relevante Beratungs- oder Finanzdienstleistungserfahrung in den Bereichen Securities, Custody, Post-Trade oder Capital Markets Operations. Fundierte Kenntnisse des Wertpapier-Lebenszyklus und operativer Prozesse wie Settlement, Custody, Asset Servicing und/oder Co

Standort: Frankfurt / München (Hybrid) | Practice Area: Capital Markets | Anstellungsart: Unbefristet Gestalte die Zukunft von Securities & Custody Operations im Finanzdienstleistungssektor. Die Rolle Als (Senior) Consultant* in unserer Capital Markets Practice arbeitest Du mit führenden Finanzinstituten zusammen, um deren Securities-, Custody- und Capital-Markets-Operations zu transformieren und zu optimieren. Du bringst fundierte Fachkenntnisse entlang des Wertpapier-Lebenszyklus und im Post-Trade-Umfeld mit. Gemeinsam mit unseren Kunden analysierst Du komplexe operative Herausforderungen, identifizierst Optimierungspotenziale und übersetzt Anforderungen in praxisorientierte Lösungen. Du begleitest Transformationsprogramme von der Analyse und Konzeption bis hin zur Implementierung und arbeitest dabei eng mit Stakeholdern aus Operations, Technologie und Change zusammen. Was Du bei uns machst Du unterstützt Transformationsinitiativen in den Bereichen Securities, Custody und Post-Trade Operations – von der Anforderungsanalyse bis zur Implementierung. Du analysierst bestehende Operating Models, Prozesse und Kontrollen und identifizierst Möglichkeiten zur Vereinfachung, Optimierung und Effizienzsteigerung. Du arbeitest mit Stakeholdern aus Business, Operations und Technologie zusammen, definierst Anforderungen und übersetzt diese in praxisorientierte Lösungen. Du setzt Dein Wissen über Wertpapierprozesse ein – einschließlich Trade Lifecycle, Settlement, Asset Servicing und Custody Operations – um komplexe Herausforderungen unserer Kunden zu lösen. Du unterstützt die Projektdurchführung durch Workshops, Analysen, Dokumentation, Stakeholder Management und Implementierungsbegleitung. Was wir von Dir erwarten Relevante Beratungs- oder Finanzdienstleistungserfahrung in den Bereichen Securities, Custody, Post-Trade oder Capital Markets Operations. Fundierte Kenntnisse des Wertpapier-Lebenszyklus und operativer Prozesse wie Settlement, Custody, Asset Servicing und/

About the Team OpenAI Finance ensures the organization’s financial integrity and scalability in pursuit of our mission. Our Financial Reporting team is central to delivering accurate, timely, and GAAP-compliant financial information to internal and external stakeholders. We focus on building robust, scalable reporting systems and processes to support rapid organizational growth and complexity. About the Role OpenAI is hiring a Senior Manager, Financial Reporting to help build and run a best-in-class financial reporting engine in a technically complex, rapidly evolving, and high-growth environment. We are looking for a seasoned external reporting professional who pairs strong technical judgment with a roll-up-your-sleeves mindset - owning key reporting deliverables, driving rigorous tie-outs and disclosure quality, and converting ambiguity into audit-ready output. This role will collaborate closely with teams across Accounting, FP&A, Tax, Legal, and Investor Relations to improve reporting processes, streamline data flows, and elevate how financial information is communicated across stakeholders. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Modernize reporting workflows through AI integration — Leverage ChatGPT, Codex, and proprietary AI tools to minimize manual effort and accelerate deep analysis, while maintaining the rigorous judgment and accountability required for high-quality, audit-ready outputs. Own end-to-end financial statements and disclosures — Prepare GAAP financial statements, footnotes, and supporting schedules; maintain rollforwards, tie-outs, and internal consistency checks to ensure outputs are complete and audit-ready. Drive audit readiness and execution — Partner with external auditors to manage day-to-day audit workflow (PBC coordination, support quality, issue resolution) and keep reporting on track with minimal re

About the Team At DoorDash we’re building the industry’s most scalable and reliable delivery network to support our three-sided marketplace of consumers, merchants, and dashers. TPMs on our Engineering teams provide fundamental support to the underlying technology services as well as the engineers building these services. It’s no simple task, but it wouldn’t be interesting if it was! About the Role Platform Services is one of DoorDash’s organizations responsible for extending DoorDash beyond the consumer marketplace. The team owns three distinct business lines: Drive, a white-label delivery API that enables external businesses to access DoorDash’s delivery network; Parcels, which provides last-mile logistics for retailers and merchants; and Enterprise (DoorDash for Business), a b2b product suite powering corporate meal programs and large ordering for organizations of all sizes. We are looking for a Senior Technical Program Manager to help scale Platform Services. You will lead important engineering wide initiatives across Enterprise, Drive, and Parcels, working with Engineering, Product, Operations, and business leaders to deliver dependable, extensible logistics capabilities for external businesses. Programs will span backend services, partner and merchant integrations, operational tooling, and platform interfaces. They require strong technical judgment, cross organizational coordination, stakeholder management, and ownership of results. You will report into the centralized Technical Program Management team in Engineering. You're excited about this opportunity because you will… Drive Platform Services’ Most Strategic Programs - You will partner closely with Engineering and Product leadership, Strategy & Operations, and cross-functional teams to turn Platform Services’ strategy into executable technical programs. The portfolio spans Drive (DoorDash’s white-label delivery offering), Parcels (last-mile logistics for merchants and retailers), and Enterprise (DoorDa

Position Overview: We are looking for a Senior Software Engineer to drive technical excellence, architect complex systems, and elevate our engineering team. You will own critical technical decisions, lead major initiatives from conception to delivery, and set the standard for engineering quality across our products. As a senior engineer, you will architect and lead the development of sophisticated AI-enabled features and infrastructure. This includes designing MCP server architectures, building advanced RAG systems, implementing agentic AI workflows, and establishing patterns that scale across our product portfolio. You will combine deep technical expertise in both traditional software engineering and AI/ML to deliver production-grade solutions. What You'll Do Lead the design and implementation of AI integration infrastructure (MCP servers, orchestration layers, API gateways) Build sophisticated AI features including advanced RAG systems, agentic workflows, and multi-step reasoning Establish AI engineering best practices, security patterns, and quality standards Lead technical initiatives from requirements through production deployment Make critical architectural decisions balancing performance, scalability, cost, and maintainability Design AI evaluation frameworks and implement quality benchmarks Debug and resolve complex production issues across traditional and AI systems Required Qualifications Tech Stack Core: Node.js, React, TypeScript, AWS, PostgreSQL, MSSQL, Docker AI & Integration: Python, MCP, AWS Bedrock, LangGraph/Semantic Kernel, Vector Databases, RAG Core Technical Skills 5+ years professional development with proven track record of delivering complex systems Strong Node.js and JavaScript/TypeScript expertise Advanced React and frontend architecture skills Extensive AWS architecture experience Expert PostgreSQL database design, optimization, and performance tuning Deep understanding of microservices, distributed systems, and