Senior Customer Solutions Architect Jobs

About Outreach Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. About the Team Outreach's Legal team supports the business as a lean, fully remote group that blends deep commercial contracting expertise with legal operations discipline. The team partners closely with Sales, Finance, Revenue Operations, Business Systems, and Privacy to keep deals and processes moving, and covers both U.S. West Coast and East Coast hours to ensure reliable, always-on queue coverage. The team is actively modernizing how legal work gets done - from CLM and contract-repository tooling (Ironclad, Salesforce, Atlassian Jira, Mindtickle) to embedding AI into everyday contracting and operations workflows. The Role Outreach is hiring a Senior Contracts and Legal Operations Manager to join its Legal team. This role reports directly to the Senior Director, Legal and combines two complementary disciplines: commercial contracting and legal operations. On the contracting side, you will provide coverage of Legal’s contracting queues during U.S. West Coast hours, independently handling intake, triage, and negotiation of agreements within defined templates, playbooks, and fallback positions. Attorneys remain actively involved in contracting, and you will coordinate closely with them on complex or non-standard matters. On the operations side, you will shap

About the Team The B2B Marketing team is a small, high-impact group focused on driving lead generation across multiple DoorDash business lines, including Restaurants (U.S. & Canada) and New Verticals (Alcohol, Flowers, and more). We’re a fast-growing team where you’ll have the opportunity to shape our marketing approach, work closely with global stakeholders, and grow as the team expands. About the Role We’re looking for a performance-driven Paid Search specialist to help scale our B2B acquisition efforts across the U.S. and Canada. In this role, you’ll own the end-to-end execution of Paid Search campaigns, managing performance, identifying growth opportunities, and driving efficiency across a multi-million dollar budget. You’ll work closely with U.S.-based teams and platform partners like Google and Microsoft. You will report directly to our local Manager, B2B Performance Marketing. You’re excited about this opportunity because you will… Ownership: End-to-end Paid Search execution aligned to B2B growth goals (lead quality, efficiency, and scale) Campaigns: Build, launch, and optimize Search and Performance Max campaigns across the U.S. and Canada Performance: Monitor and improve campaign performance against core KPIs (e.g., lead generation, efficiency, and return) Optimization: Drive continuous improvements through testing, automation, and data analysis Insights: Translate performance data into clear insights and recommendations for cross-functional partners Stakeholder collaboration: Partner with internal teams and external platforms (Google, Microsoft) to unlock growth opportunities We’re excited about you because… You have 3–5+ years of experience in performance marketing, with a focus on Paid Search You have hands-on experience managing Google Ads and/or Microsoft Ads campaigns You’re comfortable working with data and using it to make decisions and drive improvements You can clearly communicate insights and recommendations to stakeholders You’re

About the Team The B2B Marketing team is a small, high-impact group focused on driving lead generation across multiple DoorDash business lines, including Restaurants (U.S. & Canada) and New Verticals (Alcohol, Flowers, and more). We’re a fast-growing team where you’ll have the opportunity to shape our marketing approach, work closely with global stakeholders, and grow as the team expands. About the Role We’re looking for a performance-driven Paid Search specialist to help scale our B2B acquisition efforts across the U.S. and Canada. In this role, you’ll own the end-to-end execution of Paid Search campaigns, managing performance, identifying growth opportunities, and driving efficiency across a multi-million dollar budget. You’ll work closely with U.S.-based teams and platform partners like Google and Microsoft. You will report directly to our local Manager, B2B Performance Marketing. You’re excited about this opportunity because you will… Ownership: End-to-end Paid Search execution aligned to B2B growth goals (lead quality, efficiency, and scale) Campaigns: Build, launch, and optimize Search and Performance Max campaigns across the U.S. and Canada Performance: Monitor and improve campaign performance against core KPIs (e.g., lead generation, efficiency, and return) Optimization: Drive continuous improvements through testing, automation, and data analysis Insights: Translate performance data into clear insights and recommendations for cross-functional partners Stakeholder collaboration: Partner with internal teams and external platforms (Google, Microsoft) to unlock growth opportunities We’re excited about you because… You have 3–5+ years of experience in performance marketing, with a focus on Paid Search You have hands-on experience managing Google Ads and/or Microsoft Ads campaigns You’re comfortable working with data and using it to make decisions and drive improvements You can clearly communicate insights and recommendations to stakeholders You’re

About the Team The B2B Marketing team is a small, high-impact group focused on driving lead generation across multiple DoorDash business lines, including Restaurants (U.S. & Canada) and New Verticals (Alcohol, Flowers, and more). We’re a fast-growing team where you’ll have the opportunity to shape our marketing approach, work closely with global stakeholders, and grow as the team expands. About the Role We’re looking for a performance-driven Paid Search specialist to help scale our B2B acquisition efforts across the U.S. and Canada. In this role, you’ll own the end-to-end execution of Paid Search campaigns, managing performance, identifying growth opportunities, and driving efficiency across a multi-million dollar budget. You’ll work closely with U.S.-based teams and platform partners like Google and Microsoft. You will report directly to our local Manager, B2B Performance Marketing. You’re excited about this opportunity because you will… Ownership: End-to-end Paid Search execution aligned to B2B growth goals (lead quality, efficiency, and scale) Campaigns: Build, launch, and optimize Search and Performance Max campaigns across the U.S. and Canada Performance: Monitor and improve campaign performance against core KPIs (e.g., lead generation, efficiency, and return) Optimization: Drive continuous improvements through testing, automation, and data analysis Insights: Translate performance data into clear insights and recommendations for cross-functional partners Stakeholder collaboration: Partner with internal teams and external platforms (Google, Microsoft) to unlock growth opportunities We’re excited about you because… You have 3–5+ years of experience in performance marketing, with a focus on Paid Search You have hands-on experience managing Google Ads and/or Microsoft Ads campaigns You’re comfortable working with data and using it to make decisions and drive improvements You can clearly communicate insights and recommendations to stakeholders You’re

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. About the Role, Mission or Department Overview The Enterprise Productivity team helps colleagues do their best work by providing reliable, secure, and easy-to-use workplace technology. We manage a growing portfolio of SaaS applications and the systems, integrations, and processes that support how The Times works every day. As a Senior SaaS Systems Administrator, you will lead the administration, reliability, and continuous improvement of our SaaS platform stack. You will be the primary escalation point for complex admin-level incidents and a technical steward of the applications, integrations, and operational practices.You will report to the Manager of Enterprise Productivity Responsibilities: You will oversee the administration and ongoing improvement of a broad portfolio of SaaS applications, including: Google Workspace, Slack, Glean, Figma, Airtable, Coda, Miro, Trint, and other enterprise productivity tools. You will lead the investigation and resolution of complex application, access, configuration, identity, and integration incidents, leading issues through root-cause analysis, remediation, and preventative follow-up. You will establish and maintain standards for user and group access, permissions, application configuration, lifecycle management, integrations, and administrative controls in partnership with security, IT, and partners. You will be a technical steward of the SaaS application portfolio by defining ownership, documenting d

About the Role The Sr. Associate, Compliance Advisory partners with Complaints, Product, Operations, and other business teams to provide compliance guidance as a second line of defense. The role supports consumer complaint oversight, new and existing product operations advisory, agent readiness, member- and agent-facing communications, and process improvement while identifying consumer and regulatory risks and helping drive issues through remediation and implementation. In this role, you can expect to Complaints Management Advise the first line of defense on complaint-management requirements, regulatory expectations, and industry best practices. Review complaint-handling processes, procedures, controls, and documentation; identify gaps and recommend remediation, maintaining ownership of the issue lifecycle from informing the business of identified gaps and recommendations through completed remediation and implementation. Recommend and implement process improvements that balance regulatory requirements with innovative, member-friendly solutions. Demonstrate knowledge of and apply consumer financial regulations—including Regulations Z, E, and DD, UDAAP, NACHA, VISA Operating Standards, and applicable state requirements—through compliance advisory work and day-to-day responsibilities. Support operational teams in investigating and resolving consumer complaints while analyzing trends and potential member impact. Perform oversight and monitoring to promote timely, accurate, and appropriate complaint resolution. Develop and refine complaint procedures, guidance, training materials, and educational resources. Assist with responses to sensitive and regulatory complaints and inquiries. Ensure complaint-related work, processes, procedures, and guidance align with all applicable requirements of the Complaints Policy. Support regulatory, bank partner, and internal audit readiness by collecting, organizing, and validating requested documentation and helping ensure complaint proc

About the role We’re seeking a Senior Accounting Manager to help lead external financial reporting at Chime! This role sits on the Controllership team and will help to own the preparation of our public company filings — Forms 10-Q, 10-K and 8-K — along with statutory reporting and equity accounting under ASC 718. You will be a technical resource for the broader accounting organization, partnering closely with Legal, FP&A, People, Stock Administration and our external auditors, and you will have real ownership of the processes and controls behind numbers that go to the market. In this role, you can expect to Assist in the preparation and review of quarterly and annual SEC filings (Forms 10-Q, 10-K and 8-K), including financial statements, footnotes, EPS and equity rollforwards Manage the reporting calendar, disclosure checklists, XBRL tagging and tie-out support files, coordinating deliverables across Legal, FP&A, Investor Relations and the external auditors Own equity accounting under ASC 718 across RSUs, options and ESPP, including the accounting for modifications, cancellations and other non-routine award activity Prepare and review statutory and regulatory financial statements and supporting filings Establish scalable intercompany accounting processes and reporting to support a growing multi-entity structure. Review journal entries, reconciliations and flux analysis at month-end close for equity and reporting areas Document and maintain SOX-compliant accounting policies, processes and internal controls over financial reporting, and drive automation of manual procedures To thrive in this role, you have Bachelor’s degree in Accounting or Finance and a minimum of 6 years of accounting experience. Big 4 public accounting preferred. CPA preferred, with deep working knowledge of U.S. GAAP and SEC rules and regulations (Regulation S-X and S-K) Hands-on experience preparing and reviewing Forms 10-Q, 10-K and 8-K. Demonstrated ownership of stock-

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . The Media Experience team exists to empower users to discover, consume, and engage with the best media content on Reddit. We do that by making video consumption intuitive and engaging. Because video is a powerful medium for community connection, our goal is to ensure our video experience is best-in-class for every user. Our north star is growing video views and video users . These are users who consistently return to Reddit for the unique, authentic content that fuels our communities. Achieving this level of consistent engagement requires a product flywheel that surfaces the right video features, UI optimizations, and playback improvements at the right moment to accelerate organic engagement. We use data, Quality of Experience (QoE) signals, and rapid product experimentation to identify and resolve any friction preventing a seamless viewing experience. We move with urgency, instrument everything, and treat a missed engagement milestone as a signal to learn from, not a number to ignore. If you want to build iOS video experiences that measurably change the trajectory of tens of millions of users and improve the overall engagement of Reddit itself, this is your team. What you’ll do: 🚀 Drive the Technical Strategy for Media Engagement Lead the iOS architecture for user-facing features that boost video discovery and consumption. You’ll design and build immersive viewing surfaces and intuitive UI/UX flows that directly maximize watch time, user retention, and daily active video consumers. 🔬 Champion for User Experience With

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . The Reddit Consumer Engineering organization builds and scales the products that Redditors use directly to discover content, participate in communities, and connect with others. Sitting at the intersection of large-scale distributed systems and core user journeys, Product Backend Engineers in Consumer Engineering partner directly with Product Managers, Designers, Data Scientists, ML Engineers, and Frontend Engineers to build, experiment with, and scale features that power how hundreds of millions of users discover, join, navigate, and engage with Reddit. This centralized role hires across several high-impact consumer teams, including: Core Product & Feeds: Home Experience, Recommendations & Content Discovery, Contribution Community & Presence: Reddit Pro, Youth Experience & Teen Safety, Creator Tools Growth & Engagement: Authentication, Notifications, Social Sharing, SEO, Onboarding. Monetization & Conversion: Paid User Acquisition, Conversion Funnel Optimization Identity & Security: Account Management, Trust & Safety What You’ll Do Product & Engineering Execution: Partner closely with cross-functional partners in product, design, and platform engineering to execute on product strategy and build novel, user-centric media features. Full-Lifecycle Development: Drive the complete development lifecycle—from technical design and architectural proposals to implementation, unit/integration testing, experimentation, performance analysis, and deployment. Quality & Velocity: Move fast while

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Senior Machine Learning Platform Engineer on the ML Platform team within the Platform group, you'll build the foundational infrastructure that powers feature engineering, model training, and model serving across Coinbase. The platform you build supports fraud detection, user personalization, and blockchain analysis. You'll own critical systems spanning stream processing, distributed training, and highly available inference services, directly shaping how ML scales across the company. What You'll Do: Own the design and reliability of ML inference infrastructure serving both predictive models and LLMs, maintaining high availability and low latency at scale. Build and optimize low-latency streaming pipelines that deliver fresh, high-quality feature data to production ML models. Drive improvements to distributed training infrastructure, enabling ML engineers to process large data volumes efficiently. Develop observability tooling to monitor data quality entering models and detect degradations impacting model performance. Mentor junior engineers on building production-grade software, raising the team's engineering standards over time. Required Skills and Experience: 5+ years of industry experience as a software engineer, with demonstrated ownership of distributed systems in production environments. Built and operated low-latency data or ML infrastructure (stream

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Company Description: Okta - we are the World’s Identity Company. We don’t just protect logins; we secure the digital life of the Fortune 100. Built from the ground up in the cloud, Okta securely and simply connects people to their applications from any device, anywhere, at any time. Okta integrates with existing directories and identity systems, as well as thousands of on-premises, cloud and mobile applications, and runs on a secure, reliable and extensively audited cloud-based platform. Who are we looking for: We are looking for a Senior Software Engineer in Test. An individual who takes ownership and builds viable solutions. A team oriented individual who can demonstrate working independently, as an individual contributor, in a distributed working environment. Detail oriented and methodical in approaching tasks with excellent research and analytical skills. An ideal candidate will be someone who is passionate about automation & appling those automation skills in testing, cloud native, large-scale, mission-critical software in a fast-paced agile environment while partnering with cloud Infrastructure and operations teams. Okta engineering strongly believes in automated testing, and an iterative process to build high-quality next generation software. This role is mainly focused on automation of Cloud Infrastructure testing and supporting SREs, including bespoke solutions rolled out by Developer Productivity teams. The Quality Engineering team work

We are looking for a Senior Payroll Specialist to serve as a subject matter expert on our Global Payroll team, with ownership of payroll operations across LATAM (Brazil and Mexico). Reporting to the Senior Payroll Manager, this role partners closely with HR, Finance, and external vendors to ensure accurate, compliant, and timely payroll delivery. We are looking to speak to candidates who are based in Cork for our hybrid working model. Responsibilities: Prepare and review advance, monthly and supplemental payrolls for our LATAM operations including salary, equity, benefits, and variable pay Manage Brazil 13º salário (13th month salary), férias (vacation), and rescisão (termination) calculations and payments Manage Mexico Christmas Bonus, profit sharing and terminations calculations and payments Single point of contact (POC) for all LATAM issues. Resolve all issues in a timely manner and within global payroll SLAs Reconcile payroll and support monthly/quarterly/annual accounting close processes Build internal LATAM payroll expertise, reducing reliance on external consultants through hands-on guidance and more efficient processes Issue union due slips and submit for payment Prepare the income tax DARF and reconcile the amounts according to the appropriate period Deep, current knowledge of Brazilian labor law (CLT), social security and tax obligations, and the eSocial/FGTS Digital ecosystem Own LATAM payroll-related employee lifecycle processes, including onboarding, vacations and terminations, ensuring accurate and timely execution Partner with Legal, Finance, and HR on termination processing, CBA (Dissidio) and any other processes as required Ensure we are meeting annual compliance requirements; assist the Payroll Tax Team with any audits and year-end compliance reporting Train junior payroll staff; document and continuously improve payroll SOPs Automate processes to enhance scalability and efficiency of payroll operations Ensure SOX compliance with all pa

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE The Hyperscale Line of Business at Pure Storage builds and ships exabyte-scale infrastructure with an emphasis on speed, reliability, and operational excellence. As a Senior Software Engineer you will operate with a 90% hands-on coding focus. You will work at the heart of Engineering Acceleration: building and productizing the shared tools that make Hyperscale engineering teams faster and more effective. In this role, you'll design and build Python and C++ tooling for high-toil developer workflows, use AI-assisted development to iterate quickly as requirements evolve, and turn promising prototypes into supported tools that engineering teams rely on daily. WHAT YOU'LL DO Developer Experience & Tooling (~50% Focus) Build shared tools for high-toil engineering workflows (triage, rebase/payload, release), taking them from prototype to supported, documented, and reliable. Use AI tooling to prototype and iterate rapidly, staying responsive to changing requirements. Use engineering metrics to diagnose workflow friction and directly improve developer velocity across the org. Design & Reliability (~40% Focus) Strong design and architecture judgment so fast-moving tools stay maintainable, correct, and safe to depend on. Write robust software and implement clean interfaces (REST, gRPC, CLI) for the tools and services engineers use daily. Partner with Tech Leads and Managers to shape technical roadmaps for dev tooling

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Roblox’s database team develops the next-generation, multi-tenant database platform that elastically scales and underpins every online data workload at Roblox. As a senior engineer on the database team, you will shape the architecture, build and launch critical database capabilities that keep our services fast, reliable and efficient at global scale. You will report to the Technical Director for Storage. You will: Design and implement new engine features —indexing, storage formats, WAL and replication protocols, sharding, and query-planner enhancements—that push latency, throughput, and availability boundaries. Evolve the control plane to deliver elastic scaling, autonomous healing, and zero-downtime schema or tenant moves across global regions. Profile and optimize critical code paths using kernel-level tracing and advanced performance tooling; drive systematic tail-latency reductions. Establish engineering best practices by leading design reviews, performance benchmarks, failure drills, and post-incident retrospectives. Automate everything : develop frameworks for testing, CI/CD, rollout safety, observability, and autoscaling so that the platform operates hands-off at sc

We are looking for a Senior Staff Software Engineer to play a key leadership role in our Developer Productivity group and drive developer velocity and fundamentally change the software development lifecycle with AI. The scope spans across the stack including tooling, frameworks, and infrastructure to provide full leverage in the developer experience for every software developer at Asana. Some of the teams’ current work include building out our internal agentic harness, setting up our online/offline developer evals, and increasing the effectiveness of our automated validation loop. The importance and scope of this work has grown significantly in the last year, and we need someone operating at the group level to help sequence and execute it. This role can be based in our New York or San Francisco offices with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Drive critical developer productivity and AI developer tooling projects that impact 500+ developers at Asana Partner with the Developer Productivity Group Tech Lead to define technical vision and strategy for 6+ engineering teams, all focused towards improving velocity for Asana engineers Build and align on the roadmap for Asana's development platform to drive faster development lifecycle feedback loops and uplevel how every Asana engineer ships Own key outcomes like extending the internal tooling engineers use to delegate work to agents across harnesses Mentor senior and staff-level engineers in Developer Productivity and across Foundations and the rest of the Engineering organization Act as a resource for team-level tech leads on topics like longer-term technical planning, design &amp